{ "have_access_to_damage_claim": [360005012232],

"have_access_to_failure_analysis": [360005012252],
"have_access_to_corsair_one": [360004182512],
"have_access_to_refund": [12796023410573],
"full_access_to_shipping_levels": [4],
can_see_all_hubs: [6,3]

can_see_vac:[9],
sup_override_difference:[7],
manager_override_difference:[8],
systems_override_difference:[10],
default_hub_override: [2, 3],

"can_change_price": [5],

"can_edit_ARMA": [2, 3,5],

 "tier_list": [{ "id": 1, "group_list": [360004182512,
360003848971, 360003890052, 360003902631]

}, { "id": 2, "group_list": [360004195911,

360003839232, 360003890072, 360003943991, 360005146952,
360006611272]

}, { "id": 3, "group_list": [360004642151,

360003849111, 360003890092, 360003887091,16443137285389]

}, { "id": 4, "group_list": [360019632232] }, {

"id": 5, "group_list": [360019331031,360020894431]

{ "id": 6, "group_list":
[360020894431,360004613391,4424806450573,28797083033741]
"id": 6, "group_list":
[360020894431,360004613391,4424806450573,28797083033741]
},

"id": 7, "group_list": [9622130488461]

}, {
"id": 8, "group_list": [9622117392653] }, {

"id": 9, "group_list": [16443137285389]

}, "id": 10, "group_list": [22470039863821]
}
"group_limits": [{ "limit": "301",
"group_list":
"limit": "501",[360004248512]
"group_list": [360004262571]
}, {
"limit": "1001", "group_list": [360004248732]
}, {
"limit": "3999", "group_list": [360004248592]
}, {
 "limit": "10000", "group_list": [360004248632]
}]
360005012232
360005012252
360004182512
12796023410573
360019632232
360020894431
360004613391
4424806450573
28797083033741
360004642151
360003849111
360003890092
360003887091
16443137285389
9622130488461
9622117392653
22470039863821
360004195911
360003839232
360003890072
360003943991
360005146952
360006611272
360004642151
360003849111
360003890092
360003887091
16443137285389
360019331031
360020894431
360004195911
360003839232
360003890072
360003943991
360005146952
360006611272
360004642151
360003849111
360003890092
360003887091
16443137285389
360019331031
360020894431
360004182512
360003848971
360003890052
360003902631
360004195911
360003839232
360003890072
360003943991
360005146952
360006611272
360004642151
360003849111
360003890092
360003887091
16443137285389
360019632232

360019331031
360020894431
360020894431
360004613391
4424806450573
28797083033741
9622130488461

9622117392653
16443137285389
22470039863821
360004248512
360004262571
360004248732
360004248592
360004248632
Corsair - Damage Claim
Corsair - Failure Analysis (EBS App Access)
CONET1-CRS
Corsair Refunders
[Permissions] Corsair Agents that can change shipping levels
[Permissions] Corsair Beta Testing Group
Corsair - Hydro X
TSSpanish-CRS
[permissions] Agents that can see all hubs in EBS
CONET3-CRS
CST3-CRS
TST3-CRS
Elgato - TST3
Brazil VAC Access
[Permissions] Corsair Upgrade Limit ($200)
[Permissions] Corsair Upgrade Limit ($500)
[permissions][Corsair] Systems Override Price Difference
CONET2-CRS
CST2-CRS
TST2-CRS
Elgato - TST2
[Permissions] Agents with Ability to change default Hub [deprecated]
Corsair Agents at ORIGIN PC (all)
CONET3-CRS
CST3-CRS
TST3-CRS
Elgato - TST3
Brazil VAC Access
[Corsair][Permissions] Ability to Change Price
[Permissions] Corsair Beta Testing Group
CONET2-CRS
CST2-CRS
TST2-CRS
Elgato - TST2
[Permissions] Agents with Ability to change default Hub [deprecated]
Corsair Agents at ORIGIN PC (all)
CONET3-CRS
CST3-CRS
TST3-CRS
Elgato - TST3
Brazil VAC Access
[Corsair][Permissions] Ability to Change Price
[Permissions] Corsair Beta Testing Group
CONET1-CRS
CST1-CRS
TST1-CRS
WST1-CRS
CONET2-CRS
CST2-CRS
TST2-CRS
Elgato - TST2
[Permissions] Agents with Ability to change default Hub [deprecated]
Corsair Agents at ORIGIN PC (all)
CONET3-CRS
CST3-CRS
TST3-CRS
Elgato - TST3
Brazil VAC Access
[Permissions] Corsair Agents that can change shipping levels

[Corsair][Permissions] Ability to Change Price

[Permissions] Corsair Beta Testing Group
[Permissions] Corsair Beta Testing Group
Corsair - Hydro X
TSSpanish-CRS
[permissions] Agents that can see all hubs in EBS
[Permissions] Corsair Upgrade Limit ($200)

[Permissions] Corsair Upgrade Limit ($500)

Brazil VAC Access
[permissions][Corsair] Systems Override Price Difference
Refund Level $0-301
Refund Level $302-501
Refund Level $501-1001
Refund Level $1001-3001
Refund Level $3001-5500
id
9175052184333
360011432431
360015066931
15098980227853
12292213565197
16799725297293
360005241932
30697554279437
30897045427725
30670330021901
14822790564109
26683152432013
15101677827213
360017169831
31048087731985
30623577759885
360021152071
360011114612
360007224451
31395299390993
360011021332
10520171391501

360004195911
29076110595213
24618508457613
4693146226701
360005146952
360015967771
360003849111
14829636766861
15879331010701
360003943971
14822804701197
360005043911
32973691491089
17396406625805
360003887091
12796023410573
360005045951
22470039863821
30897497620877
16167547113101
360004494571
30697762375181

360004239412
9622117392653
360004248512
360004620912
31122053433101
12989996653453
9622130488461
33963460127121
30897432401165
24618496321037
21786196863373
6029444759181
360007038971
31274674013837
30897193880717
30897571091725
30670310919437
32369369890705
360011114772
360008178771

360014279312
30206848461073
30891797112717
29907806075537
25765234597389
23565978301453
360017163512
360006611272
13389450048013
360017518712
25190795644429
360014297551
360004613391
360013458531
30697769001485
31753462907537
360004646671
360004248632
24618538655117
31682665728401
360006177931
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360011114792
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31085896611473
360005012252
1900000773307
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18569339074957
360004253471
360003890052
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25739830007053
360004262571
360004248592
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30895953796877
360003848971
11201533646349
9175067965709
360005242411
21947704018061
24618536423437
30697576787597
360011112111
360003944011
12138887869453
360004248732
17347750105229
4827170763789
34271846337297
360003943991
30788638372365
360017391332
30897411105037
16443137285389
360004182512
29842102376081
10004153304077
24618552524173
22930579156365
360004253411
27334357255565
31118001530893
360003890092
13802565959181
30598614628625
30897376155021
20779906579085
1900000802227
22064069973261
360005012232
360020894431
360004380752
360005232932
360017792612
360004642151
360003839232
360003890072
360019331031
360003902631
360017840852
360018694151
360019632232

4424806450573
4687880212109
9611951692045

10350457726349
13140521257997
25847024520205
30897629337101
33342114783249
33419195744273
33579362740241
33755288994577
30670328751629
360011435772
12276722250125
360004253431
28797083033741
30890875954445
name Ticket Count
Product Specialist - WW #N/A
ZZZ_All_ZD Agents 742
Corsair - Brazil Support 19
[Default Group] 13
TAO-RF #N/A
Corsair Chat Email Workaround (DO NOT TRANSFER) #N/A
Elgato - Spam 57
FTC-DCS (Presales) 37
FTC-SOM-Tracking 319
FTC-SOM-L2 (Customer Service) #N/A
Corsair - DIY TS Chat Team #N/A
SCUF- All Hubs #N/A
[Permissions] Training & Mentors 734
Origin PC Sales #N/A
Shipping Delay Emails (SCUF) 1
FTC - Admin #N/A
Corsair - XP Support #N/A
SCUF - Back Office #N/A
Corsair Amazon Sales Support #N/A
[Permissions] AI Reply Writer app #N/A
SCUF - Admin #N/A
VBI Client Success #N/A
#N/A
CONET2-CRS 12
SCUF - Orders that need Quoting 7
DropCS - Tier 1 #N/A
[Permissions] Corsair App Dev Testing Group #N/A
[Permissions] Agents with Ability to change default Hub 1
[deprecated]
Corsair - Disputes and Chargebacks 757
CST3-CRS 1
Corsair - Chat Concierge #N/A
[Permissions] Zenplates Shopify $999 app 28
Logistics (3rd Party) 1
Corsair - HID TS Chat Team 314
TSGerman-CRS #N/A
Ching-Adam Private (for Stripe App) #N/A
Chargedesk Access 77
Elgato - TST3 145
Corsair Refunders 604
TSFrench-CRS #N/A
[permissions][Corsair] Systems Override Price 14
Difference
FTC-SOM-Login/Password Issues 10
Elgato - Marketplace 1154
Corsair - Taiwan 2450
FTC-Technical Support Tier 1 #N/A
40
Elgato - German #N/A
[Permissions] Corsair Upgrade Limit ($500) 4
Refund Level $0-301 113
Corsair - Social Media #N/A
[ftc] People that want the Fulfillment Order Export 4
reports
Origin PC Tech Support Chat Team #N/A
[Permissions] Corsair Upgrade Limit ($200) #N/A
[Permissions] Fanatec $999 app #N/A
FTC-SOM-UPS-AUTOCLOSE 105
DropCS - ALL 2576
Auto-RMA Taiwan #N/A
Shopify-Dev #N/A
[Permissions] Elgato JIRA Access 12
FTC-SOM-Escalations 3
FTC-SOM-FIN CC 28
FTC-SOM-ORDERISSUES/CHANGEORDER 132
FTC-ROM (TS-Repairs) #N/A
[permissions] Clone Ticket App 4090
SCUF - Tier 2 6
Corsair - Taiwan Forum #N/A
#N/A
Gamer Sensei Support 4
FTC-SOM-Phone 1
FTC-AI-Feedback #N/A
[all] Fix Prepaid Labels #N/A
[Permissions] for Proactive Campaigns App #N/A
[corsair, adam ONLY] Testing Group for Apps 730
Origin PC Tech Support #N/A
Corsair Agents at ORIGIN PC (all) #N/A
 #N/A
[Permissions] Juan Development 1
[Permissions] Origin PC Support Agents 5
Corsair - Spam #N/A
[Permissions] Gamer Sensei All Agents 70
Corsair - Hydro X 110
SCUF - Social 3166
FTC-SOM-L1 (Customer Service) 54
S&R Voicemails #N/A
Do Not Use - Shipping #N/A
Refund Level $3001-5500 435
DropCS - Tier 2 #N/A
[permissions] PK PK RMA #N/A
DUL Systems Repair Depot #N/A
Origin PC Edit price 1
SCUF - Spanish #N/A
[permissions] Salesforce app group #N/A
[SCUF] Mass Notifications #N/A
Corsair - Failure Analysis (EBS App Access) 136
Corsair - B2B #N/A
Corsair - Price Match Chat #N/A
[adam] Private PBI 12
Elgato - QA 2399
TST1-CRS 2
Origin PC Sales Chat Team #N/A
[App Privilege] Exporter #N/A
TEMP (Refuns Stripe group) #N/A
Refund Level $302-501 #N/A
Refund Level $1001-3001 418
Corsair - Escalation Team 21
FTC-SOM-Delivery Issues 3426
CST1-CRS #N/A
Localizers #N/A
Product Specialist - US #N/A
ViewAll - EL (Don't Put Tickets Here)! #N/A
Corsair Taiwan Chat Team #N/A
DropCS - Leadership 50
FTC-Finance (FIN) 60
SCUF - Escalations 26
Elgato - CST2 #N/A
[Permissions] Group limit App 4999 #N/A
Refund Level $501-1001 3
SCUF Gaming Chat Team #N/A
Origin PC Management #N/A
[permissions] ARMA override 1462
Elgato - TST2 #N/A
[ftc] All Agents #N/A
[Permissions] Origin PC All Agents 2
FTC-SOM-Updates #N/A
Brazil VAC Access 454
CONET1-CRS #N/A
FTC - SOM Cockpit Quotation #N/A
[Corsair] Loss Prevention Group #N/A
DropCS - Tier 3 317
SCUF - French 91
Elgato - Social #N/A
[Permissions] Zenplates Shopify Corsair/Elgato $99 app #N/A
FTC-Community Management 950
TST3-CRS #N/A
Origin PC CS Chat Team #N/A
[ftc] Label Needed 9
FTC-SOM-Cancellations 1
Support IT Team 72
OPC-CST3 #N/A
[Testing] Victor's Empty Group 10
Corsair - Damage Claim #N/A
[Permissions] Corsair Beta Testing Group 479
CSChina-CRS 90
Corsair - India Support 1
SCUF - App Access #N/A
CONET3-CRS #N/A
CST2-CRS #N/A
TST2-CRS #N/A
[Corsair][Permissions] Ability to Change Price #N/A
WST1-CRS #N/A
#N/A
[Permissions] Corsair Leads #N/A
[Permissions] Corsair Ability to Change Hub #N/A
[Permissions] Corsair Agents that can change shipping #N/A
levels #N/A
#N/A
670
TSSpanish-CRS #N/A
SCUF - Phone Support 69
TSJapanese-CRS #N/A
#N/A
#N/A
8
[Testing] Adam 7
Corsair - Customer Service Chat Team 204
SCUF - German 2
FTC-SOM-Mint Returns 3
Fanatec UAT #N/A
[Zenplates Fanatec $99] #N/A
[ftc] Tech Support Side Conversations #N/A
[permissions] Paqato and Shopware apps 453
FTC-Technical Support Tier 2 46
Elgato Chat Support 13
Origin PC B2B Technical Support #N/A
Elgato - French #N/A
[permissions] Agents that can see all hubs in EBS 20
FTC-Escalations #N/A
Action Ticket group

[Default Group]
[Permissions] Origin PC Support Agents
[Testing] Adam
Auto-RMA Taiwan
CONET1-CRS
Corsair - B2B
Corsair - Brazil Support
Corsair - Chat Concierge
Corsair - Customer Service Chat Team
Corsair - Damage Claim
Corsair - Disputes and Chargebacks
Corsair - Escalation Team
Keep Corsair - HID TS Chat Team
Corsair - Hydro X
Corsair - India Support
Corsair - Social Media
Corsair - Spam
Corsair - Taiwan
Corsair - Taiwan Forum
Corsair Refunders
CSChina-CRS
CST1-CRS
CST3-CRS
DropCS - ALL
DropCS - Tier 1
DropCS - Tier 2
Elgato - CST2
Elgato - German
Elgato - Marketplace
Elgato - QA
Elgato - Social
Elgato - TST2
Elgato - TST3
Elgato Chat Support
Fanatec UAT
FTC - Admin
 FTC-AI-Feedback
FTC-DCS (Presales)
FTC-Escalations
FTC-Finance (FIN)
FTC-ROM (TS-Repairs)
FTC-SOM-Cancellations
FTC-SOM-Delivery Issues
Keep FTC-SOM-Escalations
FTC-SOM-FIN CC
FTC-SOM-L1 (Customer Service)
FTC-SOM-L2 (Customer Service)
FTC-SOM-Login/Password Issues
FTC-SOM-Mint Returns
FTC-SOM-ORDERISSUES/CHANGEORDER
FTC-SOM-Phone
FTC-SOM-Tracking
FTC-SOM-Updates
FTC-Technical Support Tier 1
FTC-Technical Support Tier 2
Logistics (3rd Party)
OPC-CST3
Origin PC B2B Technical Support
Origin PC Sales
Origin PC Sales Chat Team
Origin PC Tech Support
Origin PC Tech Support Chat Team
Refund Level $0-301
S&R Voicemails
SCUF - App Access
SCUF - Escalations
SCUF - French
SCUF - German
SCUF - Orders that need Quoting
SCUF - Social
SCUF - Spanish
SCUF - Tier 2
? SCUF Gaming Chat Team
Support IT Team
TAO-RF
TSFrench-CRS
TSGerman-CRS
TSJapanese-CRS
TSSpanish-CRS
TST1-CRS
TST3-CRS
Keep
Tickets
3
19
1
8
2576
454
136
742
1
7
10
1
418
1
70
90
113
5
1154
6
145
479
3426
757
105
7
435
26
40
10
12
91
1462
77
46
3
1
 1
57
20
50
132
9
21
12
3
3166
319
14
2
28
4
37
2
2450
453
28
72
13
734
2
730
4
4
54
1
60
317
204
12
110
1
4090
3
1
 13
604
314
69
670
2399
950