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WDU202c: UI Design Wireframe Quiz Questions and

Answers
The UI/UX Design (Trường Đại học FPT)

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Câu 1: What is the primary benefit of using low-fidelity wireframes in the UI design process?
A. To showcase the final visual design aesthetics
B. To test the overall information architecture and user flow
C. To demonstrate complex interactions and animations

ĐÁP ÁN:
B. To test the overall information architecture and user flow

Câu 2: What is the best practice to agree on user needs and client needs?
A. Have these needs clearly stated in detail. Have broad statements, and avoid narrow ones
B. Have these needs outlined broadly, avoid narrow statments. Ask questions
C. Have these needs clearly stated in detail. Avoid broad statements, but also not too narrows
D. Have these needs clearly stated in detail. Avoid broad statements, but also not too narrow. Do not
question the client's decision.

ĐÁP ÁN:
C. Have these needs clearly stated in detail. Avoid broad statements, but also not too narrows

Câu 3: In the app design process, which department is responsible for making decisions that impact
the entire project?
A. Business Analysis (BA)
B. Project Manager (PM)
C. Designer
D. Developer

ĐÁP ÁN:
B. Project Manager (PM)

Câu 4: This image are a good way to experiment with a color palette, fonts, and style as well as plan
visual hierarchy of a project. This image is ___
A. Mood board
B. Gallery
C. Storyboard
D. Color palette

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ĐÁP ÁN:
A. Mood board

Câu 5: What element of UI design guides users through the interface and helps them accomplish tasks
efficiently?
A. Color palette
B. Typography
C. Information architecture
D. Iconography

ĐÁP ÁN:
C. Information architecture

Câu 6: What does UX design do to identify the user segments for the application?
A. User Research, Design Wireframe, Design UI
B. Data Analysis, Persona Creation, Create Grid System
C. Persona Creation, Design UI, A/B Testing
D. User Research, Persona Creation, Data Analysis

ĐÁP ÁN:
D. User Research, Persona Creation, Data Analysis

Câu 7: The _______ of the website is the place for navigation and the place where the user goes to
make decisions about what they want to see and what they want to do
A. Header
B. Body
C. Footer
D. Menu

ĐÁP ÁN:
A. Header

Câu 8: Which of the following tools is best suited for creating low-fidelity wireframes?

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A. Adobe Photoshop with advanced design plugins

B. Sketch or Figma with basic shapes and line drawing tools
C. Code editors like Visual Studio or Sublime Text
D. User testing platforms like UserTesting or Usability Hub

ĐÁP ÁN:
B. Sketch or Figma with basic shapes and line drawing tools

Câu 9: What key benefits do moodboards offer?

A. Providing precise technical specifications for UI elements
B. Communicating the desired emotional tone and atmosphere of the app
C. Demonstrating specific functionalities and user interactions
D. Organizing and analyzing data collected from user testing sessions

ĐÁP ÁN:
B. Communicating the desired emotional tone and atmosphere of the app

Câu 10: In the context of grid systems, what does the term "gutter" refer to?
A. The invisible horizontal lines defining rows in the grid
B. The vertical lines separating columns within the grid
C. Spacing between gridlines and design elements for visual balance and breathing room
D. The outermost border of the entire grid layout

ĐÁP ÁN:
C. Spacing between gridlines and design elements for visual balance and breathing room

Câu 11: When presenting a UI mockup to stakeholders, which of the following should be avoided?
A. Focusing on the design rationale and user experience
B. Using technical jargon and design terminology
C. Encouraging open discussion and feedback

ĐÁP ÁN:
B. Using technical jargon and design terminology

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Câu 12: Which of the following factors plays the most significant role in signifying a button's
functionality?
A. Size and position within the interface
B. Label clarity and accuracy
C. Color and visual hierarchy
D. Shape and familiar conventions

ĐÁP ÁN:
B. Label clarity and accuracy

Câu 13: What capability does color lack in design?

A. Create emotions for the design
B. Convey information
C. Replacement for text and images

ĐÁP ÁN:
C. Replacement for text and images

Câu 14: What's the primary purpose of a button in digital design?

A. To add visual interest and break up text
B. To trigger an action or navigate the user interface
C. To display information or status updates
D. To act as a placeholder for future features

ĐÁP ÁN:
B. To trigger an action or navigate the user interface

Câu 15: In the UX design process, the "mapping" mentioned in the envisioning stage refers to:
A. Creating visual sitemaps that show the flow of users through the app
B. Sketching rough layouts of individual screens
C. Developing user personas and scenarios to understand user needs
D. Building a detailed content inventory of all information within the app

ĐÁP ÁN:

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B. Sketching rough layouts of individual screens

Câu 16: What type of validation technique can help prevent users from entering invalid information in
a textfield?
A. Placeholder text that disappears on focus
B. Real-time error messages triggered by incorrect input
C. A decorative border that changes color depending on input
D. Automatic formatting of user input after submission

ĐÁP ÁN:
B. Real-time error messages triggered by incorrect input

Câu 17: How can designers measure the success of a user-centric design approach?
A. Relying solely on subjective opinion and personal satisfaction with the design outcome
B. Utilizing user metrics like conversion rates, user satisfaction surveys, and usability testing results
C. Focusing on design awards and recognition within the industry
D. Basing success solely on the number of downloads or website traffic

ĐÁP ÁN:
B. Utilizing user metrics like conversion rates, user satisfaction surveys, and usability testing
results

Câu 18: Which of the following best exemplifies the idea of shaping UI language based on target
audience and design direction?
A. Using technical jargon for scientific app content regardless of user expertise
B. Employing formal academic language in all navigation prompts and instructions
C. Choosing fun and playful vocabulary for a children's app while adopting a more serious tone for a
financial app
D. Maintaining the same casual conversational tone throughout the UI regardless of the app's function
or user demographics

ĐÁP ÁN:
C. Choosing fun and playful vocabulary for a children's app while adopting a more serious tone
for a financial app

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Câu 19: What is one potential drawback of using a sidebar on a mobile website?
A. It can make the page load more slowly
B. It can reduce the amount of viewable space for content
C. It can confuse users with too many navigation options

ĐÁP ÁN:
B. It can reduce the amount of viewable space for content

Câu 20: What is a critical step in refining app ideas?

A. Create typography guideline
B. Develop a concise one-line description that captures the essence of your app
C. Create a detailed technical blueprint for how the app will operate

ĐÁP ÁN:
B. Develop a concise one-line description that captures the essence of your app

Câu 21: Which job title might involve user research, interaction design, and prototyping, along with a
keen understanding of user experience principles?
A. Web Development Consultant
B. Senior Front-End Engineer
C. UI/UX Designer
D. Technical SEO Specialist

ĐÁP ÁN:
C. UI/UX Designer

Câu 22: How can pattern libraries enhance user experience?

A. By creating a unique and unpredictable interface for each user
B. By fostering a sense of familiarity and predictability across different product areas
C. By introducing complex and novel interactions that challenge user expectations
D. By prioritizing visual appeal over us ability and functionality

ĐÁP ÁN:

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B. By fostering a sense of familiarity and predictability across different product areas

Câu 23: What is the main key regarding the relationship between mobile and desktop UI design?
A. They should always be designed separately with little overlap
B. Mobile design should be the primary focus due to increasing mobile usage
C. The fundamental design principles like grid structure can be applied across both platforms
D. Desktop screens offer more creative freedom for UI design compared to mobile

ĐÁP ÁN:
C. The fundamental design principles like grid structure can be applied across both platforms

Câu 24: Why do some websites separate "cart" and "account" links into the utility navigation instead
of including them in the primary menu?
A. To visually differentiate them from the core content sections of the website
B. To avoid cluttering the top navigation area with less frequently accessed functionalities
C. All of the above

ĐÁP ÁN:
C. All of the above

Câu 25: What potential bias can occur when relying solely on self-reported data from users in user
research?
A. Social desirability bias, where users answer in a way they think is socially acceptable
B. Recall bias, where users may have difficulty accurately remembering past experiences
C. Both of the above
D. Neither of the above

ĐÁP ÁN:
C. Both of the above

Câu 26: Which of the following methods is Least recommended for user research on a limited budget?
A. Conducting interviews with friends or family members
B. Creating and distributing online questionnaires
C. Hiring a professional user research agency

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D. Observing your own interaction with a website or app

ĐÁP ÁN:
C. Hiring a professional user research agency

Câu 27: Why is it important to maintain a consistent design language between the website header and
footer?
A. It creates a visually jarring and disconnected user experience
B. It strengthens brand recognition and fosters user familiarity
C. It requires additional design effort and resources to achieve
D. It has no practical impact on the website's usability or aesthetics

ĐÁP ÁN:
B. It strengthens brand recognition and fosters user familiarity

Câu 28: What is the primary purpose of a textfield in a user interface?

A. To display formatted text content
B. To allow users to input and edit textual information
C. To navigate between different sections of the interface

ĐÁP ÁN:
B. To allow users to input and edit textual information

Câu 29: How can UI/UX designers ensure users understand the meaning behind an icon or symbol?
A. Utilizing well-established conventions and maintaining consistency with industry standards
B. Implementing interactive tooltips that appear on hover but never actively guide users
C. Hiding their meaning and encouraging users to guess their function, creating a sense of discovery

ĐÁP ÁN:
A. Utilizing well-established conventions and maintaining consistency with industry standards

Câu 30: In what way do hand-drawn wireframes and computer-generated ones differ?
A. Contain content
B. Included elements

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C. Element locations
D. Look & Feel

ĐÁP ÁN:
D. Look & Feel

Câu 31: Which of the following best summarizes the reason why text is still the preferred method for
conveying specific information on screens?
A. Text is generally faster to read than images
B. Text can represent abstract concepts more effectively than icons.
C. Text is more economical in terms of space on screens
D. Text is universally understood across different cultures

ĐÁP ÁN:
B. Text can represent abstract concepts more effectively than icons.

Câu 32: Which statement best summarizes the relationship between the four core areas (ideation,
front-end, back-end, testing) in the early stages of development?
A. They operate sequentially, with one completing before the next begins
B. They remain strictly separated to avoid unnecessary interference
C. They constantly exchange ideas and inform each other through iterative work
D. They compete for dominance, with the strongest influencing the final product

ĐÁP ÁN:
C. They constantly exchange ideas and inform each other through iterative work

Câu 33: In the process of designing solutions related to users, which of the following main factors will
we rely on?
A. User geographical location
B. User pain points
C. User biography
D. User gender

ĐÁP ÁN:

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B. User pain points

Câu 34: Why is it beneficial to offer undo and redo functionalities in data-driven applications?
A. To showcase technical prowess and advanced features
B. To empower users to experiment and iterate without consequences
C. To discourage users from making mistakes and needing assistance
D. To automatically revert to previous versions in case of unexpected errors

ĐÁP ÁN:
B. To empower users to experiment and iterate without consequences

Câu 35: Wireframing happens ___ in the project design process

A. After user testing
B. Early or beginning stage
C. Middle stage
D. None of the above

ĐÁP ÁN:
B. Early or beginning stage

Câu 36: Which principle focuses on gathering user feedback and conducting research to understand
their needs and expectations, informing the design process?
A. User Research
B. User Centered Design
C. Iteration
D. Testing

ĐÁP ÁN:
B. User Centered Design

Câu 37: What does a user interface typically leverage to help users understand product concepts?
A. Unique and unpredictable interactions to surprise and challenge users
B. Real-world knowledge and conventions to facilitate intuitive understanding
C. Visual elements with no inherent meaning, requiring explicit user learning

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ĐÁP ÁN:
B. Real-world knowledge and conventions to facilitate intuitive understanding

Câu 38: When creating a wireframe, which of the following tasks does the designer need to perform?
A. Translate the wireframes into a visual
B. Communicate to support the wireframe
C. Explain why page elements are placed there
D. All of the above

ĐÁP ÁN:
D. All of the above

Câu 39: Which location is considered the most suitable to place the footer on the website?
A. The top of the website
B. Left side of the website
C. Middle of the website
D. The bottom of the website

ĐÁP ÁN:
D. The bottom of the website

Câu 40: According to Nielsen's Heuristics, the system should always keep users informed about
what's happening through appropriate feedback within a reasonable time. This principle refers to:
A. Aesthetic and minimalist design
B. Visibility of system status
C. Error prevention
D. Help and documentation

ĐÁP ÁN:
B. Visibility of system status

Câu 41: Which element of Ui determines design uniformity?

A. Contrast

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B. Alignment
C. Proximity
D. Repetition

ĐÁP ÁN:
D. Repetition

Câu 42: What is the primary goal of information architecture?

A. To create visually appealing website layouts
B. To make information easily accessible and findable for users
C. To ensure branding consistency across all platforms
D. To increase website traffic and search engine ranking

ĐÁP ÁN:
B. To make information easily accessible and findable for users

Câu 43: Why is aesthetic and minimalist design considered important for usability?
A. Because it increases visual complexity and keeps users engaged
B. Because it prioritizes essential information and reduces cognitive load
C. Because it makes the interface appear trendy and cutting-edge
D. Because it allows for more creative freedom in design decisions

ĐÁP ÁN:
B. Because it prioritizes essential information and reduces cognitive load

Câu 44: When a client requests a specific design feature without clear justification, the designer's role
is to:
A. Immediately implement the feature as requested by the client
B. Politely refuse the request due to potential user experience disruptions
C. Understand the underlying motivation behind the request and propose alternative solutions
D. Ignore the request and focus on design aspects aligned with identified user needs

ĐÁP ÁN:
C. Understand the underlying motivation behind the request and propose alternative solutions

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Câu 45: Which element is not explicitly mentioned as a key component of a user interface?
A. The visual elements, like buttons and menus
B. The user interacting with the interface
C. The content or information being presented

ĐÁP ÁN:
B. The user interacting with the interface

Câu 46: What emphasizes mastering grid systems in UI design?

A. They are a quick and easy solution for all layout needs
B. They offer a powerful foundation for building flexible and adaptable layouts
C. They are a temporary trend and may soon be replaced by new design approaches

ĐÁP ÁN:
B. They offer a powerful foundation for building flexible and adaptable layouts

Câu 47: A website that uses consistent language, terminology, and layout across all pages aims to
achieve the heuristic of:
A. Aesthetic and minimalist design
B. Consistency and standards
C. Help and documentation
D. Recognition rather than recall

ĐÁP ÁN:
B. Consistency and standards

Câu 48: What design element visually communicates the intended purpose of a textfield?
A. The placeholder text within the field
B. The background color or border style of the field
C. The animation triggered when the field is interacted with

ĐÁP ÁN:
A. The placeholder text within the field

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Câu 49: Images can work ___ because images accurately represent exactly what user is going to get
when you click on them.
A. As content
B. As mood
C. As navigation
D. As part of the website interface system

ĐÁP ÁN:
C. As navigation

Câu 50: What impact can the placement of a button have on user behavior and engagement?
A. Buttons should always be hidden and discovered through exploration
B. Positioning buttons in natural user flow areas and key decision points encourages interaction
C. Placing buttons in unexpected locations creates a sense of surprise and delight
D. The location of a button has no significant impact on user engagement

ĐÁP ÁN:
B. Positioning buttons in natural user flow areas and key decision points encourages interaction

Câu 51: In the context of UI/UX design, which of the following best describes the primary purpose of
wireframes?
A. To represent the final visual aesthetic and branding of the user interface
B. To define the precise layout and placement of individual UI elements
C. To showcase interactive features and user functionalities through prototypes
D. To document detailed user flow scenarios and decision points

ĐÁP ÁN:
B. To define the precise layout and placement of individual UI elements

Câu 52: What is the primary focus of the "Define" phase in the UX process?
A. Developing wireframes and detailed interface layouts
B. Establishing project goals, user personas, and success metrics
C. Building high-fidelity prototypes for user testing

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D. Coding and implementing the final product design

ĐÁP ÁN:
B. Establishing project goals, user personas, and success metrics

Câu 53: What are effective personas?

A. They are highly detailed and complex, incorporating every possible user behavior
B. They are based on real user research and represent specific user groups
C. They are created solely by the designer and reflect their personal preferences
D. They are used exclusively for marketing purposes and promotional campaigns

ĐÁP ÁN:
B. They are based on real user research and represent specific user groups

Câu 54: The aesthetics of the image directly influence ___

A. content
B. mood
C. navigation
D. Layout

ĐÁP ÁN:
B. mood

Câu 55: What are the factors that determine the success of UI?
A. Contrast, repetition, alignment, proximity
B. Contrast, repetition, alignment, emotion
C. Reaction, repetition, alignment, proximity
D. All is incorrect

ĐÁP ÁN:
A. Contrast, repetition, alignment, proximity

Câu 56: Which of the following is correctly identified?

A. Every website with subsections necessarily requires both primary and secondary navigation systems

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B. Simple and small websites may not need secondary navigation for subsections

ĐÁP ÁN:
B. Simple and small websites may not need secondary navigation for subsections

Câu 57: Specific shapes can evoke different emotions and feelings in users. Which of the following
shapes is most likely to be associated with a sense of playfulness and fun?
A. Triangle
B. Rectangle
C. Square
D. Circle

ĐÁP ÁN:
D. Circle

Câu 58: How important is the footer in optimizing user experience (UX) for the website?
A. Help users easily find necessary information
В. Create a nice representation of the website for users
C. Increase user retention time on the website
D. All of them

ĐÁP ÁN:
D. All of them

Câu 59: What key takeaway should designers remember about button state design?
A. Button states should be designed primarily to impress users with visual flourishes
B. Each state should provide clear and intuitive feedback, guiding users through their interaction with
the button
C. Consistency across different buttons and platforms is unimportant as long as each button is
individually understandable

ĐÁP ÁN:
B. Each state should provide clear and intuitive feedback, guiding users through their
interaction with the button

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Câu 60: When multiple mockup pages are made clickable, these mockups can be converted into a
prototype. This is known as ___
A. High fidelity prototype
B. Medium fidelity prototype
C. Low fidelity prototype
D. None of the above

ĐÁP ÁN:
A. High fidelity prototype

Câu 61: What is the primary function of a sidebar on a website?

A. To showcase the most important content on the page
B. To provide secondary navigation or additional information
C. To display advertisements and monetize the website
D. To act as a placeholder for future content updates

ĐÁP ÁN:
B. To provide secondary navigation or additional information

Câu 62: What factors should be considered when structuring the content area for optimal user
experience?
A. Using dense blocks of text without visual hierarchy
B. Employing clear headings, subheadings, and bullet points for organization
C. Implementing complex scrolling interactions and animations

ĐÁP ÁN:
B. Employing clear headings, subheadings, and bullet points for organization

Câu 63: How do you suggest prioritizing the main navigation sections on the sitemap?
A. Alphabetical order based on section names
B. Importance and relevance to users' primary goals
C. Number of subpages and content items within each section
D. Visual appeal and aesthetic balance on the navigation bar

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ĐÁP ÁN:
B. Importance and relevance to users' primary goals

Câu 64: Why is clear visual differentiation between button states crucial for usability?
A. To showcase design creativity and impress users with animation skills
B. To provide immediate feedback and inform users about their interaction with the button
C. To create a sense of mystery and encourage users to experiment with different states
D. Visual differences are unnecessary as clear labels can explain each state

ĐÁP ÁN:
A. To showcase design creativity and impress users with animation skills

Câu 65: What advantage does responsive design offer over separate mobile websites?
A. It reduces maintenance costs by managing only one codebase
B. It improves search engine optimization by avoiding content duplication
C. It provides a more consistent user experience across all devices
D. All of the above

ĐÁP ÁN:
D. All of the above

Câu 66: Blueprints of a website layout are intended to ___

A. Prototype of the screen layout showing navigation and main design elements.
B. Show the grouping of pages and user journeys.
C. Indicate the site structure during design and as a user feature.
D. Prototype typical customer journeys or clickstreams through a website.

ĐÁP ÁN:
A. Prototype of the screen layout showing navigation and main design elements.

Câu 67: Which of the following best describes the general focus of UI design?
A. Prioritizing usability and accessibility for diverse users
B. Emphasizing user research and iterating based on feedback

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C. Highlighting design principles and visual aesthetics

ĐÁP ÁN:
A. Prioritizing usability and accessibility for diverse users

Câu 68: According to Nielsen's Usability Heuristics, what is the "User Control and Freedom"
principle?
A. Heuristic focuses on giving users ways to undo actions and explore different options
B. Heuristic prioritizes using familiar concepts and language in the interface
C. Heuristic emphasizes keeping users informed about what's happening in the system
D. Heuristic emphasizes using consistent terminology, icons, and navigation patterns across the
interface

ĐÁP ÁN:
A. Heuristic focuses on giving users ways to undo actions and explore different options

Câu 69: What is the main purpose of creating a prototype?

A. To test and refine functionality and user experience
B. To document design decisions and specifications
C. To generate marketing materials for the product

ĐÁP ÁN:
A. To test and refine functionality and user experience

Câu 70: By offering keyboard shortcuts alongside mouse controls, designers can optimize the
heuristic of:
A. Error prevention
B. Recognition rather than recall
C. Flexibility and efficiency of use
D. Dialogues

ĐÁP ÁN:
C. Flexibility and efficiency of use

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Câu 71: When conducting user research, which of the following techniques is best suited for exploring
user attitudes and beliefs?
A. A/B testing with quantitative data analysis
B. In-depth interviews with open-ended questions
C. Usability testing with task completion tracking
D. Online surveys with multiple-choice questions

ĐÁP ÁN:
B. In-depth interviews with open-ended questions

Câu 72: What is one example of a variable in a grid system, and how can it be managed?
A. The color of the grid lines, which should always be black
B. The size of the gutter space, which can be adjusted for different content
C. The type of typeface used, which should be consistent throughout the grid
D. The placement of navigation elements, which should always be fixed in one location

ĐÁP ÁN:
B. The size of the gutter space, which can be adjusted for different content

Câu 73: What is the most crucial characteristic of effective wireframes?

A. High level of visual detail and realism
B. Clarity and organization of information hierarchy
C. Incorporation of advanced animations and transitions
D. Adherence to specific design trends and styles

ĐÁP ÁN:
B. Clarity and organization of information hierarchy

Câu 74: Which statement accurately describes the difference between relative grid and absolute grid?
A. Relative units are flexible and adjust based on screen size, while absolute units remain fixed
B. Absolute units are preferred for static designs, while relative units are better for responsive projects

ĐÁP ÁN:
A. Relative units are flexible and adjust based on screen size, while absolute units remain fixed

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Câu 75: What benefits can a pattern library offer to a design team?
A. Increased design inconsistency and redundancy
B. Limited opportunities for innovation and experimentation
C. Reduced collaboration and communication among designers
D. Faster development time and improved maintainability

ĐÁP ÁN:
D. Faster development time and improved maintainability

Câu 76: In this case, colors can help define how a user would ___ or ___ with an interface.
A. Navigate, attitude
B. Mood, interact
C. Navigate, interact
D. Mood attitude

ĐÁP ÁN:
C. Navigate, interact

Câu 77: Which heuristic emphasizes minimizing the user's memory load by making necessary
information and options readily available?
A. Match between system and the real world
B. Recognition rather than recall
C. User control and freedom
D. Flexibility and efficiency of use

ĐÁP ÁN:
B. Recognition rather than recall

Câu 78: When exploring different possible forms for your app, what should you not do?
A. Limit yourself to ideas that seem realistic or achievable
B. Use brainstorming techniques to generate diverse and creative options
C. Consider alternative UI/UX elements and interaction models
D. Prioritize user needs and preferences in your exploration

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ĐÁP ÁN:
A. Limit yourself to ideas that seem realistic or achievable

Câu 79: Which of the following is not a common visual indicator of a button state?
A. Hover effect: change in appearance when the cursor is over it
B. Disabled state: indicating it's currently inactive
C. Active state: showing it's been clicked or pressed
D. Label: text describing the action triggered by the button

ĐÁP ÁN:
D. Label: text describing the action triggered by the button

Câu 80: How can using animation effectively in a UI/UX design enhance the user experience?
A. By incorporating flashy and attention-grabbing animations regardless of context
B. By providing subtle visual cues and feedback to confirm user actions and progress
C. By distracting users from the actual functionality and content of the interface

ĐÁP ÁN:
B. By providing subtle visual cues and feedback to confirm user actions and progress

Câu 81: When you plan to name the application, which of the following is not a likely goal for your
app's name?
A. Use an individual's name to name the application
B. Creating a memorable and original impression
C. Setting the tone and mood for the user experience
D. Aligning with the overall branding and identity

ĐÁP ÁN:
A. Use an individual's name to name the application

Câu 82: Which statement best summarizes the key difference between UI and UX?
A. UI is about functionality while UX is about aesthetics
B. UI deals with tangible design while UX focuses on intangible experiences

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C. UI involves user research and feedback while UX relies solely on designer intuition

ĐÁP ÁN:
B. UI deals with tangible design while UX focuses on intangible experiences

Câu 83: Which of the following statements is correct?

A. Content maps should always be visually designed and aesthetically pleasing
B. Content maps focus on clarity and structure, not visual design

ĐÁP ÁN:
B. Content maps focus on clarity and structure, not visual design

Câu 84: Which state of a button is primarily concerned with providing visual feedback for user
confirmation?
A. Normal state
B. Hover state
C. Activation state
D. Inactive state

ĐÁP ÁN:
C. Activation state

Câu 85: In the interface of an online shopping website, images are used to help customers visually see
the difference between each product.
In this case, the image is used ___
A. As content
B. As mood
C. As navigation
D. As part of the website interface system

ĐÁP ÁN:
A. As content

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Câu 86: The button works in digital world when press on them same the with the button is going to
the way the button is going to work in the real world. This is called ___
A. Real world knowledge.
B. design system
C. Consistency
D. Convention

ĐÁP ÁN:
A. Real world knowledge.

Câu 87: A user flow is:

A. The physical movement that a user make to navigate through a website: i.e, clicking a ... sidebar
B. The amount of time that a user spends on a page
C. A steady stream of customers that moving through a site
D. The user's journey that through a site when trying to complete a task

ĐÁP ÁN:
D. The user's journey that through a site when trying to complete a task

Câu 88: ___ are easier to monetize.

A. Applications
B. Advertisements
C. Videos
D. Websites

ĐÁP ÁN:
A. Applications

Câu 89: Prototypes are ___. Pick the correct option from below list
A. Clickable
B. Dynamic
C. Interactive
D. All of these answers are correct

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ĐÁP ÁN:
D. All of these answers are correct

Câu 90: Here is an illustration of the button size suitable for finger interaction. So for a mobile
interface design, what is the recommended button size?
A. 10mm a good minimum touch target size
B. Any size larger than 10mm
C. Any size except 10mm
D. Any size smaller than 10mm

ĐÁP ÁN:
A. 10mm a good minimum touch target size

Câu 91: How can visual research findings be effectively translated into tangible design decisions for
the app?
A. Directly copying user-preferred design elements without adaptation
B. Defining clear design principles and mood boards inspired by the research
C. Ignoring research insights and prioritizing personal design preferences
D. Implementing all user suggestions regardless of feasibility or consistency

ĐÁP ÁN:
B. Defining clear design principles and mood boards inspired by the research

Câu 92: What is NOT a part of UX design?

A. Generating solutions to elevate user engagement on a given website
B. Development is driven by user behavior and feedback
C. Making decisions to define the form, aesthetics, and look and feel of a site
D. Primarily non-visual

ĐÁP ÁN:
C. Making decisions to define the form, aesthetics, and look and feel of a site

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Câu 93: Consider two websites selling hiking gear: one targeting experienced mountaineers and
another targeting beginner hikers. How would their content and features likely differ based on user
segmentation?
A. Both websites would need advanced search filters for specific gear specifications
B. The beginner website would likely prioritize detailed tutorials and instructional content
C. Both websites would need an interactive map feature for route planning

ĐÁP ÁN:
B. The beginner website would likely prioritize detailed tutorials and instructional content

Câu 94: Which of the following is true of the F-shaped web-reading pattern?
A. Scanning on the web does not always take the shape of an F
B. The F-patter is positive for users
C. The F-pattern is positive for businesses
D. Design cannot interfere with the F-shape pattern

ĐÁP ÁN:
A. Scanning on the web does not always take the shape of an F

Câu 95: The top most priority is given to these elements of H1 and H2 category. These are _____
A. Different font size
B. Different typography
C. Different headings
D. All the above

ĐÁP ÁN:
C. Different headings

Câu 96: What is the application of CARD sorting method?

A. To create a Userflow
B. To create a sitemap
C. To create a prototype
D. Is a method that allows us to understand how users think and organize information

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ĐÁP ÁN:
D. Is a method that allows us to understand how users think and organize information

Câu 97: What does the Psychographic Segment include?

A. Consideration of user's Gender, Goals, Lifestyle, Age
B. Consideration of user's' Personality, Attitude, Lifestyle, Hobbies
C. Consideration of user's Gender, Attitude, Lifestyle, Age
D. Consideration of user's Personality, Goals, Lifestyle, Age

ĐÁP ÁN:
B. Consideration of user's' Personality, Attitude, Lifestyle, Hobbies

Câu 98: Wireframing happens ___ in the project lifecycle

A. Early
B. Final
C. Middle

ĐÁP ÁN:
A. Early

Câu 99: How to make a button more recognizable?

A. The design resembles a real button.
B. Shading, contouring, use different colors with the background
C. Use icons featured in the button
D. All the above

ĐÁP ÁN:
D. All the above

Câu 100: What drawing convention can we use to indicate that a return to previous pages is no longer
longer possible in a sitemap?
A. A dotted line
B. A simple line
C. A simple line with a perpendicular bar across

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D. A double line

ĐÁP ÁN:
C. A simple line with a perpendicular bar across

Câu 101: An arrangement of images, materials, pieces of text, etc. intended to evoke or project a
particular style or concept
A. Sitemap
B. Moodboard
C. Stylesheet
D. Wireframes

ĐÁP ÁN:
B. Moodboard

Câu 102: H1, H2, H3 ect are HTML tag that for ___ in a website
A. Different font size
B. Different typography
C. Different headings
D. All of others

ĐÁP ÁN:
C. Different headings

Câu 103: A software company would like to survey users about what mobile operating system they
use most often—Android, iOS, Windows, or "Other". Which of the following would be an appropriate
form element to use?
A. Checkbox
B. Radio
C. Dropdown menu
D. Text field

ĐÁP ÁN:
B. Radio

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Câu 104: A client that runs a candy company has asked you to build a pop-us survey on their website
to determine which of their top 8 chocolate bars have users consumed in the last year. Which of the
following would be the most appropriate form element to collect this information?
A. Checkbox
B. Radio
C. Dropdown menu
D. Text field

ĐÁP ÁN:
A. Checkbox

Câu 105: ___ is a combination of colors used by UI designers when designing an interface
A. Color palette
B. Style boards
C. Main color
D. Creative inspiration

ĐÁP ÁN:
A. Color palette

Câu 106: Imagery in the design can be used ___

(Choose the best answer)
A. Create a mood, illustration for the text
B. As content, create a mood, navigation
C. For mockup
D. Create a mood, use as the button

ĐÁP ÁN:
B. As content, create a mood, navigation

Câu 107: How can we understand Functionality when designing?

A. Functionality is about task-based systems that let the user get things done. Functionality is the
ability to perform complex tasks, and interact more complicatedly with the website

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B. Functionality is the decorative front of an interface that meets the clients

C. Functionality is the ability to perform networking to find other websites
D. Functionality is the information that the website provides in the form of data, text, images, video

ĐÁP ÁN:
A. Functionality is about task-based systems that let the user get things done. Functionality is the
ability to perform complex tasks, and interact more complicatedly with the website

Câu 108: When should a developer apply usability principles:

A. Early in the SDLC (Software Development Life Cycle)
B. None of the above
C. After selling the product
D. We don't need us ability

ĐÁP ÁN:
A. Early in the SDLC (Software Development Life Cycle)

Câu 109: Hovering & Pressing enables a colour change for ___
A. States of buttons
B. States of icons
C. Both
D. None

ĐÁP ÁN:
C. Both

Câu 110: ___ is related to images

A. Aspect ratio
B. Pixels
C. Grid layout
D. All the others

ĐÁP ÁN:
D. All the others

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Câu 111: What are possible tools that small scale projects can use to analyse how users interact with
the product?
A. Eye tracking
B. Using the designer as a test subject, or ask a friend
C. Create questionnaires or use a third party application
D. Invest in large scales analytical projects with hundreds of test subjects

ĐÁP ÁN:
C. Create questionnaires or use a third party application

Câu 112: ___ is the payoff for the user. An interface should function. it was intended, but there are
other ways to to reaffirm it as a positive experience
A. Cause and effect
B. Undo
C. Fulfillment
D. Redo

ĐÁP ÁN:
C. Fulfillment

Câu 113: What is "A/B testing?"

A. Conducting a test to understand the responses of two users, user A and user B
B. Conducting a test to rate the success of two types of design, design A and design B
C. A test to easily identify the best route from A to B
D. Conducting a test to establish the responses of two types of groups, group A and group B

ĐÁP ÁN:
B. Conducting a test to rate the success of two types of design, design A and design B

Câu 114: Guidelines for good color usage include all of these points except
A. Use colors as codes (e.g, green=go)
B. Use up to 5 colors for highlighting object
C. Use colors to draw attention

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D. Use colors to show relationships

ĐÁP ÁN:
B. Use up to 5 colors for highlighting object

Câu 115: Which among the following options are not a UI?
A. Form
B. Wireframes
C. Aesthetics
D. look & feel

ĐÁP ÁN:
B. Wireframes

Câu 116: Which among the following is NOT a non-digital wireframing tool?
A. Paper sketching
B. Blackboarding
C. Figma
D. Whiteboarding

ĐÁP ÁN:
C. Figma

Câu 117: We've been conditioned that in order to interact with an interface we need to touch it in
some way. While the system may not be immediately obvious, the solution is usually quickly
discovered
A. Undo/redo
B. Consistency
C. Seamlessness
D. Immediate intuition

ĐÁP ÁN:
D. Immediate intuition

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Câu 118: Which designer will build a user flow diagram - depicting the steps of user interaction with
each function of an application?
A. UI designer
B. UX designer
C. Motion Graphic
D. Graphic Designer

ĐÁP ÁN:
B. UX designer

Câu 119: This function in image is ___

A. Undo/redo
B. Consistency
C. Immediate intuition
D. Seamlessness

ĐÁP ÁN:
A. Undo/redo

Câu 120: What is one advantage of sliders for application design?

A. They represent a more fun and engaging input method compared with other UI controls
B. They allow users to explore the effect of the control for the whole range of the associated parameter
C. They support precise selection of a specific value within a range
D. They allow both fine and coarse parameter adjustment

ĐÁP ÁN:
B. They allow users to explore the effect of the control for the whole range of the associated
parameter

Câu 121: "Product details" from the section "Product" is an example of ______________
A. Secondary navigation
B. Utility navigation
C. Tertiary navigation
D. Primary navigation

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ĐÁP ÁN:
B. Utility navigation

Câu 122: Body of a website holds the ___

A. Idea
B. Content
C. Text
D. Image

ĐÁP ÁN:
B. Content

Câu 123: What is the goal of a low fidelity prototype?

A. Makes it easier for the engineers to value the design
B. Make designs testable and collect feedbacks at early stage
C. Create a complex and static design to show the stakeholders

ĐÁP ÁN:
B. Make designs testable and collect feedbacks at early stage

Câu 124: What elements on the landing page for Google's search engine create a sense of individuality
through a consideration for aesthetics?
A. The white color backgroud
B. Search field and search button
C. The white color background
D. Sreach field and sreach button

ĐÁP ÁN:
B. Search field and search button

Câu 125: ___ helps the user in navigating from one point to another
A. Wireframe
B. Task flow

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C. Sitemap
D. Prototype

ĐÁP ÁN:
C. Sitemap

Câu 126: Wireframing happens ___ in the project lifecycle

A. After user testing
B. Early or beginning stage
C. Middle level
D. None of the above

ĐÁP ÁN:
B. Early or beginning stage

Câu 127: What properties of the system help users quickly understand how the system works and
interacts?
A. Logical
B. Predictable
C. Expandable
D. All 3 answers

ĐÁP ÁN:
D. All 3 answers

Câu 128: What does user centric design means?

A. To make users design the product
B. To make design decisions that will benefit your users
C. To make design decisions that will frustrate your users
D. To remove users from the design process

ĐÁP ÁN:
B. To make design decisions that will benefit your users

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Câu 129: An automated chatbot therapy" app that sends you warm, positive text messages throughout
the day is ______
A. Aesthetic and minimalist design
B. Match between system and the real world
C. User control and freedom
D. Error prevention

ĐÁP ÁN:
B. Match between system and the real world

Câu 130: The design property which relates a background and a foreground visibility.
A. Shape
B. Contrast
C. Elements
D. None of the above

ĐÁP ÁN:
B. Contrast

Câu 131: What location on the mobile screen is suitable for this type of menu?
A. Footer
B. Content
C. Header
D. Sidebar

ĐÁP ÁN:
A. Footer

Câu 132: You want to deter visitors to your website from copying or re-using your content by posting
a copyright notice. In which of the following sections does a copyright notice usually appear?
A. Header
B. Footer
C. Content
D. Sidebar

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ĐÁP ÁN:
B. Footer

Câu 133: Once you start designing a project

______ is the very first step done
A. Survey
B. Wireframe
C. Designing UI
D. Problem identification

ĐÁP ÁN:
D. Problem identification

Câu 134: Define user interface

A. The physical device used in or with your machine
B. Collection of code installed onto your computer's hard drive
C. Describes how users interact with a computer system
D. The user's journey through a site when trying to complate a task

ĐÁP ÁN:
C. Describes how users interact with a computer system

Câu 135: How to make a button more recognizable?

A. The design resembles a real button
B. Shading, contouring, use different colors with the background
C. Use icons featured in the button
D. All the above

ĐÁP ÁN:
D. All the above

Câu 136: When the button's color is _______ means it is active. When the button is inactive, it will be
______?

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A. Green - Red
B. Black - White
C. Black - Red
D. Green - Gray

ĐÁP ÁN:
D. Green - Gray

Câu 137: Which of the following definitions best describes 'personas' used in User Segmentation?
A. They involve detailed research into real-life individuals
B. Personas are specific psychographic profiles based on research studies and test users, used to guide
the process
C. They consist of raw data accumulated from researching multiple individuals
D. Personas are short imaginary biographies of people who represent members of your target audience

ĐÁP ÁN:
D. Personas are short imaginary biographies of people who represent members of your target
audience

Câu 138: What is the main benefit of interative design in user-centric UI/UX development?
A. Reaching the final design solution quickly and efficiently
B. Continuously testing and refining the design based on user feedback and data term-396
C. Avoiding user research and relying solely on design intuition
D. Following a rigid design process with no space for adaptation

ĐÁP ÁN:
B. Continuously testing and refining the design based on user feedback and data term-396

Câu 139: What are the two design styles structures when it comes to UX design?
A. Cascade Process vs. Agile Process
B. Waterfall Process vs. Agile Process
C. Cascade Process vs. Rigid Process
D. Cascade Process vs. Asymmetrical Process

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ĐÁP ÁN:
B. Waterfall Process vs. Agile Process

Câu 140: Wording in design be much ______, much ______ will appending to a much broader
audience
A. Less academic, less informal
B. Less academic, more informal
C. More academic, less informal
D. More academic, more informal

ĐÁP ÁN:
B. Less academic, more informal

Câu 141: Which of the following is NOT something you should consider while writing questions?
A. Avoiding jargon
B. Keeping language as simple as possible
C. Ask one question at a time
D. Making the question sound scientific

ĐÁP ÁN:
D. Making the question sound scientific

Câu 142: Which attribute User-Device Interaction in Usability Testing

A. User interface
B. Interaction
C. Facial Expression
D. Summarizing results

ĐÁP ÁN:
B. Interaction

Câu 143: Space between each column in a grid system

A. Margin
B. Padding

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C. Gutter
D. Breathing space

ĐÁP ÁN:
C. Gutter

Câu 144: When you click on a delete option, the system asks the user again "Are you sure you want to
delete?" is an example of ______
A. Flexibility and efficiency of use
B. Match between system and the real world
C. Aesthetic and minimalist design
D. Error prevention

ĐÁP ÁN:
D. Error prevention

Câu 145: ___ is a non-pictorial representation of a real object. They convey the idea through different
signs
A. Icon
B. Symbol
C. Signage
D. Graphics

ĐÁP ÁN:
B. Symbol

Câu 146: ___ is a pictorial representation of a real object

A. Graphics
B. Symbol
C. Icon
D. Signage

ĐÁP ÁN:
C. Icon

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Câu 147: What are the 3 factors that determine the success of user experience design?
A. Align, emotion, reactions
B. Action, emotion, reactions
C. Contrast, emotion, reactions
D. Proximity, emotion, reactions

ĐÁP ÁN:
B. Action, emotion, reactions

Câu 148: You demonstrate a clickable design to the stakeholders where they can see the functions.
This is done before it goes to engineering. What is this called?
A. Wireframe
B. Prototype
C. Sitemap

ĐÁP ÁN:
B. Prototype

Câu 149: Providing a undo/redo button helps the user to _______

A. Feel safe
B. Have a secondary thought
C. Feel confused
D. None of the others

ĐÁP ÁN:
A. Feel safe

Câu 150: What main colors are suitable to create a fresh, comfortable element in a design that is
towards nature?
A. Green
B. Blue
C. Red
D. Black

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ĐÁP ÁN:
A. Green

Câu 151: Essential elements when designing an app

A. Fast information query speed
B. Effective personalization
C. Both are correct
D. Both are wrong

ĐÁP ÁN:
C. Both are correct

Câu 152: Which of the following questions is best answered by a qualitative research methodology?
A. What proportion of Gadget X users love Feature Y?
B. What are the different ways in which Gadget X frustrates its users?
C. How will total revenue change if Gadget X's price is reduced by 10%?
D. Does Gadget X tend to increase traffic accidents among its users?

ĐÁP ÁN:
B. What are the different ways in which Gadget X frustrates its users?

Câu 153: A mobile first approach helps us focus the most ________ on screen.
A. Animations
B. Text contents
C. Images
D. Essential things

ĐÁP ÁN:
D. Essential things

Câu 154: What is the problem with the following task description?
"Go to coursera.org and find a course that looks interesting to you. Find out more about it."
A. It is not realistic

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B. It is not verifiable
C. It "leads the witness"
D. It is not the most efficient way of learning about a Coursera course

ĐÁP ÁN:
B. It is not verifiable

Câu 155: What is qualitative data analysis?

A. The formal analysis of data that is not all quantified or quantifiable
B. The formal analysis of numerical information
C. The formal analysis of product quality
D. The formal analysis of how good something is

ĐÁP ÁN:
A. The formal analysis of data that is not all quantified or quantifiable

Câu 156: Despite the different industries represented in the screenshots above (IKEA, Target, Etsy,
and Grainger), these ecommerce websites adhere to the same standards for utility navigation. A
prominent search bar, easy account access, and a clear shopping cart are all displayed in a similar way
This is ___________
A. Template in design
B. Designer's preference
C. Consistency
D. User request

ĐÁP ÁN:
C. Consistency

Câu 157: What type of question is the following survey question:

How much do you like or dislike participating in surveys?
1. Extremely like
2. Somewhat like
3. Neither like nor dislike
4. Somewhat dislike

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5. Extremely dislike

A. Bipolar ordinal
B. Unipolar ordinal
C. Nominal
D. Open-ended

ĐÁP ÁN:
A. Bipolar ordinal

Câu 158: Which of the following is NOT a reason you would want to have a high response rate?
A. If you want to be more confident that you've detected a difference/change
B. If your population is very heterogeneous
C. If you want to be able to conduct more complicated statistical analyses
D. If you want to detect smaller, or more subtle differences/changes

ĐÁP ÁN:
C. If you want to be able to conduct more complicated statistical analyses

Câu 159: What is the name of this menu?

A. Drop menu
B. Bento menu
C. Popup menu
D. Sidebar

ĐÁP ÁN:
D. Sidebar

Câu 160: What technique can you use to learn about how large numbers of users navigate through an
experience during the Optimization phase?
A. Benchmarking
B. Analytics Review
C. A/B testing
D. Remote usability testing

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ĐÁP ÁN:
B. Analytics Review

Câu 161: Which of the following is NOT a type of sampling?

A. Census
B. Sampling Frame
C. Probability
D. Convenience

ĐÁP ÁN:
B. Sampling Frame

Câu 162: When designing the set of tasks you will use in a test, it's a good idea to:
A. Order them from hardest to easiest, to get the hard stuff out of the way
B. Order them from easiest to hardest, so that your participants feel more comfortable
C. Ask individual participants to perform several very similar tasks one after another, to ensure that
they perform consistently
D. Exhaustively test every possible path a user could take through the interface, even if it means
testing with dozens of users

ĐÁP ÁN:
B. Order them from easiest to hardest, so that your participants feel more comfortable

Câu 163: When making a recommendation for how to address a problem, you should consider all of
the following EXCEPT:
A. Identifying best practices from competitors' products
B. Declining to provide a recommendation, admitting you have no good ideas
C. Suggesting further research to better characterize the problem
D. Recommending an iterative design process to find the best solution

ĐÁP ÁN:
B. Declining to provide a recommendation, admitting you have no good ideas

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Câu 164: Some web forms give instantaneous feedback about the validity of data entered into a form
field every time a user types a character. This type of "in-process feedback" helps usability because:
A. It can be used to manipulate users into providing data they didn't intend to provide
B. It encourages users to look up help and documentation to understand how the system works
C. It helps prevent errors before they happen
D. It keeps users focused on the current task rather than getting distracted

ĐÁP ÁN:
D. It keeps users focused on the current task rather than getting distracted

Câu 165: Based on the human brain's ability to hold few items in short term memory. How many
choices should we present to the user at any one time is the optimal number?
A. We should limit the amount of choices we present at one time to five to nine items
B. We should limit the amount of choices we present at one time to exactly seven items
C. There are no limits on the amount of choices, we should structure complex pages so anything can
be accessed within two clicks
D. We should have around 15 items presented to the user if the website is complex

ĐÁP ÁN:
A. We should limit the amount of choices we present at one time to five to nine items

Câu 166: Which of the following is the MOST TRUE about social exchange theory?
A. People consider the economic value to themselves of any given social exchange
B. People think about the risk to themselves primarily in considering social exchanges
C. People are really bad at guessing the cost/benefit of any given social exchange
D. People use trust as a basis to make a cost/benefit guess on the value of a social exchange

ĐÁP ÁN:
D. People use trust as a basis to make a cost/benefit guess on the value of a social exchange

Câu 167: A recommended technique for supporting "flexibility and efficiency of use is:
A. The use of keyboard "accelerator" shortcuts
B. Make sure all commands are represented graphically on the screen
C. Streamline the design to minimize page load times

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D. Eliminate as many commands as possible to prevent possible errors

ĐÁP ÁN:
A. The use of keyboard "accelerator" shortcuts

Câu 168: Which of the following is NOT an element of a typical scenario?

A. Agent
B. Actions
C. Location
D. Goals
E. Events

ĐÁP ÁN:
C. Location

Câu 169: Context-specific design is best defined as:

A. When the designer uses different software programs to make an interface.
B. Shaping a design to reflect differences in content, goals, and users.
C What happens when emerging designers make websites.
D. A method of design that reflects the physical, geographical location where the design was made.

ĐÁP ÁN:
B. Shaping a design to reflect differences in content, goals, and users.

Câu 170: Which is not an output modality commonly used in today's interactive applications?
A. Audio
B. Visual
C. Olfactory
D. Tactile/Haptic

ĐÁP ÁN:
C. Olfactory

Câu 171: What is the main problem with the following survey question?

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"How likely are you to participate in an online course in the future?"

[Very likely] [Somewhat likely] [Neutral] [Somewhat unlikely] [Very unlikely]
A. The response categories don't match the question stem
B. The question stem doesn't include both poles of the scale
C. This should be framed as a unipolar scale
D. There's nothing wrong with this question

ĐÁP ÁN:
B. The question stem doesn't include both poles of the scale

Câu 172: Clear "tests" that determine whether someone is "in" or "out" of the target population for a
user test are:
A. Recruiting criteria
B. Diversity criteria
C. User tests
D. Tasks

ĐÁP ÁN:
A. Recruiting criteria

Câu 173: Which of the following is NOT a best practice for writing open-ended questions?
A. Use an open-ended question after every closed-ended question
B. Use neutral probes when possible
C. Provide extra motivation to respond
D. Specify the response wanted in the question stem

ĐÁP ÁN:
A. Use an open-ended question after every closed-ended question

Câu 174: What can UX researchers do to minimize the impact of confirmation bias?
A. Wherever possible, have user tests conducted by neutral third parties who have no investment in the
outcome of the test
B. Recruit only family and friends as participants, since they will be more honest about their feelings

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C. Researchers should trust their intuition when analyzing test results, rather than seeking to be
systemterm-243atic and impartial
D. Ask participants the same questions at least 3 times, in order to confirm that the answers answers
accurately reflect their feelings

ĐÁP ÁN:
A. Wherever possible, have user tests conducted by neutral third parties who have no investment
in the outcome of the test

Câu 175: Which of the following is NOT a dimension of survey modes?

A. Cost
B. Respondent burden
C. Sampling frame
D. Flexibility

ĐÁP ÁN:
C. Sampling frame

Câu 176: Which of the following is typically NOT TRUE of user testing?
A. You should not know who the test participants are, and they should not know who you are
B. You should observe test participants using the system directly
C. You should recruit test participants who are representative of your target users
D. You should give test participants specific tasks to carry out using the system

ĐÁP ÁN:
A. You should not know who the test participants are, and they should not know who you are

Câu 177: Which of the following is the best definition of a probability sample?
A. Almost every member of your population has some chance to be selected for the surveyterm-399
B. Only those people who will probably answer the survey are sampled from the population
C. Every member of your population has some chance to be selected for the survey
D. You invite every member of the population to participate in the survey

ĐÁP ÁN:

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C. Every member of your population has some chance to be selected for the survey

Câu 178: If a user of a system is unable to find an option for action that they believe will move them
closer to achieving their goal, we would say that the system fails to bridge:
A. The Gulf of Inspection
B. The Gulf of Expectation
C. The Gulf of Execution
D. The Gulf of Evaluation

ĐÁP ÁN:
C. The Gulf of Execution

Câu 179: Which of the following is NOT a way to match your UX goals to survey methods?
A. Launch an exploratory survey to determine UX goals
B. Ask why you want to have the data
C. Have a story for why surveys are the best way to meet this UX goal
D. Define goals before choosing metrics

ĐÁP ÁN:
A. Launch an exploratory survey to determine UX goals

Câu 180: Because some users learn how to use a system through trial and error, it is important to:
A. Provide extensive documentation to ensure that users always do the right thing
B. Force users to undergo training before using a system so they don't break anything
C. Provide users with only one option at a time so that they cannot make mistakes
D. Support "undo" and "redo" to help users recover from mistakes

ĐÁP ÁN:
D. Support "undo" and "redo" to help users recover from mistakes

Câu 181: Which of the following is a BAD question to ask during a user needs assessment interview?
A. Could you tell me about a recent time when you used the "undo" feature?
B. Tell me more - what was the context when you used the "undo" feature?
C. What functionality would you have liked to have to complete the task?

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D. Was it because you didn't know about the "undo feature that you were unable to complete the task?

ĐÁP ÁN:
D. Was it because you didn't know about the "undo feature that you were unable to complete the
task?

Câu 182: Copyright is a part of_____________________

A. Header
B. Footer
C. Sidebar
D. Navigation

ĐÁP ÁN:
B. Footer

Câu 183: How do navigation elements relate to one another and the current page?
A. Sidebar
B. Header
C. Footer
D. Navigation

ĐÁP ÁN:
D. Navigation

Câu 184: Which of the following is NOT something to think about if you are going to use Amazon's
Mechanical Turk to recruit respondents?
A. How to pay a fair wage to Turkers
B. The shakiness of the demographic data about Turkers
C. How to check for the validity of responses
D. Response rates for Turkers

ĐÁP ÁN:
D. Response rates for Turkers

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Câu 185: The person who greets participants and communicates with them throughout a user test
session is called the:
A. Logger
B. Moderator
C. Interviewer
D. Technician

ĐÁP ÁN:
B. Moderator

Câu 186: Which among the following is NOT a State of button

A. Normal, Hover, Press, Inactive
B. Normal, Drag, Push and Pull
C. Active, Passive
D. Enable , disable

ĐÁP ÁN:
B. Normal, Drag, Push and Pull

Câu 187: A feature of an environment or system that communicates through verbiage or imagery what
will happen if an action is taken is called:
A. A signifier
B. A signal
C. Feedback
D. An icon

ĐÁP ÁN:
A. A signifier

Câu 188: What is the Agile design process format good for?
A. For small projects. where the task load is not too big
B. For young projects with young end users
C. For very large projects that require good structure and constant update
D. For older projects that have older end users

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ĐÁP ÁN:
C. For very large projects that require good structure and constant update

Câu 189: A collection of associated concepts in long-term memory is called what?

A. A thought
B. A schema
C. A mule
D. A gestalt

ĐÁP ÁN:
B. A schema

Câu 190: Gulf of evaluation refers to which of the following?

A. The user's ability to understand the system's output (e.g., the graphs that the system presents the
user)
B. The ability of the user to tell if the system did what the user was trying to do
C. The user's ability to evaluate if the system is a good match for his/her needs
D. The difference between user ratings of an app in the app store and the actual quality of the app

ĐÁP ÁN:
B. The ability of the user to tell if the system did what the user was trying to do

Câu 191: This example would most likely be an example of (choose the BEST response):
A. Hi-Fi Prototype
B. Lo-Fi Prototype
C. Wireframes
D. Yes. Wireframes need to look like a completely finished product

ĐÁP ÁN:
A. Hi-Fi Prototype

Câu 192: Why should we put the most important information at the top of our website?
A. That is the general rule of all websites

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B. People will be able to determine very early on if the content is relevant to them or not
C. Design with main content at the top will look good in any case
D. Content will have the most space to display

ĐÁP ÁN:
B. People will be able to determine very early on if the content is relevant to them or not

Câu 193: What project management phase would we construct a wireframe?

A. None of the above
B. Planning
C. Review & Revise
D. Design

ĐÁP ÁN:
D. Design

Câu 194: What is the function of this warning?

A. Success
B. Give Information
C. Error prevention
D. System error report

ĐÁP ÁN:
C. Error prevention

Câu 195: What interface conventions is using for the buttons in the box marked with a green
checkmark?
A. Consistency
B. Convention
C. Real world knowledge
D. Action and reaction

ĐÁP ÁN:
A. Consistency

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Câu 196: What is Usability

A. Usability is concerned with the length of time it takes for a web page to load
B. Usability is concerned with the appearance of your sitr or product
C. Usability is concerned with the the ease of use with which a user can interact with your site
D. Usability is concerned with how many people can use your site at a time

ĐÁP ÁN:
C. Usability is concerned with the the ease of use with which a user can interact with your site

Câu 197: Wireframes can be ______

Choose the correct option from below list
A. Doodled on whiteboard
B. Drawn by hand
C. All the mentioned options
D. Built using a digital tool

ĐÁP ÁN:
C. All the mentioned options

Câu 198: What properties are of a button?

A. Size, shape, color, dimension and system
B. Size, shape and color
C. Size, shape. color and dimension
D. Size and shape

ĐÁP ÁN:
A. Size, shape, color, dimension and system

Câu 199: An automated chatbot "therapy" app that sends you warm, positive text messages throughout
the day is ______
A. Aesthetic and minimalist design
B. Match between system and the real world
C. Error prevention

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D. User control and freedom

ĐÁP ÁN:
B. Match between system and the real world

Câu 200: Why is it helpful to rely on real world models within interface design?
A. Real world models are already familiar to a user, and therefore can help make the user's experience
much more seamless
B. It's easier for a designer to borrow an idea or concept that's already been created
C. Real world models are much more believable and users are more likely to consume or buy a product
that uses them
D. None of the others

ĐÁP ÁN:
A. Real world models are already familiar to a user, and therefore can help make the user's
experience much more seamless

Câu 201: Which of the following is not part of a typical UX design process?
A. Understanding the problem
B. Generating possible solutions
C. Establishing the sale price for a product
D. Assessing prototypes and finding new problems

ĐÁP ÁN:
C. Establishing the sale price for a product

Câu 202: What is the biggest difference between a wireframe and a prototype?
A. Cost
B. Fidelity
C. Time
D. Interactivity

ĐÁP ÁN:
D. Interactivity

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Câu 203: A graphical or text depiction of the relationship between different groups of content on a
website is a:
A. Page template
B. Sitemap
C. Wireframe
D. CSS

ĐÁP ÁN:
B. Sitemap

Câu 204: This interface uses visual breathing room for the eyes to suggest function and create
emphasis of important content. this is called _______
A. Grid layout
B. Spacing
C. Consistency
D. Scale

ĐÁP ÁN:
B. Spacing

Câu 205: What is an important principle that we need to consider when building a sitemap and thereby
the navigation menu?
A. Balance
B. Hierarchy and sequences
C. Emphasis
D. Similarity

ĐÁP ÁN:
B. Hierarchy and sequences

Câu 206: Which statement does not belong in UX?

A. Development is driven by user behavior and feedback
B. Rooted in research, planning and testing

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C. Concerned with how a user chooses to navigate through a website

D. Rooted primarily in graphic design

ĐÁP ÁN:
D. Rooted primarily in graphic design

Câu 207: If the buttons look the same, they are expected to act in a similar way. This is called
_____________.
A. Analog buttons
B. Digital buttons
C. Consistency
D. Navigation

ĐÁP ÁN:
C. Consistency

Câu 208: Which among the following is Not a State of button?

A. Enable, disable
B. Normal, Drag, Push and Pull
C. Active, Passive
D. Normal, Hover, Press, Inactive

ĐÁP ÁN:
B. Normal, Drag, Push and Pull

Câu 209: When the button's color is _______ means it is active. When the button is inactive,
it will be ______?
A. Black, Red
B. Gray, Green
C. Green, Red
D. Black, White

ĐÁP ÁN:
C. Green, Red

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Câu 210: Which department analyzes user data in the project

A. Project Manager (PM)
B. Business Analysis (BA)

ĐÁP ÁN:
B. Business Analysis (BA)

Câu 211: In order to help visualise the sequential flows of items in a navigation bar, what visual
convention can we use when building a sitemap?
A. Simple lines
B. Spacing
C. Dotted lines
D. Arrows

ĐÁP ÁN:
D. Arrows

Câu 212: Which software platform does not have a human interface guideline
A. Microsoft windows
B. MS-DOS
C. IOS
D. Mac OS X

ĐÁP ÁN:
B. MS-DOS

Câu 213: Which among the following do you think will involve an additional task when considered as
User interaction?
A. buying a textbook online
B. ordering a sandwich
C. None of the above
D. withdrawing a large sum of money from an ATM

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ĐÁP ÁN:
D. withdrawing a large sum of money from an ATM

Câu 214: In the earliest stage of interface design, the best strategy for the use of color is
A. Avoid satuated red and blues
B. Avoid bright colors
C. Use no colors at all
D. Use as many colors as possible

ĐÁP ÁN:
C. Use no colors at all

Câu 215: What's the next step Build a complete User Persona
A. Gather information about emotions, attitudes, goals, habits, and motivations
B. is a method that allows us to understand how users think and organize information
C. This method applies face-to-face interviews
D. Analyze data to collect Insight

ĐÁP ÁN:
D. Analyze data to collect Insight

Câu 216: A system analyst understand user experience knowledge and skill levels.
A. Focus on usability
B. Use models and prototype
C. Invite feeback
D. Think like a user

ĐÁP ÁN:
D. Think like a user

Câu 217: What combines the outward manifestation of the computer-based system, coupled with all
supporting information that describe system syntax and semantics?
A. System image
B. Interface design

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C. Mental image
D. Interface validation

ĐÁP ÁN:
A. System image

Câu 218: Which of the following definitions best describes 'personas' used in User Segmentation?
A. Raw data accumulated from researching multiple people
B. Personas is a specific psychographic profile based on a research study, or test user, used to help you
guide the process along
C. Are detailed research into one real-life example person
D. Are short imaginary biographies of people who embody representative members of your target
audience

ĐÁP ÁN:
D. Are short imaginary biographies of people who embody representative members of your
target audience

Câu 219: By helping users form effective _____, we can help users to predict the results of actions
they haven't yet performed using a system.
A. system images
B. assumptions
C. feedback
D. conceptual models

ĐÁP ÁN:
D. conceptual models

Câu 220: Determine the layout zone that is usually contains the company name or logo and the
number of the form
A. Control zone
B. Instruction zone
C. Heading zone
D. Body zone

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ĐÁP ÁN:
C. Heading zone

Câu 221: How does the user get from one point to another?
A. Wireframe
B. Task flow
C. Sitemap
D. Prototype

ĐÁP ÁN:
C. Sitemap

Câu 222: Which of the following is not considered a primitive visual feature that is processed in the
first, and fastest, stage of visual processing?
A. Angle of intersection
B. Proximity
C. Shade/contrast
D. Motion

ĐÁP ÁN:
B. Proximity

Câu 223: In which of the following do we make use of Typography?

A. Content
B. Interface
C. Branding
D. All the above

ĐÁP ÁN:
D. All the above

Câu 224: For the purposes of this course, which of the following is the best-scoped question for a
small user needs assessment project?

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A. How can the world economy be improved for human beings?

B. What do people who take this course want out of it?
C. How could the solar system be better designed for alien visitors?
D. What do sentient beings expect from the universe?

ĐÁP ÁN:
B. What do people who take this course want out of it?

Câu 225: For the purposes of this course, which of the following is the best-scoped question for a
small user needs assessment project?
A. How could the "on/off" switch of the device you are using be better designed to accommodate
users?
B. How could the local grocery store be designed better to accommodate customers?
C. How could the city/town/village you live in be designed better to accommodate residents?
D. How could the customer queue at the local post office be designed better to accommodate
customers?

ĐÁP ÁN:
D. How could the customer queue at the local post office be designed better to accommodate
customers?

Câu 226: What should you do during the think-aloud protocol?

A. Let the participant hear what you're thinking while you observe them
B. Prompt the user to convey their thinking out loud with short questions
C. Respond to the participant by telling whether what they're saying is correct or not
D. Sit quietly and observe, even if the participant says nothing

ĐÁP ÁN:
B. Prompt the user to convey their thinking out loud with short questions

Câu 227: A client that runs a candy company has asked you to build a pop-up survey on their website
to determine which of their top 8 chocolate bars have users consumed in the last year. Which of the
following would be the most appropriate form element to collect this information?
A. Checkbox

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B. Radio
C. Dropdown menu
D. Text field

ĐÁP ÁN:
A. Checkbox

Câu 228: What should you do when clustering data for qualitative data analysis?
A. Ensure each cluster is the same size
B. Make clusters out of related information
C. Throw out data that doesn't fit in any cluster
D. Focus on the arrangement of items in each cluster

ĐÁP ÁN:
B. Make clusters out of related information

Câu 229: The promotion of a particular product or company by means of advertising and distinctive
design is called_______________________
A. Logo
B. Branding
C. Moodboard
D. Styleguide

ĐÁP ÁN:
B. Branding

Câu 230: What does it mean to balance abstraction and precision in an affinity wall cluster summary?
A. The summary should be neither too long nor too short
B. The summary should use some of the same vocabulary used in the notes in the cluster
C. The summary should be applicable to most but not all of the notes in the cluster
D. The summary should represent all of the notes in the cluster while being as specific and insightful
as possible

ĐÁP ÁN:

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D. The summary should represent all of the notes in the cluster while being as specific and
insightful as possible

Câu 231: What should be your approach in conducting a semi-structured interview?

A. Maintain a conversational tone and use the interview protocol as a loose guideline
B. Maintain a formal tone and read the interview protocol questions exactly in the listed order
C. Maintain a relaxed tone and discuss whatever the interview participant feels is relevant
D. Maintain a professional tone and never refer to the interview protocol

ĐÁP ÁN:
A. Maintain a conversational tone and use the interview protocol as a loose guideline

Câu 232: Which of the following data types is arguably the most important to capture when
conducting a formative, problem-finding user test?
A. Critical incidents
B. Perceived usability
C. Suggested improvements
D. Participant demographics

ĐÁP ÁN:
A. Critical incidents

Câu 233: 25 - 50 - 25 is a design rule for web page layout. What is 50 in this?
A. Image
B. Text
C. Main content
D. Advertisement

ĐÁP ÁN:
C. Main content

Câu 234: An interface can be best described as a bridge between:

A. A screen and a system
B. A website and an app

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C. A user and content

D. Two users

ĐÁP ÁN:
C. A user and content

Câu 235: Which of the following are the two best ways of prioritizing usability problems?
A. Frist encountered and last encountered
B. Problem frequency and problem severity
C. Most confusing and least confusing
D. Problem severity and problem length

ĐÁP ÁN:
B. Problem frequency and problem severity

Câu 236: The very best kind of "Help" is

A. Reference manuals
B. A "Help" desk
C. Online tutorials
D. Needing none at all

ĐÁP ÁN:
D. Needing none at all

Câu 237: It shows the workflow of the website

A. Wireframe
B. Task flow
C. Sitemap
D. Prototype

ĐÁP ÁN:
B. Task flow

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Câu 238: Reducing the set of available actions to only those that are possible given a particular state
of the system would be an example of applying:
A. Feedback
B. Constraints
C. Conceptual Models
D. Mapping

ĐÁP ÁN:
B. Constraints

Câu 239: What is the main advantage of using different visual approaches like photography and vector
mood boards?
A. It showcases diverse Ul styles and user demographics
B. It requires minimal design commitment and effort
C. It provides detailed blueprints for final product implementation

ĐÁP ÁN:
A. It showcases diverse Ul styles and user demographics

Câu 240: Which of the following devices are mainly responsible for the user interface?
A. Input and output devices
B. Memory devices
C. Processor
D. None of the above

ĐÁP ÁN:
A. Input and output devices

Câu 241: Human interface design focus on _______

A. Object-object interactions
B. Human-object separation
C. Human-human interactions
D. Human-object interactions

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ĐÁP ÁN:
D. Human-object interactions

Câu 242: Which of the following is not a design principle that allow the user to maintain control?
A. Provide for flexible interaction
B. Allow user interaction to be interrupt-able and undo-able
C. Show technical internals from the casual user
D. Design for direct interaction with objects that appear on the screen

ĐÁP ÁN:
C. Show technical internals from the casual user

Câu 243: These are series of lines which obeys a mathematical structure for proper alignment on a
screen
A. Body
B. Container
C. Grids
D. Pixels

ĐÁP ÁN:
C. Grids

Câu 244: Which of the following is not a type of user interface?

A. Command language based
B. Menu based
C. Efficiency based
D. Direct manipulation based

ĐÁP ÁN:
C. Efficiency based

Câu 245: A UX design process is implemented

A. When wireframe are needed
B. Only at the beginning of a project when coming up with the initial plan

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C. When graphic or photographs are required

D. Before, during and after a project and the repeated as many times as necessary

ĐÁP ÁN:
D. Before, during and after a project and the repeated as many times as necessary

Câu 246: In web design, what is a "false bottom"

A. There is no end, just a continous page
B. The end is near, refer of page count
C. End of page can stop scrolling
D. Seem like the end of page but there is more content underneath

ĐÁP ÁN:
D. Seem like the end of page but there is more content underneath

Câu 247: You have to address a usability issue pertaining to a software interface. You will provide
solutions after understanding
A. How you use the software?
B. How your friends use the software?
C. How the user use the software?
D. How the developer uses the software?

ĐÁP ÁN:
C. How the user use the software?

Câu 248: Select the basic principle of Ui design that allows users to provide a keystroke alternative for
earch menu command (Ctrl C, Ctrl V)
A. Minimize input data problems
B. Design a transparent interface
C. Use familiar terms and images
D. Enhance user productivity

ĐÁP ÁN:
C. Use familiar terms and images

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Câu 249: What emphasizes mastering grid systems in Ul design?

A. They are a quick and easy solution for ali layout needs
B. They offer a powerful foundation for building flexible and adaptable layouts
C. They are a temporary trend and may soon be replaced by new design approaches

ĐÁP ÁN:
B. They offer a powerful foundation for building flexible and adaptable layouts

Câu 250: Why is it helpful to rely on real world models within interface design? Choose the best
answer
A. Real world models are already familiar to a user, and therefore can help make the user's experience
much more seamless.
B. It's easier for a designer to borrow an idea or concept that's already been created.
C. Real world models are much more believable and users are more likely to consume or buy a product
that uses them.
D. None of the above

ĐÁP ÁN:
A. Real world models are already familiar to a user, and therefore can help make the user's
experience much more seamless.

Câu 251: In UX, the critical-incident technique is

A. A research method in which users are asked to recall an event with significant outcomes
B. A type of expert review in which a usability expert focuses on the top task in a UI
C. An analytics method that tracks the number of fatal failures that took place on a site
D. A type of analysis which focuses on those user errors where users did not realize they got an
incorrect answer for a task

ĐÁP ÁN:
A. A research method in which users are asked to recall an event with significant outcomes

Câu 252: What is the primary function of breadcrumbs in website navigation?

A. To provide decorative visual elements and enhance the page layout

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B. To showcase the entire website hierarchy on a single page

C. To highlight user progress and offer alternative navigation paths
D. To collect user click data and improve website analytics

ĐÁP ÁN:
C. To highlight user progress and offer alternative navigation paths

Câu 253: A ____________ is a self contained object where you can click on and interact with.
A. Mouse
B. Button
C. Screens
D. Wireframes

ĐÁP ÁN:
B. Button

Câu 254: The simplest form of website wireframe is_________

A. High fidelity wireframe
B. Medium fidelity wireframe
C. Lo-fi wireframe
D. Style guide

ĐÁP ÁN:
C. Lo-fi wireframe

Câu 255: The group of customers for which whom we design a particular product is
called__________
A. Promising customers
B. Targeted customers
C. User journey map
D. Persona

ĐÁP ÁN:
B. Targeted customers

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Câu 256: Which one is not a process of user interface design?

A. Knowledgeable, frequent users
B. Interface design
C. User, task, modelling, environment analysis
D. To validate interface

ĐÁP ÁN:
A. Knowledgeable, frequent users

Câu 257: What image size is suitable for the website interface?
A. Maximum size for a clear picture
B. The size is compressed to the minimum even though the image is not clear
C. Compressed to a suitable aspect ratio and format, keep the image is still clear
D. Free size

ĐÁP ÁN:
C. Compressed to a suitable aspect ratio and format, keep the image is still clear

Câu 258: How can visual hierarchy be used effectively in Ul design?

A. By using the same font size and weight for all text
B. By highlighting important elements with larger size, bolder font, or contrasting colors
C. By randomly placing elements throughout the interface
D. By keeping all elements visually equal

ĐÁP ÁN:
B. By highlighting important elements with larger size, bolder font, or contrasting colors

Câu 259: When designing a search bar, it's important to provide immediate results and suggestions
as__________. This best aligns with the heuristic of:
A. Recognition rather than recall
B. Visibility of system status
C. User control and freedom
D. Match between system and the real world

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ĐÁP ÁN:
A. Recognition rather than recall

Câu 260: What term is used to describe the actual questions you ask people?
A. Respondent
B. Instrument
C. Frame
D. Population

ĐÁP ÁN:
B. Instrument

Câu 261: What is the primary purpose of a button in UI/UX design?

A. To showcase visual creativity and enhance the interface's aesthetic
B. To trigger an action or response within the digital product
C. To serve as a placeholder for future functionalities
D. To emphasize specific content and draw user attention

ĐÁP ÁN:
B. To trigger an action or response within the digital product

Câu 262: Between a website and an app, which platform offers superior personalization capabilities?
A. Website
B. App

ĐÁP ÁN:
B. App

Câu 263: Which statement best balances the importance of aesthetics and functionality in UI/UX
design?
A. A beautiful interface is always a functional one
B. Functionality should always trump aesthetics, even if it compromises visual appeal
C. Striking a balance between user-friendly interactions and visually pleasing design is crucial

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D. Aesthetics are irrelevant in UX design; only functionality matters

ĐÁP ÁN:
C. Striking a balance between user-friendly interactions and visually pleasing design is crucial

Câu 264: What potential drawback is mentioned for implementing "sticky navigation" where the
header while scrolling?
A. Users might find it visually distracting from the content on the page.
B. It takes up valuable screen real estate, reducing the available space for content.
C. It hinders user accessibility and ease of navigation for certain devices.
D. All of the above

ĐÁP ÁN:
D. All of the above

Câu 265: What is the most important factor that determines the success of UX?
A. The aesthetic element of a product
B. Designing for the appropriate audience

ĐÁP ÁN:
B. Designing for the appropriate audience

Câu 266: What is the right size for a button on a mobile interface?
A. Big enough to see clearly
B. So small to save space
C. Different sizes for a variety
D. Display size fits fingertip

ĐÁP ÁN:
D. Display size fits fingertip

Câu 267: What is a key benefit of using prototyping in the design process?
A. Reducing development costs and time to market
B. Increasing stakeholder buy in and investment

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C. Identifying and fixing usability problems early on

D. All of the above

ĐÁP ÁN:
D. All of the above

Câu 268: The ___ of website is the place for navigation and the place where the user goes to make
decisions about what they want to see and what they want to do.
A. Hearder
B. Body
C. Footer
D. Menu

ĐÁP ÁN:
A. Hearder

Câu 269: An organic farmer has enlisted your services to help her augment her online ordering system
for her restaurant clients. She would like her users to be able to choose a specific quantity of fresh
produce from a list of what will be harvested that week. Which of the following would be an
appropriate form element to use?
A. Radio
B. Text field
C. Number stepper
D. Button

ĐÁP ÁN:
C. Number stepper

Câu 270: Choose the heuristic that best applies to the following example: Gmail's notification when
you have forgotten to attach a document to an outgoing email.
A. Flexibility and efficiency of use
B. Match between system and the real world
C. Aesthetic and minimalist design
D. Error prevention

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ĐÁP ÁN:
D. Error prevention

Câu 271: A beer company has asked you to design a landing page for their website to ensure access is
restricted to users aged 21 and up—the landing page will prompt users to enter their birthdate. Which
of the following would be an appropriate form element to use?
A. Button
B. Number stepper
C. Date picker
D. Dropdown menu

ĐÁP ÁN:
C. Date picker

Câu 272: While user interactions should occur in as few steps as possible, in what situation might an
extra step be appropriate?
A. Ordering a sandwich
B. Withdrawing a large sum of money from an ATM
C. Buying a textbook online
D. None of the above

ĐÁP ÁN:
B. Withdrawing a large sum of money from an ATM

Câu 273: Context-specific design is best defined as:

A. When the designer uses different software programs to make an interface
B. Shaping a design to reflect differences in content, goals, and user
C. What happens when emerging designers make websites
D. A method of design that reflects the physical, geographical location where the design was made

ĐÁP ÁN:
B. Shaping a design to reflect differences in content, goals, and user

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Câu 274: In which of the following do we make use of Images?

A. Mood
B. content
C. Navigation
D. All the above

ĐÁP ÁN:
D. All the above

Câu 275: __________________ means arranging the content based on its importance
A. Highlight
B. Hierarchy
C. Contrast
D. Navigation

ĐÁP ÁN:
B. Hierarchy

Câu 276: ____________ is the place for navigation and here, the user takes a decision
A. Body
B. Footer
C. Header
D. Buttons

ĐÁP ÁN:
C. Header

Câu 277: Pick up the odd one out. Which among them is NOT a part of data collection for a Project?
A. Interviews
B. Phone calls
C. Online surveys
D. Solution

ĐÁP ÁN:

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D. Solution

Câu 278: Statement 1: Texting is more economical

Statement 2: Text can represent what cannot be depicted
A. Statement 1 is True & Statement 2 is False
B. Statement 1 is False & Statement 2 is True
C. Statement 1 is True & Statement 2 is True
D. Statement 1 is False & Statement 2 is False

ĐÁP ÁN:
C. Statement 1 is True & Statement 2 is True

Câu 279: Buttons with zero border radius are used for serious themes
A. True
B. False

ĐÁP ÁN:
A. True

Câu 280: Buttons with zero border radius are used for friendly themes
A. True
B. False

ĐÁP ÁN:
B. False

Câu 281: Users can effectively interact with an interface without any prior understanding of its
functionality or visual cues
A. True
B. False

ĐÁP ÁN:
B. False

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Câu 282: The text can represent what cannot be converted into symbollic or visualization
A. True
B. False

ĐÁP ÁN:
A. True

Câu 283: Once you define your initial app idea, you should stick to it throughout the development
process without further exploration or refinement
A. True
B. False

ĐÁP ÁN:
B. False

Câu 284: Do not label the parts or elements when creating a website wireframe
A. True
B. False

ĐÁP ÁN:
B. False

Câu 285: User interface design should prioritize aesthetics over functionality for a unique and visually
captivating experience
A. True
B. False

ĐÁP ÁN:
B. False

Câu 286: Social media share buttons on a product page are considered part of the "related content"
navigation system
A. True
B. False

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ĐÁP ÁN:
B. False

Câu 287: It would be intuitive for the user if the interface used similar colors to represent different
functions
A. True
B. False

ĐÁP ÁN:
B. False

Câu 288: The primary purpose of developing a sitemap is to solidify the visual design of the final app
A. True
B. False

ĐÁP ÁN:
B. False

Câu 289: The primary role of typography in user interfaces is to convey complex and specific ideas
quickly and accurately
A. True
B. False

ĐÁP ÁN:
A. True

Câu 290: Primary navigation menus should always appear horizontally at the top of a page
A. True
B. False

ĐÁP ÁN:
B. False

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Câu 291: When applying Design Thinking, the purpose is to identify the correct problems and
subsequently create efficient solutions for them. Is this statement true or false?
A. True
B. False

ĐÁP ÁN:
A. True

Câu 292: A wireframe is a method for designing interfaces, but it may not be the primary process for
thoroughly considering and addressing user experience problems
A. True
B. False

ĐÁP ÁN:
A. True

Câu 293: Website wireframes are simple line drawing that help you visualise the placement of
elements on your webpage
A. True
B. False

ĐÁP ÁN:
A. True

Câu 294: Wireframes can test design concepts, as well as help designers decide among multiple ways
of designing a piece of functionality
A. True
B. False

ĐÁP ÁN:
A. True

Câu 295: Wireframe is a process of designing interfaces only, and not a process to think through the
problems

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A. True
B. False

ĐÁP ÁN:
B. False

Câu 296: Wireframes are designed after creating Information architecture.

A. True
B. False

ĐÁP ÁN:
A. True

Câu 297: Whitespace primarily serves to fill empty space on a website and is generally considered a
wasted design element
A. True
B. False

ĐÁP ÁN:
B. False

Câu 298: An effective user interface design is a design of applying an iterative process using
predefined design principles
A. True
B. False

ĐÁP ÁN:
A. True

Câu 299: In contrast to wireframes, mockups include richer visual elements such as color, visual style,
and typography
A. True
B. False

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ĐÁP ÁN:
A. True

Câu 300: "Search" option is a primary navigation

A. True
B. False

ĐÁP ÁN:
B. False

Câu 301: "Know more about us"- is a utility navigation

A. True
B. False

ĐÁP ÁN:
B. False

Câu 302: When practicing Design System, the body text color should not use CMYK (0-0-0-100),
right or wrong?
A. True
B. False

ĐÁP ÁN:
B. False

Câu 303: Mockups resemble the look and feel of the final design
A. True
B. False

ĐÁP ÁN:
A. True

Câu 304: An "About us" page is a primary navigation

A. True

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B. False

ĐÁP ÁN:
A. True

Câu 305: The promotion of a particular product or company by means of advising and distinctive
design branding
A. True
B. False

ĐÁP ÁN:
A. True

Câu 306: Is it right or wrong to align the text to the horizontal and vertical center of the button?
A. True
B. False

ĐÁP ÁN:
A. True

Câu 307: We must display only the required information on a website

A. True
B. False

ĐÁP ÁN:
A. True

Câu 308: Design fidelity is the level of functionality and details incorporated into a prototype. Choose
the correct option from below list
A. True
B. False

ĐÁP ÁN:
A. True

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Câu 309: Adding too much detail is a good idea in a Wireframe design
A. True
B. False

ĐÁP ÁN:
B. False

Câu 310: An interface should be immediate and intuitive

A. True
B. False

ĐÁP ÁN:
A. True

Câu 311: Affordances of user interface don't have much influence on how easily users learn to use the
system
A. True
B. False

ĐÁP ÁN:
B. False

Câu 312: Bill Buxton states that all design is "compromise." By this he means that fundamentally no
design is particularly good
A. True
B. False

ĐÁP ÁN:
B. False

Câu 313: Excellent drawing skills are needed to create effective storyboards
A. True
B. False

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ĐÁP ÁN:
B. False

Câu 314: While designers have to set defaults for many design elements, these default values rarely ..
can just change them at any time
A. True
B. False

ĐÁP ÁN:
A. True

Câu 315: When sketching to come up with different design solutions, you should stop the first time
you run out of ideas
A. True
B. False

ĐÁP ÁN:
B. False

Câu 316: "Pull" output gives user high level of control of information access.
A. True
B. False

ĐÁP ÁN:
A. True

Câu 317: Designers conduct formative research using a single, unified set of methods.
A. True
B. False

ĐÁP ÁN:
B. False

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Câu 318: A single designer can usually conduct a test of a lo-fi prototype by him/herself
A. True
B. False

ĐÁP ÁN:
A. True

Câu 319: Do not label the parts or elements in creating a website wireframe.
A. True
B. False

ĐÁP ÁN:
B. False

Câu 320: Neutral buttons are used for friendly themes

A. True
B. False

ĐÁP ÁN:
B. False

Câu 321: Visual elements must be used as high as possible in a wireframe.

A. True
B. False

ĐÁP ÁN:
B. False

Câu 322: It's possible to create a useful, functional interactive prototype with very simple tools, such
as paper, post-it notes, and scotch tape
A. True
B. False

ĐÁP ÁN:

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A. True

Câu 323: In this course, you will "get your hands dirty" and gain hands-on experience with UX
Research and Design methods
A. True
B. False

ĐÁP ÁN:
A. True

Câu 324: Baseline statistics such as task completion rate, time spent on task, and/or error rates should
be included in user test reports
A. True
B. False

ĐÁP ÁN:
A. True

Câu 325: Problem scoping is a fundamental part of the design process

A. True
B. False

ĐÁP ÁN:
A. True

Câu 326: Creation of many alternative solutions increases the quality of the final design
A. True
B. False

ĐÁP ÁN:
A. True

Câu 327: Sketching is used both for generating and for communicating ideas
A. True

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B. False

ĐÁP ÁN:
A. True

Câu 328: It is important not to criticize ideas during brainstorming

A. True
B. False

ĐÁP ÁN:
A. True

Câu 329: Scenarios help designers reflect on user needs, how technology might address those needs,
and potential issues that might arise with the use of the envisioned technology
A. True
B. False

ĐÁP ÁN:
A. True

Câu 330: Granularity of the needed information is an important consideration when designing system
inputs
A. True
B. False

ĐÁP ÁN:
A. True

Câu 331: Mode can change how multiple aspects of the system behave
A. True
B. False

ĐÁP ÁN:
A. True

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Câu 332: Designers prototype to test their design ideas before resources are invested in expensive and
time-consuming software development
A. True
B. False

ĐÁP ÁN:
A. True

Câu 333: Technical determinists believe that sometimes the properties of technologies almost
necessitates certain kinds of consequences
A. True
B. False

ĐÁP ÁN:
A. True

Câu 334: The UX process is a strict, linear sequence of steps that must be completed in a single,....
A. True
B. False

ĐÁP ÁN:
B. False

Câu 335: Interface metaphors are NOT commonly used as part of a conceptual design
A. True
B. False

ĐÁP ÁN:
B. False

Câu 336: Form is connected to function and experience?

A. True
B. False

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ĐÁP ÁN:
A. True

Câu 337: In a 25/50/25 rule, 25 % is at the center of the screen

A. True
B. False

ĐÁP ÁN:
B. False

Câu 338: Do generic website templates are a good choice for any type of content?
A. Yes
B. No

ĐÁP ÁN:
B. No

Câu 339: Can user interface design influence how users perceive real-world events?
A. Yes
B. No

ĐÁP ÁN:
A. Yes

Câu 340: User interface can be the screen of a phone, computer or tablet. Is it right or wrong?
A. Yes
B. No

ĐÁP ÁN:
A. Yes

Câu 341: Does this application interface use a grid structure?

A. Yes

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B. No

ĐÁP ÁN:
B. No

Câu 342: What drawing convention can we use to indicate that it's not possible to return to previous
pages in a site map?
A. Yes
B. No

ĐÁP ÁN:
A. Yes

Câu 343: Is demographic information needed in implementing user personas?

A. Yes
B. No

ĐÁP ÁN:
A. Yes

Câu 344: Does this website interface use a grid structure?

A. Yes
B. No

ĐÁP ÁN:
A. Yes

Câu 345: Under what circumstances is remote testing appropriate?

I. It is difficult to access the product/experience
II. Participants from a variety of geographic locations are needed
III. Time is limited
IV. There is a lot of Personally Identifiable Information required.
V. All of the above
A. I, II, III

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B. II IV
C. I, III, IV
D. II, III
E. V

ĐÁP ÁN:
D. II, III

Câu 346: When is it most appropriate to conduct remote moderated testing?

I. Redirection and discussion are required
II. Users can complete tasks without instruction
III. Finding participants local to your lab is challenging
V. You want to see and explore user's digital contexts
V. All of the above
A. I, II, III
B. I, IV
C. I, III
D. I, III, IV
E. V

ĐÁP ÁN:
D. I, III, IV

Câu 347: At what point in a product or service's life-cycle should one conduct a user needs
assessment?
I. Before designing a new product or service
II. Before considering a re-design of an existing product or service
III. Just before releasing a new product or service that has already been designed
A. I only
B. II only
C. I and II
D. II and III

ĐÁP ÁN:

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C. I and II

Câu 348: Which of the following are good guidelines for using an interview protocol?
I. Memorize the protocol, so that you don't have to refer to it that much during the interview itself
II. Avoid asking any questions that are not open-ended
III. Ask the questions exactly as they are written and in the order they are written
A. I only
B. II only
C. III only
D. I and III

ĐÁP ÁN:
A. I only

Câu 349: What kinds of information might be part of qualitative data analysis?
I. Quotations from interviews
II. Observed actions or events
III. Inferred facts from interviews
A. I only
B. I and II only
C. II only
D. I, II and III

ĐÁP ÁN:
D. I, II and III

Câu 350: Once you have a list of core questions to ask, what should you do next in constructing the
interview protocol?
I. Cluster related questions together
II. Try the questions on a potential subject
III. Add follow-up questions
A. I and Il
B. I and III
C. II and IIII

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D. I, II and III

ĐÁP ÁN:
B. I and III

Câu 351: What types of research activities are typically engaged in by 2-3 people design teams?
I. A/B Testing
II. Feature driven usability testing
III. Competitive testing
IV. Attitudinal analytics (surveys)
A. I
B. II
C. III
D. IV
E. II and IV

ĐÁP ÁN:
B. II

Câu 352: Which of the following are techniques that might be used in qualitative data analysis?
I. Clustering
II. Running a statistical regression
III. Finding patterns
A. I only
B. III only
C. I and III
D. I, II and III

ĐÁP ÁN:
C. I and III

Câu 353: In which of the following contexts can you use qualitative data analysis?
I. Understanding user needs
II. Making sense of non-quantitative data

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III. Condensing complex information

A. I only
B. I and III
C. I and III
D. I, II, and III

ĐÁP ÁN:
D. I, II, and III

Câu 354: Which of the following is true about affinity walls?

I. They are one way of doing qualitative data analysis
II. They use affinity notes as raw data
III. They must be conducted against a wall
A. I only
B. II only
C. I and II
D. I, II and III

ĐÁP ÁN:
C. I and II

Câu 355: Body text of website should be at least:

A. 8px
B. 16px
C. 24px
D. 32px

ĐÁP ÁN:
B. 16px

Câu 356: The Viewing distance of a mobile app & desktop is __________ & __________ respectively
A. 10 inches & 24 inches
B. 12 inches & 20 inches
C. 14 inches & 24 inches

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D. 15 inches & 20 inches

ĐÁP ÁN:
A. 10 inches & 24 inches

Câu 357: How many factors determine the success of UI?

A. 4
B. 7
C. 6
D. 5

ĐÁP ÁN:
D. 5

Câu 358: What is the optimal number of things that users can concentrate on at once?
A. 3
B. 1
C. 7
D. 2

ĐÁP ÁN:
C. 7

Câu 359: How many testers do you need to solve 85% of problems?
A. 25
B. 5
C. 100
D. Unknown number

ĐÁP ÁN:
B. 5

Câu 360: How should the button's label be designed? Choose all the correct answers
A. Contains an icon that illustrates the function of the label

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B. A long and specific description of the button's function

C. Accurately reflect the function of the button
D. Should be a keyword

ĐÁP ÁN:
A. Contains an icon that illustrates the function of the label
C. Accurately reflect the function of the button
D. Should be a keyword

Câu 361: What are three potential downsides of overly prioritizing aesthetics and graphical elements
in UI design?
(Check all that apply)
A. Increased user satisfaction and brand loyalty
B. Enhanced learning curve and user confusion
C. Improved accessibility for diverse users
D. Increased risk of rapid visual obsolescence
E. Potential for content obstruction and reduced functionality

ĐÁP ÁN:
B. Enhanced learning curve and user confusion
D. Increased risk of rapid visual obsolescence
E. Potential for content obstruction and reduced functionality

Câu 362: What are three advantages of using metaphorical icons and symbols in user interfaces?
(Check all that apply)
A. They appeal to a wider range of cultural backgrounds
B. They provide a sense of nostalgia and familiarity
C. They are more efficient in terms of screen space
D. They simplify complex concepts and actions
E. They create a unique and recognizable brand identity

ĐÁP ÁN:
A. They appeal to a wider range of cultural backgrounds
D. They simplify complex concepts and actions

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E. They create a unique and recognizable brand identity

Câu 363: What are the three main advantages of using typography as part of a branding system?
(Check all that apply)
A. Increased accessibility for users with visual impairments
B. Improved clarity and hierarchy of information within the interface
C. Creation of a unique visual identity and emotional connection with users
D. Reduced development cost by eliminating the need for custom icons
E. Enhanced interactivity and responsiveness of UI elements

ĐÁP ÁN:
A. Increased accessibility for users with visual impairments
B. Improved clarity and hierarchy of information within the interface
C. Creation of a unique visual identity and emotional connection with users

Câu 364: To define the user segment we need?

(Check all that apply)
A. Documents, information from previous studies, reports
B. Ideas and consensus from product team members
C. Sitemap
D. Userflow

ĐÁP ÁN:
A. Documents, information from previous studies, reports
B. Ideas and consensus from product team members

Câu 365: In the beginning of a project, you should

(Check all that apply)
A. Narrow down every detail to ensure a structured and linear workflow for your project
B. Not be too concerned about final look and detail, set a process to reevaluate decisions made earlier
as new realities become clearer
C. Assess whether you even need to build a website at all
D. None of the above

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ĐÁP ÁN:
B. Not be too concerned about final look and detail, set a process to reevaluate decisions made
earlier as new realities become clearer
C. Assess whether you even need to build a website at all

Câu 366: What are the benefits of researching what websites that already exist?
(Check all that apply)
A. You can copy their work because it's already proven to work
B. It is good to have an understanding of what the client gravitates towards
C. You can get inspiration and research what works well and keep up to date with the industry
D. All of the answers given are correct

ĐÁP ÁN:
B. It is good to have an understanding of what the client gravitates towards
C. You can get inspiration and research what works well and keep up to date with the industry

Câu 367: What Is A Grid in UX design?

Choose all the correct answers
A. A grid is a structure comprising a series of lines (vertical or intersecting) that divide a page into
columns or modules
B. Grid is a table for users to fill in the contents of each cell
C. Grid structure helps designers to arrange content on the page
D. This grid would serve as the framework for the page's layout

ĐÁP ÁN:
A. A grid is a structure comprising a series of lines (vertical or intersecting) that divide a page
into columns or modules
C. Grid structure helps designers to arrange content on the page
D. This grid would serve as the framework for the page's layout

Câu 368: What elements need to be consistent between the mobile interface and the website interface?
Choose all the correct answers
A. Display structure
B. Content

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C. Design theme
D. Resolution of each display object

ĐÁP ÁN:
B. Content
C. Design theme

Câu 369: What elements should a script include for a remote moderated test?
(Check all that apply)
A. Obtain Consent
B. Make introductions
C. Build rapport
D. Exact instructions for how to complete tasks
E. Set expectations for duration and content of test
F. Set expectations for role of moderator and observer

ĐÁP ÁN:
A. Obtain Consent
B. Make introductions
C. Build rapport
E. Set expectations for duration and content of test
F. Set expectations for role of moderator and observer

Câu 370: What is content hierarchy?

(Check all that apply)
A. Content hierarchy keeps the most important information emphasized more than less important
content
B. Content hierarchy is a rule for text-only content
C. Often, the important content is at the top of the page and less important information is toward the
bottom
D. Content hierarchy is the strategic arrangement of information on a web page (or another content
asset)

ĐÁP ÁN:

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A. Content hierarchy keeps the most important information emphasized more than less
important content
C. Often, the important content is at the top of the page and less important information is
toward the bottom
D. Content hierarchy is the strategic arrangement of information on a web page (or another
content asset)

Câu 371: What are the advantages and disadvantages of this interface?
(Check all that apply)
A. Simple, direct, simplicity builds logic
B. Engaging, entertaining, brandable
C. Borring
D. Time-consuming

ĐÁP ÁN:
A. Simple, direct, simplicity builds logic
C. Borring

Câu 372: If this was the full test plan, which of the following suggestions might help clarify the plan?
(Check all that apply)
A. Specify Recruiting Criteria
B. Complete the Test Script
C. Add task instructions for users to replicate
D. Include Follow-Up Questions

ĐÁP ÁN:
B. Complete the Test Script
C. Add task instructions for users to replicate

Câu 373: Which of the following make up a product's UX. There are more than 1 correct answers:
A. Aesthetics
B. Availablity
C. price
D. Functionality

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E. Ease of use

ĐÁP ÁN:
A. Aesthetics
D. Functionality
E. Ease of use

Câu 374: Which three factors are emphasized as central to structuring content and design hierarchies?
(Check all that apply)
A. Prioritizing visual elements over textual information
B. Combining user goals and client goals into a single hierarchy
C. Emphasizing immediate access to core functionality
D. Providing multiple pathways for interacting with content
E. Minimizing user effort through streamlined interactions
F. Incorporating animation and motion into user journeys

ĐÁP ÁN:
B. Combining user goals and client goals into a single hierarchy
C. Emphasizing immediate access to core functionality
E. Minimizing user effort through streamlined interactions

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