Module 3
Module 3
REF/
Mode/ TOPIC AND SCOPE Suggested Readings / Resources
hrs.
efficacy to improve
public service delivery
PERFORMANCE Primary Reading
MANAGEMENT IN PUBLIC
SECTOR Deborah Blackman (2021) Elgar Handbooks
SCOPE in Public Administration and Management;
Evaluation of Existing Edward Elgar Publishing, 2 available at
Performance https://www.e-elgar.com/shop/gbp/book-
Management System series/politics-and-public-policy/elgar-
Key components of handbooks-in-public-administration-and-
Performance management.html
Management System
(planning, monitoring, Additional Reading
rating, rewarding) Peter Leisink, Lotte B. Andersen, Gene A.
Understanding Key Brewer, Christian B. Jacobsen, Eva Knies, and
Performance Wouter Vandenabeele (2021)
Indicators (KPIs) and
Target Setting Managing for Public Service Performance:
Developing How People and Values Make a Difference.
Performance Oxford Scholarship Online available at
3.03/ Management System
W/ 03 and Key Performance https://
hrs Indicators specific to oxford.universitypressscholarship.com/view/
participants 10.1093/oso/9780192893420.001.0001/oso-
organizations 9780192893420
Hands on exercise on
Developing KPIs,
Target Setting and
PERs Writing
The significance of
“Employee
Development Plans”
for Performance
Management
Significance of
relevant tools and
techniques for Job
Analysis: Job
specification and Job
description
Practical/ Hands on
exercise
REF/
Mode/ TOPIC AND SCOPE Suggested Readings / Resources
hrs.
EFFICIENCY &
DISCIPLINE
SCOPE