RETAIL STORE MANAGEMENT SYSTEM

PROJECT REPORT ON DBMS

Submitted
by
A.xxxxxx xxxxxxxx

Under the Esteemed Guidance of

Mrs. D. Mxxxxxxxxxxxx
Assistant Professor
in partial fulfillment of the Academic Requirements for the Degree of

BACHELOR OF TECHNOLOGY

COMPUTER SCIENCE AND ENGINEERING

(Autonomous Institution-UGC, Govt. of India)

Accredited by NAAC with ‘A+’ Grade, UGC, Govt. of India

APRIL 2024 - 2025

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 DEPARTMENT OF COMPUTER SCIENCE AND
ENGINEERING

CERTIFICATE

This is to certify that the Project work entitled “RETAIL STORE MANAGEMENT
SYSTEM” is carried out by A in partial fulfillment for the award of degree of BACHELOR
OF TECHNOLOGY in Computer Science and Engineering, Jawaharlal Nehru Technological
University, Hyderabad during the academic year 2024-2025.

Supervisor’s Signature Head of the Department ((M (D

Department of COMPUTER SCIENCE AND ENGINEERING

DECLARATION

I hereby declare that the project entitled “RETAIL STORE MANAGEMENT SYSTEM”
submitted to Malla Reddy Engineering College for Women affiliated to Jawaharlal Nehru
Technological University, Hyderabad (JNTUH) for the award of the Degree of Bachelor of
ii
Technology in Computer Science and Engineering is a result of original research work done
by us.
It is further declared that the project report or any part thereof has not been previously
submitted to any University or Institute for the award of Degree.

A.DURGA BHAVANI
(23RH1A0510)

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 ACKNOWLEDGEMENT

We feel our self honored and privileged to place our warm salutation to our college
Malla Reddy Engineering College for Women and Department of Information
Technology which gave us the opportunity to have expertise in engineering and
profound technical knowledge.
I would like to deeply thank our Honorable member of parliament Sri. Ch.
MALLA REDDY Garu, founder chairman MRGI, the largest cluster of institutions in
the state of Telangana for providing us with all the resources in the college to make our
project success.
We wish to convey gratitude to our Principal Dr. YVA, for providing us with the
environment and means to enrich our skills and motivating us in our endeavor and
helping us to realize our full potential.
We would like to thank my Internal guide Mrs. D. MANAA, Assistant Professor
and all the Faculty members for their valuable guidance and encouragement towards the
completion of our project work.
We express my sincere gratitude to Prof. Dr, Head of the Department of Computer
Science and Engineering-Data Science for inspiring us to take up a project on this
subject and successfully guiding us towards its completion.

With Regards and Gratitude

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 ABSTRACT

The Retail Store Management System is designed to automate and optimize store operations, including
inventory management, sales processing, customer relationship management (CRM), and employee tracking.
Traditional retail management methods often rely on manual processes or outdated software, leading to
inefficiencies, stock mismanagement, and poor customer service. The proposed system integrates real-time
inventory tracking, a modern POS system, secure payment processing, automated employee
management, and advanced analytics to enhance efficiency and decision-making.

By implementing real-time stock updates, retailers can prevent shortages and overstocking, while CRM
features enable personalized promotions and improved customer engagement. Automated employee
tracking ensures better workforce management, and real-time analytics provide valuable insights for
business growth. Additionally, enhanced security measures such as role-based access control protect
sensitive business data.

The proposed system offers a centralized, user-friendly, and scalable solution, allowing businesses to
manage multiple store locations seamlessly. By reducing human errors, increasing operational efficiency, and
enhancing customer experience, the system aims to drive higher profitability and sustainable business
growth.

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 INDEX

Title i
Certificate of the Guide ii
Declaration of the Student iii
Acknowledgment iv
Abstract v

1. INTRODUCTION 01
1.1 REQUIREMENTS 02
1.2 EXISTING & PROPOSED SYSTEM 3
1.3 ENTITIES 4-5
1.4 RELATIONS 6-7
2. E-R MODEL 8
4. RELATIONAL MODEL 9-10
5. LOGICAL DATABASE DESIGN 11-12
6. OUTPUT SCREENS 13-14
7. FUTURE ENHANCEMENT 15
8. CONCLUSION 16
9. REFERENCES 17
RETAIL STORE MANAGEMENT SYSTEM DEPT OF CSE

CHAPTER 1 - INTRODUCTION

 A Retail Store Management System is crucial for efficiently managing store operations such as
inventory tracking, sales processing, customer management, and employee monitoring. Many retail
businesses still rely on manual processes or outdated systems, leading to inefficiencies, errors, and
operational challenges. The proposed system aims to automate and streamline these processes,
ensuring smooth and error-free operations.

 With real-time inventory tracking, store owners can avoid stock shortages or overstocking. A
modern POS system will support multiple payment methods, improving the checkout experience.
The system will also include CRM features to track customer purchases, offer personalized
promotions, and enhance customer engagement. Additionally, employee management will be
automated, including attendance tracking and performance monitoring.

 Real-time analytics and reporting will provide valuable business insights, helping store owners
make informed decisions. Enhanced security features such as role-based access control will protect
sensitive business data. The system will also support multi-store management, allowing seamless
control across different locations. By reducing human errors and automating processes, the
proposed system will increase efficiency, improve customer satisfaction, and boost profitability.

 This modern, user-friendly, and integrated solution will help retailers stay competitive in today’s
fast-evolving market.

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1.1 REQUIREMENTS

HARDWARE REQUIREMENTS :

 RAM: Atleast 2 GB
 Processor: Celtron 500MHZ or any Pentium Processor
 Hard disk capacity : Minimum 80

GB SOFTWARE REQUIREMENTS :

 Operating System - Windows

 Run time environment - Net Framework 4.5
 Front End - PHP, HTML, CSS, JavaScript
 Back End - My SQL
 Web Browser - Google Chrome, Firefox, or any compatible
update browser

TECHNOLOGY USED:

 PHP
 MySQL
 HTML

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1.2 EXISTING AND PROPOSED SYSTEM

a) Existing System

The existing retail store management system relies on manual processes or outdated software, leading to
inefficiencies. Many stores use handwritten records or basic POS systems that lack integration with
inventory and sales. This results in stock mismanagement, errors, and delays in restocking. The billing
process is often paper-based with limited support for digital payments. Customer relationship
management is weak, with no proper tracking of purchase history or loyalty programs. Employee
management lacks automation, making attendance and performance tracking difficult. Reporting and
analytics are minimal, preventing data-driven decision-making. Security issues arise due to manual
record-keeping and lack of access controls. These limitations reduce efficiency, increase errors, and affect
business growth. A modern, automated system is essential to improve operations and customer
satisfaction.

Drawbacks of Existing System

It is tedious for a customer he existing retail store management system suffers from inefficiencies due to
manual processes, leading to stock mismanagement, errors, and delays. Additionally, poor customer
tracking, weak analytics, and security vulnerabilities hinder business growth and decision-making.

b) PROPOSED SYSTEM

The proposed Retail Store Management System will automate inventory, sales, and customer
management. It will provide real-time stock tracking to prevent shortages and overstocking. A
modern POS system will support multiple payment methods for a seamless checkout experience.
CRM features will help track customer purchases and offer personalized promotions. Employee
management will be automated, including attendance and performance tracking. Real-time
analytics will provide insights for better decision-making. Enhanced security features will ensure
safe and efficient store operations..

Advantages of Proposed System

 proposed system improves efficiency by automating inventory, sales, and employee

management while reducing errors. It enhances customer experience, ensures
secure transactions, provides real-time analytics, and boosts profitability.

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1.3 ENTITIES

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1.RELATIONS:

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CHAPTER 2 - ER MODEL

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CHAPTER 3 - RELATIONAL MODEL

Employee

Emp id Name Address phno email

1 Raju Hyderabad 8976548934 [email protected]
2 Lohit Nalgonda 8564925137 [email protected]
3 Sakshi Guntur 9562314576 [email protected]
4 Mahesh Suryapet 5623145695 [email protected]
5 Divya Medak 6231496521 [email protected]

Store

S_id S_name S_Steet S_city S_State S_phno

1 SmartBuy Mart Vidhya nagar kmr TS 999777700
2 Value Village Statue road kmr TS 9995767700
3 ShopEase Ayodhya kwd TS 9656577700
colony
4 OneStop Retail Ram nagar HYD TS 9987577700
5 Urban Bazaar Sulthan bazar HYD TS 9976777700

PRODUCTS

p_id p_name Manf_date Exp_date PRICE

1 pulses 23-03-2025 01-06-2025 100-200
2 Makeup 23-03-2025 05-09-2025 500-1000
products
3 vegetables 23-03-2025 30-03-2025 50-100
4 fruits 23-03-2025 10-04-2025 40-70
5 medicine 23-03-2025 01-06-2026 300

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Customer

Cust_id C_name Street City State Zip

1 Durga Vidhya nagar kmr TS 503111
2 Vasthu Statue road kmr TS 500100
3 Apoorva Ayodhya kwd TS 500100
colony
4 Mudra Ram nagar HYD TS 500100
5 Rishi Sulthan bazar HYD TS 503111

Supplier

S_id S_name
1 bhavani
2 Roksana
3 Sathwika
4 Afreen
5 Geeshma

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CHAPTER 4 - LOGICAL DATABASE DESIGN

Create database retail;

Use retail;
Create table Employee (Emp id int, name varchar (20), address varchar (20), phno numeric,email
varchar(30));
Insert into Employee values (1,’Raju’,’Hyderabad’,8976548934,’[email protected]’);
Insert into Employee values (2,’Lohit’,’Nalgonda’,8564925137,’[email protected]’);
Insert into Employee values (3,’Sakshi’,’Guntur’,9562314576,’[email protected]’);
Insert into Employee values (4,’Mahesh’,’Suryapet’,5623145695,’[email protected]’);
Insert into Employee values (5,’Divya’,’Medak’,6231496521,’[email protected]’);
Select* from Employee;

Create table Store (S_id int, S_name varchar (20), S_Street varchar (20), S_city varchar(20),S_State
varchar(30),S_phno varchar(30));
Insert into Store values (1,’SmartBuy Mart’,’Vidhya nagar’,’kmr’,’TS’,”99977700”);

Insert into Store values (2,’Value Village’,’Statue road’,’kmr’,’TS’,’9995767700’);

Insert into Store values (3,’ShopEase’,’Ayodhya colony’,’kwd’,’TS’,’9656577700’);

Insert into Store values (4,’OneStop Retail’,’Ram

nagar’,’HYD’,’TS’,’9987577700’); Insert into Store values (5,’Urban

Bazaar’,’Sulthan bazar’,’HYD’,’TS’,9995577700); Select* from Store;

Create table Products(P_id int, P_name varchar (20), Manf_date varchar (20), EXP_date varchar(20),price
varchar(30));
Insert into Products values (1,’pulses’,’23-03-2025’,’27-09-2025’,’100-200’);

Insert into Products values (2,’makeup’,’23-03-2025’,’01-11-2025’,’500-1000’);

Insert into Products values (3,’vegetables’,’27-03-2025’,’20-04-2025’,’50-100’);
Insert into Products values (4,’fruits’,’27-03-2025’,’21-04-2025’,’40-70’);
Insert into Products values (5,’medecine’,’27-03-2025’,’01-10-2026’,’300’);
Select* from Products;

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Create table Customer(C_id int, C_name varchar (20), Street varchar (20), city varchar(20),State
varchar(30),Zip varchar(30));
Insert into Customer values (1,’Durga’,’Vidhya nagar’,’kmr’,’TS’,’503111’);
Insert into Customer values (2,’Vasthu’,’Statue road’,’kmr’,’TS’,’500100’);

Insert into Customer values (3,’Apoorva’,’Ayodhya colony’,’kwd’,’TS’,’500100’);

Insert into Customervalues (4,’Mudra’,’Ram nagar’,’HYD’,’TS’,’500100’);

Insert into Customer values (5,’Rishi’,’Sulthan bazar’,’HYD’,’TS’,’503111’);

Select* from Customer;

Create table Supplier(S_id int, S_name varchar (20));

Insert into Supplier values (1,’Durga’);
Insert into Supplier values (2,’Roksana’);
Insert into Supplier values (3,’Sathwika’);
Insert into Supplier values (4,’Afreen’);
Insert into Supplier values (5,’Geeshma’);
Select* from Supplier;
Find Best-Selling Product:
SELECT P.ProductName, SUM(S.Quantity) AS TotalSold
FROM Sales S
JOIN Products P ON S.ProductID = P.ProductID
GROUP BY P.ProductName
ORDER BY TotalSold DESC
LIMIT 1;
Delete a Customer:
DELETE FROM Sales WHERE CustomerID = 2; -- Remove sales first
DELETE FROM Customers WHERE CustomerID = 2;
Get Total Sales per Product:
SELECT P.ProductName, SUM(S.Quantity) AS TotalSold, SUM(S.TotalAmount) AS TotalRevenue
FROM Sales S
JOIN Products P ON S.ProductID = P.ProductID
GROUP BY P.ProductName;

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CHAPTER 5 - OUTPUT SCREENS

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CHAPTER 6 - FUTURE ENHANCEMENT

AI-Powered Inventory Management – Implement AI-driven demand forecasting to stocklevelsreduce

waste, and prevent overstocking or shortages.

SmartCheckout Systems – Introduce cashier-less stores with RFID, computer vision, and mobile
integration for a seamless shopping experience.

Personalized Customer Experience – Use AI and data analytics to offer personalized promotions,
product recommendations, and loyalty rewards based on customer behavior.

Omnichannel Integration – Enhance online and offline store connectivity by enabling real-time
inventory tracking, click-and-collect options, and seamless returns.

Sustainable Retail Practices – Adopt eco-friendly initiatives such as smart energy management,
biodegradable packaging, and AI-driven waste reduction strategies.

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CHAPTER 7 - CONCLUSION

In this project, “RETAIL STORE MANAGEMENT SYSTEM” we have tried to computerize

various issues related to Retail shops.

Retail store management is a dynamic and essential aspect of the retail industry that ensures
smooth operations, customer satisfaction, and business profitability. Effective management
involves strategic planning, inventory control, customer service, staff management, and financial
oversight. By utilizing modern technology, data analytics, and efficient supply chain management,
retailers can optimize sales and enhance the customer experience.

In today's competitive market, adapting to changing consumer preferences, embracing digital

transformation, and maintaining high operational standards are key to long-term success. A well-
managed retail store not only increases revenue but also builds brand loyalty and a strong market
presence. Ultimately, retail store management plays a crucial role in driving business growth and
ensuring sustainability in an ever-evolving industry.
Finally, we are thankful to our esteemed guidance and support of “MS. MANASA SPANDHANA” mam.

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CHAPTER 8 -REFERENCES

https://www.geeksforgeeks.org/how-to-design-er-diagrams-for-travel-and-tourism-booking-
systems/

https://www.freeprojectz.com/entity-relationship/travel-management-system-er-diagram

https://creately.com/diagram/example/ha2krlup2/online-travel-agency-er-diagram

https://www.travelperk.com/blog/best-travel-agency-software/

https://www.scribd.com/document/182374704/travel-agency-management-system

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