Health Systems Management

Information Technology
Course Number: Co-Requisites: Pre-Requisites:
INFO-6057 N/A N/A
Applicable Program(s): Core/Elective:
HSY2 - Health Systems Core
Management (HSY2-ITY-20245)
Prepared by: Dr. Silvie MacLean, Professor/Course Leader
Approved by: Prini Dhawan, Program Manager
Approval Date: Tuesday, July 2, 2024
Approved for Academic Year: 2024-2025
Normative Hours: 60.00

Course Description

Students will be introduced to the main concepts of Health Systems Management including the collection, use and
disclosure of health records in an evolving healthcare landscape and technology environment. The current health
information issues, standards, trends structure and function of health care communities in general, and health care
facilities specifically, will be examined. The implication of legislation on health systems management will be
explored. Principles of communication, leadership, change management of quality data and information, while
maintaining security of health information throughout its life cyle are addressed. The importance of professional
ethics, legal and policy implications of health information systems privacy and confidentiality will be emphasized
throughout the course.

Course Learning Outcomes

Upon successful completion of this course, you will be able to reliably demonstrate the following Course Learning
Outcomes which will be taught and evaluated:

1.) Describe the structure of the general health care environment in Canada and maintain knowledge of current
health information management issues, trends, technologies and standards to support health information
management systems and processes.
2.) Identify the methods of medical claims submission and reports, the billing cycle, and third party billing in Canada
to support the management, analysis and presentation of health information as well as the support of client care
outcomes.

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3.) Explain the organization and function of hospital departments, charts, forms, documents, and procedures and the
roles and responsibilities of various health care professionals. This includes illustrating the use of current standards
and emerging technologies to support the management, analysis and presentation of health information as well as
quality health information and its impact on client care.
4.) Apply general principles of health information management of electronic medical records and traditional patient
charts while complying with legal obligations, as well as with the professional, ethical and organizational standards
that ensure privacy, security and confidentiality in the access, retention, storage and disposal of health information.

5.) Summarize the phases of the health record life cycle and list components of a typical patient chart to ensure
completeness, accuracy, consistency, timeliness and integrity of health information.

6.) Define the basic principles of consent to treatment and when and to whom patient information should be released
in accordance with statutory requirements, and within specified deadlines.

7.) Recognize the implication of legislation in a health environment and the principles of professionalism,
communication and change management are addressed in the course.
8.) Discuss the importance of security, privacy, and confidentiality of health records and explain how to preserve
them based on the legal requirements in Canada. Includes: Canada Health Act, PHIPA, FIPPA, PIPEDA, and
federal and provincial standards to participate in the retrieval, analysis and presentation of relevant health
information to diverse stakeholders.

Essential Employability Skills

Upon successful completion of this course, you will be able to reliably demonstrate the following Essential
Employability Skills (EES):

EES 1 Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfills the
purpose and meets the needs of the audience.
EES 2 Respond to written, spoken or visual messages in a manner that ensures effective communication.
EES 4 Apply a systematic approach to solve problems.
EES 5 Use a variety of thinking skills to anticipate and solve problems.
EES 6 Locate, select, organize and document information using appropriate technology and information
systems.
EES 7 Analyze, evaluate and apply relevant information from a variety of sources.
EES 8 Show respect for diverse opinions, values, belief systems and contributions of others.
EES 9 Interact with others in groups or teams in ways that contribute to effective working relationships
and the achievement of goals.
EES 10 Manage the use of time and other resources to complete projects.
EES 11 Take responsibility for one's own actions, decisions and consequences.

Relationship to Vocational Learning Outcomes

This course provides the opportunity for you to achieve the following Program Vocational Learning Outcomes (VLO)
which will be taught and evaluated at an introductory (I), building (B) or culminating (C) level:

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HSY2 - Health Systems Management (HSY2-ITY-20245)

VLO 1 Assess organizational requirements for health information system technologies (HIST) and
evaluate the impact of HIST on business/clinical processes, and on health services delivery to
inform and support incremental change. (B)
VLO 2 Evaluate and develop health information management practices, policies and processes to support
client care, organizational goals, operations, and regulatory compliance. (B)
VLO 3 Differentiate between and among relevant local, national and global health care and health
information management issues, trends, technologies and standards to support health information
systems and processes. (I)
VLO 4 Ensure compliance with the legal health obligations, as well as with the professional, ethical and
organizational standards that ensure privacy, security and confidentiality in the access, retention,
storage, extraction, and disposal of personal health information. (B)
VLO 5 Assess and examine the completeness, accuracy, consistency, timeliness and integrity of health
information throughout the management of its lifecycle. (B)
VLO 6 Work professionally, ethically and collaboratively with stakeholders and as a member of an
interdisciplinary health care team, to enhance the collection, distribution, use, security and
awareness of quality health information and its impact on client care. (B)
VLO 7 Utilize diverse research methodologies, theories and health information/digital health practices to
support evidence-based decision-making. (B)
VLO 8 Apply principles of project management, quality improvement methods, financial management,
operational planning, and quality management to support health care operational performance and
effectiveness. (B)

Evaluation

The following list provides evidence of this course's learning achievements and the outcomes they validate:

Lab Activity(ies) (40%)

Validates Outcomes: CLO 1, CLO 2, CLO 3, CLO 4, CLO 6, CLO 7, CLO 8, EES 1, EES 4, EES 5, EES 6, EES 7,
EES 11, VLO 1, VLO 2, VLO 3, VLO 4, VLO 5, VLO 6, VLO 7, VLO 8

Quiz(zes)/Test(s) (20%)

Validates Outcomes: CLO 1, CLO 2, CLO 3, CLO 4, CLO 5, CLO 7, CLO 8, EES 2, EES 4, EES 5, EES 7, VLO 1,
VLO 2, VLO 3, VLO 4

Evaluation Assignment(s) (25%)

Validates Outcomes: CLO 1, CLO 4, CLO 5, CLO 6, CLO 7, CLO 8, EES 1, EES 2, EES 4, EES 5, EES 6, EES 7,
EES 8, EES 9, EES 10, EES 11, VLO 1, VLO 2, VLO 4, VLO 5, VLO 6

Test(s) (15%)

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Validates Outcomes: CLO 1, CLO 2, CLO 3, CLO 4, CLO 5, CLO 6, CLO 7, CLO 8, EES 2, EES 4, EES 5, EES 6,
EES 7, VLO 1, VLO 2, VLO 3, VLO 4, VLO 5

Refer to the FOL course site for detailed description and evaluation criteria and/or rubrics that will be used to
evaluate your course work. Note: Access to the course site will end at the conclusion of the course.

Enhanced Learning Resources Module

Textbook(s)/Bundle/Digital

ISBN/SKU: 9780135831397
Title/Description: Administrative and Clincial Procedures for the Canadian Health Professional
Required/Recommended: Required
Author: Valerie D. Thompson
Edition: Fifth Edition
Publisher: Pearson

Course Material(s) (Non-textbook)

Item: APA 7th Edition, Title: Publication Manual of the American Psychological Association. ISBN
97814333805615
Colour: Blue
Size: 25 cm x 18 cm
Special Order: No
Required/Recommended: Recommended

Other Technology

Description: This course requires that you have a computer or laptop with a webcam and built-in microphone. This
course also requires you have high-speed internet. Please purchase a USB as you will be doing several labs,
requiring you to save your information and project manage your work. This is mandatory.

Learning Activities to support the intended learning

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The material will be presented and reinforced through a variety of methods including lecture and interactive
assignments. Included are a number of in-class labs and reference material posted in the weekly contents
associated with the theory provided. The course web site (http://www.fanshaweonline.ca) will offer information, links,
notes/class slides and assignment directions and will be used for online communications related to this course. You
will be exposed to action learning involving experiential (experience) learning in your assignment(s). For instance,
for your group project, you will be provided assistance on how to conduct basic research and the knowledge you will
require to complete a project. Your research will begin with you conducting a literature review on a key issue with
interrelated concepts but your learning will be reflected on a hands-on project such as producing a video, poster, or
conducting a presentation (or a combination). This way you are applying new skills and knowledge related to the
materials you are learning. This experiential learning is grounded in the humanistic and constructivist perspective of
what you already know and helps link theory to practice. The goal is to help you develop skills to use for the real
world and also engage you into lifelong learning.

Experiential Learning:

Fanshawe College’s strategic plan and Strategic Mandate Agreement (SMA) with the Ministry of Colleges and
Universities (MCU) emphasizes both experiential learning and strong community engagement as desired outcomes
for our students. Experiential learning, by its nature, involves the student in their vocational community, and provides
greater opportunity to both understand their own vocation as well as how it interrelates to others in the work
community and the community at large.
Fanshawe College is committed to providing appropriate experiential learning to all students, using the range of
experiential learning. The goal is to have a curricular-based student experience included in all programs. The
College is also required to provide reporting metrics to the MCU as part of the SMA. The definitions below will be
mapped, where appropriate, to the reporting requirements established by the Ministry.
As part of Fanshawe College’s SMA with the MCU to promote experiential learning and provide students with a
signature learning experience, there will be a number of creative written and case studies assessments in this
course. The assessments involve in-depth research and analysis that result in addressing a real community problem
that requires resolution. Therefore, students will be provided with a number of resources, including tools and
methods to undertake research, but rely on students understanding of the systematic processes that go into the
research processes. The experiential learning projects result in improving the wellbeing of the community and aligns
with the broader institutional mission and stance of Fanshawe College to support community.

Prior Learning Assessment and Recognition

If you intend to apply for Prior Learning Assessment and Recognition (PLAR) to earn college credits for knowledge
and skills acquired through previous life and work experience, you will need to demonstrate competency at a post-
secondary level in the course learning outcomes outlined above. Academic and administrative standards for PLAR
are specified in Policy A124. The type of evaluation method used will be determined by a subject matter expert to
provide evidence of learning through a:
• Other: Please contact the School of Information Technology for more information at (519) 452-4291.

College Grading

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 Final Grade Range Grade Point Final Grade Range Grade Point

A+ 90% - 100% 4.2 A 80% - 89% 4.0

B+ 75% - 79% 3.5 B 70% - 74% 3.0

C+ 65% - 69% 2.5 C 60% - 64% 2.0

D+ 55% - 59% 1.5 D 50% - 54% 1.0

F 0% - 49% 0 P Greater than 50 n/a

I Incomplete n/a N No credit n/a

achieved

W Withdrawn n/a X Audit Only

Graduation from approved College programs requires a student to complete the program
curriculum, to meet its academic standards and to achieve a minimum cumulative GPA of 2.0 (C
grade), except in Applied Degree programs, where a student must achieve a minimum average
GPA of 2.5 (C+) in vocational courses and a GPA of 2.0 (C) in all other courses.

Course Specific Information (i.e., practices and procedures)

Your success and preparing you for excellence is important to us. Given this is a Post Graduate Program, there are
a number of minimum standards to ensure your individual lab assignments, individual assignments and group
assignments are met to align with the key competencies, skills, knowledge to align with the key VLO’s and EES’s of
the program. Therefore, please ensure the following minimum standards are achieved:

Integrity: Ensure your assignment contains no plagiarized segments. If it does, unfortunately, it will be considered an
academic offence. Note: Quotations and paraphrasing of any source without proper in-text citations and attached
reference list is considered plagiarism. The use of any AI/ChatGPT tools are considered a form of cheating.
Therefore, if any AI or ChatGPT is found to have been used as a tool on any assessment, this will be considered an
academic offence.

References: You must follow APA format which includes a two point process. One is in the body of your paper,
noted as an incite citation, which sources whom you received the ideas, information or read of the information. This
includes citing the last name of the author and year e.g. (Thompson, 2022) on any information which you have used
in the body of your paper from your introduction to the end of your conclusion. The second is to include on a
separate page, the full references at the back of the paper which allows any reader to look up the exact source. It is
critical that you must reference all sources and in every occasion and not just at the bottom of the paragraph as this
is only referencing the last sentence in your paragraph. Remember that when you are paraphrasing you still must
source and cite the reference. When you are using the direct information word from word, this information must be
placed into quotation marks. The description of APA format, Academic Integrity and cheating is posted on FOL-week
1 slide deck and on FOL as policy G-2-01. If you have not cited work or provided a reference list, this is considered
PLAGIARISM and you may receive a grade of 0. (Note: plagiarism is an academic offence – please check

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Fanshawe’s policies on what is considered plagiarism. Fanshawe Library Outreach Services have workshops and 1
on1 sessions available to provide additional support to better understand APA format).

Purpose: Ensure that your assignment achieves the primary purpose at least in a minimal way. Therefore, please
read your rubric and ensure you understand how your assignment is being assessed. A rubric is provided as an
assessment to your learning and to improve your inquiry, analysis and writing skills.

Readability: Ensure that your assignment is edited to account for the majority of grammar, punctuation, and spelling
errors. If it contains too many errors that create confusion of meaning and severely limits communication, then it will
not meet the minimum standards.

Note: Meeting the minimum expectation will NOT guarantee an A grade for this project! – Consider doing more than
what is expected by using the rubric.

For Missed Evaluation:

Please note that all individual labs are to be taking place during assigned lab time. This is written in the course
weekly and on the course syllabus. The date and time is also identified on FOL within the evaluation and tied into
your gradebook.

It is also very important to acknowledge that no late lab assignment submission are accepted outside of drop box
deadline time via email. Please, therefore, do not send an assignment to the professor via email. It is the student's
responsibility to upload their lab assignment but the due date and time. This requires project management of time
and not waiting until the last minute to upload to the drop box as several technical issues may arise.

Therefore, please be clear that there are under no circumstance or any exceptions for late assignments received
outside of drop box deadline. Note, this is also written explicitly on the front cover of the lab assignment instructions,
on the bottom of your weekly schedule, on your weekly lesson plans, on your syllabus and also on your FOL
calendar.

Computer dysfunction, uploading issues and timing issues with uploading onto drop box do not constitute for an
exceptional circumstance. Hence, please ensure to time manage and meet the schedule deadlines. The professor
outlines this specifically on each assignment in writing as well verbalizes this before and during the assessment.

Missed Evaluations DUE to exceptional circumstances:

It is expected that all students will write course evaluations (tests, quizzes) on the scheduled deadline. For online
quizzes, you will be require to go through the respondus lockdown browser and undertake this before entering the
quiz. For the quizzes, you will require a laptop or computer with a built in webcam and microphone. You will also
require consistent and reliable high-speed internet to complete the quizzes/tests.

For labs, the instructions are explicit and written on the front page of the lab assignment. They labs are noted also in
your FOL calendar and in your evaluation submission box. If a student misses an evaluation due to exceptional

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circumstances (e.g. serious illness, bereavement that is supported by evidence) an opportunity may be provided to
reschedule the evaluation. Whenever possible, prior notification must be given to the instructor. For students
attending classes at the college, immediately upon return to the College the student must fill out a Missed Evaluation
Form available from the School of Information Technology Office in G3001 and submit the form to the instructor for
approval. The student must state the reason for the absence and submit any documentation to support their request
(e.g. doctor's note, bereavement notice).

For any evaluation(s) worth 25% or more, a fee will be charged to cover the administration costs of rescheduling the
assessment(s). This fee will be set annually by the Office of the Registrar. All rescheduled evaluations that do not
require specialized facilities, such as computer labs, will be completed in the College's Testing Centre (see Missed
Evaluation Form for room numbers). Proof of payment must be presented to the invigilator at the Testing Centre
before being allowed to write the evaluation.

Consult the Program Division Policy for additional information on course evaluation and progression.
For quizzes and exams, the following instructions are provided to students to ensure a transparent and understood
process:

For Quiz/Exams: This course follows the college-wide policy for all quizzes, tests and exams where there are no
learning aids permited. This includes no access to other materials such as notes, books, iPad, PPT lecture
information, hearing devices, other computer devices or any abetting from other people. Note: No virtual machines
are permitted given they are not compatible to the technology requirements in the course.

Program Specific Information (i.e., practices and procedures)

HSY2 - Health Systems Management (HSY2-ITY-20245)

Health Systems Management Laptop Requirements

Windows 11 / CPU Compatibility Warning

HSY Program currently does not support Windows 11!
With the release of Windows 11, certain industry-standard applications have not been fully updated by the vendor at
this time. Due to limited support by many 3rd party vendors, Fanshawe IT Services currently highly encourages
users to stay with Windows 10 until further notice. It is recommended to stay with a Windows 10 based computer for
all school purposes at this time, unless explicitly required (listed in the system requirements, below).
Furthermore, please be advised that laptops running ARM CPUs (e.g. those computers that do not use an Intel or
AMD CPU) have limited support. This is because certain industry-standard software packages are designed for x86
or x64 Intel or AMD CPUs and will not currently work on ARM (QUALCOMM, for example) processors.
Apple MacBook and Chromebook Warning
Apple M1\M2 MacBooks and Chromebooks are not supported at this time!
Apple MacBook units based on the M1\M2 chipset and Google Chromebooks are both unable to run the Windows
operating system out of the box. Most Fanshawe programs are designed to utilize software with the Windows

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operating system as the expected software platform. As a result, purchasing a MacBook with the M1\M2 chipset or a
Google Chromebook for school use is not recommended. Unless specifically stated within your program, it is
recommended to stay with a Windows based computer for most school purposes.
Important Note:
Please note, All School of IT Programs now require a WebCam and Microphone
Please ensure that your laptop has a built-in webcam and microphone, which is required for online learning.

Health Systems Management Specific Requirements:

Processor: 64 bit Multicore Intel® w/ Intel-VT or 64 bit Multicore AMD with AMD-V support
Memory: 8GB Minimum; 16GB Recommended
Optical Drive: DVD Multi Dual Layer or external USB Optical Drive (Optional)
Operating System: Microsoft Windows 10 Enterprise, Pro, or Education
Hard Disk Drive: 500GB or greater HDD with external USB Storage Drive
Display: UXGA (1600 x 1200) DirectX 12 and OpenGL 4.50 or better
Communication devices:
Wireless (802.11a/b/g/n complian
Ethernet 10/100/1000 Mbps with standard RJ45 jack
USB: 2 x USB 3.0 ports & USB Flash Memory Storage Device
Virus and Spyware Protection Software | Antivirus is provided by Fanshawe.

School Related Information (i.e., practices and procedures)

Missed Evaluations
A student must inform the instructor PRIOR to the commencement of a normally scheduled evaluation that they will
be absent from the evaluation. Failure to do so will result in a mark of zero for that evaluation. If a student misses an
evaluation due to exceptional circumstances, e.g. serious illness, bereavement, an opportunity may be provided to
reschedule the evaluation. It is expected that the student has provided prior notification to the course Professor.

Immediately upon return from the absence, the student is responsible for submitting a written request for a
rescheduling opportunity to the course Professor. This request must be submitted via email and state the reason(s)
for the absence and be accompanied by appropriate supporting documentation.

Rescheduled opportunities should be provided as soon as possible upon return, depending on the circumstances.
Rescheduled evaluations may be offered in the Testing Centre outside regular class time.

Off-site/Virtual Test and Exam Proctoring for Courses

Tests and exams for the online offering of this course may require proctored invigilation to ensure academic integrity
as per college policy. A student who cannot appear on campus for a scheduled test or exam may have the option to
request the use of one of the following off-campus options for a fee:
Write a test/exam online with a remote proctoring service
Write at an authorized testing center

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Any test or exam that is not proctored at a Fanshawe campus may require a service fee that must be paid for by the
student. The service fee will vary depending on the option chosen by the student.

It is the sole responsibility of the student to notify the instructor in advance of the scheduled evaluation date
(normally 4 weeks prior) if there is an intention to use an alternative proctoring option. The student is also
responsible for locating and/or registering for an off-campus or virtual live proctor and for providing the details to the
instructor and/or the testing center in advance.

Upgrading Opportunities
Courses offered by the Faculty of Business, Information Technology, and Part-time Studies are not eligible for
upgrading (see A112: Course Grade System). Note, this includes courses offered at the London South Campus.

College Related Information

Students Rights and Responsibilities and the Fanshawe Student Union (FSU)
The College and FSU are committed to offer the highest quality education, learning experience and student life to all
who attend Fanshawe College. The principles set forth within the Statement of Rights and Responsibilities guide
that commitment. For more information on the College and FSU responsibilities or student rights and responsibilities
visit: http://www.fsu.ca/rights-responsibilities.php.

Policies
Fanshawe College has a number of academic and administrative policies that:
Define procedures to resolve complaints, launch academic appeals, and protect human rights;
Define the expectations the College has about student behavior and responsibilities, including sanctions which
may be applied when offences occur and;
Provide information which can impact the student experience, including refund and withdrawal dates, or rules for
academic progression.It is important you are aware of the policies which apply to you, what they are about, and
how to find them. College policies are available on the Fanshawe College website at Policies Home:
https://www.fanshawec.ca/about-fanshawe/corporate-info/policies
Academic Integrity
Academic Integrity is a fundamental principle of Fanshawe College’s academic mission. Fanshawe College defines
Academic Integrity as holding oneself and others accountable for consistently performing all academic work honestly
and with integrity. Fanshawe College’s Academic Integrity Policy (A136) can be viewed in full online at:
https://www.fanshawec.ca/sites/default/files/2021-06/a136.pdf

Students are encouraged to discuss Academic Integrity and Academic Offence-related concerns with their Course
Instructors. Specifically, before completing an assessment, students should speak with their Course Instructors
about the use of cognitive offloading tools, which include, but are not limited to: calculators, textbooks, translation
tools, course notes and resources, search engines (e.g. Google), and generative artificial intelligence applications
(e.g. ChatGPT). Students should consult with their Course Instructors regarding which cognitive offloading tools, if
any, are permitted for a given assessment. If specific cognitive offloading tools are not identified as permitted for a

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given assessment in course materials provided by the Course Instructor, then students should assume that such
tools are NOT permitted for that assessment. Students and Faculty are welcome to consult with the Academic
Integrity Office if they have questions or concerns about Academic Integrity, Academic Offences, and Appeals.
Information and resources are available to students through the Academic Integrity Office’s website:
https://www.fanshawelibrary.com/academic-integrity/

Students are encouraged to review the Academic Integrity at Fanshawe College ebook:
https://ecampusontario.pressbooks.pub/fanshaweacademicintegrity/

Academic Offences
Fanshawe College defines Academic Offence as obtaining or attempting to obtain an unfair advantage or credit for
oneself or others by dishonest means. The following are examples of Academic Offences and a complete list of
Academic Offences can be found in the Academic Integrity Policy (A136).
Plagiarism: submitting another person’s work as one's own; neglecting to cite or improperly citing the original
source of ideas, text, images, etc.; resubmitting previously submitted and graded work for additional grades.
Acting to assist or facilitate another student’s Academic Offence.
Communicating with or copying from another person during a quiz, test, or exam.
Participating in activities, in person or electronically, that are not permitted in the preparation or completion of
academic work.
Using materials, resources, or technologies that are not permitted in the preparation or completion of academic
work or during a quiz, test, or exam.
Altering or falsifying academic records in any way or submitting false documentation for academic purposes.
Warnings and Penalties for Academic Offences
Academic Offences are taken seriously and can result in the issuance of Warnings or the application of Penalties
which can range from re-doing work and marks of zero to failing a course or being suspended or expelled from the
College. A complete list and descriptions of Warnings and Penalties can be found in the Academic Integrity Policy
(A136).

Students are strongly encouraged to take precautionary measures while preparing and completing their academic
work so as to ensure that they achieve and maintain academic integrity while avoiding and preventing Academic
Offences.

Academic Offence Appeals

Students have the right to access the Appeal process if they have reasonable grounds to support their belief that a
decision regarding an Academic Offence, Warning, or Penalty was unjust. Reasonable grounds, the Appeal
process, and timelines are detailed within the Student Appeals Policy (A128) which can be viewed online at:
https://www.fanshawec.ca/sites/default/files/2021-06/a128.pdf

To learn more about the services and resources that are available to assist students in maintaining and achieving
Academic Integrity while avoiding and preventing Academic Offences, please visit the Library Learning Commons
https://www.fanshawelibrary.com/ and the Academic Integrity Office: https://www.fanshawelibrary.com/academic-
integrity/.

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Student Services
Whether you’re a new student looking for a peer-tutor to help you get a handle on a tough class or an experienced
student looking for career counselling, take advantage of the many services available to you as a Fanshawe student
at: https://www.fanshawec.ca/students/life

Office of the Registrar

For all admissions and registration related information, visit: https://www.fanshawec.ca/admission-finance/registrars-
office

Regarding Proctoring
Some courses make use of remote proctoring for tests and examinations, where required. Remote proctoring
involves the use of external software tools and service providers to help maintain academic integrity of tests, and
exams. Fanshawe College utilizes both live virtual proctoring where a proctor oversees the test or exam from a
remote location, and monitoring tools that record video of a test session for review. You can sign-up through
Fanshawe Online for your proctored test.

Remote proctoring allows for you to have a convenient and secure way to complete evaluations from your home, or
chosen location, while ensuring the academic integrity of your Fanshawe credential.

For information on Fanshawe College’s privacy policy, please consult Policies Home:
https://www.fanshawec.ca/about-fanshawe/corporate-info/policies

Should you have any concerns around participating in your test or exam using remote proctoring, you need to
contact your professor at least two weeks prior to your test. If necessary, alternative arrangements will be made,
depending on your personal circumstances.

Regarding Recording
Pre-recordings of class materials and concepts are frequently provided as part of the online learning experience at
Fanshawe College and are the property of Fanshawe College.

Online class sessions may be recorded by professors for students to review for study purposes. Recordings are
available within the course site in Fanshawe’s learning management system, and are only available to those
registered in the course site. Class recordings are only for course use, and will not be distributed for other purposes.

Students have the right to opt out of being recorded and should notify their professor in advance of a session.
Student names will only be recorded if they participate (video, chat, audio) during the recorded session. If you do not
want to be recorded, please leave your camera and audio turned off and do not participate in the chat function. Your
instructor will provide an alternative method for participation.

For information on Fanshawe College’s privacy policy, please consult Policies Home:
https://www.fanshawec.ca/about-fanshawe/corporate-info/policies

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 Legend

Terms
•ILO: Indigenous Learning Outcome
•Apprenticeship LO: Apprenticeship Learning Outcome
•CLO: Course Learning Outcome
•DPLO: Degree Program Learning Outcome
•EES: Essential Employability Skill
•EOP: Element of Performance
•GELO: General Education Learning Outcome
•LO: Learning Outcome
•PC: Program Competency
•PLA: Prior Learning Assessment
•PLAR: Prior Learning Assessment and Recognition
•VLO: Vocational Learning Outcome
Assessment Levels
•I: Introductory
•B: Building
•C: Culminating

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