Chapter 6

Human Values for Managers

1. Integrity:

Definition: Being truthful and doing what is right, even when no one is watching.

Example: If you find a lost wallet with money, returning it to the owner is an act
of integrity.

2. Respect:

Definition: Treating everyone with kindness, fairness, and consideration.

Example: Listening to your colleagues' ideas during a meeting, even if you

disagree, shows respect for their input.

3. Empathy:

Definition: Trying to understand and care about how others feel and what they
need.

Example: When a co-worker is feeling stressed, showing empathy means

offering support and asking if they're okay.

4. Fairness:

Definition: Making decisions that are just and equitable for everyone, without
favoritism.

Example: Promoting an employee based on their skills and performance, not

personal relationships, is an act of fairness.

5. Transparency:

Definition: Sharing information openly so that everyone knows what's

happening.

Example: Keeping your team informed about company goals and financial
performance demonstrates transparency.

6. Accountability:

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 Definition: Taking responsibility for your actions and helping others do the same.

Example: If a project fails, a manager should accept responsibility and work with
the team to find solutions.

7. Collaboration:

Definition: Working together as a team to achieve common goals.

Example: Team members collaborating on a project share ideas, expertise, and

responsibilities.

8. Continuous Learning:

Definition: Always trying to learn and improve your skills, and encouraging
others to do the same.

Example: Attending training sessions to enhance your job-related skills is part of

continuous learning.

9. Work-Life Balance:

Definition: Ensuring people have time for their personal lives, not just work.

Example: Allowing flexible work hours or remote work options can help
employees achieve a better work-life balance.

10. Ethical Leadership:

Definition: Leading by being a positive example and doing what's right.

Example: A leader who refuses to engage in dishonest practices sets an ethical

leadership example for the team.

11. Customer Focus:

Definition: Thinking about what customers need and working to meet their
expectations.

Example: A company that listens to customer feedback and improves its

products or services is customer-focused.

12. Adaptability:

Definition: Being open to change and helping others adjust to new situations.

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 Example: Embracing new software tools and training your team to use them is a
way to demonstrate adaptability.

13. Sustainability:

Definition: Doing things in a way that doesn't harm the environment or society.

Example: Implementing eco-friendly practices in manufacturing to reduce waste

is a step toward sustainability.

14. Community Engagement:

Definition: Getting involved and helping the local community through volunteer
work or support.

Example: A company donating to a local charity or organizing a community

cleanup is engaged with its community.

15. Cultural Sensitivity:

Definition: Being aware of and respecting different cultures and traditions.

Example: Celebrating diverse cultural holidays in the workplace promotes

cultural sensitivity.

16. Conflict Resolution:

Definition: Solving problems and disagreements in a fair and calm way.

Example: Mediating a dispute between two team members to reach a mutually

acceptable solution is conflict resolution.

17. Innovation:

Definition: Encouraging new ideas and creative ways of doing things.

Example: Holding brainstorming sessions to generate innovative solutions to

company challenges fosters innovation.

18. Quality and Excellence:

Definition: Striving for the best and consistently delivering high-quality work.

Example: A company that consistently produces top-notch products or services

is committed to quality and excellence.

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 Lessons from Ancient Indian Education system
The ancient Indian education system is a source of valuable lessons for today.

Despite modern education, there is a rise in unsocial activities, showing a need for
better values.

The relationship between teachers and students lacks trust and confidence, which
was crucial in the past.

India's rich historical achievements in mathematics, astronomy, and more are a

source of pride.

The aim of education in ancient India was not just knowledge but also character
development and life readiness.

The concept of Brahmacharya stressed self-discipline and self-control for moral

growth.

Vedas, ancient texts, were central to education, teaching cultural values, ethics, and
life's purpose.

Vedas emphasized karma (actions) and dedication, highlighting personal

responsibility.

Vedas have profound cultural significance and guide how to lead a good life in
Hindu culture.

In ancient India, students went through three important phases of learning every
day:

1. Sravana: This phase was about listening carefully and understanding what was
being taught. It was not just about hearing words; it was about truly getting the
message.

2. Manana: After listening, students would think about and discuss what they
learned. This helped them understand the concepts better. They would ask
questions and discuss ideas.

3. Nidhyaasana: This phase was all about really grasping and living the truth of
what they learned. It meant not just knowing the truth but also living it in their
everyday lives.

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 The relationship between the teacher (guru) and student (shishya) was very special.
It was built on trust and respect. They learned not only from books but also from
their guru, who guided them in life.

This education system didn't just teach facts and figures; it also emphasized values
and ethics. It encouraged students to think about what's right and wrong before
making decisions that could affect others or society.

Unlike today's education, this system allowed students to understand the lives of
different people, including those who were less fortunate. This helped them become
more compassionate and understanding.

Role of Karma
The law of karma is a fundamental concept in various Eastern philosophies and spiritual
traditions, particularly in Hinduism and Buddhism.

It is the idea that one's actions, intentions, and deeds have consequences that come
back to them, either in this life or in future lives.

Karma is often summarized as "what goes around comes around" or "as you sow, so
shall you reap." Here's a more detailed explanation of the law of karma:

1. The Law of Cause and Effect (The Great Law): What you do comes back to you.
If you do good things, good things happen to you. If you do bad things, bad things
happen to you.

Example: If you help a friend in need, you'll likely receive help when you need it.

2. The Law of Creation: You have the power to create your own life. If you want
something, you need to take action to make it happen.

Example: If you want to become a skilled musician, you need to practice

regularly.

3. The Law of Humility: You must accept responsibility for your actions and their
consequences. Your current situation is a result of your past choices.

Example: If you fail an exam because you didn't study, it's your responsibility for
not preparing.

4. The Law of Growth: Personal growth starts with yourself. Change yourself first
before trying to change others or the world.

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 Example: If you want a more peaceful world, cultivate inner peace within
yourself.

5. The Law of Responsibility: You are responsible for what happens to you in life.
Your choices and actions determine your outcomes.

Example: If you choose to eat unhealthy food regularly, you may suffer health
problems.

6. The Law of Connection: Everything in your life, past, present, and future, is
connected. Your past actions affect your present, and your present actions shape
your future.

Example: If you work hard in school (present action), you may have a better
career (future outcome).

7. The Law of Focus: Concentrate on one thing at a time. Focus on positive values
like love and peace to avoid being distracted by negative emotions.

Example: If you focus on being kind and loving, you'll have less room for anger
or jealousy.

8. The Law of Giving and Hospitality: Give to the things you believe in. Your actions
should reflect your deeper beliefs.

Example: If you believe in kindness, show kindness to others.

9. The Law of Here and Now: Live in the present moment. Let go of negative
thoughts or past regrets.

Example: Enjoying a beautiful sunset without worrying about past mistakes.

10. The Law of Change: History repeats itself until you learn from it and make different
choices.

Example: If you keep making the same mistakes in relationships, you'll face
similar problems until you learn from them.

11. The Law of Patience and Reward: To create change, be consistent in your efforts.
Don't give up easily.

Example: If you want to get fit, you need to exercise regularly, not just for a day.

12. The Law of Significance and Inspiration: Every contribution you make, no matter
how small, can impact the world positively. You have a unique gift and purpose.

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 Example: A simple act of kindness, like helping a stranger, can inspire others to
do the same and create a ripple effect of goodwill.

Quality of Working life

The Quality of Working Life (QWL) refers to the overall well-being and job satisfaction of
employees in their workplaces.
The concept of QWL focuses on creating a positive work environment that enhances
employees' physical, mental, and emotional well-being.

1. Job Security: Employees value job security, knowing that their employment is
stable and not constantly at risk.

2. Work-Life Balance: A healthy balance between work and personal life is essential
for employee well-being. Organizations that support flexible work arrangements,
such as telecommuting and flexible hours, promote a better work-life balance.

3. Fair Compensation: Employees expect fair and competitive compensation for their
work, including salaries, benefits, and bonuses.

4. Safe and Healthy Working Conditions: Providing a safe and healthy work
environment is crucial. This includes physical safety, ergonomic considerations, and
access to health and wellness programs.

5. Recognition and Appreciation: Acknowledging and appreciating employees'

contributions through recognition programs, feedback, and praise can boost morale
and job satisfaction.

6. Career Growth and Development: Opportunities for advancement, skill

development, and career growth are essential for employees' sense of progress and
job satisfaction.

7. Employee Involvement: Involving employees in decision-making processes and

seeking their input can enhance their sense of ownership and engagement in the
workplace.

8. Workload and Stress Management: Managing workloads and stress levels to

prevent burnout and overwhelm is crucial for maintaining a high QWL.

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 9. Supportive Leadership: Effective and supportive leadership that values and
respects employees can significantly impact their overall job satisfaction.

10. Workplace Culture: A positive workplace culture that promotes respect, diversity,
inclusivity, and a sense of belonging contributes to a higher QWL.

11. Work Relationships: Positive relationships with colleagues and supervisors can
enhance job satisfaction and overall well-being.

12. Job Design: Well-designed jobs that match employees' skills and interests can lead
to higher job satisfaction.

13. Employee Benefits: Offering comprehensive benefits such as healthcare,

retirement plans, and wellness programs can contribute to a higher QWL.

14. Workload and Time Management: Managing workloads and time effectively,
including setting realistic goals and expectations, helps prevent stress and burnout.

15. Feedback and Communication: Open and transparent communication channels,

including constructive feedback, can improve job satisfaction and help employees
understand their roles better.

Ethics of Vivekananda, Gandhiji, Aurobindo and Tagore

Swami Vivekananda:

1. Universal Brotherhood: He believed that all people are like brothers and sisters,
no matter where they come from or what religion they follow.

2. Helping Others: Swami Vivekananda said that helping those in need is like serving
God. He encouraged selfless service.

3. Respect for All Religions: He taught that all religions have value, and we should
respect and learn from them.

4. Kindness: Swami Vivekananda believed that being kind to others is a sign of true
spirituality.

5. Peaceful Coexistence: He emphasized living peacefully with others and avoiding

conflict.

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 6. Tolerance: Vivekananda promoted accepting people who are different from us and
understanding their beliefs and customs.

7. Self-Improvement: He encouraged people to work on improving themselves and

their character.

Mahatma Gandhi:

1. Non-Violence (Ahimsa): Gandhi believed in solving problems without hurting

anyone. He said non-violence is a powerful way to bring about change.

2. Truth and Honesty: He always told the truth and thought honesty was crucial for a
good life.

3. Simplicity: Gandhi lived a simple life, not focused on material things, and he
encouraged others to do the same.

4. Equality: He fought for the equal rights of all people, no matter their background.

5. Justice: Gandhi worked for justice and fairness in society, especially for those who
were treated unfairly.

6. Independence: He fought for India's freedom from British rule, showing that non-
violence could achieve big goals.

7. Self-Sufficiency: Gandhi believed in being self-reliant and not depending too much
on others.

Sri Aurobindo:

1. Spiritual Growth: Aurobindo thought that growing spiritually and becoming a better
person was the most important thing in life.

2. Inner Transformation: He believed that to make the world better, individuals must
first change themselves from the inside.

3. Unity: Aurobindo stressed that everything in the universe is connected and part of a
greater whole.

4. Positive Change: He thought that people should work toward making the world a
better place through spiritual progress.

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 5. Peace: Aurobindo taught that inner peace could lead to a more peaceful world.

6. Understanding Diversity: He encouraged people to learn from different cultures

and see the value in their differences.

7. Harmony: Aurobindo believed that harmony and balance in life were important for
personal and global well-being.

Rabindranath Tagore:

1. Creativity: Tagore thought that everyone should express their creative side and be
free to make art and music.

2. Freedom: He believed in the importance of personal freedom and self-expression.

3. Human Dignity: Tagore saw the worth and importance of every person and worked
against unfair treatment.

4. Cultural Exchange: He encouraged people to learn from other cultures and share
their own to make the world richer.

5. Respect for Differences: Tagore respected and celebrated differences in people,

like language, religion, and customs.

6. Education: He believed that education should focus on creativity and individual

growth, not just memorizing facts.

7. Peaceful Coexistence: Tagore promoted living peacefully with others and working
together for a better world.

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