Security Systems
Release date
2018-04-30
Product Document type Release # SAP/Doc number
DIVAR hybrid Release notes V1.4.0 (2018-04-13) AR18-18-B002
3000/5000
Video Recorder DIVAR hybrid 3000/5000 recorder
1 General Notices
Notice!
Bosch strongly recommends upgrading to the latest firmware for the best possible
functionality, compatibility, performance and security.
Check http://downloadstore.boschsecurity.com/ regularly to see if there is a new
firmware version available.
Notice!
Bosch strongly recommends to enforce a strict password policy by using strong unique
passwords with at least 8 characters including combinations of numbers and special characters.
Notice!
Bosch strongly recommends to use https (instead of http) for secure communication.
Notice!
For the latest version of the operating manual, please check the Bosch website.
2 DIVAR hybrid 3000/5000 firmware v1.4.0 (2018-04-13)
File name: DIVAR_hybrid_V1.4.0.R.20180413.bin
Supported models:
- DIVAR hybrid 3000 recorder 16AN / 16IP channels
- DIVAR hybrid 5000 recorder 16AN / 16IP channels
This release includes the following new features/improvement:
- It is now possible to create user accounts which are prompted to modify the password upon
first login
This release includes the following bug fixes:
- Fixed the issue where it was not possible to import configuration files in the DIVAR Hybrid
5000 series (issue introduced in 1.3.0).
Page 1 of 8
Security Systems
Release date
2018-04-30
Product Document type Release # SAP/Doc number
DIVAR hybrid Release notes V1.4.0 (2018-04-13) AR18-18-B002
3000/5000
- Fixed the issue where DIVAR AN Web client could not export video when using the DIVAR
network/hybrid web client simultaneously.
- Fixed an issue where the image attachment was not always included in the alarm email
send for IP cameras.
- Fixed an issue where the user could lock himself out of the unit.
- Fixed a problem where HTTPS connection in the mobile app was not working anymore
(issue introduced in 1.3.0).
- Increased the support for non-ASCII encoded languages like Chinese and Korean in the
web client.
DIVAR hybrid 3000/5000 supports the following PC software, mobile APPs and
Web browsers:
- Bosch Video Client v1.7.6
- iPhone phone APP DIVAR Mobile Viewer v1.3.0.
- Android phone APP DIVAR Mobile Viewer v1.3.0.
- Browser support: IE10/IE11, Firefox and Google Chrome.
Known limitations / system behavior:
General:
- DIVAR hybrid recorder do not support multi-channel encoders and only supports Bosch IP
cameras with a firmware version 6.30 or higher.
- In the device search, the MAC address of the cameras is not always shown the first time.
This will only be shown after the camera has been connected once.
- When executing a device search, it may be that not all devices are found the first time.
Searching again will find the additional devices not found the first time as well.
- The “Motion configured by Recorder” features is depending of several settings in the
camera. For simplicity we therefore advice to use the “Motion configured by Camera”
feature were the region setting is done via the web configuration page of the camera.
- It's not possible to modify the default user in the local user interface. A workaround to allow
modification could be by using the web interface.
Local interface:
- In 32CH Live viewing, the 2nd stream of the camera will be obtained. If this stream is 4K or
higher, the video can’t be displayed and the message: “Resolution too high to display” is
displayed.
- The system can decode 16 * 1080p or 4 * 4K. If the total amount of channels displayed has
a higher combined resolution, not all channels can be displayed anymore. The channels
that can’t be displayed will receive the message: “Over decode ability”.
- No AUX, Focus and Iris control possible on PTZ camera using ONVIF commands sent via
IP connection.
Page 2 of 8
Security Systems
Release date
2018-04-30
Product Document type Release # SAP/Doc number
DIVAR hybrid Release notes V1.4.0 (2018-04-13) AR18-18-B002
3000/5000
- Sometimes a button pressed on the remote control get missed by the DIVAR
network/hybrid. Therefore it could be that a button must be pressed a few times to get
response.
Playback:
- In multi-channel playback in fast-forward mode, the playback time is not in sync for all
channels. After switching to normal speed, the playback continues in sync again.
- When switching between forward/backward single stepping playback, the video is only
displayed after a new I-Frame is reached, which prevents fluent stepping when switching
backward/forward.
- Display privacy mask feature for IP cameras can be set for live, however these private
masks are not recorded and also not shown in the remote applications. As alternative,
privacy masks can be configured directly in the camera itself.
Player:
- If a DAV file is exported to an AVI file using the export player, may result into multiple AVI
files.
- Channel / Time overlay incorrectly scale with the video instead of displaying at a static
readable size.
RAID:
- Using RAID has a large impact on the system performance. In order to maintain fluent
playback, it is recommended to keep the amount of channels performing playback small
(e.g. 1x or 4x playback).
- RAID (re)building is slow and may take several days to weeks to complete. During this time,
the RAID system is fully active and working though.
Web clients:
- The pages: network info, network test and HDD info/health are not available for the web
clients and can only be accessed on the device itself.
- It is not possible to change the username or password of users which are currently logged
in.
- It is not possible to import certificates using Chrome. Please use Firefox, IE or the LUI to
import the certificates.
- Opening video in full-screen will always be loaded on the 1st monitor, even when the full-
screen is requested on the 2nd monitor.
- The frame size does not correctly re-scale when the browser is being resized. Switching
between tabs (Live/Playback) resolves this.
- With the release of Firefox version 52, the support of plugins has been ended by Mozilla
Firefox. To be able to use Firefox web client in this and previous firmware releases a Firefox
version lower than version 52 must be used to be able to load the plugin. Or check
recommendations of Mozilla support that might enable continued operation alternatively:
https://support.mozilla.org/en-US/kb/npapi-plugins?as=u&utm_source=inproduct
Page 3 of 8
Security Systems
Release date
2018-04-30
Product Document type Release # SAP/Doc number
DIVAR hybrid Release notes V1.4.0 (2018-04-13) AR18-18-B002
3000/5000
- Chrome web browser requires a dedicated plugin that can be downloaded from the Bosch
web site in the DIVAR network product pages.
SNMP:
- No traps are launched for HDD status changes and recording stops.
Monitors:
- The NVR’s support the option to adjust the display of the monitor to ensure a proper fit of
the display signal. For some monitors it could still be that this adjustment is not sufficient
though.
Network:
- Alarm e-mails may be stamped with a +1:00 hour time difference if DST is configured,
depending on which mail server is used.
- Even if the DDNS features are disabled, the device will still attempt to contact the DDNS
servers to gather the allowed domain names.
Mobile App:
- The DIVAR Mobile Viewer does not retrieve the camera names from the recorder. Instead it
uses its own local configuration.
Bosch strongly recommends upgrading to the latest firmware for the
best possible functionality, compatibility and performance.
Page 4 of 8
Security Systems
Release date
2018-04-30
Product Document type Release # SAP/Doc number
DIVAR hybrid Release notes V1.4.0 (2018-04-13) AR18-18-B002
3000/5000
3 DIVAR hybrid 3000/5000 firmware version history
3.1 Version 1.1.2 (2017-03-24)
File name: DIVAR_hybrid_V1.1.2.R.20170324.bin
Version 1.1.2 is the Initial firmware release for the hybrid recorder
Supported models:
- DIVAR hybrid 3000 recorder 16AN / 16IP channels
- DIVAR hybrid 5000 recorder 16AN / 16IP channels
Key features:
- Hybrid recording of up to 16 IP and 16 analog channels or 32 IP channels
- Up to 960H resolution for analog channels and up to 12MP for IP camera support for view
and playback with maximum 320 Mbps incoming bandwidth
- Simple operation using Install Wizard for initial setup
- Separate internet and IP camera networks
- Real time live display for 16 channels @1080p or 4 channels @4k
- Compact, sturdy and stylish design
- Supports H.264 video compression technology and is H.265-ready
- Simultaneous record and view multiple video signals
- Free Bosch DDNS service
- Alarms in and outputs with extensive alarm handling functions
- Local control by mouse, front panel or remote control
- Local VGA and HDMI monitor outputs
- Dome control
- Keyboard control for 5000 hybrid model
- Web application access via network
- Authenticity check for local and remote archives
- Smartphone App’s
- Bosch Video Client v1.7.6 including Configuration Manager is supporting DIVAR hybrid
firmware v1.1.2 and higher
- Improved Export player v3.33.6 shows the correct resolution ratio of the exported cameras.
DIVAR hybrid 3000/5000 supports the following PC software, mobile APPs and
Web browsers:
- Bosch Video Client v1.7.6
- iPhone phone APP DIVAR Mobile Viewer v1.2.0
- Android phone APP DIVAR Mobile Viewer v1.2.1
- Browser support: IE10/IE11 and Firefox
Page 5 of 8
Security Systems
Release date
2018-04-30
Product Document type Release # SAP/Doc number
DIVAR hybrid Release notes V1.4.0 (2018-04-13) AR18-18-B002
3000/5000
3.2 Version 1.2.0 (2017-05-24)
File name: DIVAR_hybrid_V1.2.0.R.20170524.bin
Supported models:
- DIVAR hybrid 3000 recorder 16AN / 16IP channels
- DIVAR hybrid 5000 recorder 16AN / 16IP channels
This release includes the following new features/improvement:
- The DIVAR Mobile Viewer APPs v1.3.0 for iOS and Android can now also connect through
HTTPS that ensure encrypted communication between DVR and APP.
- The DIVAR Mobile Viewer APPs v1.3.0 for iOS and Android are now also compatible with
the DIVAR AN 3000/5000.
- Bandwidth limit feature has been added with the option to limit the bandwidth traffic to
network connections outside the subnet of the DVR (WAN). Bandwidth limit does NOT
apply to network connection on the same subnet unless specified differently.
- Chrome web browser is now supported in this release.
- An export button is added in playback window on web-client.
This release includes the following bug fixes:
- The option: “Channel display” now only shows/hides the channel name and not the event
and recording icons.
- The issue where an incorrect time zone was sent to the camera in case of GMT+0 was
used, is solved in this release.
- The DIVAR network/hybrid Web client can now work together with the DIVAR AN
3000/5000 Web clients.
- Port 5000 can now also been used.
- The latest recording time in the info page is updated more regularly.
- SNMP configuration do now also allow configuration of TRAP port 161.
- Showing an incorrect temperature alarm in some cases has been corrected.
- Issues with the cameo overlay in the web-client have been fixed.
- Local UI text that is too long to fit in the window is now cut off. Hoovering over the text with
the mouse will show the full text. Additionally, several improvements to the actual text
translations have been made.
- An issue where the recording could be paused for several seconds when the recording
thread switched between different HDD partitions has been fixed.
- An option has been implemented to prevent analog cameras connected through a LTC8016
Bilinx converter from continuously spinning.
- The issue where remotely deleting video when DST is activated would result in deleting the
wrong hour has been corrected.
- Handling improved for PTZ commands from Android APP for installations with more than
one PTZ camera.
Page 6 of 8
Security Systems
Release date
2018-04-30
Product Document type Release # SAP/Doc number
DIVAR hybrid Release notes V1.4.0 (2018-04-13) AR18-18-B002
3000/5000
DIVAR hybrid 3000/5000 supports the following PC software, mobile APPs and
Web browsers:
- Bosch Video Client v1.7.6
- iPhone phone APP DIVAR Mobile Viewer v1.2.0 and v1.3.0.
- Android phone APP DIVAR Mobile Viewer v1.2.1 and v1.3.0.
- Browser support: IE10/IE11, Firefox and Google Chrome.
3.3 Version 1.2.1 (2017-07-19)
File name: DIVAR_hybrid_V1.2.1.R.20170719.bin
Supported models:
- DIVAR hybrid 3000 recorder 16AN / 16IP channels
- DIVAR hybrid 5000 recorder 16AN / 16IP channels
This release includes the following new features/improvement:
- The camera name in live mode that is partly covered by on screen icons can be completely
shown by moving the mouse pointer on the name.
- ONVIF compatibility of Sony and Axis IP cameras has been improved.
- In full screen or quad playback mode the full camera names are displayed in the camera
selection dropdown boxes rather than the camera ID to simplify the selection of the right
camera.
- Several improvements have been made to the archive player to enhance the archive player
usability.
This release includes the following bug fixes:
- Fixed a compatibility issue with Bosch camera firmware v6.40 and later. The camera
firmware got a change where the default I-Frame distance was increased to reduce the
bitrate. As a result, it may take a while to display the video when switching camera view
modes in our recorder. This problem has been resolved in this firmware by overwriting the
default value upon connecting the camera. This value can also be configured in the
configuration menu.
- An issue in the Archive player where authenticating archive files sometimes incorrectly
reports authentic files to be tampered with, is fixed.
- An issue where exported video sometimes could not be played in the archive player has
been resolved
- Dome control via RS232 is now possible.
- In the previous firmware v1.1.2 it was not possible to download new firmware via the local
user interface from the Bosch downloadstore. This has been corrected.
Page 7 of 8
Security Systems
Release date
2018-04-30
Product Document type Release # SAP/Doc number
DIVAR hybrid Release notes V1.4.0 (2018-04-13) AR18-18-B002
3000/5000
- An issue where the time-zone synchronization with IP cameras got an incorrect UTC offset
under GMT+0 has been corrected.
DIVAR hybrid 3000/5000 supports the following PC software, mobile APPs and
Web browsers:
- Bosch Video Client v1.7.6
- iPhone phone APP DIVAR Mobile Viewer v1.3.0.
- Android phone APP DIVAR Mobile Viewer v1.3.0.
- Browser support: IE10/IE11, Firefox and Google Chrome.
3.4 Version 1.3.0 (2018-02-05)
File name: DIVAR_hybrid_V1.3.0.R.20180205.bin
Supported models:
- DIVAR hybrid 3000 recorder 16AN / 16IP channels
- DIVAR hybrid 5000 recorder 16AN / 16IP channels
This release includes the following new features/improvement:
- It is now possible to import your own SSL certificates, including chain certificates. Please do
not forget to activate the new certificate after importing it!
This release includes the following bug fixes:
- A problem where motion would no longer be detected after 1 minute for Bosch cameras
running FW 6.40 and later has been resolved.
- A problem where remote connections could lead to the network interface to become un-
accessible has been resolved.
- An issue where users without administrator rights were not able to login BVC and/or view
video has been resolved.
- It is now possible again to configure spaces in the camera names, locally and remotely.
- It is also possible again to add Korean characters in the camera names.
DIVAR hybrid 3000/5000 supports the following PC software, mobile APPs and
Web browsers:
- Bosch Video Client v1.7.6
- iPhone phone APP DIVAR Mobile Viewer v1.3.0.
- Android phone APP DIVAR Mobile Viewer v1.3.0.
- Browser support: IE10/IE11, Firefox and Google Chrome.
Page 8 of 8
