Section C Disserattation
Section C Disserattation
2. Year of Study:
o 1st Year
o 2nd Year
o 3rd Year
o Final Year
o Postgraduate
o Alumni
3. Have you requested a transcript from the Examination Department in the last
6 months?
o Yes
o Job Application
o Personal Record
o Other: ________________
o In-person
o Email
o Online portal
o Other: ________________
6. How long did it take to receive your transcript after the request?
o 1–3 days
o 4–6 days
o 7–10 days
o Still waiting
o Yes
o No
8. How many times did you have to follow up with the department?
o None
o 1 time
o 2–3 times
o Excellent
o Good
o Average
o Poor
o Very Poor
10. What do you believe caused the delay? (Select all that apply)
Staff shortage
Manual processing
Poor communication
No tracking system
Others: _______________________
11. Would you support the introduction of an automated tracking system for
transcript requests?
Yes
No
Maybe
12. Please suggest any improvements for the Examination Department to reduce
processing delays: