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NetworkGuide

The document serves as a network guide for users of the CLINCK Cyber Cafe Manager, detailing when it is needed and outlining potential network issues that may prevent client terminals from being recognized. It provides solutions for configuring networks, emphasizing the importance of a single IP range and connectivity between switches for both small and large networks. Additional resources and support options for iCafe Manager are also mentioned.

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Unique Computers
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15 views

NetworkGuide

The document serves as a network guide for users of the CLINCK Cyber Cafe Manager, detailing when it is needed and outlining potential network issues that may prevent client terminals from being recognized. It provides solutions for configuring networks, emphasizing the importance of a single IP range and connectivity between switches for both small and large networks. Additional resources and support options for iCafe Manager are also mentioned.

Uploaded by

Unique Computers
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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IDEACTS INNOVATIONS PRIVATE LIMITED

Network Guide
Contents

1. When do I need this document? ..................................................................................................................................... 3


2. What are the possible scenarios? ................................................................................................................................... 4
2.1. The reasons why this will not work: ....................................................................................................................... 4
3. What are the possible solutions?.................................................................................................................................... 5
3.1. Small network with one switch: .............................................................................................................................. 5
3.2. Large network with more than one switch: ............................................................................................................ 6
4. More Information ........................................................................................................................................................... 7
1. When do I need this document?

You have downloaded and installed the CLINCK Cyber Cafe Manager Server and Client. On the Home screen tab you do
not see all of your Client terminals or you see no terminals at all:

Screenshot 2.1-1 iCafe Manager without Terminals


2. What are the possible scenarios?

The above described problem can occur on a network setup similar to the one shown below:

Screenshot 2.1-1 Download iCafe Manager

In the above scenario, there are two ISPs on two different networks using a different IP range, with a common server.
Such a setup will not support CLINCK Cyber Cafe Manager.

2.1. The reasons why this will not work:

1) Two different networks.


2) Two different IP Range.
3) Two switches not connected to each other.
4) Two different ISP on different network.
3. What are the possible solutions?

For any Client – Server application to work we need to have a single network using a single IP Range.
Example: 192.168.1.1 - 192.168.1.254

To achieve this we need to configure the network such that:


1) All terminals are on same IP Range
2) All terminals are connected on a single switch
3) For a large network with multiple switches, all switches connected to each other

The diagrams shown below are the ideal scenarios where the CLINCK Cyber Cafe Manager will work.

3.1. Small network with one switch:

Screenshot 3.1-1 Small Network


3.2. Large network with more than one switch:

Screenshot 3.2-1 Large Network


4. More Information

You can get additional information on iCafe Manager on our website


www.icafeManager.com/support

FAQ
Frequently asked questions on Installation and Usage, designed to provide a better
understanding of iCafe Manager

Download Quick Start Guide


A quick guide to the terminology and features of iCafe manager. It has easy steps on how
to use iCafe Manager.

Download Manual
Complete Document from Installation to Backups. All features and process explained in
detail with appropriate screenshots and notes.

Knowledge Base
A collection of Knowledge Articles which provides solution to common issues faced in cafes.

Training Videos
Learn iCafe Manager with free training videos. Each video explains all the steps for each
feature available in the application.

Product Slide Show


Browse through the Screenshots and briefs of the features of iCafe Manager.

Useful Downloads
Easy to use Complete Cyber Cafe Management software
• .Net Framework
• Team Viewer

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