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Import Sets Notes

The document outlines the process of importing data into ServiceNow using Import Sets, which serve as staging tables for loading data from external sources like Excel. It details the steps for creating an Import Set table, uploading data, and transforming it using a Transform Map to ensure proper field mapping. Additionally, it explains the use of Coalesce to prevent duplicate records during the import process.

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Priya Velampudi
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10 views1 page

Import Sets Notes

The document outlines the process of importing data into ServiceNow using Import Sets, which serve as staging tables for loading data from external sources like Excel. It details the steps for creating an Import Set table, uploading data, and transforming it using a Transform Map to ensure proper field mapping. Additionally, it explains the use of Coalesce to prevent duplicate records during the import process.

Uploaded by

Priya Velampudi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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Import sets: Import sets are used to load the data into Tables of ServiceNow from

load data module

Scenario: There are Incidents in an excel, need to create the same incidents in
ServiceNow with less Manual efforts
Solution: Load data

1. Export any data from any table in Servicenow


2. Navigate to System Import sets -> Load data

Import set Table: will be acting as an Staging Table -> before loading the data to
any of the table we will generally store it in a staging table which is called as
Import set table

3. Create a Import set table


4. select the excel file and upload
5. Click on submit and wait until the import set is Success

Transform Map: Is used to Transform the data from the staging table to Target with
Appropriate Fields and values

Mapping : The process in which we will be storing the data based on the particular
fields
Example : Match the Following

6. Click on create Transform Map


7. Give the appropriate details on the form
8. create the field mapping using Mapping assist or Auto map
9. Click on Transform Related link

Coleasce: Is used to avoid the duplication of records referring to a single field


value/ used to update the record if already exists

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