Volume 10, Issue 4, April – 2025 International Journal of Innovative Science and Research Technology

ISSN No:-2456-2165 https://doi.org/10.38124/ijisrt/25apr848

PicQuest - Image Recognition Chatbot

Prof.Ajitkumar Khachane1; Tejas Patil2; Sarvesh Pansare3; Sahil Ukarde4
1,2,3,4
Department of Information Technology Vidyalankar Institute of Technology Mumbai, India

Publication Date: 2025/04/23

Abstract: The "Image-Based Chatbot" is an innovative advancement in conversational AI [8] that integrates visual
understanding with natural language [3] processing to enhance user interactions. Unlike traditional text-based chatbots,
which rely solely on written inputs, this chatbot leverages both images and text to process and generate responses, enabling
a more intuitive and dynamic conversation. By incorporating image recognition capabilities, the system can analyze and
interpret visual content such as photographs, diagrams, or sketches, allowing for richer, context-aware communication. This
dual- modal interaction broadens the chatbot's application across industries such as customer support, e-commerce,
education, and healthcare, where visual context plays a crucial role in user queries. This paper discusses the technological
framework, potential use cases, and challenges of developing an image-based chatbot [2], offering insights into how it can
reshape the landscape of human-computer interaction by providing more engaging, efficient, and versatile experiences.

Keywords: Image-based chatbot, multimodal AI, computer vision, natural language processing, visual recognition, conversational
AI, interactive chatbot, image-text integration, AI user interaction, visual content analysis, dynamic communication, machine
learning, chatbot applications, AI in customer support, multimodal communication, image understanding.

How to Cite: Prof.Ajitkumar Khachane; Tejas Patil; Sarvesh Pansare; Sahil Ukarde (2025) PicQuest - Image Recognition Chatbot
International Journal of Innovative Science and Research Technology, 10(4), 1090-1096. https://doi.org/10.38124/ijisrt/25apr848

I. INTRODUCTION AI interactions, making them more intuitive, versatile, and

engaging. This introduction explores the core concept of
In recent years, the development of artificial intelligence image-based chatbots, their potential applications, and the
(AI) has significantly advanced, enabling machines to engage exciting opportunities they present in transforming how we
in natural and meaningful interactions with humans. interact with machines.
Traditional chatbots primarily rely on text-based
communication, processing and responding to queries II. SYSTEM ARCHITECTURE
through written language. However, with the rapid evolution
of AI technologies such as computer vision [6] and natural
language [3] processing, the potential for multimodal
interactions— where both text and images play a role—has
become increasingly feasible.

An "Image-Based Chatbot" represents a

groundbreaking leap in this evolution, combining the power
of visual and textual understanding to provide more
contextually aware, accurate, and dynamic responses. This
type of chatbot can interpret and respond to visual content
such as photographs, screenshots, or

diagrams, enriching the conversation by allowing users

to communicate through both words and images. The ability
to process images in real-time opens up a range of
possibilities across various domains, from customer support
to education, e-commerce, healthcare, and more.

The integration of image processing with

conversational AI [8] not only enhances the chatbot’s
capabilities but also brings forth new challenges in terms of
accuracy, user experience, and the seamless blending of
different modes of communication. As we look ahead, image-
based chatbot[2] hold the promise of revolutionizing human-

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Volume 10, Issue 4, April – 2025 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165 https://doi.org/10.38124/ijisrt/25apr848
Fig 1 System Architecture through necessary preprocessing steps (e.g., resizing,
 Overview normalizing) before passing it to the Gemini API for analysis.
The system consists of several key components that
work together to process user inputs (images, text) and  For text-based queries, the text input will be forwarded to
provide appropriate responses (either image or text-based). the relevant text-processing API or logic.
These components are modular, scalable, and communicate
with each other using well-defined interfaces. The system  API Integration:
architecture will be broken into four main layers: Frontend Flask communicates with the Gemini API and any other
Layer (User Interface) Backend Layer (Flask Application) backend services or custom modules.
Image Processing and AI Layer (Gemini API + Custom
Modules) Data Layer (Databases, Caching, and File Storage)  Image Processing (Gemini API):
For image-based queries, the Flask app will pass the
 Frontend image to the Gemini API (or custom AI model if
The frontend consists of a Flask web application that applicable) for analysis. Gemini will
allows users to interact with the chatbot. The primary tasks of
the frontend are:  perform tasks like image recognition, object detection, or
provide insights.
 Input Capture:
The frontend should provide a way for users to upload  Text Processing (Gemini API):
images and enter text. This can be achieved through: For text-based queries, the Flask app will forward the
request to Gemini or a custom AI module that handles natural
 An image upload interface (e.g., drag-and-drop or file language [3] understanding (e.g., question answering,
picker). A text input box for users to send textual queries. generating responses).

 Display Responses:  Business Logic:

Once the backend processes the image or text, the If an image needs to be processed and converted into a
frontend should display: response (like generating a caption or image-based
recommendation), the Flask app coordinates with Gemini or
 A text-based response. A generated image if the other AI modules to handle that process.
response is image-based.
 Technologies Used
 Frontend Technologies:
 Flask:
 Flask: The primary web server framework.
The primary web framework for routing, handling
requests, and rendering templates.  Gunicorn:
A WSGI server to deploy the Flask app in
 HTML/CSS/Javascript: production.
For creating user interfaces and handling dynamic
actions (like file uploads).  Celery (Optional):
For handling long-running image processing tasks
 AJAX (or Fetch API): asynchronously.
For sending image data and text asynchronously to the
backend, allowing for real-time interaction without page  Image Processing
reloads. This layer focuses on the core functionality provided by
 Bootstrap/React (Optional): the Gemini API (or your custom AI models) for processing
For enhanced frontend styling and responsiveness images and text. Depending on how the Gemini API is
(React could be added for more dynamic behavior). structured, this module will either directly integrate with the
API or incorporate custom processing logic.
 Backend
The backend handles incoming requests from the III. GEMINI API
frontend, processes them, and returns the appropriate
response. Its main responsibilities include:  Image Recognition:
Gemini analyzes the uploaded image to identify objects,
 Request Handling: scenes, or other visual elements. It can return a textual
The Flask application will handle HTTP requests description or categorize the image.
(GET/POST) coming from the frontend, including images or
text inputs.  Object Detection:
If the goal is to recognize specific objects in an image
 Image or Text Preprocessing: (like detecting faces, animals, etc.), Gemini or other image
For image inputs, the Flask app will pass the image classification models can return bounding boxes, labels, or

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Volume 10, Issue 4, April – 2025 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165 https://doi.org/10.38124/ijisrt/25apr848
scores. Post-analysis, like formatting the model's output into
 Image Captioning: something the frontend can display clearly (e.g., summarizing
In some cases, Gemini can generate a caption for the the output or categorizing it).
image, describing its content in text form.
IV. TEXT PROCESSING
 Custom Modules:
 Natural Language Understanding:
 Preprocessing: Gemini can also process text queries, enabling
For any advanced image transformation before feeding functionalities like question-answering, chat responses, etc.
into the model (like resizing or enhancing the image for better
accuracy).  Text Generation:
If the chatbot's response is dynamic or needs to be
 Post-processing: conversational [8], it could involve generating text responses
using the language model within Gemini.

V. IMPLEMENTATION

Fig 2 Home Page

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Volume 10, Issue 4, April – 2025 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165 https://doi.org/10.38124/ijisrt/25apr848
Fig 3 Image Recognition Chatbot

Fig 4 Chatbot Working (Image Uploaded)

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Volume 10, Issue 4, April – 2025 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165 https://doi.org/10.38124/ijisrt/25apr848
Fig 5 Chatbot Working (Prompt Generated)

VI. EVALUATION interpreting visual data and processing conversational

queries.
The image-based chatbot [2] utilizing Gemini modules
and API offers a powerful platform for delivering intelligent, However, there are areas where the system's
context-aware responses based on both text and image inputs. performance can be evaluated for improvement. While
One of its key strengths lies in the integration of advanced Gemini provides robust image recognition and natural
machine learning and AI models, which allow the chatbot to language processing capabilities, its performance is heavily
handle a wide variety of image recognition tasks such as reliant on the quality and preprocessing of input data. If an
object detection, scene classification, and image captioning. image is poorly lit, blurry, or contains multiple objects, the
By leveraging Gemini's capabilities, the system can system's accuracy might degrade. Additionally, the
efficiently analyze visual data and provide meaningful computational power required to process complex images or
insights in the form of captions, tags, or descriptive analysis. handle multiple simultaneous requests could result in latency
This makes it particularly useful in domains such as e- or slower response times, especially if the backend
commerce, customer support, or education, where images infrastructure is not scaled properly.
often carry significant context.
The integration of Gemini into a chatbot also requires a
Moreover, the integration of Gemini's powerful text- certain level of system optimization, particularly in how
processing capabilities enhances the chatbot’s versatility. It requests are handled. If the image processing tasks are long-
can understand natural language[3], respond to queries, and running or complex, the chatbot might experience delays in
generate responses that align with the information contained responding to users, which could detract from the user
in both images and text inputs. This combination of image experience. To mitigate this, solutions like asynchronous
and text analysis helps create a more engaging and responsive processing (via tools like Celery) or using caching
user experience, as the system can seamlessly switch between mechanisms could improve performance.

Table 1 Performance of API

Metric Description Typical Range Notes
Response Time Time taken by the API to respond to a request, 200 ms - 1sec Dependent on image
(Latency) from input submission to complexity and server load.
receiving output.
Throughput Number of requests the API can process per 10-100 Can be impacted by input data
(Requests/sec) second. requests/sec size and task complexity.
Image Processing Time taken to process image-based queries, 500ms-2sec per Varies based on
Time including recognition, object detection, and image image size and complexity.
captioning.
Text Processing Time taken to process text queries, such as natural 100 ms - 500 Depends on query length and
Time language understanding or response generation. ms per query model complexity.
Accuracy Measure of the correctness of image 85% - 95% Can vary based on the quality of
recognition or NLP tasks. for standard input and task type.
tasks
Error Rate Percentage of failed requests or processing errors. < 1% A low error rate is ideal.
Scalability The ability of the API to handle increased load, Elastic, scales Dependent on backend scaling
typically when adding more users or requests. with and API limits.
infrastructur e
Uptime The percentage of time the API is fully 99.9% - High availability is critical for
functional and available for use. 99.99% production systems.
Model Accuracy How well the AI models (image recognition, text 85% - 95% Performanc e can vary
understanding) perform with real-world data. (depends on the depending on model training
dataset)

VII. CASE STUDY information or suggest alternatives.

The implementation of the image-based chatbot led to  Increased Engagement

several significant improvements: The combination of image recognition and
conversational AI [8] resulted in a more engaging user
 Enhanced Customer Experience experience. Customers were more likely to interact with the
Users could now interact with the chatbot using both chatbot as it provided immediate and relevant responses
text and images, allowing them to more effectively convey based on the images they uploaded.
their needs. For instance, uploading a picture of a product
enabled the chatbot to identify it and offer detailed product  Improved Product Discovery

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ISSN No:-2456-2165 https://doi.org/10.38124/ijisrt/25apr848
With the ability to suggest similar products based on A key area for future research lies in developing
images, the chatbot helped drive product discovery and context-aware chatbots that can better understand the
increased conversion rates. Customers were able to explore relationships between text and images in a conversation.
related items they might not have found otherwise. Advanced multimodal models that combine visual, textual,
 Reduced Customer Support Load and even audio inputs could improve the chatbot’s ability to
The chatbot automated many common customer service interpret complex scenarios and respond with higher
tasks, such as troubleshooting issues with products or relevance and accuracy.
answering frequently asked questions. This reduced the
workload on human agents and allowed them to focus on  Enhanced Multimodal Dialogue
more complex queries. Future work can explore how image-based chatbots can
hold a continuous, meaningful conversation that fluidly
VIII. DISCUSSION integrates text and image understanding. This would involve
creating systems that can maintain contextual memory, track
 Limitations the progression of a conversation, and adapt to evolving user
needs while maintaining a high level of interaction quality.
 Accuracy in Image Interpretation
While advances in computer vision [6] have  Personalized Interactions
significantly improved the ability of chatbots to interpret Personalized image-based interactions, driven by AI,
images, there remains a gap in the accuracy of visual can be explored further, where chatbots tailor responses based
recognition. The chatbot may misinterpret certain images, on user preferences, past interactions, and visual context. This
especially when the visual input is unclear or ambiguous would require creating robust user models and adaptive
(e.g., low resolution or unusual angles). This could lead to systems that can respond uniquely to individual users.
incorrect or irrelevant responses.
 Challenges and Solutions
 Contextual Understanding Image-based chatbots face several challenges, including
Despite the integration of visual and textual data, an data privacy concerns, cross-domain generalization,
image-based chatbot may struggle to understand the full multimodal misalignment, and real-time processing.
context of an image or how it relates to the conversation. For Handling sensitive visual data requires solutions like
example, recognizing objects in a photo may not always federated learning to ensure privacy, while domain-specific
provide enough information to generate a meaningful training can address the issue of generalizing across
response, as the chatbot might not understand the purpose or specialized visuals. Multimodal misalignment can be
emotional context of the image. mitigated through multimodal fusion models, which allow
better integration of text and image inputs. Real-time
 Multimodal Integration processing challenges can be solved by model compression
Combining image processing with natural language [3] and edge computing, ensuring faster, more efficient
understanding presents challenges in synchronizing and performance. As advancements in these areas continue,
integrating the two modalities. Ensuring that the chatbot image-based chatbots will become more accurate, ethical, and
interprets both the text and image inputs cohesively remains capable of providing contextually aware interactions across
a complex issue, particularly when both modalities present various domains.
contradictory or ambiguous data.
IX. CONCLUSION
 Computational Resources
Image-based chatbots require significant computational The development of image-based chatbots represents a
power to process and analyze images alongside text. This can significant leap forward in the evolution of conversational AI
result in slower response times and h i g h resource [8], merging the power of text and visual understanding to
c o n s u m p t i on , e s p e c i a l l y i n r e a l -time applications, create more engaging, intuitive, and contextually aware
making them less feasible for resource- constrained interactions. By enabling chatbots to interpret and respond to
environments or devices. both textual and visual inputs, this technology broadens the
scope of applications, enhancing user experiences across
 Future Work diverse fields such as customer support, healthcare,
education, and e-commerce. While challenges remain in
 Improved Image Recognition Models optimizing accuracy, efficiency, and seamless integration of
Future work can focus on developing more advanced visual and textual data, the potential benefits of image-based
image recognition algorithms, perhaps leveraging more chatbots are immense. As advancements in computer vision
sophisticated deep learning architectures like transformers, to [6] and natural language [3] processing continue to progress,
enhance the chatbot's ability to understand complex or the future of human-AI communication holds exciting
nuanced visual inputs. Improved models could also help the possibilities, making it more interactive, personalized, and
chatbot identify images with greater accuracy across diverse dynamic. Ultimately, image-based chatbots pave the way for
conditions (e.g., lighting, angle, resolution). a new era of smarter, more versatile AI-driven interactions
that bridge the gap between human and machine
 Context-Aware Systems understanding.

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Volume 10, Issue 4, April – 2025 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165 https://doi.org/10.38124/ijisrt/25apr848

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