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#2216 Cloud and Security Skill Map

The document is a self-assessment form completed by Leonardo G. Aquino Jr., a Support Engineer, detailing his familiarity with various technical topics. He rates his skills in areas such as ticketing systems, collaboration tools, IT technical support, networking, virtualization, cloud services, operating systems, and security. The ratings range from basic understanding to in-depth knowledge across these categories.

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Leo
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9 views1 page

#2216 Cloud and Security Skill Map

The document is a self-assessment form completed by Leonardo G. Aquino Jr., a Support Engineer, detailing his familiarity with various technical topics. He rates his skills in areas such as ticketing systems, collaboration tools, IT technical support, networking, virtualization, cloud services, operating systems, and security. The ratings range from basic understanding to in-depth knowledge across these categories.

Uploaded by

Leo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Date: July 22,2002

_____________
Leonardo G. Aquino Jr.
Name: ________________________________________
Support Engineer
Current Position: ________________________________

Please rate yourself if you are familiar with the Following Topics. If not, mark NO
Ratings
1 - Has basic understanding on the topic but no experience
2 - Has experience in using the product/technology
3 - Has in-depth understanding of the product/technology and its functions

Yes (1-3) No Skill


2 Ticketing System (serviceAI, OTRS, ServiceNow)
2 Collaboration tools (MS teams, Wecom, skype, viber, Jabber etc)
2 Softphone (3CX, cloud talk, etc)
3 Experienced in IT Technical support
Networking
3 • TCP\IP
2 • DNS
2 • Subnetting
2 • Troubleshooting
2 • Switching and routing
2 • VPN
Virtualization and Cloud
2 • Create and Manage Virtual Machine
2 • VMWare
✓ • ESXI
✓ • Hyper-V
✓ • Citrix
1 • PaaS
1 • SaaS
✓ • RDS
✓ • EIP
1 • MS Azure
1 • Amazon AWS
1 • Alibaba Cloud
Operating Systems
3 • Windows
2 • Windows Server
2 • Mac
2 • Linux

Security
2 • Windows/Linux Firewall
2 • Firewall Appliance
2 • Access List
Other Relevant Skills: Please Specify
2 English Proficiency

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