VFD Fault Codes & Solutions
VFD Fault Codes & Solutions
HOIST WINCH
Assignment Designation Explanation Elements to be checked
Condition : − Make sure that the display module is correctly fixed on the
Downloading the parameter list into the frequency converter.
frequency converter failed.
E65 ERROR speed difference Condition: − Check the switch configuration of the speed feedback card.
The difference between the measured − Check the encoder or sensor wiring.
speed and the controlled speed (frequency − Check the coherence between the controlled speed (CP3) and the
converter output frequency) is higher than measured speed (CP5).
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20 Hz (600 r.p.m.) − Check the frequency converter supply voltage, the motor wiring and
the brake functioning.
35M−0924−001−0
E66 ERROR veering Condition : − Check the speed measurement (CP5: value and sign).
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The measured speed or the ouput − Check the sensor wiring, the switch configuration of the speed
frequency are higher than 180 r.p.m. (or 6 feedback card, the sensor or encoder functioning.
Hz) and have opposite signs for more than − Check the motor wiring (direction of rotation). See the check
500 ms procedure of the speed measuring chain (§ CHECKING THE SPEED
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The measured speed is lower than the half in the middle) towards the top, the 2 others are toward the bottom.
minimum speed during more than 500 ms − Check the encoder cable and the connections. Check that the
EDITION :
MAINTENANCE
the feedback (b13 with 24 V dc) differ more − Check the supply voltage of the brake coil. On winches equipped
OPERATION
than 500 ms with brakes with “boost” (2 rectifiers): check that the brake is supplied
05−07−06
with 360 V DC and then with 180 V DC. On winches equipped with
hydraulic brakes: check the rotation direction of the hydraulic unit and
the functioning of the solenoid valves.
Assignment Designation Explanation Elements to be checked
EDITION : 05−07−06
MAINTENANCE
OPERATION
E69 ERROR control switch Condition:
notches The control notches do not arrive in the
− Check the control switch wiring and the consideration of control
correct order, or (on RVF) the voltage on
(see CP06).
terminal 1 (analog input 1) is higher than
2,2 V without direction contact.
E70 ERROR frequency Frequency converter status:
converter not recognized When switching in
− Check whether there is a POTAIN product label.
Condition :
The frequency converter is not a POTAIN
product.
E71 ERROR power Frequency converter status :
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incompatible When switching in
− Check the compatibility between display code and frequency
35M−0924−001−0
Condition :
converter.
The programmed application in the display
module is not compatible with the frequency
converter power.
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E72 ERROR input TOP The current on the terminal 3 (CP09: ana-
− Check the connection of the interference control system (TOP
TRACING and TOP log input value 2) is higher than 13,6 mA
TRACING and TOP TRACING II).
TRACING II (68% of 20 mA).
E74 ERROR brake locked The SLL status persists during 5 s with one − Check the brake control chain and that the brake does not remain
rotating direction. sticked.
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POTAIN code number: 27182 for a 2DVF and 47182 for a 4DVF.
E.AU ERROR INVALIDATION Condition :
The terminal 16 is disabled while a a control − Check the wiring, contacts and parts which control the terminal 16.
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is present.
E. br ERROR brake Frequency converter status :
The error can occur during the braking
sequence.
− Check the motor phase connection.
Condition :
− Check the static braking torque.
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HOIST WINCH
E.bus ERROR bus Condition : − Check the display module connection.
Communication problem between Switch off the frequency converter and make it alive 30 seconds later.
frequency converter and display module. − If the error remains, replace the frequency converter.
E.Cdd ERROR motor Frequency converter status:
calculation The fault can appear during measuring the
stator resistance.
− Switch off the frequency converter.
Condition:
− Wait for 30 seconds.
Error during measuring.
− Make the frequency converter alive again.
E.co1 ERROR exceeding count Condition: − If the error remains, replace the frequency converter.
1 Count exceeded on encoder channel 1
E.co2 ERROR exceeding count Condition:
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2 Count exceeded on encoder channel 2
35M−0924−001−0
E.dOH ERROR motor Condition: − Check the motor rotating direction of the forced draught and its
overheating The “temperature measure” function is switching−in by disconnecting the probe block input (T1/T2 of U400F
activated and the resistance between the or U700F).
terminals T1 and T2 > 1650 ohm. − Check the wiring up to the T1/T2 input of the converter (150ºC
probe).
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− If the motor is very hot, it must be cooled down before switching in
again (force the ventilation).
− Switch−off the frequency converter.
− Wait 30 sec.
− Switch−in again the converter.
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E.ndOH No longer ERROR motor Frequency converter status: − Switch off the frequency converter.
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MAINTENANCE
The relay at the power circuit output did not − Switch off the frequency converter.
OPERATION
close at the frequency converter validation. − Wait for 30 seconds.
05−07−06
E.EEP ERROR EEPROM Condition : − Make the frequency converter alive again.
defective Recording and saving the parameters are − If the error remains, replace the frequency converter.
not possible.
Assignment Designation Explanation Elements to be checked
EDITION : 05−07−06
MAINTENANCE
OPERATION
E. EF ERROR external fault Condition :
− Check the error on the display over rc.00.
Used only in trolleying applications. Occurs
− Mechanical locking, brake contactor out of service, frequency
if the motor current is higher than a
converter brake relay out of service, brake wiring faulty, brake contact
programmed threshold for more than 5
faulty, brake contact wiring faulty.
seconds or in case of motor phase failure.
E. ERROR encoder Condition:
EnC1/2 Disconnection of the encoder cable, − The function is only activated on the 75 LVF and beyond.
encoder temperature, speed too high, faulty Check the motor and encoder wiring.
signals, encoder fault. − On the other applications the fault must not appear.
− Switch−off the converter.
− Wait 30 seconds.
seconds
E. EnCC ERROR encoder Condition: − Then switch−in again the frequency converter.
Encoder not connected at the start, − If the fault remains, replace the frequency converter.
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encoder changed
E.Hyb ERROR hybrid Condition : − Only U400X has to be equipped with an overspeed card.
35M−0924−001−0
The speed feedback card has changed or is − Check the fitting of the card in its location (LVF).
not recognized. − Fit the adapted card (LVF).
E.HybC ERROR hybrid changed Condition : − Switch off the frequency converter.
The overspeed card has changed or was − Wait for 30 seconds.
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mounted on the frequency converter − Make the frequency converter alive again.
although not planned. − If the error remains, replace the frequency converter.
E.iEd ERROR input detection Condition: − Check the input and output wiring of the frequency converter
Configuration error of the input type. terminal strip.
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E.InI ERROR detection MFC Condition: − Switch off the frequency converter.
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initialization Must not be displayed. Concerns a specific − Wait for 30 seconds.
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resistances is not energized. − If the error remains, replace the frequency converter.
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HOIST WINCH
E. OH ERROR: overheat power Condition : − Check the temperature in CP15.
module The thermal probe on the transistor heat − Put the control panel in sommer position.
sink has trigged. Triggering threshold at − Check the functioning of the control panel thermostat (B132N).
90ºC. − Check the functioning of the fan on the heat sink and the correct air
flow.
− Check the supply voltage of the frequency converter.
− Check the MWSL cutout adjustment.
E.nOH No ERROR E.OH Condition : − Switch off the frequency converter.
overheat power module The temperature on the heat sink has − Wait for 5 minutes.
lowered below 90ºC.. − Make the frequency converter alive again.
− Check the temperature in CP15.
− If the error remains, replace the frequency converter.
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E.OHI ERROR: internal Condition : − Put the control panel in sommer position.
overheat The thermal probe on the control card of the − Check the functioning of the control panel thermostat (B132N).
35M−0924−001−0
transistors shows an overheat. − Check the functioning of the frequency converter fan and the
correct air flow.
− Check the supply voltage of the frequency converter.
− Check the MWSL cutout adjustment.
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E.nOHI No ERROR internal Condition : − Switch off the frequency converter.
overheat The temperature on the card has fallen by − Wait for 5 minutes.
3ºC. − Make the frequency converter alive again.
− If the error remains, replace the frequency converter.
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output is higher than 105% of the nominal − Make sure that there is no mechanical locking.
converter current longer than the − Check the motor functioning.
EDITION :
MAINTENANCE
button) by 4 to 5 minutes until the message E.nOL is displayed.
− Switch off the frequency converter.
OPERATION
05−07−06
MAINTENANCE
OPERATION
E.OL2 ERROR overload 2 Condition : − Increase the frequency converter supply (by maintaining the ON
The current at the frequency converter button) by 4 to 5 minutes until the message E.nOL2 is displayed.
output is higher than 105% of the nominal − Switch off the frequency converter.
converter current and the output frequency − Wait for 30 seconds.
is lower than 3 Hz for a too long time. − Make the frequency converter alive again.
E.nOL2 No ERROR overload 2 The frequency converter can be reset. − Switch off the frequency converter.
− Wait for 30 seconds.
− Make the frequency converter alive again.
E. OC ERROR overcurrent Frequency converter status : − Check the MSWL cutout adjustment and the supply voltage.
In service − Check whether there is no mechanical locking.
− Check the brake functioning.
Condition : − Check the motor wiring (short circuit or motor phase cutoff,
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the current at the frequency converter insulation, phase earthing) and the braking resistor.
output exceeds the maximum value or the − Check that the maximum speed allowed by the frequency converter
35M−0924−001−0
current raises too rapidly (dI/dt). complies with the lifted load (see technical data of the mechanism
and the § CHECKING THE SPEED DISPLAYED BY THE FREQUENCY
CONVERTER).
− Check the functioning of the speed measuring (on the U400X).
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E.OH2 ERROR motor protection Condition: − Switch off the frequency converter.
The motor heating calculated by the fre- − Wait for 30 seconds.
quency converter has exceeded the − Make the frequency converter alive again.
maximum value. − If the error remains, replace the frequency converter.
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Condition : − Check the dc bus voltage, displayed in CP12 (570 V dc for 400 V
The dc bus voltage exceeds network; 680 V dc for 480 V network).
800 V
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E.OS ERROR overspeed
Condition :
− Check the motor phase connection.
(Only LVF)
− Check the static braking torque.
The measured speed exceeds the
− Check the speed displayed in CP5 (coherence with the control
permissible maximum speed (3800 r.p.m.),
notch).
or a too sharp acceleration was detected.
− Check the connection of the speed sensor cable shielding.
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HOIST WINCH
E.OS1 ERROR frequency − Check the motor phase connection.
converter overspeed Condition : − Check the static braking torque.
The measured speed exceeds the − Check the speed displayed in CP5 (coherence with the control notch).
permissible maximum speed (3800 r.p.m.); − Check the connection of the speed sensor cable shielding.
the detection is carried out by the frequency − Check the speed sensor functioning.
converter. − Check the overspeed card configuration (see procedure).
E.OS2 ERROR overspeed card − Check the fitting of the card in its location.
Condition : − Fit the adapted card.
There is no communication between the − Switch off the frequency converter.
overspeed card and the frequency converter. − Wait for 30 seconds.
− Make the frequency converter alive again.
− If the error remains, replace the card.
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E.OS3 ERROR overspeed card
or overacceleration Condition :
35M−0924−001−0
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cutoff The fault can appear during the brake − Check the connection of the speed sensor cable shielding.
sequence or during operation. − Check the speed sensor functioning.
− Check the overspeed card configuration (see procedure).
Condition:
Considerable output current instability =
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E.Ploss ERROR motor phase 3 motor phases are missing − Check the connection of the motor phases. Check the functioning
cutoff and the state of the contactor between the frequency converter and
motor.
EDITION :
E.PFC ERROR power factor Condition: − Switch off the frequency converter.
control Must not be displayed, concerns a specific − Wait for 30 seconds.
MAINTENANCE
option − Make the frequency converter alive again.
OPERATION
− If the error remains, replace the frequency converter.
05−07−06
MAINTENANCE
OPERATION
E. Pu ERROR power module Condition : − Check the functioning of the frequency converter fans.
The control card does not recognize the − Switch off the frequency converter.
power circuit. − Wait for 30 seconds.
− Make the frequency converter alive again.
− If the error remains, replace the frequency converter.
E.Puci ERROR power module Frequency converter status :
code invalid When switching in
Condition :
During initialisation the power circuit has
not been recognized or was identified as − Switch off the frequency converter.
invalid. − Wait for 30 seconds.
− Switch in the frequency converter again.
again
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E.Puch ERROR power module Frequency converter status: − If the error remains, replace the frequency converter.
changed When switching in
35M−0924−001−0
Condition :
The control card does not recognize the
power circuit.
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HOIST WINCH
E.PUCO ERROR power module Frequency converter status :
communication When making alive
Condition :
The control card cannot write in the power
card.
E.PUIN ERROR power module Frequency converter status :
invalid When making alive
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Software versions for power circuit and
control card are different.
35M−0924−001−0
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E.SEt ERROR Set Condition:
A locked parameter set was called
E.SLF ERROR software stop Condition:
clockwise Clockwise software stop is exceeded
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EDITION :
MAINTENANCE
OPERATION
05−07−06
Assignment Designation Explanation Elements to be checked
EDITION : 05−07−06
MAINTENANCE
OPERATION
E.SLr ERROR software stop Condition : − Switch off the frequency converter.
anticlockwise Anticlockwise software stop is exceeded − Wait for 30 seconds.
− Switch in the frequency converter again.
− If the error remains, replace the frequency converter.
E. UP ERROR undervoltage Condition : This error is systematically displayed when switching off the
Dc bus undervoltage (< 305 V) frequency converter.
− Check the mains supply (level, stability) and the wiring.
E.UPh ERROR phase failure Condition : − Check the frequency converter supply (all the network phases at
Too much dc bus ripple the frequency converter terminals).
− Check the input and output voltage of the network filter.
− Check the diode status of the frequency converter input bridge.
− Switch off the frequency converter.
− Wait for 30 seconds.
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− Make the frequency converter alive again.
35M−0924−001−0
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9. 7. ERROR MESSAGES
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HOIST WINCH
9. 7. 1. LVF optima
no_co ERROR communication Condition: − Check the correct fitting of the display module.
Too much communication errors between
frequency converter and display module. − Check the Sub−D 9 connector status. Switch off the frequency
converter.
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− Make the frequency converter alive again.
35M−0925−001−0
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Condition:
Wrong frequency converter parametering − Wait for 30 seconds.
dLOAd ERROR download Frequency converter status: − Check the frequency converter configuration.
Downloading the application parameters
EDITION :
MAINTENANCE
frequency converter
OPERATION
EEEOP ERROR EEPROM Condition: − Switch off the frequency converter.
05−07−06
MAINTENANCE
OPERATION
9. 7. 2. Display module
Error messages of the display module
Assignment Designation Explanation Elements to be checked
t_out ERROR time out Condition: − Switch off the frequency converter.
Bad communication between display module and frequency converter
− Switch off the display module.
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IDAtA ERROR invalid Condition: − Enter a value which is coherent with the limits.
35M−0925−001−0
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HOIST WINCH
Assignment Designation Explanation Elements to be checked
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telegram
35M−0925−001−0
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address Bad communication between display terminal and frequency converter
operation
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2
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EDITION :
MAINTENANCE
OPERATION
05−07−06
EDITION : 05−07−06
MAINTENANCE
OPERATION
9. 7. 3. Operating status of the frequency converter
Assignment Designation Explanation Elements to be checked
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Facc Hoisting or Trolley out Hoisting or Trolley out acceleration
35M−0925−001−0
acceleration
Fcon Constant speed Hoisting Constant speed Hoisting or Trolley out
or Trolley out
FdEc Hoisting or Trolley out Hoisting or Trolley out deceleration
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deceleration
LAS Acceleration limit stop No acceleration ramp − Check the voltage supply at the frequency converter terminals.
− Check the MSWL cutout.
Search possible mechanical jamming (pulleys, ...).
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LS Low speed No control at the frequency converter input − Normal display at frequency converter stop without control
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2
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nO_PU Power module not ready Power circuit not ready. Control card alive, − Can occur when making alive or switching off.
but not the power circuit.
noP No operation Control release is not validated − Terminal input 16 is not activated (0 V between the terminals 16 and
22).
HOIST WINCH
rAcc Lowering or Trolley in Lowering or Trolley in acceleration
acceleration
rcon Constant speed Lowering Constant speed Lowering or Trolley in
or Trolley in
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HOIST WINCH
rdEc Lowering or Trolley in Lowering or Trolley in deceleration
deceleration
SLL Stall Frequency converter output current limitation − Check the supply tension at the frequency converter terminals.
by reducing the output frequency. In case of − Check the MSWL adjustment.
the 33 LVF OPTIMA the output current is − Wrong use of the winch: for example in case of using a
limited to 60 A with a nominal current of 50 A. banana−shaped bucket. Acceleration when the load is completely
lifted−off from the ground.
i If another error occurs, please contact your “MANITOWOC Crane CARE” agent.
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35M−0925−001−0
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EDITION :
MAINTENANCE
OPERATION
05−07−06
EDITION : 05−07−06
MAINTENANCE
OPERATION
9. 7. 4. Checking the speed displayed by the frequency converter
Check points Test Result Action
Measured speed displayed in Operate “Hoisting The read value must be − If the value is not correct,
CP05 (r.p.m) in normal mode 1st notch”. between 90 and 150 r.p.m. check the overspeed card and the sensors.
without load. (if CP43=120).
− If the error E.65 occurs,
check the configuration of the card.
Operate “Lowering 1st The read value must be − If the value is not correct,
notch”. between check the overspeed card and the sensors.
−90 and −150 r.p.m.
− If the error E.65 or E.66 occurs, check the configuration of the card
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switches.
Operate “Hoisting The read value must be − If the value is not correct,
35M−0925−001−0
2nd notch”. between 460 and 500 r.p.m. check the overspeed card and the sensor adjustment.
− If the error E.65 or E.66 occurs, check the configuration of the card
switches.
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Operate “Hoisting The read value must be − If the value is not correct or if the frequency converter changes to
3rd notch”. between the error E.65,
1330 and 1380 r.p.m. − check the overspeed card and the sensor adjustment.
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Operate “Hoisting The read value must be − If the value is not correct or if the frequency converter changes to
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4th notch”. between the error E.65,
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2370 and 2430 r.p.m. − check the overspeed card and the sensor adjustment.
Operate “Hoisting The read value must be − If the value is not correct or if the frequency converter changes to
5th notch”. between the error E.65,
3570 and 3620 r.p.m. − check the overspeed card and the sensor adjustment.
HOIST WINCH
(if CP44 = 3600).
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HOIST WINCH
9. 7. 5. Checking the brake function (error E.68)
Check points Test Result Action
Frequency converter display Frequency converter If an error E.68 occurs − Check the state of the frequency converter input 13 (open circuit
alive, without control. = 0 V).
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− The frequency converter input 13 must be 24 V DC when the brake
35M−0925−001−0
is released.
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EDITION :
MAINTENANCE
OPERATION
05−07−06
OPERATION
MAINTENANCE HOIST WINCH
Switch 200
(work 1 or 2 sensors)