MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION

GURUKUL EDUCATION SOCIETY’S

INSTITUTE OF ENGINEERRING AND TECHNOLOGY, NANDGAON

MICRO PROJECT
Academic year: 2024-25

TITLE OF PROJECT

“COMMUNICATION MANAGEMENT ”

Subject:- Management(MGT)
Subject Code: 22509
Course and Code: CO-6I
Subject Teacher: Prof. R.P.FANSE
 MAHARASHTRA STATEBOARD OF TECHNICAL
EDUCATION

Certificate

This is to certify that Sanika Dilip Kalwar,Tejas Somnath Danekar,Tanishka

Nandu Shelke,Diksha Sahebrao Gandhakshe Roll No.14,15,16,33 of 6th
Semester of Diploma in Computer Engineering Project satisfactorily in
Subject–MGT(22509) for the academic year 2024-25 as prescribed in
the curriculum.

Place: Nandgaon Enrollment No. 2216070033

2216070034
2216070035
2216070057
535197
Date: / /2025 Exam. Seat No
535198
535199
535215

Subject Teacher Head of the Department Principal

 Group Details

Roll Seat No
Sr.No Name of group members Enrollment No
No

1 Sanika Dilip Kalwar 14 2216070033 535197

2 Tejas Somnath Danekar 15 2216070034 535198

3 Tanishka Nandu Shelke 16 2216070035 535199

4 Diksha Sahebrao Gandhakshe 31 2216070057 535215

 Acknowledgement

With deep sense of gratitude we would like to thanks all the people who have lit our path
with their guidance. We are very grateful to these intellectuals who did their best to help
during our project work. It is our proud privilege to express deep sense of gratitude to
Prof. V. S. Zarkhande Principal of Gurukul Polytechnic, Nandgaon, Nashik for his
comments and kind permission to complete this Micro Project. We remain indebted to
Prof. S. R. Jain, HOD of Computer Engineering Department for her suggestion and
valuable guidance. The special gratitude goes to our internal guide Prof.R.P.Fanse
Subject teacher (MGT), for their expensive, excellent and precious guidance for
completion of work.

Name of Students:

1) Sanika Dilip Kalwar

2) Tejas Somnath Danekar
3) Tanishka Nandu Shelke
4) Diksha Sahebrao Gandhakshe
 INDEX

SR.NO. CONTENT PAGE NO.

1 Abstract

2 Introduction

3
Main content

8 Conclusion

9 Referances

10 Weekly Progress Report

 ABSTRACT

Effective communication is essential for the successful execution of any project, as it ensures that all
stakeholders are aligned and informed throughout the project lifecycle. This project focuses on the development
and implementation of a comprehensive communication management plan, which outlines the strategies and
processes for managing project communications, ensuring timely, accurate, and efficient information exchange.
The project explores key areas such as stakeholder analysis, communication channels, tools for collaboration,
reporting structures, and methods for managing communication risks. The aim is to establish a robust
framework that will facilitate clear communication between the project team, stakeholders, and other parties
involved, thereby contributing to the overall success of the project. Through the use of industry best practices,
the project will also examine potential challenges in communication management and propose solutions to
overcome them. Ultimately, the goal is to enhance the ability of project teams to manage communication
effectively, fostering a more collaborative and productive environment

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 INTRODUCTION

Communication is one of the fundamental elements for the success of any project, as it directly
influences how information flows among project stakeholders, team members, and decision-
makers. In today’s complex and fast-paced project environments, effective communication
management is crucial in ensuring that a project’s objectives are met on time, within budget, and
according to scope. Project communication management involves the planning, execution, and
monitoring of communication activities to ensure that all relevant information is delivered to the
right people at the right time.Communication is one of the fundamental elements for the success
of any project, as it directly influences how information flows among project stakeholders, team
members, and decision-makers. In today’s complex and fast-paced project environments,
effective communication management is crucial in ensuring that a project’s objectives are met on
time, within budget, and according to scope. Project communication management involves the
planning, execution, and monitoring of communication activities to ensure that all relevant
information is delivered to the right people at the right time.

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 MAIN CONTENT

It seems like you're asking about what a Communication Management project should contain. A
Communication Management plan or project typically involves organizing and handling communication
throughout the course of a project, ensuring that all stakeholders are informed and engaged.

Here are the main components that a Communication Management project typically includes:

1. Communication Objective

Purpose: Define the purpose of the communication plan and how it supports the overall project

.Scope: Clarify the scope of communication—what is shared, who is the audience, and the required.

2. Stakeholder Analysis:

Identify Stakeholders: List all stakeholders, such as project team members, clients, sponsors, and any
other relevant parties.

Information Needs: Determine the specific information each stakeholder needs and the preferred
communication method.

3. Communication Channels:

Methods of Communication: Define which communication channels will be used, such as emails,
meetings, reports, or collaboration platforms (e.g., Slack, Teams).

Frequency: Determine how often communication will occur (daily, weekly, monthly, as needed).

Formats: Specify the format of communication (e.g., written, verbal, or visual) depending on the
audience.

 Management Plan Outline:

1. Introduction

Overview of the Communication Management Plan.

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 Purpose and objectives of communication management for the project

Key project stakeholders and their communication needs

2. Stakeholder Analysis

Identify all key stakeholders (project team, clients, vendors, etc.).

Define each stakeholder's information needs (frequency, format, type).

Analyze their level of influence and interest in the project.

3. Communication Goals and Objectives

Clear goals for communication (e.g., ensure transparency, keep stakeholders informed, etc.).

Define success criteria for communication (e.g., stakeholder satisfaction, understanding of updates, etc.).

4. Communication Requirements

What specific information needs to be communicated.

What methods and tools will be used to communicate.

Define frequency and timing of communications.

5. Communication Channels and Tools

List of tools and channels (e.g., emails, video calls, project management software, reports,
presentations).

Identify which tools will be used for what type of communication (e.g., project status updates via email,
urgent issues via instant messaging).

6. Communication Matrix

A table showing:

Stakeholder: Who needs the communication.

Information: What needs to be communicated.

Frequency: How often communication will occur.

Method: The communication method (email, meeting, report, etc.).

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 Responsibility: Who is responsible for the communication.

7. Roles and Responsibilities

Define who will handle specific types of communication.

Assign responsibilities for reporting, managing stakeholder expectations, and handling urgent messages.

Outline responsibilities for internal and external communications.

8. Managing Communication Flow

Establish how communication will flow (e.g., top-down, bottom-up, peer-to-peer).

Define how decisions or updates will be shared across levels.

9. Escalation Process

Outline the steps for escalating communication when there is a delay or issue.

Define who to contact and how to handle issues that require immediate attention.

10. Feedback and Adjustments

Establish a mechanism for receiving feedback on communication effectiveness.

Regular reviews to ensure the communication plan is working as expected and make adjustments as
Here are some key advantages of implementing robust communication management in a project.

11. Monitoring and Reporting

Define how communication performance will be measured.

Regular updates on communication effectiveness (e.g., surveys, feedback loops).

Identify how to adjust communication strategies if stakeholders are not satisfied.

 Communication Here’s a breakdown of whe Management typically covers:

1. Communication Plan:

Identifying the stakeholders and their communication needs.

Defining the methods and tools to be used for communication.

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 Establishing how often and in what format communication will occur.\\\

2. Information Distribution:

Ensuring information is shared according to the plan.

Making sure that all stakeholders are kept informed about project status, changes, and risks.

3. Performance Reporting:

Regularly updating stakeholders on the progress of the project.

Using reports and presentations to track the success of the communication efforts.

4. Manage Stakeholder Expectations:

Addressing concerns or questions from stakeholders.

Managing their expectations and ensuring they understand project goals and progress.

5. Communication Tools & Technology:

Utilizing tools like email, project management software (e.g., Trello, Asana), meetings, and instant
messaging to facilitate communication.

 advantages of communication management

· 1. Establishing Clear Goals and Expectations:

Open dialogue ensures that all team members and stakeholders understand the project's objectives, roles,
and responsibilities, aligning efforts towards common goals.

2. Fostering Team Collaboration

Regular communication promotes teamwork, allowing members to share ideas, address challenges, and
make collective decisions, leading to a more cohesive work environment.

3. Managing Stakeholder Relationships:

Consistent updates and transparent reporting keep stakeholders informed, building trust and ensuring
their expectations are met throughout the project.

4. Enhancing Decision-Making:

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 Timely and accurate information exchange enables informed decision-making, allowing the team to
adapt to changes and address issues promptly.

5. Identifying and Mitigating Risks

Open discussions about potential risks facilitate early identification and the development of mitigation
strategies, reducing the likelihood of project disruptions.

6. Resolving Conflicts Effective

Encouraging honest communication helps address conflicts constructively, maintaining a positive team
dynamic and focus on project objectives.

7. Boosting Team Morale and Motivation:

Recognizing achievements and providing feedback through clear communication makes team members
feel valued, enhancing motivation and productivity.

8. Facilitating Change Managements

Effective communication ensures that all team members understand and adapt to changes in project
scope direction, minimizing confusion and resistance.

9. Encouraging Creativity and Innovation

A culture of open communication allows team members to freely exchange ideas, leading to innovative
solutions and continuous improvement.

10. Ensuring Transparency and Accountability:

Clear communication of progress, challenges, and decisions fosters an environment of transparency,

where team members are accountable for their contributions.

 key features of a Communication Management

1. Stakeholder Analysis
Identified all internal and external stakeholders, analyzed their communication needs, and prioritized them
based on influence and interest.

2. Communication Plan Development

Created a detailed communication plan outlining what information needs to be shared, with whom, by whom,
when, and through what channel

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3. Defined Communication Channels
Selected and standardized appropriate communication channels (e.g., email, meetings, reports, instant
messaging, project dashboards) to ensure clarity and consistency.

4. Information Flow Structure

Established clear lines of communication within the project hierarchy to promote efficient upward, downward,
and lateral communication.

5. Communication Schedule
Implemented a timeline for regular updates, progress reports, and meetings to ensure stakeholders remained
informed and involved throughout the project lifecycle.

6. Feedback Mechanisms
Integrated systems for collecting feedback from stakeholders and team members to make communication two-
way and responsive.

7. Crisis Communication Plan

Included contingency strategies for managing communication during project crises or unexpected changes.

8. Communication Tools Integration

Leveraged tools such as Microsoft Teams, Slack, Trello, or email distribution lists to facilitate real-time
collaboration and record-keeping

9. Performance Metrics
Defined KPIs to measure communication effectiveness—e.g., meeting attendance, stakeholder satisfaction,
information clarity, and response times.

10. Continuous Improvement

Conducted periodic reviews of the communication strategy and made adjustments based on feedback and
project evolution.

 Benefits of a Communication Management Project

1. Improved Stakeholder Engagement

Ensures that stakeholders are informed, involved, and aligned with project goals, leading to higher satisfaction
and trust.

2. Enhanced Team Collaboration

Clear communication fosters better coordination among team members, reduces confusion, and promotes
teamwork.

3. Faster Decision-Making
Timely and accurate information flow supports quicker and more informed decision-making at all levels.

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4. Reduced Misunderstandings and Conflicts
Clearly defined communication channels and protocols minimize the risk of miscommunication, errors, and
disputes.

5. Increased Transparency and Accountability

Regular updates and clear reporting structures create a transparent environment where responsibilities and
progress are visible to all.

6. Efficient Resource Utilization

Effective communication reduces delays, duplication of efforts, and resource wastage, improving overall project
efficiency.

7. Better Risk Management

Timely communication of potential issues allows for early intervention and proactive risk mitigation.

8. Consistency in Messaging
A centralized communication plan ensures that all stakeholders receive consistent and accurate information
throughout the project lifecycle.

9. Improved Change Management

Helps communicate changes clearly and efficiently, reducing resistance and easing transitions within the
project.

10. Supports Project Success

Ultimately, strong communication management increases the likelihood of delivering the project on time,
within scope, and on budget.

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 CONCLUSION

Effective communication is the backbone of any successful project, and this Communication Management
Project has demonstrated how strategic planning, clear messaging, and the right tools can significantly enhance
team collaboration and stakeholder engagement. By identifying key stakeholders, defining communication
channels, and establishing feedback loops, the project ensured transparency, minimized misunderstandings, and
kept everyone aligned with project goals.Throughout the project, we witnessed improved responsiveness, better
decision-making, and stronger team cohesion as a direct result of the communication strategies implemented.
Moving forward, the frameworks and best practices outlined in this project can serve as a sustainable model for
future initiatives, ensuring that communication remains proactive, purposeful, and people-focused.Ultimately,
the project highlights that communication is not just a supporting function—it is a critical success factor that
drives performance and project outcomes.

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 REFERENCE

1. Management Book
2. www.chatgpt.openai.com
3. Subject Teacher

10
 WEEKLY PROGRESS REPORT

SR.NO. WEEK ACTIVITY PERFORMED DATE SIGN

Discussion and finalization of

1 1st topic

Preparationand submissionof
2 2nd
Abstract

Literature Review
3 3rd

Collection of Data
4 4th

Collection of Data
5 5th

Discussion and outline of Content

6 6th

Formulation of Content
7 7th

Compilationofreport and
8 8th presentation

9 9th Seminar

10 10th Final submission of Micro project

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