Documentum Platform CE 22.

OpenText™ Documentum Platform

Infrastructure Certification Guide

Product Released: 2022-08-14

Contents
1 How to Read This Document ............................................................................................................. 4

2 Revision history ................................................................................................................................ 5

3 Supported environments and compatibility ....................................................................................... 6

3.1 Hardware requirements for Documentum Server ................................................................................. 6
3.2 Hardware requirements for Documentum Administrator ........................................................................ 7
3.3 Hardware requirements for Documentum Clients Application Server, BOCS, DFC, DFC, REST and
CMIS ........................................................................................................................................... 7
3.4 Operating system and database ....................................................................................................... 8
3.5 Java certifications ........................................................................................................................ 14
3.6 Operating environments ................................................................................................................ 16
3.7 Virtual environments (On-Premises VM Infrastructure) ........................................................................ 17
3.8 Virtual environments (VM and Containerization on Public Cloud/Private Cloud) ....................................... 17
3.9 Docker containers runtime compatibility ........................................................................................... 21
3.10 Cluster environments .................................................................................................................... 22
3.11 Single sign-on and Directory servers ............................................................................................... 23
3.12 Storage platforms ......................................................................................................................... 23
3.13 Storage Protocols ........................................................................................................................ 25
3.14 Application server requirements ...................................................................................................... 26
3.15 External web server requirements ................................................................................................... 29
3.16 Web browser requirements ............................................................................................................ 31
3.17 DFS client interoperability layers: .Net ............................................................................................. 32
3.18 DFS client interoperability layers: JAVA ............................................................................................ 32
3.19 Documentum Composer Embedded components .............................................................................. 32
3.20 Language Support........................................................................................................................ 33

4 OpenText product compatibility....................................................................................................... 34

4.1 OpenText Documentum products .................................................................................................... 34
4.2 OpenText non-Documentum products .............................................................................................. 37
4.3 OpenText Directory Services (OTDS) .............................................................................................. 37

Contact information............................................................................................................................ 39
1 How to Read This Document

This document describes the infrastructure requirements, platforms, and services supported by OpenText Documentum Platform CE22.4. It
also shows the compatibility of Documentum Platform and its extensions with other third-party products. You can refer to the Release Notes
of the product for the latest changes or important dependencies.
Following marks are used in the tables:
Marks a supported compatibility

Indicates the minimum version supported within a given major

release.
No mark means a compatibility that is not supported

This infrastructure certification matrix provides details for Documentum Platform and its extensions. Documentum Platform CE22.4 is a
bundle of the components seen in the below table. An additional package contains the Docker images, HELM charts and Docker files.
Documentum Server (includes Documentum Trusted Content Services, Documentum High Volume Server, Documentum Content Storage Services and
Documentum Independent Java Method Server)
Documentum Administrator

Documentum Branch Office Caching Services

Documentum Foundation Services

Documentum Foundation Classes

Documentum Content Management Interoperability Services

Documentum REST Services
Documentum Composer

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2 Revision history
Revision Date Comment
1.0 14 October, 2022 GA release
1.1 10 January, 2023 Added SUSE 15 SP3 support
1.2 12 January, 2023 Updated notes on
supported virtualized
environments
1.3 14 March, 2023 Added SUSE 15 SP4 support

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 3 Supported environments and compatibility
This section provides details about supported platforms, systems, and versions for Documentum Platform and its extensions.

3.1 Hardware requirements for Documentum Server

These are general requirements when all the components of Documentum Server are installed on a single
server. These values should be adjusted or scaled depending on the peak load and frequency of usage.
Item Requirement
Memory [1] [3] [4] 8 GB RAM on Windows and Linux
Disk space [2] 40 GB

1
Footnotes

1
[1] The amount of RAM that is available after taking into consideration all other RAM utilization
requirements. OpenText recommends that you run the xPlore and Documentum Server on separate host machines.
[2] If you are installing Documentum Server on a Linux system, 2 GB of space is required in the /var/tmp directory. If you use a temp directory that shares the same disk partition as the installation destination, you
must add an additional 2 GB to the disk requirement for the installation destination.
[3] On a Linux host, 4 MB minimum shared memory allocated, and semaphores must be enabled.
[4] The amount of memory required depends on a variety of factors such as the number of docbasic methods being run, the number of docbasic method server worker threads, the number of Java methods, Tomcat,
and so on. Insufficient memory in the system might generate errors such as java.lang.OutOfMemoryError. In such situations, calculate and fine-tune the memory parameters in the %Documentum%/bin/java.ini
(Windows) or $DM_HOME/bin/java.ini (Linux) and/or increase the physical memory of the system.

[5] The amount of RAM that is available after taking into consideration all other RAM utilization requirements.
[6] You must have sufficient free disk space to handle temporary content transfer files, which can vary substantially from one enterprise to another.
[7] The amount of RAM that is available after taking into consideration all other RAM utilization requirements.
[8] You must have sufficient free disk space to handle temporary content transfer files, which can vary substantially from one enterprise to another.
[9] The Documentum Branch Office Caching Services software occupies approximately 815 MB of disk space. A user-configurable amount of disk space is required for the content cache. This recommendation does
not include the cache; that will be much larger, and the size is up to the customer.[10] The amount of RAM that is available after taking into consideration all other RAM utilization requirements.
[11] You must have sufficient free disk space to handle temporary content transfer files, which can vary substantially from one enterprise to another.

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 3.2 Hardware requirements for Documentum Administrator
These are general requirements for Documentum Administrator when installed on a single server. These values should be adjusted or scaled
depending on the peak load and frequency of usage.

Item (for browser Requirement (for browser machine)

machine)
CPU and Memory WDK-based client applications need a client machine to run the supported software configurations listed in browser environment tables and
[5] whatever disk space, RAM, or CPU requirements specified by third-party products such as Microsoft Office.
Disk space [6] WDK-based client applications may install applets and JRE that require approximately 100 MB of free disk space. Additionally, you need sufficient
free disk space to handle checked-out and cached documents.

3.3 Hardware requirements for Documentum Clients Application Server, BOCS, DFC, DFC, REST and CMIS
These are general requirements for a web application server used by Documentum clients. Hardware requirements for Documentum Branch
Office Caching Services (BOCS), Documentum Foundation Services (DFS), Documentum Foundation Classes (DFC), and Content
Management Interoperability Services (CMIS) are also listed in the same table below. These requirements are for any of the components
when installed on a single server. These values should be adjusted or scaled depending on the peak load and frequency of usage.

Item Requirement
CPU 2 GHz or greater
1 GHz for Documentum Branch Office Caching Services and Documentum REST Services
Memory [7] [10] 4 GB RAM plus memory required by the operating system
Disk space [8] [9] [11] 40 GB

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3.4 Operating system and database
This section provides Documentum host operating system and database requirements. For a specific operating system selected, use the
following table to identify the supported databases. Refer to footnotes for Documentum clients that do not require databases.

Documentum Host Operating System OS Version Oracle SQL Server PostgreSQL

12cR2 19C 2016SP3, 2017 2019 11.x, 13.x (13.6) 14.x (14.4)
12.x(12.8)
Oracle Linux 8.x (8.6)

RHEL 9.x (9.0)

7.x (7.9)

8.x (8.6)

SUSE 12.x (SP5)

15.x (SP3, SP4)

Ubuntu 16.04.x LTS

18.04.x LTS

20.04.x LTS

Windows Server 2016

2019

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 2019
(Windows
Server
Core x64
Edition)
2022

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2Footnotes

1. 22
x64 = 64-bit Architecture which includes AMD64 & Intel 64.

2. x64 processor of operating system is supported.

3. x64 edition of Windows Server and Red Hat Enterprise Linux operating systems is supported.

4. RHEL indicates the Red Hat Enterprise Linux operating system.

5. Enterprise Linux edition of SUSE is supported.

6. Install the database per vendor guidelines.

7. Ensure that you have a compatible database client available on the Documentum Server host.

8. Microsoft Hyper-V for Windows Server is supported.

9. Oracle Database Enterprise edition and Standard editions are supported when vendor sizing limitations satisfy OpenText product deployment requirements.

10. Oracle Database and Microsoft SQL server Enterprise edition and Standard editions are supported when vendor sizing limitations satisfy Documentum deployment requirements.

11. Simplified Chinese, Japanese and Korean Operating Systems and Databases are supported. Limited support for other languages Operating Systems and Databases.

12. Supports Microsoft failover Cluster in 2016 and 2019 (see installation guide for details).

13. Supports Enterprise, Standard and Datacenter editions of Microsoft Operating system, When vendor sizing limitations satisfy Documentum deployment requirements.

14. Documentum Server supports only 64-bit version of JDK.

15. Documentum Server does supports Oracle instant client.

16. Documentum Server supports VMware File System (VMFS) from 6.5 SP3 release.

17. The Dell EMC Centera SDK is included by the installer. For information on supported Dell EMC Centera Cluster versions with this Centera SDK version, refer to the product documentation for Dell EMC
Centera.

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 18. Documentum Messaging Services (DMS) component of Documentum Server is supported on Windows and Linux. Please refer to Operating Systems and Databases supported for Documentum Server.

19. With Oracle, use UTF8 character encoding. This includes AL32UTF8 and AL16UTF8.

20. On SQL Server, you can use any collation (SQL Server is name for code page), because this only determines the code page of varchar and char types.

21. Documentum Server supports SSL. Connection broker can be configured on SSL port (1490).

22. Documentum Server is certified to work with Microsoft Active Directory in native mode.

23. To recognize third-party certifications of RHEL and SLES compatible Linux distributions, OpenText will provide limited support based on publicly published claims from the alternative Linux distribution
vendor. OpenText recommends using your discretion to determine the risk of the third-party compatibility claim. In case of a Service Request, OpenText Global Technical Services will attempt to
reproduce and resolve the incident on the related certified environment. If the root cause analysis demonstrates that the problem is due to incompatible distributions, you must engage the alternative
Linux vendor for continued investigation and resolution.

24. Red Hat maintains that all minor versions within a major release are compatible. The number in parentheses indicates the version passed during certification.

25. Thumbnail Server and High-Volume Server are components of Documentum Server, and they support the same Operating Systems like Documentum Server.

26. Documentum Server supports enterprise databases that have ability to seamlessly encrypt sensitive data. Documentum Server is transparent to such encrypted data that is managed by the database
itself. This also includes TDE and column level encryption. Most of the best practices and recommendations to configure and optimize this database feature is vendor dependent. To implement this
feature, ensure compatibility with Documentum Server supported operating system configurations and those of the database. Industry standard key algorithms (AES 256) and key lengths are
recommended.

27. Documentum Branch Office Caching Services (BOCS) is certified with all Operating Systems that Documentum Server supports. Application Server requirements of BOCS are consistent with the ones that
are certified for all other products on Documentum platform, for example, DA, DFS or CMIS.

28. Documentum Server supports stronger security approaches with TLS 1.3 connections.

29. Documentum Server supports Microsoft SQL Server ODBC 17.2 driver for SQL Server 2016 database.

30. Documentum Server supports setting the COMPATIBLE initialization parameter of an Oracle 12c database to 11.2.0. Setting this initialization parameter may be required when an Oracle 11g database is
upgraded to Oracle 12c database.

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 31. OpenText will support Documentum deployed using Virtualization/Container and Orchestration technologies where vendors claim compatibility with certified technologies like VMWare, Docker, and
Kubernetes.

32. Documentum Server supports third-party infrastructure or components as long as these infrastructure or components are in main-stream support provided by the third-party vendor.

33. For PostgreSQL 11.x, 12.x, 13.x and 14.x, download and install the supported version of ODBC driver.

34. The number in parentheses indicates the version passed during certification.

35. An OpenText product configuration running on a particular environment is supported as long as versions of the components in the environment (for example, operating system, database, web server,
browser, SSO, Directory Servers, and so on) are in standard/primary support by their vendors.

36. Software requirements are listed with release numbers. Software updates—including patches, Service Packs, and equivalent updates—sometimes introduce unanticipated changes. Compatibility with
software updates that are not listed here cannot be guaranteed.

37. Documentum Server 22.4 supports the latest Cumulative Update on supported SQL Server versions. Please ensure the CU’s are tested before deploying to production environments as suggested by
Microsoft.

38. All certifications provided in this document are relevant to the current release. Certifications for patches are documented in the Patch Notes documents published for the patch releases

39. An OpenText product configuration running on a particular environment is supported as long as versions of the components in the environment (for example, operating system, database, web server,

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 browser, SSO, Directory Servers, and so on) are in standard/primary support by their vendors.

40. Documentum Composer supports the below listed operating systems -

o Microsoft Windows Server 2016 x64 Edition

o Microsoft Windows Server 2019 x64 Edition

41. Documentum Branch Office Caching Services supports the below listed operating systems -

o Microsoft Windows Server 2016 x64 Edition

o Microsoft Windows Server 2019 x64 Edition

o Red Hat Enterprise Linux 6.x (6.10) x64

o Red Hat Enterprise Linux 7.x (7.8, 7.9) x64

o Red Hat Enterprise Linux 8.x (8.4, 8.6) x64

42. Documentum Server CE22.4 installed on Windows Server 2022 is not supported with SQL Server 2016 SP3 as a database.

43. SUSE 15 SP4 changed to an incompatible API on the OpenSSL supported cryptography. Support for SUSE 15 SP4 is planned for 23.2 onwards.

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3.5 Java certifications
Documentum platform and extensions are certified with Java 11 and OpenJDK 11. The latest version certified is mentioned in the table below
with vendor details. OpenText keeps the version certified and updated to the latest with each release.

This indicates the minimal version tested in CE22.4

Component Oracle JDK Red Hat OpenJDK 11.0.16 Adoptium AWS Corretto JDK Ubuntu OpenJDK
11.0.16 Temurin 11.0.16 11.0.16
11.0.16

Documentum Server
(Documentum Server Docker Images with
preconfigured JDK)

Documentum Administrator

REST

BOCS, DFC, DFC, REST and CMIS

Documentum Independent Java

Method Server (IJMS Docker Images preconfigured JDK)

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 3
Footnotes

44. 3Documentum supports publicly available critical security updates on Oracle JDK 11.0.X LTS, RedHat OpenJDK 11.0.X LTS, Adoptium Temurin 11.0.X LTS and OpenJDK 11.0.X. The latest versions tested in
house are noted in the Java certifications table above.

45. OpenJDK 11 is functionally compatible across vendors. Unless an issue is found at the Java level, OpenText can offer support if the issue is reproducible with the in-house certified flavor of OpenJDK 11.

46. OpenJDK vendors that are Java Compatibility Kit (JCK) certified are supported.

47. Documentum supports publicly available critical security updates on Oracle JDK 11/OpenJDK 11 Long Term Support (LTS) versions only.

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3.6 Operating environments
OpenText products are supported for use with certain combinations and releases of server operating systems, database systems, application
servers, web servers, directory services, SSO, and so on as listed in the relevant Release Notes documents. The supported combination of
third-party software may be installed on physical or virtual hosts. Customers who choose to use a virtual environment are encouraged to
select a virtualization platform intended for production systems and are known to be fully supported by the third-party software vendors.
Virtualization can be used in the on-premises and in cloud environments. Microsoft Azure, Google Cloud Platform, Amazon Web Services and
RedHat OpenShift are supported public cloud platforms. Product Release Notes documents may contain additional information such as the
support of cloud platform specific services or guidelines on how to use OpenText software on a relevant cloud platform.

Note that OpenText products are resource intensive solutions and will require at least the same number of resources in a virtual environment
as they would in a physical environment. Therefore, additional resource scaling may be required to maintain the same level of performance in
a virtual environment as observed in physical environments. Static or committed resources within a virtual environment are typically needed
for performance sensitive scenarios. If a large volume of data is being transferred for example, a very large file upload, the customer must
ensure that network bandwidth and latency SLAs are considered prior to production level deployments. Additionally, use of specific cloud
storage technology should be cross-referenced in the relevant product Release Notes documents.

As OpenText may not be fully aware of all aspects of public cloud administration needs, customers are expected to provide specific public
cloud expertise to navigate such administration and configuration responsibilities. If an issue is encountered relating to the normal operation
of an OpenText product whilst running within a virtualized environment, OpenText Customer Support is only obligated to attempt to reproduce
the issue on the same base operating system. If the issue cannot be reproduced on the same base operating system, OpenText Customer
Support will request that the issue be referred to the vendor of the virtualization software for further investigation.

For questions about installation, sizing, storage, backup, monitoring, and integration into the on-premises network, contact OpenText
Professional Services.

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3.7 Virtual environments (On-Premises VM Infrastructure)

Product Version Operating system Processor

Docker 18.x, 19.x, 20.x Linux only x86-x64

Citrix XenApp 7.15, 7.5, 7.6 x86-x64
Microsoft Hyper-V Windows only x86-x64
VMware vCenter 5.5, 6.0, 6.5, 6.7, 7.0 Windows, Linux x86-x64
VMware vCloud Director 5.1, 5.5, 7.0 Windows, Linux x86-x64
VMware Virtual Desktop Infrastructure Windows, Linux x86-x64
VMware vSphere 5.5, 6.0, 6.5, 6.7, 7.0 Windows, Linux x86-x64
VMware vSphere Hypervisor (ESXi) 5.5, 6.0, 6.5, 6.7, 7.0 Windows, Linux x86-x64
Server

3.8 Virtual environments (VM and Containerization on Public Cloud/Private Cloud)

Documentum Platform is supported for use in VMs or as containers in cloud environments. The supported server operating systems and
databases are listed in the previous sections. The supported Virtual Machine services, Infrastructure as a Service platform (IaaS), and
services for containerized deployments are mentioned in the below sections. Also, supported storage and databases that can be used in the
cloud environments are mentioned.

OpenText Documentum provides reference images (out of the box docker containers) that support Kubernetes as the container orchestration
platform for deploying these docker images. OpenText published Docker images/containers are built using Oracle Linux as server operating
systems with support for PostgreSQL as database. Documentum customers have the flexibility to build their own images using the server
operating systems listed below:
• Red Hat Enterprise Linux 7.x and later

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 • Oracle Linux
• Ubuntu
• Windows Server
Customers can deploy OpenText Documentum reference images or build their own images deploying in various scenarios including hybrid deployments. A
combination of database and storage technologies can be used with supported services and infrastructure as described in the table below:

Product/Service Version/Description

VM Infrastructure (Microsoft Azure Virtual

Containerized Deployments (Microsoft
Machine services, IaaS platform)
Kubernetes Services (AKS))
• Azure hypervisor
• Azure Kubernetes Service (AKS)
• Azure SQL via virtual machines
• Azure PostgreSQL (all supported
Microsoft Azure • Azure PostgreSQL (all supported
PostgreSQL versions specified in this
PostgreSQL versions specified in this
guide)
guide)
• Azure Blob storage
• Azure Blob storage
• Oracle DBaaS (all supported versions
• Oracle DBaaS (all supported versions of
of Oracle Database specified in this
Oracle Database specified in this
guide)
guide)

VM Infrastructure (GCP’s Virtual Machines on Containerized Deployment

IaaS platform)
• Google Kubernetes Engine (GKE)
Google Cloud • GCP Virtual Machines • Google Cloud SQL for PostgreSQL (all
Platform • Google Cloud Storage supported PostgreSQL versions
• Google Cloud SQL for PostgreSQL (all specified in this guide)
supported PostgreSQL versions • Elastifile storage
specified in this guide) • Google Cloud Storage

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 • Oracle DBaaS (all supported versions of • Oracle DBaaS (all supported versions
Oracle Database specified in this of Oracle Database specified in this
guide) guide)

VM Infrastructure (Amazon’s Virtual Machines Containerized Deployments

that includes support for Amazon Hypervisor
• AWS Nitro
and AWS Nitro)
• Amazon Elastic Kubernetes Service
• AWS Nitro (Amazon EKS)
• AWS RDS Oracle • Amazon Relational Database Service
• AWS RDS SQL Server (Amazon RDS PostgreSQL) and Aurora
• Amazon virtual hosted environment PostgreSQL (all supported PostgreSQL
Amazon Web (as long as Documentum supported versions specified in this guide)
Services components are maintained) • Amazon S3
• Amazon Relational Database Service • AWS Application Load Balancer (ALB)
(Amazon RDS PostgreSQL) and Aurora • Oracle DBaaS (all supported versions
PostgreSQL (all supported PostgreSQL of Oracle Database specified in this
versions specified in this guide) guide)
• Amazon S3
• Oracle DBaaS (all supported versions of
Oracle Database specified in this
guide)

Red Hat 4.9

OpenShift

OpenText Cloud OpenText Private Cloud

Platform

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 4
Footnotes

48. 4Documentum Server is a resource intensive application and will require at least the same number of resources in a virtual environment as it would in a physical
environment. Therefore, additional resource scaling may be required to maintain the same level of performance in a virtual environment as observed in physical
environment.

49. Documentum fully supports all our products running on a guest operation system supported by the version of VMware products listed as long as that same version
of operating system is supported by the appropriate OpenText Documentum product.

50. VMware ESXi 5.0 will install and run only on servers with 64-bit x86 CPUs.

51. PostgreSQL containers (refer to supported versions as mentioned in the Application components and versions table in the Supported systems for cloud
environments section) and Patroni PostgreSQL are supported.

52. The following OpenText/public cloud providers are supported with underlying Kubernetes orchestration and HELM packaging: OTK, Microsoft Azure, Amazon Web
Services, Google Cloud Platform, and Red Hat OpenShift.

53. OpenText published Docker images/containers are supported with the following combinations:

o Oracle Linux 8.x/PostgreSQL <all supported versions specified in this guide>/Red Hat OpenJDK 11.0.16/Apache Tomcat 9.x

54. You can build your own containers using certified infrastructure. For example: Ubuntu 20.04/PostgreSQL <all supported versions specified in this guide>/Ubuntu
OpenJDK 11.0.16

55. The IaaS platform allows deploying on virtualized technology hosted on the cloud environments such as Microsoft Azure, Google Cloud Platform and Amazon Web
Services and supports various scenarios such as Virtual Machine-based hybrid or full application deployments with connections to the on‐premises/private cloud
network. All Documentum third-party supported combination for operating systems, databases, application servers and others are supported on the virtualized
stack hosted on the cloud environments as long as the version compatibilities are maintained.

56. Documentum Server cloud deployments are managed through Helm charts. Differences could exist between the manual/silent installations and deployments
managed though Helm chart package manager.

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3.9 Docker containers runtime compatibility
OpenText Documentum reference images (out of the box containers) or Documentum specific images built by customers are both supported
on the below mentioned runtime compatibility versions. These versions are supported on Kubernetes as the container orchestration platform.
The current Kubernetes supported version is as follows:
Application/Component/Platform Tested vendor version

Docker 18.x, 19.x, 20.x (20.10.7)

Docker Compose 1.29.1

YAML 3.7

Kernel 3.1

Helm 3.x (3.7.1)

Kubernetes (client) 1.21.x

Kubernetes (server) 1.20.x, 1.21.x and 1.22.x

PostgreSQL 11.8, 12.8, 13.6, 14.4

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 Public Cloud Platforms/Private Cloud Platforms Google Kubernetes Engine (GKE)
Azure Kubernetes Services (AKS)
Amazon Elastic Kubernetes Service (EKS)
Cloud Foundry Container Runtime (CFCR)
Red Hat OpenShift container platform
OpenText cloud platform

Databases as a Service Azure Database for PostgreSQL Single Server

Azure Database for PostgreSQL Flexible Server
Amazon RDS Aurora
Amazon RDS PostgreSQL
Google Cloud SQL for PostgreSQL
Oracle DBaaS

3.10 Cluster environments

• Oracle RAC for all supported versions on Oracle
• Oracle multitenant containers
• Microsoft SQL Server Always On

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3.11 Single sign-on and Directory servers
OpenText Directory Services (OTDS) is a recommended and a competitive alternative to older SSO mechanisms and authentication plug-ins that
Documentum Server has supported in all previous releases. For example, existing protocols like SAML, OAuth, Kerberos, and so on are best supported by
OTDS for Documentum.

Single Sign-On (via OTDS)

Product Version
Active Directory Federation Services (ADFS) 3.0
CA SiteMinder Policy Server 12.x
CAS Server 6.1.0
IBM Security Access Manager WebSEAL (Windows) 8.2.x
Kerberos V5-1.13.2
OpenText Directory Services (OTDS) 16.6.3, 20.2.2, 21.2.0 and 22.x (22.3.1)
SAML 2.0

Directory servers (via OTDS)

Product Version
IBM Tivoli Directory Server 6.3.x
Microsoft Windows Server Active Directory 2012 R2, 2016, 2019, 2022
Oracle Directory Server Enterprise Edition 11g R1

3.12 Storage platforms

Documentum Platform and its extensions support the listed storage systems.

Supported storage Tested vendor version

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 Data Domain 5.7.4, 6.0, 6.1, 6.2
Dell EMC Elastic Cloud Storage (ECS) for CAS and S3 2.x, 3.x (3.6, 3.7)
Dell EMC Centera 3.3
EXADATA X5-2 12c r2
Isilon OneFS SmartLock 8.x (CIFS/NFS), 9.x (9.1)
NetApp SnapLock with Data ONTAP 7.x, 8.x, 9.x
ViPR 2.x, 3.x
iTernity CAS 3.7
Hitachi Content Platform v8.x, 9.2
NetApp StorageGRID 7.x, 8.x, 11.x (11.5.1, 11.6.x)
ATMOS
Google Elastifile Cloud File System (ECFS)
Google Cloud Storage
Amazon Web Services (AWS) S3
Azure Blob Store, Azure Files
IBM Cloud Object Storage (COS)

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3.13 Storage Protocols
• CIFS or NFS v3/v4
• S3 Object Store
• OpenStack Object Store (SWIFT)
• CAS
5
Footnotes

57. 5Some features of Documentum Server may be protocol or vendor dependent. Review before selecting new storage for Documentum.

58. For more information about fixed retention support on S3-compatible stores, see OpenText Documentum Server Administration and Configuration Guide.

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3.14 Application server requirements

Operating system/ Application server

processor
Apache Tomcat Apache Tomcat Pivotal vFabric tc Server JBoss EAP 7.4.x IBM Liberty 21.x, WildFly 21.x Oracle WebLogic
8.6.x 9.x (9.0.65) 4.x 22.x 14.1.1.x

CentOS 7.x (7.9), 8.x

(8.4)

RHEL 7.x (7.9), 8.x

(8.6)

SUSE 12.x (SP5)

SUSE 15.x (SP3, SP4)

Ubuntu 18.04.x,
20.04.x

Windows Server 2016

Windows Server 2019

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 Windows Server 2020
(20H2)

6
Footnotes

59. 6 X indicates supported combination.

60. Blank cell indicates unsupported combination.
61. x64 = 64-bit Architecture which includes AMD64 & Intel 64.

62. RHEL indicates the Red Hat Enterprise Linux operating system.
63. Enterprise Linux edition of SUSE is supported.
64. x64 edition of Windows Server and Red Hat Enterprise Linux operating systems is supported.

65. x64 processor of operating system is supported.

66. Datacenter and Standard Editions of Windows Server are supported.
67. Microsoft Hyper-V for Windows Server is supported.

68. To recognize third-party certifications of RHEL and SLES compatible Linux distributions, OpenText will provide limited support based on publicly published claims
from the alternative Linux distribution vendor. OpenText recommends using your discretion to determine the risk of the third-party compatibility claim. In case of
a Service Request, OpenText Global Technical Services will attempt to reproduce and resolve the incident on the related certified environment. For example,

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 OpenText Global Technical Services will attempt to reproduce the problem on RHEL for Oracle Linux. If the root cause analysis demonstrates that the problem is
due to incompatible distributions, you must engage the alternative Linux vendor for continued investigation and resolution.

69. Red Hat maintains that all minor versions within a major release are compatible. The number in parentheses indicates the version passed during certification.
70. Supports 64-bit version of application server.
71. Supports only 64-version of JDK.
72. Web servers internal to the supported application servers are supported. The Web server associated with an application server, whether internal or external, must
also support chunked requests. This means that Web servers forward HTTP requests using chunked transfer encoding (as described in the HTTP/1.1 protocol) to
the back-end application server. If chunked requests are not supported, then the client should use the UCF Alternative Chunking mode. For details on configuring
and using UCF Alternative Chunking mode, refer to OpenText Documentum Web Development Kit Development Guide.
73. Only the following forward proxy configurations are supported:
o Auto configuration script.
o Explicitly specifying the proxy server (for example, the host and port)
o Auto detect settings, configured using ProxyCfg.exe (proxy configuration tool)
74. No support for clustering for seamless session failover.
75. Supports localized operating systems.

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3.15 External web server requirements

External web server Clustering support

Apache 2.4.x Failover, Load balancing
Microsoft Internet Information Server (IIS) 8.0 Failover, Load balancing

Microsoft Internet Information Server (IIS) 8.5 Failover, Load balancing

7
Footnote

76. 7 The listed web servers are supported when available on version of operating system specified in the Application server environment requirements table and also
is supported by the application server.
77. The listed web servers are supported with single sign-on supported by Documentum Administrator and if the environment is supported by the single sign-on
products.
78. The listed web servers are supported when available on version of operating system specified in the Application server environment requirements table and also is
supported by the application server.
79. The listed web servers are supported with single sign-on supported by Documentum Foundation Services and if the environment is supported by the single sign-on
products.
80. Clustering is supported for a standalone DFS server and requires sticky sessions.
81. No clustering (or failover) support for DFS installed with Documentum Server.
82. Failover is supported for a standalone DFS server, if client applications do not use cached queries or registered service contexts.
83. Failover is not supported for UCF operation, both DFS-orchestrated UCF and client-orchestrated UCF.
84. DFS is compiled with JDK 11.

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 85. Only Oracle JDK is supported for the Oracle WebLogic installation.
86. Supports 64-bit version of application server.
87. Supports only 64-version of JDK. 7 DCM = Document Client Manager browser plug-in option available.
88. JRE = Applet content transfer option available.
89. IA-32 = Intel Architecture 32-bit.
90. x64 = 64-bit Architecture which includes AMD64 & Intel 64.
91. Support both 32-bit and 64-bit browsers.
92. Cookies must be enabled in browsers.
93. Turn off User Account Control for each user or, in the browser, add the site to the list of trusted sites in Internet Explorer and in the application set the UCF client
94. configuration registry mode value to file instead of Windows.
95. Supports localized operation systems and browsers.
96. configuration registry mode value to file instead of Windows.
97. Supports localized operation systems and browsers.

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3.16 Web browser requirements
Documentum Platform and its extensions support the following browsers

Operating system Browser clients

Microsoft Edge based on Chrome Firefox ESR Safari 13.x Safari 14.x
Chromium 91.x

Windows 11 (64 bit)/x64

DCM, JRE DCM, JRE DCM, JRE

Windows 10 (32 bit and 64 bit)/x64

DCM, JRE DCM, JRE DCM, JRE
Apple iPad iOS 13.x
DCM, JRE

Apple iPad iOS 14.x

DCM, JRE
Mac OS 10.15.x
DCM, JRE DCM, JRE DCM, JRE

Mac OS 11.0.x/x64
DCM, JRE DCM, JRE DCM, JRE

SUSE Enterprise Desktop Linux 12 SP4 (x64)

SUSE Enterprise Desktop Linux 15.x (x64)

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3.17 DFS client interoperability layers: .Net
This section details the requirements for the client-side interoperability layers of DFS:
• The .NET interoperability layer requires .NET 4.1 to be installed on the client.

3.18 DFS client interoperability layers: JAVA

The Java interoperability layer has been certified for use within these application server / operating system combinations:
• Apache Tomcat 8.5.x, 9.x
• JBoss EAP 7.4
• Pivotal vFabric tc Server 3.2.x, 4.x
• IBM Liberty 21.x, 22.x

3.19 Documentum Composer Embedded components

This section lists components embedded and deployed with Documentum Composer.
• Documentum Foundation Classes 22.4
• Workflow Manager 22.4
• Documentum Foundation Services 22.4

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3.20 Language Support
Documentum platform and its client’s user interface is localized in many languages including
French, Italian, German, Spanish, Dutch, Simplified Chinese and Japanese. Additional languages may be available in future releases. The
language packs can be configured during deployment or post deployment and the preferred locale can be set.

Component Languages User Interface Online Help and User Guide PDF

Documentum Administrator Japanese Localized 22.4 Localized 22.4

Documentum Composer Japanese [1] Localized 22.4 [2] Localized version 22.4

8Footnote

98. 8 [1] Supported Japanese language packs for Eclipse:

• BabelLanguagePack-webtools-ja_4.12.0.v20200113071931
• BabelLanguagePack-rt.rap-ja_4.12.0.v20200711011026
• BabelLanguagePack-mylyn-ja_4.12.0.v20190713060001
• BabelLanguagePack-eclipse-ja_4.12.0.v20200711011026
• BabelLanguagePack-datatools-ja_4.12.0.v20190713060001
99. [2] Download the Documentum Composer language packs for Japanese locale from OpenText My Support.

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4 OpenText product compatibility
The section provides details about which versions of other OpenText products are compatible with this release of Documentum platform.
For the latest compatibility information for all OpenText products, refer to the Compatibility Matrix
(https://knowledge.opentext.com/go/matrix) on OpenText My Support.

4.1 OpenText Documentum products

Product name (CE 22.4 Supported Documentum Server versions

version)
22.x (22.4, 22.2) 21.x (21.4, 21.3, 21.2, 21.2) 20.x (20.4, 20.3, 20.2) 16.x (16.7.1, 16.7) 16.4

Documentum
Administrator

Documentum Branch
Office Caching Services

Documentum Composer

Documentum Content
Intelligence Services

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 Documentum Content
Management
Interoperability Services

Documentum Content
Transformation Services
– Audio Video

Documentum Content
Transformation Services
– Documents

Documentum Content
Transformation Services
– Media

Documentum Federated
Search Services

Documentum
Foundation Classes

Documentum
Foundation Services

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 Documentum High‐
Volume Server

Documentum REST
Services

Documentum Thumbnail
Server

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4.2 OpenText non-Documentum products

Product name Supported versions

OpenText Blazon Enterprise 16.6.5
OpenText Information Hub (now called as 16.2
OpenText Magellan BI & Reporting)
4.3 OpenText Directory Services (OTDS)
The table below displays the versions of OTDS that are supported by the Documentum Platform and its extensions. OTDS is used in Documentum for Single
Sign On, authentication and authorization. OTDS is 100% backward compatible between releases.

Documentum Server OTDS Supported Versions

Versions
16.6.x, 20.2.x 21.x (21.2.x, 21.3.x) 22.x (22.3.1, 22.1)

22.x (22.4, 22.2)

21.x (21.4, 21.3, 21.2,

21.2)

20.x (20.4, 20.3, 20.2)

16.x (16.7.1, 16.7)

16.4

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9Footnotes

100.9All Documentum clients must use DFC 22.4 or later versions to communicate with Documentum Server 22.4.
101.DFC 22.4 is also compatible with earlier versions of Documentum Server including 22.4, 22.2, 22.1, 21.4, 21.3, 21.2, 21.1, 20.4, 20.3, 20.2, 16.7.1, 16.7 and 16.4
versions. As there maybe per-product limitations refer to Release Notes for supported backward compatibility of specific Documentum products.
102.Tier 1 language versions of the operating system are supported. Tier 1 languages are English, French, Italian, German, Spanish, Simplified Chinese, Japanese.
103.For the latest compatibility information for OpenText products, refer to the Compatibility Matrix (https://knowledge.opentext.com/go/matrix) on OpenText My
Support.

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Contact information
OpenText Corporation
275 Frank Tompa Drive
Waterloo, Ontario
Canada, N2L 0A1

For more information, visit the OpenText or My Support websites.

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