Resume of
Uzzal Chandra Sarker
Cell Phone No. –01672789700, 01996800510
E-mail:
[email protected]CAREER OBJECTIVE
To become a successful and efficient entrepreneur in a well-established and
renowned multinational company through my sound socialized knowledge,
strong leadership and interpersonal communication skill as well as my
capability to work independently in a challenging and goal oriented
environment.
Working Experience
1.
Organization: MDSL Deploy to Dutch Bangla Bank Limited
(DBBL)
Office Address: 315/B, 2nd Floor, Shahid Tajuddin Sarani , Dhaka 1280
Department: Call center
Duration: April 01, 2019 to till date.
Responsibilities:
Answer courteously inbound calls.
Respond to customer inquires
Generate customer interest in the services or products offered by the
bank.
Provide personalized customer service by responding to the needs of
the customers.
Ensure feedback from the customer to further improve the customer
service.
Build customer loyalty by follow-up of customer call.
Evaluate problems of the customers and provide logical lasting
solutions.
Manage filing, mailing, correspondence and other management tasks.
2.
Organization: Cloudwell Limited
Office Address: Skill House (7th Floor),Ka-53/2 Pragati Sarani,
Shahjadpur, Gulshan, Dhaka-1212
Department: Call center
Duration: 1st May 2018 to 12th April 2019
Responsibilities:
Answer courteously inbound calls.
Respond to customer inquiries.
Ensure feedback from the customer.
Manage and update customer database with the status of each customer
Evaluate problems of the customers and provide logical lasting
solutions
3.
Organization: My Outsourcing Limited
Office Address: House: 37, Flat: A4-A5, Road-27, Block-A, Banani,
Dhaka-1213
Department: Call center
Duration: 21st February, 2017 to 5th May, 2018
Responsibilities:
Answer courteously inbound calls.
Respond to customer inquiries.
Build customer loyalty by follow-up of customer call.
ACADEMIC PROFILE
Name of Degree Name of subject Institution name Passing year Result
Master of Accounting Mohammadpur 2016 3.16 out of 4.00
Business Kendriya
Administration University
(MBA)
Bachelor of Accounting Mohammadpur 2015 3.14 out of 4.00
Business Kendriya
Administration University
(BBA)
Higher Business Studies Shaheed Ramiz 2011 4.00 out of 5.00
Secondary Uddin
Certificate (HSC) Cantonment
College
Secondary Business Studies Baunia Abdul 2009 4.75 out of 5.00
School Jalil High School
Certificate (SSC)
Interpersonal Skills
Computer:
Bank Related Software Proficiency, Experience working in servers like
– Oracle Software, Card Management System and CSS.
Software Proficiency: MS office, internet and E-mail, Web browsing.
Communication:
Excellent communication skill in both written and spoken in English
and Bengali.
Always open to receive suggest, advice and guidance.
Interest:
Professional: Bank, Financial Institutions & Multinational organization.
Personal: Reading Books, Travelling and Listening Music.
PERSONAL INFORMATION
Name : Uzzal Chandars Sarker
Father’s Name : Shorindra Sarker.
Mothers Name : Rekha Rani.
Sex : Male.
Present & Permanent
Address : Tafalia, Badaldi, Turag, Dhaka-1230.
Blood Group : B+
Height : 5’ 6”
Religion : Hindu
Nationality : Bangladeshi by birth.
National Id Number : 9141053117
Date of Birth : 5th May, 1994.
Marital Status : Single.
References:
References-1 References-2
MD. SHARAF UDDIN SHAHID AHMED ZIKU
Assistant Professor Officer
Mohammadpur Kendriya University Brac Bank (Call Center)
Mail: [email protected] Mail:[email protected]
Mobile: 01718223252 Mobile: 01914626338, 01321223863
Signature
Uzzal Chandra Sarkar
