January 2025
January 2025
Page 1 of 6
Relationship Summary:
Checking $3,000.30
Savings -----
Investments -----
(not FDIC Insured)
Loans -----
Account Type Account Monthly Service Non-Citi ATM Fee Average Monthly Waiver Applied
Fee Balance
Regular Checking 136858513 None None N/A No Fee - Qualifying
Activity Met
Total None None
Fees. When not linked to a checking account, savings account balances (excluding Citi Miles Ahead Savings) for the calendar
month prior to the end of the monthly statement period will be used to determine your Average Savings Balance, which
determines if you receive a monthly service fee. All fees assessed in this Statement Cycle, including Non-Citi ATM fees, will
appear as charges on the first Business Day of your next Account Statement. Please refer to your Client Manual Agreement for
details on how we determine your monthly fees and charges.
010/R1/04F014
CHENG-CHE TSAI Account 136858513 Page 2 of 6
Statement Period - Dec 4 - Jan 5, 2025
CHECKING ACTIVITY
Regular Checking
136858513 Beginning Balance: $2,483.47
Ending Balance: $3,000.30
Date Description Amount Subtracted Amount Added Balance
12/04 Zelle Credit PAY ID:JPM99asbp4o1 ORG ID:JPM NAME:CHENG-CHE TS 2,000.00
12/04 ACH Electronic Debit AMERICAN EXPR ACH PMT A8846 1 1,110.16
12/04 Transfer to Bankcard 08:51a #3642 800.00 2,573.31
ONLINE Reference # 009410
12/06 Zelle Credit PAY ID:JPM99asfpgk8 ORG ID:JPM NAME:CHENG-CHE TS 2,000.00
12/06 Zelle Debit PAY ID:CTI5GoEj33sK ORG ID:JPM NAME:CHENG-CHE TS 500.00
12/06 Transfer to Bankcard 04:41a #3642 647.00 3,426.31
ONLINE Reference # 000617
12/09 ACH Electronic Debit CHASE CREDIT CRD EPAY 8008134985 99.00 3,327.31
12/13 Zelle Credit PAY ID:JPM99aswgvp4 ORG ID:JPM NAME:CHENG-CHE TS 2,000.00
12/13 Transfer to Bankcard 06:30a #3642 500.00
ONLINE Reference # 001458
12/13 Transfer to Bankcard 09:09p #3642 600.00 4,227.31
ONLINE Reference # 007373
12/16 Zelle Credit PAY ID:JPM99at1f13r ORG ID:JPM NAME:CHENG-CHE TS 330.00
12/16 ACH Electronic Debit CHASE CREDIT CRD EPAY 8025432995 636.02 3,921.29
12/17 ACH Electronic Debit CHASE CREDIT CRD AUTOPAY 430.99
12/17 ACH Electronic Debit CHASE CREDIT CRD EPAY 8033625471 1,000.00
12/17 ACH Electronic Debit CHASE CREDIT CRD EPAY 8033636829 1,000.00 1,490.30
12/18 Zelle Credit PAY ID:JPM99at6irgv ORG ID:JPM NAME:CHENG-CHE TS 10.00 1,500.30
01/03 Zelle Credit PAY ID:JPM99au2fa4f ORG ID:JPM NAME:CHENG-CHE TS 2,000.00
01/03 Zelle Debit PAY ID:CTIwwqb3Uqzv ORG ID:COF NAME:Cheng Tsai 1.00
01/03 Zelle Debit PAY ID:CTI6ygmc0zpZ ORG ID:COF NAME:Cheng Tsai 399.00
01/03 Transfer to Bankcard 10:26a #3642 100.00 3,000.30
ONLINE Reference # 006622
Total Subtracted/Added 7,823.17 8,340.00
All transaction times and dates reflected are based on Eastern Time.
010/R1/04F014
CHENG-CHE TSAI Account 136858513 Page 3 of 6
Statement Period - Dec 4 - Jan 5, 2025
IF YOU HAVE QUESTIONS ON: YOU CAN CALL: YOU CAN WRITE:
Checking 888-248-4226 Citibank Client Services
For TTY:We accept 711 or 100 Citibank Drive
other Relay Service. San Antonio, TX 78245-9966
If you have questions about marketing communications, please visit www.citi.com/offersforyou or call 1-888-248-4226
(TTY: We accept 711 or other Relay Service).
010/R1/04F014
CHENG-CHE TSAI Account 136858513 Page 4 of 6
Statement Period - Dec 4 - Jan 5, 2025
Important Disclosures
Please read the paragraphs below for important information on your accounts with us. Note that some of these products may not be available in all states.
The products reported on this statement have been combined onto one monthly statement at your request. The ownership and title of individual products reported here may be
different from the addressee(s) on the first page.
When you initiate a payment by phone, you authorize Citi to electronically debit your specified bank account by an ACH transaction in the amount and on such date that you
indicated on the phone. You may cancel a one-time payment by calling the number on your statement within the timeframe disclosed to you on the phone. For additional
information about cancelling an ACH payment, see your Client Manual Agreement for details.
IN CASE OF ERRORS
In Case of Errors or Questions About Your Electronic Fund Transfers:
If you think your statement or record is wrong or if you need more information about a transfer on the statement or record, telephone us or write to us at the address shown in
the Customer Service Information section on your statement as soon as possible. We must hear from you no later than 60 days after we sent you the first statement on which
the error or problem appeared. You are entitled to remedies for error resolution for an electronic fund transfer in accordance with the Electronic Fund Transfer Act and federal
Regulation E or in accordance with laws of the state where your account is located as may be applicable. See your Client Manual Agreement for details.
Give us the following information: (1) your name and account number, (2) the dollar amount of the suspected error, (3) describe the error or the transfer you are unsure
about and explain as clearly as you can why you believe there is an error or why you need more information. We will investigate your complaint and will correct any error
promptly. If we take more than 10 business days to do this we will recredit your account for the amount you think is in error, so that you will have use of the money during the
time it takes us to complete our investigation.
The following special procedures apply to errors or questions about international wire transfers or international Citibank Global Transfers to a recipient located in
a foreign country: Telephone us or write to us at the address shown in the Customer Service Information section on your statement as soon as possible. We must hear from
you within 180 days of the date we indicated to you that the funds would be made available to the recipient of that transfer. At the time you contact us, we may ask for the
following information: 1) your name, address and account number; 2) the name of the person receiving the funds, and if you know it, his or her telephone number and/or
address; 3) the dollar amount of the transfer; 4) the reference code for the transfer; and 5) a description of the error or why you need additional information. We may also ask
you to select a choice of remedy (credit to your account in an amount necessary to resolve the error or alternatively, a resend of the transfer in an amount necessary to resolve
the error for those cases where bank error is found). We will determine whether an error has occurred within 90 days after you contact us. If we determine that an error has
occurred, we will promptly correct that error in accordance with the error resolution procedures under the Electronic Fund Transfer Act and federal Regulation E or in
accordance with the laws of the state where your account is located as may be applicable. See your Client Manual Agreement for details.
2. Your Relationship Tier status will determine your Annual Percentage Yield for Citi Savings accounts (but not other Savings accounts) and may impact your eligibility for
Monthly Service Fee and Non-Citi ATM waivers, along with other fees, features and benefits. Customers who did not own a Citibank checking, savings, CD, IRA, or
investment account (investment accounts are offered through CGMI) in the 30 calendar days prior to opening their new EDI account ("New to Relationship" customers)
may choose their Relationship Tier when opening the new EDI account. Re-Tiering will begin reviewing New to Relationship customer CAMB in the first full month after
account opening, but it takes three months of sustained Balance Ranges for an Up-Tiering or Re-Tiering Out change. Unless a Tier exception applies, customers are
Re-Tiered automatically on the first calendar day of the month. Through Re-Tiering, if an existing customer CAMB range meets the minimum Balance Range required for
a higher Relationship Tier for three consecutive calendar months, they will automatically be Up-Tiered. If an existing customer wants to maintain their Relationship Tier,
they need to make sure their CAMB does not drop below their Relationship Tier's minimum Balance Range for three consecutive calendar months.
You may be able to join Relationship Tiers faster and maintain Relationship Tiers by enrolling in Tier Acceleration. For three months after enrollment, Citi will review your
"End of Day" balances on the last Business Day of the month across all EDI accounts you own ("EOD Balance"). Your EOD Balance is your Available Now Balance
across eligible deposit and investment accounts at 10:30 p.m. EST. If your EOD balance meets the Balance Range for the same or a higher Relationship Tier on one or
more eligible months, you will join that Relationship Tier on the first day of the next calendar month.
Your individual Account Statement will show both your current monthly Relationship Tier and up to 3 months of CAMB and Relationship Tier history.
Important: When customers own accounts as Joint Owners, the Relationship Tier associated with their account will be determined by the highest Relationship Tier among
joint owners. The CAMB shown on a joint Account Statement will show the highest CAMB range among account owners.
Important: On statements, Joint Account owners will see the highest balance range of CAMB and highest Relationship Tier among Joint Account owners. Family
Relationship members will see the Family CAMB range. Members in a Legacy Relationship will see the Legacy Relationship CAMB range. . As a result, Joint Account
owners, Family Linking members, and Members of Legacy Relationships may be able to deduce approximate balances of other owners and members. When deciding to
open a Joint Account, join a Family Linking, or remain in Legacy Relationships, customers should evaluate their privacy needs, along with their need for rate and fee
advantages.
Citigold Private
Citi Priority Citigold
Client
4. Citibank generally charges fees for its products and services. Deposit accounts are subject to service, transaction or other fees not covered by the Monthly Service Fee.
For a complete list of applicable fees and to learn the impact of Relationship Tiers on those fees, please visit the Fee Schedule of the Client Manual Agreement. Please
also carefully review any fee disclosures provided at the time of a transaction or when a service is provided, such as when you open a Safe Deposit Box or order checks.
Account Fees Monthly Service Fee and Non-Citi ATM Fee Waived in months where the following
situations apply
Month of account
Citigold Private
Monthly opening and for the
Non--Citi Client, Citigold or Citi
Description Service Activity first 3 full calendar
ATM Fee Priority Relationship
Fee months after account
Tiers
opening.
Regular Checking $15 $2.50 Enhanced Direct Deposit* of $250 or more Yes Yes
Access Checking $5 $2.50 Enhanced Direct Deposit* of $250 or more Yes Yes
Important: Non-Citi ATM fee is non-waivable
* An Enhanced Direct Deposit is an electronic deposit through the Automated Clearing House ("ACH") Network of payroll, pension, social security, government benefits
and other payments to your checking account totaling at least $250 or more in a calendar month. An Enhanced Direct Deposit also includes all deposits via Zelle and
other P2P payments when made via ACH using providers such as Venmo or PayPal. Teller deposits, cash deposits, check deposits, wire transfers, transfers between
Citibank accounts, ATM transfers and deposits, mobile check deposits, and P2P payments using a debit card do not qualify as an Enhanced Direct Deposit.