POB-SBA - Group 4
POB-SBA - Group 4
es of
Busine
ss
School
Based
Assessm
ent
Establishi
ng a GROUP 4
Total Care and Beauty Clinic will be a business that will be jointly operated by the members of
Group 4 of the Principles of Business Class. This business will be engaged in the sale of
clinically proven products.
Total Care and Beauty Clinic will be a one stop medical clinic for diseases of the skin,
additionally non-comedogenic cosmetics. It will be our duty to provide high quality products to
aid in the treatment of your skin and the best customer service. This will not be a regular skin
clinic. Along with cosmetics, manicure tools and nail polishes will be sold. Our prices will be
reasonable compared to other skin clinics in Jamaica; also our service will be the finest and
convenient for you.
Objectives:
Our main objective is to provide our customers with personalized treatments and services
to ensure a clean and healthy skin. The medical services which our business will provide
will embrace your natural beauty.
To provide all the resources my employees need to remain productive as possible.
To maintain profitability and growth of the business.
It will be open on Mondays- Saturdays (8:30 a.m. – 9:00 p.m.), Sundays and Public Holidays
(12:30 p.m.- 6:00 p.m.) .
The prospective business will be located at 54 Red Hills Road, Kingston 10. This location was
chosen for the business because:
It will be very accessible for customers, employees and suppliers. My suppliers will be able
to easily and efficiently get products to my business. Additionally there will be adequate and
convenient parking. The parking lot will be well-maintained and adequately lighted.
Our business will able to benefit from nearby businesses from the customer traffic they
generate daily. These businesses will complement my business by attracting various types of
people. Secondly there is a wide selection of restaurants from which my employees can have
lunch.
This location is suitable for my business because it has the required amount of space needed
for the business.
Selection of Appropriate Labour
The prospective business will be a skilled and professional medical clinic. Therefore, both
skilled and unskilled will be required. The business will employ a total of eight workers
accompanied by General Manager (Nikalia James). A total of four professionals will be
employed.
The General Manager (professional) is responsible for overseeing all administrative
functions of the business. She will be developing and marketing fresh idea to improve the
production of goods and services and accessing sufficient funds to operate the business. She
will ensure efficiency and proper procedure.
The Accountant (professional) will prepare, examine and analyse accounting, financial
statements and other financial reports to assess accuracy, completeness and conformance to
reporting and procedural standards.
Customer Relations Officer (professional) will use all forms of media and communication
to build, maintain and manage the reputation of this business.
The Dermatologist (professional) will have experience and expertise to diagnose and treat
skin diseases.
The Secretary will manage budgets, keep financial records of the business, attending
telephone calls, note reservations made and prepare expense reports.
There will be two Security Guards who will provide monitoring services for the business to
ensure a safe environment and prevent violence.
The unskilled workers will be the Janitors. Two janitors will be employed. They will offer a
wide variety of cleaning and maintenance services to the business.
Skilled labour is important because it involves tasks that require specific skill sets, education,
training and experience. It creates significant economic value through the work performed.
Unskilled labour is also important because they perform daily productions tasks that do not
depend on technical abilities or skills.
4
Organizational Chart
General Manager
Customer Relations
Accountant
Officer
Dermatologist
Secretary
Security Guards
5
Janitors
Sources of Fixed and Working
Capital
Capital is the resources required to set up a business establishment. It refers to those assets that
Fixed Capital
Fixed Capital are the durable assets of a business which are used over a long period of time.
A sum of $4,500,000.00 will be borrowed from JN Bank to start the business. This will
The use of personal savings to purchase equipment such as computer cash register, two
Working Capital
Working capital are stocks of goods for example cash, bank balances and other items required
for the day to day operation of the business that are continually being used up.
An entrepreneur performs a series of functions necessary right from the beginning of an idea up
to the establishment and effective operation of an enterprise. He carries out the whole set of
activities of the business for its success. Three functions of the entrepreneur in my business are:
To be Innovative: The Entrepreneur will be responsible for creating new methods to meet
new requirements. This will help the business to adapt to the changes in the environment to
deliver better products and services which will result in the growth of the business.
his/her business. It’s the entrepreneur’s responsibility to ensure that the business makes a
Provide Resources: For the business to be successful, the entrepreneur will need to provide
the mandatory resources such as money, machine, material and labour. He/she will need to
of services. This implies that all tertiary production does not produce any physical thing, but
produces services that assist in the selling or use of the manufactured goods themselves. Tertiary
production involves the sale of goods from producer to consumer (wholesaling or retailing). In
this business, products will be bought and imported from the United States of America and sold
provides output that is enough to satisfy domestic needs and wants. The domestic level of
production involves producing goods and services not just for the individual, family or
community but also for the local market. Excess is not available for export. It must be noted that
production is adequate to supply local demand. The prospective business will only targeting
The partners of this potential business will have a set of procedures in place to ensure that the
Complying with the standards of the Bureau of Standards. The Bureau of Standards
will monitor the quality and quantity of products; check to see that all goods are in a
saleable condition and provide information to the public on imported items that
The business will purchase only high quality products from respectable suppliers.
Also expiry dates and quality checks will be assessed before they are sold to
customers.
Use of Technology
Technology have helped to modernize the production and communication methods also
Computer Cash Register: Two computer cash registers will be used in the business. This
will process and record sales and customer transactions. It will allow the business to
charge the correct tax, run reports and identify sales by employee. Receipts will be
printed and the cash register automatically locks allowing only authorized users to log in
with a password.
Multifunction Printers: This allows the business to be able to have hard copies of
Backward linkage is the channel through which materials, information and money flow between
This linkage will allow us to maintain a close relationship with our suppliers to ensure product
quality.
Potential for Growth
Small businesses that are efficient and creative are poised for growth. Growth impacts on the
Internal Growth
Internal growth refers to the growth within the organization which can transpire by
expansion, diversification and modernization. In the future, Total Care and Beauty Clinic
will focus on the launch of new products and growing a customer base through marketing.
Also more persons will be employed and more equipment will be purchased to maximize on
External Growth
External growth refers to the increase of profits through mergers and acquisitions. The
potential business intends to have three different branches in Jamaica and to make the
company well know overseas and the rest of the Caribbean by forming Multinational
Corporation. Additionally it will merge with an overseas company to bring about stability
Government regulations are laws that control the way that a business can operate.
Therefore for the prospective business government regulations will be put in place that will
improve the operation of the business. The most important government regulations are:
registered as business in the home country where it operates. Total Care and Beauty
Clinic will not be conducting business illegally in Jamaica. Once our business is
registered, it will be our principal duty to comply with the statutory obligations
under the Companies Act. This will allow potential customers and investors to locate
what amount. If a business does not own an import license it will be banned from
importing products. This prospective business does not have any intentions of
importing products into Jamaica illegally. Once we have attained an import licence
A problem or situation that requires a person or organization to choose between alternatives that
Total Care and Beauty Clinic will ensure that all the products that will be offered are at an
acceptable quality. Therefore products that are expired or not passable will be removed from the
shelves instantly. We will also ensure that the ingredients are stated clearly so to avoid any
unfortunate occurrences with our customers such as an allergic reaction. At Total Care and
Beauty Clinic, our customers health will be one of our top priorities.
Bibliography
Robinson, K., & Hamil, S. (2007). CXC Principles of Business with SBA, Study Guide &
Caribbean Examinations Council. (2014). Principles of Business for CSEC: For Self-study and
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