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Using The Joule Web Client

The Joule Web Client allows users to personalize their experience through settings such as language, themes, and accessibility options. Users can manage multiple conversations, which expire after 8 hours of inactivity, and can create, rename, or delete conversations easily. The client also features real-time response streaming for a dynamic interaction experience.

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21 views12 pages

Using The Joule Web Client

The Joule Web Client allows users to personalize their experience through settings such as language, themes, and accessibility options. Users can manage multiple conversations, which expire after 8 hours of inactivity, and can create, rename, or delete conversations easily. The client also features real-time response streaming for a dynamic interaction experience.

Uploaded by

venulaca
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Using the Joule Web Client

Personalizing Joule
The Joule settings can be accessed by opening the side navigation panel on
the Joule screen. You can use the settings menu to personalize your own user
experience, rename or delete conversations, and create new conversations when
using Joule.
The settings menu allows you to personalize your Joule experience.

 Viewing the current browser language setting


 Select the SAP theme you want to apply.

 Set the accessibility options allowing you to turn off animations and disable
streaming.
Working with Joule
Once you've personalized your settings, you can start using Joule.

 Open the navigation panel to manage multiple conversations in Joule. From the
side navigation panel, you can also access the Joule settings and AI notice.

 Expand the Web Client to fill the available screen space and offer a better user
experience.

 Close the Web Client.

Managing Multiple Conversations


From the side navigation panel, you can start a new conversation, rename a
conversation, and delete conversations.
The side navigation panel also provides information and access to active and expired
conversations.

 Active conversations

 Maintain a maximum of 10 active threads.

 Multiple conversations are sorted with the most recently active on top.

 Conversations automatically expire after 8 hours of inactivity.

 Switch between conversations to continue engaging in a different


conversation.

 Expired conversations

 Multiple conversations are sorted by the creation date of the thread with
the newest at the top.

 Conversations are deleted automatically 7 days after the creation date.

 Expired conversations cannot be continued. They can only be referenced


for past interaction history.
Chatting with Your Assistant
Starting a conversation

On opening the Web Client, depending on how the assistant is configured, you are
greeted with a welcome message containing a greeting, user utterance examples, and
some conversation starters.

You can enter your request to the currently loaded assistant in the input filed of the Web
Client using the keyboard and pressing Enter, or pressing the Send button.

Using the Up Arrow on your keyboard, while having the focus in the input field, will recall
the last requests typed.

Add, deleting, and renaming conversations

You can create a new conversation by selecting the New Conversation icon form the
side navigation panel. When you add a new conversation, a conversation title will be
generated based on the first request-response triggered by a user in a conversation
thread. You can rename the conversation at anytime by hovering over the conversation
in the side navigation panel and selecting Rename from the conversation menu or from
the conversation header.

To delete a conversation, hover over the conversation in the side navigation panel or
select the action menu from the header and select Delete from the menu.
Response streaming in Joule
By default, text responses in Joule are streamed to provide a dynamic, real-time
experience. In addition, Rich UI Elements(such as List, Picture, Card, Carousel, etc.)
are streamed in two stages:

 Initially, a content loader is shown while the data is being retrieved.

 Once the data is received, the loader is replaced by the corresponding Rich UI
element.

In composite responses involving multiple message element types, such as the


combination of one or several texts and rich UI elements, the response is displayed
progressively along with any defined status updates. The content loader pattern will be
applied for each message in the response.

Conversation Expiration

A conversation expires after 8 hours of inactivity. Upon expiration you'll be notified and
provided with an option to trigger a new conversation.

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