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English For Logistics Printables

The document serves as an introduction to logistics, covering various definitions, job roles, and key activities within the field. It includes exercises for vocabulary building, understanding logistics services, and the importance of logistics in global trade, particularly focusing on China's export business. Additionally, it discusses trends in third-party logistics and the evolving role of logistics providers.
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0% found this document useful (0 votes)
39 views31 pages

English For Logistics Printables

The document serves as an introduction to logistics, covering various definitions, job roles, and key activities within the field. It includes exercises for vocabulary building, understanding logistics services, and the importance of logistics in global trade, particularly focusing on China's export business. Additionally, it discusses trends in third-party logistics and the evolving role of logistics providers.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ls

lntroduction to logistics

Makea list of al[ the different areasof logistlcsyou canthink of by completingthe diagram
helow.

I Fivepeoplegivetheir definition ol logistics.Conrpletetlre sentencesusing the wordsf rom


the box.

provide. storage. supportr distribution. deliveryo maintenance

Logisticsmeansthat you manage the procurement and movement of goodsandthe


of inventorv.
z lt meansthe of the goodsthe customerneedsat the righttime,in the
rightplace,and of the rightquatity.
3 My definition is this:it's to plan,organize,
of logistics and manageoperationsthat
services andgoods.
4 - that'sthe purchasing,
Logistics maintenance, and reotacement of
materialandstaff.
5 Logisticsis the ptanning and of operations
suchas warehousing,
inventory,transport, procurement, s uppty,and
AUDIO

,',it't
4:.1
Listento the racardinga*d checkyour' answ er5.
6 | UNIT1 Introduction
to logistics

2 Gompletethe foltowing table using the words from ejxerciseI

Noun

storage

distribution
l6 itomaintain
, transoortation
''-'.:'
8i purchasing

3 with the correctformof the wordsfromthe table.


ilow completethe sentences

7 ln my iob I overseethe of vehiclesand machinery.


2 Dotheyalso parcelsand packages on Sundays?
? Goodsarenormally boughtin the department.
4 We a z4-hourdeliveryservice.
Thiscompany only goodsby road.
6 We all ourgoodsin the warehouse.

4 iiatch the definitions(a-f) with thewords(r-6) betow.

r carrier n
z freightforwarder n
3 supplier n
4 haulagecontractor/haulier n
5 courier T
6 consignee l
UNIT1 Introduction
to logistics| 7

company whichcarriesgoodsby road


b personor firm namedin a freightcontractto whomgoodshavebeenshippedor turnedoverfor
care
c companythat specializesin the speedyand securedeliveryof sma[[goodsand packages
d companythat transportsor conveysgoods
e company whichsupplies partsor services
to anothercompany; alsocalledvendor
f personor businessthat arranges documentation andtravelfacilitiesfor companies
dispatching
goodsto customers
AUDIO

a3
5 Listento threepeopledescribing
theiriobsin togistics:a warehousemanager, a freight
forwarder,anda shippingoperationsmanager.lllatcheachiob to the correctperson.

5 l{ow tisten again and completethe sentences.

Personr
1 My job is to of goodseitherby sea,air,road,or rail.
the transport
z An important partof thejob is withcustomer requests
aboutthe most
suitablemodeof transport.
3 My responsibilities
alsoinclude goodshippingrateswithshippinglines
andtransportcompanies.
4l customs clearanceon behatfof my clients.

Personz
5 InmyjobI haveto thatthe cargois not damaged
onboardthe shipor
whileloadingor unloading.
6l on shippingratesand preparequotationsfor our salesoffice.
customers

Person3
7 Anotherpartof my job is to with departments
suchas transportand
production.
8 Apartfromthat, I thatvehicles,
machines,andanyotherkindof
equipmentaremaintained to a highlevet.
8 | UNIT1 Introductionto togistics

7 ilatch theverbs(r-a) with the activities(a-h) to makephrasesfromthe recordings.


Thentisten
againto checkif necessary.

r book T
z consolidate tr
3 deal T
4 keep T
5 make I
6 use n
7 check T
8 take care TI

a a numberof shipments underonebil[of lading


b bookingreservations
c that healthand safetystandards are maintained
d moderncomputersystems
e spaceon a ship,train,lorry,or plane
f whereto put them in the warehouse
g an eyeon the budget
h with all the necessary
documentation

I Work with a partner to descrtbetwo different jobs. The phrases in the bor wilt help you.

PartnerA til€ or, p. 7r


Li PartnerB Fileo9, p.7z

Questions
Whatdo you do?
What'syour line of work?
Whatdoesyour iob involve?
Descrlbingjobs
I work for a major shipping compqny.
I work in the regionol depot.
Describingresponsibilities
I'm responsiblefor ...
ln my job I have to ...
My job involves...
Remember...
You workfor or of a company.
You work in an area or a department.
Youare responsiblefor or in chargeof something.
Herearesomeusefulverbsfor describing keyjob responsibilities:
to advise to oversee
to prepare to provide or supply
to train to ensure
to manoge to review
to estimate to liaise with
to monitor to orgonize
to carryout
UNIT1 to logistics| 9
Introduction

9 Replace verbswithwordsfromthe boxthat havethesamemeanlng.


the underlined
'' .: :. .,,,..:,':.,,:,'r:1,].],,,.,,...,.. :: :. l
.. . .:i,,,,'.,r,,:::,::,1ili:]::ll.:,,1:l,l
provide. train . organize. ensure. informabout . check

r Wesupplvsoftwarefor the carindustry.


z I oftenadviseclientson the mostsuitabletransportmethod.
3 In my job I haveto makesurethat passengers arriveon schedule.
4 My job is to supervise
incominggoods.
5 | alsoplanthetransport of goods.
6 | instructstaff.

1O Comptetethe form with your own job detaits.Usecompletesentencesand expressionsfrom


this unit.

Jobprofile:
Company: I worK
for

Jobtitte:
Mainresponsibilities:

3-5 keyactivities:

ACT IVIT IES


T A I K I l { G A B OUTREGUL AR

WhentatkingaboutgeneraIfactsand describing whatwe normalty


do,
we usethe presentsimple.lt is oftenusedwith wordsthat sayhow
oftensomethinghappens,e.g.usually,often,always,sometimes,every,
etc.We usethe verbdo to makequestions and negativestatements:

I workfor on internationallogisticscompany.
He usuollyspendsa lot of time with his customers.
Do you ship goods to Asia?
He doesn'twork in the Europeanoffice.
10 J\l- 1 Intro du ctioto
n Lo eis t ic s

11 put thewordsin theright order.Usethecorrectformof theverb.

1 an exceltent/ provide/ delivery service / my company.


2 you/ how much/ handleI cargo/ peryear?
3 to othercountries / not ship/ we / chemical products.
4 responsible for/ be/ the warehouse manager I alsolvehicles
andmachinery.
5 to foreigncompanies / carparts/ this vendor / suppty ?
6 usually/ arrange / for companies / a freightforwarder / documentation.

1 2 Workwith a partner.Followthe stepsbelowto practisethis diatogue.

A AskB whathe/shedoes.
B Respond. TetlA whereyouwork.
A AskB to giveyousomedetailsaboutthe job.
B TettA aboutyourmainjob activities. job.
ThenaskA abouthis/her
A Respond. Describeyourjob activities.

1J Completethe crcsswordpuzzlewith wordsfrom this unit.

Across
4 Anotherword for freight. tr
5 Whatyou storein the warehouse.
6 Workcloselytogether withsomebody.
T
T
Down
r Anotherword for organize.
T
z To giveinformationaboutthe price.
3 Anotherword for supervise.
5 Sendgoods.
UNIT1 Introduction
to logistics| 11

Readthis article and answerthe questions.

CHINA'S BOOMINGEXPORTBUSINESS

China'seconomyis developing
at a rapidpacewith double-digit
growthratesin exportbusiness
and an expectedincreaseof40 per
cent by 2O7O.Withan estimated
tradevolumeof nearly2 trillionUS
dollarsin 20O6,Chinahandles
morecargothan anyothercountry
in the world.Giventhesegrowth
rates,it is not surprisingthat the
Chineselogisticssectorincreased

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by morethan 12 percent lastyear.

In orderto supportthe booming


industry,the government is
currentlyinvestingmassivelyin
the country'sinfrastructure.
Over
the nextfew years,the Chinese
government wantsto improveand
extendthe existingroadand railway
networksas wellas maritime
harboursand airoorts.

Fortransportlogistics,Shanghaiis one of the mostattractivelocationsin China.lt


is the secondlargestcityin the countryand hasgoodlinksto the most important
industrialregions.AndShanghaiis also a modernandwelcominghostfor visitors
andbusinesspeoplefromChinaandaroundthe world.

1 Doyou knowanyothercountrieswithconsiderable exportgrowthrates?


play
Howdoeslogistics an important rotein a country's
economy?
Whatdo you knowaboutthe logistics
industryin yourcountry?
L2l

Logistics services

Logisticsuseslots of acronyms.Howmanydo you know?Testyourself by writing theseonesout.

r FCL
z 3PL
3 HGV

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4DC
5 LCL
6 EDI

7 VAS
8 RFID

9 lS0
ro GPS

ilatch the words(r-8) with theirdefinitions (a-h) betow.

1 transshipment n
z break-bulk T
3 cross-docking T
4 orderpicking u
5 reversetogistics T
6 tracking
andtracing I
7 warehousing l
8 collection n
a directflow of goodsfromreceiptat warehouse to shipping,bypassing
storage
b collectingand handlingof usedor damagedgoodsor of reusable transitequipment
c loadinggoodsfromonemeansof carriage ontoanother
d setectingandassembling itemsfromstockfor shipments
e packinggoodsin small,separable units
f pickingup goodsat a namedplace
g receivingandstoringgoods
h locatingitemsin transit
UNIT2 Logistics
services| 13

2 r anduseyourdictionary(if necessary)
Lookat thesewordsfromexercise to complete
thetabte.

Verb Noun
7 receive
2 equipment
3 carry
4 assembly
5 location
AUDIO
tr\ Listento threelogisticsproviders
presenting
theirservices.
Complete
thetabte.
t:r 3

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specializesin transportmodeused

Providerr (GFTGtobalCarrier)

z (HomeTexInternational)
Provider

Provider3 (CargoExpress)

4 Listento the recordingagalnand completethe sentences.

. fleetof vehicles. air carriersr transportcompanies


providerr 5[ippin$,lines;
o documentation

r Weareoneof the wortd'sleading with a freightvolumeof 6oo,ooo


peryear.
containers
zWecanofferourcuStomerscompetitiverateSwithattmajor-.
3 Witha modern we canensurefast,safedeliveryof yourconsignments.
:.
4 includeorderpicking,packing,
0ur services distribution,
and handling
of alltransport

5 CargoExpress
is Asia'sleading of air freightservices.
6 Wework ctoselvwith aroundthe worldfor the fastestdelivervavailabte.

8 5 Complete
thesentences
with wordsfromthe box.
5

happy o provide. range . specialize. major . ensureo customized

r Asa non-vessel
operating commoncarrier,we canofferour customers
competitive
rateswith all maiorshippinglines.
zWe in solutions toads(FCL)
for full container and lessthancontainer
loads(LCL).
consolidated
3 As a specialist
in hometextites,we canofferourclients servicesto meet
theirneeds.

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4 Ourteamwi[[be to assistyou in all mattersregardingyour order.
5 Wecan youwithtailor-made solutions for yourairtransportrequirements.
6 We ctoselyco-operate
with air carriersaroundthe worldand canofferour customers a wide
of flexibleand cost-effective
services.

l{ow listen and check your answets.

youRcompAly'sloosrrg: sERvtc_Es
sELuNG ro rHEcusromER _

Whendescribinga company's services or portfolio,we oftenusethe fottowingexpressions:


Wecan offer you a wide range of ... I
Wecan provide (you with) customized/tailor-made logisticssolutionsfor ...
Wespecializein ...
As a specialistfor/in ... we can ...
With our many years of experience...
Wehave experienceand expertisein providing ...
Ourteam will be happyto handle/assist you ... i
With our dedicatedteom of logisticsexpertswe can ...

O the list withyourowncompany's


Complete Thenpresentit to yourpartnerusing
services.
phrasesfrom this unit.

1 rangeof products or services


z in
specialist
3 experience
4 extraservicesfor customers

7 Presentthecompany's to yourpartner.llse phrasesfromthis unit.


seryiceg

Parln€r A F;te 02, p.7x


Partner B Fite to, p.72
UNiT2 servicesl r s
Logistics

I Readthe foilowing text from a logistics companymagazineabout newtrends in third-party


logistics.Thenlabel the paragraphswith the correctheadingsfrom the list.

. Changing
Today'sroleof major,providers logisticsrequirements
for manufacturers
r 3PLin the past . Newchattenges
for 3PL . Change
in logistics
conceprs

Recent
trendsin 3P[

Untila fewyearsago,companies used


to outsourceonlypartsof theirlogistics
operationsto providersspecializing
in services
suchas distributionor

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warehousing. A singlecompany sometimes
hadseveraIthird-party[ogisticsproviders
(rPLs).

Theglobatization of tradeandincreasing logisticssolutions.Apartfromthat,


demandfor services, however,hasled to logisticsproviderstodayarefacingan
a drasticshiftin logisticsconceptsand increasingtytoughand highlycompetitive
management withan impacton both market.In recentyears,growingpressure
producers and logisticsproviders. on priceshasled to a decrease in profit
margins. In orderto compensate for
this,many third-party
logisticsproviders
As far as manufacturers
areconcerned. now offervalue-added services for their
logisticsmanagement hasbecome a lot Due
customers. to fiercecompetition in the
morecomplex.By now,manyof themhave 3PLmarket,however,expertspredictthat
learnedthat outsourcingsinglesegments onlythe big internationalplayerswitt be
to differentprovidershasnot reallymade ableto work profitablyin the future.
theirlogisticsoperationsmoreefficient.
Thatis why theyare lookingfor providers
who canprovidea higherlevelof service Thebig gtobatplayers, alsocaltedsuper-
andmorecomprehensive supplychain 3PLs,can provide theircustomers with
solutions. comprehensive supplychainor end-to-end
solutions.
Theseservices usuallyinclude
forwarding,transportation,consolidation,
For3PLsall overthe world,requirements customs brokerage, warehousing, and
keepgettingmoredemanding with as wellas a rangeof value-
distribution,
customersaskingfor a widerrangeof addedservices.
16 | UNIT2 Logisticsservices

9 l{owsaywhich of thesestatementsare true E or fabeE.

r In the past,companies
usedto outsource
onlysegments
of theirlogistics
operations. n
z Manufacturers to 3PLprovidersis not efficient.
foundout that outsourcing n
3 In the pastfewyearsmany3PLprovidershaveincreased
theirprofitmargins. n
4 todayaredemanding
Customers morecomplex
logistics
solutions. n
5 providecomprehensive
Super-3PLs solutions problems.
to logistics n
1O matctrthewords(r-6) fromthetextwith thecorrectdetinition(a-f).

r outsourcing n
z comprehensive T
3 consolidation I
4 requirements n
n

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5 demand
6 competition n
a including a widerangeof services
b detailsof whatis expected and needed
c contracting functions providers
out to third-party
d the needfor particular goodsor services
e companies tryingto se[[thesameor similarproductsto customers
f the grouping of smallshipments intoonecontainer

11 Lookatthethreewebsiteadvertisementsforvalue-addedservices.Thencomptetethetable.

en 6
a .&f
MaxwellExpressLogistics
Warehousingisjustoneof theintegrated
logistics we provide.
services Herearesome
value-added
serviceswe canoffer:
Pickand pack Returnsprocessing
Literature
fulfilment Creditprocessing ...and muchmore!

*9-"9-9***
@' & t

SichuanInternationalLogistics
Ourlogisticsteamat SichuanInternational
Logistics
hasthe experienceand expertise
to
provideour customers with value-added
services
that complementtheirbasicwarehouse
ooerations.
Ourservices include:
Kitting Packagingservices
Import/exportcargocustomsclearance Exportpackingand crating
UNIT2 Logisticsservices| 17

*qe9*__"-.
*-.-__ O!

<e' A; 6t
- r Lr
- JI
GLXWorldwide Logistics rt
t'I
We providevalue-added serviceswhichcomplement and enhanceall kindsof logistics t$
operations.Ourservicesgo far beyondthe basicdistributionand warehousing services Fg
usuallyoffered.GLXvalue-added logisticsservicesinclude:
Potybaggingandshrink-wrapping Bundling/unbundling
IF
r4 !

Recycling Labelting
:i
O-i

payment : documentationr product packing/ otherservices


: assembly packaging
Maxwe[]Express
Logistics

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Sichuan
International
Logistics
GLXWortdwide
Logistics

A UOIO

tr\
'rty 12 tisten to two short presertationsahout online logistics services.Thensay which of the
6
statementsare tru€ M or fatseE.

ExpressLogisticsOnlineShipping
r ...helpsyou book pick-upsand trackshipments. u
2 ...you canlog on by selecting
yourcountry. n
3 ...you cancheckshipmentrecordsfor up to 6o days. l
IntercargoE-Shipping
4 ...allowsyou to makepriceenquiries. I
5 ...you cancancelorders. T
6 ...you candownloadpdf documents. I
EXPtAtNiltG Ot{L|l{E SERVICES

Whendescribing onlinefunctionsor tools,you canusethe following


phrasesand expressions:
Theprice requesttool allowsyou to obtain pricesfor shipments.
E-Shipp i ng helps you prep are/print/track/select... onIine.
To ... , (jus] sign up/registerfor/og on to ...
Forprice requests,pleaseuse ...
To accessshipmentdetails,click ...
18 I UNIT2 Logistics
services

lJ {r-6) with theendings(a-0 to makesentences


of thesentences
trtatctrthe beginnings fromthe
recording.

r WithQuickOnlineShipping you canfind


t:
z Thisonlinetoola[towsyou
3 To useQOS,simplylog on
4 Afterregistering you canmake
with E-Shipping, l

5 Youcanalso
6 Witha mouseclickvou canalso tl
i!

a to planshipments, and deliveries.


bookcollections
b pricerequests,schedule transport, shipmentinformation.
andobtainreal-time
c trackpick-upsanddeliveries.
d downloadcommercial documents in pdf format.

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e yourtownor regionfromthe drop-down
by selecting menuon the left.
f to suityourshippingneeds.
the rightservice

1/1 fnree peopledescribehow lT has changedtheir iobs.Comptetetheir statements$tith wordsfrom


the box.

r tag
RFID . enter o track o mobilephone. device . digitat . GPS-based

r Customer
Tracking withSMS-Fast
is a lot easier
shipments NowI canusemy
Track.
to find out wheremy shipmentis. I just haveto my air waybittnumber
on my mobileand wait a few seconds.ThenI get a replywith the detailsof my consignment's
currentstatus.lt's sucha greatidea!

z Truckdriver
Allourtrucksareequipped
witha : trucksupportsystem
now.Forme
that'sa greathelpas I canalwaysusemapsthat showme exactlywhereI am and whereI have
to go. Obviously,
it's alsousefulfor the company.Theycan . my vehicle
at anytime,seethe routel'm takingand whereI makestops. Andwhat'sveryhandyfor me
- the systemalsocomeswith a 5cameraso I cantake photosif there'sa
problemwhilel'm on the road.

Managerat a trailerstorageyard
I workat a traileryardwheretrailers
fitledwithpackaged goodsarekeptuntiltheygo outto
thecustomers. Thesiteis verylargeandwe have fourdifferent Untit
areasfortrailerstorage.
the new 6tag systemwas introduced, it couldeasilytakea coupleof
hoursto find the trailerwe wanted.Nowit's a matterof minutesto locatethe vehiclewe're
lookingfor.Atl we haveto do now is put the z on a trailerand usea
mobi[e I to identifiTit. lt reattysavesus a lot of time.
UNIT2 services| 19
Logistics

A ne w t r o c k i n g d e v i c e fo r US p o sto l se r vice s
An Americoncomponybosed
in Colifornlo hos recently
d c,,o l 6 n p6l n t.nekinn eJgyi6- ^

wh ch mcy l'e'p post o{ficesto


improve their services. lt con
be used to find out more obout
hold-upsond deioys in postol
operolions.

The smoll trcckei, cclled the


lette r In ar - ' . e. ' he Clobc l

Positioning Sysiem (GPS) 1o

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store informotion obout on
rtem'spos it ionin t r ons it Sim
. ilor
deviceshovebeenusedin Iheposito trocl.expensive
cons-rrer
goodslikecors b-t uniilnownone
of thesesystems
wos smollenoughto trovelin on envelope.

Now fhot'sollchonged.
Aswellosfittingintoo USstcndord-size business
letter,
theGPSLetter
Logger
olsomeetsotherposto'equiremenis: ir is bendobleor d oble lo w;t^stondroughhondlingThisis
porticulorly
importonl
os theenvelopes
orethrowninlosocks,thentronsporled
by vonfo outomotic
sortinglocotions
wheretheyrunthrough
highspeedshuffling
systems.

Thetrockeritsef doesnottronsmit ltsposition


duringtronsit,
butstores
lheiourney
1ogon o memory
cordwh;c[ conbe reodbv o loptopcompLter. TheGPSdevce otfe'sseverol
p'ogrommingopl o^s
rongingfromchecking
ilsposition
everyfewminutestochecking
onlywhenon themove.

Logger
TheLeffer doesnothelp,however,
if fheenvelope
ccrryingil doesnolorriveoi itsdestinotion
withinobouisevendovs,os thebottervrunsflotofterobouto week.

t#F't€==:.+.xw[Nfl *<.=<-44€$F.*.+=#y$ft !wN\w@#ez@2,:::.-..:.---.

@
1 Haveyou everexperienceddelaysin postalserviceswhensendingor receiving
letters?
2 Doyou thinkthisdeviceshouldbe usedin yourhomecountry's postal
service?
3 Doyou know any other devices
usefuletectronic in logistics
andtransport?
28i

Nlodesof transport

l$atehthe pieturesof transportarndhandlingequipnrent{a-f} with the words{r-6}.

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swap-body
containership
grapplerlift
road-railer
trailer
riverbarge
LGV(largegoodsvehicle)

Matchthe differenttypesof freighttraffie(r-6) with the definitions(a-f).

r multimodaI
z piggyback
3 intermodaI
4 unaccompanied
5 btocktrain
6 single-wagon
UNIT4 Modesof transportI 29

o Thedriverdoesnot staywith his roadvehicleduringtransport by raiIor ferry.


b Goodsaretransported in the sameloadingunitorvehicleusingdifferent modesof transport.
Thehandting of the freightitselfis not necessarywhenchanging modes.
A singleshipperusesa wholetrainwhichis rundirectly fromthe loadingpointto the
destination. No assembting anddisassembting is required.
Carriage of goodsby at leasttwo different modesof transport, e.g.shippingby motorlorryand
aircraft.
Trainis formedout of individualwagons or setsof wagonswhichhavedifferent originsand
differentdestinations.
Combines roadand railtransport: wholemotorlorries, traitersor swap-bodies arecarriedby
rait.

Twoempleyeesof a forwardingr$mpa*y ar€ eomparingtranspert modesfor a shipmentfrocrl


9
westernChinato Shanghai"Listenand correctthe inforrn*tion in the tabte.

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inland waterways road rail (expressservice)
speedin days 7 +
cost low comparedwith comparedwith road:
barge:6o%higher 4o% higher
flexibitity high veryhigh low

Cornptet*the sentenceswith the ccrrectform of the wordsin braekets.Thenlisten again


to check.

r Howlongwoutdit takeby barge? - Normatly


aboutsixdays,but it oftentakes
_ (tong)if the weather's
bad.
It'scheap- it's actually (cheap) of all the transport
options.
It wouldonlytakefourdaysto shipby truck,but the costwoutdbe about5o%
(high)thanby barge.
30 | UNIT4 Modesof transport

Railwoulddefinitelybe (fast)thanthe truckoptionif we usethe express


servicethat takesthreedays.
But it wouldalsobe (expensive)than shippingby road- transportcosts
areabout4o% higher.
5 And then perhapswe'd haveto usethe standardtrain,whichis much
(slow).

Answerthese questions.

r Whyis the bargeoptionnot veryflexible?


z Whatdo they decideto do at the end of theirdiscussion?

flflPAn'lSOXS

Whencomparingtwo or morethingswe usecomparativeadjectives.Thecomparativeform is -er


for shortadjectiveswith one syllable,andtwo-syllable adjectives
endingin -y.

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Transportby sea is cheaper than transport by oir.
Steelis hewier than paper.

We usemore+ adjectivewith longerwords.


Shippinggoods by road is more expensivethan shipping them by rail.
Sometransportmodesare more relioble than others.

Someadfectives haveirregutar
forms.
good / wetl - better Our rates are befrer than theirs.
bad / badly- worse Theirserviceis worse than ours.
far / further- furthest Thisshipment will travelfurther than the last one.

4 Workin pairs.Compare
differenttransportmodesuslngsomeof the adiectiyesin the box.
Exampla:
I thinKshipping
goodsby rail isfastarthansoatransport.

gPgryiy_g
/!! gq_ i 9ir _
i

safe
suitable
reliable
environmentatly
friendly pipeline
UNIT4 M o d e so f t r a n s p o r t| 3 1

F*latchthe pictures(a-d) with the names{r-4}.

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1 ganrrycrane
z ISOcontainer
3 reachstacker
a transtainer

O ilow completethe desrriptionsof intermodaltransportand handlingequipmentwith the verbs


from the box.

fittedostraddlermounted.loading.attached.reach.handte.piling.made.move

t
A pieceof machinery usedfor and unloading
containersfromshipsonto
trucksor railwaeonsandviceversa.lt is rail-mounted
andcan at leastfour
railwaytracks.lt is motorized
andcan paralleI
to the ship'sside.
32 | UNIT4 Modesof transport

2
A specialtypeof devicewhichis ableto 'very heavyloads.lt is usedfor
swap-bodies
transferring and containers fromrailwagonsto trucksandviceversa.lt hasfour legs
s withwheelsanda spreader beamwhichcanspana widearea.lt canbe
6 on railsor rubbertvresand is ableto straddleseveralrowsof containers.

A kindof forklift truckusedin container handling.


lt is equipped witha spreader
beamanda tifting
armand canbe usedfor liftinscontainers ano themon top of eachother.lt
is veryflexibte
andhasa highstacking andstoragecapacity as it is ableto
beyondthe firstrow of containersto tifta container.

4
A rigidbox_'r of steelwhichis verycommonin intermodat freighttransport.
lt
for
canbe used transport by sea,rai[,air,and road.lt is available
in manydifferent
versionsand

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sizes.Forexampte,thereareopen-topandflat-rack versions. Someof themhavewheelsor a bogie
'oto them.Themostcommonlengthsate20,4o,and45 feet.lt is madeto
of the InternationaI
the specifications Standards Organization.

7 Replacethe underlinedwordswith verbsfrom the box that havethe samemeaning.Usethe


correctverb forms.

stack . comqr:r run e fix .':lattach r lift . fit


:,:li ..:... a . :i t,t

Thistypeof craneis usedfor raisingcontainers.

z Containers in a varietyof versions


areavailable andsizes.

3 lt's a heavy-duty
forktifttruckequipped
witha spreader
beam.

4 Withthisdeviceyou canpilecontainers
on top of eachother.

5 Somecontainers
havea bogiefixedto them.

6 Thisdeviceis mountedon rails.

7 Thecraneis motorized the quay.


andabteto movealongside
UNIT4 Modesof transport| 33

AUOIO
JT\ rA
{s . '
10
An employeeof a transport companypresentssomecontaineroptionsto a potential customer.
Listenand completethe tabte with the missinginformation.

Typeof container suitablefor transportof


7

3 tanktainer
+

5 flat-rack

I Listenagainand completethe sentences.

level o tarpaulino frame. machinery


. lashing. removed. contro[ledr plugs

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t It comeswitha timberfloorandhasvarious devices to secure the load.
Theselashingpointsarelocatedhorizontally at floor
It is temperature- and is particutartysuitablefor cargothat needsregulated
or cooItemperatures.
a Thisis a standardcontainer witha tankfittedinside.
5 As an extra,we alsooffertank containerswith electric in casethe cargo
needscoolingor heatingduringtransport.
5 lt comeswith a PVC coverinsteadof a roofpanelto allowloadingfrom
thetop.
z Thedoorscanbe to makeloadingeasier.
8 Werecommend thisspecialtypeof container for the transportation of heavy
and pipes.

l{ow label the different types of containersr-5"


34 | UNIT4 Modesof transport

COI{TAItIER
F EAT URES

We recommend thistype of container


for ...
It is particularly
suitablefor ...
It comeswith ...

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As an extra,we also offer...
It has...for loading

thecontainerfeaturesto a partnerusingwordsfromthis unit.


1O Oescribe
Par tnerA F i i e $4, p. l j
Par l n€r B F i l e::, p.7:

11 So* ttre geods under the correct heading,

perishablecargo non-perishable
cargo heavyweightand overwidthcargo

meat . steelpipes . crudeoil r freshproduceo industrialboilers. seafoodr alcohol


r dairVproducts. tractorsr chilledor frozenfoodstuffs. harmfulchemicals

€an you think of other types of goods?Discussin a small group.


UNIT4 Modesof transportI 35

! 2 ttowsaywhichof the fotlowingcontainersyouwouldrecommend


for the dlfferenttypesof cargo
from exerclserr.
a reefer
b flat-rack
container
c tankcontainer

lt this crosswordpuzzleontransportmodeswlth wordsfromthe unlt.


Comptete

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Across
r Anotherwordfor rubbish.
4 A devicefor liftingheavyloads.
6 Anotherwordforshrp.
7 fhe oppositeof sofror flexible.

Down
z Anotherwordfarpipe.
.3 A container
for liquidsis a ...container.
4 Keptcoo[,but notfrozen.
5 A containerfittedwitha coolingsystem.
- 4 i,lodesof transport

FreightTransport
Logistics
in Europe- .::

thekeyto sustainable
mobility
: Europe'stransporl policyhasbeen
. characterized byliberalisation and
: harmonization overtheyears. Thishasslowly
: shaped thetransport system intowhatit is
' today.Globalization andtheconcept ofwider
' Europe create further challenges. Thefast
' growth offreighttranspoft - driven toa large
: extentbyeconomic decisions - contributes
t
togroMhandemployment butalsocauses

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congestion, accidents, n0ise,pollution,
increased reliance onimported fossilfuels,
-
andenergy loss.Infrastructure resources are Railandinland
watenuays needto be
- limitedandanydisruption inthesupply chain modernized.Airfreight bemore
should
,, (i.e.energy) hasnecessarily a negative impact integrated
closely inthesystem.Thepositive
,, ofltheEUeconomy. Without adequate development ofshortseashipping should be
' measures, thesituation willcontinue accelerated.Deep-sea shipping andits
, worsening andincreasingly undermine hinterlandconnectionsneed tobeenhanced,
,, Europe'scompetitiveness andtheenvironment Shifts
tomoreenvironmentally friendlymodes
, thatwealllivein. mustbeachieved whereappropriate,
: Toovercome suchproblems, Europe's especially
onlongdistance, inurban areas, and
: transportsystem needs to beoptimized oncongested corridors.
' bymeans ofadvanced logistics solutions. Atthesametimeeachtransport mode
i Logistics
canincrease theefficiency of mustbeoptimized. Allmodes mustbecome
: individual
modes oftransport andtheir moreenvironmentally friendly,
safer,andmore
I combinations. Asa result, fewerunitsof energy efficient.
Finally,
co-modality,i.e.the
i transport,
suchasvehicles, wagons, and efficient
useofdifferentmodes ontheirown
' vesselsshould carrymorefreight, lmpact on andincombinations, willresultinanoptimal
theenvironment willdecrease accordingly. andsustainable ofresources.
utilization
:,'i:.::;rnr' ':::r:iiii: j':'1I: riil r:.t:r
- i:lti:li:: r,ii:.:.:=ii, -i!:!a!:-l: , rll::::1!:

litHililGn
r Doyou alsohaveto dealwith growingfreighttrafficin yourcountry?
z Howdo you thinktransport
systemscouldbe improved?
3 Howdo you thinkintermodaltransportsystems canmakefreighttransportmoreefficient?
153

Warehousingand storage

Lookatthepictures
ofwarehouse Matchthepictures
equipment. (a-0withthewords(r{}.
!ffi!

tr\

UJ

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r handpatlet-truck t:l
z tote bin tl
3 fork-tifttruck(CBtruck)
4 pallet
rotl-cage
5 (Europalletor UK)pattet
6 trolley

Readthe text describingwarehouseareasand label the areaswith wordsfrom the list.

sortation. marshalling
anddispatcho receiving. collation
andvalue-added
services
o back-upstorage. orderpicking

Firstof a[1.thereis the 'area.That'swhereall incominggoodsarriveand


documentation is checked
and recorded.
Goodsareoftenunpacked or repacked
hereto maketheir
formatmoresuitablefor warehouse handling.

' areaholdsmostof ourwarehouse


inventory.

ln the rareathe goodsareselectedin the rightquantities,


that meansthe
quantities
requiredby the customer.Herewe alsobreakbulk.Thatmeans,for example, after
goodsin [argequantities
receiving (e.g.paltets),
we needto packthemin smallerseparate unitsfor
the customer.

In the - areawe dealwith smatlerordersizes.Sometimes


severalorders
havebeenbatched the pickingprocess
togetherto simptifu and nowneedto be sorteddownto
individual
orders.
54 | UNIT7 Warehousing
andstorage

Afterpicking,the goodsareconsolidated and madereadyfor dispatch.


Depending on the
customer's requirements the goodsmaybe packedinto cartonsor casesor theyarewrapped
(i.e.stretch-wrappingor shrink-wrapping).
Somewarehouses alsoprovidespeciaIservicessuchas
labelling.Thispartof warehouse operations
is called

Thefinalstagein warehouse operationsis the _ 6area.Thegoodsare brought


togetherto formvehicleloadsand arethen loadedonto vehiclesfor onwarddispatch.

2 ilatch the warehouseareas(rg) to the activltiesthat take placein them (a-f).

r dispatch n
z co[[ation n
3 reserveStorage n
4 orderpickingandsortation T

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5 receiving t
a goodsare broughttogetherfor loadingand transport
b wherethe goodsare kept until required
c the goodsareselectedand put togetherin the unitsrequiredby the customer
d completeordersare packedand wrapped
e the goodsarepreparedfor warehouse operations

3 tatch the verbs (r-8) from the text in exerciser to the correct definitions (a-h).

r label n
z repack n
3 handle n
4 select I
5 batch u
6 sort u
7 wrap l
8 load u
a put goodson a palletor vehicle
b providespecificinformation on the productitselfor the packaging
c dealwith
d pickor choose
e put severalthingstogether
f packin specialmaterialfor protection
g put into new unitsor formats
h arrangein a specialway or order
UNIT7 Warehousing
andstorage| 55

THE PASSIVE

Whendescribing processes,the passivevoiceis oftenused


with modalverbssuchas con,must,moy,should,etc.
Theforks conbe raised by a simple pump action.
Thissystemmusthefitted with detectors.

Or we canusethe passivein othertensese .g.the present


oerfecttense.
After the goods hovebeenchecked,theygo into
back-upstorage.
Theunloading hos beencompleted.

4 Completethe sentencesusing the correctactiveor pa$siyefcrm of the verbsin brackets.

o Afterthe unitload (check), it goesintoautomated storage.


b As soonas an appropriatelocation (identifrf)
by the warehouse

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management system,a put-awayinstruction (must,issue).
c Afterthe vehictedriver (report) to the gatehouse,the vehicle
documentation (check)by staff.
Thenthe packages (process) i.e.they (may,[abel)
with barcodes.
e Thegoods (check)on unloading.
f Afterthat,staff (direct)the driverto an unloading bayor a parkingarea.

Nowput the steps in the goodsreceivingprocessin the correctorderr-6.

A UD I O

efi\,
{3
75
5 Listento this extractfrom a presentationabout a new warehousemanagementsystem.
Nowsaywhichof thesestatementsistrue 7 fatse:f .

r Theexistingsystemis not veryefficient.


z Theycoutdcentralizeinventories in oneCanadian warehouse.
3 Cycletimescan be reduced by at leasthalf.
4 Theycouldreducewarehouse areafromfourfloorsto one.
5 Printon demandallowsthemto printinvoices in severaI
languages.
56 ' riNlT7 Warehousing
andstorage

:.

6 ilow listen to the recordingagainand completethe sentences.

r I thinkthisnewwarehouse
areamanagement
systemWMSzX wouldhelpus cutcostsand
ourprocesses.
z Onegreatadvantage of WMSzX is thatwe couldreducethe numberof warehouses
acrossCanada.
3 Anotherinterresting
featureof WMSzX is customer order
a Warehouse couldbe improvedas weilby transferring
departments.
WMSzX woutdalsohelpus reducewarehouse areaandground
6 Thecouldbe achieved by instalting
an automatedstorageand sysrem.
Thenewsystemwouldalsoenableus to the material
flow at anygiven
moment.
8 Thisallowsprintingof [abels,brochuresand customer in z5 languages.

..,.II![TI9ABOIJT
ADVAI{TAGES
ANDPOSSIBrE
IMPROVEMENrs

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Onegreatadvantage is ...
Themostinterestingfeatureis ...
It wouldhetpus reduce/increase/improve/optimize
...
Anothermajoradvantage is/woutdbe ...
It woutdalsoguarantee/ensure ...

7 Workwith a partner.Eachof youhasa warehous€ rnanagement


system.Presenttheadvantages
of yoursystemto yourpartner.Usephrasesin the box.
Partner A File 07, p- 71
Par t&erB F i l e r 5" p.7z

I Comptete
thedescriptions
of typiratwarehouse
equipment
andsystems.Usetheadiectives
from
the box.
:::rr,a:1.t:::r
, t. .. .ir.r':

. mO'Uite
stackable . aUiuiiltrco suitable. bulky. driverless. rigid . collal0sibite

r An automatedguidedvehicleis a truckwhichis controlled


bycomputer
powered.
andelectricalty
z lBCs(intermediate
butkcontainers) madeof metalor ptasticare but there
arealsoonesmadeof canvas. whichare
3 Cageand box palletsarefittedwith corner-posts
and sides.Theyare usuatly

4 In paltetized
storageAPR,i.e. paltetracking,is used.
5 Some productsare not for pattetization
e.g.expensive itemsor
electronic
largeand items.
6 shelving is oftenusedfor smallerproductsin non-palletized
systems.
UNIT7 Warehousing
andstorage| 57

AUDIO

a
76
9 Putthestepsin this integratedpackinglocationsystemin thecorrectorder(r-8). Thenllsten
andcheck.

T Youscanthe barcode
of the shippinglabel.
il theweightofthe package.
Thesystemcatculates
I Youenterthe system.
n Youchoosemeansoftransport.
n Youcanput togetherpackages.
n Theshippinglabetsareprinted.
n Youcanseeandaccess all positions
in the container.
n - systemprintsdelivery
Theorderis complete note.

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tO Xowlistento thedialogueagainandcomplete
thesentences.
r Afterthe goodshavearrivedat the packinglocation, to scanin the barcode
ofthe shippingbox.
2 youenterthe packinglocationdialogue.
3 oK. I got that.Whatis
+ Wel[, youcanaccess a[[positions
in the pickingcontainer.
5 the package
is complete, the system witlautomaticallycalculatethe
weight.
6 Thatis Thesystemwill automatically printthe shipping[abels.
Andnowwe of thisprocess.
8 the has
order beencompleted, the deliverynoteis printedautomatically.
O Itff Z Warehousingandstorage

First0y)/First
of atl ...
Second(ly)...
Thefirststep/stage (oftheprocess)
is ...
Then...
Afterthat...
Thenextstep/stage is ...
Fottowingthat...
Finally...
Thelaststepis ...
Once/AfterX hashappened ...

11 Workwith a partneranddescrlbea proceisftomyourowniob in yourownwords.Usephrases


fromthls unit.

12 Completethis crossord with wordsfromthe unit

Across
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2 Keepgoodsin a warehouse.
4 Puton top ofeachother.
5 Containerforsmallerproducts.
6 Selectthe rightitems.

D,OWn
r Formsmallerunitsfromlargerunits(z words- 5,4).
z Putintotherightorderor package.
3 Anotherwordfor orticleor piece.
U N I T7 Warehousing
andstorage| 59

Readthe text about modernwarehousingand answerthe questionsbelow.

WAREHOUSING TODAY
the past,a warehousewas only seenas a place
fn
Ito storethings.[t oftentook up a lot of ground
spaceand goods were usually picked by hand or
using a fork-lift truck.

During the last few years,however, the role and the


designofthe warehousehaveradically changed.
The warehouseis now considereda critical link
between a manufacturing plant and the external
world with a strong impact on the performanceof
the entire manufacturing and logistics system.

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Warehouseautomation and complex technologiesare now usedin order to produce effective
operations.Many warehousestoday are equippedwith warehousemanagementsystems
(WMS), which automatethe product flow throughout the warehouseand maximize the use
ofwarehousespacethrougheffectivepicking methods,locationconsolidationand cross
docking.

Automated Storageand Retrieval Systems(ASiRS) have been introduced in many


warehouses.AS/RS involves high-racking storagewith a machine operating within the aisles,
serving both sidesofthe aisle. Thesesystemscan pick, replenish, and perform inventory
checkswithout a human operator.

In fully automatedsystems,conveyor belts are very important as they link the different areas
of the warehouseand carry the goods to where they are required: for example between the
receiving areasand reservestorage,or betweenthe picking and loading areas.

The warehouseoftoday would be unthinkable without the barcode.The barcodelabel on each


item provides specific information about the product, which can be transferredto a computer
system.This makesit possibleto locatethe item's positionin the warehouseand find it
again.By using automatedtechnology,suchasbarcodescannersand RFID (radio frequency
identification), warehouseinventory and product flow can be efficiently mana-eed.Combined
with modern IT systems,barcodesenablewarehousestaff to track and trace all items in the
warehouseat any given time and usuallyin real time. I

firPnrtwer+.?5
2

lilE@
r Howis yourcompany'swarehouseorganized?
2 Doyou workin a warehouse
yourselfz
3 Howhaswarehousing changedoverthe lastfewyears?

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