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4.2 Quality in Construction

Quality in construction is defined as meeting or exceeding client requirements, involving adherence to specifications, timely project completion, budget fulfillment, and performance of the facility. Key elements of quality include characteristics, design quality, and conformance, while quality assurance and control ensure standards are maintained through internal management and periodic inspections. ISO 9000 standards provide a framework for quality assurance, emphasizing documentation and systematic approaches to managing quality in construction.

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12 views2 pages

4.2 Quality in Construction

Quality in construction is defined as meeting or exceeding client requirements, involving adherence to specifications, timely project completion, budget fulfillment, and performance of the facility. Key elements of quality include characteristics, design quality, and conformance, while quality assurance and control ensure standards are maintained through internal management and periodic inspections. ISO 9000 standards provide a framework for quality assurance, emphasizing documentation and systematic approaches to managing quality in construction.

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Roshni Nayak
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CPM. MODULE 4. PART 2. Ar.

Rajsekhar Choudhury

QUALITY IN CONSTRUCTION
Quality in construction is defined as meeting or exceeding the requirement of client/owners. In
construction industry, quality is employed in conformity with which specifications are met. For
example, the designer specifies the grade of material to be used and contractor has to obtain/use
the desired grade of material. Quality in construction is related to:

1. Satisfying the specification mentioned in the contract;


2. Completing the project time;
3. Fulfilling the owner's requirement within budget;
4. Avoiding disputes claims; and
5. Ensuring the facility performs its intended purpose.

Quality schemes ensures that:

1. The design is in accordance with all applicable codes and regulation controlling the
construction of the project.
2. The work is performed according to the standards specified in the contract documents.

ELEMENTS OF QUALITY
The basic elements of quality in construction are:

1. Quality characteristics: It is related to the parameters with respect to which quality – control
processes are judged. Quality characteristic includes strength, colors, texture, dimension,
height etc. Example in compressive strength of concrete, usability of concrete in slump, etc.
2. Quality of design: It refers to the quality with which the design is carried out. It primarily related
to meeting the requirement of the standard, functionally efficient system and economical
maintainable system.
3. Quality of conformance: It is referred to the degree to which the constructed facility
conformed to the design and specification during construction.

QUALITY ASSURANCE
Quality assurance is referred as a scheme adopted by a construction company to maintain the
standard or quality consistent. It is primarily an internal management system of a construction
company. Generally a company maintains a quality assurance chart by specifying various checks
at different levels as well as constantly improving its attributes.

A quality assurance program of a company may include:

1. Arranging periodical training for its worker;


2. A good safety programme;
3. A sound procurement system to get best quality material and suppliers;
4. A reward scheme for innovative work and competitive career progress scheme;
5. If a company is involved in repetitive work, then implementations of statistical control of the
process.

1
QUALITY CONTROL
Quality control is the periodic inspection to ensure that the constructed facilities meet the standard
specified in the contract. It is usually carried by team of client’s engineers or the appointed
consultants.

As for example, in a high way project, engineers check that compaction of soil is carried out
properly by measuring its density; workability of concrete is checked by employing slump test etc.
or checking compressive strength of concrete at periodical level.

Quality control includes:

1. Setting up specific standard for construction;


2. Checking the deviation from the standard;
3. Taking action to correct or minimize the variation;
4. Improvement of the standard.

QUALITY STANDARDIZATION
ISO 9000 standards fix the standard for quality. ISO stands for International Organization for
Standardization. Similar standards for Indian context are IS 14000 – 04.

ISO 9000 series of standard are quality assurance standard that assures client that the organization
having obtained the certification works according to specified requirement. Emphasis is given to
defining and laying down the procedure, process etc. in the form of documents. ISO is important
because it offers an internationally recognized systematic approach, coupled with
institutionalization of the institutes, policies, procedures, record keeping, technologies and resources
for managing quality work.

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