Scribd
Upload
10 views4 pages

IM Project Proposal Sample

The document is a project proposal for enhancing the security request processing system of Alvez Security Agency (ASA) through the development of an automated information system. The proposal outlines the agency's operational inefficiencies, objectives for streamlining processes, and the potential business risks associated with the implementation of the new system. Key goals include reducing response times from two weeks to 48 hours and ensuring high accuracy in personnel deployment while addressing challenges related to technology adoption and data security.

Uploaded by

mrcloquinario
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
10 views4 pages

IM Project Proposal Sample

The document is a project proposal for enhancing the security request processing system of Alvez Security Agency (ASA) through the development of an automated information system. The proposal outlines the agency's operational inefficiencies, objectives for streamlining processes, and the potential business risks associated with the implementation of the new system. Key goals include reducing response times from two weeks to 48 hours and ensuring high accuracy in personnel deployment while addressing challenges related to technology adoption and data security.

Uploaded by

mrcloquinario
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 4

UNIVERSITY OF SAN CARLOS

__________________________________________________________________

INFORMATION SYSTEM PROJECT PROPOSAL: ENHANCING SECURITY


REQUEST PROCESSING FOR ALVEZ SECURITY AGENCY (ASA)

Submitted as a Project Proposal


Documentation in compliance with the requirements for
Information Management I

Presented to
Ms. Mary Rose Loquinario
Instructor, Department of Computer, Information Science, and Mathematics
School of Arts and Science
University of San Carlos

Presented by
AJERO, Stell
DE DIOS, Justin
NASE, Pablo
SUSON, Felip Ken

Bachelor of Science in Information Technology I


May 2025
Introduction

1.1 Rationale

1.1.1 Background

Alvez Security Agency (ASA), founded in 2016 by Arnoldo Y. Alvez Jr., Janice Y.
Alvez, and partners, provides reliable private security services in the Philippines. With notable
clients like BigFoot and MLhuillier, ASA upholds a commitment to delivering quality services
despite limited public information.

Despite having a trained personnel pool, ASA faces frequent delays in deploying guards
due to operational inefficiencies. A Business Process Modeling (BPM) analysis will be
conducted to formally identify key bottlenecks causing these delays. The agency’s manual
handling of client requests causes significant delays, as project managers who are often mobile
lack immediate access to client requirements and paperwork, sometimes delaying personnel
deployment by up to two weeks.

To address these challenges, an integrated information system is proposed to centralize


documentation, streamline communications, and enable real-time access to client requests,
ultimately reducing delays and improving service delivery. Implementing a digital system is a
strategic move to modernize ASA’s operations, strengthen client relationships, and ensure the
agency consistently delivers high-quality, responsive security services.

1.1.2 Business Opportunity

The integration of a new information system marks a strategic advancement for Alvez
Security Agency, unlocking opportunities to improve both operational efficiency and client
experiences. By embracing digital solutions, the agency is positioned to strengthen its service
delivery and explore avenues for growth.

While ASA personnel are not highly tech-savvy, their familiarity with mobile devices
supports the transition to a user-friendly web-based system, meeting modern client demands for
faster response and real-time updates. The system enables tracking of key metrics like response
times and request frequency, helping ASA optimize staff deployment and continuously improve
service quality through data-driven decisions.

A remotely accessible system allows project managers to handle tasks anytime,


eliminating delays caused by their mobile nature and ensuring seamless operations across
locations. Automated reporting reduces manual workloads, strengthens compliance, and supports
audit readiness, enabling the team to focus more on client satisfaction and business development.

1.2 Objectives

1
1.2.1 General Objectives
The main objective of this project is to develop an automated information system for Alvez
Security Agency that streamlines security personnel request processing, enhancing operational
efficiency by reducing delays and improving client response times. Specifically, it aims to:

1.2.2 Specific Objectives


1. Map and analyze current security personnel request processes using Business Process
Modeling (BPM) to validate and refine key bottlenecks, while developing an Entity-
Relationship Diagram (ER-D) to establish optimal data structures for the proposed
system;
2. Design a centralized, mobile-accessible digital solution that enables real-time request
management for project managers in the field, reducing the current two-week response
time to 48 hours or less; and
3. Develop an integrated verification and approval workflow that automates documentation
processes, ensures 90% accuracy in matching personnel to client requirements, and
maintains comprehensive audit trails for compliance purposes.

1.2.3 Business Risks

The implementation of an integrated information system at Alvez Security Agency (ASA)


introduces several key business risks that must be considered:

1. Internet Connectivity Limitations. The system relies on stable internet access for real-
time updates. Given the mobile nature of project managers, connectivity issues in remote
locations may disrupt communication and delay response times.
2. Resistance to Technological Adoption. Some staff may be hesitant or slow to adapt to
the new digital system, particularly those unfamiliar with technology. This could lead to
inconsistent use and reduced overall efficiency.
3. Security and Privacy Concerns. The system will manage sensitive client and personnel
data. Without strong cybersecurity measures, there is a risk of data breaches, which could
harm the agency’s credibility and client relationships.
4. Incomplete or Inaccurate Data Entry. Inconsistent or incorrect data input due to
human error can lead to miscommunication, incorrect guard deployment, and operational
delays.
5. Scalability Challenges. The system may not be able to handle future growth in data
volume, users, or transaction load, leading to performance degradation and the need for
costly upgrades.
6. Lack of a Disaster Recovery Plan. In the event of a major system failure or data loss,
the agency needs a disaster recovery plan to ensure business continuity. Without such a
plan, the agency could face prolonged disruptions and financial losses

2
3

You might also like