FRITZ!

Box 7272
Installation
and Operation

411298001

www.avm.de
© AVM GmbH · Alt-Moabit 95 · 10559 Berlin · Telefon 030 39976-0 · [email protected]
Table of Contents

Security and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Handling the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Conventions in the Manual . . . . . . . . . . . . . . . . . . . . . . 11

1 The FRITZ!Box 7272 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2 Ports, Interfaces, Buttons and LEDs . . . . . . . . . . . . . . . 13

2.1 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.2 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.3 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3 Before You Connect the FRITZ!Box . . . . . . . . . . . . . . . . . 17

3.1 Contents of the FRITZ!Box Package. . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.2 Requirements for Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4 Connecting the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . 19

4.1 Connecting to Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.2 Connecting to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.3 Connecting to the Landline Telephone Network . . . . . . . . . . . . . . . 24

5 Connecting a Computer with a Network Cable . . . . . . . 27

5.1 Connecting to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5.2 Connecting a Network Hub or Switch . . . . . . . . . . . . . . . . . . . . . . . . 28

6 Connecting Computers with the FRITZ!Box over

Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
6.1 Procedure for Establishing Secure Wireless LAN Connections . . . . 29
6.2 Establishing a Wireless LAN Connection Using WPS . . . . . . . . . . . . 29
6.3 Establishing a Wireless LAN Connection with a Network Key . . . . . 32

FRITZ!Box 7272 2
7 The FRITZ!Box User Interface . . . . . . . . . . . . . . . . . . . . . 33
7.1 Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
7.2 Overview: FRITZ!Box at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
7.3 Standard View and Advanced View . . . . . . . . . . . . . . . . . . . . . . . . . 35

8 Using System Functions of the FRITZ!Box . . . . . . . . . . . 36

8.1 Diagnostics: Checking FRITZ!Box Functions. . . . . . . . . . . . . . . . . . . 36
8.2 Using Energy-Saving Functions of the FRITZ!Box . . . . . . . . . . . . . . . 36
8.3 Push Services: Notification Services of the FRITZ!Box. . . . . . . . . . . 39
8.4 Locking the Buttons on the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . 41
8.5 Saving and Restoring the FRITZ!Box Settings. . . . . . . . . . . . . . . . . . 41
8.6 Update: Updating FRITZ!OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

9 Configuring an Internet Connection in the FRITZ!Box . . 47

9.1 Internet Connection for DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
9.2 Internet Connection for Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
9.3 Internet Connection for the Mobile Network . . . . . . . . . . . . . . . . . . 48
9.4 Internet Connection over LAN 1: FRITZ!Box as a Router. . . . . . . . . . 49
9.5 Surfing the Net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

10 Connecting Telephones and Other Terminal Devices . . 52

10.1 Connecting an Analog Telephone or Terminal Device . . . . . . . . . . . 52
10.2 Connecting ISDN Telephones and ISDN Terminal Devices . . . . . . . 52
10.3 Registering FRITZ!Fon and Other Cordless (DECT) Telephones . . . . 53
10.4 Registering an iPhone or Android Smartphone . . . . . . . . . . . . . . . . 54
10.5 Connecting an IP Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
10.6 Connecting a Door Intercom System. . . . . . . . . . . . . . . . . . . . . . . . . 56

11 Configuring the FRITZ!Box for Telephone Calls . . . . . . . 57

11.1 Configuring Your Telephone Numbers . . . . . . . . . . . . . . . . . . . . . . . 57
11.2 Configuring Telephones and Other Terminal Devices in
the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

FRITZ!Box 7272 3
12 Password Protection: Using FRITZ!Box Safely . . . . . . . . 59
12.1 Login with Password: FRITZ!Box Procedures . . . . . . . . . . . . . . . . . . 59
12.2 Using a FRITZ!Box Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
12.3 Using FRITZ!Box Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
12.4 Forgot Password—What to Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
12.5 Mode “No login” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

13 MyFRITZ!: Accessing the FRITZ!Box from Anywhere . . . 72

13.1 Configuring MyFRITZ! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
13.2 Using MyFRITZ! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
13.3 Security with MyFRITZ!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

14 FRITZ!Box as an Internet Router . . . . . . . . . . . . . . . . . . . 78

14.1 Parental Control: Access Profiles for Internet Use . . . . . . . . . . . . . . 78
14.2 Port Forwarding: Making Computers Accessible from the Internet. 87
14.3 Dynamic DNS: Name instead of IP Address . . . . . . . . . . . . . . . . . . . 89
14.4 Access from the Internet via HTTPS, FTP and FTPS. . . . . . . . . . . . . . 90
14.5 Prioritization: Right of Way for Internet Access . . . . . . . . . . . . . . . . 91
14.6 VPN: Remote Access to the Home Network . . . . . . . . . . . . . . . . . . . 94
14.7 Freely Selectable DNS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
14.8 DNSSEC: Security for DNS Queries . . . . . . . . . . . . . . . . . . . . . . . . . . 96
14.9 IPv6: The New Internet Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
14.10 Mobile Network: Replacing Faulty DSL . . . . . . . . . . . . . . . . . . . . . . . 99
14.11 LISP: FRITZ!Box as a LISP Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

15 FRITZ!Box as a WLAN Access Point. . . . . . . . . . . . . . . . 104

15.1 Switching the Wireless Radio Network On and Off by Schedule. . 104
15.2 Extending a Wireless Radio Network . . . . . . . . . . . . . . . . . . . . . . . 105
15.3 Wireless LAN—Getting Technical . . . . . . . . . . . . . . . . . . . . . . . . . . 106

FRITZ!Box 7272 4
16 FRITZ!Box as a Telephone System . . . . . . . . . . . . . . . . 111
16.1 Telephone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
16.2 Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
16.3 Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
16.4 Fax Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
16.5 Call Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
16.6 Dialing Rules for Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
16.7 Blocking Telephone Numbers and Callers . . . . . . . . . . . . . . . . . . . 120
16.8 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
16.9 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
16.10 Baby Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
16.11 Making Telephone Calls with Convenience Functions . . . . . . . . . . 124

17 FRITZ!Box as a DECT Base Station . . . . . . . . . . . . . . . . 132

17.1 Paging Cordless Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
17.2 Registering a Cordless Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . 132
17.3 Deregistering a Cordless Telephone . . . . . . . . . . . . . . . . . . . . . . . . 132
17.4 Enabling DECT Eco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

18 FRITZ!Box Connects Network Devices . . . . . . . . . . . . . 134

18.1 Network Settings in the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . 134
18.2 Obtaining an IP Address Automatically . . . . . . . . . . . . . . . . . . . . . 141

19 Connecting USB Devices to the FRITZ!Box. . . . . . . . . . 144

19.1 Power Supply for USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
19.2 USB Devices on the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
19.3 Using USB Devices Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
19.4 Configuring Access Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
19.5 Accessing USB Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
19.6 Sharing a USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

20 Managing Memory with FRITZ!NAS . . . . . . . . . . . . . . . 154

20.1 Requirements for FRITZ!NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
20.2 Starting FRITZ!NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
20.3 FRITZ!NAS Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

FRITZ!Box 7272 5
21 Assigning FRITZ!Box Name . . . . . . . . . . . . . . . . . . . . . . 155

22 Controlling Smart Home Devices . . . . . . . . . . . . . . . . . 156

23 Configuring Internet Access for Guests . . . . . . . . . . . . 157

23.1 Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
23.2 Wireless Guest Access: Private Hotspot . . . . . . . . . . . . . . . . . . . . . 157
23.3 Configuring Guest Access on the LAN 4 Port . . . . . . . . . . . . . . . . . 158

24 Help in Case of Errors . . . . . . . . . . . . . . . . . . . . . . . . . . 159

24.1 DSL Connection Not Established . . . . . . . . . . . . . . . . . . . . . . . . . . 159
24.2 The User Interface Does Not Open . . . . . . . . . . . . . . . . . . . . . . . . . 160
24.3 Cannot Establish a Wireless LAN Connection . . . . . . . . . . . . . . . . 163
24.4 Wireless LAN Connection Interrupted. . . . . . . . . . . . . . . . . . . . . . . 165

25 Configuring FRITZ!Box on the Telephone . . . . . . . . . . . 166

25.1 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
25.2 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
25.3 Call Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
25.4 Switching the Wireless Network On and Off. . . . . . . . . . . . . . . . . . 171
25.5 Loading Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
25.6 Disabling and Enabling Automatic Outside Dialing. . . . . . . . . . . . 172

26 Taking FRITZ!Box Out of Operation. . . . . . . . . . . . . . . . 174

26.1 Loading Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
26.2 Uninstalling Supplementary Software . . . . . . . . . . . . . . . . . . . . . . 175

27 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . 177

27.1 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
27.2 Router Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
27.3 User Interface and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
27.4 Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
27.5 Device Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
27.6 Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

FRITZ!Box 7272 6
28 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
28.1 Documentation on the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . 181
28.2 Information in the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
28.3 Feedback on FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
28.4 Assistance from the Support Team . . . . . . . . . . . . . . . . . . . . . . . . . 183
28.5 Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Legal Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Drilling Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

FRITZ!Box 7272 7
Security and Handling
Before installing and using the FRITZ!Box, please read the fol-
lowing security and handling instructions.

Safety Instructions
Before connecting the FRITZ!Box 7272, observe the following
security instructions in order to protect yourself and the
FRITZ!Box from harm.
• Overloaded outlets, extension cords and power strips
can lead to fires or electric shocks.
– Avoid using sockets strips and extension cords if at
all possible.
– Do not connect multiple extension cords or socket
strips to each other.
• Damage to electric wiring or gas or water pipes during
drilling can present a significant danger.
– Before mounting the FRITZ!Box on the wall, make
sure that there are no electrical lines, gas or water
pipes located where you need to drill the holes. If
necessary, check the site with a pipe detector or con-
sult with qualified experts.
• Heat accumulation can lead to overheating of the
FRITZ!Box and subsequently damage the FRITZ!Box.
– Provide for sufficient air circulation around the
FRITZ!Box.
– Make sure that the ventilation slits on the FRITZ!Box
housing are always unobstructed.
– The FRITZ!Box should not be placed on a carpet or on
upholstered furniture.
– Do not cover the FRITZ!Box.

FRITZ!Box 7272 8
 • The base of the FRITZ!Box can heat up during normal op-
eration. This heat can cause damage to heat-sensitive
surfaces.
– Do not place the FRITZ!Box on heat-sensitive sur-
faces.
• During electrical storms, lightning and electrical surges
present a danger to connected electrical devices.
– Do not install the FRITZ!Box during an electrical
storm.
– During a storm, disconnect the FRITZ!Box from the
power supply and from the DSL line.
• Moisture and liquids that find their way into the
FRITZ!Box can cause electric shocks or short circuits.
– Only use the FRITZ!Box indoors.
– Never let liquids get inside the FRITZ!Box.
• The device contains hazardous components and should
only be opened by authorized repair technicians.
– Do not open the FRITZ!Box housing.

Handling the FRITZ!Box

• Insert the FRITZ!Box into an electrical outlet that is easy
to reach.
• You can place the FRITZ!Box on a horizontal surface or
mount it on a wall. For a drilling template to mount the
FRITZ!Box on a wall, see page 189.
• Place or hang the FRITZ!Box in a dry location that is free
of dust and protected from direct sunlight.
• For ideal operating conditions, mount the FRITZ!Box on a
wall with the cables connected on the bottom.
• When connecting the FRITZ!Box to your computer using a
network cable, keep in mind that the cable can be no
longer than 100 m.

FRITZ!Box 7272 9
 • If you would like to establish wireless connections be-
tween the FRITZ!Box and the computer, position the
FRITZ!Box at a central location.
• Make sure to keep sufficient distance from potential
sources of interference like microwave devices or elec-
tric devices with large metal housings.

FRITZ!Box 7272 10
Conventions in the Manual
This manual uses the following symbols and emphases:

This symbol marks useful hints and tips.

This symbol indicates important instructions that must be

observed to avoid malfunctions.

• Quotation marks designate elements and features in the

user interface and paths.
Example
Select the “Home Network / Smart Home” menu and
then click “Register New Device”.
• Pointed brackets mark wild cards.
Example
Press the keys sr<Seq>. <Seq> stands for a keyboard
sequence.
• Bold type emphasizes important words.
Example
Do not leave the page without saving.
• Blue font in the text designates links and references
within this manual and addresses to be entered in the
browser.
Example
See also the information on page 11.

FRITZ!Box 7272 11
The FRITZ!Box 7272

1 The FRITZ!Box 7272

Welcome! We are pleased you decided on a FRITZ!Box. The
FRITZ!Box 7272 is the hub of your home network, connecting your
computers and network devices with the Internet. You can operate the
FRITZ!Box as an Internet router on a DSL line.
The FRITZ!Box is equipped with ports for computers, telephones and
USB devices and supports the wireless technologies WLAN and DECT.
You can use the FRITZ!Box as a wireless LAN access point for wireless
devices like notebooks, tablets or smartphones and as DECT base sta-
tion for your cordless telephones.
Connected telephones use the FRITZ!Box as a telephone system
(PBX).
The FRITZ!Box integrates connected computers and network devices
into your private home network. The devices can exchange data with
each other and enjoy shared access to USB hard drives, USB printers
and other USB devices. The FRITZ!Box transmits music, video and im-
age files to suitable playback devices in the home network.
Settings for the FRITZ!Box and for your private network are configured
in an easy-to-use user interface. The user interface can be opened in
any web browser. Wizards guide you step by step through the most
important FRITZ!Box functions.
You can expand the scope of functions of your FRITZ!Box with AVM
smart home devices for home automation.
This manual assists you in connecting, configuring and operating your
FRITZ!Box. Its purpose is not only to introduce to you the many func-
tions of the device, but also to familiarize you with some of the techni-
cal context. Have fun using your FRITZ!Box!

FRITZ!Box 7272 12
Ports, Interfaces, Buttons and LEDs

2 Ports, Interfaces, Buttons and LEDs

This chapter describes the ports, interfaces, buttons and LEDs of the
FRITZ!Box.

2.1 Ports and Interfaces

DSL analog ISDN USB 2.0 2 Gigabit 2 Fast Ethernet

DECT Wireless N
2,4 GHz

FRITZ!Fon or other DSL and telephone line Analog telephones, Telephone, Printer, LAN, 1 Gbit/s, PC, LAN, 100 Mbit/s, PC, Notebook, PC,
DECT telephones (analog/ISDN) answering machine, fax telephone system storage media game console, network game console, network smartphone video/TV streaming

Possibilities for connecting the FRITZ!Box

• DSL/TEL
Socket for connecting to ADSL2+ and ADSL as well as to
the telephone network (analog landline network or
ISDN)
• FON 1 and FON 2
2 RJ11 sockets for connecting analog telephones and
other analog terminal devices
• FON S0
RJ45 socket for connecting ISDN telephones or tele-
phone systems (PBXs)

FRITZ!Box 7272 13
Ports and Interfaces

• LAN 1—LAN 4
4 Ethernet ports for connecting computers and other
network devices like game consoles and network hubs
LAN 1—LAN 2: gigabit Ethernet (10/100/1000 Base-T)
LAN 3—LAN 4: Ethernet (10/100 Base-T)
• USB
USB 2.0 port for connecting USB devices like printers or
storage media
• Wireless access point
Integrated wireless access point for connecting to wire-
less LAN devices that use the radio standard
IEEE 802.11b, IEEE 802.11g or IEEE 802.11n in the
2.4-GHz frequency band
• DECT base station
Integrated DECT base station for connecting up to
6 cordless telephones that use the DECT standard

FRITZ!Box 7272 14
Buttons

2.2 Buttons
The FRITZ!Box has two buttons on the top of the housing.

DECT
DECT WLAN WPS
WLAN WPS
Power / DSL

Internet

Festnetz
Powe

WLAN

Info

FRITZ!Box buttons

Button Functions

“WLAN” Button
• Switch wireless LAN of the FRITZ!Box on and off
• Establish a wireless LAN connection using WPS, see
Establishing a Wireless LAN Connection Using WPS from
page 29

“DECT” Button
• Register cordless telephones with the FRITZ!Box; see
page 53.
• Page cordless telephones you can’t find; see page 132.

FRITZ!Box 7272 15
LEDs

2.3 LEDs
The FRITZ!Box 7272 has five LEDs, which flash or light up to
display various connection statuses and events.

LED Condition Meaning

Power / on Device has electrical power and the DSL line is ready for operation
DSL flashing Device has electrical power and the connection to DSL is being es-
tablished or has been interrupted
Internet on Telephone connection to the Internet is active
flashing Messages in your mailbox
• This function must be supported by your telephony provider
Fixed on Telephone connection to the landline network active
Line flashing Messages in your mailbox
• This function must be supported by your telephony provider
WLAN on Wireless LAN function is enabled
flashing • Switching the wireless LAN function on or off
• Adopting the WLAN settings
• Performing WPS
• WPS procedure aborted: More than two WLAN devices are per-
forming WPS at the same time. Repeat the WPS procedure.
Info on • The LED signals an event specified in the user interface under
“System / Buttons and LEDs / “Info” Display”
• Stick & Surf procedure with FRITZ!WLAN USB Stick from AVM
concluded
flashing • Updating FRITZ!OS
• New messages on the FRITZ!Box answering machine, online
meter reached the defined value, or another event defined in
the user interface under “System / Buttons and LEDs / “Info”
Display” is signaled
• Stick & Surf procedure with FRITZ!WLAN USB Stick from AVM in
progress
• Registration procedure for a DECT handset in progress
flashing red Error:
• Open the FRITZ!Box user interface; see page 33.
• Follow the instructions on the “Overview” page.

FRITZ!Box 7272 16
Before You Connect the FRITZ!Box

3 Before You Connect the FRITZ!Box

• See the information on Security and Handling on page 8.
• Check the contents of your FRITZ!Box package. See page 17 to
find out what is included in the package.
• Make sure that the requirements for operating the FRITZ!Box
have been met; see page 17.

3.1 Contents of the FRITZ!Box Package

• FRITZ!Box 7272
• one power supply unit
• one network cable
• one DSL/telephone cable (gray-black)
• one telephone adapter (black)
• one DSL adapter (gray)
• one quick guide

3.2 Requirements for Operation

In order to operate the FRITZ!Box, you must have the following:
• an up-to-date web browser
Some of the FRITZ!Box functions can be used only with a
web browser that supports HTML5, for instance Firefox
version 17 or higher, Internet Explorer version 9 or high-
er, or Google Chrome version 23 or higher.
• a connection to the Internet
– DSL line with or without splitter:
ADSL/ADSL2/ADSL2+ (also IP-based, Annex J), or al-
ternatively ITU G.992.1, ITU G.992.3 or ITU G.992.5
(Annex B or J)
– or an Internet cable access with cable modem
– or a USB modem for mobile Internet access
(UMTS/HSPA)
– or another Internet connection

FRITZ!Box 7272 17
Requirements for Operation

• for the wireless LAN connection to tablets, smartphones

and computers:
Tablets, smartphones or computers that support wire-
less LAN compliant with IEEE 802.11n, IEEE 802.11g or
IEEE 802.11b. Computers that do not have wireless LAN
integrated can be equipped with wireless LAN support
by installing a wireless LAN device, like a
FRITZ!WLAN USB Stick, for instance.
• for connecting computers using network cables:
computer with a network port (network adapter standard
Ethernet 10/100/1000 Base-T)
• for landline telephony:
an analog telephone line or ISDN point-to-multipoint
line in accordance with the Euro ISDN protocol DSS1

FRITZ!Box 7272 18
Connecting the FRITZ!Box

4 Connecting the FRITZ!Box

• Before you connect the FRITZ!Box, read the instructions on
Security and Handling on page 8.
• Connect the FRITZ!Box to the power supply.
• Connect the FRITZ!Box to your Internet connection.
• Connect the FRITZ!Box to your telephone line.

4.1 Connecting to Electrical Power Po

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Inf
o

DEC T
WLA
WPS N

Power
LAN 4
LAN 3
LAN 2
LAN 1

FON S0
FON 2
FON 1
DSL/TEL

Connecting to the power supply

1. Pick up the power supply unit included in the FRITZ!Box

package.
Use only this power supply unit for connecting to electri-
cal power.
2. Connect the power supply unit to the socket on the
FRITZ!Box labeled “Power”.
3. Plug the other end into an AC power outlet.
The “Power / DSL” LED begins flashing after a few seconds to
indicate that the FRITZ!Box is ready for operation.

FRITZ!Box 7272 19
Connecting to the Internet

4.2 Connecting to the Internet

The FRITZ!Box can be connected using various types of Inter-
net connections:
• DSL line
• Internet cable access using a cable modem
• Internet via mobile network using a UMTS/HSPA modem
• Internet connection of another router

Connecting to a DSL Line

How to connect the FRITZ!Box depends on the type of your
line.

Line Sockets Connecting the

FRITZ!Box
DSL line with landline Read the instructions
on page 21.
Your landline is an analog tele-
phone line or an ISDN line.

You have a telephone

socket (left) and a DSL
splitter.
If you have ISDN, the NT-
BA is also connected to
the DSL splitter.
DSL line only, without landline Read the instructions
(also “IP-based access” or on page 22.
“direct access”)
Telephone calls can be conduct-
ed over the Internet.
You have a telephone
socket.

FRITZ!Box 7272 20
Connecting to the Internet

Connecting to a DSL Line with a Landline

Po
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DS
L
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ern
et
Fix
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ine
DE
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Inf
o

DEC T
WLA
WPS N

Power
LAN 4
LAN 3
LAN 2
LAN 1

FON S0
FON 2
FON 1
DSL/TEL

Connecting to the DSL splitter

If you have a DSL line and a telephone line, then connect the
FRITZ!Box as follows:
1. Connect the long end of the DSL/telephone cable to the
socket on the FRITZ!Box labeled “DSL/TEL”.
2. Then connect the short, gray end of the cable to the ap-
propriate socket on the DSL splitter.
If the plug on the gray end of the cable does not fit into
the socket of your DSL splitter, insert it into the DSL
adapter gray included in the package. Then insert the
DSL adapter into the DSL splitter.
The “Power / DSL” LED begins flashing and then lights con-
stantly. The FRITZ!Box is now ready for Internet connections
over DSL.
If the “Power / DSL” continues flashing, read DSL Connection
Not Established on page 159.

FRITZ!Box 7272 21
Connecting to the Internet

Connecting to the IP-based DSL Line

Po
wer
/D
SL
Int
ern
et
Fixe
d Li
ne
DEC
T
Inf
o
DEC
T
WLA
WPS N

Power
LAN 4
LAN 3
LAN 2
LAN 1

FON S0
FON 2
FON 1
DSL/TEL

Connecting to the DSL line

If you have a DSL line without a connection to the landline

telephone network (also known as IP-based or direct access),
then connect the FRITZ!Box as follows:
1. Connect the longer end of the DSL cable to the socket on
the FRITZ!Box labeled “DSL/TEL”.
2. Connect the short, gray end of the cable to the appropri-
ate socket on the DSL line. The black branch of the cable
remains free.
If the plug on the gray end of the cable does not fit into
the socket of your DSL line, insert it into the gray DSL
adapter included in the package. Then insert the DSL
adapter into the DSL line.
The “Power / DSL” LED begins flashing and then lights con-
stantly. The FRITZ!Box is now ready for Internet connections
over DSL.
If the “Power / DSL” continues flashing, read DSL Connection
Not Established on page 159.

FRITZ!Box 7272 22
Connecting to the Internet

Connecting to the Cable Junction

With an additional cable modem you can also use your
FRITZ!Box 7272 on a cable connection. Use a network cable.
1. Connect the free end of the network cable to the LAN
(Ethernet) port on the cable modem.
2. Connect the other end of the network cable to the socket
on the FRITZ!Box labeled “LAN 1”.
3. Connect a computer with the FRITZ!Box either via wire-
less LAN or using a network cable; see Connecting a
Computer with a Network Cable from page 27 and
Connecting Computers with the FRITZ!Box over Wireless
LAN from page 29.
4. Set up the Internet connection for connections via cable
in the FRITZ!Box; see page 48.

Connecting to the Internet via the Mobile Network

If no other kind of Internet connection is available, you can
use your FRITZ!Box to connect to the Internet via the mobile
communications network. A USB modem for mobile Internet
access (UMTS/HSPA) is required for this.
The FRITZ!Box supports UMTS/HSPA modems from various
manufacturers.
1. Insert the USB modem into the USB port on the
FRITZ!Box.
2. Set up the Internet connection via the mobile communi-
cations network; see page 48.

FRITZ!Box 7272 23
Connecting to the Landline Telephone Network

Connecting to a Router or a Network

You can use the FRITZ!Box at an already existing Internet ac-
cess. To do this the FRITZ!Box is connected to the router or
network.
Connecting Using a Network Cable
A network cable is required to connect the FRITZ!Box to a rout-
er.
1. Insert one end of the cable into the socket on the
FRITZ!Box labeled “LAN 1”.
2. Insert the other end of the cable into a network socket
on the router or in the network.
Once you have connected a computer to the FRITZ!Box, you
can configure the Internet connection as described in section
Internet Connection over LAN 1: FRITZ!Box as a Router on
page 49.

4.3 Connecting to the Landline Telephone Network

You can connect the FRITZ!Box with the following telephone
landlines:
• analog telephone line
• ISDN line
An analog telephone line is a single line with one telephone
number. ISDN lines have three or more telephone numbers.

FRITZ!Box 7272 24
Connecting to the Landline Telephone Network

Connecting to the Analog Line

Po
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et
Fix
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Lin
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DE
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I nf
o

DEC T
WLA
WPS N

Power
LAN 4
LAN 3
LAN 2
LAN 1

FON S0
FON 2
N1
L FO
DSL/TE

Analog telephone line

1. Insert the long, gray end of the DSL/telephone cable in

the socket on the FRITZ!Box labeled “DSL/TEL”.
2. Insert the short, black end of the cable into the landline
socket for your line.
If the plug on the cable does not fit into the socket of
your landline, use the black adapter included in the
FRITZ!Box package.
For more information about connecting the FRITZ!Box,
contact your DSL provider.

FRITZ!Box 7272 25
Connecting to the Landline Telephone Network

Connecting to the ISDN Line

Po
we
r
/D
SL
Int
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et
Fix
e
dL
ine
DE
CT
Inf
o

DEC T
WLA
WPS N

Power
LAN 4
LAN 3
LAN 2
LAN 1

FON S0
FON 2
N1
L FO
DSL/TE

ISDN line

1. Insert the long, gray end of the DSL/telephone cable into

the socket on the FRITZ!Box labeled “DSL/TEL”.
2. Insert the short, black end of the cable into a socket (S0
interface) on your ISDN NTBA.
If the plug on the cable does not fit into ISDN NTBA, use
the black adapter included in the FRITZ!Box package.

FRITZ!Box 7272 26
Connecting a Computer with a Network Cable

5 Connecting a Computer with a Network Cable

You can connect computers and other network devices with the
FRITZ!Box using a network cable.

5.1 Connecting to the Computer

One computer or other network device can be connected to
each LAN port of the FRITZ!Box.

Po
wer
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Fix
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dL
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DE
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I nf
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DEC T
WLAN
WPS

Power
LAN 4

FON S0
FON 2
FON 1
DSL/TEL

Connecting a computer using a network cable

1. Insert the network cable included in the package into

the LAN port of the computer.
You can also use any other network cable. For more in-
formation, see page 179.
2. Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
For connections at maximum speed (gigabit Ethernet),
connect the cable to the “LAN 1” or “LAN 2” socket.
Now the FRITZ!Box and the computer are connected with each
other.

FRITZ!Box 7272 27
Connecting a Network Hub or Switch

5.2 Connecting a Network Hub or Switch

You can connect a network hub or network switch to the
FRITZ!Box.

Po
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Fix
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Lin
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DE
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Inf
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DEC T
WLA
WPS N

Power
LAN 4
LAN 3
LAN 2
LAN 1

FON S0
FON 2
FON 1
DSL/TEL

1. Insert the network cable included in the package into

the uplink port of the network hub or network switch.
You can also use any other network cable. For more in-
formation, see page 179.
2. Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
For connections at maximum speed (gigabit Ethernet),
connect the cable to the “LAN 1” or “LAN 2” socket.
The FRITZ!Box and the network hub are now connected with
each other.

FRITZ!Box 7272 28
Connecting Computers with the FRITZ!Box over Wireless LAN

6 Connecting Computers with the FRITZ!Box over

Wireless LAN
Computers and other devices with wireless LAN, for instance smart-
phones and network printers, can be connected wirelessly with the
FRITZ!Box.

6.1 Procedure for Establishing Secure Wireless LAN Connections

With the following procedure you can establish a secure wire-
less LAN connection to the FRITZ!Box on a wireless device:

Procedure Description Instructions

WPS The network key of the FRITZ!Box page 29
is transmitted to the wireless de-
vice automatically.
WPS stands for “Wi-Fi Protected
Setup”.
Entering a network Enter the network key of the page 32
key FRITZ!Box on the wireless device
by hand.

6.2 Establishing a Wireless LAN Connection Using WPS

With WPS, connecting a wireless device with the FRITZ!Box is
quick and easy.

Requirements
The wireless device must support WPS.

Establishing a Connection in Windows 8.1, 8, 7, Vista or

XP
Here is how to establish a wireless connection with WPS on a
computer with Windows 8.1, 8, 7, Vista or XP:
1. If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.

FRITZ!Box 7272 29
Establishing a Wireless LAN Connection Using WPS

2. Open the wireless LAN software on the computer.

In Windows 8 and 7, for instance, click the wireless LAN
icon in the task bar.
3. Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless LAN radio net-
work is “FRITZ!Box 7272”.
4. Click “Connect”.
The field for the network key appears, along with the in-
formation that you can establish the connection by
pressing a button on the router:

5. For this step you have two minutes: Press the “WLAN”
button on the FRITZ!Box and hold it down until the
“WLAN” LED begins flashing.

WLAN WPS
DECT
Fixed Line
Power / DSL

Internet

WLAN

Info

The wireless LAN connection will be established.

FRITZ!Box 7272 30
Establishing a Wireless LAN Connection Using WPS

Connecting to Other Wireless Devices

Here is how to establish a wireless connection with WPS on a
wireless LAN device without Windows:
1. If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2. Use your wireless device to search for wireless networks
at your location.
See the documentation of the wireless LAN device for in-
structions on how to do this.
3. Select the wireless radio network of the FRITZ!Box and
start connecting with WPS.
4. For this step you have two minutes: Press the “WLAN”
button on the FRITZ!Box and hold it down until the
“WLAN” LED begins flashing.

WLAN WPS
DECT
Fixed Line
Power / DSL

Internet

WLAN

Info

The wireless LAN connection will be established.

FRITZ!Box 7272 31
Establishing a Wireless LAN Connection with a Network Key

6.3 Establishing a Wireless LAN Connection with a Network Key

You can establish a wireless LAN connection by entering the
FRITZ!Box network key on the wireless device:
1. If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2. Open the wireless LAN software on your wireless device.
In Windows 8.1, 8 and 7, for instance, click the wireless
LAN icon in the task bar.
3. Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless LAN radio net-
work is “FRITZ!Box 7272”.
4. Click “Connect”.
5. Enter the network key of the FRITZ!Box in the wireless
LAN software.
In the user interface, see page 33, the network key and
additional settings for wireless LAN encryption are found
under “WLAN / Security”.
6. Confirm your entries.
The wireless LAN connection will be established.

FRITZ!Box 7272 32
The FRITZ!Box User Interface

7 The FRITZ!Box User Interface

The FRITZ!Box has a user interface you can open in a web browser on
your computer.
In the user interface you can set up the FRITZ!Box, enable or disable
functions and receive information on the FRITZ!Box and on your con-
nections.

7.1 Opening the User Interface

The FRITZ!Box user interface can be opened on any computer
connected with the FRITZ!Box.
1. Start a web browser on your computer.
2. Enter fritz.box in the address line of the browser.
The FRITZ!Box user interface opens.

Entering the address fritz.box in the browser

If the user interface does not open, see the instructions on re-
solving errors in The User Interface Does Not Open from
page 160.

7.2 Overview: FRITZ!Box at a Glance

All important information about the FRITZ!Box is displayed di-
rectly on the “Overview” page of the FRITZ!Box user interface.
By clicking the linked entries or “more...” you can jump from
this page to the corresponding menus and configure settings
there.

FRITZ!Box 7272 33
Overview: FRITZ!Box at a Glance

The “Overview” page of the FRITZ!Box

In the upper area of the window the complete product name

of your FRITZ!Box is displayed, along with the currently in-
stalled version of FRITZ!OS, and its current energy consump-
tion.
Depending on your settings, the following information is dis-
played here:
• the name you assigned for your FRITZ!Box; see page 155
• the availability of a new FRITZ!OS version for your
FRITZ!Box; see page 46.
In the middle area of the window information is presented
about connections, interfaces, and configured convenience
functions.
In the lower area of the window, you see the last telephone
calls conducted, the list of connected devices like computers,
network storage and telephones, and the telephone book en-
tries edited last.

FRITZ!Box 7272 34
Standard View and Advanced View

7.3 Standard View and Advanced View

Combinations of various settings in the “Internet” and

“Home Network” areas can produce a situation in which the
user interface of the FRITZ!Box can no longer be opened. En-
abling the advanced view in these areas is recommended on-
ly if you have advanced network expertise.

The FRITZ!Box user interface has two views: the standard view
and the advanced view.
Upon delivery, the FRITZ!Box interface is set to display the
standard view. In the standard view all of the settings re-
quired for daily operation of the FRITZ!Box are at your dispos-
al. Some pages and areas of the FRITZ!Box user interface are
not displayed.
In the advanced view additional settings options appear un-
der various menus and commands. The expanded menu
items contain settings for advanced users and are not re-
quired for daily FRITZ!Box operation.

Fast Switching between the Views

The “View” link in the footer of the FRITZ!Box allows you to
switch instantly between the standard view and the advanced
view:

“View” link in the footer

FRITZ!Box 7272 35
Using System Functions of the FRITZ!Box

8 Using System Functions of the FRITZ!Box

The FRITZ!Box offers a slew of system functions like notification ser-
vices, diagnostics functions and updating services, which inform you
about the activities and functional status of the FRITZ!Box and help
you operate the FRITZ!Box safely and always keep it up to date.

8.1 Diagnostics: Checking FRITZ!Box Functions

With the diagnostics function you can get an overview of the
functional status of your FRITZ!Box, its Internet connection
and your home network. In the case of an error the diagnos-
tics results can help you localize and remedy any problems.

Starting Diagnostics
1. Open the FRITZ!Box user interface; see page 33.
2. Select “System / Diagnostics”.
3. Click “Start” to start the diagnostics.
The diagnostics run through the various test areas.
For more information on test areas and test items, as well as
on the icons and information in the result of the diagnostics,
see the Help of the FRITZ!Box user interface.

Canceling Diagnostics
You can end diagnostics in progress without losing any data.
 To end a diagnostics run, click “Cancel”.
The results obtained up to that point remain visible.

8.2 Using Energy-Saving Functions of the FRITZ!Box

The FRITZ!Box combines a variety of devices in one device:
ADSL modem, WLAN router, media server, answering ma-
chine, fax machine and DECT base station for cordless tele-
phones. This means that you generally use much less power
with the FRITZ!Box than you would with several separate de-
vices.

FRITZ!Box 7272 36
Using Energy-Saving Functions of the FRITZ!Box

What is more, the FRITZ!Box saves energy by reducing pro-

cessing power on standby and lowering the power consump-
tion of idle functions. The FRITZ!Box also offers various
settings for energy-saving operation.
The current energy consumption of the total FRITZ!Box system
is displayed on the “Overview” page. From there, click with
the mouse to view the “Energy Monitor”, which displays de-
tails on the energy consumption.

Energy-Efficient Operation of the Wireless LAN Radio

Network
The WLAN module of the FRITZ!Box works in “Green AP
mode”. This means it is especially energy-efficient: As soon
as no more wireless LAN devices are connected with the
FRITZ!Box, the energy consumption of the WLAN module is
automatically reduced to a minimum. “Green AP” operation
has no effect on the accessibility of the wireless network for
wireless LAN devices, since the new registration of a wireless
LAN device automatically ends the mode, thus restoring full
wireless LAN functionality to the FRITZ!Box.
You can further reduce the power consumption of the WLAN
radio network by configuring the following settings:
• set up a schedule for the wireless radio network in the
“WLAN / Schedule” menu; see page 104
• turn off the wireless radio network whenever no more
wireless LAN devices are registered with the FRITZ!Box;
see page 105.

FRITZ!Box 7272 37
Using Energy-Saving Functions of the FRITZ!Box

Enabling Energy-Saving Mode for USB Hard Drives

In the FRITZ!Box you can enable an energy-saving function for
USB hard drives connected to the FRITZ!Box. When the ener-
gy-saving function is enabled, connected USB hard drives will
be switched off when they are idle—as long as the hard drives
support the energy-saving function.
Enable the energy-saving function in the “Home Network /
USB Devices” menu in the FRITZ!Box user interface. You can
also test here whether your USB hard disk supports the ener-
gy-saving function.

Saving Energy at the LAN Ports

For energy-efficient use of your gigabit LAN ports you can
specify for each individual LAN port whether it should always
operate with full power (power mode) or with reduced energy
consumption (green mode). With green mode you can reduce
the power consumption of the FRITZ!Box to the level neces-
sary for your applications.
The LAN ports can be configured in the advanced view of the
FRITZ!Box user interface; see page 35. In the “Home Network
/ Network / Network Settings” menu you can select from
among the following operating modes in the “LAN Settings”
area:

Operating Mode Functionality and Power Consumption

Power Mode In this setting LAN connections are estab-
lished with a maximum throughput of
1 Gbit/s.
Higher power consumption than in green
mode if the LAN port is used.
Green Mode As needed, the FRITZ!Box establishes LAN
connections with a data throughput rate of
100 Mbit/s.
Lower power consumption than for the “Power
Mode” setting.

FRITZ!Box 7272 38
Push Services: Notification Services of the FRITZ!Box

8.3 Push Services: Notification Services of the FRITZ!Box

Push services are notification services that inform you about
the activities of your FRITZ!Box and assist you in saving your
passwords and FRITZ!Box settings. With the push services
you can have e-mail sent to you at regular intervals informing
you about the latest connections, usage and configuration of
your FRITZ!Box.
Various push services are available in the user interface un-
der “System / Push Service”. There you can select the push
service interesting for you and define which events in the
FRITZ!Box you would like to be informed about and how often
these e-mails should be sent and to which e-mail address.

Available Push Services

You can request push service mails about the following
FRITZ!Box areas and activities:
Push Service Information
FRITZ!Box info Sends you regular e-mail messages with data
on FRITZ!Box usage and connections.
Answering machine Forwards recorded messages on the
FRITZ!Box answering machines to the speci-
fied e-mail address.
Calls Sends you e-mail when calls arrive—either
only for missed calls, or for all calls.
Wireless guest ac- Sends you a message whenever devices reg-
cess ister with or deregister from the wireless
guest access.
Fax function Forwards your faxes by e-mail and also saves
them to a storage location you defined.
New FRITZ!OS Notifies you whenever a new FRITZ!Box is
available for your FRITZ!OS.

FRITZ!Box 7272 39
Push Services: Notification Services of the FRITZ!Box

Push Service Information

Save settings The settings of your FRITZ!Box are saved au-
tomatically and sent to the specified e-mail
address before every update and each time
the factory settings are restored.
Forgot password Sends you an access link to the specified
e-mail address if you have forgotten your
password.
Current IP address Sends the IP address assigned by the Inter-
net service provider every time the Internet
connection is established.

Enabling Push Services

A wizard is available in the FRITZ!Box user interface to guide
you step by step through the configuration of push services.
1. Open the FRITZ!Box user interface; see page 33.
2. On the “Overview” page, select the “Wizards” menu.
3. Start the “Configure Push Services” Wizard.
The wizard guides you through the menus and dialogs to en-
able the push services.

Configuring Push Services

You can adjust the push services to your needs, and also dis-
able any or all push services.
1. Open the FRITZ!Box user interface; see page 33.
2. Select the “System / Push Service / Push Services”
menu.
3. To configure a push service, click the “Edit” button.
4. Configure various settings in the details.
The Help of the FRITZ!Box user interface presents com-
prehensive information on the settings of each push ser-
vice.
5. Click “OK” to save your settings.
In the Help of the FRITZ!Box user interface you can find de-
tailed instructions.

FRITZ!Box 7272 40
Locking the Buttons on the FRITZ!Box

8.4 Locking the Buttons on the FRITZ!Box

With the “Keylock” function in the “System / Buttons and
LEDs” menu you can lock the buttons on your FRITZ!Box.
Locking the keys prevents the settings for your FRITZ!Box or
your home network from being changed unintentionally or
without authorization.
Example
With the “WLAN” button the wireless network of the FRITZ!Box
can be switched off at the touch of a button. If this happens
by accident, in some cases it may take some time before the
cause is found and the wireless LAN radio network can be re-
stored to all FRITZ!Box users in the home network.

Enabling the Keylock

 Enable the setting “Buttons locked”.

Disabling the Keylock

 Disable the setting “Buttons locked”.

8.5 Saving and Restoring the FRITZ!Box Settings

All of the settings you configure in the FRITZ!Box can be saved
in a backup file. With this file you can restore your settings at
any time:
• in the same FRITZ!Box or another FRITZ!Box of the same
model
• in a different FRITZ!Box model.
In this case you can select which settings are to be ap-
plied to the FRITZ!Box.

FRITZ!Box 7272 41
Saving and Restoring the FRITZ!Box Settings

Saving Settings
Backup files that are not protected by assigning a password
constitute a security gap. Protect your backup file with a
password to avoid security problems.

A wizard is available in the FRITZ!Box user interface to assist

you in saving your FRITZ!Box settings, guiding you through
the process step by step.
1. Open the FRITZ!Box user interface; see page 33.
2. On the “Overview” page, select the “Wizards” menu.
3. Start the “Save and Restore Settings” Wizard.
4. In the next window, select the “Save settings” options
and then click “Next”.
The wizard guides you through the menus and dialogs to save
your settings.

Restoring Settings
With the “Restore” function in the “System / Backup” you can
have all settings from a backup file you created with this or
another FRITZ!Box loaded in full to your FRITZ!Box. Your cur-
rent FRITZ!Box settings will be overwritten by this function.
You can use the following backup files to restore settings:
• Backup files created with the same FRITZ!Box.
If you apply settings from a backup file created with the
same FRITZ!Box, all settings will be restored in full.
• Backup files created with a different FRITZ!Box of the
same model.
If you apply settings from a backup file that was created
with a different FRITZ!Box of the same model, then you
can restore all settings if the backup file was protected
with a password.

FRITZ!Box 7272 42
Update: Updating FRITZ!OS

• Backup files created with a different FRITZ!Box model.

If you apply settings from a backup file that was created
with a FRITZ!Box of a different model, then you can re-
store several selected settings to your FRITZ!Box.
A wizard is available in the FRITZ!Box user interface to assist
you in restoring your FRITZ!Box settings, guiding you through
the process step by step.
1. Open the FRITZ!Box user interface; see page 33.
2. On the “Overview” page, select the “Wizards” menu.
3. Start the “Save and Restore Settings” Wizard.

Your current FRITZ!Box settings will be overwritten by

the settings in the backup file.

4. In the next window, select the “Restore settings” op-

tions and then click “Next”.
The wizard guides you through the menus and dialogs to re-
store your settings.

8.6 Update: Updating FRITZ!OS

Always install the latest version of FRITZ!OS on all FRITZ!

products in your FRITZ!Box home network. This keeps your
FRITZ! products up to date and ensures optimum synchroni-
zation of all devices in your home network.

AVM provides regular free updates for your FRITZ!Box. This

software—called FRITZ!OS—controls all of the FRITZ!Box func-
tions. Updates provide for maximum security for your
FRITZ!Box, contain further developments of existing FRITZ!Box
functions and often also introduce new functions for your
FRITZ!Box.

FRITZ!Box 7272 43
Update: Updating FRITZ!OS

Performing an Update with the Wizard

A wizard is available in the FRITZ!Box user interface to assist
you in updating your FRITZ!Box. The wizard checks whether
an update of the FRITZ!OS is available for your FRITZ!Box and
guides you step by step through installation.

Performing the Update

1. Open the FRITZ!Box user interface; see page 33.
2. On the “Overview” page, select the “Wizards” menu.
3. Start the “Update” wizard.
The Wizard checks whether a FRITZ!OS update is avail-
able for your FRITZ!Box.
If the Wizard finds an update, it displays the version
number of the new FRITZ!OS. Click the link under the
FRITZ!OS version to view information about further de-
velopments and new functions contained in the
FRITZ!OS update.

Interrupting the FRITZ!OS update could damage your

FRITZ!Box. Do not clear the connection between
FRITZ!Box and the computer during a FRITZ!OS update,
and do not unplug the power cord.

4. To transfer the FRITZ!OS update to the FRITZ!Box, click

“Start Update Now”.
The FRITZ!OS update begins and the “Info” LED on the
FRITZ!Box starts flashing.
The FRITZ!OS update is complete when the “Info” LED stops
flashing.

FRITZ!Box 7272 44
Update: Updating FRITZ!OS

Performing a Manual Update

In some cases it is not possible to perform an automatic up-
date, for instance when the FRITZ!Box is not connected to the
Internet. Then you have the option of performing an update
manually.

Downloading the FRITZ!OS File

Before you can perform a manual update, you must download
an up-to-date FRITZ!OS file from the Internet (using your
neighbor’s or friend’s computer, or at an Internet café) and
save it on your computer or on a connected storage medium.
1. Enter the address ftp://ftp.avm.de/fritz.box/ in your
web browser.
2. Switch to the folder for your FRITZ!Box model, then to the
sub-folder “firmware”, and then to the folder named
“english”.
The complete model name of your FRITZ!Box is shown in
the user interface on the “Overview” page and is also
printed on the sticker on the underside of the housing.
3. Download the latest FRITZ!OS file for your FRITZ!Box with
the file extension “.image” to the computer.
The currently installed version of FRITZ!OS is displayed
on the “FRITZ!OS File” tab and on the “Overview” page.
The version number of the FRITZ!OS you downloaded
and saved is included in the name of the “*.image” file.
Perform an update only if the downloaded FRITZ!OS is a
newer version than the FRITZ!OS currently installed.
Now you can copy the FRITZ!OS file to the computer that is
connected to the FRITZ!Box, for instance using a USB flash
drive.

Performing a FRITZ!OS Update

1. Open the FRITZ!Box user interface; see page 33.
2. Enable the advanced view.
3. Select “System / Update / FRITZ!OS File”.

FRITZ!Box 7272 45
Update: Updating FRITZ!OS

4. Click the “Save Settings” button to save the current set-

tings of your FRITZ!Box on your computer and save the
export file on your computer.
Using this file you can restore the settings of your
FRITZ!Box as needed.
5. Click the “Browse...” button and choose the file with the
new FRITZ!OS you already downloaded and saved on
your computer.

Interrupting the FRITZ!OS update could damage your

FRITZ!Box. Do not clear the connection between
FRITZ!Box and the computer during a FRITZ!OS update,
and do not unplug the power cord.

6. Click the “Start Update” button.

The new FRITZ!OS is transmitted to your FRITZ!Box.
The update is complete when the “Info” LED stops flashing.

Using the Automatic Search for Updates

With the AVM service “Search for updates automatically” you
will always be informed about the latest FRITZ!OS updates for
your FRITZ!Box: When a new FRITZ!OS for your FRITZ!Box was
found, you will be notified on the “Overview” page. From here
you can then install the FRITZ!OS update; new updates will
not be installed automatically.
The service “Search for updates automatically” is enabled up-
on delivery of the FRITZ!Box, but you can disable it if desired.
The settings for this service are located in the “Contents /
AVM Services” area on the FRITZ!Box.

FRITZ!Box 7272 46
Configuring an Internet Connection in the FRITZ!Box

9 Configuring an Internet Connection in the FRITZ!Box

Once you have connected the FRITZ!Box to your Internet connection,
you must configure the Internet connection in the FRITZ!Box user in-
terface so that the FRITZ!Box can establish the connection to your
Internet service provider and connect to the Internet.
The sequence and number of steps required to configure your Internet
connection depend on the kind of connection, the desired operating
mode, and the Internet service provider.

9.1 Internet Connection for DSL

Enter the Internet account information you received from your
DSL/Internet service provider. These data are required to con-
figure the Internet connection.
Your Internet service provider also supplied information
about the configuration of your Internet connection. Always
perform the Internet connection setup as described by your
provider.

Configuring Your Internet Connection Automatically

If your Internet service provider arranges for the service of au-
tomatically configuring your Internet connection, the auto-
matic configuration will be performed right after the
FRITZ!Box is connected. No additional settings for the Inter-
net connection have to be configured in the FRITZ!Box. To
start automatic configuration, some providers require that
you enter a start code.

Configuring Your Internet Connection Using the Wizard

1. Open the FRITZ!Box user interface; see page 33.
2. Select the “Wizards” entry in the menu.
3. Click the “Check Internet Connection” Wizard and follow
the instructions.
When the Wizard is finished, your Internet connection has
been configured.

FRITZ!Box 7272 47
Internet Connection for Cable

Configuring Your Internet Connection Without the Wizard

Choose this method if the FRITZ!Box is connected to a DSL
modem or a DSL router, or integrated into an existing net-
work.
1. Open the FRITZ!Box user interface; see page 33.
2. Switch to the advanced view; see page 35.
3. Select the “Internet / Account Information” menu and
enter your account information.
4. Click “Apply” to save your entries.
In the Help of the FRITZ!Box user interface you can find
detailed instructions.

9.2 Internet Connection for Cable

With an additional cable modem you can also use your
FRITZ!Box 7272 on a cable connection. The Internet connec-
tion then will be established and controlled by the FRITZ!Box.
In this operating mode all FRITZ!Box functions (like Internet
telephony, firewall) are available without restriction.
1. Open the FRITZ!Box user interface; see page 33.
2. Select the “Wizards” entry in the menu.
3. Click the “Check Internet Connection” Wizard and follow
the instructions.

9.3 Internet Connection for the Mobile Network

With a USB modem you can also establish the Internet con-
nection with your FRITZ!Box 7272 via the mobile communica-
tions network. A USB modem for mobile Internet access
(UMTS/HSPA) and a SIM card from a mobile communications
provider are required for this. The FRITZ!Box supports
UMTS/HSPA modems from various manufacturers.
1. Insert the USB modem in the USB port on the FRITZ!Box.
2. Open the FRITZ!Box user interface; see page 33.

FRITZ!Box 7272 48
Internet Connection over LAN 1: FRITZ!Box as a Router

3. Select the “Internet / Mobile Communications” menu.

The “Mobile Communications” menu is not available un-
til the UMTS/HSPA modem has been connected to the
USB port of the FRITZ!Box.
4. Select the setting “Mobile connection enabled”.
5. Configure the settings for your Internet connection over
the mobile communications network. In the Help of the
FRITZ!Box user interface you can find detailed in-
structions.
When the mobile communications function is used, the
FRITZ!Box user interface presents information about network
availability, connection status and throughput.
Once this function has been set up, the “Internet / Mobile
Communications” menu is always available, even when the
USB modem has been disconnected.

Due to technical limitations on the part of the mobile com-

munications network providers, some limitations may arise
for Internet telephone calls and for applications requiring an
incoming connection. This is also true for using port forward-
ing, releasing USB storage media for sharing, remote mainte-
nance over HTTPS, Dynamic DNS and VPN. Contact your net-
work provider for details on any restrictions that may apply.

9.4 Internet Connection over LAN 1: FRITZ!Box as a Router

You can use the FRITZ!Box at an already existing Internet ac-
cess via the LAN 1 socket. To do this the FRITZ!Box is connect-
ed to the router or network. For this kind of connection the
FRITZ!Box can be configured as an independent router or as
an IP client in the existing network.

Configuring FRITZ!Box as a Router

You can configure the FRITZ!Box to work as an independent
router to provide a network with its own network address
range.
1. Connect the FRITZ!Box to the router or network with a
network cable; see Connecting to a Router or a Network
on page 24.

FRITZ!Box 7272 49
Internet Connection over LAN 1: FRITZ!Box as a Router

2. Open the FRITZ!Box user interface; see page 33.

3. Select the “Internet / Account Information” menu.
4. Select the “Existing connection over LAN” entry from the
“Internet service provider” drop-down list.
5. Click “Apply”.
The FRITZ!Box is configured as a router and the network range
is changed automatically.
The FRITZ!Box, along with the connected network devices,
forms its own self-contained network.

Configuring FRITZ!Box as an IP Client

You can configure the FRITZ!Box such that it is integrated into
the existing network as an IP client and shares the existing
Internet connection in the network.
1. Connect the FRITZ!Box to the router or network with a
network cable; see Connecting to a Router or a Network
on page 24.
2. Open the FRITZ!Box user interface; see page 33.
3. Select the “Internet / Account Information” menu.
4. Select the “More Internet service providers” entry from
the “Internet service provider” drop-down list.
5. Select the “Other Internet service provider” entry from
the second drop-down list.
6. From the “Connection” area, select the “External modem
or router” option.
7. In the “Operating Mode” area, select the setting “Share
existing Internet connection in the network (IP client
mode)”.
The FRITZ!Box is integrated into the existing network as an IP
client. The FRITZ!Box and the connected network devices re-
ceive an IP address from the IP address range of the existing
network. The FRITZ!Box and the connected network devices
are thus part of this network.

FRITZ!Box 7272 50
Surfing the Net

9.5 Surfing the Net

Once you have set up the Internet connection in your
FRITZ!Box, you can surf the Internet with any computer con-
nected to the FRITZ!Box.
1. Start a web browser on your computer.
2. Enter in the address field the URL of the web page you
would like to visit, for instance en.avm.de.
The requested Internet page is opened and displayed.

FRITZ!Box 7272 51
Connecting Telephones and Other Terminal Devices

10 Connecting Telephones and Other Terminal Devices

This chapter describes how to connect telephones, fax machines, an-
swering machines and telephone systems (PBXs) to the FRITZ!Box.

10.1 Connecting an Analog Telephone or Terminal Device

Po
we
r
/D
SL
Int
ern
et
Fix
ed
Lin
e
DE
CT
I nf
o
DEC T
WLA
WPS N

Power
LAN 4
LAN 3
LAN 2
LAN 1

FON S0
FON 2
FON 1
DSL/TEL

1. Connect the terminal device to the “FON 1” or “FON 2”

port.
You can connect a telephone or another terminal device
(a fax machine, for instance) to each port.
2. Configure the terminal device in the FRITZ!Box; see
page 58.

10.2 Connecting ISDN Telephones and ISDN Terminal Devices

Requirements
• ISDN terminal devices must support operation on an
ISDN point-to-multipoint line.

Connecting an ISDN Telephone

1. Connect the ISDN telephone to the “FON S0” port.

FRITZ!Box 7272 52
Registering FRITZ!Fon and Other Cordless (DECT) Telephones

Po
we
r
/D
SL
Int
ern
et
Fix
ed
Lin
e
DE
CT
Inf
o
DEC T
WLA
WPS N

Power
LAN 4
LAN 3
LAN 2
LAN 1

FON S0
FON 2
N1
L FO
DSL/TE

2. Configure the ISDN telephone in the FRITZ!Box; see

page 58.

Connecting Multiple ISDN Telephones

With S0 bus cabling you can connect up to eight ISDN tele-
phones to the FRITZ!Box. Please note for configuration:
• Since the FRITZ!Box has terminators installed, the
FRITZ!Box must be positioned on one end of the S0 bus
cabling.
• The FRITZ!Box can supply one ISDN telephone with elec-
trical power. All other ISDN telephones will need their
own power supply.

10.3 Registering FRITZ!Fon and Other Cordless (DECT) Telephones

Up to six cordless DECT telephones can be registered on the
FRITZ!Box.
1. Start the registration of your cordless telephone with a
base station.
2. If you are prompted to press the “DECT”, “Register”, or
“Paging” button on the base station:
Press and hold down the “FRITZ!Box” button on the
DECT. Hold the button down until the “DECT” LED on the
FRITZ!Box flashes.

FRITZ!Box 7272 53
Registering an iPhone or Android Smartphone

10 seconds

WLAN WPS
DECT

Fixed LIne
Power / DSL

Internet
Powe

WLAN

Info
3. If you are asked for the PIN of the base station, enter the
PIN pin of the FRITZ!Box.
The preset value is 0000. The PIN is listed in the
FRITZ!Box user interface under “DECT / Base Station”.
The cordless telephone is registered with the FRITZ!Box.
4. Configure the cordless telephone in the FRITZ!Box; see
page 58.

10.4 Registering an iPhone or Android Smartphone

With FRITZ!App Fon you can used your Android smartphone or
iPhone as a cordless telephone registered with the FRITZ!Box.

Requirements
• iPhone iOS 4 or later, or Android smartphone with
Google Android 2.1 or later

How FRITZ!App Fon Works

Once it has been set up on your smartphone, FRITZ!App Fon
remains active in the background. Whenever the smartphone
is connected with the FRITZ!Box over wireless LAN, the follow-
ing applies:
• Outgoing calls are dialed using your landline at home
rather than the mobile network.

FRITZ!Box 7272 54
Registering an iPhone or Android Smartphone

• You can accept calls to your Internet telephone numbers

and landline telephone numbers on your smartphone.
• The smartphone can still be reached at the mobile tele-
phone number.

Registering a Smartphone with FRITZ!Box

1. Establish a wireless LAN connection to the FRITZ!Box on
your smartphone; see page 29.
2. Install FRITZ!App Fon on your smartphone.
FRITZ!App Fon is available at the Google Play Store and
in the Apple App Store.
3. Start the FRITZ!App Fon.

The Icon in the FRITZ!App Fon Title Bar

The icon in the title bar of FRITZ!App Fon indicates whether
you are making calls with the smartphone via FRITZ!Box:

Icon Meaning
Active wireless LAN connection between smart-
phone and FRITZ!Box.

You are making calls with the smartphone via the

FRITZ!Box.

Assigning Telephone Numbers

Assign telephone numbers to the smartphone for calls over
the FRITZ!Box:
1. In the FRITZ!App Fon select “More / FRITZ!Box”.
The “Telephony device” display shows the name used to
register the smartphone with the FRITZ!Box.
2. Configure the smartphone in the FRITZ!Box; see page 58.

FRITZ!Box 7272 55
Connecting an IP Telephone

10.5 Connecting an IP Telephone

IP telephones are telephones for making calls over the Inter-
net and other computer networks.
If your FRITZ!Box 7272 is connected with a landline, you can
use the connected IP telephone to make calls over the land-
line network as well.

Connecting via LAN or Wireless LAN

1. Connect the IP telephone to the FRITZ!Box using a LAN
cable or wireless LAN.
2. Configure the IP telephone in the FRITZ!Box; see
page 58.

10.6 Connecting a Door Intercom System

Door intercom systems with an a/b interface can be connect-
ed to the FRITZ!Box.
Read more in the FRITZ!Box Help:
1. Open the FRITZ!Box user interface; see page 33.
2. Click the Help button .
3. Enter “door intercom system” in the search field.

FRITZ!Box 7272 56
Configuring the FRITZ!Box for Telephone Calls

11 Configuring the FRITZ!Box for Telephone Calls

This chapter describes how to configure your FRITZ!Box for making
telephone calls.

11.1 Configuring Your Telephone Numbers

Configure the following telephone numbers in the FRITZ!Box
using the wizard:
• All Internet telephone numbers that are not configured
in the FRITZ!Box automatically by the provider.
• Landline telephone numbers you would like to assign to
telephones and other terminal devices.
• Landline numbers for which you would like to configure
convenience functions like the answering machine and
call diversion.

Automatic Configuration
Some telephony providers configure the Internet telephone
numbers in the FRITZ!Box automatically. This procedure is al-
so known as “remote configuration”.
Remote configuration starts right after the FRITZ!Box is con-
nected to the Internet or right after the FRITZ!Box user inter-
face is opened.
The configured Internet telephone numbers are located in the
user interface under “Telephony / Telephone Numbers”.

Configuring Telephone Numbers with the Wizard

Here is how to configure an Internet telephone number or
landline telephone number in the FRITZ!Box:
1. Open the FRITZ!Box user interface; see page 33.
2. Select “Wizards / Manage Telephone Numbers”.
3. Click “Add Telephone Number” and follow the Wizard’s
instructions.

FRITZ!Box 7272 57
Configuring Telephones and Other Terminal Devices in the FRITZ!Box

11.2 Configuring Telephones and Other Terminal Devices in the

FRITZ!Box
Configure your telephones and other terminal devices in the
FRITZ!Box. To do this, for each terminal device define:
• Internal name, which will be displayed in the call list of
the FRITZ!Box.
• Telephone number the terminal device uses for outgoing
calls to the public telephone network.
• Numbers for incoming calls:
Should the terminal device ring for every call (telephone)
or pick up (fax machine, answering machine)? Or only for
calls to previously defined telephone numbers?

Configuring Terminal Devices

1. Open the FRITZ!Box user interface; see page 33.
2. Select “Telephony / Telephony Devices”.
3. Click “Configure New Device”.
To change the settings of a device that has already been
configured, click the button.

FRITZ!Box 7272 58
Password Protection: Using FRITZ!Box Safely

12 Password Protection: Using FRITZ!Box Safely

Password protection for access to the user interface is a security fea-
ture of your FRITZ!Box. This section describes how to use a password
for the FRITZ!Box user interface and why you should use password
protection.
Additional security information on using the FRITZ!Box, see the AVM
web site at en/avm.de/guide/security.

12.1 Login with Password: FRITZ!Box Procedures

The FRITZ!Box offers two ways to configure password protec-
tion:
• FRITZ!Box password
• FRITZ!Box user
The two login methods have the following properties:

Property FRITZ!Box Password FRITZ!Box User

Password There is a password needed to There are user accounts.
open the FRITZ!Box user inter-
Every FRITZ!Box user receives her
face.
or his own password for opening
the user interface.
Scope of access With the FRITZ!Box password, For each FRITZ!Box user, in the user
access to all contents and set- account you define which contents
tings in the FRITZ!Box is per- and settings of the FRITZ!Box the
mitted. given user is allowed to access.
Kind of access Login to the user interface is A FRITZ!Box user can also log in to
permitted from devices located the FRITZ!Box user interface—with
in the home network of the the appropriate user rights—from
FRITZ!Box. the Internet.

For instructions on configuring the FRITZ!Box password, see

the section Using a FRITZ!Box Password from page 60.
For instructions on configuring FRITZ!Box users, see the sec-
tion Using FRITZ!Box Users from page 62.

FRITZ!Box 7272 59
Using a FRITZ!Box Password

Password Tips
• Select a password with at least eight characters, which
includes capitals and lower-case letters as well as nu-
merals and special characters.
See “Characters for Passwords” in the Help of the
FRITZ!Box user interface for more information about
which characters you’re allowed to use.
• Be sure to keep your passwords in a safe place!
– Use the “Forgot password” push service, see Push
Services: Notification Services of the FRITZ!Box from
page 39. When you have forgotten a password, the
FRITZ!Box sends you an access link to the e-mail ad-
dress you specified. You can assign a new the pass-
word using this link. In this case the settings of your
FRITZ!Box remain intact.
– Otherwise—if you lose your FRITZ!Box password—you
will have to restore the factory settings to the
FRITZ!Box and reconfigure all of the personal settings
for your Internet connection, your telephone system
and your home network; see page 69.

12.2 Using a FRITZ!Box Password

The basic method of logging in to the FRITZ!Box user interface
is to enter the FRITZ!Box password. With this password all us-
ers can open the user interface and access all of the
FRITZ!Box’s contents and settings.

Configuring the FRITZ!Box Password

1. In the FRITZ!Box user interface, open the “System /
FRITZ!Box Users / Login to Home Network” menu.
2. Select the option “Login with the FRITZ!Box password”.
3. In the “FRITZ!Box password” field, enter the password
you specified.
For more information on the characters you may use for
the password, see the Help in the FRITZ!Box user inter-
face.

FRITZ!Box 7272 60
Using a FRITZ!Box Password

4. Save your changes by clicking “Apply”.

You will be directed to the welcome screen of your
FRITZ!Box.
5. Enter your user name to log in to the user interface of
your FRITZ!Box.
Password protection is enabled in your FRITZ!Box.

With the FRITZ!Box password it is not possible to access the

FRITZ!Box from the Internet. For users who require access to
the FRITZ!Box via Internet, you must also set up an account
as a FRITZ!Box user; see page 62.

Quick Access to the Login Data

As soon as you have configured the FRITZ!Box password, the
upper navigation bar of the FRITZ!Box user interface will dis-
play the entry “Logged in”.

Click the blue triangle to control basic functions of your

FRITZ!Box log in:
• Changing the Password
Using the “Change password” entry you can change the
FRITZ!Box password.
• Deregistering
Click “Log Off” here to leave the FRITZ!Box user inter-
face.
Log off of the FRITZ!Box user interface before you surf the
web with your browser. If you do not click on the
FRITZ!Box user interface for a period of longer than sixty
minutes, you will be logged off automatically.

FRITZ!Box 7272 61
Using FRITZ!Box Users

12.3 Using FRITZ!Box Users

If you would like to access your FRITZ!Box from the Internet,
you have to configure password-protected login with
FRITZ!Box user accounts. Also use this login method if multi-
ple users with different rights are to have access to the
FRITZ!Box.
A FRITZ!Box user reaches the user interface of the FRITZ!Box
by entering her or his personal password. There she or he can
view and change those contents or settings for which she or
he has been granted access rights.

Configuring FRITZ!Box Users

You can set up as many as 18 user accounts in the FRITZ!Box.
Before you can select the “Login with FRITZ!Box user name
and password” method in the “System / FRITZ!Box Users /
Login to Home Network” menu, you have to set up a FRITZ!Box
user with the right to access the “FRITZ!Box Settings”.

Creating a FRITZ!Box User with the Right to Access Settings

1. In the FRITZ!Box user interface, open the “System /
FRITZ!Box Users / User” menu.
2. Click the “Add User” button.
3. Enter a name, a valid e-mail address and a password for
the new user.
For more information on the characters you may use for
the password, see the Help in the FRITZ!Box user inter-
face.
4. Specify whether or not the new FRITZ!Box user is allowed
to access from the Internet the FRITZ!Box contents for
which she or he has access rights.
Keep in mind that in order to access the FRITZ!Box from
the Internet, a corresponding service must also be en-
abled in the FRITZ!Box. For information on how to do
this, see the Accessing the FRITZ!Box from the Internet
from page 66 section.

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Using FRITZ!Box Users

5. In the “Rights” area, specify for each FRITZ!Box user

which FRITZ!Box contents she or he is allowed to use.
Make sure that those users who are allowed to configure
settings on the FRITZ!Box are assigned at least the right
“FRITZ!Box settings”.
For more information on rights, see the section from
page 64.
6. Save your entries by clicking “OK”.
The FRITZ!Box user account has been set up.
If you would like to use user accounts to log into the
FRITZ!Box from the home network as well, also perform
the following two steps:
7. Switch to the “Login to Home Network” tab and select
the “Login with FRITZ!Box user name and password” op-
tion. Confirm your selection by clicking “Apply”.
You will be directed to the welcome screen of your
FRITZ!Box.
8. Select your user name and enter the corresponding
password to log in to the user interface of your
FRITZ!Box.
The password protection for your FRITZ!Box is enabled as
soon as you configure the first user who is allowed to make
settings on the FRITZ!Box. Now you can set up more users.

Setting Up More FRITZ!Box Users

1. In the FRITZ!Box user interface, open the “System /
FRITZ!Box Users / User” menu.
A list of the FRITZ!Box user accounts is displayed. Click
the button after each list entry to view, change , or
delete the corresponding user account.
2. Click the “Add User” button.

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Using FRITZ!Box Users

3. Enter a name, a valid e-mail address and a password for

the new user.
For more information on the characters you may use for
the password, see the Help in the FRITZ!Box user inter-
face.
4. Specify whether or not the new FRITZ!Box user is allowed
to access from the Internet the FRITZ!Box contents for
which she or he has access rights.
Keep in mind that a corresponding service must also be
enabled in the FRITZ!Box for Internet access. For informa-
tion on how to do this, see the section Accessing the
FRITZ!Box from the Internet from page 66.
5. In the “Rights” area, specify for each FRITZ!Box user
which FRITZ!Box contents she or he is allowed to use.
For more information on rights, see the section below,
Rights for FRITZ!Box Users.
6. Save your entries by clicking “OK”.
The FRITZ!Box user account has been set up.

Do not create any user accounts for temporary users (like

weekend guests, for example) whom you would like to grant
Internet access over your FRITZ!Box temporarily. Use the
guest access of the FRITZ!Box over wireless LAN instead; see
page 157.

Rights for FRITZ!Box Users

The rights define which contents of the FRITZ!Box a FRITZ!Box
user is allowed to access.
The rights checked in the user account are granted to the
FRITZ!Box user for access from the home network and—if en-
abled—also for access from the Internet; see page 66.
You can grant the following rights:

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Using FRITZ!Box Users

• FRITZ!Box settings
A user with these rights can open the fritz.box or
myfritz.box view of the FRITZ!Box user interface. Here
she or he can see and edit all settings. Configuration
rights automatically include the right to access voice
messages, faxes, FRITZ!App Fon and the call list as well
as the right to control smart home devices.
A registered user cannot revoke these rights herself or
himself and cannot disable her or his own account.
• Voice messages, faxes, FRITZ!App Fon and call list
A user with these rights can open the myfritz.box view.
There she or he can view faxes, the call list,
FRITZ!App Fon, and listen to voice messages.
• Access to NAS contents
A user with this right can open the FRITZ!Box user inter-
face fritz.nas. Here she or he can view the contents for
which she or has read rights and—if she or he has write
rights as well—edit these contents.
Access to NAS contents can be granted for all storage
media available on the FRITZ!Box or for one selected di-
rectory.
• Smart home
If you also deploy FRITZ!Box devices for home automa-
tion in your AVM network, a FRITZ!Box user with these
rights can use the MyFRITZ! access for the remote control
of up to 10 switchable outlets.
• VPN
A user with this right can use her or his mobile device or
computer to establish a safe VPN connection to the
FRITZ!Box and its home network.

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Using FRITZ!Box Users

Accessing the FRITZ!Box from the Internet

To be able to access your FRITZ!Box from the Internet, the fol-
lowing conditions must be fulfilled:
• You have set up an account with the MyFRITZ! service;
see page 73. Your FRITZ!Box is registered with this
MyFRITZ! account.
• The option “Access from the Internet permitted” is en-
abled in your user account.
• The option “Internet access to the FRITZ!Box via HTTPS
enabled” is selected in the “Internet / MyFRITZ!” menu,
or enabled in the “Internet / Permit Access / FRITZ!Box
Services” menu.
When the MyFRITZ! service is enabled this checkmark is
set automatically.
A FRITZ!Box user who has been granted Internet access can
use the MyFRITZ! (myfritz.net) service to access the corre-
sponding FRITZ!Box from any location. From the Internet she
or he can reach only those FRITZ!Box contents she or he can
also access from the home network.
For more information about MyFRITZ!, see the chapter
MyFRITZ!: Accessing the FRITZ!Box from Anywhere from
page 72.
For more information about HTTPS, see the chapter Access
from the Internet via HTTPS, FTP and FTPS from page 90.

How to Use FRITZ!Box User Accounts

• As a FRITZ!Box user with all rights, you can control and
configure your FRITZ!Box at home from anywhere, and al-
so view contents and download what you need.
• If you set up a FRITZ!Box user account for every member
of the family, with at least the rights to access voice mes-
sages, faxes, FRITZ!App Fon and the call list, the entire
family can listen to the answering machine or view the
call list even when they’re away from home.

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Using FRITZ!Box Users

• With a FRITZ!Box user account that has only the right to

access a certain area of the NAS you can grant your
friends Internet access to your latest vacation pictures,
for instance.
• As a FRITZ!Box user with the “Smart home” right, you
can switch your lamps or aquarium pumps on and off
from anywhere in the world. The prerequisite is that you
connect them to smart home devices from AVM (like
FRITZ!DECT 200, for instance) which are integrated in the
home network of your FRITZ!Box. You can remote control
up to 10 switchable outlets over your MyFRITZ! access.

Preconfigured FRITZ!Box User: ftpuser

The first time you open the overview of user accounts under
“System / FRITZ!Box Users / Users”, the user “ftpuser” is al-
ready listed.
This is because the FRITZ!NAS service, in which the storage
media connected with the FRITZ!Box are summarized, can al-
so be accessed over the protocols SAMBA and FTP. If you ac-
cess FRITZ!NAS via Windows file sharing or an FTP client, your
users must be authenticated by entering “ftpuser”.
The preconfigured user account ensures smooth access to
FRITZ!NAS over SAMBA and FTP. Therefore it is important not
to delete or rename this user.
If you use only the login method with FRITZ!Box user name
and password to access your FRITZ!Box, you can also set up a
user account with NAS access rights.
Only if you always use your FRITZ!Box user account to access
the FRITZ!Box, be it from home or via the Internet, you can de-
lete the preconfigured “ftpuser” account. In every other case
deleting this user account will make it impossible to use the
NAS services of the FRITZ!Box, or allow only restricted use.

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Using FRITZ!Box Users

Quick Access to Your Own User Account

In the upper navigation bar of the FRITZ!Box is the name of
the FRITZ!Box user account with which the user is currently
logged in to the user interface.

Click the blue triangle to control basic functions of this user

account:
• Changing the e-mail address
Select the “Change e-mail address” entry to assign a dif-
ferent e-mail address to the current user account.
• Changing the Password
With the “Change password” entry you can change the
password of the current user account.
• Deregistering
Click “Log Off” here to leave the FRITZ!Box user inter-
face.
Log off of the FRITZ!Box user interface before you surf the
web with your browser. If you do not click on the
FRITZ!Box user interface for a period of longer than sixty
minutes, you will be logged off automatically.

Disabling FRITZ!Box Users

You can disable a user account without deleting it. The owner
of a disabled account can no longer access the FRITZ!Box con-
tents.
You can neither delete nor disable the user account with
which you are currently logged in to the user interface of your
FRITZ!Box.

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Forgot Password—What to Do

1. In the FRITZ!Box user interface, open the “System /

FRITZ!Box Users / User” menu.
2. Click the “Edit” button for the user account to be dis-
abled.
3. In the “User” area, remove the checkmark in front of the
“User account enabled” option.
4. Apply the change by clicking “OK”.
The user account has been disabled.

12.4 Forgot Password—What to Do

If you have forgotten your password for the user interface, for reasons
of security, you have to restore the factory settings to your FRITZ!Box.
You can avoid this by enabling the “Forgot password” push service
when you configure your FRITZ!Box.

Using the “Forgot password” Push Service

With the push service functions you can have the FRITZ!Box
send you messages to a specified e-mail address. This kind of
notification is available for various FRITZ!Box functions; see
Push Services: Notification Services of the FRITZ!Box from
page 39.
When you enable the password protection of your FRITZ!Box,
it is a good idea to enable the “Forgot password” service in
the “System / Push Service” menu.
When you have forgotten your password, the FRITZ!Box sends
you an access link by e-mail. You can assign a new the pass-
word using this link. The settings of your FRITZ!Box remain in-
tact.

Restoring Factory Settings to the FRITZ!Box

Without a password for the user interface you have to restore
the factory settings to the FRITZ!Box. This means that all of
your settings will be discarded. Afterwards you will have to re-
configure your Internet connection and all personal network
and network device settings.

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Mode “No login”

Here is how to restore the factory settings to the FRITZ!Box:

1. Disconnect the FRITZ!Box from the power supply.
2. Reconnect to the power supply after about five seconds
and wait until the “Power / DSL” LED lights up.
In the first ten minutes after restarting you can restore
the factory settings to the FRITZ!Box.
3. Open the browser on a computer connected with the
FRITZ!Box by LAN or wireless LAN and enter fritz.box in
the address field.
4. In the “Welcome to your FRITZ!Box” window, click “For-
got your password?” underneath the password query
and follow the instructions on the screen.
The FRITZ!Box is reset to the factory settings and then re-
started. Afterwards you can once again access the
FRITZ!Box user interface.
5. After restarting, reconfigure the FRITZ!Box over the user
interface or load your saved settings to the FRITZ!Box;
see page 41.
This concludes the reset of the FRITZ!Box.

12.5 Mode “No login”

From within the home network you can operate the FRITZ!Box
user interface without enabling password protection. This
means that every user who accesses the interface of your
FRITZ!Box can view and change all information and settings.
In the “No login” mode, your private information is not suffi-
ciently protected from malicious programs or unwelcome
activities. Therefore we urgently advise against using the
FRITZ!Box without password protection!

Protect your FRITZ!Box by defining a password for the

FRITZ!Box user interface. To do this, go to the “System /
FRITZ!Box Users / Login to Home Network” menu and select
one of the password protection methods.

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Mode “No login”

For comprehensive information about logging in to the

FRITZ!Box with a password, see the sections Using FRITZ!Box
Users from page 62 and Using a FRITZ!Box Password from
page 60.

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MyFRITZ!: Accessing the FRITZ!Box from Anywhere

13 MyFRITZ!: Accessing the FRITZ!Box from Anywhere

MyFRITZ! is a web service by AVM, with which you can access your
FRITZ!Box from anywhere in the world over the Internet, just as if you
were at home. This chapter describes what MyFRITZ! does and how to
configure MyFRITZ!.

Why MyFRITZ!?
Using an active Internet connection on any computer, tablet
or smartphone, with MyFRITZ! accessing your FRITZ!Box from
anywhere is safe and simple. The following areas of your
FRITZ!Box are accessible:
• FRITZ!NAS: Photographs, music and documents located
on the storage media connected to the FRITZ!Box are
available anywhere via MyFRITZ!.
With MyFRITZ! and FRITZ!NAS your FRITZ!Box offers a
“personal cloud service” in which all of your data are lo-
cated safely at home. Data transmission is encrypted;
see page 77.
• Call list: With MyFRITZ! you can view the call list on the
FRITZ!Box from anywhere in the world.
• Answering machine: With MyFRITZ! you can listen to the
messages on the answering machine of the FRITZ!Box
from anywhere in the world.
• FRITZ!Box user interface: With MyFRITZ! you can open the
user interface of your FRITZ!Box from anywhere and con-
figure settings.
• Smart home: AVM devices for home automation that are
connected with your FRITZ!Box can be switched on and
off from anywhere with MyFRITZ!. In MyFRITZ! you can al-
so display how much electricity a device connected to a
smart home outlet is using.
Exactly which data are available to you depends on the rights
set in your FRITZ!Box user account; see page 64.

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Configuring MyFRITZ!

13.1 Configuring MyFRITZ!

The MyFRITZ! service can be used only with a MyFRITZ! ac-
count. Register your MyFRITZ! with this FRITZ!Box account.
Once your FRITZ!Box is registered with your MyFRITZ! account,
the FRITZ!Box determines the public IP address each time it is
changed and conveys it to the MyFRITZ!. The FRITZ!Box can be
reached at this IP address in the Internet from anywhere in
the world. When you log in to MyFRITZ! you will be forwarded
to the FRITZ!Box using the IP address.

Creating a MyFRITZ! Account

To set up a MyFRITZ! account, use a computer that fulfills the
following requirements:
• The computer is connected with the Internet.
• You can access your e-mail on this computer.
Set up the MyFRITZ! account in the FRITZ!Box user interface:
1. Open the FRITZ!Box user interface; see page 33.
2. Select “Internet / MyFRITZ!”.
3. Select “Create a new MyFRITZ! account”.
4. Enter your e-mail address.
If you are already configured as a FRITZ!Box user (see
page 62), enter here the e-mail address you use for the
user account.
5. Assign a MyFRITZ! password that’s easy for you to re-
member. Also note the additional password tips in the
section Login with Password: FRITZ!Box Procedures from
page 59.
When a password is defined it is displayed in clear text.
Once it has been saved, every time it is entered it will be
displayed encoded.

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Using MyFRITZ!

6. If you do not have a FRITZ!Box user account yet, you will

be prompted to set one up by assigning a user name and
an additional password.
If you already have a FRITZ!Box user account, follow the
instructions in the FRITZ!Box user interface.
For security reasons access to the FRITZ!Box from the
Internet is possible only for users with a FRITZ!Box user
account.
7. You receive an e-mail from MyFRITZ! containing a regis-
tration link. If possible, open the e-mail on the computer
on which you began setting up the account. Click the
registration link.
8. You are forwarded to the MyFRITZ! web site, where you
are prompted to read the terms of use and activate the
account.
Once the account has been activated successfully, you will
end up back on your FRITZ!Box user interface.
Now the FRITZ!Box is registered with your MyFRITZ! account.
On the MyFRITZ! page of the FRITZ!Box user interface the op-
tions “MyFRITZ! enabled for this FRITZ!Box” and “Internet ac-
cess to the FRITZ!Box via HTTPS enabled” are selected.
Click “Refresh status” if the status of your MyFRITZ! account is
marked with a red icon.

13.2 Using MyFRITZ!

As soon as you have created a MyFRITZ! account and regis-
tered your FRITZ!Box with the account, you can begin using
the MyFRITZ! service.
You can reach your FRITZ!Box from anywhere by opening the
myfritz.net web site in any web browser.
If you use a smartphone or a tablet, the MyFRITZ!App by AVM
offers you simple access to your FRITZ!Box at home.

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Using MyFRITZ!

MyFRITZ! in the Web Browser

1. Open the myfritz.net web site.
2. Log in with your e-mail address and your MyFRITZ! pass-
word.
3. Click the “To My FRITZ!Box” button.
4. To register with your FRITZ!Box, enter the data of your
FRITZ!Box user account.
You will be directed to the MyFRITZ! page of your FRITZ!Box.
Here you have access to the FRITZ!Box contents that are re-
leased for sharing in your FRITZ!Box user account; see
page 64.

MyFRITZ! over a Smartphone or Tablet

With the MyFRITZ!App from AVM you can use the MyFRITZ!
web service on the following devices:
• Android smartphones or Android tablets with Google
Android 2.2 or later
• iPhone (model 3GS or later) or iPod touch (3rd genera-
tion or higher) or iPad with iOS 5.0 or later
The MyFRITZ!App is available in the Google Play Store and the
Apple App Store.
For more information on the apps from AVM, go to
en.avm.de/products/fritzapps.
During configuration, your smartphone or tablet must be con-
nected with the FRITZ!Box over wireless LAN. After setup you
can use the MyFRITZ!App no matter whether you’re at home or
on the go.
1. Load the MyFRITZ!App to your device.
2. Connect your smartphone or tablet with your FRITZ!Box
via wireless LAN.
3. Open the MyFRITZ!App.

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Using MyFRITZ!

4. To register with your FRITZ!Box, enter the data of your

FRITZ!Box user account. These are your e-mail address or
your FRITZ!Box user name plus the corresponding pass-
word.
You will be directed to the MyFRITZ! page of your FRITZ!Box.
Here you have access to the FRITZ!Box contents that are re-
leased for sharing in your FRITZ!Box user account; see
page 64.

MyFRITZ! in the Home Network

MyFRITZ! can also be used over the web browser of any device
in the home network that is connected with the FRITZ!Box.
1. Enter myfritz.box in the address field of your browser.
2. Log in to your FRITZ!Box.
Depending on the login method you set for the home
network, you must enter the FRITZ!Box password, or the
user name and the password of the FRITZ!Box user ac-
count.
You will be directed to the MyFRITZ! page of your FRITZ!Box. In
this case no login to MyFRITZ! is required.
If you logged in with the FRITZ!Box password, you now have
access to all of the contents stored on your FRITZ!Box.
If you logged in using the information for your FRITZ!Box user
account, the MyFRITZ! page will show those contents of your
FRITZ!Box to which you have access rights.

Multiple FRITZ!Boxes
You can register multiple FRITZ!Boxes with one MyFRITZ! ac-
count.
• Every FRITZ!Box is registered with the MyFRITZ! account
over its own user interface.
From the “Internet / MyFRITZ!” menu, select the setting
“Register the FRITZ!Box with an existing MyFRITZ! ac-
count”.
• When you log in to MyFRITZ!, all registered devices will
be displayed.

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Security with MyFRITZ!

13.3 Security with MyFRITZ!

For the following MyFRITZ! activities the HTTPS security proto-
col is used:
• setting up a MyFRITZ! account with myfritz.net
• registration of the FRITZ!Box with the MyFRITZ! account
• accessing the MyFRITZ! page of your FRITZ!Box over
myfritz.net
• accessing the user interface of the FRITZ!Box over
myfritz.net and over the MyFRITZ!App.
The FRITZ!Box generates its own HTTPS certificate. Because
this certificate does not come from a certification authority
preconfigured in common browsers, you have to confirm in
your web browser or in the MyFRITZ!App that the connection
should be established nevertheless. Firefox and Internet Ex-
plorer will remember your confirmation and refrain from
showing any further warnings.
The HTTP protocol is used to update the IP address with the
MyFRITZ! web service each day. The password is never trans-
mitted as clear text.
For further details on the HTTPS and HTTP protocols, see the
section Access from the Internet via HTTPS, FTP and FTPS from
page 90.

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FRITZ!Box as an Internet Router

14 FRITZ!Box as an Internet Router

The FRITZ!Box connects computers in your home network with the
Internet. This chapter explains the possibilities presented by using
the FRITZ!Box as an Internet router and how to take advantage of
them.

14.1 Parental Control: Access Profiles for Internet Use

Using access profiles you can control the use of the Internet
by devices in your network.

Access Profiles

Settings for Internet Use

The following settings for Internet use are defined in an ac-
cess profile:
Setting Description
Online time The online time specifies when and for
how long Internet access is permitted.
Permitted web sites Using filter lists you can specify which
web sites may be accessed.
Internet access through net- You can specify which network appli-
work applications cations are allowed to communicate
over the Internet.

Preconfigured and Own Access Profiles

• In the FRITZ!Box there are four preconfigured access pro-
files.
• You can create and configure many access profiles of
your own.

No Network Device without Access Profile

• Network devices that log in to the home network for the
first time are automatically assigned the preconfigured
“Standard” access profile. As soon as a network device
is registered in the home network you can assign a dif-
ferent access profile.

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Parental Control: Access Profiles for Internet Use

• Network devices that log in to the FRITZ!Box guest net-

work are automatically assigned the “Guest” access pro-
file. This is the only access profile possible in the guest
network.

Preconfigured Access Profiles

In the FRITZ!Box there are four preconfigured access profiles
available for use.
The “Standard” Access Profile
Property Description
Limitations In the factory settings the “Standard”
profile is allowed to do everything. There
are no restrictions to time or activity.
Changeable The “Standard” profile can be changed.
Automatic assignment Network devices that register with the
FRITZ!Box for the first time are automati-
cally assigned the “Standard” profile.
Standard Unknown network devices can only re-
ceive the “Standard” profile. Unknown
network devices are devices that have not
registered with the FRITZ!Box, but should
already have been configured in the
FRITZ!Box and have parental control set-
tings configured.
No budget No shared budget can be configured in
the “Standard” profile.

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Parental Control: Access Profiles for Internet Use

The “Guest” Access Profile

Property Description
Limitations The profile has the following settings con-
figured upon delivery:
• There are not time restrictions.
• HTTPS queries are permitted.
• Surfing and mail are allowed. Web ac-
cess is blocked for all other network
applications.
Changeable The “Guest” profile can be changed.
Automatic assignment Network devices that are connected with
the FRITZ!Box via the guest access receive
the “Guest” profile.
Single access profile This is the only access profile available
for the guest access.
No budget No shared budget can be configured in
the “Standard” profile.

The “Unlimited” Access Profile

Property Description
Limitations This profile allows unrestricted use of the
Internet.
Changeable The “Unrestricted” profile cannot be
changed.

The “Blocked” Access Profile

Property Description
Limitations This profile blocks Internet use.
Changeable The “Blocked” profile cannot be changed.

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Parental Control: Access Profiles for Internet Use

Online Time
The online time is defined as follows:

Setting Description
Period On a timetable you define when the Inter-
net connection may be used.
Online time For each day of the week you define how
long the Internet is allowed to be used.
Shared budget You decide and define whether all net-
work devices that use the same access
profile must share this online time limit.
For the preconfigured “Standard” and
“Guest” access profiles, no budget shar-
ing is permitted.

Example:
For a child you can configure an access profile to be assigned
to all of the child’s network devices. The online time in the ac-
cess profile could look something like this example:

Monday and Wednesday from 2 pm to 9 pm; no more than 3 hours

each day
Tuesday, Thursday and from 6 pm to 9 pm; no more than 3 hours
Friday each day
Saturday and Sunday from 10 am to noon; and from 4 pm to
10 pm; no more than 5 hours each day
Shared budget yes
All devices (computer, game console,
smartphone, etc.) share the online time.

Permitted Web Sites

Access to web sites with inappropriate content can be
blocked using filters. The following filtering options are avail-
able:
• Prevent HTTP queries: You can prevent HTTPS queries.
HTTPS is used, for instance, to open Facebook, Gmail
and online banking.

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Parental Control: Access Profiles for Internet Use

• Permit web sites with a whitelist:

– The whitelist is a filter list that should be used when
access should be limited to just a few web sites.
– Access to web pages entered in the whitelist is per-
mitted.
– When a whitelist is used, only those web sites includ-
ed in the list can be opened, and no others.
• Block web sites with a blacklist:
– The blacklist is a filter list that should be used when
access to most web sites is to be permitted, and the
number of blocked web sites is relatively small.
– Access to web pages entered in the blacklist is
blocked.
– If the blacklist is used, no web site can be opened by
entering its IP address. This is also true for web sites
that are not included in the blacklist.
– For applications that address web sites only directly
via the IP address, for instance virus scanner update
software, the relevant IP addresses can be released
for access by entering them in the exception list of
“Permitted IP addresses”.

Internet Access by Network Applications

You can list network applications for which you would like to
block communication with the Internet. For instance, you can
prohibit file sharing programs or online games from commu-
nicating over the Internet.

Configuring Parental Control

Requirements
The “Internet / Filters” menu is available only if you have set
up the Internet connection in the FRITZ!Box and already es-
tablished an Internet connection.

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Parental Control: Access Profiles for Internet Use

Limitations
The “Internet / Filters” menu is not available if you have con-
figured the FRITZ!Box as IP client. In this case, use the corre-
sponding functions of the router whose Internet connection is
being shared.

Requirements
• Configure the access profiles required for the members
of the home network; see Configuring an Access Profile
on page 83.
• Prepare the filter lists if you would like to use filter lists,
see Editing Filter Lists from page 84.
• If desired, add the list of network applications; see
Adding Network Applications from page 85.

Configuring Parental Control for Network Devices

1. Open the FRITZ!Box user interface; see page 33.
2. Select the “Internet / Filters” menu.
3. Select a network device on the “Parental Control” tab.
4. Click the button.
5. Select the access profile to be applied to the network de-
vice and then click “OK”.

Configuring an Access Profile

Requirements
The “Internet / Filters” menu is available only if you have set
up the Internet connection in the FRITZ!Box and already es-
tablished an Internet connection.

Limitations
The “Internet / Filters” menu is not available if you have con-
figured the FRITZ!Box as IP client. In this case, use the corre-
sponding functions of the router whose Internet connection is
being shared.

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Parental Control: Access Profiles for Internet Use

Configuring an Access Profile

1. Open the FRITZ!Box user interface; see page 33.
2. Select the “Internet / Filters” menu.
3. Select the “Access Profiles” tab.
4. Click .
5. Configure the settings for the access profile in the “New
Access Profile” window. Use the FRITZ!Box Help.

Editing Filter Lists

Requirements
The “Internet / Filters” menu is available only if you have set
up the Internet connection in the FRITZ!Box and already es-
tablished an Internet connection.

Limitations
The “Internet / Filters” menu is not available if you have con-
figured the FRITZ!Box as IP client. In this case, use the corre-
sponding functions of the router whose Internet connection is
being shared.

Editing a Filter List

1. Open the FRITZ!Box user interface; see page 33.
2. Select the “Internet / Filters” menu.
3. Select the “Lists” tab.
4. Click the button.
5. Select the list you would like to edit and then click “Ed-
it”.
6. Edit the list in the window that opens.

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Parental Control: Access Profiles for Internet Use

Adding Network Applications

Requirements
The “Internet / Filters” menu is available only if you have set
up the Internet connection in the FRITZ!Box and already es-
tablished an Internet connection.

Limitations
The “Internet / Filters” menu is not available if you have con-
figured the FRITZ!Box as IP client. In this case, use the corre-
sponding functions of the router whose Internet connection is
being shared.

Adding a Network Application

1. Open the FRITZ!Box user interface; see page 33.
2. Select the “Internet / Filters” menu.
3. Select the “Lists” tab.
4. Click .
5. In the “Network Application” window, enter the network
application you would like to add to the list.

AVM FRITZ!Box Parental Control for Windows Users

In the Windows operating systems (Windows 8, Windows 7
and Windows XP), parental control can be also configured for
each individual Windows user.
You will need the “AVM FRITZ!Box Parental Control” software
if multiple Windows users with different rights in the Internet
are sharing a single computer. The “AVM FRITZ!Box Parental
Control” software detects the various Windows users.

AVM FRITZ!Box Parental Control

• The AVM FRITZ!Box software can be downloaded free of
charge from the AVM web site.
• The AVM FRITZ!Box parental control software must be in-
stalled on every Windows computer on which users are
configured who are to be protected by parental controls.

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Parental Control: Access Profiles for Internet Use

• AVM FRITZ!Box parental control is installed on the com-

puter as a service. The service must be enabled at all
times. If it is not enabled, the FRITZ!Box will not detect
the user accounts. Windows users that are not detected
are treated like user accounts without any parental con-
trols.

Downloading AVM FRITZ!Box Parental Controls from the AVM

Web Sites
1. Open the AVM web site: ftp://ftp.avm.de.
This will take you to AVM’s FTP server.
2. Select “fritz.box”.
3. Select “tools”.
4. Select “kindersicherung”.
5. Select “english”.
6. Click the exe file and save the program on your comput-
er.

Configuring Parental Control for Windows Users

1. Open the FRITZ!Box user interface; see page 33.
2. Select the “Internet / Filters” menu.
3. Select a Windows user on the “Parental Control” tab.
4. Click the button.
5. Select the access profile to be applied to the Windows
user and then click “OK”.

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Port Forwarding: Making Computers Accessible from the Internet

14.2 Port Forwarding: Making Computers Accessible from the

Internet
With default settings in the FRITZ!Box, programs on your com-
puter and LAN cannot be accessed from the Internet. For ap-
plications like online games and file sharing software or serv-
er services like HTTP, FTP, VPN, terminal and remote access
servers, you have to make your computer accessible for other
Internet users.

Port Forwarding
Using port forwarding you allow incoming connections from
the Internet. By releasing certain ports for incoming connec-
tions, you grant controlled access to the computers in your
network to other Internet users.
The following port forwarding methods are possible in the
FRITZ!Box:

PING IPv4:
The FRITZ!Box responds to ping inquiries from
the Internet addressed to the IPv4 address of the
FRITZ!Box.
IPv6:
The FRITZ!Box responds to ping inquiries from
the Internet addressed to the IPv6 address of the
FRITZ!Box. Additionally, you can set up PING6
port forwarding rules for each computer in the
home network since each computer has its own
globally valid IPv6 address.
TCP IPv4:
UDP Within IPv4 networks you can open the FRITZ!Box
firewall for the protocols TCP and UDP when en-
tering the port range. One port can be opened for
exactly one computer.
IPv6:
Within IPv6 networks you can open the FRITZ!Box
firewall for the protocols TCP and UDP when en-
tering the port range. One port can be opened for
each computer in the network.

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Port Forwarding: Making Computers Accessible from the Internet

ESP IPv4:
GRE Within IPv4 networks you can open the firewall
for the two protocols ESP and GRE, which do not
use ports.
Exposed host IPv4:
(Open firewall Within IPv4 networks you can open the firewall
completely) completely for one computer. This computer is
then no longer protected by the FRITZ!Box fire-
wall. If individual ports are already open for other
computers, then data packets for these ports are
not forwarded to the exposed host, but to the
other computer instead.
IPv6:
Within IPv6 networks you can open the firewall
completely for each computer. These computers
are then no longer protected by the FRITZ!Box
firewall.

Configuring Port Forwarding in the FRITZ!Box

• IPv4: Port forwarding for IPv4 is configured in the “Inter-
net / Permit Access” menu, on the “Port Forwarding”
page.
• IPv6: Enable the advanced view. Port forwarding for IPv6
is also configured in the “Internet / Permit Access”
menu, on the “IPv6” page.

Determining the IPv4 Address for Accessing the FRITZ!Box

If you have enabled ports for forwarding in the FRITZ!Box, oth-
er Internet users can access your computers at the IP address
assigned to your FRITZ!Box by the Internet service provider.
This is a public IPv4 address.
Here is how to determine the public IPv4 address of the
FRITZ!Box:
1. Open any Internet page in order to establish an Internet
connection.
2. Open the FRITZ!Box user interface and enable the ad-
vanced view in the user interface.

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Dynamic DNS: Name instead of IP Address

3. The FRITZ!Box’s public IPv4 address is displayed on the

“Overview” page in the “Connections” area.

Can Always Be Reached, Even When the IP Address Changes

Every time the Internet connection is interrupted, the Internet
service provider re-assigns the IP address. The IP address
may change in the process. Therefore it is a good idea to use
MyFRITZ! or dynamic DNS so that the IP address can always
be reached under the same name. For more information
about MyFRITZ!, see the chapter MyFRITZ!: Accessing the
FRITZ!Box from Anywhere on page 72. For more information
about dynamic DNS, see the section Dynamic DNS: Name
instead of IP Address below.

14.3 Dynamic DNS: Name instead of IP Address

Dynamic DNS is an Internet service that makes it possible for
the FRITZ!Box to remain accessible from the Internet at all
times under a fixed name, even though the public IP address
changes.
Dynamic DNS can be used as an alternative to MyFRITZ!. Both
services can be used in parallel.
You must register with a dynamic DNS provider to use this
service. When you register, you agree on the fixed name (do-
main name) at which your FRITZ!Box should be accessible
from the Internet. You also define a user name and password.
Every time the IP address changes, the FRITZ!Box transmits
the new IP address to the dynamic DNS provider in the form of
an update request. Then the domain name is assigned to the
current IP address by the dynamic DNS provider.

Configuring Dynamic DNS in the FRITZ!Box

1. Open the FRITZ!Box user interface; see page 33.
2. Enable the advanced view.
3. Select the “Internet / Permit Access” menu.
4. Select the “Dynamic DNS” page and set up dynamic
DNS. See the Help available in the FRITZ!Box user inter-
face for more information.

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Access from the Internet via HTTPS, FTP and FTPS

14.4 Access from the Internet via HTTPS, FTP and FTPS
Over the Internet it is possible to access the user interface of
the FRITZ!Box. With a laptop, smartphone or tablet PC you can
configure settings in the FRITZ!Box user interface.

Requirements for Access over the Internet

• Access to the user interface: Every user who would like
to access the FRITZ!Box externally from the Internet re-
quires a FRITZ!Box user account which is allowed to
access it from the Internet.
• Access to storage: Every user who would like to access
the storage of the FRITZ!Box externally from the Internet
requires a FRITZ!Box user account with the right to ac-
cess from the Internet access to the contents on the stor-
age media.
• The protocols for the desired access must be enabled in
the FRITZ!Box.

HTTPS, FTP and FTPS

The protocols HTTPS, FTP and FTPS are used for access over
the Internet.
• HTTPS (Hypertext Transfer Protocol Secure)
HTTPS is an Internet protocol for bug-proof communica-
tion between the web server and the browser in the
World Wide Web.
Enable this protocol to allow access to the FRITZ!Box
from the Internet.
• FTP (File Transfer Protocol)
FTP is a network protocol for transmitting files in IP net-
works.
Enable this protocol to allow access by FTP to the
FRITZ!Box storage media from the Internet.

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Prioritization: Right of Way for Internet Access

• FTPS (FTP over SSL)

FTPS is a method for encrypting the FTP protocol.
Enable this protocol to secure transmission over FTP.

Enabling HTTPS, FTP and FTPS in the FRITZ!Box

1. Open the FRITZ!Box user interface; see page 33.
2. Enable the advanced view.
3. Select the “Internet / Permit Access” menu.
4. Select the “FRITZ!Box Services” page and enable the
protocols you need. See also the Help the user interface.

14.5 Prioritization: Right of Way for Internet Access

Prioritization is a function you can use to specify that network
applications and network devices be treated with higher or
lower priority when they access the Internet connection. For
example, you may wish to ensure that applications like Inter-
net telephony, IPTV and video on demand are always treated
with higher priority than other applications. You can also
specify that file sharing applications like eMule and BitTor-
rent always have to wait behind online games.

Categories for Prioritization

There are three categories for prioritization: “Real-time appli-
cations”, “Prioritized applications” and “Background appli-
cations”.
Network applications and network devices are assigned to
the categories using rules.

Real-time Applications
This category is suitable for applications with high demands
on transmission speed and reaction times (for example, Inter-
net telephony, IPTV, video on demand).
• Network applications in this category always have priori-
ty over other applications accessing the Internet at the
same time.

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Prioritization: Right of Way for Internet Access

• When the Internet connection is working at full capacity,

the network packets of the applications of this category
will always be sent first. In this case data from network
applications assigned to other categories will be trans-
mitted later.
• If multiple network applications are assigned to this cat-
egory, then they must share the available capacity.
• Whenever Internet telephony is included in this catego-
ry, this application always has the highest priority, even
over other real-time applications.

Prioritized Applications
This category is suitable for applications that require a fast re-
action time (for example, company access, terminal applica-
tions, games).
• For network applications prioritized in this category,
90% of the FRITZ!Box’s upload bandwidth is available,
as long as no application from the “Real-time applica-
tions” category requires bandwidth. The remaining 10%
of the upload bandwidth is available for applications
that are prioritized in lower categories or not prioritized
at all.
• If multiple network applications are assigned to the “Pri-
oritized applications” category, then they must share
the available capacity.

Background Applications
This category is suitable for applications that do not require
any high transmission speed and which are not time-critical
(for example, peer-to-peer services or automatic updates).
• Network applications assigned to this category are al-
ways treated with the lowest priority when the Internet
connection is working at full capacity. So whenever an
application from a different category or a non-prioritized
application requires the entire bandwidth, all back-
ground applications must wait until bandwidth capacity
becomes available again.

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Prioritization: Right of Way for Internet Access

• If no other network applications are active, then the

background applications receive the entire bandwidth.

Prioritization Method in the FRITZ!Box

The following techniques are used in the FRITZ!Box to send
data packets according to their prioritization:
• Change in the order in which packets are sent to the
Internet (upstream direction)
The order of the packets the FRITZ!Box receives from the
Internet (downstream direction) cannot be changed.
• Discard low-priority packets in order to ensure the trans-
mission of higher-priority packets. This technique is
used whenever more packets are supposed to be sent to
the Internet than the upstream transmission rate of the
Internet connection allows.
• As long as no packets are being sent from higher-priority
applications, the full transmission rate of the Internet
connection is available for low-priority packets.

Configuring Prioritization in the FRITZ!Box

1. Open the FRITZ!Box user interface; see page 33.
2. Enable the advanced view.
3. Configure prioritization in the “Internet / Filters / Prioriti-
zation” menu.

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VPN: Remote Access to the Home Network

14.6 VPN: Remote Access to the Home Network

Via a VPN (Virtual Private Network) a secure remote access to
the network of the FRITZ!Box can be established.

VPN in the FRITZ!Box

IPSec VPN in the FRITZ!Box is based on the IPSec

standard.
Computer—LAN Computer—LAN linkup: VPN connections
can be configured for individual remote
computers.
LAN—LAN LAN—LAN linkup: VPN connections can be
configured for remote networks.
Eight simultaneous FRITZ!Box supports a maximum of eight
connections simultaneous VPN connections.
Configuration software The configuration files for the VPN connec-
tions are created using a separate program.
The program is provided free of charge and
can be downloaded from the AVM web site.
FRITZ!Box user For FRITZ!Box users who have the right to
access the FRITZ!Box via VPN, no further
settings must be configured. All required
VPN settings are included in the user
account.
VPN client A free VPN client for individual computers
can also be downloaded from the AVM web
site.

The AVM web site offers a Service Portal which presents com-
prehensive information on VPN in general and in connection
with the FRITZ!Box. Visit this portal to obtain more detailed in-
formation.
en.avm.de/service/vpn/overview

Configuring VPN in the FRITZ!Box

1. Open the FRITZ!Box user interface; see page 33.
2. Enable the advanced view.
3. Select the “Internet / Permit Access” menu.

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VPN: Remote Access to the Home Network

4. Select the “VPN” page.

See also the Help available in the FRITZ!Box user interface for
assistance in configuring VPN.

Supplementary Software for VPN

All of the information required for a VPN is saved in a configu-
ration file. The terminals involved in any VPN must receive
this file.
Individual computers that are networked over a VPN require a
VPN client.
• The “Configure FRITZ!Box VPN Connection” Wizard
AVM provides the “Configure FRITZ!Box VPN Connection”
software for creating configuration files. This program is
a Wizard that takes you step by step through the VPN
configuration. All of the necessary VPN settings, like the
encryption method and access rules, are set automati-
cally. The resulting configuration files must be imported
to the terminals of the VPN tunnel. At the terminal with
the FRITZ!Box the configuration file is then imported to
the FRITZ!Box. The VPN parameters in these files can be
adjusted manually to connect to products by other man-
ufacturers.
• The “FRITZ!VPN” VPN client
AVM offers the “FRITZ!VPN” software as a VPN client.
Both the Wizard and the client can be downloaded free of
charge from the VPN Service Portal on the AVM web site:
en.avm.de/service/vpn/overview

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Freely Selectable DNS Servers

14.7 Freely Selectable DNS Servers

DNS servers are preset in the FRITZ!Box for IPv4 and IPv6.
These are the DNS servers assigned by the Internet service
provider.
For both IPv4 and IPv6, the preset DNS server can be replaced
by a free DNS server. Free DNS servers include, for instance,
OpenDNS and Google DNS.
Here is how to change the DNS server entry:
The “DNSv6” page is displayed only if you enabled IPv6 sup-
port for the FRITZ!Box on the “IPv6” page.
1. Open the FRITZ!Box user interface; see page 33.
2. Enable the advanced view.
3. In the “Internet / Account Information” menu, select the
“DNS Server” page.
4. Change the settings for the DNS servers.

14.8 DNSSEC: Security for DNS Queries

DNSSEC is short for Domain Name System Security Exten-
sions. As the name says, this is an extension of DNS, the do-
main name system.
DNSSEC ensures that both the DNS server and the informa-
tion returned by the DNS server are authentic, or genuine.

Security with DNSSEC

When a home user surfs the web, she or he sends queries to
the Internet by entering URLs in the address line of the brows-
er. A URL is the name of a web site that is easy to remember,
for instance en.avm.de. Every query is sent to the DNS server
first. The DNS server resolves the URL into the corresponding
IP address. There is one unambiguous IP address for every
URL.

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IPv6: The New Internet Protocol

The home user relies on the authenticity of the IP address re-

turned by the DNS server. Authentic means that the response
is the IP address of the desired web site, and not a faked IP
address that leads to a fake web site. DNSSEC can ensure that
the returned addresses are authentic.

Support with the FRITZ!Box

The FRITZ!Box supports DNSSEC queries over UDP.
The FRITZ!Box has a DNS proxy. The computers in the home
network use the FRITZ!Box as a DNS server. The FRITZ!Box for-
wards DNSSEC queries from the home network to the Inter-
net. The FRITZ!Box forwards DNSSEC responses from the
Internet to the home network. The DNSSEC information must
be validated on the computer in the home network. For this
DNSSEC must be supported in the operating system.

14.9 IPv6: The New Internet Protocol

IPv6 stands for Internet protocol version 6 and is the succes-
sor to IPv4.
The FRITZ!Box supports the new IPv6 web protocol and can
establish IPv6 connections:
• IPv6 support can be switched on in the FRITZ!Box user
interface.
• For simultaneous use of IPv6 and IPv4, the FRITZ!Box
supports dual-stack and dual-stack lite. This means that
the FRITZ!Box can communicate with both IPv4 and IPv6
domains in the Internet.
• The FRITZ!Box supports native IPv6 and IPv6 with a tun-
nel protocol. Native IPv6 means that your Internet ser-
vice provider supports IPv6 directly on your line.

IPv6-Capable Services in the Home Network

• FRITZ!NAS access via SMB or FTP/FTPS
• Access to the user interface with http or https over IPv6

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IPv6: The New Internet Protocol

• The DNS resolver of the FRITZ!Box supports queries for

IPv6 addresses (AAAA records) and can query the up-
stream DNS resolver of the Internet service provider over
IPv6.
• The globally valid prefix is distributed via router adver-
tisement.
• For guest access to the wireless LAN, the home network
and wireless guests are separated by IPv6 subnetworks.
• UPnP, UPnP AV media server
• Automatic provisioning (TR-064)

IPv6-Capable Services in the Internet

• FRITZ!NAS access via FTPS
• Completely closed firewall to protect against unwanted
data from the Internet (Stateful Inspection Firewall)
• Voice over IPv6
• Automatic provisioning (TR-069)
• Time synchronization over NTP (Network Time Protocol)
• Remote access via https
• Dynamic DNS via dyndns.org and namemaster.de

Configuring IPv6 in the FRITZ!Box

1. Open the FRITZ!Box user interface; see page 33.
2. Enable the advanced view.
3. Select the “Internet / Account Information” menu.
4. Select the “IPv6” page and set up IPv6 in the FRITZ!Box.
See the Help available in the FRITZ!Box user interface for
more information.

Configuring IPv6 on the Computer

You can establish connections in the IPv6 range of the Inter-
net only if IPv6 is installed and enabled on the computers in
your home network.

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Mobile Network: Replacing Faulty DSL

• IPv6 is already installed and enabled in the Windows 7

and Windows Vista operating systems.
• IPv6 is not installed and enabled in standard
Windows XP. You must install and enable IPv6 in order to
use it. The IPv6 installation requires Service Pack 2 for
Windows XP.
• IPv6 has been available in the Mac OS X operating sys-
tems since Mac OS 10.

14.10 Mobile Network: Replacing Faulty DSL

Internet access over the mobile telephone network can be set
up so that the mobile telephone connection is established
automatically whenever the DSL connection fails. This guar-
antees Internet access even when the DSL connection is fails.
A USB modem for mobile Internet access (UMTS/HSPA) and a
SIM card from a mobile communications provider are re-
quired for this. The FRITZ!Box supports UMTS/HSPA modems
from various manufacturers.
Here is how to set up the mobile telephone connection as a
substitute upon DSL failure:
1. Insert the USB modem in the USB port on the FRITZ!Box.
2. Open the FRITZ!Box user interface; see page 33.
In the “Internet” menu, the sub-menu “Mobile Commu-
nications” is displayed.

The “Mobile Communications” menu is not available

until the UMTS/HSPA modem has been connected to the
USB port of the FRITZ!Box.

3. Select the setting “Automatically enable the mobile con-

nection when the DSL connection is disrupted”.
4. Configure the settings for your Internet connection over
the mobile communications network. In the Help of the
FRITZ!Box user interface you can find detailed in-
structions.
Access to the Internet is now guaranteed, even when the DSL
connection fails.

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LISP: FRITZ!Box as a LISP Router

As soon as the DSL connection is stable and available for at

least 30 minutes, the connection will be switched back to
DSL.

14.11 LISP: FRITZ!Box as a LISP Router

LISP is a routing architecture which separates information
about location and identity. There are two IP addresses: one
for the location and one for the identity.
The FRITZ!Box can be configured as a LISP router.
• This chapter address system administrators.
• It presents a short introduction to LISP.
• You receive an overview about the possibilities for using
LISP.
• This chapter includes instructions on how to configure
the FRITZ!Box as a LISP router.

Definition and Components

LISP: Definition

LISP: Locator/Identifier Separation Protocol

IP protocol LISP is a protocol for the transmission of IP pack-
ets.
IP address pair LISP uses IP address pairs:
• One IP address for identification, which is
called the EID (Endpoint Identifier). The EID
can be the IP address of a host or an entire IP
subnet.
• One IP address for the location, known as the
RLOC (Routing Locator). The RLOC is the IP ad-
dress of the LISP router.
Tunnel protocol LISP is a tunnel protocol.
A LISP packet consists of an internal IP packet
and an additional external header. The header of
the internal packet contains the EID; the external
header contains the RLOC.

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LISP: FRITZ!Box as a LISP Router

Properties of RLOC and EID

RLOC • specifies the location where the addressed network

(network segment or network device) is located
• is assigned by the Internet service provider
• is a public IP address
• is contained in the external header of the LISP packet
• can be an IPv4 address
• can be an IPv6 address
EID • identifies a network (network segment or network de-
vice)
• is assigned by the LISP provider
• is contained in the internal header of the LISP packet
• can be an IPv4 address
• can be an IPv6 address
• can be a public IP address
• can be a private, non-public IP address

Components of a LISP System

Mapping system The mapping system is responsible for allocating

the EIDs to the RLOCs.
ETR (Egress Tun- The ETR accepts IP packets whose destination IP
nel Router) address contained in the external header is the
ETR’s own RLOC. ETR unpacks the LISP packets.
ITR (Ingress Tun- The ITR accepts IP packets from members of the
nel Router) local IP network (EID network) and packs them
into LISP packets. The external header of the LISP
packet contains the RLOC of the destination net-
work (remote EID network) as the destination ad-
dress.

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LISP: FRITZ!Box as a LISP Router

PETR (Proxy ETR) A PETR (Proxy ETR) is required for communication

between LISP sites and non-LISP sites. On the
LISP site it works like a LISP router; on the non-
LISP site it works like a native IP router.
PITR (PROXY ITR) A PITR (Proxy ETR) is required for communication
between LISP sites and non-LISP sites. On the
LISP site it works like a LISP router; on the non-
LISP site it works like a native IP router.
xTR xTR is what we call a component that is both ETR
and ITR. xTR is also known as a tunnel endpoint
or encapsulation endpoint.

Possible Uses
• LISP is useful if technical or organization reasons make
it preferable to keep the same IP addresses, even when
you switch Internet service providers.
Mobility example: When you change locations, devices
do not lose their identity (host devices, VM).
• LISP is suitable for communication between IPv4 and
IPv6 networks.
• Transport of address families: IPv4 via IPv4, IPv4 via
IPv6, IPv6 via IPv6, IPv6 via IPv4
Example: The encapsulation of IPv6 packets in IPv4
headers allows IPv6 web sites to be connected over
IPv4.

Configuring FRITZ!Box as a LISP Router

FRITZ!Box as a LISP Router

• The FRITZ!Box can be configured as a LISP router.
• As a LISP router is the FRITZ!Box is an xTR (ETR and ITR).

Preparations
You need a LISP provider.
 Register with a LISP provider.
All of the information you need to configure the FRITZ!Box as a
LISP router is supplied by the LISP provider.

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LISP: FRITZ!Box as a LISP Router

Configuring a LISP Router

1. Open the FRITZ!Box user interface; see page 33.
2. Enable the advanced view.
3. Select the “Internet / Account Information” menu.
4. Select the “LISP” tab.
5. Enable the setting “LISP support enabled”.
6. Enter in the fields the information you received from the
LISP provider.

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FRITZ!Box as a WLAN Access Point

15 FRITZ!Box as a WLAN Access Point

The FRITZ!Box is a wireless access point for wireless devices like note-
books, tablets or smartphones. The FRITZ!Box can establish wireless
LAN connections compliant with the fast Wireless N standard. The
FRITZ!Box is preconfigured with an encryption method from today’s
safest method WPA2. This encryption method is supported by most of
the latest wireless devices. The FRITZ!Box supports wireless LAN con-
venience functions like night service and WPS Quick Connection.

15.1 Switching the Wireless Radio Network On and Off by Schedule

You can switch the wireless radio network of the FRITZ!Box
automatically according to a schedule. It reduces the power
consumption of the FRITZ!Box by completely turning off the
WLAN module. The FRITZ!Box schedule also affects any other
FRITZ!Box products connected in the network (the
FRITZ!WLAN Repeater, for instance): the wireless transmis-
sion of these devices is also switched on and off in the
FRITZ!Box settings.
1. Open the FRITZ!Box user interface; see page 33.
2. Open the “WLAN / Schedule” menu.
3. Enable the schedule for the wireless radio network.
4. Configure the settings for the schedule:
– With the options “Switch WLAN off daily” and
“Switch wireless LAN off according to schedule” you
define the intervals for switching.
– You can also select the option “The radio network
cannot be switched off until no more wireless LAN
devices are active”.
5. Click “Apply” to save your settings.
Now the schedule of the FRITZ!Box is enabled and configured.

In the Help of the FRITZ!Box user interface you can find

detailed instructions.

FRITZ!Box 7272 104

Extending a Wireless Radio Network

Switching Wireless LAN On and Off

You can switch the wireless radio network of the FRITZ!Box on
and off at any time, even when the device is hibernating.
• Press the “WLAN” button on the FRITZ!Box briefly
or
• Switch on the wireless LAN radio network using a con-
nected telephone
wireless LAN on r96s1s
wireless LAN off r96s0s

15.2 Extending a Wireless Radio Network

The range of a wireless radio network is not fixed. It depends
on
• the wireless devices you are using for your wireless LAN
connections
• interference in the vicinity of your wireless radio network
• the structural conditions where you operate the wireless
radio network
• the number of wireless devices in the vicinity of your
FRITZ!Box that work in the same frequency range
You can extend the range of your wireless radio network with
a wireless LAN repeater.
Or you can set up a second FRITZ!Box as a wireless LAN re-
peater.

Extending a Wireless Radio Network with a Wireless LAN

Repeater
You can extend your wireless radio network with a wireless
LAN repeater. In combination with the FRITZ!Box the AVM
FRITZ!WLAN Repeater is especially suitable. All models of the
FRITZ!WLAN Repeater series can be integrated into your wire-
less radio network and your home network by WPS Quick Con-
nection. Find out more in the Internet at:
en.avm.de/products/fritzwlan

FRITZ!Box 7272 105

Wireless LAN—Getting Technical

Using an Existing FRITZ!Box as a Repeater

You can extend the wireless LAN radio network of your
FRITZ!Box with an additional FRITZ!Box you already have. To
extend your wireless LAN, configure the repeater function in
this device.
You can configure a FRITZ!Box as a repeater by working
through the following steps:
1. Open the FRITZ!Box user interface; see page 33.
2. Enable the advanced view.
3. Select the “WLAN / Repeater” menu and follow the in-
structions displayed on the screen.
In the Help of the FRITZ!Box user interface you can find de-
tailed instructions.

15.3 Wireless LAN—Getting Technical

A wireless LAN is based on standards defined by the Institute
of Electrical and Electronic Engineers (IEEE). These standards
describe, for instance, the transmission speeds, encryption
methods and frequencies used in a wireless LAN network.

Data Throughput
The FRITZ!Box supports your choice of the standards
IEEE 802.11b, IEEE 802.11g and IEEE 802.11n. Wireless de-
vices based on one or more of the standards listed can be
used for wireless LAN connections with the FRITZ!Box.

Standard Frequency Band Gross Throughput up to Net Throughput up to

802.11b 2.4 GHz 11 Mbit/s 5 Mbit/s
802.11g 2.4 GHz 54 Mbit/s 25 Mbit/s
802.11n 2.4 GHz 450 Mbit/s 150 Mbit/s

FRITZ!Box 7272 106

Wireless LAN—Getting Technical

IEEE 802.11b
With a maximum throughput rate of 11 Mbit/s, this is the old-
est wireless standard. Older wireless devices of the first gen-
eration can communicate with the FRITZ!Box using 802.11b.
However, if the wireless device supports newer standards
such as 802.11g, the latest standard should be used.

IEEE 802.11g
In this wireless LAN standard data are transmitted in the 2.4-
GHz range at a maximum gross throughput of 54 Mbit/s. This
standard is compatible with a wide range of wireless devices.

IEEE 802.11n
This standard allows for high throughput rates and ranges.
The FRITZ!Box supports 802.11n in the 2.4-GHz frequency
band. Modulation processes and antenna techniques like
MIMO (Multiple Input, Multiple Output) use the frequency
band more effectively than the older standards.

The use of the 802.11n standard—and thus the availability

of higher throughput rates—is possible only if the wireless
LAN connection is secured using the WPA2 security mecha-
nism (AES-CCMP).

Setting the Right Standard in the FRITZ!Box

The throughput rate that can be achieved in your wireless ra-
dio network depends on the wireless standards used by the
integrated wireless devices. These wireless standards must
also be set in the FRITZ!Box. Proceed as follows to check
which wireless LAN standards are set and change them if
needed:
1. Open the FRITZ!Box user interface; see page 33.
2. Enable the advanced view.
3. Open the “WLAN / Radio Channel” menu and select “Ad-
just radio channel settings” to make the desired chang-
es.

FRITZ!Box 7272 107

Wireless LAN—Getting Technical

Make a note of which standards the wireless devices in your

network are compatible with and then adjust the FRITZ!Box
settings according to the following information:

11n, 11g
In your radio network there are wireless LAN devices that are
compatible with one or both of the following standards:
• 802.11n
• 802.11g
In this case set the wireless LAN standard for the 2.4-GHz fre-
quency band to: 802.11n+g.

11g, 11b
In your radio network there are wireless LAN devices that are
compatible with one or both of the following standards:
• 802.11g
• 802.11b
In this case set the wireless LAN standard for the 2.4-GHz fre-
quency band to: 802.11b+g.

11n, 11g, 11b

In your radio network there are wireless LAN devices that are
compatible with one or all of the following standards:
• 802.11n
• 802.11g
• 802.11b
In this case set the wireless LAN standard for the 2.4-GHz fre-
quency band to: 802.11n+b+g.
An unused frequency band can be disabled in the FRITZ!Box
in order to reduce energy consumption without losing wire-
less LAN connections.

FRITZ!Box 7272 108

Wireless LAN—Getting Technical

The Standard for Security

IEEE 802.11i
The WPA2 security mechanism is defined in the IEEE 802.11i
standard. WPA2 is an extension of the familiar security mech-
anism WPA (Wi-Fi Protected Access).
The main feature of the extension of WPA to WPA2 is the AES-
CCMP encryption process.
Mechanism Encryption
WPA TKIP (Temporary Key Integrity Protocol)
WPA2 TKIP
AES-CCMP
based on the extremely secure AES (Advanced
Encryption Standard) procedure. CCMP
(Counter Mode with CBC-MAC Protocol) de-
fines how the AES procedure is applied to
wireless LAN packets.

FRITZ!Box supports the AES encryption procedure as part of

the WPA2 mechanism, and the TKIP encryption procedure as
part of the WPA mechanism. This means that the FRITZ!Box
can be used in combination with any wireless devices that al-
so support WPA2 with AES or WPA with TKIP.

Frequency Ranges
Wireless LAN uses the frequency ranges at 2.4 GHz and 5 GHz
for transmission.
With the FRITZ!Box 7272 you can establish wireless LAN con-
nections in the 2.4-GHz range.

2.4-GHz Frequency Band

In the 2.4-GHz frequency band wireless LAN works in the
same range as Bluetooth, microwave devices and various
other devices like radio-controlled toys, garage-door openers
and video bridges. This means that interference may occur
within wireless networks operated in the vicinity of such de-
vices. Generally this has adverse effects on the transmission
rate, including aborted connections.

FRITZ!Box 7272 109

Wireless LAN—Getting Technical

In the 2.4-GHz frequency range the European regulation au-

thorities have designated 13 channels for wireless LAN.
A channel can have a bandwidth of 20 MHz (throughput of up
to 216 Mbit/s) or 40 MHz (throughput of up to 450 Mbit/s).
Channels located directly next to each other in the 2.4-GHz
band may overlap and result in mutual interference. For in-
stance, if several wireless networks are operated close to
each other in the 2.4-GHz frequency range with a bandwidth
of 20 MHz, a distance of at least five channels should be left
empty between each two channels used. This means that if
channel 1 is selected for one wireless network, the
channels 6 through 13 can be selected for a second wireless
network. This maintains the minimum distance between
channels.
Should interference in a wireless network persist, the first
step should be to select a different channel.

Wireless Auto Channel

With the wireless auto channel function, the FRITZ!Box auto-
matically searches for the channel subject to the least inter-
ference. This process takes into consideration interference
from radio networks in the vicinity (wireless access points)
and potential sources of interference (for instance video
bridges, baby monitors, microwave ovens). Should problems
with interference persist despite this function, try to identify
the source of interference and switch it off manually.
Allocation of the Wireless LAN Channels in the 2.4-GHz Range
Channel Frequency (GHz) Channel Frequency (GHz)
1 2.412 8 2.447
2 2.417 9 2.452
3 2.422 10 2.457
4 2.427 11 2.462
5 2.432 12 2.467
6 2.437 13 2.472
7 2.442

FRITZ!Box 7272 110

FRITZ!Box as a Telephone System

16 FRITZ!Box as a Telephone System

This chapter describes how to use the FRITZ!Box as a telephone sys-
tem.

16.1 Telephone Book

How Can I Use the Telephone Book?

• Quick-dial: With quick-dial numbers you assign in the
telephone book entries you can make calls on all tele-
phones.
• FRITZ!Fon: The telephone book is available in the menu
of your FRITZ!Fon cordless telephones. You can set up a
separate telephone book for each FRITZ!Fon.
• Click to Dial: With Click to Dial you can place calls by just
clicking telephone book entries with the mouse.

Creating a New Telephone Book Entry

1. Open the FRITZ!Box user interface; see page 33.
2. Select “Telephony / Telephone Book”.
3. Click “New Entry”.
4. Enter the information on the contact.
In the first telephone book you can also enter a
quick-dial number.
In the Help of the FRITZ!Box user interface you can
find detailed instructions.
5. Save with “OK”.

Creating a New Telephone Book for FRITZ!Fon

1. Open the FRITZ!Box user interface; see page 33.
2. Select “Telephony / Telephone Book”.
3. Click the “New Telephone Book” link.
4. Select “Create as new”.

FRITZ!Box 7272 111

Telephone Book

5. Under “Telephone Assignment”, select all FRITZ!Fon

cordless telephones on which you would like to use the
telephone book.
6. Save with “OK”.
The telephone book is available in the menu of the FRITZ!Fon
cordless telephones.

Configuring Online Telephone Books (e.g. Google

Contacts)
1. Open the FRITZ!Box user interface; see page 33.
2. Select “Telephony / Telephone Book”.
3. Click the “New Telephone Book” link.
4. Select “Use the telephone book of an e-mail account”.
5. Select a provider and enter the e-mail address and pass-
word.
6. Under “Telephone Assignment”, select all FRITZ!Fon
cordless telephones on which you would like to use the
telephone book.
7. Save with “OK”.
8. For Google contacts you can also select contact groups.
In the Help of the FRITZ!Box user interface you can
find detailed instructions.
The telephone book is available in the menu of the FRITZ!Fon
cordless telephones.

Synchronizing Online Contacts

The FRITZ!Box automatically synchronizes the telephone
book in the FRITZ!Box with the online telephone book every
24 hours.
You can also synchronize the telephone books at any time
with the click of a button.
In the Help of the FRITZ!Box user interface you can find de-
tailed instructions.

FRITZ!Box 7272 112

Call List

Configuring Click to Dial

1. Open the FRITZ!Box user interface; see page 33.
2. Select “Telephony / Telephone Book / Click to Dial”.
3. Enable click to dial and select a telephone.
4. Save with “OK”.
You can use click to dial.
In the Help of the FRITZ!Box user interface you can find de-
tailed instructions.

16.2 Call List

The call list of the FRITZ!Box contains your telephone calls
and calls you missed (missed calls).
In the FRITZ!Box user interface the call list is found in the “Te-
lephony” menu.
New telephone numbers can be saved to the telephone book
of the FRITZ!Box with a mouse click in the call list.
You can save the call list as a CSV file on your computer. The
CSV file can then be opened and edited in spreadsheet soft-
ware.

FRITZ!App Ticker Brings the Call List to the Smartphone

FRITZ!App Ticker brings the call list from the FRITZ!Box to your
Android smartphone. The widget keeps you up to date about
all missed calls, no matter where you are.
FRITZ!App Ticker can be installed on smartphones and tablets
with Google Android 2.1 or higher. For more information, read
en.avm.de/products/fritzapps.

FRITZ!Box 7272 113

Answering Machine

16.3 Answering Machine

You can use the FRITZ!Box as an answering machine without
connecting any additional devices.

Features
• If desired you can receive any new messages automati-
cally by e-mail.
• If you have more than one telephone number, you can
configure up to five different answering machines.
• Schedule: Specify when the answering machine is on
and off on the individual days of the week.
• Remote playback: Check the answering machine from on
the go.

Configuring an Answering Machine

1. Open the FRITZ!Box user interface; see page 33.
2. Select “Telephony / Answering Machine”.
3. Click the “Settings” button to configure the first answer-
ing machine.
To configure a new answering machine, click the “Other
answering machine” link.
In the Help of the FRITZ!Box user interface you can find de-
tailed instructions.

FRITZ!Box 7272 114

Answering Machine

Operating an Answering Machine on the Telephone

The answering machine can be operated using a voice menu
on the telephone.
1. Press the following keys on the telephone:

Answering Machine Keys

Answering machine 1 ss600
Answering machine 2 ss601
Answering machine 3 ss602
Answering machine 4 ss603
Answering machine 5 ss604

2. Pick up the handset.

3. Follow the voice menu.
Or you can press a key right away; see the section Voice
Menu on page 116.

Operating the Answering Machine on FRITZ!Fon

You can operate the answering machine in the menu of your
FRITZ!Fon cordless telephones. For comprehensive instruc-
tions, see the current FRITZ!Fon manual on
en.avm.de/service/manuals/fritzbox.

Picking Up a Call from the Answering Machine

If the answering machine has picked up a call and the caller
has not hung up yet, you can pick up the call on the tele-
phone:
1. Press the keys s09 on the telephone.
2. Pick up the handset.
The call will be picked up.

FRITZ!Box 7272 115

Answering Machine

Voice Menu
Main menu
1 Play back messages
If no messages are available, you will hear two short audio sig-
nals and return to the main menu.
1 Play back messages
3 Call back the caller of the message
5 Delete message
7 To previous message
9 To next message
0 Listen to “Play back messages” menu again
r Back to main menu

2 Delete all messages

3 Switch answering machine on/off

4 Record greetings
1 Record greeting message
2 Record announcement
3 Record closing announcement
Record and select
1 Listen to all greetings/announcements of the select-
ed type > Select the desired recording by pressing 2
5 Delete greeting/announcement
8 Record greeting/announcement > End recording by
pressing 1
0 Listen to “Record and select” menu again
r Back to main menu
0 Listen to “Record greetings” menu again
r Back to main menu

5 Switch recording and announcement mode on/off

0 Listen to main menu again

FRITZ!Box 7272 116

Fax Function

16.4 Fax Function

With the FRITZ!Box you can receive faxes without a fax machine. The
FRITZ!Box can be configured to forward received faxes by e-mail.

Configuring the Fax Function

1. Open the FRITZ!Box user interface; see page 33.
2. Select “Telephony / Telephony Devices”.
3. Click “Configure New Device”.
4. Under “Integrated in the FRITZ!Box”, select the “Fax
function” option and confirm by clicking “Next”.
5. Enter the fax ID in the following format:
+49 30 12345 (country code, area code without 0, your
fax number)
6. Define whether the FRITZ!Box forwards incoming faxes
by e-mail or saves them.
You can also enter multiple e-mail addresses. Use a
comma to separate the individual addresses.
7. Click “Next”.
8. Select your fax number. Please note:
The fax function accepts all calls to the selected number,
including telephone calls.
If you would like to take telephone calls at this number,
too, you can set up automatic fax detection.
9. Click “Next” and “Apply”.
The fax function is configured.

Configuring Automatic Fax Detection

Here is how automatic fax detection works:
The answering machine checks each incoming call to see
whether it is a telephone call or a fax. Callers can leave a mes-
sage, and faxes are forwarded to the fax function.
Here is how to enable automatic fax detection:

FRITZ!Box 7272 117

Call Diversion

1. Open the FRITZ!Box user interface; see page 33.

2. Set up the fax function; see page 117.
3. Select “Telephony / Telephony Devices”.
4. Click the “Edit” button to open the settings of the fax
function:

5. Click the “Help” button.

The Help on the fax function contains instructions on
how to set up automatic fax detection.

16.5 Call Diversion

You can configure call diversion for incoming calls in the
FRITZ!Box.
Call diversion can divert all or only certain calls to any speci-
fied destination number. Examples of call diversion settings:
• All calls are diverted to an external telephone number.
• All calls that arrive for a certain telephone are diverted to
your mobile telephone.
• Calls from a certain person in the telephone book will be
diverted to your mobile telephone.
• Anonymous calls in which the caller does not transmit a
telephone number will be diverted to an answering ma-
chine.

Configure Call Diversion

1. Open the FRITZ!Box user interface; see page 33.
2. Select the “Telephony / Call Handling / Call Diversion”
menu.
3. Click “New Call Diversion”.

FRITZ!Box 7272 118

Dialing Rules for Outgoing Calls

4. Define which calls should be diverted.

In the Help of the FRITZ!Box user interface you can
find detailed instructions.
5. Define the destination and the type of call diversion.
6. Click “OK” to save the settings.

16.6 Dialing Rules for Outgoing Calls

If you have multiple telephone numbers, you can configure
dialing rules.
A dialing rule determines which telephone number the
FRITZ!Box uses for outgoing calls in a certain number range,
for instance to the mobile network or abroad.
Example: You have a telephone number with which you can
save on calls to foreign numbers. Then configure a dialing
rule so that calls to foreign countries will be conducted with
this telephone number.

Configuring Dialing Rules

1. Open the FRITZ!Box user interface; see page 33.
2. Select “Telephony / Call Handling / Dialing Rules”.
3. Click the “New Dialing Rule” button.
4. Define the range of telephone numbers or the telephone
number to which the dialing rule should apply.
5. Under “Connect via”, select a telephone number or con-
nection type (Internet, landline).
6. Click “OK” to save the settings.

FRITZ!Box 7272 119

Blocking Telephone Numbers and Callers

16.7 Blocking Telephone Numbers and Callers

In the FRITZ!Box you can block telephone numbers for outgo-
ing and for incoming calls.

How Does a Call Block Work?

You can configure various kinds of call blocks:

Call Block for Function

Outgoing calls The blocked telephone number can no
longer be called from the FRITZ!Box.
Ranges of telephone numbers, for in-
stance, mobile networks, can also be
blocked.
Incoming calls The FRITZ!Box will not accept calls from
the blocked telephone number.
However, the call block only works if the
caller allows transmission of her or his
telephone number.
Anonymous callers The FRITZ!Box will not accept any calls
from callers who suppress their tele-
phone number.

Configuring a Call Block

1. Open the FRITZ!Box user interface; see page 33.
2. Select “Telephony / Call Handling / Call Blocks”.
3. Click the “New Blocking Rule” button.
4. Select whether the call block is to apply to incoming or
outgoing calls.
5. Enter a range of telephone numbers or a telephone num-
ber.
6. Click “OK” to save the settings.

FRITZ!Box 7272 120

Do Not Disturb

16.8 Do Not Disturb

Do Not Disturb keeps a telephone from ringing at specified
times. Calls you miss then appear in the FRITZ!Box call list.

Configuring Do Not Disturb

1. Open the FRITZ!Box user interface; see page 33.
2. Select “Telephony / Telephony Devices”.
3. Click the “Edit” button to open the settings of a tele-
phone:

4. Switch to the “Do Not Disturb” tab and configure the Do

Not Disturb settings.
5. Click “OK” to save the settings.

16.9 Alarm
When you configure an alarm, your telephone rings at the
specified time.

Configuring the Alarm

1. Open the FRITZ!Box user interface; see page 33.
2. Select “Telephony / Alarm”.
3. Enable the alarm and enter a time.
4. Select which telephone should ring at the specified
time.
5. Define here whether the alarm should be repeated.
6. Click “Apply” to save the settings.
The alarm is configured and enabled.

FRITZ!Box 7272 121

Baby Monitor

16.10 Baby Monitor

The following telephones can be configured as a baby moni-
tor:
• FRITZ!Fon cordless telephones
• Telephones connected to the “FON 1” or “FON 2” on the
FRITZ!Box.
When a telephone is configured as a baby monitor, it calls a
previously specified telephone number automatically when-
ever the volume in the room reaches a defined level.

Configuring a FRITZ!Fon Cordless Telephone as a Baby

Monitor
1. Press the menu key on your FRITZ!Fon.
2. Select “Suppl. services” and then press “OK”.
3. Select “Baby monitor” and then press “OK”.
4. Select “Destination no.” and then press “OK”.
5. Enter an external telephone number, an internal tele-
phone number or ss9 for an internal broadcast call.
The internal numbers of the telephones you have con-
nected are listed in telephone book of the FRITZ!Box
user interface.
6. Press “OK”.
7. Select “Activation” and “OK”.
8. Set the sensitivity.
The baby monitor is enabled. The display of your
FRITZ!Fon shows the text “Baby monitor enabled”.
To disable the baby monitor, exit the “Baby Monitor Enabled”
menu.

FRITZ!Box 7272 122

Baby Monitor

Configuring a Telephone at the FON Port as a Baby

Monitor
Here is how to configure a telephone at the “FON 1” or
“FON 2” port:
1. Press the following keys on the telephone:

This Is Where the Baby Keys

Monitor Should Call
Another telephone or mobile s41s<telephone num-
number ber>r
Internal telephone number, s41s<internal telephone
see page 124 number without **>r
All other telephones connect- s41s9r
ed to the FRITZ!Box (group
call)

2. The baby monitor is enabled. Place the handset near the

child to be monitored.
3. If the baby monitor is too sensitive, set it to a lower sen-
sitivity. The third button defines the sensitivity. Eight lev-
els are available:

Sensitivity Keys
Highest s41s<telephone num-
ber>r
s42s<telephone num-
ber>r
...
Lowest s48s<telephone num-
ber>r

To disable the baby monitor, hang up the handset.

FRITZ!Box 7272 123

Making Telephone Calls with Convenience Functions

16.11 Making Telephone Calls with Convenience Functions

This chapter describes convenience functions you can use
when placing and making telephone calls, for instance inter-
nal calling, forwarding calls, alternating between calls and
three-party conferences.

Making Internal Calls

You can conduct free, internal calls between telephones con-
nected to the FRITZ!Box.
1. Enter an internal telephone number on the telephone.
The internal numbers of the telephones you have con-
nected are listed in telephone book of the FRITZ!Box
user interface.
2. Pick up the handset.

Group Call
A group call or broadcast call is an internal call that is sig-
naled on all telephones connected with the FRITZ!Box. The
call is conducted with the party who picks up the telephone
first.
1. Press the keys ss9 on the telephone.
2. Pick up the handset.

Transferring: Forwarding Calls Internally

Here is how to transfer a call to a different telephone:
1. While you are conducting the call, press the Hold button
R.
The call is on hold.
2. Enter an internal number.
The internal numbers of the telephones you have con-
nected are listed in telephone book of the FRITZ!Box us-
er interface.
When the called party accepts the call the second call is
connected.

FRITZ!Box 7272 124

Making Telephone Calls with Convenience Functions

3. Hang up to connect the two external parties with each

other.

Defining the Telephone Number for the Next Call

Before making a telephone call you can specify whether the
FRITZ!Box connects the call using the landline or a certain
Internet telephone number.
Dialing rules and telephone numbers configured for the tele-
phone are overridden for this call.
1. Press the following keys on the telephone:

Make the Call via Keys

Landline s111r
Internet telephone number 1 s121r
in the FRITZ!Box user interface
under “Telephony / Telephone
Numbers”
Internet telephone number 2 s122r
Internet telephone number 3 s123r
Other Internet telephone num- s124r and so on ...
bers

2. Enter the telephone number you would like to call.

3. Pick up the handset.

Calling Line Identification Restriction (CLIR) Once for

FON 1 or FON 2
For outgoing calls on the lines “FON 1” and “FON 2” you can
restrict identification of your calling line once (for one call).
1. Press the keys s31r on the telephone.
2. Enter the telephone number you would like to call.
3. Pick up the handset.
For this call your telephone number will not be transmitted to
the other caller.

FRITZ!Box 7272 125

Making Telephone Calls with Convenience Functions

Three-Party Conference Call

Conducting a Three-Party Conference Call

1. Connect the first call: Call someone or pick up their call.
2. Press the Hold button R.
Call 1 is on hold.
3. Connect the second call: Enter an internal or external
telephone number.
When the called party accepts the call the second call is
connected.
4. Press the keys R3.
The three-party conference is set up.
Any party can hang up. The two other parties remain con-
nected.

Interrupting a Three-Party Conference Call

1. Press the keys R2.
2. You are speaking with party 1 and holding call 2.
3. Press the following keys on the telephone:

Function Keys
Ending call 2 and switching to R1
call 1
Switching between call 1 and R2
call 2 (alternating)
Making a three-party conference R3
call

FRITZ!Box 7272 126

Making Telephone Calls with Convenience Functions

Accepting or Rejecting Waiting Calls on FON 1 and FON 2

Requirements
• The “Call waiting” feature must be enabled for the indi-
vidual telephone in the FRITZ!Box. The telephone set-
tings can be edited in the user interface of the FRITZ!Box
under “Telephony / Telephony Devices”.

Rejecting a Waiting Call

 Press the keys R0.

Accepting a Waiting Call and Holding Call 1

1. Press the keys R2.
2. Press the following keys on the telephone:

Function Keys
Switching between call 1 and R2
call 2 (alternating)
Ending call 2 and switching to R1
call 1

Accepting a Waiting Call and Ending Call 1

1. Hang up.
Call 1 is ended and your telephone rings.
2. Pick up the handset.
You are connected with the waiting caller.

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Making Telephone Calls with Convenience Functions

Holding, Consultation and Alternating

You can put a call on hold in order to call another party and
establish a second call (consultation).
You can alternate between the two calls as often as you like.

Holding and Consultation

1. While you are conducting the call, press the Hold button
R on the telephone.
Call 1 is on hold.
2. Enter an internal or external telephone number.
When the called party accepts the call the second call is
connected.

Alternating
Here is how to switch from the active to the held call:
 Press the keys R2.
The call that was just active is put on hold and you con-
tinue the other call.

Ending the Active Call—Continuing the Call on Hold

1. Hang up the handset.
The active call is ended. Your telephone rings.
2. Pick up the handset.
You are speaking with the party that was on hold.

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Making Telephone Calls with Convenience Functions

Using Keypad Shortcuts

Keyboard shortcuts are commands consisting of multiple
characters and numerals. They can be used to control ser-
vices and features in the telephone network.
For information about which keypad sequences you can use,
contact your carrier.
1. Press the keys sr< Seq>. <Seq> stands for a keyboard
sequence.
If the telephone is connected to the “FON 1” or “FON 2”
port and you have disabled automatic outside dialing
(see page 172), press 0sr<Seq>.
2. Pick up the handset.

Convenience Functions on the ISDN Line

The following convenience functions can be used when the
FRITZ!Box is connected to an ISDN line.

Explicit Call Transfer (ECT) on the ISDN Line

ECT is a feature in the telephone network. With ECT you can
transfer an external telephone call to a second external party.

Requirements
The ECT feature has to be activated for your ISDN line by your
ISDN provider.

Transferring Calls to an External Party

1. While you are conducting a call with the first party, press
the Hold button R on the telephone.
Call 1 is on hold.
2. Enter the telephone number of the second party.
When the called party accepts the call the second call is
connected.
3. To connect the two external parties with each other,
press the keys R4.
4. Hang up the handset.

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Making Telephone Calls with Convenience Functions

One-Time Explicit Transfer on the ISDN Line

If ECT is not activated for your ISDN line, you can transfer a
call to a second external party over the FRITZ!Box.
Attention: While the two parties are talking with each other,
your ISDN line is busy, and the charges contracted for your
line incurred for two separate calls.

Transferring Calls to an External Party

1. Press the keys s32r on the telephone and enter the
telephone number of the first party.
2. Pick up the handset.
When the called party accepts the call, call 1 is connect-
ed.
3. While you are conducting a call with the first party, press
the Hold button R on the telephone.
Call 1 is on hold.
4. Enter the telephone number of the second party.
When the called party accepts the call the second call is
connected.
5. To connect the two external parties with each other,
press the keys R4.
6. Hang up the handset.

Call-Back on No Response (CCNR) / Call-Back on Busy (CCBS)

on the ISDN Line
You can enable a call-back in the following cases:
• The telephone number you called is busy.
• The party you called did not pick up the call.
You receive the call-back:
• When the telephone number called is no longer busy.
• The next time the party called ends a telephone call.
You can enable a call-back for internal and external calls.

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Making Telephone Calls with Convenience Functions

Enabling Call-Back
1. Press the 5 key. You have 20 seconds for this.
Wait for the second-long positive acknowledgment tone.
2. Hang up the handset.
Call-back is enabled.

Deleting Call-Back
1. On the same telephone, press the keys Rr37r.
2. Pick up the handset and hang it up again.
If you are awaiting multiple return calls, the oldest call-back
will be deleted.

Call Tracing on the ISDN Line

You can enable “Tracing” during a call or after the caller
hangs up. For more information on the “tracing” feature, con-
tact your ISDN provider.

Enabling Tracing
 Press the keys Rs39r on the telephone.

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FRITZ!Box as a DECT Base Station

17 FRITZ!Box as a DECT Base Station

The FRITZ!Box is equipped with a DECT base station, on which you can
register and configure a total of up to six cordless telephones.

17.1 Paging Cordless Telephones

If you have misplaced a cordless telephone, you can find it by
using a paging call:
1. Briefly press the “DECT” button of the FRITZ!Box. All
cordless telephones registered on the FRITZ!Box will
ring.
2. To end the paging call press the “DECT” button on the
FRITZ!Box again, or any button on your cordless tele-
phone.

17.2 Registering a Cordless Telephone

 Read Registering FRITZ!Fon and Other Cordless (DECT)
Telephones on page 53.

17.3 Deregistering a Cordless Telephone

Deregister from the FRITZ!Box the cordless telephones you no
longer use.
1. Open the FRITZ!Box user interface; see page 33.
2. Select “DECT”.
3. To deregister a cordless telephone, click the “Delete”
button.
The cordless telephone will be deregistered from the
FRITZ!Box and deleted from the user interface.

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Enabling DECT Eco

17.4 Enabling DECT Eco

DECT Eco allows DECT radio transmission to be switched off
during standby operation.

How Does DECT Eco Work?

When all registered cordless telephones are in standby oper-
ation, the DECT radio transmission of the FRITZ!Box and the
telephones is switched off.
When a call arrives or you press a key on a cordless telephone,
the FRITZ!Box switches DECT radio transmission back on.
Standby operation of a cordless telephone:
• You are not making any calls.
• You are not using any other telephone functions.
• You are not pressing any keys on the telephone.

Requirements
• In the FRITZ!Box user interface (see page 33), the option
“DECT Eco supported” must be displayed for each cord-
less telephone under “DECT / DECT Monitor”.
• The FRITZ!Box must be configured as a DECT base sta-
tion: The setting “DECT enabled” must be enabled under
“DECT / Base Station” in the user interface.
• The following devices may not be registered with the
FRITZ!Box: FRITZ!DECT 200, FRITZ!DECT Repeater,
FRITZ!Box in DECT repeater mode.

Enabling DECT Eco in the FRITZ!Box

1. Open the FRITZ!Box user interface; see page 33.
2. Select the “DECT / Base Station” menu.
3. Enable the “DECT Eco” option and define when DECT Eco
should be active.
4. Click the “Apply” button to save the settings.
5. Register all of the cordless telephones on the FRITZ!Box
again.
DECT Eco is enabled.

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FRITZ!Box Connects Network Devices

18 FRITZ!Box Connects Network Devices

All network devices connected with the FRITZ!Box comprise a network.
Network devices include, for instance, computers, game consoles and
smartphones. The devices can be connected with the FRITZ!Box by
cable or wirelessly. This chapter describes the network settings in the
FRITZ!Box and how you can change them. You will also learn how you
can change the IP settings for the computer in the most common oper-
ating systems.

18.1 Network Settings in the FRITZ!Box

The FRITZ!Box is delivered with preconfigured network set-
tings. According to these settings, all network devices con-
nected with the FRITZ!Box are located in a single network.
The network settings can be changed and adapted to your
conditions and needs. But you should do so only if you are
well versed in networking technology.

Network Overview
The FRITZ!Box user interface shows an overview with all of the
devices and users connected with the FRITZ!Box.
The network overview “Devices and Users” is found in the
menu “Home Network / Network”.
• For each user and each network device, you find an entry
in the network overview.
• If you use FRITZ!Powerline devices in your network, then
the FRITZ!Powerline devices are entered in the network
overview along with the network devices connected to
the FRITZ!Powerline devices.
• The Network Overview is divided into the areas “Active
Connections”, “Guest Network” and “Idle Connections”.

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Network Settings in the FRITZ!Box

The columns have the following meanings:

Icon A green LED before the device name indicates that
a device is actively connected with the FRITZ!Box,
but not using the Internet connection at this time.
A green-blue globe indicates that the device is cur-
rently using the Internet connection.
Name This column displays the name under which the
user or the network device is known to the
FRITZ!Box. The names of network devices can be
changed by clicking the button to edit the entry.
IP Address For network devices, also displayed is the IP ad-
dress with which the device is integrated into the
FRITZ!Box network.
Connection The wireless LAN icon is displayed for wireless
connections.
Properties This column indicates whether port forwarding or
parental control is enabled for the respective user
or network device.
Button for editing the entry
The button opens the entry in editing mode. This
view displays information about the network de-
vice, for instance on parental control or port for-
warding settings. The name of the device in the
FRITZ!Box can be changed here.
Button for deleting the entry
Users or network devices that do not have an ac-
tive connection to the FRITZ!Box can be deleted
from the network overview by clicking this button.

Accessing Network Devices by Mouse Click

Network devices that can be reached over the HTTP protocol
can be accessed within the home network with a the click of
the mouse. Clicking the device name opens the user interface
of the HTTP application.

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Network Settings in the FRITZ!Box

Always Assigning the Same IP Address

The editing mode for network devices includes the setting
“Always assign this network device the same IP address”.
When this setting is enabled for a network device, the DHCP
server of the FRITZ!Box will assign the same IP address to this
device each time the connection is established.

Starting the Computer—Wake on LAN

Wake on LAN is a function that allows a computer in the local
network to be started when it is accessed from the Internet.
For instance, you can access a computer using remote main-
tenance software, without wasting electricity by keeping the
computer switched on permanently. The computer must be in
standby operation.
The wake on LAN function of computers can be enabled in the
editing mode for network devices. The computers must sup-
port wake on LAN and be connected with the FRITZ!Box with a
network cable. The wake on LAN function is also available
when the devices are connected via FRITZ!Powerline devices.
The FRITZ!Box supports wake on LAN both for IPv4 and for
IPv6 connections.
• The “Start Computer” button
You can start the computer each time it is accessed over
the Internet by clicking the “Start Computer” button.
• Starting automatically
To do this, enable the setting “Start this computer auto-
matically as soon as it is accessed from the Internet”.
When the computer is accessed from the Internet, it is
started automatically.

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Network Settings in the FRITZ!Box

IPv4 Settings in the FRITZ!Box

The IPv4 settings of the FRITZ!Box are preset upon delivery
with the following values:

Factory Settings
IPv4 address 192.168.178.1
Subnet mask 255.255.255.0
DHCP server Enabled

The IP address and the corresponding subnet mask yield the

following values:

Network address of the subnet 192.168.178.0

Entire IPv4 address range for the 192.168.178.2—
computers 192.168.178.254

The following IPv4 addresses cannot be assigned because

they are reserved for certain purposes:
This IP address is used by the 192.168.178.1
FRITZ!Box itself
This IP address is the broadcast ad- 192168.178.255
dress used to send messages into
the network

IP Address in Case of Emergency

The FRITZ!Box has a fixed IP address that cannot be changed.
The FRITZ!Box always can be reached at this IP address.

Fixed IP address 169.254.1.1

For instructions about how to handle fixed IP addresses, see

the section Opening the User Interface Using an Emergency IP
Address from page 162.

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Network Settings in the FRITZ!Box

IPv4 Address in the FRITZ!Box

Upon delivery the FRITZ!Box is assigned the following IPv4
address:
192.168.178.1
If you would like to change the IPv4 address, please read
through the following sections.

When Does It Make Sense to Change the IPv4 Address?

You should change the IPv4 address of the FRITZ!Box if the
following apply to your network:
• You have an existing local IPv4 network, one subnet with
several computers.
• Fixed IPv4 addresses are registered in the network set-
tings of the computer, and you do not want to or are not
permitted to change these addresses.
• You want to connect the FRITZ!Box to the local IPv4 net-
work in order to make the FRITZ!Box features available to
all of the computers in the IPv4 network.

Reserved IP Addresses
The entire IP network 192.168.180.0 in the FRITZ!Box is re-
served for internal purposes.
IPv4 addresses from this network may not be assigned to the
FRITZ!Box.

DHCP Server for IPv4

The FRITZ!Box is equipped with its own DHCP server for the
IPv4 network. The DHCP server is enabled by default in the
factory settings. The following range of IP addresses is re-
served for the DHCP server in the factory settings:
192.168.178.20—192.168.178.200
This IP address can be changed as needed.
Every time the operating system on a computer connected
with FRITZ!Box is started, the DHCP server assigns it an IPv4
address from the IP address range of the DHCP server.

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Network Settings in the FRITZ!Box

Only one DHCP server may be active within any network.

Assigning the IP addresses via the DHCP server ensures that
all of the computers connected with the FRITZ!Box are located
in the same IP network.
The computers can receive their IPv4 addresses from the DH-
CP server only if the setting “Obtain an IPv4 address automat-
ically” is enabled in the their IP settings. For more informa-
tion, see the chapter Obtaining an IP Address Automatically
from page 141.

Fixed IPv4 Addresses When the DHCP Server Is Enabled

If you would like to configure fixed IPv4 addresses on individ-
ual computers connected with the FRITZ!Box despite the en-
abled DHCP server, please note the following:
• The IPv4 addresses must be from the IPv4 network of the
FRITZ!Box.
• The IPv4 addresses may not come from the address
range of the DHCP server.
• Each IPv4 address can be assigned only once.

Disabling the DHCP Server

You can disable the DHCP server.
To make sure that all computers remain in the same IP net-
work when the DHCP server is disabled, you must enter the
IPv4 addresses manually in the computers’ network settings.
First disable the option “Obtain an IP address automatically”
and then enter the IP address manually in the appropriate
field.
In the case of the preset IPv4 address of the FRITZ!Box, the
following IPv4 addresses are available for assignment to the
computers:

192.168.178.2—192.168.178.254

Here too: each IPv4 address can be assigned only once.

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Network Settings in the FRITZ!Box

Changing Network Settings

1. Open the FRITZ!Box user interface; see page 33.
2. Enable the advanced view.
3. Select the “Home Network / Network” menu.
4. Select the “Network Settings” page.
5. Click the “IPv4 Addresses” or “IPv6 Addresses” button,
depending on the address range you would like to
change.
Note that changes to the network settings in the FRITZ!Box
may make it necessary to adjust the network settings of your
computers so that you can continue to access the FRITZ!Box
user interface.

IPv6 Settings in the FRITZ!Box

The following settings options for IPv6 are found in the ad-
vanced view in the “Home Network / Network” menu on the
“Network Settings” page.

Additional IPv6 Routers in the Home Network

• IPv6 prefixes from other IPv6 routers
You can allow the network devices connected to the
FRITZ!Box to receive IPv6 prefixes announced by other
IPv6 routers in the local network.
• Also announce DNSv6 server via router advertisement
With this setting you specify that the FRITZ!Box announc-
es the local DNSv6 server in the local network via router
advertisement. Alternatively, the network devices can
identify the local DNSv6 server via DHCPv6.

IPv6 Settings
Click the “IPv6 Addresses” button to configure settings for
the IPv6 addresses in the local network.

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Obtaining an IP Address Automatically

Unique Local Addresses

Communication within the local network takes place via the
Unique Local Addresses (ULA). If no IPv6 Internet connection
is established, the network devices do not have a ULA and
communication between them is restricted. For this case you
can set the FRITZ!Box such that the network devices receive
the ULA from the FRITZ!Box.

DHCPv6 Servers in the Home Network

The FRITZ!Box is equipped with its own DHCPv6 server. The
DHCPv6 server of the FRITZ!Box is switched on by default.
The DHCPv6 server assigns the network devices their IPv6
settings. These settings are used instead of the data in the
router advertisement messages. The DNS server, IPv6 prefix-
es or IPv6 addresses can all be assigned by DHCPv6. Define
which IPv6 settings should be assigned by the DHCPv6 serv-
er.

18.2 Obtaining an IP Address Automatically

The FRITZ!Box has its own DHCP server, which assigns IP ad-
dresses to the connected computers. The connected comput-
ers must be configured such that they can receive their IP ad-
dresses automatically. The steps for checking and adjusting
this option differ among the operating systems. See the rele-
vant section for your operating system.
If FRITZ!Box is operated in a network, no other DHCP server
may be activated in this network.

Obtaining an IP Address Automatically in Windows

1. In Windows 8 and 8.1, press the Windows key and the Q
key at the same time.
In Windows 7 and Vista click “Start”.
In Windows 7 and Vista, the Start menu with the
“Search” field appears. In Windows 8 and 8.1 the search
menu for apps appears.

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Obtaining an IP Address Automatically

2. Enter “ncpa.cpl” in the search field and press Enter.

Entering “ncpa.cpl” in Windows 8

3. Click the network connection between the computer and

the FRITZ!Box with the right mouse button and select
“Properties”.
4. Under “This connection uses the following items”, select
“Internet Protocol Version 4 (TCP/IPv4)”.
5. Click the “Properties” button.
6. On the “General” tab, enable the options “Obtain an IP
address automatically” and “Obtain DNS server address
automatically”.

7. Click “OK” to save the settings.

8. Enable the options “Obtain an IP address automatically”
and “Obtain DNS server address automatically” for the
Internet protocol version 6 (TCP/IPv6) as well.
The computer receives an IP address from the FRITZ!Box.

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Obtaining an IP Address Automatically

Obtaining an IP Address Automatically in Mac OS X

1. Select the “System Preferences...” in the Apple menu.
2. In the “System Preferences” window, click the “Net-
work” icon.
3. In the “Network” window, select the “Built-in Ethernet”
entry from the “Show:” list.
4. Switch to the “TCP/IP” tab and select the “Using DHCP”
option from the “Configure IPv4:” drop-down list.
5. Click “OK”.
The computer now receives an IP address from the FRITZ!Box.

Obtaining an IP Address Automatically in Linux

For comprehensive information and tips on network settings
in Linux, see, for example:
www.tldp.org/HOWTO/NET3-4-HOWTO-5.html

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Connecting USB Devices to the FRITZ!Box

19 Connecting USB Devices to the FRITZ!Box

The FRITZ!Box has a USB port to which you can connect various USB
devices. All network devices in the FRITZ!Box home network can use
these USB devices jointly and simultaneously.
This chapter describes how to share a printer in the network, which
USB devices can be used in your FRITZ!Box home network, and how to
use these devices safely.

19.1 Power Supply for USB Devices

You can connect USB devices with the following properties to
the FRITZ!Box:
• Some USB devices require more than one USB port for
operation, for instance, hard drives with a USB Y cable.
Connect this type of USB device to the FRITZ!Box using a
USB hub with its own power supply.
• The total current consumption of connected USB devices
without their own power supply may not exceed 500 mA.
Check the rating plates of the connected USB devices.
USB devices that exceed the total current consumption
of 500 mA can be connected to the FRITZ!Box using a
USB hub with its own power supply.

19.2 USB Devices on the FRITZ!Box

These USB devices can be connected to the FRITZ!Box:
• You can connect up to four USB storage media like hard
disks, USB flash drives or card readers.
• USB storage media must use the file systems EXT2, FAT,
FAT32 or NTFS. On storage media with the FAT and FAT32
file systems you can use files up to a size of 4 GB. In the
EXT2 and NTFS file systems there is no limit to the size of
files that can be used.

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Using USB Devices Safely

• You can connect one standard USB printer or one all-in-

one device with scanner and fax function.
The complete range of functions available in all-in-one
printers is guaranteed only with the USB remote connec-
tion of the FRITZ!Box; see Sharing a USB Printer on
page 147.
• You can connect a USB hub to the FRITZ!Box and use up
to four USB devices at this hub.
You can use USB hubs with or without a separate power
supply. We recommend deploying a USB hub with its
own power supply if the USB devices to be connected ex-
ceed a total current consumption of 500 mA; see Power
Supply for USB Devices on page 144.
• You can connect a USB modem. With a USB modem the
FRITZ!Box can establish the Internet connection via the
mobile communications network (UMTS/HSPA); see
Internet Connection for the Mobile Network on page 48.

19.3 Using USB Devices Safely

Follow the instructions below about how to use USB devices
on your FRITZ!Box.
• The FRITZ!Box can not defend the USB memory from ex-
ternal influences. This means that voltage spikes or
drops, like those that occur during electrical storms, may
lead to data losses on connected USB storage media. We
recommend making regular backups of the USB memory
contents to avoid any losses.
• Whenever you want to remove USB devices from the
FRITZ!Box, go to the “Home Network / USB Devices” area
in the FRITZ!Box user interface to remove them safely
and avoid any loss of data.

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Configuring Access Rights

19.4 Configuring Access Rights

You can protect the data on your USB storage from unautho-
rized access by securing the user interface of your FRITZ!Box
with a password. In the “System / FRITZ!Box Users” menu you
can
• configure a shared password that is requested every
time anyone in your home network accesses the
FRITZ!Box and the connected USB storage media.
• configure various FRITZ!Box users. You can configure a
password for each FRITZ!Box user and then specify
which connected USB storage media each user is al-
lowed to access.
A USB storage medium connected to the FRITZ!Box can be
reached in the home network by entering the shared
FRITZ!Box password. From the Internet you can reach the USB
storage medium only by logging in with your individual user
name and password.
Information on the user controls of your FRITZ!Box is present-
ed in the section Password Protection: Using FRITZ!Box Safely
from page 59.

19.5 Accessing USB Memory

The participants in the home network have various possibili-
ties for accessing the various storage media of the FRITZ!Box.
• Home network members can access the contents of con-
nected USB memory and all other memory of the
FRITZ!Box especially conveniently with FRITZ!NAS. For
this FRITZ!NAS offers a graphic interface and allows data
exchange by drag & drop. Read section Managing
Memory with FRITZ!NAS on page 154 for more informa-
tion.

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Sharing a USB Printer

• Participants in the home network can use FTP software

like FireFTP to exchange files among the FRITZ!Box stor-
age media and workplaces.
Alternatively, you can enter ftp://fritz.box in the address
line of your Internet browser to access the storage media
of the FRITZ!Box.
If you would like to use FTP software, see the documen-
tation of the software as well as the instructions in the
Help in the FRITZ!Box user interface.
• For access to media data like music, images and videos
available on the memory or on storage media of the
FRITZ!Box you can enable the FRITZ!Box media server.
Suitable playback devices like TV sets, web radios,
smartphones and the Windows Media Player can then
call up the data from the media server for streaming.
Playback devices to be used in connection with the me-
dia server must support the UPnP AV standard. The term
“DLNA” is often used to designate this support.
Enable the “Media Server enabled” function in the
FRITZ!Box user interface under “Home Network / Media
Server”.

19.6 Sharing a USB Printer

You can connect a USB printer to the FRITZ!Box to make it
available to all participants in your home network.
You can either release the printer for sharing as a network
printer or use the FRITZ!Box USB remote connection software
to connect it with a computer.

Using a USB Printer as a Network Printer

Configure the USB printer as a network printer on the
FRITZ!Box if
• the participants in the home network are to be able to
use the printer jointly and simultaneously.
• the printer is to be used by computers that use an oper-
ating system other than Windows.

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Sharing a USB Printer

For information about how to configure a USB printer as a net-

work printer, see the section Setting Up a USB Printer as a
Network Printer below.

Using a USB Printer with FRITZ!Box USB Remote Connection

Configure the USB printer on the FRITZ!Box with the FRITZ!Box
USB remote connection if
• the USB printer is an all-in-one device (fax/printer/scan-
ner) and the entire range of functions is to be used.
• the USB printer is equipped with convenience features
like ink level display and you would like to use these.
• the USB printer uses bidirectional data exchange. In oth-
er words: Not only does the computer send data to the
printer, the printer also sends status messages to the
computer. This communication in both directions is typi-
cal of the “Windows printers” or “GDI printers” that work
only with special Windows device drivers.
For information about how to configure a USB printer with the
USB remote connection, continue reading from the section
Configuring a USB Printer with FRITZ!Box USB Remote
Connection on page 151.

Setting Up a USB Printer as a Network Printer

Connect the USB printer to the USB port of the FRITZ!Box.

Preparing Configuration
1. Open the FRITZ!Box user interface; see page 33.
2. Enable the advanced view.
3. Select the “Home Network / USB Devices” menu.
4. Select the “USB Remote Connection” tab.
5. Disable the option “printers (including all-in-one printers)”.
6. Save your settings by clicking “Apply”.
7. Connect the USB printer to the FRITZ!Box.
This concludes the preparations. Continue reading in the sec-
tion for your operating system.

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Sharing a USB Printer

Setting Up a USB Printer in Windows 8.1 or 8

1. Press the keyboard shortcut “Windows key+X” and se-
lect “Control Panel” from the context menu.
2. Click “Hardware and Sound” and select “Devices and
Printers”.
3. In the menu bar, click “Add Printer”.
4. In the “Add a printer” window, select “The printer that I
want isn’t listed”.
5. Enable the option “Add a printer using TCP/IP address or
hostname” and click “Next”.
6. Enter “fritz.box” in the “Hostname or IP address:” field.

If the FRITZ!Box is configured as a wireless repeater or

an IP client, enter here the IP address at which the
FRITZ!Box can be reached within the network.

7. Click “Next”.
8. Click “Next” and confirm with “Finish”.
The USB printer has been configured and can be used as a
network printer.

Setting Up a USB Printer in Windows 7, Vista or XP

1. Click “Start / Control Panel” and select the printer cate-
gory of your operating system:
– “Devices and Printers” (Windows 7)
– “Printers” (Windows Vista)
– “Printers and Faxes” (Windows XP)
2. Click the printer icon with the right mouse button and se-
lect “Properties” or “Printer properties”.

If the printer is not displayed, you must first install the

printer drivers for this device. Consult the documenta-
tion of your printer for instructions.

3. Switch to the “Ports” tab.

4. Click “Add Port...”.

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Sharing a USB Printer

5. Click the “Standard TCP/IP Port” entry and click “New

Port”, then “Next”.
6. Enter “fritz.box” in the “Printer Name or IP Address”
field.

If the FRITZ!Box is configured as a wireless repeater or

an IP client, enter here the IP address at which the
FRITZ!Box can be reached within the network.

7. Enter any name you wish in the “Port Name” field and
click “Next”.
8. Select the “Custom” option and click “Settings...”.
9. Enable the “Raw” option.
10. Enter “9100” in the “Port Number” field and click “OK”.
11. Click “Next” and confirm with “Finish” and “Close”.
12. In the “<Printer name> Properties” window, switch to the
“Ports” tab.
13. Disable the “Enable bidirectional support” option and
click “Apply”.
The USB printer has been configured and can be used as a
network printer.

Setting Up a USB Printer in Mac OS X Version 10.5 or Higher

1. In the dock, click “System preferences”.
2. Click “Print & Fax”.
3. Click the “+” sign.
4. Click “IP Printer”.
5. In the “Protocol:” drop-down list, select the entry “HP Jet
Direct – Socket”.
6. Enter “fritz.box” in the “Address:” input field.

If the FRITZ!Box is configured as a wireless repeater or

an IP client, enter here the IP address at which the
FRITZ!Box can be reached within the network.

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Sharing a USB Printer

7. In the “Print Using:” drop-down list, select the printer

that is connected to the USB port of your FRITZ!Box.

If the printer is not displayed, you must first install the

printer drivers for this device. Consult the documenta-
tion of your printer for instructions.

8. Click “Add”.
The USB printer has been configured and can be used as a
network printer.

Setting Up a USB Printer in Other Operating Systems

The names of entries or menus in operating systems not de-
scribed above may be slightly different than the terms we
use here.

• As the port type, select “Raw TCP”.

• Enter “9100” as the port.
• Enter “fritz.box” as the printer name.

If the FRITZ!Box is configured as a wireless repeater or an IP

client, enter here the IP address at which the FRITZ!Box can
be reached within the network.

Configuring a USB Printer with FRITZ!Box USB Remote

Connection
If you are using an all-in-one device or would like to use the
convenience features of a USB printer connected to the
FRITZ!Box, we recommend installing the FRITZ!Box USB re-
mote connection software. The FRITZ!Box USB remote con-
nection program can be installed on computers with
Windows 8, Windows 7, Vista or XP (32- and 64-bit).

Installing FRITZ!Box USB Remote Connection

Install the program for FRITZ!Box USB remote connection on
all of the computers with which you want to use the connect-
ed USB device.
1. Connect the USB printer to the USB port of the
FRITZ!Box.

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Sharing a USB Printer

2. Open the FRITZ!Box user interface; see page 33.

3. Enable the advanced view.
4. Select the “Home Network / USB Devices / USB Remote
Connection”.
5. Click the “USB remote connection software” link.
6. In the “USB Remote Connection” window, click “Down-
load”.
7. Download the file “fritzbox-usb-fernanschluss.exe”.
8. Double-click the file and follow the instructions on your
screen.
The FRITZ!Box USB remote connection software is now in-
stalled on your computer. Repeat the steps in these instruc-
tions for all other Windows users who wish to use the USB
remote connection on this computer.

Enabling the FRITZ!Box USB Remote Connection

1. Open the FRITZ!Box user interface; see page 33.
2. Enable the advanced view.
3. Select the “Home Network / USB Devices / USB Remote
Connection”.
4. Enable the USB remote connection for printers and se-
lect the option “printers (including all-in-one printers)”.
For an all-in-one printer with a memory function, also en-
able the “USB storage media” option.
For an all-in-one printer with a scanner function, also en-
able the “others (e.g. scanner)” option.
5. Click “Apply”.
The FRITZ!Box USB remote connection is enabled.

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Sharing a USB Printer

Using a USB Printer with FRITZ!Box USB Remote Connection

1. Open the FRITZ!Box USB remote connection by clicking
the icon in the Windows task bar.
2. Enter the FRITZ!Box password in the “My FRITZ!Box” area.
3. Click “Refresh”.
4. Click the USB printer in the “Devices” area.
The USB printer is being connected to the computer.

Do not conduct any FRITZ!OS updates for USB devices that

are connected with the computer via the FRITZ!Box USB re-
mote connection.

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Managing Memory with FRITZ!NAS

20 Managing Memory with FRITZ!NAS

With FRITZ!NAS you can display the data on the storage media of your
FRITZ!Box in a clearly arranged interface. All participants in the
FRITZ!Box home network can start FRITZ!NAS in a web browser and
use it as a platform to access music, images, videos and documents
in the FRITZ!Box memory.

20.1 Requirements for FRITZ!NAS

In order to use FRITZ!NAS, your computer must have a web
browser installed that supports HTML5 (for instance, Internet
Explorer version 9 or higher, Firefox version 17 or higher, or
Google Chrome version 23 or higher).

20.2 Starting FRITZ!NAS

1. Open a web browser.
2. Enter “fritz.nas” in the address line.
FRITZ!NAS opens and displays the storage media enabled in
the FRITZ!Box.

20.3 FRITZ!NAS Password Protection

Access to FRITZ!NAS and thus to the storage media of the
FRITZ!Box can be protected by defining a password in the us-
er interface. Under “System / FRITZ!Box Users / Log in to
Home Network” you can
• configure a shared password that is requested every
time anyone in your home network accesses the
FRITZ!Box and FRITZ!NAS.
• configure various FRITZ!Box users. You can configure a
password for each FRITZ!Box user and then specify which
FRITZ!NAS contents each user is allowed to access.
FRITZ!NAS can be reached in the home network by entering
the shared FRITZ!Box password. From the Internet you can
reach FRITZ!NAS only by logging in with your individual user
name and password.
Information on the password protection of your FRITZ!Box is
presented in the section Password Protection: Using
FRITZ!Box Safely from page 59.

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Assigning FRITZ!Box Name

21 Assigning FRITZ!Box Name

You can assign an individual name for your FRITZ!Box in the
FRITZ!Box user interface. The name is set up under “Home
Network / FRITZ!Box Name” and appears in the following ar-
eas of your home network display:
• Name of the wireless radio network (SSID)
• Name of the guest radio network (SSID)
• Name of the working group released for home network
sharing
• Name of the media server
• Individualized FRITZ!Box name for MyFRITZ!
• Name of the DECT base station
• Push service sender name

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Controlling Smart Home Devices

22 Controlling Smart Home Devices

With smart home devices from AVM you can automate tasks
in your household and control them over the Internet.
AVM smart home devices can be inserted in any outlets and
connected wirelessly with the FRITZ!Box. All connected smart
home devices can be configured directly at “Home Network /
Smart Home” in the FRITZ!Box user interface, for instance, to
automatically switch on and off a lamp and measure its ener-
gy consumption.

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Configuring Internet Access for Guests

23 Configuring Internet Access for Guests

With the FRITZ!Box you can provide houseguests with an Internet con-
nection of their own. At this guest access they can surf the web with
their own devices, but cannot access the contents of your home net-
work.

23.1 Requirements
The guest access in the FRITZ!Box can be configured and pro-
vided only if the FRITZ!Box establishes the Internet connec-
tion itself.
If the FRITZ!Box is operated as an IP client, no guest access
can be configured.

23.2 Wireless Guest Access: Private Hotspot

For your guests you can configure a wireless guest access.
The wireless guest access is your private hotspot.

Features of the Wireless LAN Guest Access

• At the wireless guest access your guests can login with
their own smartphones, tablets, laptops or other net-
work devices.
• Guest devices can surf the Internet.
• Guest devices have no access to your home network.
• The guest access can be disabled automatically.
• The guest access can use push service to notify you
about all devices registering and deregistering.
• The access profile “Guest” is set for the wireless guest
access. This access profile can be edited in the “Internet
/ Filters” menu on the “Access Profiles” tab.

Configuring Wireless Guest Access

1. Open the FRITZ!Box user interface; see page 33.
2. Select the “WLAN / Guest Access” menu and enable
guest access.

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Configuring Guest Access on the LAN 4 Port

3. Assign a name for the guest wireless network (SSID) and

enter a network key under “Security”.
This concludes the setup of your guest access. Now guests
can register their wireless devices with the FRITZ!Box.

Registering a Wireless Device with the Wireless Guest Access

1. Your guest starts the wireless LAN software of his or her
wireless device and searches for the guest network.
2. Your guests authorizes themselves using the network
key you assigned.
The wireless LAN connection will be established.

23.3 Configuring Guest Access on the LAN 4 Port

For guests you can configure the network port “LAN 4” as a
guest access.

Features of the LAN Guest Access

• Guests can connect their laptops to the guest access
with a network cable.
• Guest devices can surf the Internet.
• Guest devices have no access to the home network.
• The access profile “Guest” is set for the LAN guest ac-
cess. This access profile can be edited in the “Internet /
Filters” menu on the “Access Profiles” tab.

Configuring Guest Access

Set up the guest access as follows:
1. Open the FRITZ!Box user interface; see page 33.
2. In the “Home Network / Network” menu, select the “Net-
work Settings” page.
3. In the “Guest Access” area, check the box in front of the
“Guest access enabled for LAN 4” option.
4. Click “Apply”.

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Help in Case of Errors

24 Help in Case of Errors

Here you can find assistance if no DSL connection is estab-
lished, if the FRITZ!Box cannot be opened, or if errors occur
with wireless LAN connections.
For more help, see the AVM Knowledge Base in the Internet:

24.1 DSL Connection Not Established

If the “Power / DSL” LED keeps flashing, the FRITZ!Box cannot
establish a DSL connection. Make sure the correct DSL variant
(annex) is set in your FRITZ!Box.

Setting the DSL Variant (Annex)

1. Contact your Internet service provider to find out wheth-
er the DSL variant “Annex A” or “Annex B” is used on
your DSL line.
2. Connect a computer to the FRITZ!Box; see page 27.
3. Open the FRITZ!Box user interface; see page 33.
4. Switch to the advanced view and choose “Internet / DSL
Information / Line Settings”.
5. Under the “Annex Settings” select the DSL variant used
on your DSL line and click “Apply”.
The FRITZ!Box restarts and establishes the DSL connection.
The connection has been established when the “Power /
DSL” LED lights up.

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The User Interface Does Not Open

24.2 The User Interface Does Not Open

If the FRITZ!Box user interface cannot be opened, this can
have various causes.
Work through the following steps in sequence until the error
has been resolved.

Entering http://fritz.box in the Web Browser

Enter http://fritz.box in the web browser instead of fritz.box.
Google Chrome, for instance, performs a Google search if the
address of the FRITZ!Box is not known and entered incom-
pletely.

Restarting the FRITZ!Box

1. Disconnect the FRITZ!Box from the power supply.
2. Wait about five seconds before reconnecting to the pow-
er supply.
3. Wait until the LEDs “Power / DSL” and “WLAN” (only if
wireless LAN is switched on) light up.
The FRITZ!Box is ready for operation again.

Clearing the Cache of Your Web Browser

If the web browser shows only an empty, white page, empty
the cache:

Firefox
1. Click the “Menu” button and select “History / Clear Re-
cent History...”.
Or click “History” in the menu bar and select “Clear Re-
cent History...”.
2. In the “Clear All History” dialog, select “Everything”, and
under “Details”, check only the “Cache” option.
3. Click “Clear Now”.

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The User Interface Does Not Open

Internet Explorer
1. Click “Tools” and select “Internet options”.
2. On the “General” tab, click the “Delete...” button in the
“Browsing history” area.
3. Enable the “Temporary Internet files” option and click
“Delete”.

Google Chrome
1. Click the Chrome menu (“Customize and Control Google
Chrome” button) and select “History / Clear browsing
data...”.
2. Select “the beginning of time”, and below it only the op-
tion “Cached images and files”.
3. Click “Clear browsing data”.

Other Web Browsers

If you use a different web browser, see the Help for your
browser for instructions on how to clear the cache.

Checking the Proxy Settings of the Web Browser

If a proxy server is enabled in your web browser, the address
of the FRITZ!Box must be entered as an exception. Check your
web browser settings.

Firefox
1. Click the “Menu” button and select “Options”.
Or click “Tools” in the menu bar and select “Options”.
2. Select “Advanced / Network”.
3. Under “Connection”, click the “Settings...” button.
4. If the option “Manual proxy configuration:” is enabled,
enter “fritz.box” in the “No Proxy for:” field and then
click “OK”.
If the manual proxy configuration is not enabled, click
“Cancel”.

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The User Interface Does Not Open

Internet Explorer
1. Click “Tools” and select “Internet options”.
2. Switch to the “Connections” tab and click the “LAN set-
tings” button.
3. If the “Use a proxy server for your LAN” option is en-
abled, click “Advanced”. Under “Exceptions” enter the
address “fritz.box” and click “OK”.
If no proxy server is used, click “Cancel”.

Google Chrome
Check whether the use of a proxy server is enabled. If so, en-
ter “fritz.box” as an exception in the proxy server settings.
Google Chrome uses the proxy settings of your operating sys-
tem (Windows or Mac OS). For more information, go to Google
Chrome Help and enter the keyword “network settings”.

Other Web Browsers

Check whether the use of a proxy server is enabled. If so, en-
ter “fritz.box” as an exception in the proxy server settings.
For more information on the proxy settings, see the Help for
your web browser.

Configuring the Computer’s Network Adapter

On your computer, enable the setting “Obtain an IP Address
Automatically” for the network adapter used to connect to the
FRITZ!Box. For instructions, see page 141.

Opening the User Interface Using an Emergency IP

Address
The FRITZ!Box has an “emergency IP address” (169.254.1.1)
at which it can always be reached. You can use this IP ad-
dress as follows:
1. Connect your computer to the “LAN 2” port of the
FRITZ!Box using a LAN cable.
2. If your computer is already connected with the FRITZ!Box
over wireless LAN, clear the wireless connection.

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Cannot Establish a Wireless LAN Connection

3. Make sure that the computer obtains its IP address auto-

matically; see page 141.
4. Clear all other connections between your FRITZ!Box and
other network devices.
5. In the web browser, enter the address 169.254.1.1.
6. When the FRITZ!Box user interface is displayed, enable
the DHCP server of the FRITZ!Box:
In the user interface, select “Home Network / Network /
Network Settings”. Click the “IPv4 Addresses” button,
enable the option “Enable DHCP server” and click “OK”.

24.3 Cannot Establish a Wireless LAN Connection

If you cannot establish a wireless LAN connection between
your computer and the FRITZ!Box, this may be due to a variety
of causes.
Work through the following steps in sequence until the error
has been resolved.

Switching On the Computer’s Wireless LAN Adapter

The wireless LAN adapter in your computer must be ready for
operation. On many notebooks the built-in wireless LAN
adapter can be switched on by pushing a button or entering a
key combination.
For more information, see the manual of your computer.

Enabling the Wireless Radio Network of the FRITZ!Box

When the “WLAN” LED is off, press the “WLAN” button on the
FRITZ!Box. Hold it down until the “WLAN” begins flashing.
The wireless network is switched on and the “WLAN” LED
lights up.

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Cannot Establish a Wireless LAN Connection

Announcing the Name of the Wireless Radio Network

If the wireless LAN software on your computer cannot find the
wireless radio network of the FRITZ!Box, make the following
setting in the FRITZ!Box:
1. Connect a computer to the FRITZ!Box with a network ca-
ble; see page 27.
2. Open the FRITZ!Box user interface; see page 33.
3. Select “WLAN / Radio Network”.
4. Enable the option “Name of the radio network visible”.
5. Click “Apply”.
6. Remove the network cable and establish a connection
via wireless LAN.

Entering the Correct Network Key

If you establish the wireless connection manually, enter the
correct network key, which is found in the user interface of
your FRITZ!Box:
1. Connect a computer to the FRITZ!Box with a network ca-
ble; see page 27.
2. Open the FRITZ!Box user interface; see page 33.
3. Select “WLAN / Security”.
4. Take note of the network key or click “Apply” and print
out the wireless LAN security settings.

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Wireless LAN Connection Interrupted

24.4 Wireless LAN Connection Interrupted

If the wireless LAN connection between your computer and
the FRITZ!Box is disrupted, this may be due to a variety of
causes. Work through the following steps in sequence until
the error has been resolved.

Positioning the FRITZ!Box and Wireless Devices

Correctly
Often all that is needed is to position the FRITZ!Box and wire-
less devices in different locations to improve the wireless LAN
connection:
• Do not set up the FRITZ!Box in the corner of a room.
• Do not set up the FRITZ!Box directly next to or beneath
an obstacle or a metal object (like a cabinet or radiator).
• Position the FRITZ!Box and your wireless devices so that
there are as few obstacles between them as possible.

Configuring Automatic Radio Channel Selection

Configure automatic selection of the radio channel in the
FRITZ!Box. Then the FRITZ!Box will automatically select a ra-
dio channel with as little interference as possible.
1. Open the FRITZ!Box user interface; see page 33.
2. Select “WLAN / Radio Channel”.
3. Enable the option “Set radio channel settings automati-
cally (recommended)”.
4. Click “Apply”.

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Configuring FRITZ!Box on the Telephone

25 Configuring FRITZ!Box on the Telephone

Various functions can be configured using a telephone connected to
the FRITZ!Box.

25.1 Alarm

Requirements
• You set up an alarm in the FRITZ!Box; see Alarm on
page 121.

Can I Switch More than One Alarm On and Off?

No. With the telephone keys you always switch on or off the
first alarm.
The second and third alarm can be switched on and off here:
• in the FRITZ!Box user interface; see Alarm on page 121
• in the menu of a FRITZ!Fon cordless telephone

Switching the Alarm On and Off

1. Press the following keys on the telephone:

Function Keys
Alarm on r881ss
Alarm off r881r

2. Pick up the handset and hang it up again.

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Do Not Disturb

25.2 Do Not Disturb

For the lines “FON 1” and “FON 2” you can enable the Do Not
Disturb feature.

In the FRITZ!Box user interface you can also configure the Do

Not Disturb function for other telephones; see Do Not Disturb
on page 121.

Timetable and Do Not Disturb for Other Telephones

In the FRITZ!Box user interface you can also configure the Do
Not Disturb function for other telephones; see Do Not Disturb
on page 121.
There you also have the following options:
• Configuring Do Not Disturb using a timetable
• Configuring Do Not Disturb for other telephones

Switching Do Not Disturb On and Off for FON 1

1. Press the following keys on the telephone:

Function Keys
Do Not Disturb enabled r811s0s
Do Not Disturb disabled r811s1s

2. Pick up the handset and hang it up again.

Switching Do Not Disturb On and Off for FON 2

1. Press the following keys on the telephone:

Function Keys
Do Not Disturb enabled r812s0s
Do Not Disturb disabled r812s1s

2. Pick up the handset and hang it up again.

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Call Diversion

25.3 Call Diversion

Call diversion automatically diverts incoming calls to a previ-
ously specified external telephone number.
If your telephony provider supports this, calls will be diverted
by your provider. Otherwise the FRITZ!Box establishes a
second connection. In either case, extra charges will accrue
according to your contracted telephone rates.

Enabling: Call Diversion for All Calls

Here is how to configure call diversion to an external number
(destination number) that applies to all incoming calls:
1. Press the following keys on the telephone:

Type of Call Diversion Keys

Immediately s21s<destination num-
ber>sr
Delayed (after 20 seconds) s61s<destination num-
ber>sr
Only when busy s67s<destination num-
ber>sr

2. Pick up the handset.

Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.

Disabling: Call Diversion for All Calls

1. Press the following keys on the telephone:

Type of Call Diversion Keys

Immediately s21ssr
Delayed (after 20 seconds) s61ssr
Only when busy s67ssr

2. Pick up the handset.

Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.

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Call Diversion

Enabling: Call Diversion for Own Telephone Number

You can set up call diversion that applies only for all calls that
arrive for a certain telephone number. Calls for your other
telephone numbers will not be diverted.
Here is how to configure call diversion to an external number
(destination number):
1. Press the following keys on the telephone:

Type of Call Diversion Keys

Immediately s21s<destination number>
s<own number>r
Delayed (after 20 seconds) s61s<destination number>
s<own number>r
Only when busy s67s<destination number>
s<own number>r

2. Pick up the handset.

Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.

Disabling: Call Diversion for Own Telephone Number

1. Press the following keys on the telephone:

Type of Call Diversion Keys

Immediately s21ss<own number>r
Delayed (after 20 seconds) s61ss<own number>r
Only when busy s67ss<own number>r

2. Pick up the handset.

Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.

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Call Diversion

Enabling: Call Diversion for FON 1

1. Press the following keys on the telephone:

Type of Call Diversion Keys

Immediately without ringing r411s<destination num-
ber>s
Immediately with ring r451s<destination num-
ber>s
Delayed (after 20 seconds) r421s<destination num-
ber>s
Only when busy r431s<destination num-
ber>s
Immediately when busy, oth- r441s<destination num-
erwise delayed ber>s

2. Pick up the handset.

Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.

Disabling: Call Diversion for FON 1

1. Press the keys s401rss on the telephone.
2. Pick up the handset.
Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.

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Switching the Wireless Network On and Off

Enabling: Call Diversion for FON 2

1. Press the following keys on the telephone:

Type of Call Diversion Keys

Immediately without ringing r412s<destination num-
ber>s
Immediately with ring r452s<destination num-
ber>s
Delayed (after 20 seconds) r422s<destination num-
ber>s
Only when busy r432s<destination num-
ber>s
Immediately when busy, oth- r442s<destination num-
erwise delayed ber>s

2. Pick up the handset.

Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.

Disabling: Call Diversion for FON 2

1. Press the keys s402rss on the telephone.
2. Pick up the handset.
Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.

25.4 Switching the Wireless Network On and Off

1. Press the following keys on the telephone:

Function Keys
Wireless LAN on r96s1s
Wireless LAN off r96s0s

2. Pick up the handset and hang it up again.

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Loading Factory Settings

25.5 Loading Factory Settings

All settings you made in the FRITZ!Box will be deleted.

1. Press the keys r991s15901590s.

2. Pick up the handset and hang it up again.
The factory settings are loaded. Then the FRITZ!Box will re-
start.

25.6 Disabling and Enabling Automatic Outside Dialing

On the “FON 1” and FON 2 lines you can enable and disable
automatic outside dialing. The default setting is “enabled”.
When automatic outside dialing is enabled, dial “**” before
internal numbers; when automatic outside dialing is dis-
abled, dial “0” before external numbers. Example:

Automatic Outside Call to the External Call to the Internal

Dialing Is Telephone Number Number 2
2345
Enabled 2345 ss2
Disabled 02345 2

Automatic Outside Dialing on FON 1

1. Press the following keys on the telephone:

Function Keys
Disable automatic outside di- r11s0s
aling
Enable automatic outside dial- r11s1s
ing

2. Pick up the handset and hang it up again.

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Disabling and Enabling Automatic Outside Dialing

Automatic Outside Dialing on FON 2

1. Press the following keys on the telephone:

Function Keys
Disable automatic outside dialing r12s0s
Enable automatic outside dialing r12s1s

2. Pick up the handset and hang it up again.

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Taking FRITZ!Box Out of Operation

26 Taking FRITZ!Box Out of Operation

In this chapter you receive tips and recommendations for taking the
FRITZ!Box out of operation.

26.1 Loading Factory Settings

When the factory settings are restored to the FRITZ!Box, all of
the settings in the FRITZ!Box are restored to their condition
upon delivery. This way you can delete incorrect settings that
prevent the FRITZ!Box from functioning properly.

Restoring the factory settings is also recommended if you

would like to pass the FRITZ!Box to another user.

Resetting the FRITZ!Box has the following effects:

• All settings you made in the FRITZ!Box will be deleted.
• The network key in the factory settings will be activated
again.
• The IP configuration of the factory settings will be re-
stored.
You have the option of restoring the factory settings using the
FRITZ!Box user interface or a telephone connected with the
FRITZ!Box. The section below describes how to restore the
factory settings with the user interface. How to restore them
using a telephone is described in the section Loading Factory
Settings on page 172.

Preparing to Load Factory Settings

Before loading the factory settings of your FRITZ!Box, save
your settings.

Saving FRITZ!Box Settings

Before loading the factory settings, save all of the settings
you made in your FRITZ!Box to a backup file. With this backup
file you can restore your settings to the FRITZ!Box at any time
or load them to another FRITZ!Box. For more information on
this, see the Saving and Restoring the FRITZ!Box Settings
from page 41 section.

FRITZ!Box 7272 174

Uninstalling Supplementary Software

Load Factory Settings

Before loading factory settings, we recommend saving the
settings configured on your FRITZ!Box in a backup file; see
page 41.

1. In the FRITZ!Box user interface, select the “System /

Backup” menu.
2. Select the “Factory Settings” tab.
3. Click the “Load Factory Settings” button.
The FRITZ!Box is reset to its factory settings. All settings made
during operation will be overwritten.

26.2 Uninstalling Supplementary Software

Additional software for the FRITZ!Box is available on the web
pages of AVM at en.avm.de/service/downloads.
If you have installed supplementary programs on one or more
computers, uninstall this software using the control panel of
your Windows operating system.

Uninstalling Programs in Windows 8.1 or 8

1. Press the Windows key and the X key at the same
time.
A menu is opened that contains all of the important
functions of Windows 8 and 8.1, respectively.
2. Click on the “Programs and Features” entry.
The “Uninstall or change a program” list shows all of the
programs installed on your computer.
3. Mark the AVM program you want to remove in the list.
4. Click the “Uninstall” button.
The program will be removed.

FRITZ!Box 7272 175

Uninstalling Supplementary Software

Uninstalling Programs in Windows 7

1. Open “Start / Control Panel / Programs”.
2. Under “Programs and Features”, click “Uninstall a pro-
gram”.
3. Mark the AVM program you want to remove in the list.
4. Click the “Uninstall/Change” button.
The program will be removed.

Uninstalling Programs in Windows Vista

1. Open “Start / Settings / Control Panel / Programs and
Functions”.
2. Mark the AVM program you want to remove in the list.
3. Click the “Uninstall/Change” button and confirm with
“Continue”.
The program will be removed.

Uninstalling Programs in Windows XP

1. Open “start / Control Panel / Add or Remove Programs”.
Make sure that the “Change or Remove Programs” but-
ton is selected in the column at left.
2. Mark the AVM program you want to remove in the list of
“Currently installed programs”.
3. Click the “Change/Remove” button.
The program will be removed.

FRITZ!Box 7272 176

Technical Specifications

27 Technical Specifications
Facts worth knowing: Here you will find comprehensive technical data
on your FRITZ!Box 7272.

27.1 Ports and Interfaces

• DSL/telephone port
– ADSL/ADSL2/ADSL2+ modem (also IP-based,
Annex J), or alternatively ITU G.992.1, ITU G.992.3 or
ITU G.992.5 (Annex B or J)
– telephone port for connecting to the analog network
or ISDN
• Two a/b ports with RJ11 sockets for connecting two ana-
log terminal devices
• One ISDN S0 NT port
S0 bus with support for ISDN terminal devices; the CIP
services voice, telephony, audio 3.1 and fax G2/G3 are
supported
• DECT base station
• Four LAN ports via RJ45 sockets
– LAN 1 and LAN 2: standard Ethernet, 10/100/1000
Base-T
– LAN 3 and LAN 4: standard Ethernet, 10/100 Base-T
• One USB host controller (USB version 2.0)
• Wireless access point with support for wireless networks
in the 2.4-GHz frequency band
– IEEE 802.11b—11 Mbit/s
– IEEE 802.11g—54 Mbit/s
– IEEE 802.11n—450 Mbit/s

FRITZ!Box 7272 177

Router Functions

27.2 Router Functions

• Router
• DHCP server
• Firewall with IP masquerading/NAT
• IPv4 and IPv6
• Parental control and filter lists
• Port forwarding
• Dynamic DNS
• VPN

27.3 User Interface and Display

• Configuration and status messages via a web browser on
a connected computer
• Five LEDs indicate the condition of the device

27.4 Tones
• Busy signal: 500 ms tone, 500 ms pause, +/– 20 ms
• Ring tone: 1 s tone, 4 s pause +/– 100 ms

27.5 Device Properties

• Dimensions (W x D x H): circa 210 x 25 x 155 mm
• FRITZ!OS can be updated
• Conforms to CE standards
• Ambient conditions
– operating temperature: 0 °C – +40 °C
– storage temperature: -20 °C – +70 °C
– relative humidity (operation): 10% – 90%
– relative humidity (idle): 5% – 95%
• Supply voltage: 230 V / 50 Hz

FRITZ!Box 7272 178

Cables

• Maximum power consumption: 16 W

• Average power consumption: 6 W – 8 W
The average power consumption was determined at
room temperature (23 °C to 27 °C) with the following
load:
– DSL connection active
– wireless LAN on; no devices registered via wireless
LAN
– DECT on; one telephone registered via DECT; no ac-
tive calls
– one network device connected to a LAN port; no data
transfer; other LAN ports not in use

27.6 Cables

Network Cable (Yellow)

Illustration

Use
The network cable is used to connect computers and network devic-
es to the FRITZ!Box 7272.
• AVM recommends using a network cable no more than
100 meters long.
• Additional network cable is required if you would like to use all
of the FRITZ!Box 7272 network ports.
Extension

FRITZ!Box 7272 179

Cables

You can extend one or both ends of the network cable. You will
need the following components to extend the cable:
• Standard Cat-5 network cable, type STP (shielded twisted pair)
– When components of a category smaller than Cat 5 are
used, reduced transmission rates may result.
– You can use both straight cables and crosslink cables.
• 1 standard RJ45 CAT-5 double coupling with a 1:1 pinout
All components are available from specialized vendors.
Replacement
The network cable is a standard cable.
• As a replacement, use a standard Cat-5 network cable, type STP
(shielded twisted pair)
Replacement cable is available from specialized vendors.

DSL/telephone Cable

Illustration

Use
The DSL/telephone cable connects the FRITZ!Box to the DSL splitter
and the analog telephone line or the ISDN line.
Extension
You can extend one or multiple ends of the DSL/telephone cable.
You will need the following components to extend the cable:
• Standard Cat-5 network cable, type STP (shielded twisted pair)
• Standard RJ45 CAT-5 double coupling
Both components are available from specialized vendors.

FRITZ!Box 7272 180

Customer Service

28 Customer Service
Be it product documentation, frequently asked questions, tips or sup-
port: This chapter presents information on all important service topics.

28.1 Documentation on the FRITZ!Box

To take advantage of all commands and features of your
FRITZ!Box, consult the following documentation:

Help
In the FRITZ!Box user interface you can open the comprehen-
sive Online Help by clicking the “Help” icon and the “Help”
buttons.

Manual
The PDF file of the manual can be opened and downloaded
from the Internet at the following address:
en.avm.de/service/manuals/fritzbox
Choose the “FRITZ!Box” product group and then your
“FRITZ!Box 7272”. The PDF is opened.

28.2 Information in the Internet

On its web site AVM presents comprehensive information on
your AVM product.

Videos on the FRITZ!Box

Videos on many of the FRITZ!Box functions are available,
showing animated demonstrations of how to set up the indi-
vidual functions. The videos can be viewed at the following
address:
en.avm.de/service/fritz-clips/english-fritz-clips

FRITZ!Box 7272 181

Feedback on FRITZ!Box

AVM Knowledge Base

In our AVM Knowledge Base you can find answers to your
questions and specific solutions to your problems. The AVM
Knowledge Base is located in the “Service” area of the AVM
web site:
en.avm.de/nc/service/fritzbox/fritzbox-7272/knowledge-
base

28.3 Feedback on FRITZ!Box

In various places in the user interface, the FRITZ!Box offers
you the opportunity to send your concrete feedback to AVM.
Your feedback helps us to continually improve the FRITZ!Box.
When you submit feedback, only the technical data and no
personal data are transmitted to AVM. These data are used
for the exclusive purpose of product improvement. A corre-
sponding message appears in the Event Log, stating that the
feedback was sent to AVM.

Automatically Sending Error Reports to AVM

In the case of serious errors, this service generates a report
on the problem that occurred and automatically sends this er-
ror report to AVM. The error report helps improve the stability
of the FRITZ!OS.
Settings options for automatically sending error reports are
located on the “Contents / AVM Services” page of the
FRITZ!Box user interface.

Evaluating the DSL Connection

On the “Internet / DSL Information / Feedback” page you can
evaluate your DSL connection. This makes it possible to opti-
mize your DSL performance with upcoming FRITZ!OS updates.

Evaluating the Wireless LAN Connection

On the “WLAN / Radio Network / Known Wireless LAN Devices
/ Feedback” page you can evaluate your satisfaction with the
wireless LAN connection between the FRITZ!Box and the wire-
less device. This information helps AVM optimize the wireless
LAN properties of the FRITZ!Box.

FRITZ!Box 7272 182

Assistance from the Support Team

Evaluating the Voice Quality of Internet Calls

In the advanced view of the FRITZ!Box (see page 35), the “Te-
lephony / Own Telephone Numbers / Voice Quality” page of-
fers you the opportunity to evaluate the quality of the Internet
call. Your evaluation will help us continue to improve the
quality of voice transmission in Internet calls made over the
FRITZ!Box.
The contents of the call and numbers participating will not be
transmitted to AVM.

28.4 Assistance from the Support Team

If you have problems with FRITZ!Box, proceed as follows:
1. If you have questions about starting operation of your
FRITZ!Box, please consult the following chapters:
– Before You Connect the FRITZ!Box from page 17
– Connecting the FRITZ!Box from page 19
– Connecting a Computer with a Network Cable from
page 27
– Connecting Computers with the FRITZ!Box over
Wireless LAN from page 29
2. If you have any problems, for instance in establishing
connections, read the section Help in Case of Errors from
page 159.
3. Read our tips in the AVM Knowledge Base in the “Ser-
vice” area:
en.avm.de/nc/service/fritzbox/fritzbox-
7272/knowledge-base
This site contains answers to questions our customers
have frequently asked the Support team.

FRITZ!Box 7272 183

Assistance from the Support Team

Support by e-mail
You can send us an English-language e-mail request at any
time using the “Service” area of our web site. You can reach
the service area at
en.avm.de/service/support-request/your-support-request.
1. Select the product group and your product for which you
need support from the “Support” area.
You will receive a selection of FAQs.
2. If you need more help, click the “Contact Support” but-
ton to open the e-mail support form.
3. Fill out the form and send it to AVM by clicking the “Sub-
mit support request” button.
Our Support team will respond by e-mail as quickly as possi-
ble.

FRITZ!Box 7272 184

Manufacturer’s Warranty

28.5 Manufacturer’s Warranty

We offer a manufacturer’s warranty of 5 years on the hard-
ware of this original product. The warranty period begins with
the purchase date from the first end user. Compliance with
the warranty period can be proven by submission of the origi-
nal invoice or comparable documents. This warranty does not
restrict your warranty rights based on the contract of sale or
other statutory rights.
Within the warranty period, we will remove defects to the
product which are demonstrably due to faults in materials or
manufacturing. Our warranty does not cover defects which oc-
cur due to incorrect installation, improper use, non-obser-
vance of instructions in the user manual, normal wear and
tear or defects in the environment of the system (third-party
hardware or software). We may, at our discretion, repair or re-
place the defective product. Claims other than the right to the
removal of defects which is mentioned in these terms of war-
ranty are not constituted.
We guarantee that the software conforms with general speci-
fications, not, however, that the software meets your individ-
ual requirements. Delivery costs will not be reimbursed. Prod-
ucts which have been replaced revert to our ownership.
Claims recognized under warranty entail neither an extension
or recommencement of the warranty period. If we reject a war-
ranty claim, this claim lapses no later than six months after
being rejected by us.
This warranty shall be governed by German substantive law,
to the exclusion of the United Nations Convention on Con-
tracts for the International Sale of Goods (CISG).

FRITZ!Box 7272 185

Legal Notice
Legal Notice
This documentation and the software it describes are protected by copyright. AVM grants the non-
exclusive right to use the software, which is supplied exclusively in object code format. The licens-
ee may create only one copy of the software, which may be used exclusively for backup use.
AVM reserves all rights that are not expressly granted to the licensee. Without previous approval
in writing, and except for in cases permitted by law, it is particularly prohibited to
• copy, propagate or in any other manner make this documentation or this software publicly ac-
cessible, or
• process, disassemble, reverse engineer, translate, decompile or in any other manner open
the software and subsequently copy, propagate or make the software publicly accessible in
any other manner.
This documentation and software have been produced with all due care and checked for correct-
ness in accordance with the best available technology. AVM GmbH disclaims all liability and war-
ranties, whether express or implied, relating to the AVM product’s quality, performance or suit-
ability for any given purpose which deviates from the performance specifications contained in the
product description. The licensee bears all risk in regard to hazards and impairments of quality
which may arise in connection with the use of this product.
AVM will not be liable for damages arising directly or indirectly from the use of the manual or the
software, nor for incidental or consequential damages, except in case of intent or gross negli-
gence. AVM expressly disclaims all liability for the loss of or damage to hardware or software or
data as a result of direct or indirect errors or destruction and for any costs (including connection
charges) related to the documentation and the software and due to incorrect installations not per-
formed by AVM itself.
The information in this documentation and the software are subject to change without notice for
the purpose of technical improvement.
© AVM GmbH 2013 – 2016. All rights reserved. Documentation release 06/2016

AVM Audiovisuelles Marketing AVM Computersysteme AVM in the Internet:

und Computersysteme GmbH Vertriebs GmbH en.avm.de
Alt-Moabit 95 Alt-Moabit 95
D 10559 Berlin D 10559 Berlin
Germany Germany

Trademarks: Trademarks like AVM, FRITZ! and FRITZ!Box (product names and logos) are protected
trademarks owned by AVM GmbH. Microsoft, Windows and the Windows logo are trademarks
owned by Microsoft Corporation in the USA and/or other countries. Apple, App Store, iPhone, iPod
and iPad are trademarks owned by Apple Inc. in the USA and/or other countries. IOS is a trade-
mark owned by Cisco Technology Inc. in den USA and/or other countries. Google and Android are
trademarks owned by Google Inc. in the USA and/or other countries. All other trademarks (like
product names, logos, commercial names) are owned by their respective holders.

FRITZ!Box 7272 186

Declaration of CE Conformity
AVM declares herewith that the device is compliant with
the basic requirements and the relevant rules in
directives 2014/53/EU, 2009/125/EC and 2011/65/EU.
The declaration of CE conformity is available at
http://en.avm.de/ce.

FRITZ!Box 7272 187

Disposal Information
In accordance with European regulations, the
FRITZ!Box 7272, as well as all devices and electronic compo-
nents contained in the package, may not be disposed with
household waste.
After use, please dispose of FRITZ!Box 7272 and all electronic
components and devices included with delivery at a collec-
tion point in your local community for the disposal of electric
and electronic appliances.

Symbol for the separate collection of electric and electronic devices

FRITZ!Box 7272 188

Drilling Template
A drilling template is presented below. Use the drilling template as a
guide to mark the holes needed to mount the FRITZ!Box on a wall.

This page must be printed out at a

size of 100%. Do not enlarge it,
adjust its size, reformat or rescale it
in your printer settings.
Index
A connecting
answering machine . . . . . . . . . . . . 52
access profiles . . . . . . . . . . . . . . . . 78, 83
behind modem . . . . . . . . . . . . . 23, 48
alarm . . . . . . . . . . . . . . . . . . . . . .121, 166
behind router . . . . . . . . . . . . . . . . . 24
alternating . . . . . . . . . . . . . . . . . . . . . . 128
computer. . . . . . . . . . . . . . . . . . . . . 27
ambient conditions. . . . . . . . . . . . . . . 178
door intercom system . . . . . . . . . . 56
answering machine
DSL . . . . . . . . . . . . . . . . . . . . . . . . . 20
connecting external . . . . . . . . . . . . 52
electrical power . . . . . . . . . . . . . . . 19
using internal answering machine
fax machine . . . . . . . . . . . . . . . . . . 52
. . . . . . . . . . . . . . . . . . . . . . . . . . 114
hub/switch . . . . . . . . . . . . . . . . . . . 28
apps
landline . . . . . . . . . . . . . . . . . . . . . . 25
FRITZ!App Fon . . . . . . . . . . . . . . . . . 54
mobile network. . . . . . . . . . . . . 23, 48
FRITZ!App Ticker . . . . . . . . . . . . . . 113
smartphone . . . . . . . . . . . . . . . . . . 54
MyFRITZ!App . . . . . . . . . . . . . . . . . . 75
telephone . . . . . . . . . . . . . . . . . . . . 52
auto channel (wireless LAN). . . . . . . . 110
to ISDN . . . . . . . . . . . . . . . . . . . . . . 26
automatic error report . . . . . . . . . . . . 182
to landline. . . . . . . . . . . . . . . . . . . . 21
to telephone network . . . . . . . . . . . 24
B USB devices . . . . . . . . . . . . . . . . . 144
baby monitor . . . . . . . . . . . . . . . . . . . . 122 VDSL . . . . . . . . . . . . . . . . . . . . . . . . 20
blacklist . . . . . . . . . . . . . . . . . . . . . . . . . 78 connecting DSL . . . . . . . . . . . . . . . . . . . 20
blocking calls . . . . . . . . . . . . . . . . . . . 120 connecting IP telephones. . . . . . . . . . . 56
busy signal . . . . . . . . . . . . . . . . . . . . . 178 connecting ISDN telephones . . . . . . . . 52
button connecting VDSL . . . . . . . . . . . . . . . . . . 20
DECT . . . . . . . . . . . . . . . . . . . . . . . . 15 consultation . . . . . . . . . . . . . . . . . . . . 128
wireless LAN . . . . . . . . . . . . . . . . . . 15 conventions. . . . . . . . . . . . . . . . . . . . . . 11
copyright . . . . . . . . . . . . . . . . . . . . . . . 186
C cordless telephone
deregistering. . . . . . . . . . . . . . . . . 132
cable paging . . . . . . . . . . . . . . . . . . . . . . 132
DSL/telephone cable . . . . . . . . . . 180 registering. . . . . . . . . . . . . . . . . . . . 53
network cable . . . . . . . . . . . . . . . . 179 customer service. . . . . . . . . . . . . . . . . 181
cable connection (broadband). . . . 23, 48
call back . . . . . . . . . . . . . . . . . . . . . . . 130
call block . . . . . . . . . . . . . . . . . . . . . . . 120
call diversion . . . . . . . . . . . . . . . .118, 168
call list . . . . . . . . . . . . . . . . . . . . . .65, 113
call waiting . . . . . . . . . . . . . . . . . . . . . 127
CE conformity declaration . . . . . . . . . 187
CLIR (calling line identification
restriction) . . . . . . . . . . . . . . . . . . . . 125
configuration . . . . . . . . . . . . . . . . . . . . . 33

FRITZ!Box 7272 190

D F
declaration of CE conformity . . . . . . . 187 factory settings
DECT base station . . . . . . . . . . . . .14, 132 DHCP server . . . . . . . . . . . . . . . . . 138
DECT button. . . . . . . . . . . . . . . . . . . . . . 15 IPv4 address . . . . . . . . . . . . . . . . . 138
DECT cordless telephone loading by telephone . . . . . . . . . . 172
deregistering. . . . . . . . . . . . . . . . . 132 loading with FRITZ!Box. . . . . . . . . 174
paging . . . . . . . . . . . . . . . . . . . . . . 132 fax
registering . . . . . . . . . . . . . . . . . . . . 53 forwarding by e-mail . . . . . . . . . . 117
DECT Eco . . . . . . . . . . . . . . . . . . . . . . . 133 receiving . . . . . . . . . . . . . . . . . . . . 117
device properties . . . . . . . . . . . . . . . . 178 fax machine connection . . . . . . . . . . . . 52
DHCP server (integrated) . . . . . . . . . . 138 features . . . . . . . . . . . . . . . . . . . . . . . . 124
dialing rules . . . . . . . . . . . . . . . . . . . . 119 feedback . . . . . . . . . . . . . . . . . . . . . . . 182
disposal . . . . . . . . . . . . . . . . . . . . . . . . 188 filters for Internet use
DNS server. . . . . . . . . . . . . . . . . . . . . . . 96 blacklist . . . . . . . . . . . . . . . . . . . . . 78
DNSSEC . . . . . . . . . . . . . . . . . . . . . . . . . 96 editing list. . . . . . . . . . . . . . . . . . . . 84
Do Not Disturb. . . . . . . . . . . . . . . . . . . 167 whitelist . . . . . . . . . . . . . . . . . . . . . 78
documentation . . . . . . . . . . . . . . . . . . 181 FRITZ!App Fon . . . . . . . . . . . . . . . . . . . . 54
door intercom system . . . . . . . . . . . . . . 56 FRITZ!App Ticker . . . . . . . . . . . . . . . . . 113
drilling template . . . . . . . . . . . . . . . . . 189 FRITZ!Box diagnostics. . . . . . . . . . . . . . 36
DSL/telephone cable . . . . . . . . . . . . . 180 FRITZ!Box function test . . . . . . . . . . . . . 36
dynamic DNS . . . . . . . . . . . . . . . . . . . . . 89 FRITZ!Box keylock . . . . . . . . . . . . . . . . . 41
FRITZ!Box password
E configuring . . . . . . . . . . . . . . . . . . . 60
password forgotten . . . . . . . . . . . . 69
e-mail notifications. . . . . . . . . . . . . . . . 39
quick access . . . . . . . . . . . . . . . . . . 61
ECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
FRITZ!Box user account
electrical power
configuring . . . . . . . . . . . . . . . . . . . 62
connecting . . . . . . . . . . . . . . . . . . . 19
disabling . . . . . . . . . . . . . . . . . . . . . 68
electricity
forgot password . . . . . . . . . . . . . . . 69
FRITZ!Box consumption . . . . . . . . 178
ftpuser. . . . . . . . . . . . . . . . . . . . . . . 67
emergency IP address. . . . . . . . . . . . . 137
quick access . . . . . . . . . . . . . . . . . . 68
ending operation . . . . . . . . . . . . . . . . 174
rights . . . . . . . . . . . . . . . . . . . . . . . . 64
energy
FRITZ!NAS
saving . . . . . . . . . . . . . . . . . . . . . . . 36
password protection . . . . . . . . . . 154
evaluating
requirements . . . . . . . . . . . . . . . . 154
DSL connection. . . . . . . . . . . . . . . 182
starting . . . . . . . . . . . . . . . . . . . . . 154
voice quality . . . . . . . . . . . . . . . . . 183
FRITZ!OS update
wireless LAN connection . . . . . . . 182
automatic search . . . . . . . . . . . . . . 46
explicit call transfer . . . . . . . . . . . . . . 129
performing . . . . . . . . . . . . . . . . . . . 43
exposed host. . . . . . . . . . . . . . . . . . . . . 87

FRITZ!Box 7272 191

G I
green AP (wireless LAN) . . . . . . . . . . . . 37 imprint . . . . . . . . . . . . . . . . . . . . . . . . . 186
green mode (LAN) . . . . . . . . . . . . . . . . . 38 information in the Internet
guest access knowledge base . . . . . . . . . . . . . . 182
LAN4 . . . . . . . . . . . . . . . . . . . . . . . 158 videos . . . . . . . . . . . . . . . . . . . . . . 181
see guest network . . . . . . . . . . . . 157 instructions
wireless LAN . . . . . . . . . . . . . . . . . 157 handling . . . . . . . . . . . . . . . . . . . . . . 9
guest network security . . . . . . . . . . . . . . . . . . . . . . . 8
configuring . . . . . . . . . . . . . . . . . . 157 interfaces on the FRITZ!Box . . . . . 13, 177
internal
H transfer . . . . . . . . . . . . . . . . . . . . . 124
internal calls
help
making . . . . . . . . . . . . . . . . . . . . . 124
customer service . . . . . . . . . . . . . 181
internal memory . . . . . . . . . . . . . . . . . 174
knowledge base . . . . . . . . . . . . . . 182
Internet access . . . . . . . . . . . . .66, 78, 90
manual . . . . . . . . . . . . . . . . . . . . . 181
via mobile network. . . . . . . . . . . . . 48
support team . . . . . . . . . . . . . . . . 183
Internet connection
user interface . . . . . . . . . . . . . . . . 181
configuring . . . . . . . . . . . . . . . . . . . 47
videos . . . . . . . . . . . . . . . . . . . . . . 181
configuring via DSL. . . . . . . . . . . . . 47
hibernation . . . . . . . . . . . . . . . . . . . . . 104
over LAN 1. . . . . . . . . . . . . . . . . . . . 49
holding . . . . . . . . . . . . . . . . . . . . . . . . 128
via cable modem . . . . . . . . . . . 23, 48
home network
via mobile network. . . . . . . . . . . . . 23
network devices . . . . . . . . . . . . . . 134
Internet protocol version 6. . . . . . . . . . 97
overview . . . . . . . . . . . . . . . . . . . . 155
Internet router . . . . . . . . . . . . . . . . . . . . 78
smart home. . . . . . . . . . . . . . . . . . 156
Internet telephone number . . . . . . . . 125
storage (NAS) . . . . . . . . . . . . . . . . 154
Internet telephone numbers . . . . . . . . 57
USB devices . . . . . . . . . . . . . . . . . 144
Internet use
hotspot (wireless LAN) . . . . . . . . . . . . 157
blocking web pages . . . . . . . . . . . . 78
HSPA (mobile network). . . . . . .23, 48, 99
time limits. . . . . . . . . . . . . . . . . . . . 78
HTTPS. . . . . . . . . . . . . . . . . . . . . . . . . . . 90
IP address
hub
changing . . . . . . . . . . . . . . . . . . . . 140
LAN . . . . . . . . . . . . . . . . . . . . . . . . . 28
emergency . . . . . . . . . . . . . . . . . . 137
USB . . . . . . . . . . . . . . . . . . . . . . . . 145
in Linux . . . . . . . . . . . . . . . . . . . . . 143
in Mac OS X. . . . . . . . . . . . . . . . . . 143
obtaining automatically . . . . . . . . 141
IPv4
address . . . . . . . . . . . . . . . . . . . . . 138
settings . . . . . . . . . . . . . . . . . . . . . 137
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

K
keyboard shortcuts. . . . . . . . . . . . . . . 166
keypad shortcuts . . . . . . . . . . . . . . . . 129

FRITZ!Box 7272 192

L notice
legal. . . . . . . . . . . . . . . . . . . . . . . . 186
LAN
notifications . . . . . . . . . . . . . . . . . . . . . 39
connecting . . . . . . . . . . . . . . . . . . . 27
guest access . . . . . . . . . . . . . . . . . 158
landline O
connecting . . . . . . . . . . . . . . . . . . . 25 operation requirements . . . . . . . . . . . . 17
telephone number . . . . . . . . . . . . 125 overview FRITZ!Box . . . . . . . . . . . . . . . . 33
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
legal notice . . . . . . . . . . . . . . . . . . . . . 186 P
LISP . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
package contents . . . . . . . . . . . . . . . . . 17
paging call. . . . . . . . . . . . . . . . . . . . . . 132
M parental control. . . . . . . . . . . . . . . . . . . 78
manufacturer’s warranty. . . . . . . . . . . 185 password for FRITZ!Box . . . . . . . . . . . . 59
media server . . . . . . . . . . . . . . . . . . . . 146 password protection
mobile network . . . . . . . . . . . . .23, 48, 99 configuring FRITZ!Box password . . 60
MyFRITZ! configuring FRITZ!Box users. . . . . . 62
Internet access . . . . . . . . . . . . . . . . 66 forgot password . . . . . . . . . . . . . . . 69
personal cloud service . . . . . . . . . . 72 overview . . . . . . . . . . . . . . . . . . . . . 59
security . . . . . . . . . . . . . . . . . . . . . . 77 personal cloud service . . . . . . . . . . . . . 72
setting up an account. . . . . . . . . . . 73 phone numbers
using . . . . . . . . . . . . . . . . . . . . . . . . 74 configuring . . . . . . . . . . . . . . . . . . . 57
MyFRITZ!App . . . . . . . . . . . . . . . . . . . . . 75 picking up a call . . . . . . . . . . . . . . . . . 115
pickup (call retrieval) . . . . . . . . . . . . . 115
N port forwarding . . . . . . . . . . . . . . . . . . . 87
port forwarding IPv6 . . . . . . . . . . . . . . . 87
NAS . . . . . . . . . . . . . . . . . . . . . . . .65, 154
ports on the FRITZ!Box . . . . . . . . . . . . 177
network
power consumption . . . . . . . . . . . . . . 178
changing settings . . . . . . . . . . . . . 140
power mode (LAN) . . . . . . . . . . . . . . . . 38
connecting . . . . . . . . . . . . . . . . . . . 27
push services . . . . . . . . . . . . . . . . . . . . 39
factory settings . . . . . . . . . . . . . . . 137
hub/switch . . . . . . . . . . . . . . . . . . . 28
IPv4 settings . . . . . . . . . . . . . . . . . 137 R
network overview . . . . . . . . . . . . . 134 recycling . . . . . . . . . . . . . . . . . . . . . . . 188
network settings . . . . . . . . . . . . . . 134 registering FRITZ!Fon . . . . . . . . . . . . . . 53
prioritization . . . . . . . . . . . . . . . . . . 91 registering handset. . . . . . . . . . . . . . . . 53
network applications remote access (VPN). . . . . . . . . . . . . . . 94
blocking Internet access . . . . . . . . 78 remote maintenance. . . . . . . . . . . . . . . 90
list . . . . . . . . . . . . . . . . . . . . . . . . . . 85 requirements for operation . . . . . . . . . 17
network cable . . . . . . . . . . . . . . . . . . . 179 ring tone . . . . . . . . . . . . . . . . . . . . . . . 178
network devices room monitoring . . . . . . . . . . . . . . . . . 122
home network . . . . . . . . . . . . . . . . 134
overview . . . . . . . . . . . . . . . . . . . . 134
remote maintenance of computer 136
wake on LAN . . . . . . . . . . . . . . . . . 136
network key . . . . . . . . . . . . . . . . . . . . . . 32
night service . . . . . . . . . . . . . . . . . . . . 104

FRITZ!Box 7272 193

S T
saving data . . . . . . . . . . . . . . . . . . . . . 174 technical specifications . . . . . . . . . . . 177
saving electricity . . . . . . . . . . . . . . . . . . 36 telephone
schedule . . . . . . . . . . . . . . . . . . . .37, 104 connecting . . . . . . . . . . . . . . . . . . . 52
security using keyboard shortcuts . . . . . . 166
FRITZ!Box password . . . . . . . . . . . . 60 telephone book. . . . . . . . . . . . . . . . . . 111
FRITZ!Box user account . . . . . . . . . 62 telephone line. . . . . . . . . . . . . . . . . . . . 24
FRITZ!OS update . . . . . . . . . . . . . . . 43 telephone number
installing and connecting . . . . . . . . 8 for next call . . . . . . . . . . . . . . . . . . 125
password protection . . . . . . . . . . . 59 identification restriction (CLIR) . . 125
saving settings . . . . . . . . . . . . . . . . 41 telephone numbers
VPN . . . . . . . . . . . . . . . . . . . . . . . . . 94 configuring . . . . . . . . . . . . . . . . . . . 57
settings telephone system . . . . . . . . . . . . . . . . 111
Internet access . . . . . . . . . . . . . . . . 66 telephones
IP address . . . . . . . . . . . . . . . . . . . 141 configuring . . . . . . . . . . . . . . . . . . . 58
network . . . . . . . . . . . . . . . . . . . . . 137 terminal devices
protecting with a password . . . . . . 59 configuring . . . . . . . . . . . . . . . . . . . 58
restoring . . . . . . . . . . . . . . . . . . . . . 42 connecting . . . . . . . . . . . . . . . . . . . 52
saving . . . . . . . . . . . . . . . . . . .42, 174 three-party conference call . . . . . . . . 126
user interface . . . . . . . . . . . . . . . . . 33 tips
smart home . . . . . . . . . . . . . . . . . . . . . . 65 password protection . . . . . . . . . . . 59
smartphone . . . . . . . . . . . . . . 54, 75, 113 tones . . . . . . . . . . . . . . . . . . . . . . . . . . 178
software transfer
FRITZ!OS . . . . . . . . . . . . . . . . . . . . . 43 internal . . . . . . . . . . . . . . . . . . . . . 124
uninstalling . . . . . . . . . . . . . . . . . . 175 transferring
starting operation external . . . . . . . . . . . . . . . . . . . . . 129
package contents . . . . . . . . . . . . . . 17 transmission power . . . . . . . . . . . . . . . 37
requirements . . . . . . . . . . . . . . . . . 17
storage (NAS) . . . . . . . . . . . . . . . . . . . 154
streaming. . . . . . . . . . . . . . . . . . . . . . . 146
support
by e-mail . . . . . . . . . . . . . . . . . . . . 184
information in the Internet. . . . . . 181
switch (LAN network) . . . . . . . . . . . . . . 28
switching outside dialing . . . . . . . . . . 172
symbols . . . . . . . . . . . . . . . . . . . . . . . . . 11

FRITZ!Box 7272 194

U W
UMTS wake on LAN . . . . . . . . . . . . . . . . . . . . 136
Internet access . . . . . . . . . . . . . . . . 48 warranty. . . . . . . . . . . . . . . . . . . . . . . . 185
Internet connection . . . . . . . . . . . . 23 whitelist. . . . . . . . . . . . . . . . . . . . . . . . . 78
substitute connection . . . . . . . . . . 99 Windows users . . . . . . . . . . . . . . . . . . . 85
uninstalling programs. . . . . . . . . . . . . 175 wireless auto channel. . . . . . . . . . . . . 110
uninstalling supplementary software 175 wireless LAN
update . . . . . . . . . . . . . . . . . . . . . . . . . . 43 access point . . . . . . . . . . . . . . . . . . 14
updating firmware. . . . . . . . . . . . . . . . . 43 connecting . . . . . . . . . . . . . . . . . . . 29
usage data. . . . . . . . . . . . . . . . . . . . . . . 39 extending a radio network . . . . . . 105
USB frequency ranges . . . . . . . . . . . . . 109
accessing memory . . . . . . . . . . . . 146 network key. . . . . . . . . . . . . . . . . . . 32
hub . . . . . . . . . . . . . . . . . . . . . . . . 145 range . . . . . . . . . . . . . . . . . . . . . . . 105
modem . . . . . . . . . . . . . . . . . . . . . 145 switching on and off. . . 15, 105, 171
port . . . . . . . . . . . . . . . . . . . . . . . . . 14 WPS . . . . . . . . . . . . . . . . . . . . . . . . . 29
printer . . . . . . . . . . . . . . . . . . . . . . 147 wireless LAN frequency ranges . . . . . 109
storage media . . . . . . . . . . . . . . . . 144 wireless LAN repeater . . . . . . . . . . . . . 105
USB devices wireless local area network . . . . . . . . 104
device types . . . . . . . . . . . . . . . . . 144 WLAN
home network . . . . . . . . . . . . . . . . 144 guest access . . . . . . . . . . . . . . . . . 157
user account WLAN button . . . . . . . . . . . . . . . . . . . . . 15
configuring . . . . . . . . . . . . . . . . . . . 62 WPS (Wi-Fi Protected Setup) . . . . . . . . 29
disabling . . . . . . . . . . . . . . . . . . . . . 68
forgot password . . . . . . . . . . . . . . . 69
ftpuser . . . . . . . . . . . . . . . . . . . . . . . 67
quick access . . . . . . . . . . . . . . . . . . 68
rights . . . . . . . . . . . . . . . . . . . . . . . . 64
user interface
opening . . . . . . . . . . . . . . . . . . . . . . 33
overview . . . . . . . . . . . . . . . . . . . . . 33
password protection . . . . . . . . . . . 59

V
videos . . . . . . . . . . . . . . . . . . . . . . . . . 181
views of the user interface
advanced view . . . . . . . . . . . . . . . . 35
standard view . . . . . . . . . . . . . . . . . 35
VPN
configuration wizard. . . . . . . . . . . . 95
user account . . . . . . . . . . . . . . . . . . 65
using remote access. . . . . . . . . . . . 94
VPN
client . . . . . . . . . . . . . . . . . . . . . . . . 95

FRITZ!Box 7272 195