REPORT ON SMART QUEUE MANAGEMENT

Branch: Computer science and Engineering

Semester:4
Division: C
Team Members:
VIVEK PATEL-IU2341230250
MANAV VYAS-IU2341230266
YUG JHAVERI-IU2341230276
LAKSH JAYANI-IU2341230278

 Objective for Smart Queue Management System

 Enhance Customer Experience: Reduce wait times and provide real-

time queue updates.

 Efficient Resource Allocation: Optimize staff based on customer flow

and peak hours.

 Data-Driven Decision Making: Utilize analytics to understand customer

behaviour and improve service.

 Automated Queue Management: Implement an automated system for

effective queue handling.

 Integration with Existing Systems: Ensure compatibility with current

databases and management systems.

 User -Friendly Interface: Create an intuitive interface for customers and

staff.
 Scalability and Flexibility: Design for future growth and easy updates.

 Real-Time Reporting and Analytics: Analyse queue performance

metrics for informed adjustments.

 Queue Prioritization: Develop a system to prioritize customers based on

specific criteria.

 Design Overview for Smart Queue Management System

1. System Architecture:

 Client-Server Model:

 Client applications for customer interaction (mobile/web).

 Server for processing requests and managing data.

2. Database Design:

 Customer Table: Stores customer details.

  Product Table: Contains product information.

 Order Table: Records order details.

 Queue Management Table: Manages queue status and priorities.

3. User Interface (UI):

 Customer Interface: Displays queue status, allows joining the

queue, and viewing products.

 Staff Interface: Dashboard for monitoring queues and managing

customer flow.

4. Queue Management Logic:

 Queue Joining: Customers join via app/kiosk.

 Dynamic Updates: Real-time queue status updates.

5. Integration with Existing Systems:

 APIs: For communication with existing databases.

 Data Synchronization: Ensures real-time data consistency.

6. Analytics and Reporting:

 Performance Metrics: Track wait times and customer satisfaction.

 Reporting Tools: Generate performance reports for management.

7. Scalability and Flexibility:

 Modular Design: Easy to add features or modify existing ones.

 Load Balancing: Handles increased customer volume during peak

times.

8. Security Measures:
  Data Protection: Secure storage and transmission of data.

 Access Control: Role-based access for staff and management.

 Data Structure Used

 Queue:
 Implemented using LinkedList or Priority Queue to manage
customer queues.
 LinkedList: Used for maintaining the order of customers in the
queue.
 User Interaction in the Smart Queue Management System

 Customer Interface:
 Queue Status Display:
 Real-time updates on the customer's position in the
queue and estimated wait time.
 Product Browsing:
 Customers can browse available products, view
details, and add items to their orders.
 Staff Interface:
 Dashboard:
 Staff can monitor queue status, customer flow, and
manage customer priorities.
 Order Management:
 Staff can view, update, or delete orders as needed.
 Customer Management:
 Staff can access customer information and assist with
inquiries.
 Main Source Code:
package JDBC1;
import java.util.Scanner;
import JDBC1.*;
import java.sql.Connection;
import java.sql.DriverManager;
import java.sql.SQLException;
import java.sql.Statement;
import java.sql.ResultSet;
import java.util.LinkedList;
import java.util.PriorityQueue;
import java.util.Queue;

public class Main {

private static final String url="jdbc:mysql://localhost:3306/?user=root";
private static final String username="root";
private static final String password="root";
static void billing()
{
try{
Connection
connection=DriverManager.getConnection(url,username, password);
Statement statement=connection.createStatement();
String sql="use supermarket";
 statement.executeUpdate(sql);
String sql1="SELECT c.c_id, o_id, o_quantity, p_price,
SUM(p_price * o_quantity) as total " +
"FROM customer c " +
"JOIN orders o ON c.c_id = o.c_id " +
"JOIN product p ON o.p_id = p.p_id"+" Group by
c.c_id,o.o_id,o.o_quantity,p.p_price"+" ;";
ResultSet resultSet=statement.executeQuery(sql1);
System.out.println("c_id "+" o_quantity "+" p_price "+" total
");
while(resultSet.next())
{
int c_id=resultSet.getInt("c_id");
int o_quantity=resultSet.getInt("o_quantity");
int p_price=resultSet.getInt("p_price");
int total=resultSet.getInt("TOTAL");
System.out.println(c_id+" "+o_quantity+" "+p_price+"
"+total+" ");

}
}
catch(SQLException e)
{
System.out.println(e.getMessage());
}
}

static void queueBilling(int stQue)

{
 }
public static void main(String[] args) {
Scanner input=new Scanner(System.in);
int ch;
Queue<Inserting> q1=new LinkedList<>();
PriorityQueue<Inserting> pq = new PriorityQueue<>();
do{
System.out.println("======================================
==============================");
System.out.println(" SUPERMARKET MANAGEMENT
MENU ");
System.out.println("======================================
==============================");
System.out.println(" 1. Insert into Customer Table | 4. Update
Customer's Name");
System.out.println(" 2. Insert into Product Table | 5. Update
Customer's Contact Number");
System.out.println(" 3. Insert into Orders Table | 6. Update Product's
Name");
System.out.println(" | 7. Update Product's Price");
System.out.println(" | 8. Update Product's Stock");
System.out.println(" | 9. Update Order's Type");
System.out.println("----------------------------------------------------------------
-----");
System.out.println("10. Delete Customer | 11. Delete
Product");
System.out.println("12. Delete Order");
System.out.println("----------------------------------------------------------------
-----");
System.out.println("13. Show Customer Details | 14. Show
Product Details");
System.out.println("15. Show Order Details");
System.out.println("----------------------------------------------------------------
-----");
System.out.println("16. Billing | 17. Queue Billing
System");
System.out.println("18. Priority Queue Billing System");
System.out.println("======================================
===============================");
System.out.print("Enter your choice: ");
ch=input.nextInt();

Inserting i1=new Inserting();

Update u1=new Update();
InsertingUpdatingInProduct i2=new InsertingUpdatingInProduct();
InsertingUpdatingOrders i3=new InsertingUpdatingOrders();
Deleting d1=new Deleting();
DeletingInProduct d2=new DeletingInProduct();
DeletingInOrders d3=new DeletingInOrders();
ShowCustomers s1=new ShowCustomers();
ShowProducts s2=new ShowProducts();
ShowOrders s3=new ShowOrders();
DeletingCustomerAfter d4=new DeletingCustomerAfter();

switch(ch)
{
case 1:
i1.insert();
break;
case 2:
i2.insert();
break;

case 3:
s2.display();
i3.insert();
break;

case 4:
s1.display();
u1.updateName();
break;

case 5:
s1.display();
u1.updatePhoneNumber();
break;

case 6:
s2.display();
i2.updateProductName();
break;

case 7:
 s2.display();
i2.updateProductPrice();
break;

case 8:
s2.display();
i2.updateProductStock();
break;

case 9:
s3.display();
i3.updateOrderType();
break;

case 10:
d1.delete();
break;

case 11:
d2.delete();
break;

case 12:
d3.delete();
break;

case 13:
s1.display();
break;
 case 14:
s2.display();
break;

case 15:
s3.display();
break;

case 16:
billing();
break;

case 17:
try{
Connection
connection=DriverManager.getConnection(url,username, password);
Statement statement=connection.createStatement();
String sql="use supermarket";
statement.executeUpdate(sql);
String sql1 = "SELECT c.c_id, c.queue_no, p.p_id, o.o_id,
o.o_quantity, p.p_price, " +
"SUM(p.p_price * o.o_quantity) AS total " +
"FROM customer c " +
"JOIN orders o ON c.c_id = o.c_id " +
"JOIN product p ON o.p_id = p.p_id " +
"WHERE c.queue_no = (SELECT MIN(queue_no)
FROM customer WHERE queue_no > 0 AND p.p_stock>=o.o_quantity)
;" ;
 ResultSet resultSet=statement.executeQuery(sql1);
System.out.println("c_id "+"o_id"+" o_quantity "+" p_price "+"
total ");
while(resultSet.next())
{
int c_id=resultSet.getInt("c_id");
int p_id=resultSet.getInt("p_id");
int o_id=resultSet.getInt("o_id");
int o_quantity=resultSet.getInt("o_quantity");
int p_price=resultSet.getInt("p_price");
int total=resultSet.getInt("total");
q1.add(new Inserting(c_id,p_id,o_id,o_quantity,p_price,total));

}
while(!q1.isEmpty())
{
Inserting ins=q1.poll();
InsertingUpdatingInProduct i4;
if(ins.c_id!=0)
{
System.out.println(ins.c_id+" "+ins.p_id+" "+"
"+ins.o_id+" "+ins.o_quantity+" "+ins.p_price+" "+ins.total+"
");
}
else
{
System.out.println("Stock unavailable..");
return;
 }
i2.updateProductStock(ins.p_id,ins.o_quantity);
d3.delete(ins.c_id);
d1.delete(ins.c_id);
}
}
catch(SQLException e)
{
System.out.println(e.getMessage());
}
break;
default:
System.out.println("Exit....");
}
}
while(ch<=17);
}

}
 Menu Of Program:

 Conclusion for Smart Queue Management Project

The Smart Queue Management System aims to enhance the customer
experience in supermarkets by streamlining the queue process and improving
service efficiency. By leveraging modern technology, the system provides
real-time updates on queue status, allowing customers to manage their time
effectively while waiting for service.

 Key benefits of the project include:

 Improved Customer Satisfaction: By reducing wait times and providing
timely information, customers can enjoy a more pleasant shopping
experience.

 Efficient Resource Allocation: The system enables staff to manage

customer flow effectively, ensuring optimal use of resources during peak
hours.

 Data-Driven Insights: Analytics and reporting features allow

management to make informed decisions based on customer behavior and
queue performance.

 Scalability and Flexibility: The modular design of the system allows for
easy updates and the addition of new features as needed.

 JAVA DATABASE CONNECTIVITY:

 JDBC Driver:
The project uses the MySQL JDBC driver:
Class.forName("com.mysql.cj.jdbc.Driver");

 Database URL:
The connection URL for the MySQL database is:
jdbc:mysql://localhost:3306/?user=root
This URL connects to a MySQL server running on localhost at
port 3306 using the root user.

 Database Credentials:
o Username: root
o Password: root

 Establishing Connection:
A connection to the database is established using:
Connection connection = DriverManager.getConnection(url, username,
password);

 Creating a Statement:
After establishing a connection, a Statement object is created to execute SQL
queries:
 Statement statement = connectioJDBC Driver:
The project uses the MySQL JDBC driver:
Class.forName("com.mysql.cj.jdbc.Driver");

 Database URL:
The connection URL for the MySQL database is:
jdbc:mysql://localhost:3306/?user=root
This URL connects to a MySQL server running on localhost at port 3306 using
the root user.

 Database Credentials:

 Username: root

 Password: root

 Establishing Connection:
A connection to the database is established using:
Connection connection = DriverManager.getConnection(url, username, password);

 Creating a Statement:
After establishing a connection, a Statement object is created to execute SQL queries:
Statement statement = connection.createStatement();

 Executing SQL Queries:

SQL commands can be executed using:

 executeUpdate() for updates (e.g., creating tables, inserting data):

statement.executeUpdate("CREATE DATABASE supermarket");

 executeQuery() for retrieving data:

ResultSet resultSet = statement.executeQuery("SELECT * FROM customer");

 Error Handling:
SQL exceptions are handled using try-catch blocks:
catch(SQLException e) { System.out.println(e.getMessage()); }

 n.createStatement();
 Executing SQL Queries:
SQL commands can be executed using:
o executeUpdate() for updates (e.g., creating tables, inserting data):
statement.executeUpdate("CREATE DATABASE supermarket");
o executeQuery() for retrieving data:
ResultSet resultSet = statement.executeQuery("SELECT * FROM
customer");
 Error Handling:
SQL exceptions are handled using try-catch blocks:
catch(SQLException e) { System.out.println(e.getMessage()); }

Other Source Files Access

Thank You.