CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF STUDY
The online food ordering system is one of the latest servicers most fast food restaurants in
the western world are adopting. With this method, food is ordered online and delivered to
the customer. This is made possible through the use of electronic payment system.
Customers pay with their credit cards, although credit card customers can be served even
before they make payment either through cash or cheque.
So, the system designed in this project will enable students go online and place order for
their food. Due to the great increase in the awareness of internet and the technologies
associated with it, several opportunities are coming up on the web. So many businesses and
companies now venture into their business with ease because of the internet. One of such
business that the internet introduced is an online food ordering system. In today’s age of fast
food and take out, many restaurants have chosen to focus on quick preparation and speedy
delivery of orders rather than offering a rich dining experience. Until recently, most of this
delivery orders were placed over the phone, but there are many disadvantages to this system.
It is possible for anybody to order any goods via the internet and have the goods delivered
queckly. But while trying to discuss the transfer method of the goods and services, attention
is focused on the payment mode. In other words, how possible is it to pay for goods and
services via the internet? This then leads to the discussion of the economic consequences of
digital cash. What are the implementations from the view point of economic? Since the
world is fast becoming a global village, the necessary tool for this process is communication
of which telecommunication is a key player. A major breakthrough is the wireless telephone
system which comes in either fixed wireless telephone lines or the Global System of Mobile
communication (GSM).
What we propose is an online ordering system originally designed for use in college
cafeterias in Injibara university, but just as applicable in any food delivery industry. The
main advantage of this system is that it greatly simplifies the ordering process for both the
customer and the cafterias. The system also greatly lightens the load on the restaurants end,
as the entire process of taking orders is automated. Once an order is placed on the webpage
that will be designed, it is placed into the database and then retrieved, in pretty much real-
time, by a desktop application on the restaurants end. Within this application, all items in the
order are displayed, along with their corresponding options and delivery details, in a concise
and easy to read manner. This allows the restaurant employees to quickly go through the
orders as they are placed and produce the necessary items with minimal delay and confusion.
The greatest advantage of this system is its FLEXIBILITY.
1.3 OBJECTIVES OF STUDY
This study lays out a framework for a new system to be developed and brought to the
market for maximum use and to create an avenue through the web where students in Injibara
university can log on to our server and make a selection of whatever goods or food they like
and subsequently pay via the internet. The following are the objectives this would bring:
1. The home page of this web interfile provides an avenue where customers will be able to
gather more and reliable information about what the fast food industry really does.
2. The products and services offered would provide the customers with all the different
categories of available products that they can choose and select from.
3. This will provide a user friendly environment between the students and employee thus
increasing the efficiency of the food ordering system.
4. There will also be an online purchase form with which valued customers will be using to
get in touch with any of their request whenever the need arises.
5. It will also help for easy retrieval of orders made by the customers (students).
1.4 SCOPE OF STUDY
In this project, a fast food company is designed and KRISPY FAST FOOD, AWKA is
taken as a case study to enable customers order for food and get it delivered accordingly and
also to reduce the long queues of customers at the counter ordering for food and to reduce
the work lord on the employees. The following things are among other things that are
discussed and what the software would handle:
About the fast food company
The fast food and the services offered there
Online purchase
Type of food provided.
1.5 SIGNIFICANCE OF STUDY
In view of the rapid development of computer technology in almost all the fields of
operation and its use in relation to information management, it has become important to look
into the development of online ordering system for firms to meet up with demands of the
customers. Therefore, the food ordering and delivery system will help studdents in Injibara
university and the management to:
1. Advertise available foods in their company
2. Reduce the workload in the present system
3. Reduce time wasted in data processing
4. Create a platform for online purchase and delivery of fast food
5. Keep accurate record on purchased order and delivery.
1.6 LIMITATIONS
Due to time and financial constraints, the software that is developed covers only the aspect
of food ordering and payments.
1.7 GOALS OF THE PROJECT
Online food ordering systems enable the cafeterias in Injibara university to offer customizable, real-
time menus with photos,descriptions, and special offers, enhancing customer engagement and selection.
Once customers have browsed the menu, they can add items to their cart with just a click.
