Duy Tan University

International School

Smart Travel Advisory System

Member : Truong Dinh Thao Doan (Leader)
Dang Ngoc Tan
Nguyen Tu Cuong
Tran Le Quoc Huy
Class : CMU-CS 297 BHIS
Lecturers : M.Sc Le Van Tinh

Da Nang, March 7, 2025

 PROJECT INFORMATION

Project Name Smart Travel Advisory Project Smart Travel

System Abbreviate

Start Date 22/02/2025 End Date 7/03/2025

Main International School,
Organizations Duy Tan University

Project Advisor M.Sc Tinh, Le Van

Truong Dinh Thao Doan 29204138095
Dang Ngoc Tan 29214627267
Nguyen Tu Cuong 29214360592
Tran Le Quoc Huy 29214151841

Member Idea Day Day Day Day

Meetin Meeting Meeting Meeting
g 27/2/202 2/3/2025 7/3/2025
23/2/20 5
25
Truong Dinh Thao Yes Yes Yes Yes Yes
Doan
Dang Ngoc Tan Yes Yes Yes Yes

Yes Yes Yes Yes

Nguyen Tu Cuong

Yes Yes Yes Yes

Tran Le Quoc Huy
 TABLE OF CONTENTS

1. Project Name ....................................................................................................................... 3

2. Project Overview ................................................................................................................. 3

3. Introduction ......................................................................................................................... 3

4. Problem Definition .............................................................................................................. 3

5. Purpose ................................................................................................................................ 3

6. Scope .................................................................................................................................... 4

7. User Needs in Trip Planning .............................................................................................. 4

8. Current Status of Travel Applications ............................................................................. 4

9. User Survey Feedback on Travel Needs ........................................................................... 4

10. Project Solutions ............................................................................................................... 5

11. Project Value ..................................................................................................................... 5

12. Tasks and Scope ................................................................................................................ 6

13. Deliverables ....................................................................................................................... 6

14. Budget and Resources ...................................................................................................... 6

15. Use Cases ........................................................................................................................... 6

16. Project Limitations ........................................................................................................... 7

17. Conclusion ......................................................................................................................... 7

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1. Project Name
Smart Travel Advisory System

2. Project Overview
The Smart Travel Advisory System is a multi-platform mobile application
designed to assist users in searching for information, planning, and
organizing their travel trips. The app not only provides detailed information
about destinations but also integrates booking services, entertainment
activities, and user reviews. The goal is to provide users with a complete and
convenient travel experience.

3. Introduction
3.1. Current Travel Situation
Travel has become an indispensable part of many people's lives. According to
reports from the World Tourism Organization (UNWTO), international tourism
has recovered strongly after the COVID-19 pandemic, with international
tourist arrivals expected to reach record levels in the coming years. However,
this growth also poses many challenges, especially in creating solutions that
help users easily plan and organize their trips.

3.2. Challenges in Travel Planning

Users often face difficulties in:
 Finding accurate information about destinations.
 Planning trips with multiple activities and locations.
 Tracking and managing bookings for hotels, flights, and transportation.
 Using multiple applications to complete various steps in the planning
process, leading to confusion and inefficiency.

4. Problem Definition
Although there is a wealth of information and services available online, users
still encounter the following issues:
 Lack of centralized information: Users must search for information
from multiple sources, resulting in inconsistencies and difficulties in
making decisions.
 Challenges in planning: Organizing a trip with many destinations and
activities requires significant time and effort.
 Complex bookings: Users often have to navigate between several
websites to book hotels, flights, and other services, causing
inconvenience.
 Lack of personalization: Many current applications do not provide
suggestions tailored to users' preferences and needs, leading to
unsatisfactory experiences.

5. Purpose
The main objectives of the project are to develop a mobile application that
allows users to:

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  Search for information: Provide detailed and reliable information
about destinations, booking services, and entertainment activities.
 Plan trips: Assist users in creating and managing personalized
itineraries for their journeys.
 Book online: Integrate booking services for hotels, flights, and
transportation.
 Leave reviews: Allow users to leave reviews and feedback about the
places and services they have experienced.

6. Scope
6.1. Project Scope
The project will include:
 Developing a mobile application with core functionalities such as
search, planning, booking, and reviewing.
 Research and analysis: Conduct surveys to identify user needs and
analyze the market to determine success factors.
 User Interface (UI/UX) design: Create an intuitive and user-friendly
interface.
 Testing and deployment: Perform quality assurance tests and release
the application to users.

6.2. Project Limitations

 The project will not include the development of travel services such as
organizing tours or providing guiding services.
 The application will focus on providing information and integrating
services from third parties.

7. User Needs in Trip Planning

Users of the application need:
 Quick access to information: The ability to search for information
about destinations and services quickly and easily.
 Effective planning: A tool to help them organize their trips in a clear
and structured manner.
 Information management: An interface to manage bookings and
itineraries without difficulty.
 Personalization: Suggestions and information that align with their
individual preferences and needs.

8. Current Status of Travel Applications

8.1. Assessment of Current Systems
Current travel systems and applications encounter several issues, such as:
 Lack of automation in searching and booking.
 Slow responses from systems regarding booking statuses.
 Absence of suggestions and personalization, leading to poor user
experiences.

9. User Survey Feedback on Travel Needs

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Survey results show:
 70% of users find it challenging to search for information.
 80% of users desire an integrated application for booking services.
 65% of users request features for itinerary suggestions based on
personal preferences.

9.1. Analysis of Survey Results

Factor User Percentage

(%)

Difficulty in searching 70%

Desire for integrated 80%

services

Need for itinerary 65%

suggestions
The survey results indicate a significant demand from users for an integrated
travel application. This suggests that developing an application like the Smart
Travel Advisory System is not only necessary but also has great potential for
success.

10. Project Solutions

10.1. Application Development Solutions
To address these issues, the project will implement the following solutions:
 Development of a mobile application with essential functionalities:
o Search for destinations: Provide detailed information about
tourist destinations with images and reviews from other users.
o Create personalized itineraries: Allow users to plan their trips
by dragging and dropping destinations and activities.
o Integrate booking services: Connect with services like
Booking.com and Expedia for direct bookings.
o Review functionality: Enable users to leave reviews and
comments about locations and services they have experienced.
 Integration of third-party APIs: Use Google Places API and Weather
API to provide accurate and timely information.

10.2. Benefits of the Solutions

 Help users save time and effort in searching for and planning their trips.
 Provide comprehensive and reliable information, assisting users in
making better decisions.
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  Enhance the travel experience through personalized suggestions.

11. Project Value

11.1. Value for Users
The project will provide significant value to users through:
 Time savings: Users will not need to spend excessive time searching
for information or planning trips.
 Reliable information: Offer accurate and up-to-date information about
destinations and services.
 Optimized travel experiences: Personalized suggestions will help
users have more enjoyable and memorable trips.

11.2. Value for Stakeholders

 For developers: The application will open up new business
opportunities in the travel sector.
 For partner services: Services like hotels and airlines will gain
broader exposure through the application.

12. Tasks and Scope

12.1. Implementation Plan
 Phase 1: Market Research (1 month):
o Conduct surveys and analyze user needs to identify essential
functionalities for the application.
o Analyze existing travel applications to determine strengths and
weaknesses, leading to necessary improvements.
 Phase 2: UI/UX Design (1 month):
o Create wireframes and prototypes for the application.
o Conduct user testing to gather feedback and adjust designs
accordingly.
 Phase 3: Application Development (2 months):
o Program core functionalities and integrate APIs.
o Perform functional testing and bug fixes.
 Phase 4: Testing and Deployment (1 month):
o Conduct final quality assurance tests and release the application
to users.
o Gather user feedback for future improvements to the application.

12.2. Task Assignments

 Development Team: Responsible for developing the application and
integrating services.
 Design Team: Responsible for the interface design and user
experience.
 Market Research Team: Conduct surveys and analyze user needs.

13. Deliverables
 Complete mobile application: With developed functionalities.
 Market research report: Analysis and survey results.
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  User manual: Instructions for users on how to use the application.
 Technical documentation: Detailed information for the development
team.

14. Budget and Resources

14.1. Budget Estimate
 Development Costs: 95 million VND
o Developers (2 people): 30 million VND/month x 2 months = 60
million VND
o Designer (1 person): 20 million VND/month x 1 month = 20 million
VND
o Development tools (hosting, software): 15 million VND
 Promotion Costs: 50 million VND
 Maintenance Costs: 10 million VND/month

14.2. Required Resources

 Personnel: Developers, UI/UX designers, market research staff.
 Technology: Computers, application development software, hosting,
and API services.

15. Use Cases

15.1. Application Use Scenarios
1. Searching for destinations: Users enter keywords to find destinations
and view detailed information, including images, descriptions, and
reviews from other users.
2. Planning trips: Users create itineraries by dragging and dropping
destinations and activities into a specific schedule.
3. Booking: Users book hotel rooms and flights directly through the
application, receiving confirmation codes instantly.
4. Leaving reviews: Users write reviews about their experiences at
locations, helping others gain more information.
5. Automatic suggestions: The application suggests destinations and
activities based on users' personal preferences.

15.2. Specific Examples

 Example 1: A user wants to explore famous tourist spots in Da Nang.
They open the application, search for "Da Nang," and receive a list of
locations such as Ba Na Hills, Golden Bridge, and activities like visiting
Marble Mountains. They can save their favorite destinations and create
an itinerary for their trip.
 Example 2: A family wants to plan their summer vacation. They use
the application to create a 5-day itinerary, including sightseeing
locations and entertainment activities, while also booking hotels
through the app. They can also receive suggestions for local restaurants
near their stops.

16. Project Limitations

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16.1. Development Time Constraints
The project may face challenges in meeting deadlines due to external factors
such as resource availability and budget. Changes in user requirements may
also impact progress.

16.2. API Integration Challenges

Integrating third-party APIs may encounter difficulties and affect the
application's performance. There could be issues with reliability and service
speed, especially during peak travel seasons when traffic increases.

16.3. Dependence on External Information

The quality of information provided to users depends on the accuracy and
timeliness of updates from external services. If information is not updated
promptly, it can negatively affect user experiences.

16.4. Maintenance Challenges

After release, maintaining and updating the application may pose difficulties
if sufficient budget and manpower are not available. Continuous gathering of
user feedback and application improvements are also necessary.

17. Conclusion
The Smart Travel Advisory System not only meets users' needs for
information search and travel planning but also offers an enjoyable and
convenient travel experience. This project has great potential for
development and expansion in the future, contributing to the enhancement
of travel service quality and meeting the increasing demands of consumers.