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Dump Debug

The document provides a detailed analysis of a WHEA_UNCORRECTABLE_ERROR (bugcheck code 124) caused by a fatal hardware error related to PCI Express. It includes parameters identifying the error source and the memory address of the error record, along with debugging details and stack traces. The analysis indicates that the issue is associated with the GenuineIntel driver on a Windows 10 x64 platform.

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pervaiz akhtar
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13 views3 pages

Dump Debug

The document provides a detailed analysis of a WHEA_UNCORRECTABLE_ERROR (bugcheck code 124) caused by a fatal hardware error related to PCI Express. It includes parameters identifying the error source and the memory address of the error record, along with debugging details and stack traces. The analysis indicates that the issue is associated with the GenuineIntel driver on a Windows 10 x64 platform.

Uploaded by

pervaiz akhtar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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*******************************************************************************

* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec
Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000004, PCI Express Error
Arg2: ffff9b016db4e028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1312

Key : Analysis.Elapsed.mSec
Value: 5375

Key : Analysis.IO.Other.Mb
Value: 0

Key : Analysis.IO.Read.Mb
Value: 1

Key : Analysis.IO.Write.Mb
Value: 0

Key : Analysis.Init.CPU.mSec
Value: 93

Key : Analysis.Init.Elapsed.mSec
Value: 5248

Key : Analysis.Memory.CommitPeak.Mb
Value: 107

Key : Bugcheck.Code.LegacyAPI
Value: 0x124

Key : Dump.Attributes.AsUlong
Value: 1008

Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1

Key : Dump.Attributes.ErrorCode
Value: 0
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1

Key : Dump.Attributes.LastLine
Value: Dump completed successfully.

Key : Dump.Attributes.ProgressPercentage
Value: 0

Key : Failure.Bucket
Value:
0x124_4_GenuineIntel_PCIEXPRESS_UNSUPPORTED_REQUEST_IMAGE_GenuineIntel.sys

Key : Failure.Hash
Value: {b18ac8da-121f-91e6-9956-cf4674a1bbda}

BUGCHECK_CODE: 124

BUGCHECK_P1: 4

BUGCHECK_P2: ffff9b016db4e028

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FILE_IN_CAB: 013024-10312-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1008
Kernel Generated Triage Dump

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXSCM: 1 (!blackboxscm)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
fffff800`7d2edc48 fffff800`7e8fed2b : 00000000`00000124 00000000`00000004
ffff9b01`6db4e028 00000000`00000000 : nt!KeBugCheckEx
fffff800`7d2edc50 fffff800`7d7c10c0 : ffff9b01`6db4e028 fffff800`7d2edd59
ffff9b01`6db4e028 ffff9b01`6db6fc00 : nt!HalBugCheckSystem+0xeb
fffff800`7d2edc90 fffff800`7ea0e346 : ffff9b01`6db4e028 fffff800`7d2edd59
ffff9b01`6db4e028 ffff9b01`6db6fba0 : PSHED!PshedBugCheckSystem+0x10
fffff800`7d2edcc0 fffff800`7ea0e735 : 00000000`00000000 00000000`00000000
ffff9b01`6db4e028 ffff9b01`6dc661d4 : nt!WheaRecoveryBugCheck+0x56
fffff800`7d2edcf0 fffff800`832fecb5 : ffff9b01`6dc661d4 ffff9b01`6dc661d4
00000000`00000000 00000000`00000500 : nt!WheaReportHwError+0x3d5
fffff800`7d2eddc0 fffff800`832f9251 : 00000000`00000130 ffff9b01`6db6f390
00000000`00000000 ffff9b01`6daea190 : pci!PciRpRcecHandleAerInterrupt+0x2e9
fffff800`7d2ede20 fffff800`832f99c6 : ffffce01`e11d7c00 fffff800`7d2eded0
ffffce01`e11d7d30 fffff800`7d2edfb0 : pci!ExpressRootPortAerInterruptRoutine+0xa1
fffff800`7d2ede90 fffff800`832f9a89 : ffffce01`e11d7c80 fffff800`7e888d8d
00000000`00000000 fffff800`7d2dea00 : pci!ExpressRootPortInterruptRoutine+0x46
fffff800`7d2edef0 fffff800`7e73fa01 : ffff9b01`6a52b040 00000000`00000000
00000000`00000f4a fffff800`7d2dea70 : pci!ExpressRootPortMessageRoutine+0x9
fffff800`7d2edf20 fffff800`7e724bfd : fffff800`7f14d700 fffff800`7e6b8bcc
fffff800`7a4c0180 ffffce01`e11d7c80 : nt!KiInterruptMessageDispatch+0x11
fffff800`7d2edf50 fffff800`7e818a3f : fffff800`7d2dea70 ffffce01`e11d7c80
fffff800`7f14d700 fffff800`7e8200b0 : nt!KiCallInterruptServiceRoutine+0x16d
fffff800`7d2edf90 fffff800`7e818d07 : 00000008`ac4e0edd fffff800`00000000
00000008`ac364444 00000000`00000000 : nt!KiInterruptSubDispatch+0x11f
fffff800`7d2de9f0 fffff800`7e81b9ea : 00000000`00000000 fffff800`7a150140
00000000`00000000 ffff9b01`86c81080 : nt!KiInterruptDispatch+0x37
fffff800`7d2deb80 00000000`00000000 : fffff800`7d2df000 fffff800`7d2d8000
00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:
0x124_4_GenuineIntel_PCIEXPRESS_UNSUPPORTED_REQUEST_IMAGE_GenuineIntel.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {b18ac8da-121f-91e6-9956-cf4674a1bbda}

Followup: MachineOwner
---------

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