BAQB
BAQB
L P T C
B1206 BUSINESS ANALYTICS
3 0 0 3
OBJECTIVES
To learn the fundamentals of Business Analytics, to understand the
importance of Resource Management in business Analytics, fundamentals of
Descriptive Analysis, the role of Predictive analysis and the concepts of
Prescriptive Analysis.
UNIT I INTRODUCTION TO BUSINESS ANALYTICS 9
Business Analytics - Terminologies, Process, Importance, Relationship
with Organizational Decision Making, BA for Competitive Advantage.
TOTAL: 45 PERIODS
TEXT BOOKS
1. Robert Schultheis and Mary Summer, Management Information Systems –
The Managers View, Tata McGraw Hill, 2008.
2. Kenneth C. Laudon and Jane Price Laudon, Management Information
Systems – Managing the digital firm, PHI Learning / Pearson Education, PHI,
Asia, 2012.
REFERENCE BOOKS
1. Marc J. Schniederjans, Dara G. Schniederjans and Christopher M. Starkey, "
Business Analytics Principles, Concepts, and Applications - What, Why, and
How" , Pearson Ed, 2014
2. Christian Albright S and Wayne L. Winston, "Business Analytics - Data
Analysis and
3. Decision Making", Fifth edition, Cengage Learning, 2015.
4. James R. Evans, "Business Analytics - Methods, Models and Decisions",
Pearson Ed, 2012
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St.JOSEPH’S COLLEGE OF ENGINEERING
MB1206 Dept of MBA BUSINESS ANALYTICS
COURSE OUTCOMES
Upon completion of the course, students will be able to
CO1 Ability to understand the role of Business Analytics in decision making
CO2 Ability to identify the appropriate tool for the analytics scenario
CO3 Ability to apply the descriptive analytics tools and generate solutions
CO4 Understanding of Predictive Analytics and applications
Knowledge of Prescriptive Analytics and demonstrating business
CO5
process improvement
MAPPING OF COs WITH POs AND PSOs
PROGRAM
SPECIFIC
PROGRAM OUTCOMES (POs)
OUTCOMES
Cos
(PSOs)
PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8 PSO PSO PSO
1 2 3
CO1 3 2 2 3 3 3 2 3 3 1 3
CO2 3 2 2 3 3 3 3 2 2 2 3
CO3 3 3 1 3 2 2 2 2 2 1 3
CO4 3 3 2 3 3 3 2 2 1 3 3
CO5 3 3 2 3 3 2 1 1 2 3 3
Knowledge Course
S. No UNIT
level Outcomes
1 R,U,E & A Introduction CO1
2 U,Ap,An,& C Managing Resources for Business Analytics CO2
3 R,Ap,An & C Descriptive Analytics CO3
4 R,Ap, An & E Predictive Analytics CO4
5 U , R & Ap Prescriptive Analytics CO5
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MB1206 Dept of MBA BUSINESS ANALYTICS
Data refers to information, facts, or raw facts that are collected, stored, and
processed. It can take various forms, including numbers, text, images, sound,
and more. Data is typically the foundation for analysis and decision-making in
various fields.
16 What is meant by database?
A database is an organized collection of structured information, or data, typically
stored electronically in a computer system. ... The data can then be easily
accessed, managed, modified, updated, controlled, and organized. Most
databases use structured query language (SQL) for writing and querying data.
17 What is meant by information?
Information is the processed data on which decisions and actions are based. For
the decision to be meaningful, the processed data must qualify for the following
characteristics − Timely − Information should be available when required.
Accuracy − Information should be accurate.
18 Give some examples of data in business analytics?
Annual reports, Accounting audits
Financial profitability analysis
Economic trends
Marketing research
Operations management performance
Human resource measurements
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MB1206 Dept of MBA BUSINESS ANALYTICS
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MB1206 Dept of MBA BUSINESS ANALYTICS
UNIT-II / PART-A
1 What is meant by Business Analytics Personnel?
"Business Analytics Personnel" refers to individuals or professionals who
specialize in the field of business analytics. These personnel are equipped with
the knowledge, skills, and expertise to analyze data, extract meaningful insights,
and provide valuable information to support decision-making within an
organization. Business analytics personnel may include data analysts, data
scientists, business intelligence analysts, statisticians, and other professionals
who work with data to uncover patterns, trends, and opportunities for
improvement.
2 What are analytical methods?
Analytical methods refer to the techniques and processes used to analyze data,
extract insights, and draw conclusions. These methods are employed across
various disciplines to make sense of information, identify patterns, and inform
decision-making.
3 Give examples of Analytical method
Analytical methods encompass a diverse set of techniques used to extract
insights from data. Descriptive statistics, like calculating averages and measures
of variability, offer a snapshot of data characteristics, while inferential statistics,
such as hypothesis testing, enable predictions about broader populations. Data
mining techniques, like clustering and association rule mining, unveil hidden
patterns, while machine learning algorithms, including decision trees and support
vector machines, automate pattern recognition. Predictive modeling employs
methods like time series analysis to forecast future trends. Text analytics,
involving sentiment analysis and named entity recognition, interprets
unstructured data. Quantitative analysis, such as financial ratios, and qualitative
analysis, like content analysis, provide a deeper understanding of numerical and
non-numerical data, respectively. The choice of method depends on the specific
analytical goals and the nature of the data being examined.
4 What are the different competency requirements for BI personnel?
Business-Leadership, People-related management and communication skills,
manage BA projects, Analytic-Know how to use statistical methodologies,
Information system- Maintain and use computer portals, identify and extract data
5 What are the different ways to categorizing Data?
There are many ways to categorize business analytics data. Data is commonly
categorized by either internal or external sources. Typical examples of internal
data sources include Billing and reminder, systems, business, customer.
customer relationship, human resources. When firms try to solve internal
production or service operations problems, internally sourced data may be all
that is needed. Typical external sources of data (Customer Satisfaction,
customer demographics, Competition Economic) are numerous and provide
great diversity and unique challenges for BA to process. Data can be measured
quantitatively (for example, sales dollars) or qualitatively by preference surveys
(for example, products compared based on consumers preferring one product
over another) or by the amount of consumer discussion (chatter) on the Web
regarding the pluses and minuses of competing products.
6 What are the different issues in BA?
Data quality can be defined as data that serves the purpose for which it is
collected. It means different things for different applications, but there are
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24 Define Teams.
Teams, in the context of business analysis, Teams are groups of individuals
collectively responsible for accomplishing tasks and achieving goals related to
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4 Define statistics
Statistics is a very old discipline mainly based on classical mathematical methods,
which can be used for the same purpose that data mining sometimes is which is
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St.JOSEPH’S COLLEGE OF ENGINEERING
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numerical proportions. Each slice represents a proportionate part of the whole, and
the size of each slice is determined by the quantity it represents relative to the entire
circle. Pie charts are commonly used to show the composition of a whole,
highlighting the relationship of parts to the whole.
14. Define scatter chart.
A scatter chart is a graphical representation of individual data points plotted on a
two-dimensional axis, typically used to visualize the relationship and distribution of
variables. Each point on the chart represents a specific combination of values from
two different variables.
15. Define Histogram.
A histogram is a visual representation of the distribution of a dataset, displaying the
frequencies of different ranges or bins of values along a continuous axis. It provides
a way to understand the shape and central tendencies of the data.
16. Define Mean.
The sample mean is calculated as
where n is the number of nonmissing values for a variable,xi is the ith value of the
variable, and wi is the weight associated with the ith value of the variable.
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MB1206 Dept of MBA BUSINESS ANALYTICS
Here, every individual is chosen entirely by chance and each member of the
population has an equal chance of being selected. One big advantage of this
technique is that it is the most direct method of probability sampling
22. Define Systematic Sampling.
In this type of sampling, the first individual is selected randomly and others are
selected using a fixed ‘sampling interval’. Let’s take a simple example to understand
this. Say our population size is x and we have to select a sample size of n.
23. Define Stratified Sampling
In this type of sampling, we divide the population into subgroups (called strata)
based on different traits like gender, category, etc. And then we select the
sample(s) from these subgroups: We use this type of sampling when we want
representation from all the subgroups of the population.
24. Define Cluster Sampling
In a clustered sample, we use the subgroups of the population as the sampling unit
rather than individuals. The population is divided into subgroups, known as clusters,
and a whole cluster is randomly selected to be included in the study: This type of
sampling is used when we focus on a specific region or area.
25. Define Quota Sampling
In this type of sampling, we choose items based on predetermined characteristics of
the population. Consider that we have to select individuals having a number in
multiples of four for our sample: In quota sampling, the chosen sample might not be
the best representation of the characteristics of the population that weren’t
considered.
26. Define Judgment Sampling
It is also known as selective sampling. It depends on the judgment of the experts
when choosing whom to ask to participate. Suppose, our experts believe that people
numbered 1, 7, 10, 15, and 19 should be considered for our sample as they may
help us to infer the population in a better way. As you can imagine, quota sampling is
also prone to bias by the experts and may not necessarily be representative.
UNIT-III / PART B
1. Explain why we need to visualize and explore data.
2. Describe statistical charts and how to apply them. (April/May2023)
3. Describe descriptive statistics useful in the descriptive business analytics (BA)
process?
4. Describe sampling methods useful in BA and where to apply them.
5. Describe what sampling estimation is and how it can aid in the BA process.
6. Describe the use of confidence intervals and probability distributions.
7. Explain how to undertake the descriptive analytics step in the BA process.
8. With a mean value of 50 and a standard error of the mean of 12, what is the 90
percent confidence interval for this problem?
9. Why would we ever want to use a sample if we have population information?
10 In setting the confidence level, why not just set one that is low enough for the
population parameter to be assured of inclusion?
11 Give an example to illustrate the stratified random sampling technique used in
descriptive analysis? (April/May2023)
12 Discuss Which method of sampling will be appropriate in dentifying potential location
for selling milk products in Chennai? (April/May2023)
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St.JOSEPH’S COLLEGE OF ENGINEERING
MB1206 Dept of MBA BUSINESS ANALYTICS
UNIT IV Part- A
1 Define predictive analytics. ?(April/May 2023)
Predictive Analytics is the branch of advanced analytics that utilizes statistical
algorithms, machine learning, and data mining techniques to analyze historical
data and make predictions about future events or outcomes. It involves
identifying patterns, trends, and relationships within datasets to forecast what
might happen next. Predictive analytics is widely used across various industries
for tasks such as predicting customer behavior, anticipating equipment failures,
optimizing marketing campaigns, and making informed business decisions.
2 What is meant by Predictive modeling?
Predictive modeling means developing models that can be used to forecast or
predict future events. In business analytics, models can be developed based on
logic or data.
3 Write short notes on logic-driven model?(April/May 2023)
A logic-driven model is one based on experience, knowledge, and logical
relationships of variables and constants connected to the desired business
performance outcome situation. The question here is how to put variables and
constants together to create a model that can predict the future.
4 What is meant by cause-effect diagram?
A Cause-and-Effect Diagram is a graphical tool for displaying a list of causes
associated with a specific effect. It is also known as a fishbone diagram or an
Ishikawa diagram (created by Dr. Kaoru Ishikawa, an influential quality
management innovator). The graph organizes a list of potential causes into
categories.
5 Define Influence diagram.
An influence diagram is an intuitive visual display of a decision problem. It
depicts the key elements, including decisions, uncertainties, and objectives as
nodes of various shapes and colors. It shows influences among them as arrows.
6 What is the formula for profit?
Profit = (Unit Price × Quantity Sold) - [(Fixed Cost) + (Variable Cost × Quantity
Sold)], or
P = (UP × QS) - [FC + (VC × QS)]
7 What is meant by data-driven models?
Logic-driven modeling is often used as a first step to establish relationships
through data-driven models (using data collected from many sources to
quantitatively establish model relationships). To avoid duplication of content and
focus on conceptual material in the chapters, we have relegated most of the
computational aspects.
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Non-Linear Optimization deals with optimizing functions that do not follow linear
relationships. Unlike Linear Programming, which involves linear objective
functions and constraints, non-linear optimization allows for complex, nonlinear
relationships among variables. This technique is crucial for solving problems with
curved or irregular structures, common in fields like engineering, finance, and
machine learning. Algorithms such as gradient descent and Newton's method are
employed to find optimal solutions in non-linear optimization problems.
6 Define Decision Analysis.
A set of methodologies, models, or principles used to analyze and guide decision-
making when multiple choices face the decision maker in different decision
environments(for example, certainty, risk, and uncertainty)
7 Define simulation.
Simulation refers to the imitation or replication of the operation or characteristics
of a system, process, or phenomenon in a virtual or controlled environment. The
purpose of simulation is to study, analyze, or understand the behavior of the real
system without directly interacting with it. Simulations can be performed using
computer programs, mathematical models, physical models, or a combination of
these approaches.
One of the Key aspects of simulation include:
Modeling: The creation of a representation (model) of the real system or
process. This model can be mathematical, physical, or conceptual.
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