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Week 1 - Excercise

task of nvvp

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15 views3 pages

Week 1 - Excercise

task of nvvp

Uploaded by

hanin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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EXERCISES

CHAPTER ONE- COMPREHENSIVE LOOK AT OFFICE


WORK AND OFFICE SKILLS
PART 1: Which section (A, B, C, or D) does each statement (1~7) refer to?
1. In order to complete a task well, it may not be necessary to deal with every detail.
2. If you have too much to do, you may need to turn down work in the future.
3. Any planning activities need to take place on a regular basis.
4. You should avoid giving additional time to a particular task.
5. It is possible that some routine tasks do not need to be carried out.
6. If you are overloaded with work, it is important to identify the cause.
7. People at all levels perform time wasting activities.

READING:
SUCCESSFULL TIME MANAGEMENT
A. The secret of avoiding work pressure is thinking ahead. Every day you need to review
your progress towards objectives and decide how you can best use the time available to
make further progress. You may find this is best done at the start of your working day but
some people prefer to have a planning session just before they finish. Whichever you
select- and you may need to experiment to find what suits you best - find some way of
fitting the activity in to your schedule. Never say, “I do not have time to plan today”
B. Manager at all levels occasionally find they have taken on more than they can cope
with. This is not a crime but you must examine the reasons for such a situation and then
plan a course of action. Until the problem is resolved, most of your time and energy will
go in to worrying about the situation and you will feel unmotivated. Think too about how
to prevent it happening again. This may require you to be firm and avoid agreeing to
more than is realistic.
C. If a review of your working practices shows that you are too much of a perfectionist,
do something about this. Modern definitions of quality refer to “fitness for purpose”. if
you bear this in mind, you may find it is easier to persuade yourself to settle for an
acceptable level of quality rather than perfection. When thinking about objectives and
planning how to achieve them, consider how thoroughly you need to do something in
order to meet your requirement. Unless you have spare time, do not spend extra hours on
an activity in an effort to cover absolutely everything.
D. If your review of a period of time shows that you are spending time on things that are
not really necessary or important, then think hard about whether you can afford this time.
Many people file unnecessary papers and attend endless unproductive meeting. Even top
manager can be guilty of misdirecting their efforts by supervising subordinates too
closely or failing to delegate. If you question the necessity of certain work, you may find
it is easier to avoid these misdirected efforts and this will better inform your planning in
the future.

Answer:
A- 3
B- 2,6
C- 1,4
D- 5,7

PART 2: Which event (A, B, C, or D) does each statement ( 1~7) refer to?
1. There is no charge for this event.
2. You will have to share a room if you attend this event.
3. This events will be useful if you have a number of people working under you.
4. If you want to learn how to get on in your career, go to this event.
5. If your job involves documents in foreign languages, this event will interest you.
6. This event is of particular interest to people who work in financial institutions.
7. This is the course for you if you want to learn about organizing events.

READING:
TRAINING EVENTS
A. Personal assistant: this event is of particular interest to senior secretarial staffs
working in specialist areas, including banking, accountancy, investment, stocks and
share. Seminar topics include technical report writing, machine translation and interpreter
skills. There will be workshops in specific computer- related areas, including graphics
packages, and the use of spreadsheet and databases. Please note that the fee covers all
seminars, one workshop and all course materials.
B. Business communications: if you are ambitious, this course is for you. It is designed
for PAs and private secretaries who want to improve their presentation skills, to gain
added confidence through assertiveness training and to learn about the latest development
in office technology. The course also includes a session on further opportunities for
personal training. Conference fee includes accommodation in twin bedded room, all
meals and transfer to and from the conference center.
C. Senior secretaries: this event offers an opportunity for Executive secretaries to keep
abreast of development in their field, to gain an insight in to the changes influencing their
roles, and above all to demonstrate the ways of developing their career. The keys to be
covered include: dealing with change, managing staff, setting up in-house training
programs and personal career planning. The cost of the two-day conference includes all
course notes, refreshments and lunch.
D. Executive secretaries: this event provides an opportunity to borax your business
contact and to gain practical advice from experts in such areas as choosing the best office
products, staying abreast of developments in business technology, and planning
successful conferences, trade fair and exhibition. Experts will also be on hand to advice
on effective purchasing practices, and ways in which to increase the efficiency of your
business. Admission is free but you are advised to book as places are limited.

Answer:
A- 5,6
B- 2,4
C- 3
D- 1,7

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