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Section C Disserattation

The document is a form for gathering information about students' experiences with transcript requests from the Examination Department. It includes sections on general information, experience with the request process, and feedback for improvements. The form aims to assess the efficiency of the transcript request process and gather suggestions for enhancements.

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rohitksrj
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0% found this document useful (0 votes)
6 views3 pages

Section C Disserattation

The document is a form for gathering information about students' experiences with transcript requests from the Examination Department. It includes sections on general information, experience with the request process, and feedback for improvements. The form aims to assess the efficiency of the transcript request process and gather suggestions for enhancements.

Uploaded by

rohitksrj
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Section A: General Information

1. Program of Study: ___________________________

2. Year of Study:

o 1st Year

o 2nd Year

o 3rd Year

o Final Year

o Postgraduate
o Alumni

3. Have you requested a transcript from the Examination Department in the last
6 months?

o Yes

o No (If no, you may skip the rest of the form.)

Section B: Experience with Transcript Request

4. What was the purpose of your transcript request?

o Job Application

o Higher Education Admission


o Scholarship or Visa

o Personal Record

o Other: ________________

5. How did you submit your request?

o In-person

o Email

o Online portal

o Other: ________________

6. How long did it take to receive your transcript after the request?

o 1–3 days
o 4–6 days
o 7–10 days

o More than 10 days

o Still waiting

7. Did the delay cause any inconvenience or missed opportunities?

o Yes

o No

o If yes, please explain:


___________________________________________________

8. How many times did you have to follow up with the department?

o None

o 1 time

o 2–3 times

o More than 3 times

Section C: Feedback and Suggestions

9. How would you rate the overall transcript request process?

o Excellent

o Good
o Average

o Poor

o Very Poor

10. What do you believe caused the delay? (Select all that apply)

 Staff shortage

 Manual processing

 Poor communication

 High request volume

 No tracking system

 Others: _______________________
11. Would you support the introduction of an automated tracking system for
transcript requests?
 Yes

 No

 Maybe

12. Please suggest any improvements for the Examination Department to reduce
processing delays:

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