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Getting started with VDI

The document provides a guide for accessing VMware Virtual Desktop Infrastructure (VDI), detailing the installation of the Horizon Client and login procedures. It includes FAQs addressing installation of applications, availability of premium VDI options, and usage guidelines. Additionally, it outlines travel restrictions for Walmart associates regarding company devices in certain countries.

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27 views

Getting started with VDI

The document provides a guide for accessing VMware Virtual Desktop Infrastructure (VDI), detailing the installation of the Horizon Client and login procedures. It includes FAQs addressing installation of applications, availability of premium VDI options, and usage guidelines. Additionally, it outlines travel restrictions for Walmart associates regarding company devices in certain countries.

Uploaded by

jesus
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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v6.

17

Getting Started
w/ VMware Virtual Desktop

Connecting to Your Virtual Desktop FAQs


What is VDI?

Virtual Desktop (VDI) is a solution that allows 1. Download and install the “Horizon Client” for your device. If prompted to enter • How do I install additional 3rd party applications? Visit
users access to a Windows desktop or appli-
a Connection Server, skip and proceed. the App Store to install approved applications.
cation environment remotely over a network.
• Associate: PC users, install from MyTech. Mac users, install from App Portal. • I need a more powerful VDI, when will that be available?
Before you Begin • Vendor: Install from VMware. A premium cloud VDI option will be made available late Q4
Make sure you have the following active 2. Go to https://workspace.wal-mart.com. FY25. Please refer to our DX page for more information.
and set up: 3. Enter your Walmart user ID and multi-factor when prompted. • Is there a cost to my VDI? No, there is no charge to your VDI.
• Active user account 4. Click on your VDI icon displayed in the portal. • What usage guidelines do I need to follow? We ask that
• Multifactor (VIP/RSA/Yubikey) all users log into their VDI on a regular bases at least once

a week. If a user does not log into their VDI for 45 days, it
Pages to Bookmark
will automatically be deleted. If you need to have it restored,
• One Walmart
please submit a ticket.
• DX.IO

• Workplace

• JIRA (for consultation requests only)


Selection displayed in portal may vary Travel Guidelines for Walmart Associates

We are Here to Help


7. The Horizon client will automatically launch, taking you to your desktop. Protecting Walmart Devices Abroad
Whether traveling for business or pleasure, company policy states that Walmart
8. Once logged in please see our FAQ section on how to install applications. assocaites are not allowed to bring their laptop or other company devcies to certain
Submit a Ticket:
countries. Everything you need to know is below.
• https://mytech.walmart.com/helpcenter Office Desktop Request for Vendors
Traveling with Walmart equipment/data is PROHIBITED in the following locations:
No Walmart laptops, BYOD enrolled devices, or other Walmart equipment/data is
As a Vendor, you have access to Office Web apps by default here. If Office desk- permitted in these countries - neither for personal nor work travel. If Walmart devices
Home Office Tech Support Line enter these countries, access to devices will be revoked and corporate data may be
top is required, submit a license upgrade here. This requires manager approval automatically deleted off all systems.
• US: 479-273-8866 (Toll)
to chargeback to your Walmart department. Office will install within 24-48 hours • Cuba
• US: 1-844-309-3088 (Toll Free) • Iran
after you have logged into your VDI. • Russia & Belarus
• Bangalore: 080-40819032 (Toll Free) • North Korea
• Syria
• Chennai: 044-40748989 (Toll Free)
• Ukraine.
For more information and to access our FAQ, visit us at KB1146556.
• Global ADE Tech (24/7) Support: 000- Additional locations require heightened caution, check out https://wmlink/laptopsafety
for thte country list and steps you can take to protect yourself and Walmart’s systems,
800-919-0322 (Toll) equipment, and data.

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