Question Bank of CG of Unit 3 & 4
Question Bank of CG of Unit 3 & 4
Unit 3
Q.1. Write down the concept and significance of Business Ethics in Organizational
contexts.
Business ethics refers to the moral principles, values, and standards that govern the conduct of
individuals and organizations in the business environment. It involves making decisions and
taking actions that are morally right, fair, and just while ensuring compliance with laws,
regulations, and corporate policies. Business ethics encompasses various aspects such as
corporate social responsibility (CSR), sustainability, transparency, accountability, fairness, and
respect for stakeholders.
Ethical business practices are essential for maintaining integrity, building trust, and fostering
long-term relationships with stakeholders, including employees, customers, investors, suppliers,
and the broader society. Ethical considerations in business go beyond mere legal compliance;
they involve voluntary actions that promote honesty, fairness, and social responsibility.
Organizations that embrace ethical principles prioritize ethical leadership, equitable treatment of
employees, environmentally sustainable practices, and customer welfare.
The ethical framework of a business is often guided by core values such as integrity, respect,
responsibility, and fairness. These values shape corporate policies and decision-making
processes, ensuring that businesses operate in a manner that is both legally compliant and
socially responsible. In an increasingly competitive and globalized business world, adhering to
ethical standards is not just a moral obligation but also a strategic necessity for sustainable
growth and success.
Ans. Ethical decision-making is the process of evaluating and choosing among alternatives in a
manner consistent with ethical principles. It requires individuals and organizations to assess the
impact of their decisions on stakeholders and ensure that they align with moral values, fairness,
and social responsibility. Various ethical theories and frameworks guide ethical decision-making.
The most common approaches include the utilitarian approach, rights approach, justice approach,
common good approach, virtue ethics approach, and deontological approach. Each of these
approaches provides a different perspective on how ethical decisions should be made.
Key Features:
Application in Business:
In a business context, the utilitarian approach may be used to justify cost-cutting measures,
environmental sustainability policies, and corporate social responsibility initiatives that benefit
society at large. For example, a company deciding to reduce carbon emissions despite increased
costs may do so because it benefits the environment and society as a whole.
Limitations:
Key Features:
Application in Business:
Businesses using the rights approach ensure fair wages, ethical working conditions, and
protection of consumer rights. For example, a company refusing to sell customer data, even if it
is profitable, upholds the right to privacy.
Limitations:
May lead to conflicts between different rights (e.g., right to privacy vs. right to security).
Can be rigid, as it does not consider the consequences of actions.
Key Features:
Application in Business:
Companies using the justice approach implement fair labor policies, equal pay for equal work,
and diversity and inclusion programs. For example, businesses ensuring gender pay equity align
with this approach.
Limitations:
Can be subjective, as different people may have different views of fairness.
Difficult to balance fairness with efficiency and productivity.
Key Features:
Application in Business:
Businesses adopting this approach engage in corporate social responsibility (CSR), sustainability
efforts, and community development. For example, companies investing in renewable energy
projects for the benefit of future generations exemplify the common good approach.
Limitations:
May require sacrificing individual or corporate interests for the collective good.
Can be difficult to determine what constitutes the "common good" in diverse societies.
Key Features:
Application in Business:
Companies led by ethical leaders who prioritize honesty, integrity, and corporate citizenship
follow the virtue ethics approach. For example, a CEO refusing to engage in corruption despite
financial incentives demonstrates strong moral character.
Limitations:
Key Features:
Application in Business:
Companies that follow strict ethical codes, such as refusing to bribe government officials even if
it means losing a contract, adhere to deontological principles.
Limitations:
Ans. Ethical theories provide a systematic framework for understanding and evaluating moral
principles and decision-making. Ethics is broadly categorized into normative ethics and
descriptive ethics, each serving different purposes in understanding human behavior and moral
reasoning.
Several ethical theories fall under normative ethics, each offering a unique perspective on moral
decision-making.
A. Consequentialism (Utilitarianism)
Consequentialism evaluates the morality of an action based on its outcomes. The most well-
known form is utilitarianism, developed by Jeremy Bentham and John Stuart Mill, which
argues that the morally right action is the one that produces the greatest happiness for the greatest
number of people.
Deontological ethics, formulated by Immanuel Kant, argues that morality is based on duties and
rules rather than consequences. Actions are inherently right or wrong, regardless of their
outcomes.
Example: A business refusing to engage in bribery, even if it means losing a valuable contract,
because bribery is inherently wrong.
C. Virtue Ethics
Virtue ethics, based on Aristotle’s philosophy, emphasizes character and moral virtues rather
than specific rules or consequences. It suggests that ethical behavior stems from cultivating
virtues such as honesty, courage, and compassion.
This approach, based on the work of John Rawls, emphasizes fairness, equality, and justice in
ethical decision-making. It suggests that moral actions should ensure fair treatment for all
individuals.
Example: A company implementing equal pay policies to ensure gender fairness in the
workplace.
A. Cultural Relativism
Cultural relativism argues that moral beliefs and practices vary across cultures, and there is no
universal moral standard. What is considered ethical in one society may be seen as unethical in
another.
Example: Some cultures practice arranged marriages, which are seen as ethical in their societies
but may be viewed differently in others.
B. Ethical Egoism
Ethical egoism suggests that individuals should act in their self-interest. While not necessarily
unethical, it assumes that what benefits the individual is morally right.
Example: A business owner increasing product prices to maximize profits, even if it negatively
affects consumers.
Developed by Thomas Hobbes, John Locke, and Jean-Jacques Rousseau, this theory suggests
that individuals agree to ethical norms as part of a social contract to maintain order in society.
Example: Laws against theft and fraud exist because society agrees that these behaviors are
unethical and harmful.
Ans. Vedanta, one of the oldest philosophical traditions rooted in the Vedas and Upanishads,
provides deep insights into life, ethics, and management. Its principles, which focus on self-
discipline, righteousness, selfless action, and inner wisdom, have significant applications in
modern management. The ethos of Vedanta in management integrates spirituality with
professional life, promoting ethical leadership, holistic decision-making, and a harmonious work
environment.
Self-Realization and Leadership – A true leader must be self-aware and act with
wisdom.
Detachment from Personal Gains – Leaders should work for the welfare of the
organization and society rather than personal benefit.
Ethical Governance – Truthfulness and fairness should be at the core of business
practices.
Work as Worship – Employees should consider work as a sacred duty rather than just a
means of earning.
Vedanta teaches that true leadership begins with self-awareness. A leader who understands their
strengths, weaknesses, and higher purpose can guide an organization effectively.
Karma Yoga, one of the core teachings of Vedanta, states that individuals should work without
attachment to the results. The focus should be on duty and righteousness rather than personal
gain.
Example: A manager who promotes teamwork and collective success rather than seeking
personal credit.
Corporate Application: Organizations following servant leadership, where leaders
prioritize employees’ welfare.
Vedanta emphasizes dharma (righteousness and duty), which applies to management through
ethical governance, integrity, and responsibility.
Vedanta encourages Nishkama Karma (action without selfish desire), meaning decisions
should be made rationally without attachment to personal biases.
Example: A business leader making a tough decision for long-term benefits rather than
short-term profits.
Corporate Application: Ethical investment strategies focusing on sustainability rather
than only financial returns.
Vedanta’s Advaita (non-dualism) teaches that all beings are interconnected. In management,
this translates to diversity and inclusivity in the workplace.
Example: Companies fostering inclusive work cultures where employees from different
backgrounds feel valued.
Corporate Application: Organizations adopting diverse hiring policies and global
workforce collaboration.
Vedanta’s emphasis on truth and righteousness encourages leaders to adopt transparent and
fair business practices.
Example: The Tata Group, inspired by ethical business values, follows integrity and
social responsibility.
B. Employee Well-Being and Holistic Growth
Vedantic philosophy promotes work-life balance, stress management, and holistic well-being.
Example: Companies like Google and Infosys integrate yoga, meditation, and employee
wellness programs.
C. Customer-Centric Approach
Vedanta teaches that serving others is the highest duty, which aligns with customer-centric
business models.
Vedantic wisdom emphasizes living in harmony with nature, aligning with sustainable
business practices.
Short-Term Profit vs. Ethical Business: Many businesses prioritize profits over ethical
practices.
Lack of Awareness: Not all leaders understand or appreciate Vedantic management
principles.
Global Business Environment: Vedantic values may differ from Western corporate
traditions, requiring a balance between traditional wisdom and modern business practices.
Ans. Corporate ethics are essential for maintaining trust, transparency, and sustainability in
businesses. Various agencies play a crucial role in ensuring that corporations adhere to ethical
standards and legal regulations. These agencies include government bodies, regulatory
institutions, industry associations, non-governmental organizations (NGOs), international
organizations, and corporate governance watchdogs. Their collective efforts ensure
compliance with ethical standards, corporate social responsibility (CSR), and responsible
business conduct.
Monitor accounting and auditing ethics to prevent fraud and financial mismanagement.
Ensure businesses follow GAAP (Generally Accepted Accounting Principles) and
IFRS (International Financial Reporting Standards).
Example: ICAI penalizes auditors for negligence in financial reporting.
Encourages corporations to align with human rights, labor, environment, and anti-
corruption principles.
Companies voluntarily pledge to uphold ethical business conduct.
Example: Companies like Tata Group follow UNGC principles to promote ethical
leadership.
Ensure corporate governance, risk management, and compliance with ethical codes.
Set ethical guidelines and corporate policies.
Example: Companies like Infosys have strong internal ethics committees.
Unit 4
Q. 1. What are different moral and ethical issues in business. Give suitable examples and
explain.
Ans. Business ethics refers to the moral principles and standards that guide behavior in the
corporate world. Companies often face moral and ethical dilemmas that challenge their integrity,
transparency, and social responsibility. These issues arise in areas such as finance, human
resource management, marketing, corporate governance, and environmental sustainability.
Addressing these concerns is essential to maintain trust among stakeholders, ensure legal
compliance, and promote long-term business success. Below are some of the major moral and
ethical issues in business, along with suitable examples.
Enron Corporation manipulated financial statements to hide debt and inflate profits, misleading
investors and employees. The scandal resulted in bankruptcy, legal consequences, and loss of
thousands of jobs, highlighting the dangers of unethical financial practices.
Ethical Consideration:
Uber faced allegations of sexual harassment, gender discrimination, and a toxic work
culture, leading to resignations, lawsuits, and reputational damage.
Ethical Consideration:
Volkswagen falsely claimed its diesel cars met environmental standards while using software to
cheat emission tests. This led to billions in fines, vehicle recalls, and loss of consumer trust.
Ethical Consideration:
Companies must practice honest advertising and full disclosure of product details.
Governments should enforce consumer protection laws to prevent false claims.
Nestlé has been criticized for excessive groundwater extraction in drought-prone areas,
affecting local communities and ecosystems.
Ethical Consideration:
Ethical Consideration:
Siemens was found guilty of paying bribes to government officials worldwide to secure
contracts, resulting in massive fines and legal actions.
Ethical Consideration:
Facebook allowed Cambridge Analytica to access millions of users' private data without
consent, raising concerns about data privacy and election manipulation.
Ethical Consideration:
Companies must follow data protection laws like GDPR (Europe) and CCPA
(California).
Strong cybersecurity measures and transparent data policies ensure consumer trust.
8. Intellectual Property Rights (IPR) Violations
Ethical dilemmas arise when businesses steal or copy intellectual property (IP), including
patents, copyrights, and trademarks.
Apple and Samsung engaged in legal battles over patent infringement, highlighting issues of
unethical copying and competition.
Ethical Consideration:
Companies must respect intellectual property laws and encourage fair competition.
Governments should enforce stricter patent protections.
Wells Fargo employees created fake customer accounts under pressure to meet sales targets,
leading to fines, lawsuits, and CEO resignation.
Ethical Consideration:
a. Trade secrets
b. Corporate disclosure
c. Insider trading
Ans. ) Trade Secrets
Definition:
A trade secret refers to confidential business information that provides a company with a
competitive advantage. This includes formulas, processes, methods, techniques, designs,
marketing strategies, and customer lists. Unlike patents or trademarks, trade secrets are not
publicly registered, making secrecy the key to their value.
Examples:
1. Coca-Cola’s Secret Formula – The exact recipe of Coca-Cola is a closely guarded trade
secret known only to a few individuals.
2. Google’s Search Algorithm – Google keeps its search ranking algorithms confidential to
maintain its competitive edge.
Legal Protection:
Trade secrets are protected under trade secret laws and non-disclosure agreements
(NDAs).
In the U.S., the Defend Trade Secrets Act (DTSA) (2016) allows companies to sue for
trade secret theft.
The World Trade Organization (WTO) provides international protection through the
Agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPS
Agreement).
Challenges:
Ethical Considerations:
Companies must ensure fair competition and avoid industrial espionage or corporate
spying.
Employees should adhere to confidentiality agreements to respect business ethics.
1. Financial Disclosure – Includes balance sheets, income statements, and cash flow
reports.
2. Non-Financial Disclosure – Covers corporate governance policies, social responsibility
reports, and sustainability initiatives.
3. Regulatory Disclosure – Companies must disclose information as per the Securities and
Exchange Commission (SEC) (USA) or SEBI (India) guidelines.
Examples:
Annual Reports – Publicly traded companies are required to publish annual financial
reports for investors.
Environmental and Social Governance (ESG) Reports – Many companies disclose
their sustainability efforts, carbon footprint, and social responsibility initiatives.
Importance:
Selective disclosure – Some firms disclose information only to certain investors, creating
an unfair advantage.
Misrepresentation and fraud – Companies might manipulate reports to hide losses or
inflate profits, leading to scandals (e.g., Enron scandal, 2001).
Timely disclosure – Delayed or incomplete disclosure can mislead investors and impact
financial markets.
Legal Regulations:
Examples:
1. Martha Stewart Case (2001) – The businesswoman was convicted of insider trading
when she sold shares of a pharmaceutical company after receiving non-public
information about FDA decisions.
2. Raj Rajaratnam Case (Galleon Group, 2009) – Rajaratnam made millions in illegal
profits by obtaining confidential information about mergers and acquisitions.
Legal penalties – Heavy fines, imprisonment, and bans from corporate positions.
Loss of investor trust – Insider trading undermines confidence in financial markets.
Unfair advantage – It disrupts the principle of a fair and transparent stock market.
Regulatory Measures:
Securities and Exchange Commission (SEC) (USA) – Enforces strict laws against
insider trading.
Securities and Exchange Board of India (SEBI) – Regulates stock market transactions
to prevent unfair practices.
Ethical Considerations:
Ans. Equal Employment Opportunity (EEO) refers to the principle of providing fair and
unbiased treatment to all employees and job applicants, regardless of characteristics such as
race, gender, age, disability, religion, national origin, or sexual orientation. EEO ensures
that all individuals have an equal chance for employment, promotions, benefits, and
professional growth based on merit rather than discrimination.
Legal Framework:
Title VII of the Civil Rights Act (1964, USA) – Prohibits employment discrimination
based on race, color, religion, sex, or national origin.
Equal Pay Act (1963, USA) – Requires equal pay for men and women performing the
same job.
Americans with Disabilities Act (ADA) (1990, USA) – Prevents discrimination against
individuals with disabilities.
Sex Discrimination Act (1975, UK) – Ensures gender equality in employment.
The Rights of Persons with Disabilities Act (2016, India) – Protects disabled
individuals in employment.
Ethical Considerations:
Employers must treat all employees fairly and ensure equal career advancement
opportunities.
Organizations should promote workplace diversity and inclusion.
1. Correcting Past Discrimination – Helps marginalized groups access education and job
opportunities that were historically denied to them.
2. Promoting Diversity – Ensures representation of minorities and women in workplaces
and institutions.
3. Encouraging Social Mobility – Helps disadvantaged communities break the cycle of
poverty and exclusion.
Legal Framework:
Executive Order 11246 (1965, USA) – Requires federal contractors to ensure diverse
hiring and workplace equality.
Reservation System (India) – Provides educational and job quotas for Scheduled
Castes (SCs), Scheduled Tribes (STs), and Other Backward Classes (OBCs).
Employment Equity Act (Canada) – Promotes workplace inclusion of women,
minorities, Indigenous peoples, and disabled individuals.
Ethical Considerations:
b. Consumerism
United States – The Executive Order 11246 (1965) enforces affirmative action policies
for federal contractors.
India – The Reservation System mandates quotas in public sector jobs for Scheduled
Castes (SCs), Scheduled Tribes (STs), and Other Backward Classes (OBCs).
South Africa – The Employment Equity Act (1998) promotes hiring of Black South
Africans, women, and disabled individuals.
1. Government Jobs in India – Reserved seats for SCs, STs, and OBCs in public sector
employment.
2. Women in STEM Fields – Companies encourage hiring of women in technology and
engineering to reduce gender disparity.
3. Hiring of Veterans in the U.S. – Special employment programs for military veterans to
reintegrate into the workforce.
Ethical Considerations:
(b) Consumerism
Definition:
Consumerism is a social and economic ideology that encourages the acquisition of goods and
services in increasing amounts. It is driven by the idea that high levels of consumption lead to
economic growth and improved quality of life. However, excessive consumerism can also lead
to overconsumption, environmental degradation, and ethical concerns.
Types of Consumerism:
1. Economic Consumerism – Encourages people to buy more products to stimulate
economic growth.
2. Ethical Consumerism – Involves purchasing products that are sustainably produced,
fair-trade certified, or eco-friendly.
3. Conspicuous Consumerism – Buying luxury goods to display social status rather than
fulfill actual needs.
Examples of Consumerism:
1. Fast Fashion Industry – Companies like Zara and H&M promote rapid consumption
of cheap clothing, leading to environmental concerns.
2. Technology Upgrades – Brands like Apple and Samsung encourage frequent phone
upgrades, driving consumer demand.
3. Black Friday Sales – Encourage excessive shopping habits, sometimes leading to
impulse buying and unnecessary purchases.
Ans. The Environment Protection Act (EPA) is a comprehensive law aimed at protecting and
improving the environment. It provides a legal framework for regulating activities that harm the
environment and empowers the government to take necessary measures for environmental
conservation.
The Act was introduced in response to the growing concerns about environmental pollution and
degradation caused by industrialization, urbanization, and deforestation. The legislation helps
ensure that development occurs in a sustainable and environmentally responsible manner.
1. Protection and Improvement of the Environment – To safeguard air, water, land, and
biodiversity from pollution and degradation.
2. Prevention of Environmental Hazards – To regulate activities that may pose risks to
the environment and public health.
3. Compliance with International Treaties – To fulfill India's obligations under
international environmental agreements.
4. Establishment of Environmental Standards – To set limits for pollutants in air, water,
and soil.
5. Empowering the Government – To take necessary actions, impose penalties, and
regulate industries for environmental protection.
The Act defines "environment" as including water, air, land, and the interrelationship
between living organisms and natural resources.
Lay down environmental quality standards for air, water, and soil.
Regulate industrial operations that affect the environment.
Restrict hazardous substances and regulate their handling and disposal.
Conduct environmental impact assessments (EIA) for new projects.
Establish agencies for environmental protection and monitoring.
Under the Act, industries and infrastructure projects must undergo an Environmental Impact
Assessment (EIA) before they are approved. The EIA process evaluates the potential
environmental effects of a project and suggests measures to minimize negative impacts.
The Act imposes strict penalties on individuals and organizations that violate environmental
laws, including:
1. Pollution Control
The Act helps in regulating emissions from industries and vehicles, ensuring that pollution
levels remain within permissible limits. It has led to the enforcement of:
The Act promotes sustainable use of natural resources like forests, rivers, and wildlife. It
supports initiatives for:
Afforestation and biodiversity conservation
Regulating mining activities to prevent ecological damage
Protection of wetlands, coastal zones, and marine life
By controlling greenhouse gas emissions and promoting eco-friendly practices, the Act
contributes to India’s commitment to global climate change agreements like the Paris
Agreement.
The Act ensures that industrial growth does not come at the cost of environmental destruction.
It mandates industries to:
The Act provides a legal framework for public participation in environmental protection. It
enables:
Challenges in Implementation
Despite its significance, the Act faces several challenges: