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Lecture 5 Urdu

Decision making in management involves choosing the best option among multiple choices to achieve company goals. There are various types of decisions, including strategic, routine, programmed, and non-programmed decisions, each serving different purposes within an organization. The decision-making process consists of several steps, including establishing objectives, identifying the decision, gathering information, weighing evidence, and reviewing the decision.

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55 views3 pages

Lecture 5 Urdu

Decision making in management involves choosing the best option among multiple choices to achieve company goals. There are various types of decisions, including strategic, routine, programmed, and non-programmed decisions, each serving different purposes within an organization. The decision-making process consists of several steps, including establishing objectives, identifying the decision, gathering information, weighing evidence, and reviewing the decision.

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Stark luois
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Lecture 5: Decision Making in Management (Simplified for Kids)

What is Decision Making in Management?


Decision making ka matlab hai jab hum do ya zyada options ke darmiyan ek choice karte hain.
Manager yeh sochta hai ke kaunsa option company ke goals achieve karne ke liye best hoga.
Example ke liye, ek business manager sochta hai ke naye customers attract karne ke liye
marketing pe paisa lagana chahiye ya nahi. Yeh decision lene ke liye woh costs, fayde, aur risks
ko samajhta hai.

Types of Decision Making Process

1. Strategic Decisions aur Routine Decisions

 Routine Decisions: Jo daily kaam ke liye hote hain, jaise chhoti chhoti problems solve
karna. Yeh decisions zyada sochne nahi padte aur aksar subordinates ko diye jaate hain.
 Strategic Decisions: Bade aur important decisions jo future ke plans aur company ki
policies ke liye hote hain. Inko upper-level managers banate hain aur yeh careful analysis
require karte hain.

2. Programmed Decisions aur Non-Programmed Decisions

 Programmed Decisions: Yeh repeat hone wale kaam ke liye hote hain, jaise employees
ko chhutti dena ya spare parts kharidna. Har baar ek hi procedure follow kiya jata hai.
 Non-Programmed Decisions: Yeh naye aur ajeeb problems ke liye hote hain. Jaise, ek
nayi branch kholne ka faisla. Inke liye upper management kaafi soch-vichar karti hai.

3. Policy Decisions aur Operating Decisions

 Policy Decisions: Yeh bade plans aur policies banane ke liye hote hain. Sirf top
management yeh decisions leti hai.
 Operating Decisions: Yeh decisions policies ko action mein lane ke liye hote hain. Jaise,
bonus dena ek policy decision hai, lekin bonus calculate karna aur distribute karna ek
operating decision hai.

4. Organizational Decisions aur Personal Decisions

 Organizational Decisions: Yeh company ke kaam ke liye liye jaate hain aur
subordinates ko diye ja sakte hain.
 Personal Decisions: Yeh sirf apne liye hote hain aur company ke kaam se related nahi
hote. Inhe delegate nahi kiya ja sakta.

5. Individual Decisions aur Group Decisions

 Individual Decisions: Yeh ek person apne level par leta hai. Chhoti companies zyada tar
inpe depend karti hain.
 Group Decisions: Yeh ek team ya group banata hai, jaise board of directors ka decision
lena.

Decision Making Process

1. Establishing Objectives
Sabse pehle, goals set karte hain jo achieve karne hain. Jaise, agar ek company ko naye log hire
karne hain, toh sabse pehle decide karna hoga ke kin departments ke liye hiring zaroori hai.

2. Identify the Decision


Agla step hai problem samajhna. Jaise, hiring ke liye sochna ke kaun se tareeqe use karke achhe
log recruit kiye ja sakte hain.

3. Gather Appropriate Information


Information collect karte hain, jaise surveys, interviews, aur reports ke zariye. Phir is data ko
analyze karte hain taake best option samjha ja sake.

4. Identify the Alternatives


Options ko identify karte hain. Jaise, agar hiring karni hai, toh sochte hain ke remote working ya
hybrid model offer karen?

5. Weigh the Evidence


Sare options ko consider karte hain aur dekhte hain ke kaunsa option sabse zyada fayde ka hai.
Iske liye market research aur financial data ka use karte hain.

6. Choose Among the Alternatives


Best option choose karte hain jo sabse zyada profitable ho aur company ke liye beneficial ho.

7. Take Action
Jo plan select kiya, uspar kaam shuru karte hain. Jaise, hiring ke liye job advertisements post
karna aur interviews lena.

8. Review the Decision


Last step hai apne decision ko dekhna aur samajhna ke kya better ho sakta tha. Jaise, hiring
process ke baad dekhna ke kaise aur efficient banaya jaa sakta hai.

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