SmartPID2000

User Manual

Issue 09
Date 2024-12-30

HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2024. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees
or representations of any kind, either express or implied.

The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China

Website: https://e.huawei.com

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SmartPID2000
User Manual About This Document

About This Document

Purpose
This document describes the SmartPID2000 module (PID module for short) in
terms of its working principles, electrical connections, parameter configuration,
maintenance, and troubleshooting. Get familiar with the PID module features,
functions, and safety precautions provided in this document before operating the
PID module.
Figures provided in this document are for reference only.

Intended Audience
This document is intended for:
● Technical support engineers
● Hardware installation engineers
● Commissioning engineers
● Maintenance engineers

Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Description

Indicates a hazard with a high level of risk which, if not

avoided, will result in death or serious injury.

Indicates a hazard with a medium level of risk which, if not

avoided, could result in death or serious injury.

Indicates a hazard with a low level of risk which, if not

avoided, could result in minor or moderate injury.

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User Manual About This Document

Symbol Description

Indicates a potentially hazardous situation which, if not

avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to personal
injury.

Supplements the important information in the main text.

NOTE is used to address information not related to personal
injury, equipment damage, and environment deterioration.

Change History
Changes between document issues are cumulative. The latest document issue
contains all the changes made in earlier issues.

Issue 09 (2024-12-30)
Updated 2.5 Label Description.
Updated 5.4 Replacing the PID Module.
Updated 6 Technical Specifications.

Issue 08 (2024-08-30)
Updated 4.3.1 Commissioning over the WebUI.
Updated 5.3.2 Exporting Logs.

Issue 07 (2024-01-05)
Updated 2.2 Appearance Description.
Updated 4.3.1 Commissioning over the WebUI.

Issue 06 (2023-11-02)
Added 2.3.3 PV+ESS Scenario.
Updated 5.1 Alarm Reference.

Issue 05 (2023-08-07)
Updated 2.1 Overview.

Issue 04 (2023-07-17)
Updated the entire document. Added the smart insulation monitoring function of
the PID module.

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User Manual About This Document

Updated 4.3 System Commissioning.

Updated 5.1 Alarm Reference.

Issue 03 (2019-08-12)
Updated 2.3 Working Principles.

Issue 02 (2017-08-05)
Updated 2.4 Networking Application.
Updated 2.5 Label Description.
Updated 4.3.1 Commissioning over the WebUI.
Updated 6 Technical Specifications.

Issue 01 (2017-02-28)
This issue is used for first office application (FOA).

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SmartPID2000
User Manual Contents

Contents

About This Document................................................................................................................ ii

1 Safety Information.................................................................................................................. 1
1.1 Personal Safety.........................................................................................................................................................................2
1.2 Electrical Safety........................................................................................................................................................................ 4
1.3 Environment Requirements................................................................................................................................................. 6
1.4 Mechanical Safety................................................................................................................................................................... 7

2 Product Introduction...............................................................................................................9
2.1 Overview.................................................................................................................................................................................... 9
2.2 Appearance Description...................................................................................................................................................... 11
2.3 Working Principles................................................................................................................................................................ 15
2.3.1 PV-Only Scenario............................................................................................................................................................... 15
2.3.2 ESS-Only Scenario............................................................................................................................................................. 16
2.3.3 PV+ESS Scenario................................................................................................................................................................ 18
2.4 Networking Application...................................................................................................................................................... 20
2.5 Label Description.................................................................................................................................................................. 23

3 Electrical Connections.......................................................................................................... 25
3.1 Preparing Tools...................................................................................................................................................................... 26
3.2 (Optional) Connecting to an External IMD................................................................................................................. 27

4 System Operations................................................................................................................ 29
4.1 Checking Before Power-On................................................................................................................................................29
4.2 System Power-On................................................................................................................................................................. 29
4.3 System Commissioning....................................................................................................................................................... 30
4.3.1 Commissioning over the WebUI................................................................................................................................... 30
4.3.2 Commissioning over the App........................................................................................................................................ 39

5 Device Maintenance............................................................................................................. 43
5.1 Alarm Reference.................................................................................................................................................................... 43
5.1.1 1900 PV1 Reverse.............................................................................................................................................................. 43
5.1.2 1903 Module Overtemp.................................................................................................................................................. 43
5.1.3 1914 Output Overcurrent............................................................................................................................................... 44
5.1.4 1917 Grid Volt. Imbalance.............................................................................................................................................. 44
5.1.5 1918 Grid Overvoltage.................................................................................................................................................... 45

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5.1.6 1919 Grid Undervoltage.................................................................................................................................................. 45

5.1.7 1920 Incorrect PV Mode..................................................................................................................................................46
5.1.8 1921 Incorrect Wiring...................................................................................................................................................... 46
5.1.9 1924 Grid Loss.................................................................................................................................................................... 47
5.1.10 1925 Grid Overfrequency............................................................................................................................................. 47
5.1.11 1926 Grid Underfrequency.......................................................................................................................................... 48
5.1.12 1927 Incorrect PV Type................................................................................................................................................. 48
5.1.13 1928 PID Inductor Fault................................................................................................................................................ 49
5.1.14 1929 PV2 Reverse............................................................................................................................................................49
5.1.15 1930 Device Fault........................................................................................................................................................... 50
5.1.16 1931 System-to-Ground Resistance Alarm............................................................................................................ 51
5.1.17 1933 System-to-Ground Resistance Warning....................................................................................................... 51
5.1.18 1934 License Expired...................................................................................................................................................... 52
5.2 Troubleshooting..................................................................................................................................................................... 53
5.3 Maintenance on the WebUI.............................................................................................................................................. 56
5.3.1 Upgrade................................................................................................................................................................................ 56
5.3.2 Exporting Logs.................................................................................................................................................................... 56
5.4 Replacing the PID Module................................................................................................................................................. 57

6 Technical Specifications....................................................................................................... 60
7 Changing the RS485 Address..............................................................................................62
7.1 Changing the RS485 Address over the WebUI........................................................................................................... 62
7.2 Changing the RS485 Address over the App................................................................................................................. 66

8 Acronyms and Abbreviations..............................................................................................67

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User Manual 1 Safety Information

1 Safety Information

Statement
Before transporting, storing, installing, operating, using, and/or maintaining
the equipment, read this document, strictly follow the instructions provided
herein, and follow all the safety instructions on the equipment and in this
document. In this document, "equipment" refers to the products, software,
components, spare parts, and/or services related to this document; "the Company"
refers to the manufacturer (producer), seller, and/or service provider of the
equipment; "you" refers to the entity that transports, stores, installs, operates,
uses, and/or maintains the equipment.

The Danger, Warning, Caution, and Notice statements described in this

document do not cover all the safety precautions. You also need to comply with
relevant international, national, or regional standards and industry practices. The
Company shall not be liable for any consequences that may arise due to
violations of safety requirements or safety standards concerning the design,
production, and usage of the equipment.

The equipment shall be used in an environment that meets the design

specifications. Otherwise, the equipment may be faulty, malfunctioning, or
damaged, which is not covered under the warranty. The Company shall not be
liable for any property loss, personal injury, or even death caused thereby.

Comply with applicable laws, regulations, standards, and specifications during

transportation, storage, installation, operation, use, and maintenance.

Do not perform reverse engineering, decompilation, disassembly, adaptation,

implantation, or other derivative operations on the equipment software. Do not
study the internal implementation logic of the equipment, obtain the source code
of the equipment software, violate intellectual property rights, or disclose any of
the performance test results of the equipment software.

The Company shall not be liable for any of the following circumstances or
their consequences:

● The equipment is damaged due to force majeure such as earthquakes, floods,

volcanic eruptions, debris flows, lightning strikes, fires, wars, armed conflicts,
typhoons, hurricanes, tornadoes, and other extreme weather conditions.
● The equipment is operated beyond the conditions specified in this document.

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● The equipment is installed or used in environments that do not comply with

international, national, or regional standards.
● The equipment is installed or used by unqualified personnel.
● You fail to follow the operation instructions and safety precautions on the
product and in the document.
● You remove or modify the product or modify the software code without
authorization.
● You or a third party authorized by you cause the equipment damage during
transportation.
● The equipment is damaged due to storage conditions that do not meet the
requirements specified in the product document.
● You fail to prepare materials and tools that comply with local laws,
regulations, and related standards.
● The equipment is damaged due to your or a third party's negligence,
intentional breach, gross negligence, or improper operations, or other reasons
not related to the Company.

1.1 Personal Safety

DANGER

Ensure that power is off during installation. Do not install or remove a cable with
power on. Transient contact between the core of the cable and the conductor will
generate electric arcs or sparks, which may cause a fire or personal injury.

DANGER

Non-standard and improper operations on the energized equipment may cause

fire, electric shocks, or explosion, resulting in property damage, personal injury, or
even death.

DANGER

Before operations, remove conductive objects such as watches, bracelets, bangles,

rings, and necklaces to prevent electric shocks.

DANGER

During operations, use dedicated insulated tools to prevent electric shocks or short
circuits. The dielectric withstanding voltage level must comply with local laws,
regulations, standards, and specifications.

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Figure 1-1 Personal protective equipment

General Requirements
● Do not stop protective devices. Pay attention to the warnings, cautions, and
related precautionary measures in this document and on the equipment.
● If there is a likelihood of personal injury or equipment damage during
operations, immediately stop, report the case to the supervisor, and take
feasible protective measures.
● Do not power on the equipment before it is installed or confirmed by
professionals.
● In the case of a fire, immediately leave the building or the equipment area
and activate the fire alarm or call emergency services. Do not enter the
affected building or equipment area under any circumstances.

Personnel Requirements
● Only professionals and trained personnel are allowed to operate the
equipment.
– Professionals: personnel who are familiar with the working principles and
structure of the equipment, trained or experienced in equipment
operations and are clear of the sources and degree of various potential
hazards in equipment installation, operation, maintenance
– Trained personnel: personnel who are trained in technology and safety,
have required experience, are aware of possible hazards on themselves in
certain operations, and are able to take protective measures to minimize
the hazards on themselves and other people
● Personnel who plan to install or maintain the equipment must receive
adequate training, be able to correctly perform all operations, and understand
all necessary safety precautions and local relevant standards.
● Only qualified professionals or trained personnel are allowed to install,
operate, and maintain the equipment.
● Only qualified professionals are allowed to remove safety facilities and inspect
the equipment.
● Personnel who will perform special tasks such as electrical operations,
working at heights, and operations of special equipment must possess the
required local qualifications.

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● Only authorized professionals are allowed to replace the equipment or

components (including software).
● Only personnel who need to work on the equipment are allowed to access
the equipment.

1.2 Electrical Safety

DANGER

Non-standard and improper operations may result in fire or electric shocks.

DANGER

Prevent foreign matter from entering the equipment during operations. Otherwise,
equipment short-circuits or damage, load power derating, power failure, or
personal injury may occur.

WARNING

For the equipment that needs to be grounded, install the ground cable first when
installing the equipment and remove the ground cable last when removing the
equipment.

General Requirements
● Follow the procedures described in the document for installation, operation,
and maintenance. Do not reconstruct or alter the equipment, add
components, or change the installation sequence without permission.
● Obtain approval from the national or local electric utility company before
connecting the equipment to the grid.
● Before installing or removing power cables, turn off the switches of the
equipment and its upstream and downstream switches.
● If any liquid is detected inside the equipment, disconnect the power supply
immediately and do not use the equipment.
● Before performing operations on the equipment, check that all tools meet the
requirements and record the tools. After the operations are complete, collect
all of the tools to prevent them from being left inside the equipment.
● Before installing power cables, check that cable labels are correct and cable
terminals are insulated.
● When installing the equipment, use a torque tool of a proper measurement
range to tighten the screws. When using a wrench to tighten the screws,
ensure that the wrench does not tilt and the torque error does not exceed
10% of the specified value.

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● If the equipment has multiple inputs, disconnect all the inputs and wait until
the equipment is completely powered off before performing operations on the
equipment.
● Check equipment connections periodically, ensuring that all screws are
securely tightened.
● Only qualified professionals can replace a damaged cable.
● Do not scrawl, damage, or block any labels or nameplates on the equipment.
Promptly replace labels that have worn out.
● Do not use solvents such as water, alcohol, or oil to clean electrical
components inside or outside of the equipment.

Grounding
● Ensure that the grounding impedance of the equipment complies with local
electrical standards.
● Ensure that the equipment is connected permanently to the protective
ground. Before operating the equipment, check its electrical connection to
ensure that it is reliably grounded.
● Do not work on the equipment in the absence of a properly installed ground
conductor.
● Do not damage the ground conductor.
● For the equipment that uses a three-pin socket, ensure that the ground
terminal in the socket is connected to the protective ground point.
● If high touch current may occur on the equipment, ground the protective
ground terminal on the equipment enclosure before connecting the power
supply; otherwise, electric shock as a result of touch current may occur.

Cabling Requirements
● When selecting, installing, and routing cables, follow local safety regulations
and rules.
● When routing power cables, ensure that there is no coiling or twisting. Do not
join or weld power cables. If necessary, use a longer cable.
● Ensure that all cables are properly connected and insulated, and meet
specifications.
● Ensure that the slots and holes for routing cables are free from sharp edges,
and that the positions where cables are routed through pipes or cable holes
are equipped with cushion materials to prevent the cables from being
damaged by sharp edges or burrs.
● Ensure that cables of the same type are bound together neatly and straight
and that the cable sheath is intact. When routing cables of different types,
ensure that they are away from each other without entanglement and
overlapping.

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1.3 Environment Requirements

DANGER

Do not expose the equipment to flammable or explosive gas or smoke. Do not

perform any operation on the equipment in such environments.

DANGER

Do not place the equipment near heat sources or fire sources, such as smoke,
candles, heaters, or other heating devices. Overheat may damage the equipment
or cause a fire.

WARNING

Install the equipment in an area far away from liquids. Do not install it under
areas prone to condensation, such as under water pipes and air exhaust vents, or
areas prone to water leakage, such as air conditioner vents, ventilation vents, or
feeder windows of the equipment room. Ensure that no liquid enters the
equipment to prevent faults or short circuits.

WARNING

To prevent damage or fire due to high temperature, ensure that the ventilation
vents or heat dissipation systems are not obstructed or covered by other objects
while the equipment is running.

General Requirements
● When installing the equipment, ensure that the installation surface is solid
enough to bear the weight of the equipment.
● Keep the installation and operating environments of the equipment within the
allowed ranges. Otherwise, its performance and safety will be compromised.
● Do not install, use, or operate outdoor equipment and cables (including but
not limited to moving equipment, operating equipment and cables, inserting
connectors to or removing connectors from signal ports connected to outdoor
facilities, working at heights, performing outdoor installation, and opening
doors) in harsh weather conditions such as lightning, rain, snow, and level 6
or stronger wind.
● Do not install the equipment in an environment with direct sunlight, dust,
smoke, volatile or corrosive gases, infrared and other radiations, organic
solvents, or salty air.

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● Do not install the equipment in an environment with conductive metal or

magnetic dust.
● Do not install the equipment in an area conducive to the growth of
microorganisms such as fungus or mildew.
● Do not install the equipment in an area with strong vibration, noise, or
electromagnetic interference.
● After installing the equipment, remove the packing materials such as cartons,
foam, plastics, and cable ties from the equipment area.

1.4 Mechanical Safety

DANGER

When working at heights, wear a safety helmet and safety harness or waist belt
and fasten it to a solid structure. Do not mount it on an insecure moveable object
or metal object with sharp edges. Make sure that the hooks will not slide off.

WARNING

Ensure that all necessary tools are ready and inspected by a professional
organization. Do not use tools that have signs of scratches or fail to pass the
inspection or whose inspection validity period has expired. Ensure that the tools
are secure and not overloaded.

WARNING

Do not drill holes into the equipment. Doing so may affect the sealing
performance and electromagnetic containment of the equipment and damage
components or cables inside. Metal shavings from drilling may short-circuit boards
inside the equipment.

General Requirements
● Do not perform operations such as arc welding and cutting on the equipment
without evaluation by the Company.
● Do not install other devices on the top of the equipment without evaluation
by the Company.
● Use correct tools and operate them in the correct way.

Moving Heavy Objects

● Be cautious to prevent injury when moving heavy objects.

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● If multiple persons need to move a heavy object together, determine the

manpower and work division with consideration of height and other
conditions to ensure that the weight is equally distributed.
● If two persons or more move a heavy object together, ensure that the object
is lifted and landed simultaneously and moved at a uniform pace under the
supervision of one person.
● Wear personal protective gears such as protective gloves and shoes when
manually moving the equipment.
● To move an object by hand, approach to the object, squat down, and then lift
the object gently and stably by the force of the legs instead of your back. Do
not lift it suddenly or turn your body around.
● Move or lift the equipment by holding its handles or lower edges. Do not hold
the handles of modules that are installed in the equipment.
● Do not quickly lift a heavy object above your waist. Place the object on a
workbench that is half-waist high or any other appropriate place, adjust the
positions of your palms, and then lift it.
● Move a heavy object stably with balanced force at an even and low speed. Put
down the object stably and slowly to prevent any collision or drop from
scratching the surface of the equipment or damaging the components and
cables.
● When moving a heavy object, be aware of the workbench, slope, staircase,
and slippery places. When moving a heavy object through a door, ensure that
the door is wide enough to move the object and avoid bumping or injury.
● When transferring a heavy object, move your feet instead of turning your
waist around. When lifting and transferring a heavy object, ensure that your
feet point to the target direction of movement.

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User Manual 2 Product Introduction

2 Product Introduction

2.1 Overview
Functions
The potential induced degradation (PID) module is used to prevent PV module
output power degradation caused by the PID effect in a PV power system. The PID
module injects voltage between the phase wire and the PE cable of the isolation
transformer to adjust the voltage between PV+ or PV– of the PV module and the
ground to avoid the PID effect, thereby improving energy yields and increasing
revenue.
The PID module must work with inverters of the Company and SmartLogger and
is preinstalled in the Smart Array Controller (SACU).
It can automatically switch the output status based on the inverter status, and
shut down for protection if a fault occurs.
After the PID module starts properly, it provides smart insulation monitoring. You
need to purchase a license to use this function.

Features
The PID module supports double-winding transformers and double-split
transformers. It features centralized compensation, automatic output control, and
easy installation, commissioning, and maintenance.
● Supporting double-winding transformers and double-split transformers
Each SACU can house two PID modules. For a double-split transformer, two
PID modules can meet the requirement for avoiding the PID effect in the PV
power system.
● Centralized compensation
The PID module supports the 1000 V DC, 1100 V DC, and 1500 V DC inverter
systems. However, the smart insulation monitoring function of the PID
module applies only to the 1500 V DC inverter system. If a double-winding
transformer is used, the maximum DC capacity for a single PID module is 10
MW. If a double-split transformer is used, the maximum DC capacity for two

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PID modules is 16 MW. All PV modules of the inverters connected to the same
PID module can be compensated simultaneously.
● Automatic output control
– The PID module automatically starts when the inverter exports power to
the power grid in the daytime. The PID module injects voltage between
the phase wire and the PE cable of the isolation transformer to adjust the
voltage between PV+ or PV– and ground to avoid the PID effect.
– The PID module enters standby mode automatically after the inverter
stops exporting power to the power grid at night.
NOTE

The PID module works properly when the inverter exports power to the power grid after
the reactive power output at night is enabled.
● Easy installation and commissioning
– The PID module has been wired when it is preinstalled in the SACU.
– The built-in commissioning mode enables commissioning over the
SmartLogger embedded WebUI, SUN2000 app, or FusionSolar app. You
can also query the running information, active alarms, and performance
data of the PID module, upgrade the firmware of the PID module, export
logs, and set running parameters for the PID module.

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User Manual 2 Product Introduction

2.2 Appearance Description

Appearance

Figure 2-1 PID module appearance

(1) LED indicators (2) Maintenance compartment door

Table 2-1 describes the LED indicators.

Table 2-1 LED indicator description (from top to bottom)

Indicator Status Meaning

Power Steady green The PID module is powered on.

indicator
Off The PID module is powered off.

Running Steady green In normal mode, the Running status

indicator is Starting or Running.

Blinking green fast In commissioning mode, the Running

(on for 0.5s and then status is Commissioning: Running.
off for 0.5s)

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Indicator Status Meaning

Off Running status is not Starting,

Running, or Commissioning:
Running.

Communicatio Blinking green fast The PID module is receiving data over
n indicator (on for 0.5s and then RS485.
off for 0.5s)

Off The PID module has not received data

over RS485 for 10 seconds.

Fault/ Fault Steady The PID module is faulty.

Maintenance state red
indicator
Local Blinking Local maintenance is in progress.
maintena green
nce state slowly
(on for 1s
and then
off for
1s)

Blinking Local maintenance failed.

green
fast (on
for
0.125s
and then
off for
0.125s)

Steady Local maintenance is successful.

green

Off The PID module is not under

maintenance.

NOTE

● Local maintenance refers to operations performed after a USB flash drive or Bluetooth
module is inserted into the USB port of the PID module. For example, data can be
imported or exported using a USB flash drive.
● If a fault occurs during local maintenance, the fault/maintenance indicator shows the
local maintenance state first. After the USB flash drive or Bluetooth module is removed,
the indicator shows the fault state.

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Port Description

Figure 2-2 Ports on the PID module

Table 2-2 Description of ports on the PID module

No. Silk Screen Description

1 USB USB port, used to connect to a Bluetooth

module, USB data cable, or USB flash drive
for PID module maintenance or
commissioning

2 RS485 (A+, A+, B-, B-) RS485 communications ports, used to

connect to the SmartLogger for RS485
communications

3 PID-DO Dry contact port

4 Protective earthing for the PID module

5 Shield earthing for an RS485 communications

cable

6 FE Port for functional earthing (FE)

7 A, B, C Power grid line voltage ports; ports A, B, and

C correspond to the three-phase inputs of the
power grid respectively.

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Bottom View

Figure 2-3 Bottom view of the PID module

(1) Waterproof connector for the PID DO (2) Waterproof connector for the PID input
signal cable power cable, FE cable, RS485 communications
cable, and PE cable

(3) Ventilation valve -

NOTE

There is a standby ground point at the bottom of the PID module.

Dimensions

Figure 2-4 PID module dimensions

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User Manual 2 Product Introduction

2.3 Working Principles

A PID module is used in a PV array that comprises SUN2000s and is often installed
in an SACU. In the scenario with a double-winding transformer, the DC capacity of
the PV array should be less than or equal to 10 MW. In the scenario with a
double-split transformer, the DC capacity of the PV array should be less than or
equal to 16 MW.
The PID module connects to a three-phase (A, B, and C) AC power cable, FE cable,
and RS485 communications cable. The PID module communicates with the
SmartLogger over an RS485 communications cable. The SmartLogger collects the
voltages of all inverters and transfers the voltages to the PID module. Then, the
PID module injects voltage between the phase wire and the PE wire of the
isolation transformer to adjust the voltage between PV+ or PV– of the PV module
and the ground until the voltage between PV+ and the ground is less than or
equal to 0 or the voltage between PV– and the ground is greater than or equal to
0, thereby suppressing the PID effect.

2.3.1 PV-Only Scenario

The PID module adopts the grid virtual midpoint injection (N/PE compensation)
mode to control the voltage between PV modules and the ground, preventing the
PID effect on PV modules.

Scenario with a Double-Winding Transformer

Figure 2-5 Conceptual diagram for the scenario with a double-winding

transformer

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User Manual 2 Product Introduction

Scenario with a Double-Split Transformer

Figure 2-6 Conceptual diagram for the scenario with a double-split transformer

2.3.2 ESS-Only Scenario

The PID module adopts the grid virtual midpoint injection (N/PE compensation)
mode to inject voltage between the phase wires and PE wire of the winding of the
transformer station. The built-in voltage and current detection circuit works with
the detection algorithm to calculate the ground insulation resistance of the
system. When an insulation fault occurs in the system, the PID module detects
that the calculated insulation resistance is lower than the alarm or warning
threshold, and reports an alarm to the SmartLogger. After receiving the alarm
from the PID module, the SmartLogger triggers protection. The DC and AC sides of
the Company's Smart String Energy Storage System (ESS) are not isolated.
Therefore, the PID module can detect the insulation resistance on the AC and DC
sides.

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Scenario with a Double-Winding Transformer

Figure 2-7 Conceptual diagram for the scenario with a double-winding

transformer

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Scenario with a Double-Split Transformer

Figure 2-8 Conceptual diagram for the scenario with a double-split transformer

2.3.3 PV+ESS Scenario

The PID module adopts the grid virtual midpoint injection (N/PE compensation)
mode to control the voltage between PV modules and the ground, preventing the
PID effect on PV modules. The PID module also injects voltage between the phase
wires and PE wire of the winding of the transformer station. The built-in voltage
and current detection circuit works with the detection algorithm to calculate the

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ground insulation resistance of the system. When an insulation fault occurs in the
system, the PID module detects that the calculated insulation resistance is lower
than the alarm or warning threshold, and reports an alarm to the SmartLogger.
After receiving the alarm from the PID module, the SmartLogger triggers
protection. The DC and AC sides of the Company's Smart String Energy Storage
System (ESS) are not isolated. Therefore, the PID module can detect the insulation
resistance on the AC and DC sides.

Double-Winding Transformer Scenario

Figure 2-9 Conceptual diagram for the scenario with a double-winding

transformer

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Double-Split Transformer Scenario

Figure 2-10 Conceptual diagram for the scenario with a double-split transformer

2.4 Networking Application

System Networking
Figure 2-11 shows the cable connections for the SACU in which the PID module is
used.
● If a double-winding transformer is used, select the SACU with one PID
module.
● If a double-split transformer is used, select the SACU with two PID modules.
NOTE

For details about the working principles of the SACU, see the SmartACU2000D Smart Array
Controller User Manual (With PID Modules).

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Figure 2-11 Cable connection diagram with a double-split transformer

NOTE

● Components in the dashed-line box are optional.

● In the transformer station, the knife fuse switch serves as the three-phase power switch.

System Requirements
● System isolation requirement: The PID module must be used in an isolated
system. The AC and DC sides of an inverter are not grounded. Therefore,
when the PID module is applied to a low-voltage power grid, an isolation
transformer must be used.
● Application scenario requirement: If a double-winding transformer is used,
select the SACU with one PID module. If a double-split transformer is used,
select the SACU with two PID modules.
● Array requirements: When the PID module is used in a PV array consisting of
SUN2000s (in the scenario with a double-winding transformer, the DC
capacity of the PV array is less than or equal to 10 MW; in the scenario with a
double-split transformer, the DC capacity of the PV array is less than or equal
to 16 MW), PV modules in the PV array must be of the same type.
● Functional earthing (FE) requirement: The FE cable of the PID module should
connect to the PE bar on the low-voltage side of the transformer station and
be grounded reliably.

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● AC power cable requirement 1:

The AC power cables refer to those from the inverter to the AC combiner box,
from the AC combiner box to the transformer station, from the transformer
station to the SACU, inside the AC combiner box, inside the transformer
station, and directly or indirectly from the transformer station to the busbar
on the low-voltage side of the transformer station.
– When the rated three-phase AC input voltage of the SACU is 800 V,
ensure that the rated operating voltage of the AC power cable to ground
is greater than or equal to 1000 V AC.
– When the rated three-phase AC input voltage of the SACU is 500 V,
ensure that the rated operating voltage of the AC power cable to ground
is greater than or equal to 600 V AC.
● AC power cable requirement 2: The AC power cable from the low-voltage side
of the transformer station to the SACU must be at least 3 m long. A four-core
outdoor armored cable with a cross-sectional area of 10 mm2 is
recommended.
● AC power cable connection requirement: The PID module must be used in a
three-phase, three-wire system, and cables must be connected in the phase
sequence of A, B, and C. If the neutral wire is connected, there is a risk of high
voltage. Therefore, the neutral wire must not connect to the inverter, AC
combiner box, or AC power distribution cabinet. If the low-voltage side of the
isolation transformer uses star connection, the neutral wire must not be
connected or grounded, and isolation protection measures should be taken.
● Requirements for the surge protective devices (SPDs) on the low-voltage side
of the AC combiner box and transformer station:
– When the rated three-phase AC input voltage of the SACU is 800 V, SPDs
are connected in 3+1 mode. All SPDs use varistors and no gas discharge
tube is allowed. The maximum continuous operating voltage (Uc) of each
SPD should be greater than or equal to 680 V AC.
– When the rated three-phase AC input voltage of the SACU is 500 V, SPDs
are connected in 3+1 mode. All SPDs use varistors and no gas discharge
tube is allowed. The maximum continuous operating voltage (Uc) of each
SPD should be greater than or equal to 385 V AC.
● Knife fuse switch requirements: In the scenario with a double-winding
transformer, one knife fuse switch should be reserved for the busbar on the
low-voltage side of the transformer station. In the scenario with a double-split
transformer, one knife fuse switch should be reserved for each low-voltage
winding main busbar on the low-voltage side of the transformer station. This
power branch connects to the SACU and injects voltage to it. This power
branch must directly connect to the busbar on the low-voltage side of the
transformer station, and must not connect to the isolation transformer
embedded in the transformer station.
● Power grid type requirement: The PID module can only be used in the IT
system.

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Figure 2-12 IT system

2.5 Label Description

Labels
Table 2-3 describes the labels on the PID module chassis and their meanings.

Table 2-3 Description of labels on the chassis

Label Name Meaning

High voltage High voltage exists after the

danger PID module is powered on.
Only qualified electrical
technicians are allowed to
operate the device.

Operation High voltage exists after the

warning PID module is powered on.
Therefore, the AC switch must
be turned off before you
operate the device.

Scald hazard The PID module surface is hot,

and you will be scalded if
touching the surface.

Anti-dropping When taking the PID module

out of the SACU, hold the
bottom of the PID module to
prevent it from falling off.

Installation or When installing or removing

removal cables for the PID modules,
reminder insert a 3x150 flat-head
screwdriver into the hole at a
tilt of 30–50° to facilitate
installation or removal.

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Label Name Meaning

Anti-disassembly Do not open the host panel of

the PID module.

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3 Electrical Connections

DANGER

Before installing cables, ensure that the upstream and downstream switches for
the PID module are turned off and the PID module is powered off.

WARNING

● Device damage caused by incorrect cable connections is not covered under

warranty.
● Only qualified electricians can perform operations about electrical connections.
● Before connecting cables to ports, leave enough slack to reduce the tension on
the cables and prevent poor cable connections.

NOTE

● The cable colors shown in cable connection schematic diagrams are for reference only.
Select cables according to local cable specifications.
● Open the maintenance compartment door of the PID module before connecting cables.

The PID module is preinstalled in the SACU. The PE cable, RS485 communications
cable, and three-phase AC power cable for the PID module are preinstalled.

Cable Connection Requirements

● Before connecting cables, clean the terminals. Do not touch the terminals
after they are cleaned.
● Cables should be arranged neatly and the cable insulation layer should be
intact.
● The cable connectors prepared onsite must be secure, reliable, neat, and
comply with relevant regulations.
● The power cables, PE cables, and signal cables must be securely and reliably
connected, complying with the cable connection specifications.

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● Electrical and extra low voltage (ELV) cables must be routed according to the
requirements and in compliance with the cable routing plan. Power cables
and signal cables should be bound separately.
● Both ends of cables should be bound with a label that is easy to understand
and faces outward.
● Cable ties should be neatly cut without sharp edges, evenly distributed, bound
to a proper strength, and fastened towards the same direction.
● The bundled cables should be close to each other, straight, and neat.
● The redundant cables should be coiled neatly for identification.
● Cables should not be overly bent to avoid damaging the cable cores.
● Cables should not be tied where they bend.

3.1 Preparing Tools

Before connecting cables, prepare required tools.

Category Tool

Flat-head Phillips insulated Multimeter (DC Marker

insulated torque torque voltage
screwdriver (M3) screwdriver measurement
(M4/M6) range ≥ 1100 V
Installation tools DC)

Cable tie Scissors Insulation

resistance tester
(output voltage >
1500 V)

Personal
protective
equipment (PPE)

Insulated gloves Safety goggles Dust mask Insulated shoes

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Category Tool

Safety helmet Reflective vest Protective gloves

3.2 (Optional) Connecting to an External IMD

Perform this step if the insulation monitor device (IMD) is deployed in the actual
network and needs to be used to detect the insulation resistance between the PID
module and the ground. Otherwise, skip this step.
The cable is delivered with the smart transformer station (STS). One end of the
cable has been connected to the IMD in the STS, and the other end is reserved for
connecting to the DO port on the PID module.

Context
The main function of the IMD is to monitor the ground insulation resistance of the
cables in the system. When the resistance is less than a certain value, an alarm is
generated and the corresponding protection actions are performed. When the IMD
function is enabled, the PID module calculates the ground impedance of the PV
system based on the built-in voltage and current detection circuit and detection
algorithm. When the ground impedance is less than the preset value, the PID
module generates an alarm and performs protection actions.

Procedure
Step 1 Remove the terminal block from the PID-DO port.

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Figure 3-1 Removing a terminal block

NOTE

You can use a flat-head insulated screwdriver to remove the terminal block.

Step 2 Connect one end of the cable to the terminal block and use a flat-head insulated
screwdriver to tighten the screw on the terminal.

Figure 3-2 Connecting cables

Step 3 Insert the terminal block into the PID-DO port.

----End

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4 System Operations

4.1 Checking Before Power-On

To ensure normal operation of the PID module, check the PID module before
powering it on.

Check the PID module before power-on by referring to Table 4-1.

Table 4-1 Checking before power-on

No. Check That

1 All onsite components are installed correctly and securely.

2 All switches are turned off.

3 All cables are connected correctly and securely.

4 All screws are tightened.

5 The maintenance compartment door is closed, and all used

connectors at the bottom of the chassis are applied with firestop
putty.

6 The installation space is proper, and the installation environment

is clean and tidy.

4.2 System Power-On

DANGER

Wear personal protective equipment and use dedicated insulated tools to avoid
electric shocks or short circuits.

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Prerequisites
● You have completed the power-on check.
● The SmartLogger has been powered on.

Procedure
Step 1 Turn on the three-phase power switch on the busbar on the low-voltage side of
the transformer station.

Step 2 Turn on the miniature circuit breaker in the transformer station.

Step 3 Turn on the PID module input switch in the SACU.

Step 4 Turn on the three-phase input switch in the SACU.

----End

4.3 System Commissioning

The PID module parameters can be set over the SmartLogger embedded WebUI,
SUN2000 app, or FusionSolar app.

4.3.1 Commissioning over the WebUI

Prerequisite
You have connected the SmartLogger to a PC.

NOTE

This section uses the WebUI for SmartLogger V300R023C00SPC150 as an example.

Procedure
Step 1 Log in to the SmartLogger WebUI.
NOTE

● For details about how to connect to the SmartLogger3000 over the WebUI, see the
SmartLogger3000 User Manual.
● Specify Language.
● Select User Name, enter Password, and click Log In.

If... Then...

On the login page, the ● Enter the initial password Changeme for the
User Name is admin by Password and click Log In.
default. ● Change the initial password as prompted and
then use the admin user name and new
password to log in again.

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If... Then...

On the login page, the Select installer for the User Name, set the login
User Name is empty by password as prompted, and click Log In.
default.

Step 2 Choose Maintenance > Device Mgmt. > Connect Device to set access
parameters.
● Method 1: Click Auto. Search to connect to the PID module.
● Method 2: Click Add Devices, set access parameters, and click Add Devices.

Figure 4-1 Adding a device

Paramet Description Remarks

er

Device Set this parameter to PID. -

type

Port If the PID module uses RS485 -

number for communication, set this
parameter to the COM port
connected to the PID module.

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Paramet Description Remarks

er

Address Set this parameter to the ● The default baud rate of the
communications address of the PID module is 115200.
PID module. ● The baud rate of the PID
● If the PID module is used as module shall be the same as
a standalone component, that of the RS485 COM port on
the default communications the SmartLogger. If they are
address is 1. inconsistent, choose Settings >
● If the SACU is configured Comm. Param. > RS485 and
with one PID module, the change the baud rate of the
default communications COM port connected to the PID
address is 199. module.
● If the SACU is configured
with two PID modules, the
default communications
addresses are 199 and 200.

NOTE

● If no device is found, check whether the RS485 communications cable is securely

connected.
● You can change the RS485 address over the SmartLogger WebUI or FusionSolar app. For
details, see 7 Changing the RS485 Address.

Step 3 (Optional) Apply for and load the PID license. Perform this step if you need to use
the smart insulation monitoring function of the PID module. Otherwise, skip this
step.
NOTE

SmartPID2000 V100R001SPC113, SmartLogger V300R023C00SPC153, and later versions

support the smart insulation monitoring function of the PID module. You can check the
function in Monitoring > PID > About. If the PN is 02350XQD-001, the function is
supported. Otherwise, the function is not supported.
● Choose Maintenance > License Management > License application, select
the PID module for which a license is to be applied, click Export License
Appli File, and purchase a license from the engineers of the Company.

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Figure 4-2 Exporting a license application file

● Choose Maintenance > License Management > License loading, select the
PID device to which the license is to be loaded, click Upload License, select
the corresponding license, and upload it.

Figure 4-3 Uploading a license

● Choose Maintenance > License Management > License loading, select the
PID device to which the license is to be loaded, and click Load License.

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Figure 4-4 Loading a license

Step 4 Choose Monitoring > PID and set the parameters listed in the following table.
NOTE

If a double-split transformer is used and the inverters connecting to one PID module have
the same configurations as the inverters connecting to the other PID module, you are
advised to set the running parameters of both PID modules to the same.

Table 4-2 Setting PID running parameters

Category Parameter Description

Running Offset mode Specifies the offset mode of the PID module.
Param. ● Disabled: The PID module is not required.
● N/PE: The PID module is required to output voltage from
the grid.

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Category Parameter Description

PV module Specifies the compensation direction of the PID module.

compensation ● PV– po: The voltage between the PV– and the ground is
voltage direction increased to a value greater than 0 V through voltage
compensation.
Select PV– po for P-type PV modules or the N-type PV
modules that comprise the cells whose positive and
negative polarities are on different sides. For example, P-
type PV modules, HIT, CIS, thin-film PV modules, and
CdTe PV modules meet the requirement for PV– positive
offset.
● PV+ ne: The voltage between the PV+ and the ground is
decreased to lower than 0 V through voltage
compensation.
Select PV+ ne for the N-type PV modules that comprise
the cells whose positive and negative polarities are on
the same side.
NOTE
When designing a PV plant, the design institute and user should
confirm with the PV module vendor about the direction of
voltage compensation for the anti-PID effect of PV modules.

Working mode Specifies the working mode of the PID module.

● Automatic: In normal mode, the PID module operates
automatically after the PID module, inverter, and
SmartLogger communicate with each other properly.
● Manual: In commissioning mode, no inverter needs to be
connected. The PID module can run independently and is
used for commissioning only.
NOTE
● Compensation offset voltage can be displayed and set only
when Working mode is set to Automatic.
● Output voltage (manual) can be displayed and set only when
Working mode is set to Manual.
● Before the first power-on, to check whether the PID module
functions properly, it is recommended that Working mode be
set to Manual. If the PID module functions properly, set
Working mode to Automatic.

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Category Parameter Description

Compensation Specifies the PV-ground compensation offset voltage after

offset voltage the PID module works stably in automatic mode. The
absolute value ranges from 0 V to 500 V, and the default
value is 50 V.
● If PV module compensation voltage direction is set to
PV– po, this parameter indicates the positive voltage
between the PV– and the ground. The compensation
range is 0 V to +500 V.
● If PV module compensation voltage direction is set to PV
+ ne, this parameter indicates the negative voltage
between the PV+ and the ground. The compensation
range is –500 V to 0 V.
● If the Compensation offset voltage is set to 500 V, the
PID module provides the maximum output to enhance
the voltage compensation effect. The output voltage
amplitude of the PID module is automatically capped to
ensure the safety of a PV plant. The output voltage
amplitude is also related to the maximum system DC-to-
ground withstand voltage and maximum output voltage.
● After this parameter is set, wait until the PID module
runs properly and use a multimeter to measure the
voltage between the PV input terminal of the inverter
and the ground. (PV– po: the voltage between the PV–
and the ground is greater than or equal to 0 V; PV+ ne:
the voltage between the PV+ and the ground is less than
or equal to 0 V.)

Output voltage Specifies the step-up voltage when the working mode is
(manual) manual. The value of this parameter ranges from 0 V to 800
V.
It is recommended that the commissioning output voltage
for a 1000 V/1100 V inverter be set to a value ranging from
50 V to 400 V, and that the commissioning output voltage
for the 1500 V inverter be set to a value ranging from 50 V
to 600 V.
NOTE
After this parameter is set and the output from the PID module
becomes stable, use a multimeter that is set to the DC position to
measure the three-phase (A, B, and C) voltages of the power grid to
the ground, and check whether the voltages are the same as the
configured values.

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Category Parameter Description

Maximum output The value of this parameter ranges from 0 V to 800 V. The
voltage default value is 500 V. For a 1500 V inverter, the
recommended value is 800 V.
● For a 1000 V/1100 V inverter, the value ranges from 0 V
to 550 V. The parameter value indicates the maximum
DC step-up voltage between PV and the ground.
● For a 1500 V inverter, the value ranges from 0 V to 800 V.
The parameter value indicates the maximum DC step-up
voltage between PV and the ground.
NOTE
Maximum output voltage can be displayed and set based on
the actual networking if there is no battery in the network.

Maximum system Specifies the voltages between the PV side and the ground
DC-to-ground and between the AC side and the ground in automatic
withstand voltage mode. The value of this parameter ranges from 500 V to
1500 V.
Specifies the lower threshold of the maximum voltage range
between the inverter DC side (including the inverter, PV
module, cable, SPD, and switch) and the ground.
The default value is 1000 V. For a 1500 V inverter, the
recommended value is 1500 V.
NOTE
Maximum system DC-to-ground withstand voltage can be
displayed and set based on the actual networking if there is no
battery in the network.

IMD access Specifies whether the PID module and insulation monitor
device (IMD) can operate in cycle mode. Only the IMDs of
mainstream suppliers such as DOLD and BENDER are
supported, and the IMDs must have enabled dry contacts.
● Select Enable if you allow the PID module and IMD to
operate in cycle mode.
● Select Disable if you forbid the access of IMDs.
NOTE
● This parameter can be displayed and set only when Smart
insulation monitoring is set to Disable.
● Periodic PID runtime and Periodic IMD runtime can be
displayed and set only when IMD access is set to Enable.

Periodic PID Specifies the running duration of the PID module when the
runtime PID module and IMD operate in cycle mode. The value of
this parameter ranges from 60 min to 480 min. The IMD is
shut down when the PID module is running.

Periodic IMD Specifies the running duration of the IMD when the PID
runtime module and IMD operate in cycle mode. The value of this
parameter ranges from 15 min to 480 min. The PID module
is standby when the IMD is running.

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Category Parameter Description

Smart insulation If no IMD is configured in the actual networking, you are

monitoring[1] advised to purchase and load the PID license. After the
license is successfully loaded, set Smart insulation
monitoring to Enable to enable the PID-to-ground
insulation resistance monitoring function. If you do not need
this function, set this parameter to Disable.
NOTE
● IMD access is shielded only when this parameter is set to
Enable.
● System-to-ground insulation resistance is displayed only when
this parameter is set to Enable.
● System-to-ground resistance alarm threshold, System-to-
ground resistance warning threshold, System-to-ground
impedance detection time, Trigger ACB tripping upon IMD
alarm, and Corresponding transformer winding can be
displayed and set only when Smart insulation monitoring is set
to Enable.
● In the PV-only scenario, if Smart insulation monitoring is set to
Enable:
1. Choose Monitoring > Inverter > Running Param. > Feature
Parameters and check whether PID protection at night is
set to Enable. If it is set to Disable, manually set it to
Enable.
2. Choose Monitoring > Inverter > Running Param. > Feature
Parameters and check whether the setting of PID
compensation direction is consistent with that of PV
module compensation voltage direction in Monitoring >
PID > Running Param.. If the settings are inconsistent,
change the setting of PID compensation direction.

System-to-ground Specifies the alarm threshold for the system-to-ground

resistance alarm resistance of the PID module. When the resistance is less
threshold[1] than this threshold, the PID module will generate an alarm.
The recommended value ranges from 5.0 kΩ to 50.0 kΩ.
The default value is 8.0 kΩ.
System-to-ground resistance alarm threshold < System-to-
ground resistance warning threshold.

System-to-ground Specifies the warning threshold for the system-to-ground

resistance warning resistance of the PID module. When the resistance is less
threshold[1] than this threshold, the PID module will generate a warning.
The recommended value ranges from 5.0 kΩ to 50.0 kΩ.
The default value is 10.0 kΩ.
System-to-ground resistance alarm threshold < System-to-
ground resistance warning threshold.

System-to-ground Specifies the system-to-ground impedance detection time.

impedance When the impedance is lower than the detection point for a
detection time[1] period longer than the detection time, an alarm or warning
is generated. The recommended value ranges from 50s to
1800s. The default value is 100s.

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Category Parameter Description

Trigger ACB Specifies whether to trigger ACB tripping for the

tripping upon IMD transformer station when a system-to-ground resistance
alarm[1] alarm is generated. Set this parameter to Disable or Enable
based on the actual application scenario. If this parameter is
set to Enable, the entire system shuts down when a system-
to-ground resistance alarm is generated.

Corresponding Configure the winding number of the transformer station

transformer corresponding to the current PID module. Select Low-
winding[1] voltage cabinet A or Low-voltage cabinet B based on the
actual application scenario.

Running System-to-ground When the system-to-ground insulation resistance is lower

Info. insulation than the system-to-ground resistance alarm threshold and
resistance[2] warning threshold, the system generates an alarm.

Note [1]: This parameter can be displayed and set in SmartPID2000 V100R001SPC112,
SmartLogger V300R023C00SPC153, and later versions.
Note [2]: This parameter can be displayed in SmartPID2000 V100R001SPC112, SmartLogger
V300R023C00SPC153, and later versions.

----End

4.3.2 Commissioning over the App

Context
● If the SUN2000s are connected to the FusionSolar Smart PV Management
System (SmartPVMS), the FusionSolar app is recommended. If the SUN2000s
are connected to other management systems, the SUN2000 app is
recommended.
● The SUN2000 app and FusionSolar app are mobile phone applications that
can communicate with the SmartLogger over WLAN and Bluetooth. They are
convenient local maintenance platforms that can be used to query alarms,
configure parameters, and perform routine maintenance.

Prerequisite
The app has connected to the SmartLogger over Bluetooth or WLAN.

NOTE

● For details about how to connect the app to the SmartLogger over Bluetooth or WLAN,
see the app user manual.
● This section uses the SUN2000 app 6.24.00.001 and SmartLogger V300R023C00SPC150
as examples.
● If you need to set smart insulation monitoring parameters for the PID module on the
app, ensure that the PID module license has been successfully loaded on the WebUI.

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Procedure
Step 1 On the app login screen, select Advanced User, enter the password, and tap Log
In to access the SmartLogger screen.

Figure 4-5 SmartLogger screen

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NOTE

● The initial password for the app to connect to the SmartLogger as a Common User,
Advanced User, or Special User is 00000a. Use the initial password for the first login
and change it immediately after login. To ensure account security, protect the password
by changing it periodically, and keep it secure. Your password might be stolen or cracked
if it is left unchanged for extended periods. If a password is lost, devices cannot be
accessed. In these cases, the Company shall not be liable for any loss caused to the
plant.
● If you log in to the app after the SmartLogger connects to the app for the first time or
the SmartLogger factory defaults are restored, the quick settings screen will be
displayed. You can set basic parameters for the SmartLogger on the quick settings
screen. After the setting is complete, you can choose More > Settings to modify the
parameters.
● If you do not set basic parameters for the SmartLogger on the quick settings screen, the
screen is still displayed when you log in to the app next time.

Step 2 Set access parameters. On the SmartLogger screen, choose Maintenance > Device
magt, and tap in the upper right corner of the Device magt screen.
● Method 1: Select Auto Device Search to connect to the PID module.
● Method 2: Select Add Devices, set access parameters, and tap OK.

Figure 4-6 Adding a device

Step 3 Set PID module running parameters. On the SmartLogger screen, choose Device
monitoring > PID > Settings. For details about the running parameters, see the
Table 4-2.

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NOTE

Parameters such as Smart insulation monitoring can be displayed and set only in
SmartPID2000 V100R001SPC112, SUN2000 app 6.24.00.001, SmartLogger
V300R023C00SPC153, and later versions.

----End

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User Manual 5 Device Maintenance

5 Device Maintenance

5.1 Alarm Reference

5.1.1 1900 PV1 Reverse

Alarm Attribute
Alarm ID Alarm Name Severity

1900 PV1 reverse Major

Possible Cause
Cause ID Possible Cause

1 PV1 is reversely connected.

Suggestions
1. Check whether PV1+ and PV1– are reversely connected for the PID module. If
yes, reconnect the cables securely.
2. If the alarm is generated frequently, contact Huawei technical support.

5.1.2 1903 Module Overtemp.

Alarm Attribute
Alarm ID Alarm Name Severity

1903 Module Overtemp. Major

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Possible Cause
Cause ID Possible Cause

1 The PID module experiences

overtemperature.

Suggestions
1. Check whether the PID module installation environment and heat dissipation
meet requirements. If no, relocate the PID module.
2. If the alarm is generated frequently, contact Huawei technical support.

5.1.3 1914 Output Overcurrent

Alarm Attribute
Alarm ID Alarm Name Severity

1914 Output Overcurrent Major

Possible Cause
Cause ID Possible Cause

1 The load current exceeds the alarm

threshold.

Suggestions
1. Check whether the DC and AC sides are short-circuited to the ground. If yes,
rectify the short circuit fault.
2. If the alarm is generated frequently, contact Huawei technical support.

5.1.4 1917 Grid Volt. Imbalance

Alarm Attribute
Alarm ID Alarm Name Severity

1917 Grid Volt. Imbalance Major

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Possible Cause
Cause ID Possible Cause

1 The three phases of the power grid

differ greatly in voltage.

Suggestions
1. Check whether the power grid is abnormal. If yes, rectify the fault.
2. If the alarm is generated frequently, contact Huawei technical support.

5.1.5 1918 Grid Overvoltage

Alarm Attribute
Alarm ID Alarm Name Severity

1918 Grid Overvoltage Major

Possible Cause
Cause ID Possible Cause

1 The power grid line voltage exceeds

the upper threshold.

Suggestions
1. Check whether the power grid is abnormal. If yes, rectify the fault.
2. If the alarm is generated frequently, contact Huawei technical support.

5.1.6 1919 Grid Undervoltage

Alarm Attribute
Alarm ID Alarm Name Severity

1919 Grid Undervoltage Major

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Possible Cause
Cause ID Possible Cause

1 The power grid line voltage is lower

than the lower threshold.

Suggestions
1. Check whether the power grid is abnormal. If yes, rectify the fault.
2. If the alarm is generated frequently, contact Huawei technical support.

5.1.7 1920 Incorrect PV Mode

Alarm Attribute
Alarm ID Alarm Name Severity

1920 Incorrect PV Mode Major

Possible Cause
Cause ID Possible Cause

1 In commissioning or normal mode,

settings of running parameters do not
match the actual situation.

Suggestions
1. Check whether the PID module works in normal mode. If no, log in to the
WebUI or LCD of the SmartLogger and set Operation mode for the PID
module to Normal.
2. For detailed operations, see "System Commissioning" in the user manual.

5.1.8 1921 Incorrect Wiring

Alarm Attribute
Alarm ID Alarm Name Severity

1921 Incorrect Wiring Major

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Possible Cause
Cause ID Possible Cause

1 1. The output cable is not connected

or is in poor contact.
2. The ground cable is not connected
or is in poor contact.

Suggestions
1. Check the input and output power cables and PE cable for the PID module. If
any cable is not properly connected, reconnect the cable securely.
2. If the alarm is generated frequently, contact Huawei technical support.

5.1.9 1924 Grid Loss

Alarm Attribute
Alarm ID Alarm Name Severity

1924 Grid Loss Major

Possible Cause
Cause ID Possible Cause

1 The power grid is disconnected.

Suggestions
1. Check whether the power grid is abnormal. If yes, rectify the fault.
2. If the alarm is generated frequently, contact Huawei technical support.

5.1.10 1925 Grid Overfrequency

Alarm Attribute
Alarm ID Alarm Name Severity

1925 Grid Overfrequency Major

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Possible Cause
Cause ID Possible Cause

1 The power grid frequency exceeds the

upper threshold of the PID module
operating frequency.

Suggestions
1. Check whether the power grid is abnormal. If yes, rectify the fault.
2. If the alarm is generated frequently, contact Huawei technical support.

5.1.11 1926 Grid Underfrequency

Alarm Attribute
Alarm ID Alarm Name Severity

1926 Grid Underfrequency Major

Possible Cause
Cause ID Possible Cause

1 Power grid exception: The power grid

frequency is lower than the lower
threshold of the PID module operating
frequency.

Suggestions
1. Check whether the power grid is abnormal. If yes, rectify the fault.
2. If the alarm is generated frequently, contact Huawei technical support.

5.1.12 1927 Incorrect PV Type

Alarm Attribute
Alarm ID Alarm Name Severity

1927 Incorrect PV type Major

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User Manual 5 Device Maintenance

Possible Cause
Cause ID Possible Cause

1 The PV module type is incorrectly set.

Suggestions
1. Check the jumper terminals and whether the PV type parameter setting is
correct. If it is incorrect, correctly set the PV module type and restart the PID
module.
2. If the alarm is generated frequently, contact Huawei technical support.

5.1.13 1928 PID Inductor Fault

Alarm Attribute
Alarm ID Alarm Name Severity

1928 PID inductor fault Major

Possible Cause
Cause ID Possible Cause

1 1. The PID inductor cable is incorrectly

connected.
2. The PID inductor is faulty.

Suggestions
1. Check whether the cable is properly connected between the PID module and
the inductor. If no, reconnect the cable securely.
2. If the alarm is generated frequently, contact Huawei technical support.

5.1.14 1929 PV2 Reverse

Alarm Attribute
Alarm ID Alarm Name Severity

1929 PV2 Reverse Major

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Possible Cause
Cause ID Possible Cause

1 PV2 is reversely connected.

Suggestions
1. Check whether PV2+ and PV2– are reversely connected for the PID module. If
yes, reconnect the cables securely.
2. If the alarm is generated frequently, contact Huawei technical support.

5.1.15 1930 Device Fault

Alarm Attribute
Alarm ID Alarm Name Severity

1930 Device Fault Major

Possible Cause
Cause ID Possible Cause

1~9 The PID module is faulty.

Suggestions
Cause ID = 1–8
1. Restart the PID module.
2. If the alarm is generated frequently, contact Huawei technical support.
Cause ID = 9
1. Verify whether the PID module can be found on the SmartLogger. If not, start
device search on the SmartLogger.
2. Check whether the baud rate setting on the SmartLogger is the same as that
on the PID module. If not, set the baud rates to the same value.
3. Check whether the RS485 cable is properly connected. If not, reconnect the
cable securely.
4. If the alarm is generated frequently, contact Huawei technical support.

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5.1.16 1931 System-to-Ground Resistance Alarm

Alarm Attribute
Alarm ID Alarm Name Severity

1931 System-to-ground Major

resistance alarm

Possible Cause
Cause ID Possible Cause

1 1. The system-to-ground resistance

alarm threshold is too high.
2. The system-to-ground insulation
capability of the system has
decreased.

Suggestions
1. Check whether the "System-to-Ground Resistance Alarm Threshold" is set
properly.
2. Check whether the "Low Insulation Resistance" and "Abnormal Residual
Current" alarms are generated for the inverters or PCSs in the array.
3. Check whether the ACB in the STS has tripped. If yes, disable "Trigger ACB
tripping upon IMD alarm", and then turn on the ACB in the STS.
4. Disconnect the MCCBs on the AC side one by one. If the alarm is cleared,
locate the fault (devices that generate alarms in step 2 are more likely to be
faulty).
5. Check whether condensation, cable damage, or build-up of contaminating
particles exists on the surface of the busbar frame/insulator. If yes, cut off the
power and rectify the fault.
6. After the fault is rectified, restore the original setting of "Trigger ACB tripping
upon IMD alarm".
7. If the fault persists, contact the vendor or technical support.

5.1.17 1933 System-to-Ground Resistance Warning

Alarm Attribute
Alarm ID Alarm Name Severity

1933 System-to-ground Major

resistance warning

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Possible Cause
Cause ID Possible Cause

1 1. The system-to-ground resistance

warning threshold is too high.
2. The system-to-ground insulation
capability of the system has
decreased.

Suggestions
1. Check whether the "System-to-Ground Resistance Warning Threshold" is set
properly.
2. Check whether the "Low Insulation Resistance" and "Abnormal Residual
Current" alarms are generated for the inverters or PCSs in the array.
3. Disconnect the MCCBs on the AC side one by one. If the warning is cleared,
locate the fault (devices that generate alarms in step 2 are more likely to be
faulty).
4. Check whether condensation, cable damage, or build-up of contaminating
particles exists on the surface of the busbar frame/insulator. If yes, cut off the
power and rectify the fault.
5. If the fault persists, contact the vendor or technical support.

5.1.18 1934 License Expired

Alarm Attribute
Alarm ID Alarm Name Severity

1934 License Expired Warning

Possible Cause
Cause ID Possible Cause

1 1. The authorization license has

entered the grace period.
2. The authorization feature is about
to expire.

Suggestions
1. Apply for a new license.
2. Load the new license.

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User Manual 5 Device Maintenance

5.2 Troubleshooting

DANGER

If cable connections are involved during troubleshooting, open the maintenance

compartment and turn off the AC input switch for the PID module. Then wait for
at least one minute and perform operations on the PID module.

Table 5-1 lists the common faults and troubleshooting methods for the PID
module.

Table 5-1 Common faults and troubleshooting measures

No. Fault Possible Cause Suggestion

1 The PID 1. The three-phase 1. Check whether the three-

module input ports of the PID phase input ports of the PID
cannot be module for the power module for the power grid
powered grid are disconnected are disconnected from cables
on. from cables or or loosely connected to
loosely connected to cables. If yes, reconnect them
cables. securely.
2. The power grid is 2. Check whether power is
disconnected. available from the power
3. The PID module is grid.
faulty. 3. Contact the vendor or
Huawei technical support.

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No. Fault Possible Cause Suggestion

2 The 1. The RS485 port is not 1. Check that the RS485

SmartLog connected to the communications cables are
ger cannot SmartLogger, or the correctly connected. If cables
find the cable between the are loosely connected,
PID RS485 port and the disconnected, or reversely
module. SmartLogger is connected, reconnect the
loosely connected, cables securely.
disconnected, or 2. Check the RS485
reversely connected. communications parameter
2. The RS485 settings and ensure that the
communications baud rate is set correctly.
parameters are 3. Set the RS485 address of the
incorrectly set. PID module within the search
3. The RS485 address of address range set on the
the PID module is not SmartLogger.
within the address 4. The default address is 199 for
range for search on the PID01, and 200 for the
the SmartLogger. PID02. Check whether the
4. The RS485 address of COM port connected to the
the PID module is the PID module is also connected
same as the address to a device with the address
of another device of 199 or 200. If yes, reset the
connected to the RS485 address for the PID
SmartLogger. module or change the
5. The versions of the address of that device and
SmartLogger and the then connect the PID module.
PID module do not 5. If the software versions of the
match. PID module and the
SmartLogger do not match,
upgrade the software
versions until they match
each other.
● If the software version of
the PID module is
SmartPID2000
V100R001C00, the
matched SmartLogger
software versions are
SmartLogger
V200R001C30SPC103 and
later versions.
● In case of future version
updates, contact Huawei
technical support.

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No. Fault Possible Cause Suggestion

3 The PID 1. The cables between 1. Check that the cable between
module the PID module and the PID module and the
status is the SmartLogger are SmartLogger is properly
displayed loosely connected or connected and tightened.
as disconnected. 2. After checking that the PID
disconnect 2. The PID module is module is connected properly,
ed on the powered off. power on the PID module.
SmartLog
ger. 3. The baud rate or 3. Check whether the baud rate
RS485 address of the and RS485 address of the PID
PID module is module are set correctly.
changed. 4. Check whether the PID
4. The PID module is module has been replaced. If
replaced. yes, search for the PID again
5. The PID module has or manually add the PID
been removed and module on the SmartLogger.
does not need to be 5. If the PID module has been
connected anymore. removed, choose
Maintenance > Device
Mgmt. > Connect Device
and remove it on the
SmartLogger.

4 On the The versions of the If the software versions of the

SmartLog SmartLogger and the PID module and the
ger PID module do not SmartLogger do not match,
WebUI, match. upgrade the software versions
NA is until they match each other.
displayed ● If the software version of the
on the PID module is SmartPID2000
Running V100R001C00, the matched
Param. SmartLogger software
page. versions are SmartLogger
V200R001C30SPC103 and
later versions.
● In case of future version
updates, contact Huawei
technical support.

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No. Fault Possible Cause Suggestion

5 If both the The PID module running Set the running parameter IMD
PID parameter is incorrectly access on the PID module to
module set. Enable.
and IMD
are
connected
in the PV
system,
the power
grid will
power off
after the
PID
module is
started.

5.3 Maintenance on the WebUI

Prerequisite
You have connected the SmartLogger to a PC.

5.3.1 Upgrade
Prerequisite
Obtain the PID upgrade package from your supplier or Huawei engineers.

Procedure
Step 1 Choose Maintenance > Software Upgrade to access the Software Upgrade
page.
Step 2 Select the PID module to be upgraded, upload the upgrade package, and click
Software Upgrade.
----End

5.3.2 Exporting Logs

Procedure
Step 1 Choose Maintenance > Device Log to access the Device Logs page.
Step 2 Select the PID module whose logs are to be exported and click Export Log.
Step 3 Observe the progress bar and wait until the log export is complete.
Step 4 For versions earlier than SmartLogger V300R023C10SPC200, when the export is
successful, click Log archiving to save the logs. For SmartLogger

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V300R023C10SPC200 or later, when the export is successful, the file is

automatically saved in the default download directory of the browser.

----End

5.4 Replacing the PID Module

Prerequisites
● The PID module does not work.
● A spare PID module of the same model is available and functional.
NOTE

This section uses the SACU with two PID modules as an example. The two PID modules are
replaced in the same way.

Procedure
Step 1 (Optional) Revoke the PID license. Choose Maintenance > License Management
> License revocation, select the faulty PID module, and choose Revoke License. If
a license has been applied and loaded for the faulty PID module, perform this
step. Otherwise, skip this step.
Step 2 Open the PID module cabinet door of the SACU and adjust the support bar.

Figure 5-1 Adjusting a support bar

Step 3 Open the maintenance compartment door of the PID module, and remove the
cover from the connection box.

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User Manual 5 Device Maintenance

Figure 5-2 Removing the cover from a connection box

Step 4 Disconnect cables from the faulty PID module, and label the cables.

Step 5 Remove the cable routing pipe connector from the faulty PID module.

Step 6 Remove the faulty PID module.

Figure 5-3 Removing a faulty PID module

Step 7 Install a new PID module.

Step 8 Open the maintenance compartment door of the PID module, and remove the
cover from the connection box.

Step 9 Connect the removed cables to the new PID module based on the cable labels.

Step 10 Secure the cable routing pipe connector to the PID module.

Step 11 Reinstall the connection box cover and close the maintenance compartment door
of the PID module.

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Figure 5-4 Tightening the screws on the maintenance compartment door

CAUTION

Tighten the screws on the maintenance compartment door to prevent the

components in the cabinet from being corroded in a salt air environment.

Step 12 Retract the support bar and close the PID module cabinet door.

----End

Follow-up Procedure
1. To delete the faulty PID module from the SmartLogger, use either of the
following methods:
– Log in to the WebUI, choose Maintenance > Device Mgmt. > Connect
Device, and delete the faulty PID module.
– Log in to the app to connect to the SmartLogger, choose More > Device
Mgmt, hold down the PID module name, and select it to delete the
faulty PID module.
2. Reset the PID module parameters by referring to 4.3 System Commissioning.

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User Manual 6 Technical Specifications

6 Technical Specifications

Table 6-1 System specifications

Item Specifications

Dimensions (W x H x D) 480 mm x 302 mm x 105.5 mm

Net weight 9 kg

Operating temperature –40°C to +60°C

Relative humidity 0% to 100%

Altitude[1] 0–4000 m or 0–5000 m

Storage temperature –40°C to +70°C

Storage humidity 5% to 95%

IP Rating IP65/Type 4X

Note [1]: The PID modules applicable to different altitudes can be distinguished
by their nameplates. The nameplate of a PID module applicable to 0–5000 m
has an NP ID QR code.

Table 6-2 Electrical specifications

Item Specifications

1000 V/1100 V Inverter 1500 V Inverter

Input Rated three- 380 V AC/400 V AC/420 600 V AC/800 V AC

phase line V AC/440 V AC/480 V
voltage AC/500 V AC

Maximum 1 A AC
input current

Rated 50 Hz/60 Hz
frequency

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Item Specifications

1000 V/1100 V Inverter 1500 V Inverter

Output Maximum 275 W 400 W

output power

Output 50–550 V DC 50–800 V DC

voltage
range

Maximum 0.5 A DC
output
current

Communications mode RS485/USB

Display LED indicator; Bluetooth module + app; USB data

cable + app

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User Manual 7 Changing the RS485 Address

7 Changing the RS485 Address

If the RS485 address of the PID module conflicts with that of another device, you
can change the RS485 address over the SmartLogger embedded WebUI or
FusionSolar app.

7.1 Changing the RS485 Address over the WebUI

Context
This section uses the WebUI for SmartLogger V200R002C20SPC119 as an example.

Procedure
Step 1 Log in to the SmartLogger WebUI.
NOTE

● For details about how to connect to the SmartLogger3000 over the WebUI, see the
SmartLogger3000 User Manual.
● Specify Language.
● Select User Name, enter Password, and click Log In.

If... Then...

On the login page, the ● Enter the initial password Changeme for the
User Name is admin by Password and click Log In.
default. ● Change the initial password as prompted and
then use the admin user name and new
password to log in again.

On the login page, the Select installer for the User Name, set the login
User Name is empty by password as prompted, and click Log In.
default.

Step 2 Change the RS485 address of the PID module.

The following two methods can be used to change the RS485 address over the
SmartLogger WebUI:

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● Method 1
a. On the Maintenance tab page, choose Device Mgmt. > Connect Device.
Then, click Auto Assign Address in the lower part of the Connect Device
page, as shown in Figure 7-1.

Figure 7-1 Auto address assignment

NOTE

Set Start address to a value in the range of 1–247 based on actual requirements.
b. Click Auto Assign Address. In the displayed dialog box, click Yes, as
shown in Figure 7-2 and Figure 7-3.

Figure 7-2 Address allocation

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Figure 7-3 Address adjustment

c. In the Address Adjustment dialog box, change the device address based
on the serial number of the PID module, and then click Address
Adjustment, as shown in Figure 7-4.

Figure 7-4 Changing the address

d. Click Yes. The system automatically searches for devices again, as shown
in Figure 7-5.

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User Manual 7 Changing the RS485 Address

Figure 7-5 Searching for the device again

e. After the search is complete, click Close.

● Method 2
a. On the Maintenance tab page, choose Device Mgmt. > Device List. On
the Device List page, change the PID module address in the Comm
Address column, as shown in Figure 7-6.

Figure 7-6 Device list

b. In the lower left corner of the Device List page, click Modify Device Info.
c. On the Maintenance tab page, choose Device Mgmt. > Connect Device.
Then, click Auto. Search in the lower part of the Connect Device page
and check whether the RS485 address of the PID module has been
changed.

----End

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User Manual 7 Changing the RS485 Address

7.2 Changing the RS485 Address over the App

Prerequisite
The app has connected to the SmartLogger over Bluetooth or WLAN.

NOTE

● For details about how to connect the app to the SmartLogger over Bluetooth or WLAN,
see the app user manual.
● This section uses the SUN2000 app 6.24.00.001 and SmartLogger V300R023C00SPC153
as examples.

Procedure
Step 1 On the app login screen, select Advanced User, enter the password, and tap Log
In to access the SmartLogger screen.
Step 2 Choose Maintenance > Device magt to access the Device magt screen.

Step 3 Tap in the upper right corner of the device management screen and choose
Auto Assign Address.

----End

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User Manual 8 Acronyms and Abbreviations

8 Acronyms and Abbreviations

DO digital output

FE functional earthing

IMD insulation monitor device

PE protective earthing

PID potential induced

degradation

PV photovoltaic

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