Brilliance

272B7
241B8

www.philips.com/welcome

EN User manual 1
Customer care and warranty 23
Troubleshooting & FAQs 27
Table of Contents
1. Important �������������������������������������� 1
1.1 Safety precautions and
maintenance ��������������������������������� 1
1.2 Notational Descriptions ������������ 3
1.3 Disposal of product and packing
material ������������������������������������������ 4

2. Setting up the monitor �������������� 5

2.1 Installation ������������������������������������ 5
2.2 Operating the monitor �������������� 8
2.3 Remove the Base Assembly for
VESA Mounting ��������������������������� 11

3. Image Optimization ������������������ 12

3.1 SmartImage ��������������������������������� 12
3.2 SmartContrast �����������������������������14

4. PowerSensor™ ��������������������������� 15

5. Daisy-chain function ���������������� 17

6. Technical Specifications ���������� 18

6.1 Resolution & Preset Modes ���� 21

7. Power Management ���������������� 22

8. Customer care and warranty � 23

8.1 Philips’ Flat Panel Monitors
Pixel Defect Policy �������������������� 23
8.2 Customer Care & Warranty �����26

9. Troubleshooting & FAQs �������� 27

9.1 Troubleshooting ������������������������ 27
9.2 General FAQs �����������������������������29
1. Important
• Keep the display away from oil. Oil
1. Important may damage the plastic cover of the
display and void the warranty.
This electronic user’s guide is intended
for anyone who uses the Philips • Remove any object that could fall
monitor. Take time to read this user into ventilation holes or prevent
manual before you use your monitor. proper cooling of the monitor’s
It contains important information and electronics.
notes regarding operating your monitor. • Do not block the ventilation holes
on the cabinet.
The Philips guarantee applies provided
the product is handled properly for • When positioning the monitor, make
its intended use, in accordance with sure the power plug and outlet are
its operating instructions and upon easily accessible.
presentation of the original invoice • If turning off the monitor by
or cash receipt, indicating the date of detaching the power cable or DC
purchase, dealer’s name and model power cord, wait for 6 seconds
and production number of the product. before attaching the power cable
or DC power cord for normal
operation.
1.1 Safety precautions and
• Please use approved power cord
maintenance provided by Philips all the time. If
your power cord is missing, please
Warnings
contact with your local service
Use of controls, adjustments or
center. (Please refer to Service
procedures other than those specified
contact information listed in
in this documentation may result in
Important information manual.)
exposure to shock, electrical hazards
and/or mechanical hazards. • Operate under the specified power
supply. Be sure to operate the
Read and follow these instructions
monitor only with the specified
when connecting and using your
power supply. Use of an incorrect
computer monitor.
voltage will cause malfunction and
Excessive sound pressure from may cause fire or electric shock.
earphones and headphones can cause
• Protect the cable. Do not pull or
hearing loss. Adjustment of the
bend the power cable and signal
equalizer to maximum increases the cable. Do not place the monitor
earphones and headphones output or any other heavy objects on the
voltage and therefore the sound cables, if damaged, the cables may
pressure level. cause fire or electric shock.
• Do not subject the monitor to
Operation
severe vibration or high impact
• Please Keep the monitor out of conditions during operation.
direct sunlight, very strong bright • To avoid potential damage, for
lights and away from any other heat example the panel peeling from the
source. Lengthy exposure to this bezel, ensure that the monitor does
type of environment may result in not tilt downward by more than -5
discoloration and damage to the degrees. If the -5 degree downward
monitor.

1
1. Important
tilt angle maximum is exceeded, the • Oil-based cleaning solutions may
monitor damage will not be covered damage the plastic parts and void
under warranty. the warranty.
• Do not knock or drop the monitor • Unplug the monitor if you are not
during operation or transportation. going to use it for an extensive
• Excessive usage of monitor can period of time.
cause eye discomfort, it’s better to • Unplug the monitor if you need to
take shorter breaks more often at clean it with a slightly damp cloth.
your workstation than longer breaks The screen may be wiped with a
and less often; for example a 5-10 dry cloth when the power is off.
minute break after 50-60-minute However, never use organic solvent,
continuous screen use is likely to such as, alcohol, or ammonia-based
be better than a 15-minute break liquids to clean your monitor.
every two hours. Try to keep your • To avoid the risk of shock or
eyes from eye strain while using the permanent damage to the set, do
screen for a constant period of time not expose the monitor to dust,
by : rain, water, or excessive moisture
• Looking at something varying environment.
distances after a long period • If your monitor gets wet, wipe it
focusing on the screen. with dry cloth as soon as possible.
• Conscious Blinking often while • If foreign substance or water gets in
you work. your monitor, please turn the power
• Gently closing and rolling your off immediately and disconnect
eyes to relax. the power cord. Then, remove the
• Reposition your screen to ap- foreign substance or water, and
propriate height and angle ac- send it to the maintenance center.
cording to your height. • Do not store or use the monitor in
• Adjusting the brightness and locations exposed to heat, direct
contrast to appropriate level. sunlight or extreme cold.
• Adjusting the environment light- • In order to maintain the best
ing similar to that of your screen performance of your monitor and
brightness, avoid the fluorescent use it for a longer lifetime, please
lighting, and surfaces that don’t use the monitor in a location
reflect too much light. that falls within the following
temperature and humidity ranges.
• Seeing a doctor if your symp-
toms. • Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
Maintenance
• To protect your monitor from Important information for Burn-in/
possible damage, do not put Ghost image
excessive pressure on the LCD • Always activate a moving screen
panel. When moving your monitor, saver program when you leave
grasp the frame to lift; do not lift your monitor unattended. Always
the monitor by placing your hand or activate a periodic screen refresh
fingers on the LCD panel. application if your monitor will
display unchanging static content.

2
1. Important
Uninterrupted display of still or 1.2 Notational Descriptions
static images over an extended
period may cause “burn-in”, also The following subsections describe
known as “after-imaging” or “ghost notational conventions used in this
imaging”, on your screen. document.
• “Burn-in”, “after-imaging”, or Notes, Cautions and Warnings
“ghost imaging” is a well-known
Throughout this guide, blocks of text
phenomenon in LCD panel
may be accompanied by an icon and
technology. In most cases, the
printed in bold or italic type. These
“burn-in” or “after-imaging” or
blocks contain notes, cautions or
“ghost imaging” will disappear
warnings. They are used as follows:
gradually over a period of time after
the power has been switched off. Note
Warning This icon indicates important
Failure to activate a screen saver, or information and tips that help you make
a periodic screen refresh application better use of your computer system.
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms Caution
that will not disappear and cannot be This icon indicates information that
repaired. The damage mentioned above tells you how to avoid either potential
is not covered under your warranty. damage to hardware or loss of data.

Service Warning
This icon indicates the potential for
• The casing cover should be opened
bodily harm and tells you how to avoid
only by qualified service personnel.
the problem.
• If there is any need for any
Some warnings may appear in alternate
document for repair or integration,
formats and may not be accompanied
please contact with your local
by an icon. In such cases, the specific
service center. (Please refer to
presentation of the warning is
Service contact information listed in
mandated by the relevant regulatory
Important information manual.)
authority.
• For transportation information,
please refer to “Technical
Specifications”.
• Do not leave your monitor in a car/
trunk under direct sun light.
Note
Consult a service technician if the
monitor does not operate normally, or
you are not sure what procedure to take
when the operating instructions given
in this manual have been followed.

3
1. Important

1.3 Disposal of product and Customers

packing material Philips establishes technically and
economically viable objectives
Waste Electrical and Electronic to optimize the environmental
Equipment-WEEE performance of the organization's
product, service and activities.
From the planning, design and
production stages, Philips emphasizes
the important of making products that
can easily be recycled. At Philips, end-
of-life management primarily entails
participation in national take-back
This marking on the product or on initiatives and recycling programs
its packaging illustrates that, under whenever possible, preferably
European Directive 2012/19/EU in cooperation with competitors,
governing used electrical and electronic which recycle all materials (products
appliances, this product may not be and related packaging material) in
disposed of with normal household accordance with all Environmental
waste. You are responsible for disposal Laws and taking back program with the
of this equipment through a designated
contractor company.
waste electrical and electronic
equipment collection. To determine the Your display is manufactured with high
locations for dropping off such waste quality materials and components
electrical and electronic, contact your which can be recycled and reused.
local government office, the waste
To learn more about our recycling
disposal organization that serves your
program please visit
household or the store at which you
purchased the product. http://www.philips.com/a-w/about/
Your new monitor contains materials sustainability.html
that can be recycled and reused.
Specialized companies can recycle
your product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable
into mono materials.
Please find out about the local
regulations on how to dispose of your
old monitor and packing from your
sales representative.

Taking back/Recycling Information for

4
2. Setting up the monitor
2 Install the base
2. Setting up the monitor 1. Place the monitor face down on a
smooth surface. Pay attention not
to scratch or damage the screen.
2.1 Installation
1 Package contents
Brilliance
272B7

Quick

Start
2. Hold the stand with both hands.
Register your product and get support at
www.philips.com/welcome

(1) Gently attach the stand to the

VESA mount area until the latch
locks the stand.
Power (2) Gently attach the base to the
stand.
(3) Use your fingers to tighten the
screw located at the bottom of
the base, and secure the base to
*HDMI *USB C-C/A *DP the stand tightly.

*USB C-C *USB C-A

1

*Different according to region

2
3

Warnings

5
2. Setting up the monitor

3 Connecting to your PC Connect to PC

1. Connect the power cord to the back
of the monitor firmly.
2. Turn off your computer and unplug
its power cable.
9
1 3. Connect the monitor signal cable to
10
the video connector on the back of
your computer.
8 7 6 5 4 3 2

4. Plug the power cord of your

computer and your monitor into a
nearby outlet.
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.

4 USB C driver installation for RJ45

Before using the USB C docking display,
please ensure to install the USB C
driver.
Step 2
You can go to Philips website support
page to download the “LAN Drivers”.
USB C

Please follow the steps for the

installation:
USB C-C

Step 1

OR USB C-A
USB C
1. Install the LAN driver that matches
your system.
2. Double click driver to install, and
follow Window’s instructions to
1 Kensington anti-theft lock proceed with installation.
2 Audio output 3. It will show “success” when the
installation is finished.
3 DisplayPort output
4. You must reboot your computer
4 Ethernet after the installation has completed.
5 USB fast charger 5. Now you will be able to see
6 USB Type C input/Upstream “Realtek USB Ethernet Network
Adapter” from your program
7 Display port input
installed list.
8 HDMI input 6. We recommend to periodically visit
9 Power Switch the above web link to check for the
availability of the most updated
10 AC power input
driver.

6
2. Setting up the monitor
Note 
  
 
Please contact Philips service hotline for   

Mac address clone tool as necessary. 
  

 
5 USB hub 


To comply with International energy
standards, the USB hub/ports of this
display are disabled during Standby
and Off modes.
Connected USB devices will not work in
this state. Note
To permanently put the USB function If you turn off your monitor via the
in “ON” state, please go to OSD Menu, power switch at any given time, all the
then select “USB standby mode”, and USB ports will power OFF.
switch it to “ON” state.
Warning
6 USB charging USB 2.4Ghz wireless devices, such
This display has USB ports capable of as, wireless mouse, keyboard, and
standard power output including some headphones, maybe have interference
with USB Charging function (identifiable by the high-speed signal of USB
with power icon ). You can use these 3.0 devices, which may result in a
ports to charge your Smart phone or decreased efficiency of the radio
power your external HDD, for example. transmission. Should this happen,
The display must be powered ON at all please try the following methods to
times to be able to use this function. help reduce the effects of interference.

Some select Philips displays may not • Try to keep USB2.0 receivers away
Power or Charge your device when it from USB3.0 connection port.
enters to “Sleep/Standby” mode (White • Use a standard USB extension cable
power LED blinking). In that case, or USB hub to increase the space
please enter to OSD Menu and select between your wireless receiver and
“USB Standby Mode”, then, turn the the USB3.0 connection port.
function to “ON” mode (default=OFF).
This will then keep the USB power and
charging functions active even when the
monitor is in sleep/standby mode.

7
2. Setting up the monitor

2.2 Operating the monitor Description of the On Screen Display

What is On-Screen Display (OSD)?
Description of the control buttons
On-Screen Display (OSD) is a feature
in all Philips LCD monitors. It allows an
end user to adjust screen performance
or select functions of the monitors
directly through an on-screen
instruction window. A user friendly on
screen display interface is shown as
below:




 
3




7 6 5 4 2 1 


Switch monitor’s power
ON and OFF.
Access the OSD menu.
Confirm the OSD Basic and simple instruction on the
adjustment. control keys
In the OSD shown above, you can press
Adjust the OSD menu.
buttons at the front bezel of the
PowerSensor monitor to move the cursor, and press
Change the signal input OK button to confirm the choice or
source. change.
Return to previous OSD The OSD Menu
level. Below is an overall view of the structure
SmartImage. There are of the On-Screen Display. You can use
multiple selections: this as a reference when you want to
EasyRead, Office, Photo, work your way around the different
Movie, Game, Economy, adjustments later on.
LowBlue Mode,Off.

8
2. Setting up the monitor
Note
If this display has "DPS" for ECO design,
the default setting is "ON" mode: it
makes the screen looks slightly dim; for
optimum brightness, enter to the OSD
to set "DPS" to "OFF" mode.
Main menu Sub menu
PowerSensor On 0, 1, 2, 3, 4
Off
LowBlue Mode On 1, 2, 3, 4
Off
Input HDMI 1.4
DisplayPort
USB C
Picture Picture Format Wide Screen, 4:3, 1:1
Brightness 0~100
Contrast 0~100
Sharpness 0~100
SmartResponse Off, Fast, Faster, Fastest
SmartContrast On, Off
Gamma 1.8, 2.0, 2.2, 2.4, 2.6
Pixel Orbiting On, Off
Over Scan On, Off
DPS On, Off
(available for selective models)
Audio Volume 0~100
Mute On, Off

Color Color Temperature Native, 5000K, 6500K, 7500K,

sRGB 8200K, 9300K, 11500K

User Define Red: 0~100

Green: 0~100
Blue: 0~100
Language English, Deutsch, Español, Ελληνική, Français, Italiano,
Magyar, Nederlands, Português, Português do Brasil,
Polski , Русский, Svenska, Suomi, Türkçe, Čeština,
Українська, 简体中文, 繁體中文,日本語,한국어
OSD Settings Horizontal 0~100
Vertical 0~100
Transparency Off, 1, 2, 3, 4
OSD Time Out 5s, 10s, 20s, 30s, 60s
Setup Resolution Notification On, Off
USB USB 3.0, USB 2.0
USB Standby Mode On, Off
DP Out Multi-Stream Clone, Extend
Reset Yes, No
Information

9
2. Setting up the monitor
Resolution notification Height adjustment
This monitor is designed for optimal
performance at its native resolution,
2560 × 1440 @ 60 Hz. When the monitor
is powered on at a different resolution,
an alert is displayed on screen: Use
2560 × 1440 @ 60 Hz for best results.
Display of the native resolution alert 150mm
can be switched off from Setup in the
OSD
(On Screen Display) menu.
Pivot
Physical Function
Tilt
30

-5
0

90

Warning
• To avoid potential screen damage,
Swivel such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
-175 +175

10
2. Setting up the monitor

2.3 Remove the Base Assembly Note

This monitor accepts a 100mm x 100mm
for VESA Mounting
VESA-Compliant mounting interface.
Before you start disassembling the VESA Mounting Screw M4. Always
monitor base, please follow the contact manufacturer for wall-mount
instructions below to avoid any possible installation.
damage or injury.
1. Extend the monitor base to its
maximum height. 100mm

100mm

2. Place the monitor face down on a

smooth surface. Pay attention not
to scratch or damage the screen. 0° 90°
Then lift the monitor base. -5°

* Display design may differ from those

illustrated.

Warning
• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
3. While keeping the release button by more than -5 degrees.
pressed, tilt the stand and slide it • Do not press the screen while
out. adjusting the angle of the monitor.
Grasp only the bezel.

11
3. Image Optimization
How to enable SmartImage?
3. Image Optimization

3.1 SmartImage
What is it?
SmartImage provides presets that
optimize display for different types
of content, dynamically adjusting
brightness, contrast, color and
sharpness in real time. Whether
you're working with text applications,
displaying images or watching a video,
Philips SmartImage delivers great 1. Press to launch the SmartImage
optimized monitor performance. on screen display.
2. Keep pressing to toggle among
Why do I need it?
EasyRead, Office, Photo, Movie,
You want a monitor that delivers Game, Economy, LowBlue Mode
optimized display all your favorite and Off.
types of content, SmartImage software
3. The SmartImage on screen display
dynamically adjust brightness,
will remain on screen for 5 seconds,
contrast, color and sharpness in real
or you can also press "OK" to make
time to enhance your monitor viewing
confirmation.
experience.
There are multiple selections: EasyRead,
How does it work? Office, Photo, Movie, Game, Economy,
SmartImage is an exclusive, leading LowBlue Mode and Off.
edge Philips technology that analyzes

the content displayed on your screen.
Based on a scenario you select, 
SmartImage dynamically enhances the

contrast, color saturation and sharpness
of images to enhance the contents 

being displayed - all in real time with 

the press of a single button.




 



• EasyRead: Helps improve reading

of text based application like PDF
ebooks. By using a special algorithm
which increases the contrast and
boundary sharpness of text content,

12
3. Image Optimization
the display is optimized for a rays from LED displays can cause
stress-free reading by adjusting eye damage and affect vision over
the brightness, contrast and color time. Developed for wellbeing,
temperature of the monitor. Philips LowBlue Mode setting uses
• Office: Enhances text and dampens a smart software technology to
brightness to increase readability reduce harmful shortwave blue
and reduce eye strain. This mode light.
significantly enhances readability • Off: No optimization by
and productivity when you’re SmartImage.
working with spreadsheets, PDF
files, scanned articles or other Note
general office applications.
Philips LowBlue mode, mode 2
• Photo: This profile combines color compliance with TUV Low Blue Light
saturation, dynamic contrast and certification, you can have this mode by
sharpness enhancement to display simply press the hotkey , then press
photos and other images with to select LowBlue Mode, see above
outstanding clarity in vibrant colors SmartImage selection steps.
- all without artifacts and faded
colors.
• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness
displays every details in darker
areas of your videos without
color washout in brighter areas
maintaining a dynamic natural
values for the ultimate video
display.
• Game: Turn on over drive circuit for
best response time, reduce jaggy
edges for fast moving objects on
screen, enhance contrast ratio for
bright and dark scheme, this profile
delivers the best gaming experience
for gamers.
• Economy: Under this profile,
brightness, contrast are adjusted
and backlighting finetuned for just
right display of everyday office
applications and lower power
consumption.
• LowBlue Mode: LowBlue Mode
for easy on-the-eyes productivity
Studies have shown that just as
ultra-violet rays can cause eye
damage, shortwave length blue light

13
3. Image Optimization

3.2 SmartContrast
What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Monitor's
contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up
backlighting for clearer, crisper and
brighter images or dimming backlighting
for clear display of images on dark
backgrounds.

Why do I need it?

You want the very best visual clarity
and viewing comfort for every type of
content. SmartContrast dynamically
controls contrast and adjusts
backlighting for clear, crisp, bright
gaming and video images or displays
clear, readable text for office work.
By reducing your monitor's power
consumption, you save on energy costs
and extend the lifetime of your monitor.

How does it work?

When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a
great entertainment experience when
viewing videos or playing games.

14
 4. PowerSensor™
detection signal for distances up to
4. PowerSensor™ 120 cm or 47 inches. (Setting 4)
• Since some dark colored clothing
How does it work? tends to absorb infrared signals
• PowerSensor works on principle even when the user is within 100 cm
of transmission and reception of or 40 inches of the display, step up
harmless “infrared” signals in order signal strength when wearing black
or other dark clothes.
to detect user-presence.
• When the user is in front of the Hot key Sensor distance
monitor, the monitor operates
normally, at the predetermined
settings that the user has set- i.e. 3

brightness, contrast, color, etc

• Assuming that the monitor was set
to 100% of brightness for example,
when the user leaves his seat and
is no longer in front of the monitor,
Landscape/Portrait mode
the monitor automatically reduces
the power consumption upto 80%.
User present in front User not present

ATTENTION

PowerSensor off

ATTENTION

PowerSensor off

Watt

Above illustrations are for reference purpose only, may not

reflect the exact display of this model.
Power consumption as illustrated above is for reference purpose only

How to adjust settings

Setting
If PowerSensor is not operating
Default settings correctly inside or outside the default
PowerSensor is designed to detect the range, here’s how to fine-tune
presence of the user located between detection:
30 and 100 cm (12 and 40 inches) from • Press the PowerSensor hot key.
the display and within five degrees left
• You will find the adjustment bar.
or right of the monitor.
• Adjust the PowerSensor detection
Custom settings adjustment to Setting 4 and press
If you prefer to be in a position outside OK.
the perimeters listed above, choose • Test the new setup to see if
a higher strength signal for optimal PowerSensor properly detects you
detection efficiency: The higher the in your current position.
setting, the stronger the detection • PowerSensor function is designed
signal. For maximum PowerSensor to work in Landscape mode
efficiency and proper detection, please (horizontal position) only. After
position yourself directly in front of your PowerSensor turn on it, it will
monitor. automatically turn Off if the
monitor is used in Portrait mode
• If you choose to position yourself (90 degree/vertical position); it will
more than 100 cm or 40 inches automatically turn ON if monitor is
from the monitor use the maximum

15
4. PowerSensor™

returned to its default Landscape

position.
Note
A manually selected PowerSensor
mode will remain operational unless
and until it is readjusted or the default
mode is recalled. If you find that the
PowerSensor is excessively sensitive to
nearby motion for some reason, please
adjust to a lower signal strength. Keep
sensor lens clean, if the sensor lens
is dirty, wipe it with alcohol to avoid
reducing of distance detection .

16
5.Daisy-chain function
always update your graphic card driver.
5. Daisy-chain function 2. There are two modes available
Daisy-chain enables multiple monitor when you daisy chaining: “Clone” and
connections “Extend”, enter the following OSD
This Philips display is equipped with manual path for the selection: OSD /
DisplayPort 1.2 interface which enables Setup / DP Out Multi-Stream / Clone,
daisy-chaining to multiple displays. Extend.
Now you can daisy chain and use 3. When you daisy-chaining to multiple
multiple monitors via a single cable displays, we recommend that you enter
from one display to the next. to the OSD manual to set USB to USB 2.0
for optimal resolution, the USB3.0 may
How to daisy chain display
result in reduced resolution.
• Connect DisplayPort cable to DP   
port from laptop 
 

• To daisy chain to the 2nd display,  

  
  
connect DisplayPort cable to DP 
port from the first display DP out  


port 

• Repeat above steps, you can daisy

chain multiple displays
• Refer below table for the numbers
of multiple display chaining

Display Maximum
Resolution number of display
DP DP OUT (standard 60 chaining(including
Hz) 1st motherboard
connection display)
Extend mode (DP1.2)
1680 x 1050 5
1920 x 1080 4
(1080p) or
DP 1920 x 1200
2560 x 1440 2

Note
1. Depending on the capabilities of
your graphic cards, you should be able
to daisy chain multiple displays with
various configurations. Your display
configurations will depend on your
graphic card capabilities. Please check
with your graphic card vendor and

17
6.Technical Specifications

6. Technical Specifications
Picture/Display
Monitor Panel Type IPS Technology
Backlight LED
Panel Size 27" W (68.5 cm)
Aspect Ratio 16:9
Pixel Pitch 0.2331(H) mm x 0.2331(V) mm
SmartContrast 50,000,000:1
Response Time (typ.) 14 ms(GtG)
SmartResponse Time (typ.) 5 ms(GtG)
Optimum Resolution 2560 x 1440 @ 60 Hz
Viewing Angle 178° (H) / 178° (V) @ C/R > 10
Display Colors 16.7 M
Flicker Free Yes
Picture Enhancement SmartImage
Vertical Refresh Rate 50 Hz - 76 Hz
Horizontal Frequency 30 kHz - 99 kHz
sRGB YES
LowBlue Mode YES
EasyRead YES
Connectivity
Signal Input/Output HDMI 1.4(Digital), DisplayPort 1.2, DisplayPort Out
USB type-Cx1 (DP Alt mode, Power Delivery, data,
USB upstream) (10Gbps), USB3.1x3 (including 1 fast
charging, 5V/1.5A)
USB C(up to 65W)
USB C-Power Delivery
(5V/3A, 7V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/3.25A)
Input Signal Separate Sync, Sync on Green
Audio In/Out Audio out
RJ45 Yes, through USB C port
Convenience
Built-in speaker 2Wx2
User Convenience
English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brazil Portuguese,
OSD Languages Polish, Russian, Swedish, Finnish, Turkish, Czech,
Ukranian, Simplified Chinese, Traditional Chinese,
Japanese, Korean
Other Convenience VESA mount(100×100mm), Kensington Lock
Plug & Play Compatibility DDC/CI, sRGB, Windows 10/8.1/8/7, Mac OS X
Stand
Tilt -5 / +30 degree
Swivel -175 / +175 degree

18
6.Technical Specifications
Height adjustment 150mm
Pivot 90 degree
Power
AC Input AC Input AC Input
Consumption Voltage at Voltage at Voltage at
100VAC , 50Hz 115VAC , 50Hz 230VAC, 50Hz
Normal Operation 44.00W (typ.) 44.10W (typ.) 44.20W (typ.)
Sleep (Standby mode) <0.5W <0.5W <0.5W
Off mode <0.3W <0.3W <0.3W
Off mode (AC switch) 0W 0W 0W
AC Input AC Input AC Input
Heat Dissipation* Voltage at Voltage at Voltage at
100VAC , 50Hz 115VAC , 50Hz 230VAC , 50Hz
150.17 BTU/hr 150.51 BTU/hr 150.85 BTU/hr
Normal Operation
(typ.) (typ.) (typ.)
Sleep (Standby mode) <1.71 BTU/hr <1.71 BTU/hr <1.71 BTU/hr
Off mode <1.02 BTU/hr <1.02 BTU/hr <1.02 BTU/hr
Off mode (AC switch) 0 BTU/hr 0 BTU/hr 0 BTU/hr
On Mode(ECO mode) 19.7W (typ.)
PowerSensor 9W (typ.)
On mode: White, Standby/Sleep mode: White
Power LED indicator
(blinking)
Power Supply Built-in, 100-240V AC, 50-60Hz
Dimensions
Product with stand
614 x 548 x 257 mm
(WxHxD)
Product without stand
614 x 372 x 56 mm
(WxHxD)
Product with packaging
690 x 458 x 252 mm
(WxHxD)
Weight
Product with stand 7.38 kg
Product without stand 4.95 kg
Product with packaging 10.16 kg
Operating Condition
Temperature range
0°C to 40 °C
(operation)
Relative humidity
20% to 80%
(operation)
Atmospheric pressure
700 to 1060hPa
(operation)
Temperature range
-20°C to 60°C
(Non-operation)

19
6.Technical Specifications
Relative humidity
10% to 90%
(Non-operation)
Atmospheric pressure
500 to 1060hPa
(Non-operation)
Environmental and energy
ROHS YES
Packaging 100% recyclable
Specific Substances 100% PVC BFR free housing
Cabinet
Color Black
Finish Texture

Note
1. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaflet.
2. Smart response time is the optimum value from either GtG or GtG (BW) tests.
3. USB hub is only support mouse or keyboard to wake up the system while on
power saving mode.
4. To enable USB docking, USB C or USB A-C (when your data transmission is
through HDMI/DP) cable is required.
5. This display fully support the charging to Mac book and Chrome book through
USB C-C cable.

20
6.Technical Specifications

6.1 Resolution & Preset Modes

Maximum Resolution
2560 x 1440 @ 75 Hz (digital input)
Recommended Resolution
2560 x 1440 @ 60 Hz (digital input)

H. freq Resolution V. freq (Hz)

(kHz)
31.47 720 x 400 70.09
31.47 640 x 480 59.94
35.00 640 x 480 66.67
37.86 640 x 480 72.81
37.50 640 x 480 75.00
35.16 800 x 600 56.25
37.88 800 x 600 60.32
46.88 800 x 600 75.00
48.08 800 x 600 72.19
47.73 832 x 624 74.55
48.36 1024 x 768 60.00
56.48 1024 x 768 70.07
60.02 1024 x 768 75.03
44.77 1280 x 720 59.86
60 1280 x 960 60
63.89 1280 x 1024 60.02
79.98 1280 x 1024 75.03
55.94 1440 x 900 59.89
65.29 1680 x 1050 59.95
67.50 1920 x 1080 60.00
88.79 2560 x 1440 59.95
111.03 2560 x 1440 74.97

Note
Please notice that your display works
best at native resolution of 2560 x 1440
@ 60Hz. For best display quality,please
follow this resolution recommendation.

21
7.Power Management

7. Power Management
If you have VESA DPM compliance
display card or software installed in
your PC, the monitor can automatically
reduce its power consumption when
not in use. If an input from a keyboard,
mouse or other input device is
detected, the monitor will 'wake up'
automatically. The following table
shows the power consumption and
signaling of this automatic power saving
feature:
Power Management Definition

VESA Power LED

Video H-sync V-sync
Mode Used Color

44.10W
(typ.)
Active ON Yes Yes White
165W
(max.)

Sleep
White
(Standby OFF No No 0.5W (typ.)
(blink)
mode)

Off mode
OFF - - 0W (typ.) OFF
(AC switch)

The following setup is used to measure

power consumption on this monitor.
• Native resolution: 2560 × 1440
• Contrast: 50%
• Brightness: 100%
• Color temperature: 6500k with full
white pattern
Note
This data is subject to change without
notice.

22
8.Customer care and warranty
of red, green and blue. Many pixels
8. Customer care and together form an image. When all sub
warranty pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
8.1 Philips’ Flat Panel Monitors colored sub pixels together appear as a
Pixel Defect Policy single black pixel. Other combinations
of lit and dark sub pixels appear as
Philips strives to deliver the highest single pixels of other colors.
quality products. We use some
of the industry's most advanced Types of Pixel Defects
manufacturing processes and practice Pixel and sub pixel defects appear on
stringent quality control. However, the screen in different ways. There are
pixel or sub pixel defects on the TFT two categories of pixel defects and
Monitor panels used in flat panel several types of sub pixel defects within
monitors are sometimes unavoidable. each category.
No manufacturer can guarantee that
all panels will be free from pixel Bright Dot Defects
defects, but Philips guarantees that Bright dot defects appear as pixels or
any monitor with an unacceptable sub pixels that are always lit or 'on'. That
number of defects will be repaired is, a bright dot is a sub-pixel that stands
or replaced under warranty. This out on the screen when the monitor
notice explains the different types of displays a dark pattern. There are the
pixel defects and defines acceptable types of bright dot defects.
defect levels for each type. In order to
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are One lit red, green or blue sub pixel.
more noticeable than others. This policy
is valid worldwide.

subpixel

pixel
Two adjacent lit sub pixels:
- Red + Blue = Purple
Pixels and Sub pixels - Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
A pixel, or picture element, is composed
of three sub pixels in the primary colors

23
8.Customer care and warranty
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also specifies tolerances for the
proximity of pixel defects.

Three adjacent lit sub pixels (one white

pixel).

Note
A red or blue bright dot must be
more than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than Pixel Defect Tolerances
neighboring dots.
In order to qualify for repair or
Black Dot Defects replacement due to pixel defects during
the warranty period, a TFT Monitor
Black dot defects appear as pixels or
panel in a Philips flat panel monitor
sub pixels that are always dark or 'off'.
must have pixel or sub pixel defects
That is, a dark dot is a sub-pixel that
exceeding the tolerances listed in the
stands out on the screen when the
following tables.
monitor displays a light pattern. These
are the types of black dot defects.

24
8.Customer care and warranty
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer

Note
1 or 2 adjacent sub pixel defects = 1 dot defect

25
8.Customer care and warranty

8.2 Customer Care & Warranty

For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.

For Warranty Period please refer to Warranty Statement in Important Information

Manual.

For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is offered via our Certified Service Center.

If you wish to make use of this service, please be sure to purchase the service within
30 calendar days of your original purchase date. During the extended warranty
period, the service includes pickup, repair and return service, however the user will be
responsible for all costs accrued.

If the Certified Service Partner cannot perform the required repairs under the offered
extended warranty package, we will find alternative solutions for you, if possible, up
to the extended warranty period you have purchased.

Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.

Philips Customer Care Center number listed below.

• Local Standard • Extended Warranty • Total Warranty Period

Warranty Period Period
• Depend on • + 1 Year • Local Standard warranty period
different Regions +1
• + 2 Years • Local Standard warranty period
+2
• + 3 Years • Local Standard warranty period
+3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to important information manual for regional service hotline, which is
available on the Philips website support page.

26
9.Troubleshooting & FAQs
• Make sure the computer is turned
9. Troubleshooting & on.
FAQs AUTO button doesn't function
• The auto function is applicable only
in VGA-Analog mode. If the result is
9.1 Troubleshooting not satisfactory, you can do manual
This page deals with problems that can adjustments via the OSD menu.
be corrected by a user. If the problem
Note
still persists after you have tried these
The Auto Function is not applicable in
solutions, contact Philips customer
DVI-Digital mode as it is not necessary.
service representative.
Visible signs of smoke or sparks
Common Problems
• Do not perform any troubleshooting
No Picture (Power LED not lit) steps
• Make sure the power cord is • Disconnect the monitor from mains
plugged into the power outlet and power source immediately for safety
into the back of the monitor.
• Contact with Philips customer
• First, ensure that the power button service representative immediately.
on the front of the monitor is in the
OFF position, then press it to the Imaging Problems
ON position. Image is not centered
No Picture (Power LED is White) • Adjust the image position using
• Make sure the computer is turned the “Auto” function in OSD Main
on. Controls.
• Make sure the signal cable is • Adjust the image position using
properly connected to your the Phase/Clock of Setup in OSD
computer. Main Controls. It is valid only in VGA
mode.
• Make sure the monitor cable has
no bent pins on the connect side. If Image vibrates on the screen
yes, repair or replace the cable. • Check that the signal cable is
• The Energy Saving feature may be properly securely connected to the
activated graphics board or PC.
Screen says Vertical flicker appears

  

• Make sure the monitor cable • Adjust the image using the “Auto”
is properly connected to your function in OSD Main Controls.
computer. (Also refer to the Quick • Eliminate the vertical bars using
Start Guide). the Phase/Clock of Setup in OSD
• Check to see if the monitor cable Main Controls. It is valid only in VGA
has bent pins. mode.

27
9.Troubleshooting & FAQs
Horizontal flicker appears damage mentioned above is not
covered under your warranty.
Image appears distorted. Text is fuzzy
or blurred.

• Adjust the image using the “Auto” • Set the PC’s display resolution
function in OSD Main Controls. to the same mode as monitor’s
recommended screen native
• Eliminate the vertical bars using resolution.
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA Green, red, blue, dark, and white dots
mode. appears on the screen
Image appears blurred, indistinct or too • The remaining dots are normal
dark characteristic of the liquid crystal
used in today’s technology, Please
• Adjust the contrast and brightness refer the pixel policy for more detail.
on On-Screen Display.
* The "power on" light is too strong and
An "after-image", "burn-in" or "ghost is disturbing
image" remains after the power has
been turned off. • You can adjust “power on” light
using the power LED Setup in OSD
• Uninterrupted display of still or main Controls.
static images over an extended
period may cause "burn-in", also For further assistance, refer to the
known as "after-imaging" or "ghost Service contact information listed in
imaging", on your screen. "Burn-in", Important information manual and
"after-imaging", or "ghost imaging" contact Philips customer service
is a well-known phenomenon in representative.
LCD panel technology. In most * Functionality different according to
cases, the "burn-in" or "after- display.
imaging" or "ghost imaging" will
disappear gradually over a period
of time after the power has been
switched off.
• Always activate a moving screen
saver program when you leave your
monitor unattended.
• Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
• Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or
“after-imaging” or “ghost imaging”
symptoms that will not disappear
and cannot be repaired. The

28
9.Troubleshooting & FAQs

9.2 General FAQs install your monitor. Follow the

instructions in your user manual,
Q1: When I install my monitor what monitor drivers (.inf and .icm files)
should I do if the screen shows will be installed automatically.
'Cannot display this video
mode'? Q4: How do I adjust the resolution?
Ans.: Recommended resolution for this Ans.: Your video card/graphic driver
monitor: 2560 x 1440 @ 60 Hz. and monitor together determine
the available resolutions. You
• Unplug all cables, then connect your can select the desired resolution
PC to the monitor that you used under Windows® Control Panel
previously. with the "Display properties".
• In the Windows Start Menu, select
Settings/Control Panel. In the Q5: What if I get lost when I am
Control Panel Window, select the making monitor adjustments via
Display icon. Inside the Display OSD?
Control Panel, select the 'Settings' Ans.: Simply press the OK button, then
tab. Under the setting tab, in box select 'Reset' to recall all of the
labelled 'desktop area', move the original factory settings.
sidebar to 2560 x 1440 pixels.
Q6: Is the LCD screen resistant to
• Open 'Advanced Properties' and
scratches?
set the Refresh Rate to 60 Hz, then
click OK. Ans.: In general it is recommended
that the panel surface is not
• Restart your computer and repeat
subjected to excessive shocks
step 2 and 3 to verify that your PC is
and is protected from sharp or
set at 2560 x 1440 @ 60 Hz.
blunt objects. When handling the
• Shut down your computer, monitor, make sure that there is
disconnect your old monitor and no pressure or force applied to
reconnect your Philips LCD monitor. the panel surface side. This may
• Turn on your monitor and then turn affect your warranty conditions.
on your PC.
Q7: How should I clean the LCD
Q2: What is the recommended surface?
refresh rate for LCD monitor?
Ans.: For normal cleaning, use a clean,
Ans.: Recommended refresh rate in soft cloth. For extensive cleaning,
LCD monitors is 60 Hz, In case of please use isopropyl alcohol. Do
any disturbance on screen, you not use other solvents such as
can set it up to 75 Hz to see if ethyl alcohol, ethanol, acetone,
that removes the disturbance. hexane, etc.
Q3: What are the .inf and .icm files? Q8: Can I change the color setting of
How do I install the drivers (.inf my monitor?
and .icm)?
Ans.: Yes, you can change your color
Ans.: These are the driver files for your setting through OSD control as
monitor. Your computer may the following procedures,
ask you for monitor drivers (.inf
and .icm files) when you first

29
9.Troubleshooting & FAQs
• Press "OK" to show the OSD (On Q10: Are Philips LCD monitors Plug-
Screen Display) menu and- Play?
• Press "Down Arrow" to select the Ans.: Yes, the monitors are Plug-and-
option "Color" then press "OK" to Play compatible with Windows
enter color setting, there are three 10/8.1/8/7, Mac OSX
settings as below.
1. Color Temperature: The settings Q11: What is Image Sticking,
are Native, 5000K, 6500K, or Image Burn-in, or After
7500K, 8200K, 9300K and Image, or Ghost Image in LCD
11500K. With settings in the panels?
5000K range the panel appears Ans.: Uninterrupted display of still or
"warm, with a red-white static images over an extended
color tone", while a 11500K period may cause "burn-in",
temperature yields "cool, also known as "after-imaging"
bluewhite toning". or "ghost imaging", on your
2. sRGB: This is a standard setting screen. "Burn-in", "after-
for ensuring correct exchange of imaging", or "ghost imaging" is
colors between different device a well-known phenomenon in
(e.g. digital cameras, monitors, LCD panel technology. In most
printers, scanners, etc). cases, the "burn-in" or "after-
imaging" or "ghost imaging" will
3. User Define: The user can choose disappear gradually over a period
his/her preference color setting of time after the power has been
by adjusting red, green blue switched off.
color. Always activate a moving screen
saver program when you leave
Note your monitor unattended.
A measurement of the color of light Always activate a periodic screen
radiated by an object while it is being refresh application if your LCD
heated. This measurement is expressed monitor will display unchanging
in terms of absolute scale, (degrees static content.
Kelvin). Lower Kevin temperatures such
as 2004K are red; higher temperatures Warning
such as 9300K are blue. Neutral Failure to activate a screen saver, or
temperature is white, at 6504K. a periodic screen refresh application
may result in severe “burn-in” or “after-
Q9: Can I connect my LCD monitor to
image” or “ghost image” symptoms
any PC, workstation or Mac?
that will not disappear and cannot be
Ans.: Yes. All Philips LCD monitors are repaired. The damage mentioned above
fully compatible with standard is not covered under your warranty.
PCs, Macs and workstations.
You may need a cable adapter Q12: Why is my Display not showing
to connect the monitor to your sharp text, and is displaying
Mac system. Please contact your jagged characters?
Philips sales representative for Ans.: Your LCD monitor works best at
more information. its native resolution of 2560 x

30
9.Troubleshooting & FAQs
1440 @ 60 Hz. For best display, Q16: Why is this monitor not charging
please use this resolution. my notebook from the USB type
C port?
Q13: How to unlock/lock my hot key?
Ans.: The USB C port of this display is
Ans.: Please press for 10
capable of giving power output
seconds to unlock/lock the hot
to charge notebooks/device.
key, by doing so, your monitor
However, not all notebooks or
pops out “Attention” to show
devices are capable of being
the unlock/lock status as shown
charged from USB type C port.
below illustrators.
Please check if your notebook/
device is capable of power
   charging function. You may have
a USB type C port, but it may be
limited to only data transmission
function. If your notebook/device
   supports charging function
through USB type C port, please
make sure that this function is
Q14: Where can I find Important enabled from your system’s bios
Information manual mentioned or other software combination,
in EDFU? if required. It is possible that
the commercial policy of your
Ans.: Important Information manual
notebook/device may require
can be download on the Philips
you to purchase their own brand
website support page.
specific power accessories. In
Q15: When I project from my notebook that case, it may not recognize
through “USB type C” connector and block the Philips USB type C
to this display, I cannot see power charging function. This is
anything on the display? not a fault of the Philips display.
Please refer to the detailed
Ans.: The USB C port of this display
operation manual of your
is capable of receiving and
notebook or device and contact
transferring power, data and
them.
video. Please ensure that your
notebook/device USB type Q17: When I connect USB C-A cable
C connector supports Data to boost my hub functionality,
transmission and supports DP there’s always pop up a message,
ALT mode for video output. how to off show this message?
Please check if you have to
Ans.: This message is USB Billboard,
enable the functions via your
however your hub functionality
Notebook bios or other software
is still workable, in order to
combinations to enable the
off show the message, please
transmission/reception.
consult your source device
vender.

31
© 2018 Koninklijke Philips N.V. All rights reserved.

This product was manufactured and brought to the market

by or on behalf of Top Victory Investments Ltd. or one of
its affiliates. Top Victory Investments Ltd. is the warrantor
in relation to this product. Philips and the Philips Shield
Emblem are registered trademarks of Koninklijke Philips
N.V. used under license.

Specifications are subject to change without notice.

Version: M7272BUE1T