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The Passenger Air Tariff (PAT) Guide provides comprehensive information on airline tariffs, including encoding and decoding of city and country names, airline codes, and general rules regarding baggage, surcharges, and payment processes. It also includes updates on various regulations and changes in airline practices, as well as guidelines for reservations and ancillary services. The guide serves as a reference for industry professionals to navigate the complexities of airline tariffs and related services.

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0% found this document useful (0 votes)
78 views44 pages

Unlock Genrules

The Passenger Air Tariff (PAT) Guide provides comprehensive information on airline tariffs, including encoding and decoding of city and country names, airline codes, and general rules regarding baggage, surcharges, and payment processes. It also includes updates on various regulations and changes in airline practices, as well as guidelines for reservations and ancillary services. The guide serves as a reference for industry professionals to navigate the complexities of airline tariffs and related services.

Uploaded by

john
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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Passenger Air Tariff (PAT) Guide

Contents Editorial/Changes in this book iii

PAT GUIDE
Index by chapters iv
Product Information xix
Which books to use xxi

General Rules How to contact us


How to subscribe
xxiii
xxiv
Subscription order form xxv

Encoding/ Decoding

ENCODING/ DECODING
Please refer to the inside back cover to IATA City Names - encoding 1
find out more about the benefits of PAT IATA City Names - decoding 9
Country Codes 17
State, Province, Territory Names 19
Airline Codes 20
Cities sharing the same airport 31
Cities with multiple airports 32

General Rules
1. Abbreviations and Definitions 33
2. Application of Tariff 48
3. Baggage 87
4. Industry Remuneration 129
5. Carrier Surcharges 131
6. Discounts 135

GENERAL RULES
7. Reservation and Ancillary Services 151
8. Passenger Acceptance 169
9. Payment, PTA and Refunds 193

N
10. Intentionally left blank 204
11. Currency 205
12. Taxes/ Fees/ Charges 218
13. Passenger Ticket 322
14.
15.
16.
E
Other Documents
Ticket Alterations
Card Payments
426
457
487
IM
17. Additional Optional Sevices 496

Carrier Special Regulations

CARRIER REGULATIONS
C

Introduction and summary of information 501


Carrier Special Regulations 502
E
P

Ticketed Point Mileages (TPM)


S

How to use Ticketed point mileages 511


Ticketed point mileages 513
TPM

© 2014 IATA/SITA
Alphabetical Index back of the book
Excess Mileage Table back of the book
PAT Guide
Argentina, Australia, Austria, Belgium, Belize, Benin, Bolivia,
Editorial / Changes in this book Brazil, Brunei, Bulgaria, Burundi, Canada, Cape Verde Island,
Chile, Colombia, Congo Democratic Republic of, Costa Rica,
Croatia, Curacao, Denmark, Djibouti, Dominican Republic,
Ecuador, Egypt, Finland, France, French Guiana, French
Editorial Polynesia, Gambia, Germany, Greenland, Guadeloupe, Honduras,
Hungary, India, Iraq, Ireland, Italy, Japan, Kazakhstan, Latvia,
Intentionally left blank Libya, Macao (SAR) China, Martinique, Mauritius, Mayotte,
Mexico, Morocco, Mozambique, Namibia, Nepal, Netherlands,
Changes in this book New Caledonia, NIcaragua, Paraguay, Peoples Republic of China,
Peru, Poland, Portugal, Reunion, Romania, Russia, Sao Tome and
Principe, Serbia, South Africa, Spain, Suriname, Sweden,
Switzerland, Tanzania, Turkey, Ukraine, United Arab Emirates,
General Rules United Kingdom, USA, Venezuela, Yemen
13. Passenger Ticket
13.3.7.2 Variations in ET Displays: ticket dates updated
1. Abbreviations and Definitions 13.3.12 Collection of additional charges: deletion of the code ‘OG’ from the
list of IATA carbon offset scheme codes effective 01Jan14
1.1.3 Global Indicators: Description for SA updated 13.7.4.2 Not shown in ‘TFC’ data element: deletion of the code ‘OG’ from
1.1.5 Miscellaneous Abbreviations: Added BIN for Bank Identification the list of IATA carbon offset scheme codes effective 01Jan14
Number 13.7.6.3 Other Forms of Payment: New Code EF eff 01Jan15
1.1.10 Equipment Codes: Added new equipment code and comparison 13.7.20.4 Rules for Liner Entries: eff 01Jun14: amended stopover charge
chart ticketing provisions
1.2.1 Definitions - terms: Circle trip via AA, Local combination, Other 13.11.9.2 Iguassu Falls Mileage Equalization: Iguassu Falls replaced with
charges, Reissue and Related charges: updated Foz do Iguazu
2. Application of Tariff 13.11.9.2.3Mileage Equalization with EMA: Addition of new example that
shows a combination of “E/” and “B/” principles
2.4.2.1.2 Fare component originating or terminating in Foz do lguazu: City 13.11.48-49:Intentionally left blank as effective 01Jun14 the code S becomes
name Iguassu changed to Foz do lguazu generic
2.5.8 Global Indicators: revised description of AT, RU, SA and TS
2.11.3 Local Combination: definition amended 14. Other Documents
3. Baggage 14.2.1-4 Virtual Multiple Purpose Document (vMPD) for BSP: use of vMPD
in BSPs discontinued
3.3.4.9 Carriers filing with US DoT: carrier decode for OJ amended 14.8 Electronic Miscellaneous Document (EMD): EMD industry
3.7.1.3 Carrier excess baggage provisions: via AS: flight number changed mandate updated and vMPD sunset dates/exceptions clarified
3.7.2.7 Carrier weight based excess baggage provisions: via SQ: Laos 14.8.4.5 Reason for Issuance subcode: Cross-reference to list of codes in
added to Band 1 17.13 added
3.8.5.1 Carrier wheelchair provisions: via AS: amended 14.8.4.11 Carrier fee data: Deletion of the code OG from the list of IATA
3.9.9.6 Hockey equipment: via AS: provisions amended carbon offset scheme service codes
3.9.9.8 Kayaks: via AS: flight number changed 14.8.7.3 EMD receipt: Clarified ticket/document number
3.9.9.9 Pole vaulting: via AS: flight number changed 14.8.8.1 Reservations Change Fee: EMD-specimen replaced and two
3.9.9.14 Windsurfing equipment: via AS: flight number changed sample transaction added
14.8.8.3 Penalty Fee: Replaced with screenshots showing an example of an
5. Carrier Surcharges EMD for cancellation fee
5.1 Fuel Surcharges: via BW: provisions amended 14.8.8.6 Excess Baggage Transaction: Added EMD-S workaround pending
5.6.5 Premium Economy Seat Surcharge (PESS): via PR: provisions deployment of EMD-A for an airline
added 14.8.8.7 EMD-S for residual value: Added EMD-S workaround pending
deployment of EMD-A for an airline. Explanation added to describe
7. Reservations and Ancillary Services a transaction where EMD value was partly used and had a residual
7.22 Code of Reservation Ethics: Collection of passenger contact value
information by airline and travel agents amended to facilitate 14.8.8.8 EMD-S transaction for Pet in Hold: New specimens added
improved service to passengers 14.8.8.9 EMD-S transaction for Sporting Firearms: New specimens added
7.22.11 Booking Space: Collection of contact details amended 14.8.9.2 Interline EMD-A sample screenshots: Intentionally left blank
7.22.2 Responsibility of travel agents - both automated and non- 15. Ticket Alterations
automated: Provision of contact details amended
7.26 Airline Reservations Interline Message (AIRIMP) Abbreviations: 15.1 Definition of terms: Class of service data element added
Codes CTCE, CTCM, PCTC updated 15.3.3.4 Collection of reservation change fee: Sample of EMD added
15.9 Voluntary Changes for Partly Used Pricing Units: amended to
8. Passenger Acceptance Voluntary Changes for Partly Used Tickets
8.5 via AS: Portable Oxygen Concentrator: AS flight numbers updated 15.9.4.2 Comparing old and revised fares: Fares and charges included
15.10.6.8 Involuntary rerouting scenarios: PNR and ET specimens added
9. Payment and Refunds 15.10.6.9 Genuine diversions en route: amended process with indicator D
15.14.1-2 Optional change procedures for EMD: updated
9.2.4 Completion of an MCO for a PTA: Heading amended to ‘Outgoing
PTA Examples’ 16. Card Payments
9.2.4.2 Example of a completed manual MCO for a PTA: Replaced with a
completed automated MCO for a PTA 16.9.10 UATP Card-Issuing Airlines: List of issuers updated
9.2.4.3 Sample EMD for a PTA 16.13.1.6 Phishing: Description updated
9.2.5.2 Example of an Incoming PTA 16.13.1.8 Friendly Fraud: Addition of another type of fraud
9.3.2.3 Exceptions by countries: cross reference to US DOT requirements 16.13.2 General Fraud Prevention Tips: Title amended to Fraud Prevention
in 9.3.12.1 added tips
9.3.12.1 US DOT: Refund requirements for optional services added 16.13.2.1 General: New sub paragraph added
11. Currency 16.13.2.2 How to Catch a Phish: Added instructions on how to detect a
phishing scam
11.8 EMU Information: updated 16.14 Payment Card Industry Data Security Standards (PCI DSS):
11.9 Sources for Bankers Rates of Exchange: Ukraine, Venezuela Mandate from International Card Payment Scheme added
source amended 16.14.1 Provisions: Separate PCI DSS provisions inserted
12. Taxes/Fees/Charges 17. Additional Optional Services
12.1.4 Decoding of Taxes: Preamble added 17.13 ATPCO Optional Services Industry Sub Codes: additional sub
12.1.5 Decoding of tax codes: Generic codes CP, DU and DV added codes AC, LS, OE, PE, PN, US added
12.1.6 Collection of additional charges: Removal of code OG from service 17.13.1 Baggage: subcodes 0F0, 0FY, 0GI added
codes in the IATA carbon offset scheme and short explanation of 17.13.4 In-flight entertainment: RFISC for in-flight entertainment services
DU/DV added added
Taxes Cancelled/Withdrawn: 17.14 Online Sales of Additional Services in Interline ET Scenarios:
12.2.172 Sierra Leone: Immigration Fee (A1)
New Taxes introduced: Effective 01Jun14, new recommended guidelines for reservations,
12.2.24 Bolivia: Passenger Service Charge (A7) sales and delivery of additional services in an EMD
12.2.82 Guadeloupe: Embarkation Tax (A8) Carrier Special Regulations
12.2.134 Morocco: Tourism Tax (A9)
12.2.180 Spain: Aviation Safety and Security Fee (OG) 4.5 Nepal Airlines: Other Taxes/Charges: Tourism Service Fee (NQ)
Taxes/ Fees/ Charges amended for: amount amended
© 2014 IATA/SITA
iii
Index by Chapter Contents

Index by Chapter Contents 2.1.6.3


2.1.7
Economy class fares
Validity
51
51
2.1.7.1 General provisions for ticket validity 51
Editorial iii 2.1.7.2 Combination of fares 53
Index by Chapters iv 2.1.8 Minimum/ maximum stay requirements 53
Product Information xix 2.1.8.1 Counting of days 53
Which books to use xxi 2.1.8.2 Counting of month(s) 53
How to contact us xxiii 2.1.8.3 Counting of year 53
How to subscribe xxiv 2.1.8.4 Minimum stay 53
Subscription Order Form xxv 2.1.8.5 Maximum stay 53
Change of address Form xxvi 2.1.8.6 Minimum/ maximum stay: Transatlantic/ Transpacific
reference chart 53
2.1.8.7 Minimum/ maximum stay Area 1 reference chart 55
Encoding/ Decoding 1 2.1.9 Stopovers 55
2.1.9.1 Definition/ conditions of stopovers 55
IATA City Names - encode 1 2.1.9.2 Counting of stopovers 55
IATA City Names - decode 9 2.1.10 Transfers 56
Country codes - encoding 17 2.1.10.1 Definition of transfers 56
Country codes - decoding 18 2.1.10.2 Counting of transfers 56
State, Province, Territory codes 19 2.1.11 Group travel 56
Scheduled Passenger Airlines 20 2.1.11.1 Counting of group passengers 56
IATA Airline Designators - Encode 20 2.1.11.2 Intentionally left blank 56
IATA Airline Designators - Numeric Decode 23 2.1.11.3 Intentionally left blank 56
IATA Airline Designators - Decode 25 2.1.11.4 Upper Class Group Travel 56
IATA Members List 29 2.2 Published fares and add-ons 56
Cities sharing the same airport 31 2.3 Carrier fare selection criteria 56
Cities with multiple airports 32 2.3.1 Fare Components within Europe 56
2.3.2 Intentionally left blank 57
2.3.3 Other fare components (except TC123, within Europe,
1 Abbreviations and Definitions 33 to/from USA/US territories) 57
2.3.3.1 Fare components TC12 (AT), TC23 (TS/RU/FE/EH),
1 Contents 33 TC31 (PA) 57
1.1 Abbreviations 33 2.3.3.2 Fare components TC23 via TC1 (AP), TC12
1.1.1 Fare type 33 via TC3 57
1.1.1.1 Fare basis 33 2.3.3.3 Fare components between sub-areas within
1.1.1.2 Seasonal codes - general application 33 TC1, TC2, TC3 57
1.1.2 Months and days 33 2.3.3.4 Fare components within a subarea 57
1.1.3 Global Indicators 33 2.3.3.5 General notes 57
1.1.4 Geographical codes 33 2.3.4 Carrier selection for fare construction checks 57
1.1.5 Miscellaneous abbreviations 33 2.4 Mileage system/ routings 57
1.1.6 Signs 34 2.4.1 Mileage calculation 57
1.1.7 Symbols 34 2.4.1.1 Applicable fare when mileage within MPM 57
1.1.8 Time 34 2.4.1.2 Applicable fare when mileage exceeded 57
1.1.9 Airline Reservations Interline Message abbreviations 34 2.4.2 Mileage exceptions 58
1.1.10 Equipment Codes 34 2.4.2.1 Mileage equalization rule 58
1.2 Definitions 35 2.4.2.2 South Atlantic TPM shortcut 58
1.2.1 Terms 35 2.4.2.3 Ethiopian Government Order 58
1.2.2 Areas 44 2.4.2.4 Canary Islands - Canada/ Mexico/ USA 58
1.2.3 Tariff Coordinating Conference Sub-areas 44 2.4.3 Extra mileage allowance (EMA) 58
1.2.4 Other sub-groupings 45 2.4.3.1 Area 1 EMA 58
1.2.5 Freedoms of the air 46 2.4.3.2 Area 2 EMA 58
Map of IATA Traffic Conference Areas 47 2.4.3.3 Area 3 EMA 59
2.4.3.4 Area 12 via the Atlantic EMA 59
2.4.3.5 Area 23 EMA 59
2 Application of Tariff 48 2.4.3.6 Area 1 - EMA Carrier Exceptions 59
2.4.3.7 Between Areas 1 and 2/ 3 via the Atlantic - EMA
2 Contents 48 Carrier Exceptions 62
2.1 General rules in fare application 48 2.4.3.8 Between 1 and 3 via the Pacific - EMA
2.1.1 Changes in fares and rules/ fare guarantee 48 Carrier Exceptions 64
2.4.3.9 Add-on Mileages - Carrier Exceptions. 67
2.1.1.1 Exceptions by country 48
2.4.4 Routing References - Application of specified routings 68
2.1.1.2 Exceptions by carrier 49
2.4.5 Specified routings 68
2.1.1.3 Special provisions by carrier for fares within Area 1 50
2.1.2 Applicability of fares 50 2.4.5.1 Area 1 - Specified Routings 68
2.1.3 Different carriers in a fare 50 2.4.5.2 Area 2 - Specified Routings 69
2.1.4 Intentionally left blank 51 2.4.5.3 Area 3 - Specified Routings 69
2.1.5 Fare types 51 2.4.5.4 Between Areas 1 and 2 via Atlantic - Specified Routings 69
2.4.5.5 Between Areas 2 and 3 - Specified Routings 70
2.1.5.1 Normal fare 51
2.4.5.6 Between Areas 1 and 3 via Pacific - Specified Routings 70
2.1.5.2 Special fares 51
2.4.5.7 Area 1 - Carrier Routing Exceptions 70
2.1.5.3 Cabotage fares 51
2.4.5.8 Between Areas 1 and 2 via Atlantic - Carrier Routing
2.1.5.4 Fares established as a percentage 51
Exceptions 70
2.1.6 Fares for different classes of service 51
2.4.5.9 Between Areas 1 and 3 via Pacific - Carrier Routing
2.1.6.1 First class fares 51
Exceptions 70
2.1.6.2 Intermediate/Business class fares 51
2.4.5.10 Area 2 - Carrier Routing Exceptions 70

© 2014 IATA/SITA iv
PAT GUIDE
Product Information - Publications

Quarterly editions
Published four times a year: January, April, July and October. All sections are published in full.

GENERAL RULES WORLDWIDE FARES WORLDWIDE RULES MAXIMUM PERMITTED


MILEAGES (MPM)
PAT Guide PAT Guide PAT Guide
Encoding/ Decoding Currency Conversion Rates Fare by Rule Index Maximum Permitted
General Rules Normal and Special fares How to Use Fares Rules Mileages
Carriers’ Special Regulations IT Fares Standard Conditions SC100 SC101 published once a year, in April
Ticketed Point Mileages Industry Add-ons Fares Rules
Alphabetical Index Carrier Add-ons (including Round the World Fares)
Routings

Update editions
...are published eight times a year: February, March, May, June, August, September, November, December.
Sections are either published in full, or include updates only and have to be used in conjunction with the latest quarterly edition.

WORLDWIDE FARES

PAT Guide
Currency Conversion Rates
Normal and Special fares
Industry Add-ons
Fares Rules Updates

xix © 2014 IATA/SITA


PAT GUIDE
Which Books to Use
Quarterly editions (highlighted in grey) are published in full and do not have to be used in conjunction with other editions.

Update editions (not highlighted) are not published in full. Some sections are published with changes only. If the information you are looking for
is not included in the edition you are using then you must refer to the previous quarterly edition.

The table below shows which books should be used together. See also examples shown below the table.

2014 SECTIONS
EDITIONS
NOTE: Find the current edition month in the far left column and follow the same line to determine which PAT books to use for each section of the PAT

Fares IT Fares Industry Carrier Rules General MPM's


(except IT's) Add-ons Add-ons and (including Round the World Fares published Rules and
Routings in the R series rules) TPMs

JANUARY Jan Jan Jan Jan Jan Jan Apr 2013

FEBRUARY Feb Jan Feb Jan Feb & Jan Jan Apr 2013

MARCH Mar Jan Mar Jan Mar & Jan Jan Apr 2013

APRIL Apr Apr Apr Apr Apr Apr Apr 2014

MAY May Apr May Apr May & Apr Apr Apr 2014

JUNE Jun Apr Jun Apr Jun & Apr Apr Apr 2014

JULY Jul Jul Jul Jul Jul Jul Apr 2014

AUGUST Aug Jul Aug Jul Aug & Jul Jul Apr 2014

SEPTEMBER Sep Jul Sep Jul Sep & Jul Jul Apr 2014

OCTOBER Oct Oct Oct Oct Oct Oct Apr 2014

NOVEMBER Nov Oct Nov Oct Nov & Oct Oct Apr 2014

DECEMBER Dec Oct Dec Oct Dec & Oct Oct Apr 2014

Example 1:
You are looking for a Round the World fare in the September Worldwide Rules book. All Round the World fares are included within rules in the
R rule series and you are looking for the relevant R rule for the journey required. It is not published in the September book. That means that it
has not changed since the quarterly edition. Go to the July Worldwide Rules book to find the relevant R rule and fares.

Example 2:
You are looking for fares data (not IT fares) in the August Worldwide Fares book. This section is published in full. Use the information in the
August Worldwide Fares book.

xxi © 2014 IATA/SITA


IATA CITY NAMES - ENCODE
City name State Country Code City name State Country Code City name State Country Code City name State Country Code City name State Country Code City name State Country Code

Alpine TX US ALE Aripuana MT BR AIR Baker OR US BKE Befandriana MG WBD Blonduos IS BLO
Aalborg DK AAL Alroy Downs NT AU AYD Arkalyk KZ AYK Baker Lake NU CA YBK Beica ET BEI Bloodvein MB CA YDV
Aalesund NO AES Alta NO ALF Arkhangelsk RU ARH Bakersfield CA US BFL Beida LY LAQ Bloomfield Ri QL AU BFC
Aarhus DK AAR Alta Floresta MT BR AFL Arlit NE RLT Bakkafjordur IS BJD Beihai CN BHY Bloomington IN US BMG
Aasiaat GL JEG Altai MN LTI Arly BF ARL Bakouma CF BMF Beihan YE BHN Bloomington-NIL US BMI
Abadan IR ABD Altamira PA BR ATM Armenia CO AXM Baku AZ BAK Beijing CN BJS Blubber Bay BC CA XBB
Abaiang KI ABF Altay CN AAT Armidale NS AU ARM Balakovo RU BWO Beira MZ BEW Blue Bell PA US BBX
Abakan XU ABA Altenburg DE AOC Arno MH AMR Balalae SB BAS Beirut LB BEY Bluefield WV US BLF
Abbotsford BC CA YXX Altenrhein CH ACH Aroa PG AOA Balgo Hill WA AU BQW Bejaia DZ BJA Bluefields NI BEF
Abbottabad PK AAW Alto Rio Seng CB AR ARR Arona SB RNA Bali CM BLC Bekily MG OVA Blumenau SC BR BNU
Abbs YE EAB Alton IL US ALN Arorae KI AIS Bali PG BAJ Belaga MY BLG Blythe CA US BLH
Abeche TD AEH Altoona PA US AOO Arrabury QL AU AAB Balikesir TR BZI Belem PA BR BEL Bo SL KBS
Abemama KI AEA Altus OK US LTS Arraias TO BR AAI Balikpapan ID BPN Belfast GB BFS Boa Vista RR BR BVB
Abengourou CI OGO Alula SO ALU Artesia NM US ATS Balimo PG OPU Belfort FR BOR Boa Vista Isl CV BVC
Aberdeen GB ABZ Am Timan TD AMC Arthur’s Town BS ATC Balkhash KZ BXH Belgaum IN IXG Boana PG BNV
Aberdeen SD US ABR Ama PG AMF Artigas UY ATI Ballina NS AU BNK Belgorod RU EGO Boang Island PG BOV

ENCODING / DECODING
Abha SA AHB Amahai ID AHI Arua UG RUA Balmaceda CL BBA Belgrade RS BEG Bobo Dioulass BF BOY
Abidjan CI ABJ Amami O Shima JP ASJ Aruba AW AUA Balranald NS AU BZD Belize BZ BZE Bocas Del Tor PA BOC
Abilene TX US ABI Amanab PG AMU Arusha TZ ARK Balsas MA BR BSS Bell Island AK US KBE Bodaybo XU ODO
Abingdon DownQL AU ABG Amarillo TX US AMA Arutua PF AXR Balti MD BZY Bella Bella BC CA ZEL Bodinumu PG BNM
Abou Deia TD AOD Amata NT AU AMT Arviat NU CA YEK Baltimore MD US BWI Bella Coola BC CA QBC Bodo NO BOO
Abu Dhabi AE AUH Amazon Bay PG AZB Arvidsjaur SE AJR Baltra Island EC GPS Bella Union UY BUV Bodrum TR BXN
Abu Simbel EG ABS Ambanja MG IVA Asahikawa JP AKJ Balurghat IN RGH Bellary IN BEP Boende CD BNB
Abuja NG ABV Ambato EC ATF Asaloyeh IR PGU Bamaga QL AU ABM Belle Chasse LA US BCS Bogande BF XBG
Acandi CO ACD Ambatomainty MG AMY Asapa PG APP Bamako ML BKO Belle Yella LR BYL Boghe MR BGH
Acapulco MX ACA Ambatondrazak MG WAM Asau WS AAU Bambari CF BBY Bellingham WA US BLI Bogota CO BOG
Acaricuara CO ARF Ambilobe MG AMB Asbestos Hill QC CA YAF Bambu PG BCP Bellona SB BNY Boigu Island QL AU GIC
Acarigua VE AGV Ambler AK US ABL Asbury Park NJ US ARX Bamenda CM BPC Belmonte BA BR BVM Boise ID US BOI
Accra GH ACC Amboin PG AMG Ascension BO ASC Bamfield BC CA YBF Belmopan BZ BCV Bojnord IR BJB
Adak Is AK US ADK Ambon ID AMQ Aseki PG AEK Bamu PG BMZ Belo Horizont MG BR BHZ Boke GN BKJ
Adana TR ADA Amboseli KE ASV Asela ET ALK Bamyan AF BIN Belo Tsiribih MG BMD Bokondini ID BUI
Addis Ababa ET ADD Ambriz AO AZZ Ashburton NZ ASG Ban Me Thuot VN BMV Beloretsk RU BCX Bokoro TD BKR
Adelaide SA AU ADL Ambunti PG AUJ Asheville NC US AVL Banda Aceh ID BTJ Beloyarsky XU EYK Boku PG BOQ
Aden YE ADE Amderma RU AMV Ashgabad TM ASB Banda Island ID NDA Bemichi GY BCG Bol TD OTC
Adiyaman TR ADF American RiveSA AU RCN Ashland WI US ASX Bandar Abbas IR BND Bemidji MN US BJI Bologna IT BLQ
Adrar DZ AZR Amman JO AMM Asmara ER ASM Bandar Lampun ID TKG Benbecula GB BEB Bolovip PG BVP
Afore PG AFR Amos QC CA YEY Asosa ET ASO Bandar Lengeh IR BDH Bengaluru IN BLR Bolwarra QL AU BCK
Agadez NE AJY Ampanihy MG AMP Aspen CO US ASE Bandar Seri B BN BWN Bengbu CN BFU Bolzano/Bozen IT BZO
Agadir MA AGA Amritsar IN ATQ Assab ER ASA Bandon OR US BDY Benghazi LY BEN Bom Jesus DaBA BR LAZ
Agartala IN IXA Amsterdam NL AMS Assis SP BR AIF Bandundu CD FDU Bengkulu ID BKS Boma CD BOA
Agatti Island IN AGX Anaa PF AAA Astana KZ TSE Bandung ID BDO Benguela AO BUG Bomai PG BMH
Agaun PG AUP Anaco VE AAO Astoria OR US AST Banff AB CA YBA Benguerra Isl MZ BCW Bonaire BQ BON
Agen FR AGF Anacortes WA US OTS Astrakhan RU ASF Bangassou CF BGU Beni CD BNC Bonanza NI BZA
Aggeneys ZA AGZ Anadyr XU DYR Asturias ES OVD Bangkok TH BKK Benin City NG BNI Bonaventure QC CA YVB
Agra IN AGR Anahim Lake BC CA YAA Astypalaia Is GR JTY Bangor ME US BGR Bennettsville SC US BTN Bondoukou CI BDK
Agri TR AJI Anaktuvuk AK US AKP Asuncion PY ASU Bangui CF BGF Bensbach PG BSP Bongor TD OGR
Agrinion GR AGQ Analalava MG HVA Aswan EG ASW Baniyala NT AU BYX Benton HarborMI US BEH Bonn DE BNJ
Aguadilla PR BQN Anapa RU AAQ Asyut EG ATZ Banja Luka BA BNX Bentota LK BJT Bonnyville AB CA YBY
Aguascaliente MX AGU Anapolis GO BR APS Atambua ID ABU Banjarmasin ID BDJ Bequia VC BQU Bonthe SL BTE
Aguni JP AGJ Anatom Island VU AUY Ataq YE AXK Banjul GM BJL Berbera SO BBO Boolgeeda WA AU OCM
Ahe PF AHE Anchorage AK US ANC Atar MR ATR Bankstown NS AU BWU Berberati CF BBT Booue GA BGB
Ahmedabad IN AMD Ancona IT AOI Atbara SD ATB Bannu PK BNP Bereina PG BEA Bora Bora PF BOB
Ahuas HN AHS Andahuaylas PE ANS Athens GR ATH Banz PG BNZ Berens River MB CA YBV Borama SO BXX
Ahwaz IR AWZ Andamooka SA AU ADO Athens GA US AHN Baoshan CN BSD Berezovo XU EZV Bordeaux FR BOD
Ailuk Island MH AIM Andapa MG ZWA Athens OH US ATO Baotou CN BAV Bergen NO BGO Bordj Mokhtar DZ BMW
Aiome PG AIE Andavadoaka MG DVD Ati TD ATV Bapi PG BPD Bergerac FR EGC Borgarfjordur IS BGJ
Aioun El Atro MR AEO Andenes NO ANX Atikokan ON CA YIB Bar Harbour ME US BHB Berlevag NO BVG Boridi PG BPB
Airlie Beach/ QL AU WSY Anderson IN US AID Atiu Island CK AIU Baracoa CU BCA Berlin DE BER Borkum DE BMK
Airok MH AIC Anderson SC US AND Atka AK US AKB Barahona DO BRX Berlin NH US BML Borlange SE BLE
Aishalton GY AHL Andes CO ADN Atlanta GA US ATL Barakoma SB VEV Bermejo BO BJO Bornholm DK RNN
Aitape PG ATP Andizhan UZ AZN Atlantic City NJ US AIY Baramita GY BMJ Bermuda BM BDA Borrego Sprin CA US BXS
Aitutaki Isla CK AIT Andrews SC US ADR Atmautluak AK US ATT Baranof AK US BNF Berne CH BRN Borroloola NT AU BOX
Aix En Proven FR QXB Andriamena MG WAD Atoifi SB ATD Barbados BB BGI Beroroha MG WBO Bossaso SO BSA
Aiyura PG AYU Andros Town BS ASD Atqasuk AK US ATK Barbuda AG BBQ Bertoua CM BTA Boston MA US BOS
Aizawl IN AJL Andulo AO ANL Attapeu LA AOU Barcaldine QL AU BCI Beru KI BEZ Botopasie SR BTO
Ajaccio FR AJA Anegada VG NGD Attawapiskat ON CA YAT Barcelona ES BCN Besalampy MG BPY Bou Saada DZ BUJ
Akhiok AK US AKK Angel Fire NM US AXX Attu Island AK US ATU Barcelona VE BLA Bethel AK US BET Bouake CI BYK
Akiachak AK US KKI Angeles/Mabal PH CRK Atuona PF AUQ Barcelos AM BR BAZ Betioky MG BKU Bouar CF BOP
Akiak AK US AKI Angelholm/Hel SE AGH Atyrau KZ GUW Bardera SO BSY Bettles AK US BTT Boulia QL AU BQL
Akieni GA AKE Angers FR ANE Aua Island PG AUI Bardufoss NO BDU Beverley Spri WA AU BVZ Boulsa BF XBO
Akita JP AXT Angoche MZ ANO Aubagne FR JAH Bareilly IN BEK Bewani PG BWP Bouna CI BQO
Akjoujt MR AJJ Angoon AK US AGN Aubenas FR OBS Bari IT BRI Beziers FR BZR Boundary AK US BYA
Aklavik NT CA LAK Angoram PG AGG Auburn AL US AUO Barimunya WA AU BYP Bhadrapur NP BDP Boundiali CI BXI
Akola IN AKD Angouleme FR ANG Auburn ME US LEW Barinas VE BNS Bhairahawa NP BWA Boundji CG BOE
Akron OH US CAK Anguganak PG AKG Auckland NZ AKL Bario MY BBN Bhamo MM BMO Bourges FR BOU
Aksu CN AKU Anguilla AI AXA Augusta GA US AGS Barisal BD BZL Bharatpur NP BHR Bourke NS AU BRK
Aktau KZ SCO Aniak AK US ANI Augusta ME US AUG Barkly Downs QL AU BKP Bhatinda IN BUP Bournemouth GB BOH
Aktobe KZ AKX Anita Bay AK US AIB Augustus DownQL AU AUD Barnaul XU BAX Bhavnagar IN BHU Boutilimit MR OTL
Akulivik QC CA AKV Aniwa Island VU AWD Auki SB AKS Barora SB RRI Bhisho ZA BIY Bowen QL AU ZBO
Akure NG AKR Anjouan KM AJN Aumo PG AUV Barquisimeto VE BRM Bhojpur NP BHP Bowling GreenKY US BWG
Akureyri IS AEY Ankang CN AKA Aupaluk QC CA YPJ Barra GB BRR Bhopal IN BHO Bowman ND US BWM
Akutan AK US KQA Ankara TR ANK Aur Island MH AUL Barra BA BR BQQ Bhubaneshwar IN BBI Boxborough MA US BXC
Al Ain AE AAN Ankavandra MG JVA Aurangabad IN IXU Barra Del Col CR BCL Bhuj IN BHJ Bozeman MT US BZN
Al Baha SA ABT Ankazoabo MG WAK Aurillac FR AUR Barra Do CordMA BR BDC Biak ID BIK Brac HR BWK
Al Bayda YE BYD Annaba DZ AAE Aurukun QL AU AUU Barra Do GarcMT BR BPG Bialla PG BAA Bradford PA US BFD
Al Buq YE BUK Annai GY NAI Austin MN US AUM Barrancaberme CO EJA Biarritz FR BIQ Braga PT BGZ
Al Ghaydah YE AAY Annanberg PG AOB Austin NV US ASQ Barrancominas CO NBB Biaru PG BRP Braganca PT BGC
Al Hoceima MA AHU Annecy FR NCY Austin TX US AUS Barranquilla CO BAQ Bickerton Isl NT AU BCZ Braham PG BRH
Al Najaf IQ NJF Annette Islan AK US ANN Avignon FR AVN Barre VT US MPV Big Bay VU GBA Brainerd MN US BRD
Al Ula SA ULH Anniston AL US ANB Avu Avu SB AVU Barreiras BA BR BRA Big Bay Yacht BC CA YYA Brampton Isla QL AU BMP
Alakanuk AK US AUK Anqing CN AQG Awaba PG AWB Barreirinhas MA BR BRB Big Bear CA US RBF Brandon MB CA YBR
Alamogordo NM US ALM Anshan CN AOG Awar PG AWR Barretos SP BR BAT Big Creek BZ BGK Branson MO US BKG
Alamos MX XAL Anshun CN AVA Awareh ET AWH Barrow AK US BRW Big Delta AK US BIG Brasilia DF BR BSB
Alamosa CO US ALS Anta PE ATA Awasa ET AWA Barrow Island WA AU BWB Big Rapids MI US WBR Bratislava SK BTS
Albacete ES ABC Antalaha MG ANM Axum ET AXU Barrow-In-Fur GB BWF Big Spring TX US HCA Bratsk XU BTK
Albany GA US ABY Antalya TR AYT Ayacucho CO AYC Barter Island AK US BTI Big Trout Lak ON CA YTL Braunschweig DE BWE
Albany NY US ALB Antananarivo MG TNR Ayacucho PE AYP Barth DE BBH Bijie CN BFJ Brava Island CV BVR
Albany OR US QWY Antigua AG ANU Ayamaru ID KBX Bartica GY GFO Bikaner IN BKB Brazzaville CG BZV
Albany WA AU ALH Antofagasta CL ANF Ayawasi ID AYW Bartletts AK US BSZ Bikini Atoll MH BII Breckenridge CO US QKB
Albenga IT ALL Antsalova MG WAQ Ayers Rock NT AU AYQ Bartow FL US BOW Bilaspur IN PAB Breiddalsvik IS BXV
Albi FR LBI Antsirabe MG ATJ Baca Grande CO US BCJ Basankusu CD BSU Bilbao ES BIO Bremen DE BRE
Albuquerque NM US ABQ Antsiranana MG DIE Bacau RO BCM Basco PH BSO Bildudalur IS BIU Bremerhaven DE BRV
Albury NS AU ABX Antsohihy MG WAI Bacolod PH BCD Basle CH BSL Billiluna WA AU BIW Bremerton WA US PWT
Aldan XU ADH Antwerp BE ANR Badajoz ES BJZ Basrah IQ BSR Billings MT US BIL Brest BY BQT
Alderney GB ACI Anuha Island SB ANH Bade ID BXD Basse-Terre GP BBR Billund DK BLL Brest FR BES
Aleg MR LEG Anvik AK US ANV Badin PK BDN Bastia FR BIA Biloela QL AU ZBL Brewarrina NS AU BWQ
Alegrete RS BR ALQ Aomori JP AOJ Badu Island QL AU BDD Bata GQ BSG Bima ID BMU Bria CF BIV
Aleknagik AK US WKK Aosta IT AOT Bafoussam CM BFX Batam ID BTH Bimin PG BIZ Bridgeport CT US BDR
Alenquer PA BR ALT Apartado CO APO Bagan MM BPE Bathurst NB CA ZBF Bimini BS BIM Brindisi IT BDS
Aleppo SY ALP Apataki PF APK Bagan/Nyaung MM NYU Bathurst NS AU BHS Binghamton NY US BGM Brisbane QL AU BNE
Alert Bay BC CA YAL Apia WS APW Bagdad AZ US BGT Bathurst Isla NT AU BRT Bingol TR BGG Bristol GB BRS
Alexander Bay ZA ALJ Apiay CO API Bagdogra IN IXB Batman TR BAL Biniguni PG XBN Brive-La-Gail FR BVE
Alexandra NZ ALR Apple Valley CA US APV Bage RS BR BGX Batna DZ BLJ Bintulu MY BTU Brno CZ BRQ
Alexandria EG ALY Appleton WI US ATW Baghdad IQ BGW Batom ID BXM Bintuni ID NTI Brochet MB CA YBT
Alexandria LA US AEX Aqaba JO AQJ Baglung NP BGL Baton Rouge LA US BTR Birao CF IRO Brockville ON CA XBR
Alexandria Ba NY US AXB Aracaju SE BR AJU Bagotville QC CA YBG Batouri CM OUR Biratnagar NP BIR Broken Hill NS AU BHQ
Alexandroupol GR AXD Aracatuba SP BR ARU Bagram AF OAI Batsfjord NO BJF Birch Creek AK US KBC Bromont QC CA ZBM
Algericas ES AEI Arad RO ARW Baguio PH BAG Battambang KH BBM Bird Island SC BDI Bronnoysund NO BNN
Alghero IT AHO Aragarcas GO BR ARS Bahar Dar ET BJR Batticaloa LK BTC Birdsville QL AU BVI Bronson CreekBC CA YBM
Algiers DZ ALG Aragip PG ARP Bahawalpur PK BHV Battle Creek MI US BTL Birjand IR XBJ Brookings OR US BOK
Alicante ES ALC Araguaina TO BR AUX Bahia Blanca BA AR BHI Batumi GE BUS Birmingham GB BHX Brookings SD US BKX
Alice Arm BC CA ZAA Aramac QL AU AXC Bahia Cupica CO BHF Baubau ID BUW Birmingham AL US BHM Brooks Lodge AK US RBH
Alice Springs NT AU ASP Aranuka KI AAK Bahia De Cara EC BHA Bauru SP BR JTC Bisha SA BHH Broome WA AU BME
Alitak AK US ALZ Arapiraca AL BR APQ Bahia Pinas PA BFQ Bawan PG BWJ Bishkek KG FRU Broughton Isl NU CA YVM
Aljouf YE AJO Arar SA RAE Bahia Solano CO BSC Bayamo CU BYM Bishop CA US BIH Brownsville TX US BRO
Allahabad IN IXD Araracuara CO ACR Bahrain BH BAH Bayannur CN RLK Biskra DZ BSK Brownwood TX US BWD
Allakaket AK US AET Araraquara SP BR AQA Baia Mare RO BAY Bayreuth DE BYU Bislig PH BPH Brunette DownNT AU BTD
Alldays ZA ADY Ararat VI AU ARY Baibara PG BAP Bazaruto Isla MZ BZB Bismarck ND US BIS Brunswick GA US SSI
Allentown PA US ABE Aratika PF RKA Baidoa SO BIB Bealanana MG WBE Bissau GW OXB Brus Laguna HN BHG
Alliance NE US AIA Arauca CO AUC Baie Comeau QC CA YBC Bearskin Lake ON CA XBE Bitam GA BMM Brussels BE BRU
Alluitsup Paa GL LLU Arawa PG RAW Baie-Johan-BeQC CA YBJ Beaufort SC US BFT Black Tickle NL CA YBI Bryansk RU BZK
Alma QC CA YTF Araxa MG BR AAX Baimuru PG VMU Beaumont TX US BPT Blackall QL AU BKQ Bryce UT US BCE
Almaty KZ ALA Arba Minch ET AMH Baindoung PG BDZ Beaver AK US WBQ Blackbushe GB BBS Bua FJ BVF
Almenara MG BR AMJ Arboletas CO ARO Bairnsdale VI AU BSJ Beaver Falls PA US BFP Blackpool GB BLK Bubaque GW BQE
Almeria ES LEI Arctic Villag AK US ARC Baise CN AEB Bechar DZ CBH Blackwater QL AU BLT Bucaramanga CO BGA
Along IN IXV Ardabil IR ADU Baishan CN NBS Beckley WV US BKW Blagoveshchen XU BQS Buchanan LR UCN
Alor ID ARD Ardmore OK US ADM Baitadi NP BIT Bedele ET XBL Blakely Islan WA US BYW Bucharest RO BUH
Alor Setar MY AOR Arecibo PR ARE Bajawa ID BJW Bedford IN US BFR Blanc-Sablon QC CA YBX Buckland AK US BKC
Alotau PG GUR Arequipa PE AQP Bajhang NP BJH Bedford/HanscMA US BED Blantyre MW BLZ Budapest HU BUD
Alpe D’Huez FR AHZ Argyle WA AU GYL Bajura NP BJU Bedourie QL AU BEU Blenheim NZ BHE Buenaventura CO BUN
Alpena MI US APN Aribinda BF XAR Bakel SN BXE Beef Island VG EIS Block Island RI US BID Buenos Aires BA AR BUE
Alpha QL AU ABH Arica CL ARI Bakelalan MY BKM Beersheba IL BEV Bloemfontein ZA BFN Buffalo NY US BUF

1 © 2014 IATA/SITA
IATA CITY NAMES - ENCODE
City name State Country Code City name State Country Code City name State Country Code City name State Country Code City name State Country Code City name State Country Code

Buffalo Narro SK CA YVT Casino NS AU CSI Cimitarra CO CIM Craiova RO CRA Diapaga BF DIP El Dorado AR US ELD
Bugulma RU UUA Casper WY US CPR Cincinnati OH US CVG Cranbrook BC CA YXC Dibaa OM BYB El Encanto CO ECO
Buin PG UBI Castaway Isla FJ CST Circle AK US IRC Cravo Norte CO RAV Dibrugarh IN DIB El Fasher SD ELF
Bujumbura BI BJM Castlegar BC CA YCG Circle Hot Sp AK US CHP Crescent City CA US CEC Dickinson ND US DIK El Golea DZ ELG
Buka PG BUA Castres FR DCM Cirebon ID CBN Crested Butte CO US CSE Diebougou BF XDE El Gouera MR ZLG
Bukavu CD BKY Castro CL WCA Ciudad Boliva VE CBL Criciuma SC BR CCM Dien Bien Phu VN DIN El Maiten CB AR EMX
Bukhara UZ BHK Cat Cays BS CXY Ciudad Consti MX CUA Croker Island NT AU CKI Digby NS CA YDG El Obeid SD EBD
Bukoba TZ BKZ Cat Lake ON CA YAC Ciudad Del Ca MX CME Crooked CreekAK US CKD Dijon FR DIJ El Oued DZ ELU
Bulawayo ZW BUQ Catalao GO BR TLZ Ciudad Del Es PY AGT Crooked Islan BS CRI Dikwella-Mawe LK DIW El Paso TX US ELP
Bulchi ET BCY Catalina Isla CA US AVX Ciudad Juarez MX CJS Cross Lake MB CA YCR Dili TL DIL El Portillo/S DO EPS
Bullhead City AZ US IFP Catamarca CA AR CTC Ciudad Obrego MX CEN Crossville TN US CSV Dillingham AK US DLG El Porvenir PA PVE
Bulolo PG BUL Catania IT CTA Ciudad Real ES CQM Crotone IT CRV Dillon SC US DLL El Real PA ELE
Bumba CD BMB Catarman PH CRM Ciudad Victor MX CVM Croydon QL AU CDQ DillonsBay' VU DLY El Recreo CO ELJ
Bumi Hills ZW BZH Caticlan PH MPH Clarks Point AK US CLP Cruz Alta RS BR CZB Dimapur IN DMU El Salvador CL ESR
Bunbury WA AU BUY Catumbela AO CBT Clarksburg WV US CKB Cruzeiro Do S AC BR CZS Dinangat PG DNU El Vigia VE VIG
Bundaberg QL AU BDB Cauayan PH CYZ Clarksville TN US CKV Cube Cove AK US CUW Dinard FR DNR El Yopal CO EYP
Bundi PG BNT Caucasia CO CAQ Clear Lake CA US CKE Cucuta CO CUC Diomede Islan AK US DIO Elat IL ETH
Bunia CD BUX Cauquira HN CDD Clearlake TX US CLC Cudal NS AU CUG Dios PG DOS Elazig TR EZS
Bunsil PG BXZ Caviahue NE AR CVH Clermont QL AU CMQ Cuddapah IN CDP Dipayal Silga NP SIH Elba Island IT EBA
Buol ID UOL Caxias Do Sul RS BR CXJ Clermont-Ferr FR CFE Cue WA AU CUY Dipolog PH DPL Elcho Island NT AU ELC
Buraimi OM RMB Caye Caulker BZ CUK Cleve SA AU CVC Cuenca EC CUE Dire Dawa ET DIR Eldorado MI AR ELO
Burao SO BUO Caye Chapel BZ CYC Cleveland OH US CLE Cuernavaca MX CVJ Dirranbandi QL AU DRN Eldoret KE EDL
Burbank CA US BUR Cayenne GF CAY Clifton Hills SA AU CFH Cuiaba MT BR CGB Diu IN DIU Elfin Cove AK US ELV
Burgas BG BOJ Cayman Brac I KY CYB Clinton IA US CWI Cuito Cuanava AO CTI Divinopolis MG BR DIQ Elim AK US ELI
Burgos ES RGS Cayo Coco CU CCC Cloncurry QL AU CNJ Culebra PR CPX Diyarbakir TR DIY Eliptamin PG EPT
Buriram TH BFV Cayo Largo De CU CYO Cloudbreak WA AU KFE Culiacan MX CUL Djambala CG DJM Elista RU ESL
Burketown QL AU BUC Cazombo AO CAV Clovis NM US CVN Cumana VE CUM Djanet DZ DJG Elizabeth Cit NC US ECG
Burlington IA US BRL Cebu PH CEB Club Makokola MW CMK Cumberland MD US CBE Djerba TN DJE Elizabethtown KY US EKX
Burlington MA US BBF Cedar City UT US CDC Cluff Lake SK CA XCL Cuneo IT CUF Djibo BF XDJ Elkedra NT AU EKD
Burlington VT US BTV Cedar Rapids IA US CID Cluj-Napoca RO CLJ Cunnamulla QL AU CMA Djibouti DJ JIB Elkhart IN US EKI
Burnie TS AU BWT Ceduna SA AU CED Clyde River NU CA YCY Curacao CW CUR Djoemoe SR DOE Elkins WV US EKN
Burns OR US BNO Center Island WA US CWS Coatesvill PA US CTH Curitiba PR BR CWB Djougou BJ DJA Elko NV US EKO
Burqin CN KJI Central AK US CEM Cobar NS AU CAZ Cururupu MA BR CPU Dnipropetrovs UA DNK Ellamar AK US ELW
Bursa TR YEI Cerro Sombrer CL SMB Cobija BO CIJ Curuzu Cuatia CR AR UZU Doany MG DOA Elliot Lake ON CA YEL
Busan KR PUS Cessnock NS AU CES Coca EC OCC Cutral NE AR CUT Doc Creek BC CA YDX Ellisras ZA ELL
Bushehr IR BUZ Ceuta ES JCU Cochabamba BO CBB Cuyo PH CYU Docker River NT AU DKV El-Minya EG EMY
Busselton WA AU BQB Chachapoyas PE CHH Cochrane ON CA YCN Cuzco PE CUZ Dodge City KS US DDC Elmira NY US ELM
Busuanga PH USU Chadron NE US CDR Cocoa FL US COI Cyangugu RW KME Dodoima PG DDM Elorza VE EOZ
Buta CD BZU Chagni ET MKD Coconut Islan QL AU CNC Da Lat VN DLI Dodoma TZ DOD El-Tor EG ELT
Butaritari KI BBG Chah Bahar IR ZBR Cocos Islands CC CCK Da Nang VN DAD Doha QA DOH Ely MN US LYU
Butembo CD RUE Chaiten CL WCH Cody/Yellowst WY US COD Daegu KR TAE Doini Island PG DOI Ely NV US ELY
Butte MT US BTM Chalkyitsik AK US CIK Coen QL AU CUQ Daet PH DTE Dolbeau QC CA YDO Emae Island VU EAE
Butuan PH BXU Challis ID US CHL Coeur D’AleneID US COE Dakar SN DKR Dole FR DLE Embessa PG EMS
Buzios RJ BR BZC Chambery FR CMF Coffee Point AK US CFA Dakhla MA VIL Dolisie CG DIS Emden DE EME
Bydgoszcz PL BZG Champagne A FR XIZ Coffman Cove AK US KCC Dakhla Oasis EG DAK Dolpa NP DOP Emerald QL AU EMD
Ca Mau VN CAH Champaign IL US CMI Coffs Harbour NS AU CFS Dalaman TR DLM Dominica DM DOM Emirau Island PG EMI
Cabimas VE CBS Chandalar AK US WCR Coimbatore IN CJB Dalbandin PK DBA Doncaster/She GB DSA Emmonak AK US EMK
Cabin Creek AK US CBZ Chandigarh IN IXC Coimbra PT CBP Dalby QL AU DBY Donegal IE CFN Emo PG EMO
Cabinda AO CAB Changchun CN CGQ Cold Bay AK US CDB Dalgaranga GoWA AU DGD Donetsk UA DOK Emporia KS US EMP
Cabo Frio RJ BR CFB Changde CN CGD Cold Lake AB CA YOD Dali CN DLU Dong Hoi VN VDH En Nahud SD NUD
Caceres MT BR CCX Changhcharan AF CCN Coldfoot AK US CXF Dalian CN DLC Dongara WA AU DOX Enarotali ID EWI
Cacoal TO BR OAL Changsha CN CSX Colima MX CLQ Dallas/Fort W TX US DFW Dongguan CN XHO Encarnacion PY ENO
Cadillac MI US CAD Changuinola PA CHX College Stati TX US CLL Daloa CI DJO Dongola SD DOG Ende ID ENE
Caen FR CFR Changzhi CN CIH Collinsville QL AU KCE Daly River Mi NT AU DVR Dongying CN DOY Eneabba WA AU ENB
Cagayan De O PH CGY Changzhou CN CZX Colmar FR CMR Daly Waters NT AU DYW Doomadgee QL AU DMD Enewetak Isla MH ENT
Cagliari IT CAG Chania GR CHQ Cologne DE CGN Daman IN NMB Dora Bay AK US DOF Enfidha TN NBE
Caicara De Or VE CXA Chaoyang CN CHG Colombo LK CMB Damascus SY DAM Dorado PR DDP Engati PG EGA
Cairns QL AU CNS Chapeco SC BR XAP Colon PA ONX Damazin SD RSS Dori BF DOR Enid OK US WDG
Cairo EG CAI Chapleau ON CA YLD Colonia Catri RN AR CCT Dammam SA DMM Dorobisoro PG DOO Enontekio FI ENF
Cajamarca PE CJA Charleston SC US CHS Colonia Del S UY CYR Dandong CN DDG Dortmund DE DTM Enschede NL ENS
Calabar NG CBQ Charleston WV US CRW Colonia Sarmi CB AR OLN Dang NP DNP Dorunda QL AU DRD Ensenada MX ESE
Calabozo VE CLZ Charleville QL AU CTL Colorado Spri CO US COS Dangriga BZ DGA Dos Lagunas GT DON Enshi CN ENH
Calais FR CQF Charlo NB CA YCL Columbia CA US COA Danville IL US DNV Dothan AL US DHN Entebbe UG EBB
Calama CL CJC Charlotte NC US CLT Columbia MO US COU Danville VA US DAN Douala CM DLA Enterprise AL US ETS
Calbayog PH CYP Charlottesvil VA US CHO Columbia SC US CAE Daocheng CN DCY Douglas AZ US DUG Enugu NG ENU
Caldas Novas GO BR CLV Charlottetown NL CA YHG Columbus GA US CSG Daparizo IN DAE Douglas Lake BC CA DGF Epena CG EPN
Caldwell NJ US CDW Charlottetown PE CA YYG Columbus MS US UBS Daqing CN DQA Dourados MS BR DOU Epinal FR EPL
Calexico CA US CXL Charters ToweQL AU CXT Columbus NE US OLU Dar Es Salaam TZ DAR Drake Bay CR DRK Erave PG ERE
Calgary AB CA YYC Chateauroux FR CHR Columbus OH US CMH Darnley Islan QL AU NLF Dresden DE DRS Erbil IQ EBL
Cali CO CLO Chatham ON CA XCM Comilla BD CLA Daru PG DAU Drummond IslaMI US DRE Ercan CY ECN
Caloundra QL AU CUD Chatham Islan NZ CHT Comiso IT CIY Darwaz AF DAZ Dryden ON CA YHD Erechim RS BR ERM
Calvi FR CLY Chattanooga TN US CHA Comitan MX CJT Darwin NT AU DRW Dschang CM DSC Erenhot CN ERL
Camaguey CU CMW Chaves PT CHV Comodoro Riv CB AR CRD Dashoguz TM TAZ Dubai AE DXB Erfurt DE ERF
Cambridge GB CBG Cheboksary RU CSY Comox BC CA YQQ Datadawai ID DTD Dubbo NS AU DBO Erie PA US ERI
CambridgeBayNU CA YCB Chefornak AK US CYF Con Dao VN VCS Dathina YE DAH Dublin IE DUB Erigavo SO ERA
Camden AR US CDH Chelinda MW CEH Conakry GN CKY Datong CN DAT Dubois PA US DUJ Ernabella SA AU ERB
Camden NS AU CDU Chelyabinsk XU CEK Conceicao Do PA BR CDJ Dauphin MB CA YDN Dubrovnik HR DBV Errachidia MA ERH
Camiguin PH CGM Chengdu CN CTU Concepcion BO CEP Davao PH DVO Dubuque IA US DBQ Erume PG ERU
Camiri BO CAM Chennai IN MAA Concepcion CL CCP David PA DAV Dulkaninna SA AU DLK Erzincan TR ERC
Campbell RiveBC CA YBL Cheongju KR CJJ Concepcion PY CIO Davis Inlet NL CA YDI Duluth MN US DLH Erzurum TR ERZ
Campbeltown GB CAL Cheraw SC US HCW Concord CA US CCR Dawadmi SA DWD Dumaguete PH DGT Esa’Ala PG ESA
Campeche MX CPE Cherbourg FR CER Concordia ER AR COC Dawe MM TVY Dumai ID DUM Esbjerg DK EBJ
CampinaGrandPB BR CPV Cherepovets RU CEE Concordia SC BR CCI Dawson City YT CA YDA Dunbar QL AU DNB Escanaba MI US ESC
Campinas SP BR CPQ Chernivtsi UA CWC Condobolin NS AU CBX Dawson CreekBC CA YDQ Duncan BC CA DUQ Esfahan IR IFN
Campo GrandeMS BR CGR Chernofski AK US KCN Condoto CO COG Daydream IslaQL AU DDI Dundee GB DND Eskilstuna SE EKT
Campos RJ BR CAW Chester GB CEG Confreza MT BR CFO Dayton OH US DAY Dundo AO DUE Eskilstuna Ra SE XFJ
Can Tho VN VCA Chesterfield NU CA YCS Constanta RO CND Daytona BeachFL US DAB Dunedin NZ DUD Eskisehir TR ESK
Cana Brava MG BR NBV Chetumal MX CTM Constantine DZ CZL Dazhou CN DAX Dunhuang CN DNH Esmeraldas EC ESM
Canaima VE CAJ Chetwynd BC CA YCQ Contadora PA OTD Deadmans Cay BS LGI Dunk Island QL AU DKI Esperance WA AU EPR
Canakkale TR CKZ Chevak AK US VAK Coober Pedy SA AU CPD Dean River BC CA YRD Durango MX DGO Espinosa MG BR ESI
Canavieiras BA BR CNV Chevery QC CA YHR Cooch Behar IN COH Dease Lake BC CA YDL Durango CO US DRO Esquel CB AR EQS
Canberra AC AU CBR Cheyenne WY US CYS Cooinda NT AU CDA Death Valley CA US DTH Durban ZA DUR Essaouira MA ESU
Cancun MX CUN Chiang Mai TH CNX Cooktown QL AU CTN Deauville FR DOL Durham GB MME Essen DE ESS
Candala SO CXN Chiang Rai TH CEI Coolah NS AU CLH Debepare PG DBP Durham DownsQL AU DHD Etadunna SA AU ETD
Candle AK US CDL Chiayi TW CYI Cooma NS AU OOM Debre Marcos ET DBM Durrie QL AU DRR Eua TO EUA
Cangamba AO CNZ Chibougamau QC CA YMT Coonabarabra NS AU COJ Debre Tabor ET DBT Dushanbe TJ DYU Eucla WA AU EUC
Cannes FR CEQ Chicago IL US CHI Coonamble NS AU CNB Debrecen HU DEB Dusseldorf DE DUS Eugene OR US EUG
Canobie QL AU CBY Chichen-Itza MX CZA CoondewannaWA AU CJF Decatur IL US DEC Dutch Harbor AK US DUT Eureka CA US EKA
Canon City CO US CNE Chicken AK US CKX Cootamundra NS AU CMD Decatur Islan WA US DTR Dysart QL AU DYA Eureka NV US EUE
Canouan VC CIW Chiclayo PE CIX Copenhagen DK CPH Deep Bay AK US WDB Dzaoudzi YT DZA Eva Downs NT AU EVD
Canton Island KI CIS Chico CA US CIC Copiapo CL CPO Deer Lake NL CA YDF Eagle AK US EAA Evansville IN US EVV
Cap Haitien HT CAP Chifeng CN CIF Copper Mount CO US QCE Deer Lake ON CA YVZ Eagle River WI US EGV Eveleth MN US EVM
Cap Skiring SN CSK Chignik AK US KCL Coral Harbour NU CA YZS Deering AK US DRG Earlton ON CA YXR Everett WA US PAE
Cape Dorset NU CA YTE Chigorodo CO IGO Cordillo Down SA AU ODL Degahbur ET DGC East Hampton NY US HTO Evreux FR EVX
Cape GirardeaMO US CGI Chihuahua MX CUU Cordoba ES ODB Dehra Dun IN DED East London ZA ELS Ewer ID EWE
Cape Gloucest PG CGC Chillagoe QL AU LLG Cordoba CD AR COR Deir Ez Zor SY DEZ East Tawas MI US ECA Ewo CG EWO
Cape LisburneAK US LUR Chillan CL YAI Cordova AK US CDV Del Carmen (S PH IAO Easter Island CL IPC Excursion Inl AK US EXI
Cape Newenh AK US EHM Chimbote PE CHM Cork IE ORK Del Rio TX US DRT Eastmain QC CA ZEM Exeter GB EXT
Cape Orford PG CPI Chimoio MZ VPY Corn Island NI RNI Delhi IN DEL Easton MD US ESN Faaite PF FAC
Cape Pole AK US CZP Chingola ZM CGJ Cornelio Proc PR BR CKO Deline NT CA YWJ Eastsound WA US ESD Fada N’Gourma BF FNG
Cape Rodney PG CPN Chinguetti MR CGT Corner Bay AK US CBA Delissaville NT AU DLV Eau Claire WI US EAU Fagernes NO VDB
Cape Romanz AK US CZF Chios GR JKH Cornwall ON CA YCC Delma Island AE ZDY Ebon Island MH EBO Fagurholsmyri IS FAG
Cape Town ZA CPT Chipata ZM CIP Coro VE CZE Delta UT US DTA Echuca VI AU ECH Fair Isle GB FIE
Cape Vogel PG CVL Chiredzi ZW BFO Coromandel NZ CMV Delta Downs QL AU DDN Eday GB EOI Fairbanks AK US FAI
Capri IT PRJ Chisana AK US CZN Coron PH XCN Delta Junctio AK US DJN Edinburgh GB EDI Fairmont MN US FRM
Capurgana CO CPB Chisasibi QC CA YKU Corowa NS AU CWW Dembi Dolo ET DEM Edmonton AB CA YEA Fairmount Hot BC CA YCZ
Caquetania CO CQT Chisinau MD KIV Corozal BZ CZH Denham WA AU DNM Edna Bay AK US EDA Faisalabad PK LYP
Car Nicobar I IN CBD Chita XU HTA Corozal CO CZU Deniliquin NS AU DNQ Edremit TR EDO Faizabad AF FBD
Caracas VE CCS Chitato AO PGI Corpus Christ TX US CRP Denis Island SC DEI Edson AB CA YET Fajardo PR FAJ
Carajas PA BR CKS Chitral PK CJL Corrientes CR AR CNQ Denizli TR DNZ Edwards Afb CA US EDW Fak Fak ID FKQ
Caransebes RO CSB Chitre PA CTD Cortes Bay BC CA YCF Denpasar Bali ID DPS Eek AK US EEK Fakahina PF FHZ
Carauari AM BR CAF Chittagong BD CGP Cortez CO US CEZ Denver CO US DEN Efogi PG EFG Fakarava PF FAV
Caravelas BA BR CRQ Chizhou CN JUH Corumba MS BR CMG Deqen CN DIG Egegik AK US EGX Fallon NV US FLX
Carbondale IL US MDH Chlef DZ CFK Corvallis OR US CVO Dera Ghazi Kh PK DEA Egilsstadir IS EGS Falls Bay AK US FLJ
Carcassonne FR CCF Choibalsan MN COQ Corvo Island PT CVU Dera Ismail K PK DSK Eia PG EIA Falmouth MA US FMH
Cardiff GB CWL Choiseul Bay SB CHY Cotabato PH CBO Derby WA AU DRB Ein Yahav IL EIY False Island AK US FAK
Carlisle GB CAX Chomley AK US CIV Coto 47 CR OTR Derim PG DER Einasleigh QL AU EIH False Pass AK US KFP
Carlsbad NM US CNM Chongqing CN CKG Cotonou BJ COO Derna LY DNF Eindhoven NL EIN Fane PG FNE
Carnarvon WA AU CVQ Chos Malal NE AR HOS Council AK US CIL Des Moines IA US DSM Eirunepe AM BR ERN Fangatau PF FGU
Carnot CF CRF Christchurch NZ CHC Courchevel FR CVF Desolation So BC CA YDS Eisk RU EIK Farafangana MG RVA
Carolina MA BR CLN Christmas Cre AU CKW Covenas CO CVE Desroches Isl SC DES Ekereku GY EKE Farah AF FAH
Carriacou GD CRU Christmas Isl CX XCH Coventry GB CVT Dessie ET DSE Ekibastuz KZ EKB Farewell AK US FWL
Carrillo CR RIK Chuathbaluk AK US CHU Covilha PT COV Detroit MI US DTT Ekuk AK US KKU Fargo ND US FAR
Carson City NV US CSN Chub Cay BS CCZ Cowarie SA AU CWR Devils Lake ND US DVL Ekwok AK US KEK Farmingdale NY US FRG
Cartagena CO CTG Chungrebu PG CVB Cowell SA AU CCW Devonport TS AU DPO El Arish EG AAC Farmington MO US FAM
Cartwright NL CA YRF Churchill MB CA YYQ Cowra NS AU CWT Dezful IR DEF El Bagre CO EBG Farmington NM US FMN
Carupano VE CUP Churchill Fal NL CA ZUM Cox’s Bazar BD CXB Dhaka BD DAC El Banco CO ELB Faro PT FAO
Caruru CO CUO Chuuk FM TKK Coyhaique CL GXQ Dhanbad IN DBD El Bayadh DZ EBH Faro YT CA ZFA
Carutapera MA BR CTP Cicia Island FJ ICI Cozumel MX CZM Dhangarhi NP DHI El Bolson RN AR EHL Faroe Islands FO FAE
Casablanca MA CAS Ciego De Avil CU AVI Craig AK US CGA Dharamsala IN DHM El Calafate SC AR FTE Farsund NO FAN
Cascavel PR BR CAC Cienfuegos CU CFG Craig CO US CIG Dharavandhoo MV DRV El Debba SD EDB Faskrudsfjord IS FAS
Casigua VE CUV Cilacap ID CXP Craig Cove VU CCV Dianapolis TO BR DNO El Dorado VE EOR Faya-Largeau TD FYT

© 2014 IATA/SITA 2
IATA CITY NAMES - DECODE
Code City Name State Country Code City Name State Country Code City Name State Country Code City Name State Country Code City Name State Country Code City Name State Country

AKJ Asahikawa JP ATB Atbara SD BDO Bandung ID BLG Belaga MY BTR Baton Rouge LA US
AAA Anaa PF AKK Akhiok AK US ATC Arthur’sTown BS BDP Bhadrapur NP BLH Blythe CA US BTS Bratislava SK
AAB Arrabury QL AU AKL Auckland NZ ATD Atoifi SB BDQ Vadodara IN BLI Bellingham WA US BTT Bettles AK US
AAC El Arish EG AKN King Salmon AK US ATF Ambato EC BDR Bridgeport CT US BLJ Batna DZ BTU Bintulu MY
AAE Annaba DZ AKP Anaktuvuk AK US ATH Athens GR BDS Brindisi IT BLK Blackpool GB BTV Burlington VT US
AAI Arraias TO BR AKR Akure NG ATI Artigas UY BDT Gbadolite CD BLL Billund DK BUA Buka PG
AAK Aranuka KI AKS Auki SB ATJ Antsirabe MG BDU Bardufoss NO BLO Blonduos IS BUC Burketown QL AU
AAL Aalborg DK AKU Aksu CN ATK Atqasuk AK US BDY Bandon OR US BLQ Bologna IT BUD Budapest HU
AAM Mala Mala ZA AKV Akulivik QC CA ATL Atlanta GA US BDZ Baindoung PG BLR Bengaluru IN BUE Buenos Aires BA AR
AAN Al Ain AE AKX Aktobe KZ ATM Altamira PA BR BEA Bereina PG BLT Blackwater QL AU BUF Buffalo NY US
AAO Anaco VE AKY Sittwe MM ATN Namatanai PG BEB Benbecula GB BLZ Blantyre MW BUG Benguela AO
AAQ Anapa RU ALA Almaty KZ ATO Athens OH US BED Bedford/HanscMA US BMB Bumba CD BUH Bucharest RO
AAR Aarhus DK ALB Albany NY US ATP Aitape PG BEF Bluefields NI BMD Belo Tsiribih MG BUI Bokondini ID
AAT Altay CN ALC Alicante ES ATQ Amritsar IN BEG Belgrade RS BME Broome WA AU BUJ Bou Saada DZ
AAU Asau WS ALE Alpine TX US ATR Atar MR BEH Benton Harbor MI US BMF Bakouma CF BUK Al Buq YE
AAV Surallah PH ALF Alta NO ATS Artesia NM US BEI Beica ET BMG Bloomington IN US BUL Bulolo PG

ENCODING / DECODING
AAW Abbottabad PK ALG Algiers DZ ATT Atmautluak AK US BEJ Tanjung Redeh ID BMH Bomai PG BUN Buenaventura CO
AAX Araxa MG BR ALH Albany WA AU ATU Attu Island AK US BEK Bareilly IN BMI Bloomington-NIL US BUO Burao SO
AAY Al Ghaydah YE ALJ Alexander Bay ZA ATV Ati TD BEL Belem PA BR BMJ Baramita GY BUP Bhatinda IN
ABA Abakan XU ALK Asela ET ATW Appleton WI US BEN Benghazi LY BMK Borkum DE BUQ Bulawayo ZW
ABC Albacete ES ALL Albenga IT ATY Watertown SD US BEP Bellary IN BML Berlin NH US BUR Burbank CA US
ABD Abadan IR ALM Alamogordo NM US ATZ Asyut EG BER Berlin DE BMM Bitam GA BUS Batumi GE
ABE Allentown PA US ALN Alton IL US AUA Aruba AW BES Brest FR BMO Bhamo MM BUV Bella Union UY
ABF Abaiang KI ALO Waterloo IA US AUC Arauca CO BET Bethel AK US BMP Brampton Isla QL AU BUW Baubau ID
ABG Abingdon DownQL AU ALP Aleppo SY AUD Augustus DownQL AU BEU Bedourie QL AU BMU Bima ID BUX Bunia CD
ABH Alpha QL AU ALQ Alegrete RS BR AUG Augusta ME US BEV Beersheba IL BMV Ban Me Thuot VN BUY Bunbury WA AU
ABI Abilene TX US ALR Alexandra NZ AUH Abu Dhabi AE BEW Beira MZ BMW Bordj Mokhtar DZ BUZ Bushehr IR
ABJ Abidjan CI ALS Alamosa CO US AUI Aua Island PG BEY Beirut LB BMY Ile Art NC BVB Boa Vista RR BR
ABK Kebri Dehar ET ALT Alenquer PA BR AUJ Ambunti PG BEZ Beru KI BMZ Bamu PG BVC Boa Vista Isl CV
ABL Ambler AK US ALU Alula SO AUK Alakanuk AK US BFC Bloomfield Ri QL AU BNA Nashville TN US BVE Brive-La-Gail FR
ABM Bamaga QL AU ALW Walla Walla WA US AUL Aur Island MH BFD Bradford PA US BNB Boende CD BVF Bua FJ
ABQ Albuquerque NM US ALY Alexandria EG AUM Austin MN US BFF Scottsbluff NE US BNC Beni CD BVG Berlevag NO
ABR Aberdeen SD US ALZ Alitak AK US AUO Auburn AL US BFJ Bijie CN BND Bandar Abbas IR BVH Vilhena RO BR
ABS Abu Simbel EG AMA Amarillo TX US AUP Agaun PG BFL Bakersfield CA US BNE Brisbane QL AU BVI Birdsville QL AU
ABT Al Baha SA AMB Ambilobe MG AUQ Atuona PF BFN Bloemfontein ZA BNF Baranof AK US BVM Belmonte BA BR
ABU Atambua ID AMC Am Timan TD AUR Aurillac FR BFO Chiredzi ZW BNI Benin City NG BVP Bolovip PG
ABV Abuja NG AMD Ahmedabad IN AUS Austin TX US BFP Beaver Falls PA US BNJ Bonn DE BVR Brava Island CV
ABX Albury NS AU AMF Ama PG AUU Aurukun QL AU BFQ Bahia Pinas PA BNK Ballina NS AU BVZ Beverley Spri WA AU
ABY Albany GA US AMG Amboin PG AUV Aumo PG BFR Bedford IN US BNM Bodinumu PG BWA Bhairahawa NP
ABZ Aberdeen GB AMH Arba Minch ET AUW Wausau WI US BFS Belfast GB BNN Bronnoysund NO BWB Barrow Island WA AU
ACA Acapulco MX AMI Mataram ID AUX Araguaina TO BR BFT Beaufort SC US BNO Burns OR US BWD Brownwood TX US
ACC Accra GH AMJ Almenara MG BR AUY Anatom Island VU BFU Bengbu CN BNP Bannu PK BWE Braunschweig DE
ACD Acandi CO AMM Amman JO AVA Anshun CN BFV Buriram TH BNS Barinas VE BWF Barrow-In-Fur GB
ACE Lanzarote ES AMO Mao TD AVI Ciego De Avil CU BFX Bafoussam CM BNT Bundi PG BWG Bowling GreenKY US
ACH Altenrhein CH AMP Ampanihy MG AVL Asheville NC US BGA Bucaramanga CO BNU Blumenau SC BR BWI Baltimore MD US
ACI Alderney GB AMQ Ambon ID AVN Avignon FR BGB Booue GA BNV Boana PG BWJ Bawan PG
ACK Nantucket MA US AMR Arno MH AVP Wilkes-Barre PA US BGC Braganca PT BNX Banja Luka BA BWK Brac HR
ACP Maragheh IR AMS Amsterdam NL AVU Avu Avu SB BGF Bangui CF BNY Bellona SB BWM Bowman ND US
ACR Araracuara CO AMT Amata NT AU AVX Catalina Isla CA US BGG Bingol TR BNZ Banz PG BWN Bandar Seri B BN
ACT Waco TX US AMU Amanab PG AWA Awasa ET BGH Boghe MR BOA Boma CD BWO Balakovo RU
ACX Xingyi CN AMV Amderma RU AWB Awaba PG BGI Barbados BB BOB Bora Bora PF BWP Bewani PG
ACZ Zabol IR AMY Ambatomainty MG AWD Aniwa Island VU BGJ Borgarfjordur IS BOC Bocas Del Tor PA BWQ Brewarrina NS AU
ADA Adana TR ANB Anniston AL US AWH Awareh ET BGK Big Creek BZ BOD Bordeaux FR BWT Burnie TS AU
ADD Addis Ababa ET ANC Anchorage AK US AWK Wake Island UM BGL Baglung NP BOE Boundji CG BWU Bankstown NS AU
ADE Aden YE AND Anderson SC US AWR Awar PG BGM Binghamton NY US BOG Bogota CO BXB Irarutu ID
ADF Adiyaman TR ANE Angers FR AWZ Ahwaz IR BGO Bergen NO BOH Bournemouth GB BXC Boxborough MA US
ADH Aldan XU ANF Antofagasta CL AXA Anguilla AI BGR Bangor ME US BOI Boise ID US BXD Bade ID
ADK Adak Is AK US ANG Angouleme FR AXB Alexandria Ba NY US BGT Bagdad AZ US BOJ Burgas BG BXE Bakel SN
ADL Adelaide SA AU ANH Anuha Island SB AXC Aramac QL AU BGU Bangassou CF BOK Brookings OR US BXH Balkhash KZ
ADM Ardmore OK US ANI Aniak AK US AXD Alexandroupol GR BGW Baghdad IQ BOM Mumbai IN BXI Boundiali CI
ADN Andes CO ANJ Zanaga CG AXK Ataq YE BGX Bage RS BR BON Bonaire BQ BXM Batom ID
ADO Andamooka SA AU ANK Ankara TR AXM Armenia CO BGZ Braga PT BOO Bodo NO BXN Bodrum TR
ADQ Kodiak AK US ANL Andulo AO AXP Spring Point BS BHA Bahia De Cara EC BOP Bouar CF BXS Borrego Sprin CA US
ADR Andrews SC US ANM Antalaha MG AXR Arutua PF BHB Bar Harbour ME US BOQ Boku PG BXU Butuan PH
ADU Ardabil IR ANN Annette Islan AK US AXT Akita JP BHE Blenheim NZ BOR Belfort FR BXV Breiddalsvik IS
ADY Alldays ZA ANO Angoche MZ AXU Axum ET BHF Bahia Cupica CO BOS Boston MA US BXX Borama SO
ADZ San Andres Is CO ANR Antwerp BE AXX Angel Fire NM US BHG Brus Laguna HN BOU Bourges FR BXZ Bunsil PG
AEA Abemama KI ANS Andahuaylas PE AYC Ayacucho CO BHH Bisha SA BOV Boang Island PG BYA Boundary AK US
AEB Baise CN ANU Antigua AG AYD Alroy Downs NT AU BHI Bahia Blanca BA AR BOW Bartow FL US BYB Dibaa OM
AEH Abeche TD ANV Anvik AK US AYG Yaguara CO BHJ Bhuj IN BOX Borroloola NT AU BYC Yacuiba BO
AEI Algericas ES ANX Andenes NO AYK Arkalyk KZ BHK Bukhara UZ BOY Bobo Dioulass BF BYD Al Bayda YE
AEK Aseki PG AOA Aroa PG AYP Ayacucho PE BHM Birmingham AL US BPB Boridi PG BYK Bouake CI
AEO Aioun El Atro MR AOB Annanberg PG AYQ Ayers Rock NT AU BHN Beihan YE BPC Bamenda CM BYL Belle Yella LR
AER Sochi RU AOC Altenburg DE AYT Antalya TR BHO Bhopal IN BPD Bapi PG BYM Bayamo CU
AES Aalesund NO AOD Abou Deia TD AYU Aiyura PG BHP Bhojpur NP BPE Bagan MM BYP Barimunya WA AU
AET Allakaket AK US AOG Anshan CN AYW Ayawasi ID BHQ Broken Hill NS AU BPG Barra Do Garc MT BR BYU Bayreuth DE
AEX Alexandria LA US AOI Ancona IT AZB Amazon Bay PG BHR Bharatpur NP BPH Bislig PH BYW Blakely Islan WA US
AEY Akureyri IS AOJ Aomori JP AZD Yazd IR BHS Bathurst NS AU BPN Balikpapan ID BYX Baniyala NT AU
AFA San Rafael MD AR AOK Karpathos GR AZN Andizhan UZ BHU Bhavnagar IN BPS Porto Seguro BA BR BZA Bonanza NI
AFL Alta Floresta MT BR AOL Paso De Los LCR AR AZO Kalamazoo MI US BHV Bahawalpur PK BPT Beaumont TX US BZB Bazaruto Isla MZ
AFR Afore PG AOO Altoona PA US AZR Adrar DZ BHX Birmingham GB BPX Qamdo/Changd CN BZC Buzios RJ BR
AFS Zarafshan UZ AOR Alor Setar MY AZS Samana DO BHY Beihai CN BPY Besalampy MG BZD Balranald NS AU
AGA Agadir MA AOT Aosta IT AZZ Ambriz AO BHZ Belo Horizont MG BR BQB Busselton WA AU BZE Belize BZ
AGE Wangerooge DE AOU Attapeu LA BAA Bialla PG BIA Bastia FR BQE Bubaque GW BZG Bydgoszcz PL
AGF Agen FR APC Napa CA US BAF Westfield MA US BIB Baidoa SO BQL Boulia QL AU BZH Bumi Hills ZW
AGG Angoram PG APF Naples FL US BAG Baguio PH BID Block Island RI US BQN Aguadilla PR BZI Balikesir TR
AGH Angelholm/Hel SE API Apiay CO BAH Bahrain BH BIG Big Delta AK US BQO Bouna CI BZK Bryansk RU
AGJ Aguni JP APK Apataki PF BAJ Bali PG BIH Bishop CA US BQQ Barra BA BR BZL Barisal BD
AGK Kagua PG APL Nampula MZ BAK Baku AZ BII Bikini Atoll MH BQS Blagoveshchen XU BZN Bozeman MT US
AGL Wanigela PG APN Alpena MI US BAL Batman TR BIK Biak ID BQT Brest BY BZO Bolzano/Bozen IT
AGM Tasiilaq GL APO Apartado CO BAP Baibara PG BIL Billings MT US BQU Bequia VC BZR Beziers FR
AGN Angoon AK US APP Asapa PG BAQ Barranquilla CO BIM Bimini BS BQW Balgo Hill WA AU BZU Buta CD
AGP Malaga ES APQ Arapiraca AL BR BAS Balalae SB BIN Bamyan AF BRA Barreiras BA BR BZV Brazzaville CG
AGQ Agrinion GR APS Anapolis GO BR BAT Barretos SP BR BIO Bilbao ES BRB Barreirinhas MA BR BZY Balti MD
AGR Agra IN APV Apple Valley CA US BAV Baotou CN BIQ Biarritz FR BRC San Carlos De RN AR CAB Cabinda AO
AGS Augusta GA US APW Apia WS BAX Barnaul XU BIR Biratnagar NP BRD Brainerd MN US CAC Cascavel PR BR
AGT Ciudad Del Es PY APZ Zapala NE AR BAY Baia Mare RO BIS Bismarck ND US BRE Bremen DE CAD Cadillac MI US
AGU Aguascaliente MX AQA Araraquara SP BR BAZ Barcelos AM BR BIT Baitadi NP BRH Braham PG CAE Columbia SC US
AGV Acarigua VE AQG Anqing CN BBA Balmaceda CL BIU Bildudalur IS BRI Bari IT CAF Carauari AM BR
AGX Agatti Island IN AQI Qaisumah SA BBF Burlington MA US BIV Bria CF BRK Bourke NS AU CAG Cagliari IT
AGZ Aggeneys ZA AQJ Aqaba JO BBG Butaritari KI BIW Billiluna WA AU BRL Burlington IA US CAH Ca Mau VN
AHB Abha SA AQP Arequipa PE BBH Barth DE BIY Bhisho ZA BRM Barquisimeto VE CAI Cairo EG
AHE Ahe PF ARC Arctic Villag AK US BBI Bhubaneshwar IN BIZ Bimin PG BRN Berne CH CAJ Canaima VE
AHI Amahai ID ARD Alor ID BBK Kasane BW BJA Bejaia DZ BRO Brownsville TX US CAK Akron OH US
AHL Aishalton GY ARE Arecibo PR BBM Battambang KH BJB Bojnord IR BRP Biaru PG CAL Campbeltown GB
AHN Athens GA US ARF Acaricuara CO BBN Bario MY BJD Bakkafjordur IS BRQ Brno CZ CAM Camiri BO
AHO Alghero IT ARH Arkhangelsk RU BBO Berbera SO BJF Batsfjord NO BRR Barra GB CAN Guangzhou CN
AHS Ahuas HN ARI Arica CL BBQ Barbuda AG BJH Bajhang NP BRS Bristol GB CAP Cap Haitien HT
AHU Al Hoceima MA ARK Arusha TZ BBR Basse-Terre GP BJI Bemidji MN US BRT Bathurst Isla NT AU CAQ Caucasia CO
AHZ Alpe D’Huez FR ARL Arly BF BBS Blackbushe GB BJK Nungasuri Aru ID BRU Brussels BE CAS Casablanca MA
AIA Alliance NE US ARM Armidale NS AU BBT Berberati CF BJL Banjul GM BRV Bremerhaven DE CAV Cazombo AO
AIB Anita Bay AK US ARO Arboletas CO BBV Grand Bereby CI BJM Bujumbura BI BRW Barrow AK US CAW Campos RJ BR
AIC Airok MH ARP Aragip PG BBX Blue Bell PA US BJO Bermejo BO BRX Barahona DO CAX Carlisle GB
AID Anderson IN US ARR Alto Rio Seng CB AR BBY Bambari CF BJR Bahar Dar ET BSA Bossaso SO CAY Cayenne GF
AIE Aiome PG ARS Aragarcas GO BR BBZ Zambezi ZM BJS Beijing CN BSB Brasilia DF BR CAZ Cobar NS AU
AIF Assis SP BR ART Watertown NY US BCA Baracoa CU BJT Bentota LK BSC Bahia Solano CO CBA Corner Bay AK US
AIG Yalinga CF ARU Aracatuba SP BR BCD Bacolod PH BJU Bajura NP BSD Baoshan CN CBB Cochabamba BO
AIM Ailuk Island MH ARV Minocqua WI US BCE Bryce UT US BJW Bajawa ID BSG Bata GQ CBD Car Nicobar I IN
AIN Wainwrigh AK US ARW Arad RO BCG Bemichi GY BJX Leon/Guanajua MX BSJ Bairnsdale VI AU CBE Cumberland MD US
AIR Aripuana MT BR ARX Asbury Park NJ US BCI Barcaldine QL AU BJZ Badajoz ES BSK Biskra DZ CBG Cambridge GB
AIS Arorae KI ARY Ararat VI AU BCJ Baca Grande CO US BKB Bikaner IN BSL Basle CH CBH Bechar DZ
AIT Aitutaki Isla CK ARZ N’Zeto AO BCK Bolwarra QL AU BKC Buckland AK US BSO Basco PH CBL Ciudad Boliva VE
AIU Atiu Island CK ASA Assab ER BCL Barra Del Col CR BKE Baker OR US BSP Bensbach PG CBN Cirebon ID
AIY Atlantic City NJ US ASB Ashgabad TM BCM Bacau RO BKG Branson MO US BSR Basrah IQ CBO Cotabato PH
AIZ Lake Ozark MO US ASC Ascension BO BCN Barcelona ES BKI Kota Kinabalu MY BSS Balsas MA BR CBP Coimbra PT
AJA Ajaccio FR ASD Andros Town BS BCO Jinka ET BKJ Boke GN BST Lashkar Gah AF CBQ Calabar NG
AJF Jouf SA ASE Aspen CO US BCP Bambu PG BKK Bangkok TH BSU Basankusu CD CBR Canberra AC AU
AJI Agri TR ASF Astrakhan RU BCS Belle Chasse LA US BKM Bakelalan MY BSX Pathein MM CBS Cabimas VE
AJJ Akjoujt MR ASG Ashburton NZ BCV Belmopan BZ BKO Bamako ML BSY Bardera SO CBT Catumbela AO
AJL Aizawl IN ASJ Amami O Shim JP BCW Benguerra Isl MZ BKP Barkly Downs QL AU BSZ Bartletts AK US CBX Condobolin NS AU
AJN Anjouan KM ASK Yamoussoukro CI BCX Beloretsk RU BKQ Blackall QL AU BTA Bertoua CM CBY Canobie QL AU
AJO Aljouf YE ASM Asmara ER BCY Bulchi ET BKR Bokoro TD BTC Batticaloa LK CBZ Cabin Creek AK US
AJR Arvidsjaur SE ASO Asosa ET BCZ Bickerton Isl NT AU BKS Bengkulu ID BTD Brunette DownNT AU CCC Cayo Coco CU
AJU Aracaju SE BR ASP Alice Springs NT AU BDA Bermuda BM BKU Betioky MG BTE Bonthe SL CCF Carcassonne FR
AJY Agadez NE ASQ Austin NV US BDB Bundaberg QL AU BKW Beckley WV US BTH Batam ID CCI Concordia SC BR
AKA Ankang CN ASR Kayseri TR BDC Barra Do Cord MA BR BKX Brookings SD US BTI Barter Island AK US CCJ Kozhikode IN
AKB Atka AK US AST Astoria OR US BDD Badu Island QL AU BKY Bukavu CD BTJ Banda Aceh ID CCK Cocos Islands CC
AKD Akola IN ASU Asuncion PY BDH Bandar Lengeh IR BKZ Bukoba TZ BTK Bratsk XU CCM Criciuma SC BR
AKE Akieni GA ASV Amboseli KE BDI Bird Island SC BLA Barcelona VE BTL Battle Creek MI US CCN Changhcharan AF
AKF Kufra LY ASW Aswan EG BDJ Banjarmasin ID BLC Bali CM BTM Butte MT US CCP Concepcion CL
AKG Anguganak PG ASX Ashland WI US BDK Bondoukou CI BLE Borlange SE BTN Bennettsville SC US CCR Concord CA US
AKI Akiak AK US ATA Anta PE BDN Badin PK BLF Bluefield WV US BTO Botopasie SR CCS Caracas VE

9 © 2014 IATA/SITA
IATA CITY NAMES - DECODE
Code City Name State Country Code City Name State Country Code City Name State Country Code City Name State Country Code City Name State Country Code City Name State Country

CCT Colonia Catri RN AR CMP Santana Do ArPA BR CXT Charters ToweQL AU DOG Dongola SD ELM Elmira NY US FKI Kisangani CD
CCU Kolkata IN CMQ Clermont QL AU CXY Cat Cays BS DOH Doha QA ELO Eldorado MI AR FKJ Fukui JP
CCV Craig Cove VU CMR Colmar FR CYB Cayman Brac I KY DOI Doini Island PG ELP El Paso TX US FKL Franklin PA US
CCW Cowell SA AU CMU Kundiawa PG CYC Caye Chapel BZ DOK Donetsk UA ELQ Gassim SA FKQ Fak Fak ID
CCX Caceres MT BR CMV Coromandel NZ CYF Chefornak AK US DOL Deauville FR ELS East London ZA FKS Fukushima JP
CCZ Chub Cay BS CMW Camaguey CU CYI Chiayi TW DOM Dominica DM ELT El-Tor EG FLA Florencia CO
CDA Cooinda NT AU CMX Hancock MI US CYO Cayo Largo De CU DON Dos Lagunas GT ELU El Oued DZ FLB Floriano PI BR
CDB Cold Bay AK US CNB Coonamble NS AU CYP Calbayog PH DOO Dorobisoro PG ELV Elfin Cove AK US FLF Flensburg DE
CDC Cedar City UT US CNC Coconut Islan QL AU CYR Colonia Del S UY DOP Dolpa NP ELW Ellamar AK US FLI Flateyri IS
CDD Cauquira HN CND Constanta RO CYS Cheyenne WY US DOR Dori BF ELY Ely NV US FLJ Falls Bay AK US
CDH Camden AR US CNE Canon City CO US CYU Cuyo PH DOS Dios PG EMD Emerald QL AU FLL Fort Lauderda FL US
CDJ Conceicao Do PA BR CNJ Cloncurry QL AU CYZ Cauayan PH DOU Dourados MS BR EME Emden DE FLM Filadelfia PY
CDL Candle AK US CNL Sindal DK CZA Chichen-Itza MX DOX Dongara WA AU EMI Emirau Island PG FLN Florianopolis SC BR
CDP Cuddapah IN CNM Carlsbad NM US CZB Cruz Alta RS BR DOY Dongying CN EMK Emmonak AK US FLO Florence SC US
CDQ Croydon QL AU CNP Neerlerit Ina GL CZE Coro VE DPL Dipolog PH EMN Nema MR FLR Florence IT
CDR Chadron NE US CNQ Corrientes CR AR CZF Cape RomanzoAK US DPO Devonport TS AU EMO Emo PG FLS Flinders Isla TS AU
CDU Camden NS AU CNS Cairns QL AU CZH Corozal BZ DPS Denpasar Bali ID EMP Emporia KS US FLT Flat AK US
CDV Cordova AK US CNV Canavieiras BA BR CZL Constantine DZ DQA Daqing CN EMS Embessa PG FLW Flores Island PT
CDW Caldwell NJ US CNX Chiang Mai TH CZM Cozumel MX DRB Derby WA AU EMX El Maiten CB AR FLX Fallon NV US
CEB Cebu PH CNY Moab UT US CZN Chisana AK US DRD Dorunda QL AU EMY El-Minya EG FLY Finley NS AU
CEC Crescent City CA US CNZ Cangamba AO CZP Cape Pole AK US DRE Drummond IslaMI US ENA Kenai AK US FMA Formosa FO AR
CED Ceduna SA AU COA Columbia CA US CZS Cruzeiro Do S AC BR DRG Deering AK US ENB Eneabba WA AU FMH Falmouth MA US
CEE Cherepovets RU COC Concordia ER AR CZU Corozal CO DRK Drake Bay CR ENE Ende ID FMI Kalemie CD
CEG Chester GB COD Cody/Yellowst WY US CZX Changzhou CN DRN Dirranbandi QL AU ENF Enontekio FI FMM Memmingen DE
CEH Chelinda MW COE Coeur D’Alene ID US DAB Daytona BeachFL US DRO Durango CO US ENH Enshi CN FMN Farmington NM US
CEI Chiang Rai TH COG Condoto CO DAC Dhaka BD DRR Durrie QL AU ENN Nenana AK US FMO Munster DE
CEK Chelyabinsk XU COH Cooch Behar IN DAD Da Nang VN DRS Dresden DE ENO Encarnacion PY FMS Fort Madison IA US
CEM Central AK US COI Cocoa FL US DAE Daparizo IN DRT Del Rio TX US ENS Enschede NL FMY Fort Myers FL US
CEN Ciudad Obrego MX COJ CoonabarabranNS AU DAH Dathina YE DRV Dharavandhoo MV ENT Enewetak Isla MH FNA Freetown SL
CEO Waku-Kungo AO COK Kochi IN DAK Dakhla Oasis EG DRW Darwin NT AU ENU Enugu NG FNC Funchal PT
CEP Concepcion BO COO Cotonou BJ DAM Damascus SY DSA Doncaster/She GB ENY Yan’An CN FNE Fane PG
CEQ Cannes FR COQ Choibalsan MN DAN Danville VA US DSC Dschang CM EOI Eday GB FNG Fada N’Gourma BF
CER Cherbourg FR COR Cordoba CD AR DAR Dar Es Salaam TZ DSD La Desirade GP EOR El Dorado VE FNH Fincha’A ET
CES Cessnock NS AU COS Colorado Spri CO US DAT Datong CN DSE Dessie ET EOZ Elorza VE FNI Nimes FR
CEZ Cortez CO US COU Columbia MO US DAU Daru PG DSK Dera Ismail K PK EPL Epinal FR FNJ Pyongyang KP
CFA Coffee Point AK US COV Covilha PT DAV David PA DSM Des Moines IA US EPN Epena CG FNL Fort Collins/ CO US
CFB Cabo Frio RJ BR CPA Harper LR DAX Dazhou CN DSN Ordos CN EPR Esperance WA AU FNR Funter Bay AK US
CFE Clermont-Ferr FR CPB Capurgana CO DAY Dayton OH US DTA Delta UT US EPS El Portillo/S DO FNT Flint MI US
CFG Cienfuegos CU CPC San Martin De NE AR DAZ Darwaz AF DTD Datadawai ID EPT Eliptamin PG FOA Foula GB
CFH Clifton Hills SA AU CPD Coober Pedy SA AU DBA Dalbandin PK DTE Daet PH EPU Parnu EE FOC Fuzhou CN
CFK Chlef DZ CPE Campeche MX DBD Dhanbad IN DTH Death Valley CA US EQS Esquel CB AR FOD Fort Dodge IA US
CFN Donegal IE CPH Copenhagen DK DBM Debre Marcos ET DTM Dortmund DE ERA Erigavo SO FOG Foggia IT
CFO Confreza MT BR CPI Cape Orford PG DBO Dubbo NS AU DTR Decatur Islan WA US ERB Ernabella SA AU FOK Westhampton NY US
CFR Caen FR CPN Cape Rodney PG DBP Debepare PG DTT Detroit MI US ERC Erzincan TR FOM Foumban CM
CFS Coffs Harbour NS AU CPO Copiapo CL DBQ Dubuque IA US DUB Dublin IE ERE Erave PG FON Fortuna CR
CFU Kerkyra GR CPQ Campinas SP BR DBT Debre Tabor ET DUD Dunedin NZ ERF Erfurt DE FOO Numfoor ID
CGA Craig AK US CPR Casper WY US DBV Dubrovnik HR DUE Dundo AO ERH Errachidia MA FOR Fortaleza CE BR
CGB Cuiaba MT BR CPT Cape Town ZA DBY Dalby QL AU DUG Douglas AZ US ERI Erie PA US FOT Forster NS AU
CGC Cape Gloucest PG CPU Cururupu MA BR DCM Castres FR DUJ Dubois PA US ERL Erenhot CN FOU Fougamou GA
CGD Changde CN CPV Campina GrandPB BR DCY Daocheng CN DUM Dumai ID ERM Erechim RS BR FOY Foya LR
CGI Cape GirardeaMO US CPX Culebra PR DDC Dodge City KS US DUQ Duncan BC CA ERN Eirunepe AM BR FPO Freeport BS
CGJ Chingola ZM CQD Shahre Kord IR DDG Dandong CN DUR Durban ZA ERU Erume PG FPR Fort Pierce FL US
CGM Camiguin PH CQF Calais FR DDI Daydream Isla QL AU DUS Dusseldorf DE ERZ Erzurum TR FRA Frankfurt DE
CGN Cologne DE CQM Ciudad Real ES DDM Dodoima PG DUT Dutch Harbor AK US ESA Esa’Ala PG FRB Forbes NS AU
CGO Zhengzhou CN CQT Caquetania CO DDN Delta Downs QL AU DVD Andavadoaka MG ESC Escanaba MI US FRC Franca SP BR
CGP Chittagong BD CRA Craiova RO DDP Dorado PR DVL Devils Lake ND US ESD Eastsound WA US FRD Friday Harbor WA US
CGQ Changchun CN CRD Comodoro RivaCB AR DEA Dera Ghazi Kh PK DVO Davao PH ESE Ensenada MX FRE Fera Island SB
CGR Campo GrandeMS BR CRF Carnot CF DEB Debrecen HU DVR Daly River Mi NT AU ESG Mariscal Esti PY FRG Farmingdale NY US
CGT Chinguetti MR CRI Crooked Islan BS DEC Decatur IL US DWB Soalala MG ESH Shoreham-By- GB FRH French Lick IN US
CGY Cagayan De Or PH CRK Angeles/Mabal PH DED Dehra Dun IN DWD Dawadmi SA ESI Espinosa MG BR FRJ Frejus FR
CHA Chattanooga TN US CRM Catarman PH DEF Dezful IR DXB Dubai AE ESK Eskisehir TR FRK Fregate Islan SC
CHC Christchurch NZ CRP Corpus Christ TX US DEI Denis Island SC DYA Dysart QL AU ESL Elista RU FRL Forli IT
CHF Jinhae KR CRQ Caravelas BA BR DEL Delhi IN DYG Zhangjiajie CN ESM Esmeraldas EC FRM Fairmont MN US
CHG Chaoyang CN CRU Carriacou GD DEM Dembi Dolo ET DYR Anadyr XU ESN Easton MD US FRO Floro NO
CHH Chachapoyas PE CRV Crotone IT DEN Denver CO US DYU Dushanbe TJ ESR El Salvador CL FRP Fresh Water B AK US
CHI Chicago IL US CRW Charleston WV US DER Derim PG DYW Daly Waters NT AU ESS Essen DE FRQ Feramin PG
CHL Challis ID US CRZ Turkmenabat TM DES Desroches Isl SC DZA Dzaoudzi YT ESU Essaouira MA FRS Flores GT
CHM Chimbote PE CSB Caransebes RO DEZ Deir Ez Zor SY DZN Zhezkazgan KZ ETD Etadunna SA AU FRU Bishkek KG
CHO Charlottesvil VA US CSE Crested Butte CO US DFW Dallas/Fort W TX US EAA Eagle AK US ETE Metema ET FRW Francistown BW
CHP Circle Hot Sp AK US CSG Columbus GA US DGA Dangriga BZ EAB Abbs YE ETH Elat IL FSC Figari FR
CHQ Chania GR CSH Solovetsky RU DGC Degahbur ET EAE Emae Island VU ETR Santa Rosa EC FSD Sioux Falls SD US
CHR Chateauroux FR CSI Casino NS AU DGD Dalgaranga GoWA AU EAM Nejran SA ETS Enterprise AL US FSM Fort Smith AR US
CHS Charleston SC US CSK Cap Skiring SN DGE Mudgee NS AU EAR Kearney NE US ETZ Metz/Nancy FR FSP Saint Pierre PM
CHT Chatham Islan NZ CSL San Luis Obis CA US DGF Douglas Lake BC CA EAS San Sebastian ES EUA Eua TO FSZ Shizuoka JP
CHU Chuathbaluk AK US CSN Carson City NV US DGO Durango MX EAT Wenatchee WA US EUC Eucla WA AU FTA Futuna Island VU
CHV Chaves PT CSO Magdeburg DE DGT Dumaguete PH EAU Eau Claire WI US EUE Eureka NV US FTE El Calafate SC AR
CHW Jiuquan CN CST Castaway Isla FJ DHD Durham DownsQL AU EBA Elba Island IT EUG Eugene OR US FTL Fortuna LedgeAK US
CHX Changuinola PA CSU Santa Cruz DoRS BR DHI Dhangarhi NP EBB Entebbe UG EUN Laayoune MA FTU Tolanaro MG
CHY Choiseul Bay SB CSV Crossville TN US DHM Dharamsala IN EBD El Obeid SD EUX Saint Eustati BQ FTX Owando CG
CIC Chico CA US CSX Changsha CN DHN Dothan AL US EBG El Bagre CO EVD Eva Downs NT AU FUB Fulleborn PG
CID Cedar Rapids IA US CSY Cheboksary RU DIB Dibrugarh IN EBH El Bayadh DZ EVE Harstad-Narvi NO FUE Fuerteventura ES
CIF Chifeng CN CTA Catania IT DIE Antsiranana MG EBJ Esbjerg DK EVG Sveg SE FUG Fuyang CN
CIG Craig CO US CTC Catamarca CA AR DIG Deqen CN EBL Erbil IQ EVM Eveleth MN US FUJ Fukue JP
CIH Changzhi CN CTD Chitre PA DIJ Dijon FR EBO Ebon Island MH EVN Yerevan AM FUK Fukuoka JP
CIJ Cobija BO CTG Cartagena CO DIK Dickinson ND US EBU Saint Etienne FR EVV Evansville IN US FUL Fullerton CA US
CIK Chalkyitsik AK US CTH Coatesvill PA US DIL Dili TL ECA East Tawas MI US EVX Evreux FR FUN Funafuti TV
CIL Council AK US CTI Cuito Cuanava AO DIN Dien Bien Phu VN ECG Elizabeth Cit NC US EWB New Bedford MA US FUO Fuoshan CN
CIM Cimitarra CO CTL Charleville QL AU DIO Diomede Islan AK US ECH Echuca VI AU EWE Ewer ID FUT Futuna Island WF
CIO Concepcion PY CTM Chetumal MX DIP Diapaga BF ECN Ercan CY EWI Enarotali ID FVL Flora Valley WA AU
CIP Chipata ZM CTN Cooktown QL AU DIQ Divinopolis MG BR ECO El Encanto CO EWN New Bern NC US FVM Fuvahmulah Is MV
CIS Canton Island KI CTP Carutapera MA BR DIR Dire Dawa ET EDA Edna Bay AK US EWO Ewo CG FWA Fort Wayne IN US
CIT Shymkent KZ CTU Chengdu CN DIS Dolisie CG EDB El Debba SD EXI Excursion Inl AK US FWL Farewell AK US
CIV Chomley AK US CUA Ciudad Consti MX DIU Diu IN EDI Edinburgh GB EXT Exeter GB FWM Fort William GB
CIW Canouan VC CUC Cucuta CO DIW Dikwella-Mawe LK EDL Eldoret KE EYK Beloyarsky XU FYN Fuyun CN
CIX Chiclayo PE CUD Caloundra QL AU DIY Diyarbakir TR EDM La Roche Sur FR EYL Yelimane ML FYT Faya-Largeau TD
CIY Comiso IT CUE Cuenca EC DJA Djougou BJ EDO Edremit TR EYP El Yopal CO FYU Fort Yukon AK US
CJA Cajamarca PE CUF Cuneo IT DJB Jambi ID EDR Pormpuraaw QL AU EYW Key West FL US FYV Fayetteville AR US
CJB Coimbatore IN CUG Cudal NS AU DJE Djerba TN EDW Edwards Afb CA US EZS Elazig TR GAA Guamal CO
CJC Calama CL CUK Caye Caulker BZ DJG Djanet DZ EEK Eek AK US EZV Berezovo XU GAC Gracias HN
CJF Coondewanna WA AU CUL Culiacan MX DJJ Jayapura ID EEN Keene NH US FAC Faaite PF GAD Gadsden AL US
CJJ Cheongju KR CUM Cumana VE DJM Djambala CG EFG Efogi PG FAE Faroe Islands FO GAE Gabes TN
CJL Chitral PK CUN Cancun MX DJN Delta Junctio AK US EFL Kefallinia GR FAG Fagurholsmyri IS GAF Gafsa TN
CJS Ciudad Juarez MX CUO Caruru CO DJO Daloa CI EGA Engati PG FAH Farah AF GAH Gayndah QL AU
CJT Comitan MX CUP Carupano VE DKI Dunk Island QL AU EGC Bergerac FR FAI Fairbanks AK US GAJ Yamagata JP
CJU Jeju KR CUQ Coen QL AU DKR Dakar SN EGE Vail/Eagle CO US FAJ Fajardo PR GAL Galena AK US
CKB Clarksburg WV US CUR Curacao CW DKV Docker River NT AU EGL Negele ET FAK False Island AK US GAM Gambell AK US
CKD Crooked CreekAK US CUT Cutral NE AR DLA Douala CM EGM Seghe SB FAM Farmington MO US GAN Gan Island MV
CKE Clear Lake CA US CUU Chihuahua MX DLC Dalian CN EGN Geneina SD FAN Farsund NO GAO Guantanamo CU
CKG Chongqing CN CUV Casigua VE DLD Geilo NO EGO Belgorod RU FAO Faro PT GAQ Gao ML
CKI Croker Island NT AU CUW Cube Cove AK US DLE Dole FR EGS Egilsstadir IS FAQ Freida River PG GAR Garaina PG
CKO Cornelio Proc PR BR CUY Cue WA AU DLG Dillingham AK US EGV Eagle River WI US FAR Fargo ND US GAS Garissa KE
CKS Carajas PA BR CUZ Cuzco PE DLH Duluth MN US EGX Egegik AK US FAS Faskrudsfjord IS GAU Guwahati IN
CKV Clarksville TN US CVB Chungrebu PG DLI Da Lat VN EHL El Bolson RN AR FAT Fresno CA US GAW Gangaw MM
CKW Christmas Cre AU CVC Cleve SA AU DLK Dulkaninna SA AU EHM Cape NewenhaAK US FAV Fakarava PF GAX Gamba GA
CKX Chicken AK US CVE Covenas CO DLL Dillon SC US EIA Eia PG FAY Fayetteville NC US GAY Gaya IN
CKY Conakry GN CVF Courchevel FR DLM Dalaman TR EIE Yeniseysk XU FBD Faizabad AF GAZ Guasopa PG
CKZ Canakkale TR CVG Cincinnati OH US DLU Dali CN EIH Einasleigh QL AU FBE Francisco Bel PR BR GBA Big Bay VU
CLA Comilla BD CVH Caviahue NE AR DLV Delissaville NT AU EIK Eisk RU FBM Lubumbashi CD GBC Gasuke PG
CLC Clearlake TX US CVJ Cuernavaca MX DLY DillonsBay' VU EIN Eindhoven NL FCA Kalispell MT US GBD Great Bend KS US
CLE Cleveland OH US CVL Cape Vogel PG DMB Taraz KZ EIS Beef Island VG FCB Ficksburg ZA GBE Gaborone BW
CLH Coolah NS AU CVM Ciudad Victor MX DMD Doomadgee QL AU EIY Ein Yahav IL FDE Forde NO GBF Negarbo PG
CLJ Cluj-Napoca RO CVN Clovis NM US DMM Dammam SA EJA Barrancaberme CO FDF Fort-De-Franc MQ GBG Galesburg IL US
CLL College Stati TX US CVO Corvallis OR US DMO Sedalia MO US EJH Wedjh SA FDH Friedrichshaf DE GBJ Marie Galante GP
CLM Port Angeles WA US CVQ Carnarvon WA AU DMU Dimapur IN EKA Eureka CA US FDU Bandundu CD GBK Gbangbatok SL
CLN Carolina MA BR CVT Coventry GB DNB Dunbar QL AU EKB Ekibastuz KZ FEA Fetlar GB GBL South Goulbur NT AU
CLO Cali CO CVU Corvo Island PT DND Dundee GB EKD Elkedra NT AU FEB Sanfebagar NP GBM Garbaharey SO
CLP Clarks Point AK US CWB Curitiba PR BR DNF Derna LY EKE Ekereku GY FEG Fergana UZ GBT Gorgan IR
CLQ Colima MX CWC Chernivtsi UA DNH Dunhuang CN EKI Elkhart IN US FEN Fernado De NoFN BR GBU Khashm El Gir SD
CLT Charlotte NC US CWI Clinton IA US DNI Wad Madani SD EKN Elkins WV US FEZ Fes MA GBV Gibb River WA AU
CLV Caldas Novas GO BR CWL Cardiff GB DNK Dnipropetrovs UA EKO Elko NV US FFM Fergus Falls MN US GBW Ginbata WA AU
CLY Calvi FR CWR Cowarie SA AU DNM Denham WA AU EKT Eskilstuna SE FGU Fangatau PF GBZ Great Barrier NZ
CLZ Calabozo VE CWS Center Island WA US DNO Dianapolis TO BR EKX Elizabethtown KY US FHU Fort HuachucaAZ US GCA Guacamaya CO
CMA Cunnamulla QL AU CWT Cowra NS AU DNP Dang NP ELB El Banco CO FHZ Fakahina PF GCC Gillette WY US
CMB Colombo LK CWW Corowa NS AU DNQ Deniliquin NS AU ELC Elcho Island NT AU FIC Fire Cove AK US GCI Guernsey GB
CMD Cootamundra NS AU CXA Caicara De Or VE DNR Dinard FR ELD El Dorado AR US FID Fishers Islan NY US GCK Garden City KS US
CME Ciudad Del Ca MX CXB Cox’sBazar BD DNU Dinangat PG ELE El Real PA FIE Fair Isle GB GCM Grand Cayman KY
CMF Chambery FR CXF Coldfoot AK US DNV Danville IL US ELF El Fasher SD FIH Kinshasa CD GCN Grand CanyonAZ US
CMG Corumba MS BR CXI Kiritimati KI DNZ Denizli TR ELG El Golea DZ FIL Fillmore UT US GDD Gordon DownsWA AU
CMH Columbus OH US CXJ Caxias Do Sul RS BR DOA Doany MG ELH North Eleuthe BS FIN Finschhafen PG GDE Gode ET
CMI Champaign IL US CXL Calexico CA US DOD Dodoma TZ ELI Elim AK US FIZ Fitzroy Cross WA AU GDL Guadalajara MX
CMJ Qimei TW CXN Candala SO DOE Djoemoe SR ELJ El Recreo CO FJR Fujairah AE GDN Gdansk PL
CMK Club Makokola MW CXP Cilacap ID DOF Dora Bay AK US ELL Ellisras ZA FKB Karlsruhe/Bad DE GDO Guasdualito VE

© 2014 IATA/SITA 10
Country Codes

2. Decoding
Code Country name Area GR Greece area 2 PK Pakistan area 3
GS South Georgia and South area 1 PL Poland area 2
AD Andorra area 2 Sandwich Islands PM Saint Pierre and Miquelon area 1
AE United Arab Emirates area 2 GT Guatemala area 1 PN Pitcairn area 3
(comprising Abu Dhabi, GU Guam area 3 PR Puerto Rico area 1
Ajman, Dubai, Fujairah, Ras GW Guinea-Bissau area 2 PS Palestinian Territory, area 2
al Khaimah, Sharjah, Umm GY Guyana area 1 Occupied
al Qaiwain) PT Portugal area 2
AF Afghanistan area 3 HK Hong Kong SAR area 3 PW Palau area 3
AG Antigua and Barbuda area 1 HN Honduras area 1 PY Paraguay area 1
AI Anguilla area 1 HR Croatia area 2
AL Albania area 2 HT Haiti area 1 QA Qatar area 2
AM Armenia area 2 HU Hungary area 2
AO Angola area 2 RE Reunion area 2
AR Argentina area 1 ID Indonesia area 3 RO Romania area 2
AS American Samoa area 3 IE Ireland area 2 RS Serbia area 2
AT Austria area 2 IL Israel area 2 RU Russia (in Europe) area 2
AU Australia area 3 IM Isle of Man area 2 RW Rwanda area 2
AW Aruba area 1 IN India area 3
AZ Azerbaijan area 2 IQ Iraq area 2 SA Saudi Arabia area 2
IR Iran, Islamic Republic of area 2 SB Solomon Islands area 3
BA Bosnia and Herzegovina area 2 IS Iceland area 2 SC Seychelles area 2
BB Barbados area 1 IT Italy area 2 SD Sudan area 2
BD Bangladesh area 3 SE Sweden area 2
BE Belgium area 2 JE Jersey area 2 SG Singapore area 3
BF Burkina Faso area 2 JM Jamaica area 1 SH Saint Helena, Ascension and
BG Bulgaria area 2 JO Jordan area 2 Tristan da Cunha area 2
BH Bahrain area 2 JP Japan area 3 SI Slovenia area 2
BI Burundi area 2 SJ Svalbard and Jan Mayen
BJ Benin area 2 KE Kenya area 2 Islands area 2
BL Saint Barthélemy area 1 KG Kyrgyzstan area 3 SK Slovakia area 2
BM Bermuda area 1 KH Cambodia area 3 SL Sierra Leone area 2
BN Brunei Darussalam area 3 KI Kiribati area 3 SM San Marino area 2
BO Bolivia, Plurinational State of area 1 KM Comoros area 2 SN Senegal area 2
BQ Bonaire, Sint Eustatius and KN Saint Kitts and Nevis area 1 SO Somalia area 2
Saba area 1 KP Korea, Democratic People’s SR Suriname area 1
BR Brazil area 1 Rep. of area 3 SS South Sudan area 2
BS Bahamas area 1 KR Korea, Republic of area 3 ST Sao Tome and Principe area 2
BT Bhutan area 3 KW Kuwait area 2 SV El Salvador area 1
BW Botswana area 2 KY Cayman Islands area 1 SX St. Maarten area 1
BY Belarus area 2 KZ Kazakhstan area 3 SY Syrian Arab Republic area 2
BZ Belize area 1 SZ Swaziland area 2
LA Lao People’s Democratic Rep. area 3
CA Canada area 1 LB Lebanon area 2 TC Turks and Caicos Islands area 1
CC Cocos (Keeling) Islands area 3 LC Saint Lucia area 1 TD Chad area 2
CD Congo, Democratic Republic ofarea 2 LI Liechtenstein area 2 TG Togo area 2
CF Central African Republic area 2 LK Sri Lanka area 3 TH Thailand area 3
CG Congo area 2 LR Liberia area 2 TJ Tajikistan area 3
CH Switzerland area 2 LS Lesotho area 2 TK Tokelau area 3
CI Côte d’Ivoire area 2 LT Lithuania area 2 TM Turkmenistan area 3
CK Cook Islands area 3 LU Luxembourg area 2 TN Tunisia area 2
CL Chile area 1 LV Latvia area 2 TO Tonga area 3
CM Cameroon area 2 LY Libya area 2 TL Timor Leste area 3
CN China excl. Hong Kong SAR area 3 TR Turkey area 2
and Macao SAR MA Morocco area 2 TT Trinidad and Tobago area 1
CO Colombia area 1 MC Monaco area 2 TV Tuvalu area 3
CR Costa Rica area 1 MD Moldova, Republic of area 2 TW Chinese Taipei area 3
CU Cuba area 1 ME Montenegro area 2 TZ Tanzania, United Republic of area 2
CV Cape Verde area 2 MF St. Martin area 1
CW Curacao area 1 MG Madagascar area 2 UA Ukraine area 2
CX Christmas Island area 3 MH Marshall Islands area 3 UG Uganda area 2
CY Cyprus area 2 MK Macedonia (FYROM) area 2 UM US Minor Outlying Islands area 1
CZ Czech Republic area 2 ML Mali area 2 US United States area 1
MM Myanmar area 3 UY Uruguay area 1
DE Germany area 2 MN Mongolia area 3 UZ Uzbekistan area 3
DJ Djibouti area 2 MO Macao SAR area 3
DK Denmark area 2 MP Northern Mariana Islands area 3 VA Holy See (Vatican City State) area 2
DM Dominica area 1 MQ Martinique area 1 VC Saint Vincent and the area 1
DO Dominican Republic area 1 MR Mauritania area 2 Grenadines
DZ Algeria area 2 MS Montserrat area 1 VE Venezuela, Bolivarian Republic
MT Malta area 2 of area 1
EC Ecuador area 1 MU Mauritius area 2 VG Virgin Islands (British) area 1
EE Estonia area 2 MV Maldives area 3 VI Virgin Islands (US) area 1
EG Egypt area 2 MW Malawi area 2 VN Viet Nam area 3
ER Eritrea area 2 MX Mexico area 1 VU Vanuatu area 3
ES Spain area 2 MY Malaysia area 3
ET Ethiopia area 2 MZ Mozambique area 2 WF Wallis and Futuna Islands area 3
WS Samoa area 3
FI Finland area 2 NA Namibia area 2
FJ Fiji area 3 NC New Caledonia area 3 XU Russia (in Asia) area 3
FK Falkland Islands (Malvinas) area 1 NE Niger area 2
FM Micronesia, Federated States ofarea 3 NF Norfolk Island area 3 YE Yemen area 2
FO Faroe Islands area 2 NG Nigeria area 2 YT Mayotte area 2
FR France area 2 NI Nicaragua area 1
NL Netherlands area 2 ZA South Africa area 2
GA Gabon area 2 NO Norway area 2 ZM Zambia area 2
GB United Kingdom area 2 NP Nepal area 3 ZW Zimbabwe area 2
GD Grenada area 1 NR Nauru area 3
GE Georgia area 2 NU Niue area 3
GF French Guiana area 1 NZ New Zealand area 3
GG Guernsey area 2
GH Ghana area 2 OM Oman area 2
GI Gibraltar area 2
GL Greenland area 1 PA Panama area 1
GM Gambia area 2 PE Peru area 1
GN Guinea area 2 PF French Polynesia area 3
GP Guadeloupe area 1 PG Papua New Guinea area 3
GQ Equatorial Guinea area 2 PH Philippines area 3
© 2014 IATA/SITA 18
IATA Airline Designators - Numeric Decode
STP Airways 8F Trade Air Ltd. C3 Uzbekistan Airways HY 250
Sudan Airways Co. Ltd. SD 200 Tradewind Aviation, LLC TJ Valuair Ltd. VF 896
Sun Air Express, LLC 6G * Trans Air Congo (TAC) Q8 * Van Air Europe, a.s. V9
Sun Air of Scandinavia A.S. EZ * Trans American Airlines, S.A. TACA PERU T0 530 Vanilla Air Inc. JW * 842
Sun d'Or International Airlines 2U Trans Caribbean Air Export Import, Inc. CB * 456 Vensecar Internacional C.A. V4 946
SunExpress XQ * 564 Trans States Airlines, LLC AX 414 Venture Travel, LLC dba Taquan Air K3 *
SunExpress Deutschland GmbH XG Transaero Airlines UN 670 VIA Rail Canada Inc. 2R *
Sunrise Airways S.A. S6 Transafricaine Air Cargo T3 728 Videcom International Limited U1
Sunwing Airlines Inc. WG 292 TransAsia Airways Corporation GE 170 Vieques Air Link, Inc V4 *
Surinam Airways Ltd. PY 192 Transavia Airlines HV 979 Vietjet Aviation Joint Stock Company
Sutra Inc. 1K Transavia France TO (Vietjet Air) VJ

ENCODING / DECODING
Svenska Direktflyg AB HS * Trans-Mediterranean Airways N2 673 Vietnam Airlines Corporation VN 738
Swiftair WT * Transmile Air Services Sdn. Bhd. TH 539 Villa Air Pvt. Ltd. dba Villa Air VP
SWISS International Air Lines Ltd Transporte Aereo S.A. LU 972 VIM Airlines NN 823
dba SWISS LX 724 Transportes Aereos de Cabo Verde VR 696 Vincent Aviation (Australia) Pty Ltd. BF *
Sylt Air GmbH 7E Transportes Aereos Guatemaltecos S.A. 5U VIP Wings, Ltd. V5
Syphax Airlines S A FS 393 Transportes Aeromar, S.A. de C.V. VW 942 Virgin America Inc. VX 984
Syrian Arab Airlines RB 070 Travel Air Limited 4P Virgin Atlantic Airways Limited VS 932
TAAG - Linhas Aereas de Angola Travel Service Legiforgalmi es Virgin Australia International Airlines
(Angola Airlines) DT 118 Szolgaltato Kft./ Ltd 7O Pty Ltd VA 795
Taban Airlines HH Travel Service Polska Sp. z.o.o. 3Z Vision Airlines Inc. V2 *
Taca International Airlines, S.A. TA 202 Travel Service, A.S. QS Vista Georgia Ltd GT
TAM - Transportes Aereos del Travel Service,a.s. organizacna zlozka Vladivostok Air JSC XF 277
Mercosur S.A. PZ 692 Slovensko 6D VLM Airlines N.V. (trading as Cityjet) VG
TAM Linhas Aereas S.A. JJ 957 Travel Technology Interactive SA Y1 Volare Airtransport Joint-Stock Company 1I
TAME Linea Aerea del Ecuador EQ 269 Travelport Global Distribution System Volga-Dnepr Airline Joint Stock VI * 412
Tampa Cargo S.A. QT 729 B.V. 1G Volotea, S.L. V7
Tanana Air Service 4E * Travelsky Technology Limited 1E VRG Linhas Aereas S.A. G3 127
Tandem Aero Ltd. TQ 038 TRIP Transporte Aereos Regionais Do Vueling Airlines S.A. VY 030
TAP Portugal TP 047 Interior Paulista Ltda. T4 661 Warbelow's Air Ventures, Inc. 4W
Tarco Air 3T Tropic Air Limited 9N Wasaya Airways WT
TAROM - Transporturile Aeriene Romane TUI Airlines Belgium Welcome Air Luftfahrt Gmbh & Co KG 2W
S.A. RO 281 t/a Jetairfly TB * West African Airlines WH
Tasman Cargo Airlines PTY LTD HJ * TUI Airlines Nederland B.V. OR 178 WESTbahn Management GmbH 5W *
Tassili Airlines SF TUIfly GmbH X3 * 617 WestJet WS 838
Tatonduk Outfitters Limited dba Everts TUIfly Nordic AB 6B * 951 Wideroe's Flyveselskap A.S. WF 701
Air Alaska dba Everts Air Cargo 5V 840 Tunisair TU 199 Wind Rose Aviation Company 7W 461
Tectimes Sudamericana S.A. C1 Tunisair Express UG 150 Windward Islands Airways Int'l N.V. WM 295
TEM Enterprises XP Turkish Airlines Inc. TK 235 Wizz Air Hungary Ltd. W6 *
Thai AirAsia Co., Ltd. FD 900 Turkmenistan Airlines T5 542 Wizz Air Ukraine, LLC WU
Thai Airasia X Company Limited XJ Turks Air 6T * 654 World Airways WO 468
Thai Airways International Public T'Way Air Co., Ltd. TW World Ticket Ltd W1
Company Ltd. TG 217 Twin Jet T7 Worldspan 1P
Thai Lion Mentari Co. Ltd SL Tyrolean Airways Tiroler Luftfahrt GmbH VO 734 WOW Air ehf WW
Thalys International 2H * UBM Aviation - OAG CR Wright Air Service Inc. 8V
Thomas Cook Airlines Belgium N.V. HQ Ukrainian Mediterranean Airlines Ltd. UF 828 Xiamen Airlines MF 731
Thomas Cook Airlines Limited Ultimate Jetcharters LLC UI XL Airways France SE 473
of Manchester MT * 727 UNI Airways Corporation B7 525 Yan Air Ltd YE
Thomson Airways Limited BY 754 United Airlines, Inc. UA 016 Yangtze River Express Airlines Co. LTD Y8 871
TianJin Airlines Co. Ltd GS 826 United Airways Bangladesh Ltd 4H Yemenia - Yemen Airways IY 635
Tiara Air N.V. dba Tiara Air Aruba 3P * 253 Uni-Top Airlines UW 699 Yeti Airlines Domestic Pvt. Ltd. YT *
Tibet Airlines Corporation Limited TV Universal Air Travel Plan Yunnan Yingan Airline Co., Ltd. YI *
Tiger Airways TR 388 (UATP-Marketing) XD Zagros Air Co. Z4 541
Tiger Airways Australia TT Universal Air Travel Plan (UATP) ZanAir Limited B4
Tik Systems (Thailand) Co. Ltd. T1 (Annual Dues) XD Zapways, Inc. R1
TNT Airways S.A. 3V 756 UPS 5X 406 Zest Airways Inc. Z2 457
TonleSap Airlines Corp. K9 443 US Airways, Inc. US 037 Zhejiang Loong Airlines Co., Ltd GJ 891
Topas Co. Ltd. K1 Utair - Express Limited Company UR 434
Toumai Air Tchad 9D 371 UTair Aviation Joint-Stock Company UT 298
----------------------------------
* Controlled duplicate (designators denoted with an asterisk) - means that during an interim period two-character designators may be duplicated in a controlled
environment. The same code will not be duplicated if the companies publish passenger schedules or serve the same general geographic area. (ACD Chapter 1 para 5)
dba - doing business as (a name under which a corporation conducts business that is not the legal name of the corporation as shown in its articles of incorporation)
t/a - taken as

IATA Airline Designators 062 AirAsia Inc.


063 Air Caledonie International
PQ
SB
118 TAAG - Linhas Aereas de Angola
(Angola Airlines) DT
064 Czech Airlines a.s,. CSA OK 119 K-Mile Air Co. Ltd 8K
- Numeric Decode 065 Saudi Arabian Airlines SV 120 Air Koryo JS
066 Onur Havayollari Tasimacilik A.S. 8Q 123 Nauru Air Corporation
067 Air Italy S.p.A. I9 t/a Our Airline ON
001 American Airlines Inc. AA 068 LAM - Linhas Aereas de Mocambique TM 124 Air Algerie AH
003 Compass Airlines Inc. CP 070 Syrian Arab Airlines RB 125 British Airways p.l.c. BA
004 Blue Panorama Airlines S.p.A. BV 071 Ethiopian Airlines Enterprise ET 126 Garuda Indonesia GA
006 Delta Air Lines Inc. DL 072 Gulf Air B.S.C. (c) GF 127 VRG Linhas Aereas S.A. G3
011 Motor-Sich JSC M9 074 KLM Royal Dutch Airlines KL 128 Hong Kong Express Airways Limited UO
014 Air Canada AC 075 Iberia Lineas Aereas de Espana S.A. 129 Martinair Holland N.V. MP
016 United Airlines, Inc. UA Operadora IB 131 Japan Airlines Co., Ltd. JL
017 Air Bagan Ltd. W9 076 Middle East Airlines AirLiban ME 132 Compania Mexicana de Aviacion
018 Juneyao Airlines Co,. Ltd. HO 077 Egyptair MS S.A. de C.V. MX
020 Lufthansa Cargo AG LH 079 Philippine Airlines, Inc. PR 133 Lineas Aereas Costarricenses S.A.
023 FedEx FX 080 LOT - Polish Airlines LO (LACSA) LR
027 Alaska Airlines Inc. AS 081 Qantas Airways Ltd. QF 134 Aerovias del Continente Americano S.A
029 South African Express Airways (Pty) Ltd. XZ 082 Brussels Airlines N.V. SN AVIANCA AV
030 Vueling Airlines S.A. VY 083 South African Airways SA 135 Air Tahiti VT
032 Compagnie Aerienne ASKY dba ASKY KP 084 M/S Airblue (PVT) Ltd PA 136 Cubana de Aviacion S.A. CU
033 Darwin Airline SA F7 086 Air New Zealand Limited NZ 139 Aeromexico
036 Concesionaria Vuela Compania De Aviacion 089 Spring Airlines Limited Corporation 9C Aerovias de Mexico S.A. de C.V. AM
SA de CV (Volaris) Y4 * 092 Executive Airlines, Inc. OW 140 LIAT (1974) Ltd. LI
037 US Airways, Inc. US 093 American Eagle Airlines, Inc. 141 flydubai FZ
038 Tandem Aero Ltd. TQ dba American Eagle MQ 142 Blue1 Oy KF
043 Hong Kong Dragon Airlines Limited KA 096 Iran Air 143 Cielos del Sur S.A.
044 Aerolineas Argentinas S.A. AR The Airline of Islamic Republic of Iran IR dba Austral Lineas Aereas S.A. AU
045 LATAM Airlines Group S.A. 098 Air India Limited AI 144 Aero Express del Ecuador - Trans AM 7T
dba LAN Airlines LA 101 Air Dolomiti S.p.A. Linee 145 Lan Chile Cargo S.A. UC
047 TAP Portugal TP Aeree Regionali Europee EN 146 Air Corsica XK
048 Cyprus Airways Limited CY 104 Eurowings GmbH EW 147 Royal Air Maroc AT
049 Air Caucasus UY 105 Finnair Oyj AY 148 Libyan Airlines LN
050 Olympic Air OA 106 Caribbean Airlines Limited BW 149 Luxair LG
053 Aer Lingus Limited EI 108 Icelandair FI 150 Tunisair Express UG
055 Alitalia-Compagnia Aerea Italiana S.p.A AZ 112 China Cargo Airlines Ltd. CK 151 Jordan Aviation R5
057 Air France AF 114 El Al Israel Airlines Ltd. LY 155 DHL Aviation EEMEA B.S.C.(c) ES *
060 Compania Operadora de Corto y Medio 115 JSC for Air Traffic-Air SERBIA Belgrade 156 Star Up S.A.
Radio Iberia Express, S.A.U I2 t/a Air Serbia a.d. Beograd JU dba Star Peru 2I
061 Air Seychelles Limited HM 117 Scandinavian Airlines System (SAS) SK 157 Qatar Airways(Q.C.S.C) QR

23 © 2014 IATA/SITA
RU between Russia (in Europe) and Area 3 EDIFACT Electronic Data Interchange for
with nonstop service between Russia (in Administration, Commerce and Transport
1. Abbreviations and Europe) and Japan, Korea (Dem. People’s
Rep. of), Korea (Rep. of); not via another
EDS
EFP
Electronic data systems
Equivalent fare paid
Definitions SA
country (ies) in Europe
between Argentina, Brazil, Chile,
EMA
EMD
Extra mileage allowance
Electronic Miscellaneous Document
Paraguay, Uruguay and South East Asia, EMD-A Electronic Miscellaneous Document-
South Asian Subcontinent, via the Atlantic Associated)
Contents only via point(s) in South East Asia, South EMD-S Electronic Miscellaneous Document-
1.1 Abbreviations Asian Subcontinent, South Atlantic Area, (Standalone)
1.1.1 Fare type Central Africa, Southern Africa, Indian EMS Excess mileage surcharge
1.1.1.1Fare basis Ocean Islands or via direct transatlantic EMU European Economic and Monetary Union
1.1.1.2Seasonal codes - general application services ERSP Electronic reservations service provider
1.1.2 Months and days TS between Area 2 and Area 3 (Trans ET Electronic Ticket
1.1.3 Global Indicators Siberian route) with a sector having ETDB Electronic Ticket Database
1.1.4 Geographical codes nonstop service between Europe and ETDN Electronic Ticket Delivery Network
1.1.5 Miscellaneous abbreviations Japan, Korea (Dem. People’s Rep. of), E-TKT Electronic Ticket
1.1.6 Signs Korea (Rep. of) (other than RU/FE) ETTL Enforced Ticket Time Limit
1.1.7 Symbols WH within Area 1 (Western Hemisphere) EU European Union
1.1.8 Time FBA Free baggage allowance
1.1.4. Geographical codes FCMI Fare Calculation Mode Indicator
1.1.9 Airline Reservations Interline Message
abbreviations (as used in the Rules and Notes Parts) FCP Fare construction point
1.1.10 Equipment Codes EB eastbound FDR Five day rate
1.2 Definitions NB northbound FIM Flight Interruption Manifest
1.2.1 Terms SB southbound FOID Form of Identification
1.2.2 Areas WB westbound FREMEC Frequent traveller’s medical card
1.2.3 Tariff Coordinating Conference Sub-areas FROP ATPCO’s Fare Rule Output Product
1.2.4 Other sub-groupings 1.1.5. Miscellaneous abbreviations FTC Fare Type Code
1.2.5 Freedoms of the air FTL Frequent Traveller List.
A4A Airlines for America FYROM Former Yugoslav Republic of Macedonia

ABBREVIATIONS AND DEFINITIONS


ABCPU Argentina, Brazil, Chile, Paraguay and GCC Gulf Cooperation Council
Uruguay GCD Great circle distance
1.1. Abbreviations ABP Advanced Boarding Pass GDS Global distribution system
ABR Automated Baggage Rules GEBAT Government Excess Baggage
ACH Airline Clearing House for North America Authorization/Ticket
ACM Agency Credit Memo GIT Group Inclusive Tour fare
1.1.1. Fare type ADC Additional collection GMT Greenwich Mean Time (Universal Time
ADL Additions and deletions list Coordinated)
(as used on the fare pages) ADM Agency Debit Memo GSA General sales agent
1.1.1.1. Fare basis ADPI Advise Passenger Security information GTR Government transportation request
ADT Adult GTT Group travel together
See Rule 13.7.17. AF Applicable fare GUI Graphical user interface
1.1.1.2. Seasonal codes - general AIA ATPCO, IATA and ARC HI High NUC in backhaul check
AIRIMP Airline Reservations Interline Message HIP Higher intermediate fare check
application Procedures-Passenger HoT BSP Hand off Tape
See Rule 13.7.17. APEX Advance Purchase Excursion Fare IATA International Air Transport Association
API Advance Passenger Information System IATAN International Airlines Travel Agent Network
1.1.2. Months and days ARC Airline Reporting Corporation ICAO International Civil Aviation Organization
ARINC Aeronautical Radio Incorporated ICCS IATA Currency Clearance Service
JAN January ARNK Arrival unknown or via means other than ICH IATA Clearing House
FEB February scheduled air service. Used in reservations IIT Individual Inclusive Tour fare
MAR March to fill a gap in the itinerary. IROE IATA rate of exchange
APR April ARV Agents Refund Voucher IROP Irregular operations
MAY May ASCII American Standard Code for Information ISC Interline Service Charge
JUN June Interchange ISO International Organization for
JUL July ASEAN Association of South East Asian Nations Standardization
AUG August ASK Available Seat Kilometers ISR Industry Sales Record (for accounting use)
SEP September ASO Agency Services Office ISS IATA Settlement Systems
OCT October ASM Ad hoc message IT Inclusive tour
NOV November AST Agency Sales Transmittal ITR Itinerary receipt (for electronic tickets)
DEC December ATA Air Transport Association of America LCF Local currency fare
Mon Monday ATB Automated ticket and boarding pass LO Low NUC in backhaul check
Tue Tuesday ATC Air Travel Card MC Marketing Carrier
Wed Wednesday ATPCO Airline Tariff Publishing Company MCO Miscellaneous charges order
Thu Thursday AVIH Animal in Hold MCT Minimum connecting time
Fri Friday AVS Address Verification Service MEDA Medical case
Sat Saturday AWB Air waybill MEDIF Medical Information Form
Sun Sunday BAR Board of Airline Representatives (for the MIBA Multilateral Interline Business Agreement
1.1.3. Global Indicators country concerned) for airline company business travel
BBR Bankers’ buying rate MFQ Mandatory Fare Quote
(See Rule 2.5.8. for the complete description of BES Bonaire, Sint Eustatius, Saba MPA Multilateral Prorate Agreement
each global indicator. A summary is shown below.) BHC One way backhaul check MPD Multiple purpose document
BIN Bank Identification Number MPM Maximum permitted mileage
AP between Area 2 and Area 3 via the Atlantic BSP Billing and Settlement Plan MSC Most significant carrier
and the Pacific BSR Bankers’ selling rate MSMC Most significant marketing carrier
AT between Area 1 and Area 2/ Area 3 via the cat Category MSOC Most significant operating carrier
Atlantic (other than SA) CATO Consolidated Airline Ticket Office MSP Minimum selling price
EH between Area 2 and Area 3 via Eastern CBP US Customs and Border Protection MTDR Missing traffic document report (BSP)
Hemisphere (other than FE/RU/TS) CC Credit card payment MTP Minimum tour price
-within Area 2 or within Area 3 CCP Currency of country of payment NA Not applicable
FE between Russia (in Europe)/Ukraine and CF Constructed fare NDC New Distribution Capability
Area 3 with nonstop service between COC Country of commencement of NOADC No additional collection
Russia (in Europe)/Ukraine and Area 3 international travel/transportation NOJ Normal fare open jaw
other than Japan, Korea (Dem. People’s COMP Composite Conference Resolution NOREC No record. A passenger who was boarded
Rep. of), Korea (Rep. of) CPIAP US Children’s Passport Issuance Alert on a flight and was ticketed for that flight
PA -between Area 3 and Area 1 via Pacific Program but was not on the PNL/ADL.
(other than between SWP and South CPN Coupon NRCF Passenger has not reconfirmed
America via North America and North/ CRS Computer reservations system NTA(A) Canadian National Transportation Agency
Central Pacific) CT Circle trip (AIR)
-not applicable for routings on non-stop CTA Canadian Transportation Agency NUC Neutral unit of construction
services between Canada/USA and South CTM Circle trip minimum check OD Origin Destination
Asian Subcontinent CUSS Common Use Self Service OJ Open jaw for special fares
-between TC1 and TC2 (via the Pacific and CUTE Common Use Terminal Equipment ONOJ Origin normal fare open jaw
TC3) DBC Denied Boarding Compensation OOJ Origin Open Jaw
PN between South America and South West DCS Departure Control System OPET Off premise electronic ticket
Pacific via North America but not via Area DDMMYY Day/Month/Year OCR Optical Character Recognition
3 except SWP DISH Data Interchange Standards Handbook OW One way
DNOJ Double normal fare open jaw PADIS Passenger and Airport Data Interchange
DPC Data Processing Center Standards
EBC Excess Baggage Charge PCC Pseudo city code

33 © 2014 IATA/SITA
2.4.3.8. Between 1 and 3 via the Pacific - EMA 2.11.4. Combination of USA domestic fares with
Carrier Exceptions international fares
2. Application of Tariff 2.4.3.9. Add-on Mileages - Carrier Exceptions.
2.4.4. Routing References - Application of
2.12. Mixed class construction
2.12.1. Mixed Class Sector(s) within a fare
specified routings component
2.4.5. Specified routings 2.12.1.1. Intermediate/Business Class Flex Fare
Contents 2.4.5.1. Area 1 - Specified Routings Exceptions
2.1. General rules in fare application 2.4.5.2. Area 2 - Specified Routings 2.12.1.2. First Class Flex Fare Exceptions
2.1.1. Changes in fares and rules/ fare 2.4.5.2.1 Within Middle East 2.12.2. An entire fare component in a higher class
guarantee 2.4.5.2.2 Within Africa 2.12.3. An entire pricing unit in a higher class
2.1.1.1. Exceptions by country 2.4.5.3. Area 3 - Specified Routings 2.12.4. Mixed class carrier exceptions
2.1.1.2. Exceptions by carrier 2.4.5.4. Between Areas 1 and 2 via Atlantic - 2.13. Summary of steps and checks
2.1.1.3. Special provisions by carrier for fares Specified Routings 2.14. Acronyms of steps and checks
within Area 1 2.4.5.5. Between Areas 2 and 3 - Specified
2.1.2. Applicability of fares Routings
2.1.3. Different carriers in a fare 2.4.5.6. Between Areas 1 and 3 via Pacific - The Rules published in the Passenger Air Tariff
2.1.4. Intentionally left blank Specified Routings govern the application of fares, rates, charges,
2.1.5. Fare types 2.4.5.7. Area 1 - Carrier Routing Exceptions discounts and routings stated or calculated in
2.1.5.1. Normal fare 2.4.5.8. Between Areas 1 and 2 via Atlantic - accordance with the provisions outlined herein.
2.1.5.2. Special fares Carrier Routing Exceptions International fares and/ or conditions under the
2.1.5.3. Cabotage fares 2.4.5.9. Between Areas 1 and 3 via Pacific - Carriers’ Special Regulations, deviating from those
2.1.5.3.1 General Carrier Routing Exceptions published in the General Rules and Fares/ Rules
2.1.5.3.2 Cabotage countries 2.4.5.10. Area 2 - Carrier Routing Exceptions Books of the Passenger Air Tariff apply only for the
2.1.5.4. Fares established as a percentage 2.4.5.11. Between Areas 2 and 3 - Carrier Routing carriers indicated therein and for the carriers
2.1.6. Fares for different classes of service Exceptions otherwise authorized.
2.1.6.1. First class fares 2.5. Fare construction The fares, rates or charges contained in the
2.1.6.2. Intermediate/Business class fares 2.5.1. Fare construction principles - How to Passenger Air Tariff are quoted per passenger and
2.1.6.3. Economy class fares proceed apply to air carriage over the routes of the issuing
2.1.7. Validity 2.5.2. Basic principles and participating airlines from the airport at the point
2.1.7.1. General provisions for ticket validity 2.5.3. Pricing unit concept of origin to the airport at the point of destination.
2.1.7.2. Combination of fares 2.5.4. Sequence of checks They do not normally include ground transfer
2.1.8. Minimum/ maximum stay requirements 2.5.5. Applicable fares charges, transportation taxes, airport charges, or
2.1.8.1. Counting of days 2.5.6. Constructed fares other charges imposed by government authorities.
2.1.8.2. Counting of month(s) 2.5.6.1. Add-on constructions The Passenger Air Tariff is subject to changes
2.1.8.3. Counting of year 2.5.6.2. Unpublished Fares without prior notice except where otherwise
2.1.8.4. Minimum stay 2.5.7. Fares based on a percentage of another provided in applicable laws, and/ or with regard to
2.1.8.5. Maximum stay fare contracts of carriage (tickets) under which
2.1.8.6. Minimum/ maximum stay: Transatlantic/ 2.5.8. Global indicators transportation has already commenced.
Transpacific reference chart 2.6. Construction rules for journeys The Passenger Air Tariff covers only information
2.1.8.7. Minimum/ maximum stay Area 1 2.6.1. How to determine the fare for a journey known to the publishers at the time of printing.
reference chart 2.6.1.1. “Slicing and dicing” an itinerary When a fare, charge or rule has been agreed upon
2.1.9. Stopovers 2.6.2. Normal fare determination flowchart by the IATA carriers but not yet approved by the
2.1.9.1. Definition/ conditions of stopovers 2.6.3. How to assess a journey governments, all publications and tickets issued
2.1.9.1.1 Specific conditions for travel within Area 1 2.6.3.1. RT and CT journeys until the interested governments have given their
2.1.9.2. Counting of stopovers 2.6.3.2. OW journeys consent shall be qualified by ‘Subject to
2.1.9.2.1 Specific carrier conditions 2.7. Construction rules for individual government approval.’
2.1.9.2.2 Specific conditions for travel within Area 1 pricing units When a fare construction rule has been agreed
2.1.10. Transfers 2.7.1. One way pricing units upon by the IATA carriers but the implementation
2.1.10.1. Definition of transfers 2.7.1.1. OW backhaul check (BHC) date is still under review at the time of printing, the
2.1.10.2. Counting of transfers 2.7.2. Round trip pricing units rule will be qualified by an ‘Intended effectiveness
2.1.11. Group travel 2.7.3. Circle trip pricing units Date’.
2.1.11.1. Counting of group passengers 2.7.3.1. Circle trip construction All figures shown in examples are for illustration
2.1.11.2. Intentionally left blank 2.7.3.2. Circle trip minimum check (CTM) purposes and do not necessarily reflect actual
2.1.11.3. Intentionally left blank 2.7.3.2.1 General application figures.
2.1.11.4. Upper Class Group Travel 2.7.3.2.2 CTM exceptions by carrier
2.2. Published fares and add-ons 2.7.3.3. Circle trips - unreasonable connections
2.3. Carrier fare selection criteria 2.7.4. Round the world fares
2.3.1. Fare Components within Europe 2.7.4.1. Round the world fare construction 2.1. General rules in fare
2.3.2. Intentionally left blank 2.7.4.2. Round the world minimum check (RWM) application
2.3.3. Other fare components (except TC123, 2.7.5. Normal fare open jaw (NOJ)
within Europe, to/from USA/US territories) 2.7.5.1. General
2.3.3.1. Fare components TC12 (AT), TC23 (TS/ 2.7.5.2. Types of normal fare open jaw
RU/FE/EH), TC31 (PA) 2.7.6. Special fare open jaw 2.1.1. Changes in fares and rules/ fare
2.3.3.2. Fare components TC23 via TC1 (AP), 2.7.6.1. Fare construction for special fare open guarantee
TC12 via TC3 jaw
2.3.3.3. Fare components between sub-areas 2.8. Limitations on indirect travel Transportation shall be subject to the fares and
within TC1, TC2, TC3 2.8.1. Fare component limitations charges in effect on the date on which full payment
2.3.3.4. Fare components within a subarea 2.8.1.2. Additional limitations at the origin point is made, for travel on the specific dates and journey
2.3.3.5. General notes 2.8.1.3. TC1/TC31 limitations at intermediate shown on the ticket.
2.3.3.5.1 Surface sectors point Provided no voluntary change is made to the
2.3.3.5.2 Travel between Canada and USA 2.8.1.4. Additional limitations by country originating flight, no increase in fare, effected
2.3.3.5.3 TC1 sub-areas 2.8.1.5. Additional limitations by carrier through a change in fare level, a change in
2.3.4. Carrier selection for fare construction 2.8.2. Journey limitations conditions governing the fare, or cancellation of the
checks 2.9. Higher intermediate point (HIP) check fare itself, shall apply.
2.4. Mileage system/ routings 2.9.1. Applicable to Normal and Special Fares In the event of voluntary change to the originating
2.4.1. Mileage calculation 2.9.1.1. HIP exceptions by countries flight, the fares and charges for the passenger’s
2.4.1.1. Applicable fare when mileage within MPM 2.9.2. HIP check - normal fares journey shall be recalculated in accordance with the
2.4.1.2. Applicable fare when mileage exceeded 2.9.2.1. General application fares and charges in effect on the date on which the
2.4.2. Mileage exceptions 2.9.2.2. HIP exceptions by carrier change is made and is reflected on the ticket.
2.4.2.1. Mileage equalization rule 2.9.2.3. Higher intermediate points - exception In the event payment is made prior to confirmation
2.4.2.1.1 Between Area 1 and RIO/SAO tables of reservations for the originating flight, the fares
2.4.2.1.2 Fare component originating or terminating 2.9.2.3.1 Area 1 Carrier HIP exceptions and charges or the passenger’s journey shall be
in Foz do Iguazu 2.9.2.3.2 Transatlantic Carrier HIP exceptions recalculated in accordance with the fares and
2.4.2.2. South Atlantic TPM shortcut 2.9.2.3.3 Transpacific Carrier HIP exceptions charges in effect on the date on which the
2.4.2.2.1 Area 123 2.9.2.3.4 Atlantic/Pacific Carrier HIP exception confirmation is made.
2.4.2.2.2 Area 12 (ABCPU - Middle East) 2.9.3. HIP check - special fares
2.9.3.1. General application 2.1.1.1. Exceptions by country
2.4.2.2.3 No TPM published
2.4.2.3. Ethiopian Government Order 2.9.3.2. Day of Week and Seasonality A Gambia, Ghana, Sierra Leone, Zambia
2.4.2.4. Canary Islands - Canada/ Mexico/ USA 2.9.3.3. Fare Type Groups For tickets paid for in the national currency of
2.4.3. Extra mileage allowance (EMA) 2.9.3.4. Special Fare HIP Flowchart Gambia, Ghana, Sierra Leone, Zambia: the
2.4.3.1. Area 1 EMA 2.10. Surface sectors fares and charges in effect on the date of
2.4.3.2. Area 2 EMA 2.10.1. Fare calculation methods original issue of tickets, MCOs, PTAs and any
2.4.3.2.1 Between Europe and the Middle East 2.10.2. Permissible surface sectors other passenger traffic documents are valid for
2.4.3.3. Area 3 EMA 2.10.3. Surface sector provisions travel if:
2.4.3.4. Area 12 via the Atlantic EMA 2.10.4. Circle trips with surface sectors 1 commencement of international travel
2.4.3.5. Area 23 EMA 2.11. Combinations takes place within a period of 1 month
2.4.3.6. Area 1 - EMA Carrier Exceptions 2.11.1. End-on combination 2 there is no voluntary change in the traffic
2.4.3.7. Between Areas 1 and 2/ 3 via the Atlantic 2.11.2. Side trip combination document which results in a different USD
- EMA Carrier Exceptions 2.11.3. Local combination fare.

© 2014 IATA/SITA 48
3.7.2.1 American Airlines (AA)
3.7.2.2 China Airlines (CI)
3. Baggage 3.7.2.3
3.7.2.4
Garuda Indonesia Airways (GA)
LAN Airlines (LA)
3.7.2.5 Malaysia Airlines (MH)
3.7.2.6 Qantas Airways (QF)
Contents 3.7.2.7 Singapore Airlines (SQ)
3.1 Definition of terms 3.8 Dangerous goods in passengers
3.2 General categories of baggage baggage
3.2.1 Checked baggage 3.8.1 Dangerous goods
3.2.2 Unchecked/cabin baggage 3.8.2 Items that may be carried on board
3.2.3 In-bond baggage 3.8.3 Passenger awareness of dangerous goods
3.2.4 Pooled baggage 3.8.4 Acceptance of firearms, other weapons
3.2.5 Mixed class travel baggage and small calibre ammunition
3.2.6 Baggage shipped as cargo 3.8.5 Acceptance of wheelchairs or battery
3.2.7 Air-sea transportation baggage powered mobility aids as checked baggage
3.2.7.1 Accompanied baggage 3.8.5.1 Carrier wheelchair provision
3.2.7.2 Unaccompanied baggage 3.8.5.2 Government reservations
3.3 Interline baggage provisions selection 3.9 Carrier special baggage provisions
criteria 3.9.1 Backpack/Knapsack/Rucksack
3.3.1 Most significant operating carrier - IATA 3.9.2 Bassinets-Child/Infant restraining device
Resolution 302 3.9.3 Bedroll/ Sleeping Bag
3.3.2 General selection process 3.9.4 B-4/Duffel bag/ sea bag (military
3.3.3 Examples of general baggage selection passengers)
criteria 3.9.5 Diplomatic/Courier bags
3.3.4 United States Reservations 3.9.6 Fragile items
3.3.4.1 DoT General Rule 3.9.6.1 Artwork/artistic items
3.3.4.1.1Sample scenarios 3.9.6.2 China ware/ceramics/ pottery
3.3.4.2 Baggage selection criteria to/from USA 3.9.6.3 Electronic equipment
3.3.4.3 Code share flights to/from USA 3.9.6.4 Glass
3.3.4.4 Itineraries via the USA 3.9.6.5 Liquor cartons
3.3.4.5 Differing classes of service outbound and 3.9.6.6 Mechanical items
inbound 3.9.6.7 Musical instruments
3.3.4.6 More beneficial baggage allowance 3.9.6.8 Ornamental objects
3.3.4.7 Determining the direction 3.9.6.9 Photographic/film equipment
3.3.4.8 Excess baggage added en route 3.9.6.10 Precision items
3.9.7 Paper documents/ books

BAGGAGE
3.3.4.9 Carriers filing with US DoT
3.3.5 Intentionally left blank 3.9.8 Perishable goods
3.3.6 Frequent flier bonus baggage allowance 3.9.9 Recreational/sporting equipment
3.4 Important notes on itinerary analysis 3.9.9.1 Angling/Fishing equipment
3.4.1 Checked portion of travel 3.9.9.2 Archery equipment
3.4.2 Surface sectors 3.9.9.3 Bicycles
3.4.3 Ground transportation 3.9.9.4 Bowling equipment
3.4.4 Open sectors 3.9.9.5 Golfing equipment
3.4.5 Through service versus "slice and dice" 3.9.9.6 Hockey equipment
within baggage travel 3.9.9.7 Horse riding/Saddles
3.5 Carrier free baggage allowance 3.9.9.8 Kayaks
3.5.1 Checked baggage allowance 3.9.9.9 Pole vaulting
3.5.2 Checked baggage allowance for children/ 3.9.9.10 Scuba diving equipment
infants 3.9.9.11 Skateboards
3.5.3 Unchecked/Carry on baggage 3.9.9.12 Skiing equipment - (snow and water ski)
3.5.4 Exceptions to baggage conditions of 3.9.9.13 Surfboarding equipment
acceptance 3.9.9.14 Windsurfing equipment
3.5.5 Baggage liability 3.9.10 Firearms
3.5.6 Excess value baggage 3.9.11 Live animals (Pets)
3.5.6.1 Carriers Valuation limit of baggage 3.9.11.1 Dogs for sight/hearing impaired
3.5.7 General conditions (piece/weight) passengers
3.6 Excess baggage 3.9.11.2 Dogs trained to Detect Explosives/ Drugs
3.6.1 Collection or for Search and Rescue
3.6.2 Valuation limit of baggage 3.9.11.3 All other animals/ Pets
3.6.3 Conversion table (pounds to kilograms) 3.9.11.4 Provisions for pets in the cabin
3.6.4 Issuance of excess baggage tickets 3.9.11.5 Containers
3.6.4.1 General requirements 3.9.11.6 Charges for live animals
3.6.4.2 Baggage pooling 3.9.12 Oversized/overweight baggage
3.6.4.3 Increase en route 3.9.13 Unchecked baggage using additional seats
3.6.5 Government excess baggage 3.9.13.1 Seat Location
authorization form (GEBA) 3.9.14 Other special baggage provisions
3.6.5.1 Acceptance 3.9.14.1 Antlers
3.6.5.2 Endorsements 3.9.14.2 Garment bags
3.6.5.3 Reroutings 3.9.14.3 Restricted articles
3.6.5.4 Interline settlement 3.10 Baggage tips
3.7 Carrier excess baggage provisions 3.10.1 Passenger name and address label
3.7.1 Excess baggage carrier tables 3.10.2 Minimize pilferage
3.7.1.1 American Airlines (AA) 3.11 Interline checking of baggage
3.7.1.2 Air-India (AI) 3.11.1 General
3.7.1.3 Alaska Airlines (AS) 3.11.2 Baggage acceptance
3.7.1.4 Royal Air Maroc (AT) 3.11.2.1 General acceptance procedure
3.7.1.5 British Airways (BA) 3.11.2.2 Recommended practice for checked
3.7.1.6 Caribbean Airlines (BW) baggage The traditional Weight and Piece Systems
3.7.1.7 Air China International (CA) 3.11.2.3 Recommended practice for unchecked have been replaced by the baggage rules of
3.7.1.8 China Airlines (CI) baggage the Most Significant Carrier (MSC) following
3.7.1.9 Cathay Pacific Airways (CX) 3.11.3 Baggage carriage IATA Resolution 302. See paragraphs 3.3. to
3.7.1.10 Emirates (EK) 3.11.4 Mishandled baggage 3.4.. However, US DoT Reservations apply for
3.7.1.11 Fiji Airways (FJ) 3.11.5 Items not acceptable as baggage journeys to/from the USA. Clarifications and
3.7.1.12 Iberia (IB) 3.11.6 Right to refuse carriage examples concerning the interpretation of this
3.7.1.13 Korean Air (KE) 3.11.7 Right of search order are also included in this chapter.
3.7.1.14 Kuwait Airways (KU) 3.11.8 Collection and delivery of baggage
3.7.1.15 Malaysia Airlines (MH) 3.11.9 Animals
3.7.1.16 Air New Zealand (NZ) 3.12 Found and unclaimed checked baggage
3.7.1.17 Asiana Airlines (OZ) 3.12.1 General
3.7.1.18 Philippine Airlines (PR) 3.12.2 Baggage tagged to another destination
3.7.1.19 Qantas Airways (QF) 3.12.3 Content category and dictionary
3.7.1.20 Royal Jordanian (RJ) 3.12.3.1 Content category
3.7.1.21 Singapore Airlines (SQ) 3.12.3.2 Content dictionary
3.7.1.22 TAP Portugal (TP) 3.13 US Final Rule (enhancing airline
3.7.1.23 Bahamasair (UP) passenger protections - baggage)
3.7.1.24 Virgin Atlantic (VS) 3.13.1 Notice of baggage fees and other fees
3.7.2 Carrier (weight based) excess baggage 3.13.2 Baggage allowance and fees
charges

87 © 2014 IATA/SITA
- Sold in the UK: GBP 37.50 per sector Jamaica(South America - Argentina, Bolivia, Brazil,
- Sold outside the UK: CAD 75.00/USD Chile, Colombia, Ecuador, Falkland Islands,
5. Carrier Surcharges 65.00 or its equivalent in local currency
per sector
Panama, Paraguay, Peru, Saint Helena, Uruguay,
Venezuela.
- for shorthaul sectors: USD 10/CAD 11 USA/Canada-Jamaica
- Sold in the UK: GBP 10.50 per sector USD 10 NAS-Jamaica
Contents - Sold outside the UK: CAD24.00/USD USD 16 Within Zone 140 and 170
5.1 Fuel Surcharges 19.00 or its equivalent in local currency USD 32/CAD 36 USA/Canada - Zone 140 and 170
5.2 Security Surcharges per sector except TT and GND
5.3 Canada Navigation Surcharge 2 The YQ is charged at the time of ticket issuance USD 155 Trinidad and Tobagao - LON
5.4 Facilitation Surcharges and shown in the ticket tax/fee/charges box.
5.5 Terminal Surcharges Applies to all BA flights except those operated The surcharge applies to all passengers and will
5.6 Seating Surcharge by ground transportation, trains and buses. apply per sector.
5.6.1 Improved Seating Surcharge 3 The YQ surcharge will be collected from all 1 The amount to be collected at point of sale and
5.6.2 Sleeper Surcharge passengers including children/infants and shown separately in the tax/fee/charge box of
5.6.3 Exit Rows and Bulkhead Seating agents discounts. the ticket under code YQ. For bookings made
Surcharge 4 The YQ surcharge is refundable for the BA on BW’s website the amount would be added to
5.6.4 Forward Economy Seat Fee between sectors not used and coupons unused. the base fare as a Q charge
USA/Canada and MNL 5 It is non commissionable. 2 The surcharge is applicable to all passengers.
5.6.5 Premium Economy Seat Surcharge Applicable to USA only: An insurance and fuel 3 The surcharge must be applied to all BW
5.7 Paper Ticket Surcharge surcharge is collected on BA flights in addition to the interline ticket stock.
5.7.1 General airfare. The code YQ will be used. 4 The surcharge is non-commissionable.
5.7.2 List of service fees by carrier 1 The amount of the YQ surcharge is as follows:
5.8 Other fees and charges - for shorthaul sectors: via CI:
- Sold in the UK: in economy class: GBP for tickets issued in Guam/USA
This chapter contains carrier specific surcharges 18.50 per sector 1 The fuel surcharge applies on each CI
that are not included in other sections of the book - Sold in the UK: in business class: GBP transpacific flight. Passengers travelling on a
22.50 per sector RT/CT or OJ journey via CI international flights
- Sold in the USA: in economy class: in both directions shall be assessed twice the
IATA clarification of YQ/YR usage on tickets USD 35.00 per sector amount of the fuel surcharge.
- Sold in the USA: in business class: 2 The surcharge applies in additional to all other
YQ/YR are designated as AIRLINE OWN USE USD 43.00 per sector charges and is not subject to any discount,
ONLY. This means that these codes have no basis - for long haul sectors under 9 hours including children and infants.

CARRIER SURCHARGES
in Resolutions other than to be used by a carrier for duration: 3 The surcharge is interlineable and subject to
its own purposes as defined by that carrier. As a - Sold in the UK: in economy class: GBP interline service charge.
result these codes have no basis in interline billing 80.50 per sector 4 The surcharge must be collected at time of
and settlement and no carrier can expect another - Sold in the UK: in first and business ticket issuance and will be incorporated in the
carrier to collect fees generated by them on their class: GBP 100.50 per sector fare calculation as a Q surcharge by converting
behalf nor be obliged to settle these amounts when - Sold in the UK: in world traveller plus: the surcharge into NUC using the applicable
billed unless a bilateral agreement exists to do so. class: GBP 90.50 per sector IATA rate of exchange (IROE).
Reference is made to the Revenue Accounting - Sold in the USA: in economy class: 5 Fuel surcharges to be included in fares quoted
panel recommendation dated 23 NOV 2001 that USD 151.00 per sector to passengers for itineraries originating from
states as follows: - Sold in the USA: in first and business USA and are applicable per direction for
class: USD 191.00 per sector departure of each transpacific sector as
Before billing any YQ/YR surcharge amounts, a - Sold in the USA: in world traveller plus follows:
carrier must first get agreement in writing from their class: USD 171.00 per sector A Between USA and TPE, originating USA:
interline partners that they are willing to accept such - for longhaul sectors over 9 hours duration: USD 72.00.
charges. Any carrier receiving billings in respect of - Sold in the UK: in economy class: GBP B Between USA and KHH, originating USA:
YQ/YR surcharges without having first given written 111.50 per sector USD 83.00.
agreement, will be entitled to recharge such - Sold in the UK: in first and business C Between USA and India, originating USA:
amounts to the billing carrier. class: GBP 135.50 per sector USD 99.00
- Sold in the UK: in world traveller plus D Between USA and Area 3, except Chinese
The use of the tax/fee/charge box on the ticket class: GBP 123.50 per sector Taipei, India, originating USA: USD 88.00
should only be used to reflect bona fide amounts - Sold in the USA: in economy class: E Between USA and South West Pacific,
that will be remitted to third party government/ USD 183.00 per sector originating USA: USD 143.00.
airport authorities as applicable. - Sold in the USA: in first and business F Between Guam and TPE, originating
class: USD 261.00 per sector Guam: USD 27.00
In recognition of requests to collect additional - Sold in the USA: in world traveller plus G Between Guam and KHH, originating
charges separate from the fare, other codes may be class: USD 237.00 per sector Guam: USD 38.00
used that will be displayed in the itinerary receipt: 2 Above applies to all BA flights on departure H Between Guam and HKG, originating
- OA - booking fees (optional - Validating Carrier except those operated by ground Guam: USD 43.00
only - noninterlineable) transportation, trains and buses. I Between Guam and Area 3, except
- OB - ticketing fees (optional - Validating Carrier 3 The YQ is charged at the time of ticket issuance Chinese Taipei, HKG, originating Guam:
only - noninterlineable) and shown in the ticket tax/fee/charges box and USD 54.00
- OC - service fees (optional - Validating Carrier is not commissionable.
only - noninterlineable) 4 The YQ surcharge applies to all passengers in via CX:
- OD - service fees (optional - Validating Carrier all flight classes on all fare types, including Please refer to carrier for information.
only - noninterlineable) infants and children and agent’s discounts.
- OE = IATA Carbon Offset Scheme Service 5 The YQ surcharge is refundable for the BA
sectors not used and coupons unused. via KE:
Code Notice from Korean Air:
- OF = IATA Carbon Offset Scheme Service 6 Shorthaul sectors are wholly within Europe,
wholly within Area 1 domestic services within "Please be advised that Korean Air cannot interline
Code fuel surcharges required by carriers. KE uses
the UK.
7 Longhaul sectors under 9 hours duration are Amadeus fare system. It is advised from Amadeus
These codes will be restricted to apply only when between the UK and Middle East, Angola, that current fare system is unable to price Q
electronic tickets are issued and must appear Ghana, Kenya, Nigeria, Uganda and between surcharges for YY fares unless such charges are
separately from any taxes/fees/charges and other UK and Atlanta, Boston, Baltimore, Chicago, coded as electronic data. This was confirmed at
information applicable to the ticket on the itinerary Detroit, New York, Philadelphia, Washington, Special Composite Meeting (17-18 March, 2003 -
receipt. Such surcharges must be filed and Montreal, Toronto, Antigua, Barbados, IATA GVA) that most GDS are unable to support
implemented using the codes OA, OB and OC in Bermuda and between UK and Mumbai, Delhi, auto-price Q surcharges.
support of a standard global solution. Islamabad If fuel surcharge is not auto-priceable, it is virtually
8 Longhaul sectors over 9 hours are any other impossible for end users to code Q charges
The correct methodology for collecting surcharges not listed above manually according to each carrier’s requirements.
is as a "Q" that can be filed in the surcharge In this regards, Korean Air is unable to interline fuel
category with the carrier's fare filing vendor. When surcharges established by each carrier."
via BW:
filed, this will be collected and shown as part of the An international fuel surcharge of USD 16/CAD 18
fare in the fare calculation box when that carrier's will be collected at time of ticket issuance for travel via MH: (applicable under ’YQ’ for tickets issued,
fare is selected. to/from USA/Canada to Trinidad and Tobago/GND. reissued in USA)
USD 32/CAD 36 for travel to/from USA/Canada and A fuel surcharge of:
Zone 140 (International points in the Caribbean 1 USD 20.00 applies per sector for travel in North
and South America, Europe, Africa, Middle
5.1. Fuel Surcharges Area - Anguilla, Antigua and Barbuda, Aruba,
East, Australia, New Zealand (except between
Bahamas, Barbados, Bermuda, British Virgin
Islands, Cayman Islands, Cube, Dominica, TPE and LAX)
Dominican Republic, French Guiana, Grenada, 2 USD 10.00 applies per sector for travel in South
via BA: Asia sub-continent, South East Asia (except
Applicable to Canada only: a fuel surcharge is Guadeloupe, Guyana, Haiti, Martinique,
Monteserrat, Netherland Antilles, Saint Kitts and between Malaysia and Hong Kong)
collected on BA flights in addition to the airfare. The 3 USD 3.90 applies per sector for travel between
code YQ will be used. Nevis, Saint Lucia, Saint Martin, Saint Vincent and
the Grenadines, Suriname, Trinidad and Tobago, Malaysia and Hong Kong
1 The amount of the YQ surcharge is as follows:
- for longhaul sectors: Turks and Caicos Islands and Zone 170 except

131 © 2014 IATA/SITA


5 via VS: age requirements are based on the age
Areas OW/ Qualification See on the date of commencement of the outbound
6. Discounts RT/ CT/
OJ
Rules journey. Infants who reach their 2nd birthday
during the journey will, in accordance with
safety regulations be required to occupy a seat.
Worldwide OW/ Infants / 6.2. However, VS will charge the infant fare for the
Contents RT/CT children inbound and outbound VS sectors and provide
6.1. Summary a seat for those sectors to be travelled after
Student fares OW/ Students 6.3.1. reaching 2 years of age
6.2. Infants and children RT/
6.2.1. Accompanied minors 6 For government safety requirements for
OOJ infants, see 6.2.4.1.
6.2.1.1. Accompanied infant’s fare
6.2.1.2. Accompanied child’s fare Group fares for OW Seamen/ 6.4.1. 6.2.1.2. Accompanied child’s fare
6.2.2. Intentionally left blank ships’ crews ships’ crews
6.2.3. Unaccompanied minors (2 years of age or more, but under 12)
6.2.3.1. Applicable fare Individual fares OW Seamen/ 6.4.2.
6.2.3.2. Provisions for carriage for ships’ crews ships’ crews Applicable children fares are assessed as provided
6.2.3.3. Request for carriage - Handling Advice in the fare Resolution.
6.2.3.4. Identification Government OW Ships’ crew 6.5. When travel includes both domestic and
6.2.3.5. Travel documents directed international services and different children’s fares
6.2.3.6. UM handling fees and other surcharges - reductions for apply, the fare need not be more than the sum of the
applied by carriers seamen applicable children’s fares for the domestic and
6.2.4. Exceptions and additional rules international portions.
6.2.4.1. Government safety requirements for Worldwide RT/ Tour 6.6.
infants CT/OJ conductors 6.2.2. Intentionally left blank
6.2.4.2. Children and infants - Exceptions by carrier Worldwide RT/ Foreign 6.7.
6.2.4.3. Exceptions by carrier - Area 1 CT/OJ Workers
6.2.5. Children/infants ticketing 6.2.3. Unaccompanied minors
6.2.6. Children/infants charges, surcharges
6.3. Student Discounts 6.2.3.1. Applicable fare
6.3.1. Student Fares
6.3.2. International Airlines Certificate for Student 6.2. Infants and children This information is provided in the applicable PAT
Fares Fare Rule and individual IATA Resolution.
6.3.3. Government Reservations
6.3.3.1. Gabon - Child: a person who has reached his/her Carrier / Country Information:
6.3.3.2. Germany second birthday but not his/her 12th birthday as via AA: see 6.2.4.2.
6.3.3.3. India of the date of commencement of travel via KA: Requesting UM services for children aged

DISCOUNTS
6.3.3.4. Nigeria - Infant: a person who has not reached his/her 6 to 11, 100% of the applicable (normal or special)
6.3.3.5. United Kingdom second birthday as of the date of adult fare shall be charged. No other surcharge is
6.3.4. Sample Student Fare eTicket commencement of travel required.
6.4. Ships’ Crews
6.4.1. Intentionally left blank 6.2.1. Accompanied minors ITALY: In compliance with art 591 of Italian Criminal
6.4.2. Individual Fares for Ships’ Crews Code to/from/via Italy an unaccompanied minor is a
When used for children and infant fares, the term passenger who has reached his/her 5th but not his/
6.4.3. Application Form for Ship’s Crew "accompanied" means the child/infant must be
6.5. Seaman’s Discounts (by Nationality or her 14th year of age.
accompanied by an adult (via CX: at least 18 years,
Ship’s Registry) via TP: 15 years) paying an applicable adult fare or
6.5.1. Seamen - Croatia UNITED KINGDOM: the continued approval of the
travelling at industry free or reduced fare tickets. United Kingdom Aeronautical Authorities is given
6.5.2. Seamen - Malaysia
6.5.3. Seamen - Slovenia on the basis that carriers may, if they wish, file a
6.5.4. Seamen - Tunisia 6.2.1.1. Accompanied infant’s fare children’s discount for unaccompanied children of
6.6. Tour Conductors up to 12 years carried to or from the United
6.6.1. Application Applicable infant fares are assessed as provided in Kingdom (25.8.88)
6.6.2. Definition of Terms the fare Resolution.
6.6.3. Qualifying conditions Only one infant not occupying a seat is allowed per
accompanying adult passenger. 6.2.3.2. Provisions for carriage
6.6.4. Tour Conductors - Successive
6.6.5. Qualifying group size Only infants not occupying a seat are entitled to the A child is considered unaccompanied if not
6.6.6. Tour Conductor travel infants’ fare. accompanied by a passenger of at least 12 (via CX:
6.6.7. Tour Conductors - Travel to/from an Infants occupying a seat shall be charged the 18; via TP: 15) years of age who is fully capable of
assembly point applicable child’s fare. taking care of the child during the entire trip,
6.6.8. Application Form When travel includes both domestic and including change of aircraft, check-in formalities,
6.6.9. Promotional material international services and different infant fares customs etc. Unaccompanied minors are accepted
6.6.10. Approval apply, the fare need not be more than the sum of the by most IATA carriers from a certain age until 12
6.6.11. Filing of documents applicable infant fares for the domestic and years of age (via TP 4-12) if:
6.6.12. Modification of tour itinerary international portions. - accompanied to the airport of departure by a
6.6.13. Tour Conductors - Sale of ticket When a separate seat is required on a portion of the parent or guardian who remains with the child
6.6.14. Tour Conductors - Ticketing itinerary, combination of an infant no-seat fare(s) until embarkation
6.6.15. Tour Conductors - Baggage, meals and and an infant booked seat fare(s) is permitted within - met upon arrival at the airport of destination by
transfers an itinerary but not within a fare component; no a parent or guardian
6.7. Foreign Workers minimum checks are applied when fare are - at the time of reservation a special form
6.7.1. Foreign Workers - Iberia assessed under this paragraph. relieving the IATA carrier of any liability or
6.7.1.1. Spanish workers employed abroad When an infant occupies a seat, the fare should be responsibility of guardianship and giving details
6.7.1.2. Spanish workers in Morocco, Moroccan reassessed as a child’s fare for remaining portions of escort on departure / arrival is filled in and
workers in Spain of the journey but not within the fare component. attached to the ticket
6.8. Agents Discount via KA: Unaccompanied minors arriving by KA with
6.8.1. Definitions Carrier / Country Information: an interline connection via HKG having a transit
6.8.2. Agent eligibility 1 via CX: time of more than 5 hours, hotel accommodation
6.8.3. Eligibility of person travelling - infants who reach their 2nd birthday during the must be arranged for and paid for by the passenger.
6.8.4. Subordinates of eligible persons journey will be required to occupy a seat, and Unaccompanied minors arriving by KA with an
6.8.5. Fare reduction for spouse pay the children’s or lowest applicable fare, on interline connection via KA routes except HKG
6.8.6. Annual allotment and discount those sectors where they are 2 years of age or having a transit time of more than 5 hours - UM will
6.8.7. Application form and procedure older not be accepted.
6.8.8. Acceptance procedure - the infant must be accompanied by an adult via NZ: NZ Unaccompanied Minor acceptance
6.8.9. Ticket allotment - deductions passenger paying the applicable adult fare policy will be as follows
6.8.10. Government reservations 2 via AS: the infant will not be granted a free Definitions:
6.8.10.1.Canada baggage allowance - South Pacific: American Samoa, Australia,
6.8.10.2.Mexico 3 via CI: newly born infants within 14 days of birth Cook Islands, Fiji, French Polynesia, Kiribati,
will not be accepted under any circumstances. Nauru, New Caledonia, New Zealand, Niue,
An infant under 3 months of age will not be Papua New Guinea, Samoa, Solomon Islands,
accepted for unaccompanied travel Tonga, Tuvalu, Vanuatu, Wallis and Futuna
6.1. Summary 4 via KA: Infants who reach their 2nd birthday Islands
during the journey will be required to occupy a - Journey: is a flight or a series of flights from a
seat, and pay the children’s or lowest point of origin to a point of destination, including
The following international discounts are available; applicable fare, on those sectors where they transits and stopovers
for domestic discounts see Carriers’ Special are 2 years of age or older. An adult aged over - Sector: means an aircraft’s single scheduled
Regulations). 18 years old is only allowed to accompany one flight between 2 different points
NOTE: infant. KA will not accept an adult aged over 18 - Flight: means any OW travel (without a
The only discounts applicable to C-cl fares are years old wishing to travel with 2 infants even stopover) on an airline’s scheduled air service
those for infants, children, spouse. though one of the infants is paying a child fare that keeps the same flight number even if there

135 © 2014 IATA/SITA


7. Reservations and Ancillary Services

Contents 7.22.1.1 Booking space processing, considering the proliferation of data


7.22.1.2 Cancelling space protection legislation and recognising the need to
7.1 Protection of Privacy and Processing of 7.22.2 Responsibility of travel agents - both reconcile the fundamental values of respect for
Personal Data automated and non-automated privacy of the individual and the need for free flow of
7.1.1 General 7.23 Special Meal Requests information required for the functioning of the air
7.1.2 Definitions 7.23.1 Recommended practice transport industry, carriers should observe the
7.1.3 Quality of data 7.23.2 Special meal codes guidelines in this section.
7.1.4 Information to data subject 7.24 Seamless Connectivity These guidelines apply to any processing of
7.1.5 Right of access 7.24.1 General personal data under the control of a carrier.
7.1.6 Special categories of data 7.24.2 Married segment control
7.1.7 Obligation to notify the supervisory 7.24.2.1 Online married segment control Nothing in these guidelines shall be construed as
authority 7.24.2.2 Interline married segment control limiting carriers from applying more stringent or
7.1.8 Data security 7.24.3 Selective query additional measures or derogations contained in
7.1.9 Transfer of data to third countries 7.24.4 Schedule change applicable national laws for the protection of privacy
7.1.10 Personal data - TC1 7.25 Automated Block Space Interface and individual liberties.
7.1.11 Secure Flight Passenger Data 7.25.1 Objective
7.1.11.1 Secure Flight program 7.25.2 Definitions 7.1.2. Definitions
7.1.11.2 Background 7.26 Airline Reservations Interline Message
7.1.11.3 Inhibit ticketing for security reasons (AIRIMP) Abbreviations Data controller - the natural or legal person that
7.1.11.4 SSR Action Code determines the purposes and means of the

RESERVATIONS AND ANCILLARY SERVICES


7.27 Passenger Type Code
7.2 Allocation of Space - Area 1 7.28 Name element processing of personal data.
7.3 Reconfirmation Procedures 7.28.1 General Data processor - the natural or legal person that
7.3.1 Definition 7.28.2 Identical family names processes personal data on behalf of the
7.3.2 Intentionally left blank 7.28.3 Number in party controller
7.3.3 Area 1 7.28.4 Compound names Data subject’s consent - any freely given, specific
7.4 Communication Costs 7.28.5 No given names and informed indication of his wishes by which
7.5 Reservations guidelines for passengers 7.28.6 Single letter family name the data subject signifies his agreement to
requiring special assistance 7.28.7 Duplicate names personal data relating to him being processed
7.5.1 Passenger with reduced mobility (PRM) 7.28.8 Name suffix Processing of personal data - includes the following
7.5.2 Action by booking carrier 7.28.9 Travelling with children and infants operations, performed on personal data:
7.5.2.1 Passengers requiring Medical Clearance 7.28.10 Extra seat collection, recording, organisation, storage,
7.5.2.2 Passengers not requiring Medical 7.28.11 Groups amendment, retrieval, consultation, use,
Clearance 7.28.12 Ticketed passengers disclosure, erasure. This definition shall
7.5.2.3 Action by receiving reservations offices 7.29 US final rule on flight status changes encompass personal data processed by other
7.6 Firming and Pre-Flight Checks 7.30 Carbon emissions disclosure (to/from than automatic means provided that the
7.6.1 Definition France) personal data form part of a structured filing
7.6.2 General 7.31 Flight network system, or are intended to form part of a
7.7 "No Record" Passenger 7.31.1 Flight types structured filing system.
7.7.1 Definition 7.31.1.1 Non-stop flights 7.1.3. Quality of data
7.7.2 General 7.31.1.2 Direct flights
7.8 Missed Connections 7.31.1.3 Connection flights Personal data undergoing processing under the
7.8.1 Definition 7.31.1.4 Flight routings control of a carrier must be:
7.8.2 General 7.31.1.5 Connection cities A processed fairly and lawfully, in accordance
7.9 Reservations procedures for APEX type 7.31.1.6 Connecting times with the purpose specified;
fares 7.31.1.7 Multi-modal connections B adequate, relevant and not excessive in
7.9.1 APEX reservations - General 7.32 Bilateral selling agreements relation to the purposes1 for which they are
7.9.2 Exceptions by carrier 7.32.1 General processed;
7.9.3 Reservations for international travel - 7.32.2 Selling agreements C accurate and, when necessary, brought up to
APEX 7.32.2.1 Types of selling agreements date;
7.10 Duplicate Reservations 7.32.2.1.1Freesale agreement D kept in a form which permits identification of the
7.10.1 Definition 7.32.2.1.2Sell and report agreement data subject for no longer than is necessary for
7.10.2 General 7.32.2.1.3Allotment agreement the purposes for which the data were collected
7.11 Protecting Reservations 7.32.2.1.4Seamless availability or for which they are further processed. In
7.11.1 General 7.32.3 Conditions of agreement practice, retention periods vary from airline to
7.11.2 US requirement 7.33 Passenger booking life cycle airline depending to a great extent on the legal
7.12 Cancellations 7.34 Special booking procedures for special requirements of any given country (for
7.12.1 General passenger types example, relating to litigation, taxation or
7.12.2 Late cancellation 7.34.1 General accounting issues). Typically, and in the
7.13 Schedule Change 7.34.2 Children absence of special circumstances, it is
7.13.1 Definition of terms 7.34.3 Unaccompanied Minors common practice in the industry to archive
7.13.2 Schedule change action 7.34.4 Infants reservations off line when it is no longer
7.13.2.1 Action by carrier when space is held 7.34.5 Expectant mothers necessary to have immediate access to them to
7.13.2.2 Action by carrier when space is not service the customer’s needs. The archived
previously confirmed or reported reservations will be kept only as long as is
7.13.2.3 Carrier/CRS action when receiving advice necessary for lawful purposes.
of schedule change 7.1. Protection of Privacy and 1Note: The purposes for which data are
7.13.2.4 US DoT Final Rule on notifying passengers Processing of Personal Data typically collected and/or further processed in
of flight status changes connection with the data subject's travel are:
7.13.3 Ticket number/TCN transmission making a reservation, purchasing a ticket,
7.14 Groups obtaining and providing necessary ancillary
7.15 Minimum Connecting Time 7.1.1. General services (e.g. catering, baggage tracing),
7.16 Check-in Time developing and providing services, creating
7.17 Mandatory Fare Quote & Enforced The passenger provides personal data to the carrier
for the purposes of making a reservation for and administering frequent flyers programmes,
Ticket Time Limit facilitating immigration and customs
7.17.1 Objective carriage, obtaining ancillary services, facilitating
immigration and entry requirments, and making procedures, and providing such facilitating data
7.17.2 Definition to government agencies, in accordance with
7.17.3 Application available such data to government agencies. For
these purposes the passenger authorises the local laws and regulations.
7.17.4 Failure to comply with ticketing time limits
7.17.5 Carrier ticketing time limits carrier to retain such data and to transmit it to its 7.1.4. Information to data subject
7.18 No-show own offices, other carriers or the providers of such
7.18.1 Definition of Terms services, in whatever country they may be located. Unless the data subject already has such
7.18.2 General information, he shall be informed of the identity of
7.19 Ground Transport Services Concerning the protection of privacy and the controller and of the purposes of the processing.
7.20 Airline Designators transborder data flows of personal data used in Where necessary to guarantee fair processing in
7.20.1 Definition of terms international air transport of passengers and cargo respect of the data subject, and having regard to the
7.20.2 Use of airline designators and, it is recommended that carriers in conjunction specific circumstance in which the data are
7.20.3 Use of airline designators by railway, ferry with the provisions and compliance mechanisms of collected, information shall also be provided on the
and bus companies any individual national data privacy law, observe existence of the right of access to and t he right to
7.20.4 Controlled duplication the principles and procedures contained in this rectify the data.
7.21 Office Function Designators section aimed at safeguarding the privacy rights of This information shall be supplied at the time of data
7.22 Code of Reservations Ethics individuals. Taking into account the increasing flow collection.
7.22.1 Responsibility of airlines and CRS across frontiers of personal data undergoing

151 © 2014 IATA/SITA


7. Reservations and Ancillary Services

Decoding AIRIMP 3-4 character abbreviations Decoding AIRIMP 3-4 character abbreviations Decoding AIRIMP 3-4 character abbreviations
SPx Special (x= bilaterally agreed) TRA Synchronised message response WCHS Wheelchair - S for steps. Passenger
(bilateral) cannot ascend/descend steps but is able
SRL Synchronised record locator to make own way to/from cabin seat;
TREF Tour reference requires wheelchair for distance to/from
SRS Senior citizen aircraft or mobile lounge and must be
TRF PNR transferred (bilateral) carried up/down steps. (Specify if
SSR Special Service Requirement
TRL Migrated PNR Record Locator or link passenger is travelling with own
STCR Stretcher passenger Record locator (bilateral) wheelchair and if such is battery-
operated.)
STD Studio TRPB Triple room with bath
WCLB Wheelchair - Lithium ion battery to be
STL Subject to load (used for code share TRPN Triple room with bath/shower transported by a passenger which will
non-revenue passenger) require advance notification/preparation.
TRPS Triple room with shower Weight and dimensions may be
STPC Layover at carrier’s cost - when specified. Wheelchair and battery must
applicable to be used as additional TRR PNR re-transferred be claimed and rechecked at each
information in a hotel request or as an interline transfer point (by bilateral
SSR OTHS item without Action Code TRV Migrated PNR update; synchronised agreement)
message
STVR Stopover WCMP Wheelchair - Manual power to be
TUB Bath-tub in room transported by a passenger. Weight and
SUIT Double room with bath and sitting room dimensions may be specified (by
(when more than one bedroom is TUR Tour
bilateral agreement)
required, include this requirement as
additional information) TVE Television
WCOB on-board wheelchair - provided by airline
TWNB Double room with bath, twin beds (by bilateral agreement) 48 hours notice

RESERVATIONS AND ANCILLARY SERVICES


SUN Solarium recommended but not required
SUR Surface (ship, rail, bus, etc) TWNN Double room with bath/shower, twin
beds WD Weekend rate
SVAN Passenger with Service Animal in Cabin WEAP Weapons, firearms or ammunitions
TWNS Double room with shower, twin beds
SVC Additional Service --non-segment- booked and carried as checked baggage
associated TWOV Transit/transfer without visa
WKD Weekend
SVU Sea view TWR Tower room (hotel code)
WPL Whirlpool/jacuzzi
SWGN Standard/full size station wagon UMNR Unaccompanied Minor
WTR Waterbed
SYD Divide and synchronise message UNK Unknown (car element)
XBAG Excess baggage - specify number,
TCD Transfer claim denial (bilateral) UPD Request to carrier for an update of block weight, size, if known
parameters
TCM Transfer claim message XSEC Extra section/flight
UPGR Upgrade
TCN Transmission control number (ticketing) XTN Extension(ed), (ing)
VCR In room VCR
TCP Unsolicited transfer of PNR data from an XXX As bilaterally agreed
airline to a CRS; The Complete Party VEW View (hotel code)
(e.g. TCP 15) (bilateral) VGML Vegetarian vegan meal
TCR Transfer claim response (bilateral) VIP hotel code for Concierge
7.27. Passenger Type Code
TDOR Two-door VIP Very important passenger
TFC Traffic A passenger type code (PTC) is a 3 alpha-numeric
VLA Villa (hotel code) code stored in the Passenger Name Record (PNR)
THRU Through indicating the individual PTC associated to the
VJML Vegetarian Jain meal name in the PNR.
THTL Tourist (third) class hotel VLML Vegetarian lacto-ovo meal It may also be a Fare Component Priced Passenger
Type Code indicating the type of passenger as used
TKA PNR migrated acknowledgment VOML Vegetarian oriental meal in ATPCO/ SITA tariff filings that may apply to each
(bilateral) fare component.
WCBD Wheelchair - non-spillable battery to be For the list of "Fare and Passenger Type Codes"
TKNA Ticket numbers for automatically transported by a passenger which will found in the fare basis box/data element of a ticket,
(system) generated paper tickets; shall require advance notification and may see 13.7.17.5.
only be system generated. require preparation (dis)assembly.
TKNC Automatically (system) generated TCNs. Weight and dimensions may be
specified. Wheelchair and battery must
This code shall only be system
be claimed and rechecked at each 7.28. Name element
generated
interline transfer point (by bilateral
TKNE Ticket number for electronic tickets agreement)
Increasing Governmental requirements concerning
TKNM Manually entered ticket number(s) to WCBW Wheelchair - wet cell battery to be Passenger Data highlight the need for accurate
report handwritten tickets or a repeat transported by a passenger. Will require recording of Name Information in the Reservation
transmission (for airline-to-airline advance notification and may require messages. Ideally, the recorded Name should
message only) preparation (dis)assembly. Weight and match that in an official Travel Document, e.g.
dimensions may be specified. passport. As this may not always be possible, the
TKNO Ticket number Wheelchair and battery must be claimed following guidelines should be used.
and rechecked at each interline transfer
TKNR Notification that an electronically ticketed point (by bilateral agreement) 7.28.1. General
reservation has been changed
WCHC Wheelchair - C for cabin seat (Specify if Whenever possible, use given names (first and
TKNX ET document number in back-up passenger is travelling with own middle), initials and/or title to supplement a family
message for EDIFACT System Cancel wheelchair and if such is battery- name on the ticket as in the PNR. Place the given
operated.) names (first and middle), initials and/or title, after
TKT Ticket Total the family name and separate reference to each
TOTL WCHR Wheelchair - R for ramp. Passenger can individual passenger by a single oblique, e.g.
ascend/descend steps and make own - Jean Duval is indicated as 1DUVAL/JEAN
TKTD Ticketed way to/from cabin seat, but requires - Mr. Edward Charles Jones as 1JONES/
wheelchair for distance to/from aircraft, EDWARDCHARLESMR
TKTL Ticketing time limit (provide hour, - Miss Duvalier as 1DUVALIER/MISS
oblique, date, month and city where i.e. across ramp, fingerdock or to mobile
lounge as applicable. When service - E. Ford, B. Ford and C. Ford as 3FORD/E/B/C
ticket is to be purchased, if more than - Mrs. B. Khoury as 1KHOURY/BMRS
one airline segment is in the itinerary) animal is accompanying passenger,
specify the type of animal in free text of - Ms. Anne Judith Blythe as 1BLYTHE/
TLAC Time limit auto cancel exemption SSR item. (Specify if passenger is ANNEJUDITHMS
travelling with own wheelchair and if
TOD Ticket on departure (bilateral) such is battery-operated.)
TOTL Total

165 © 2014 IATA/SITA


8.13.2.3 Exemptions
8.13.2.4 Miscellaneous information
8. Passenger 8.13.2.4.1Orphaned minor 8.1. Refusal and limitation of
8.13.2.4.2Custody battle carriage
Acceptance 8.13.2.4.3Illegitimate child
8.13.2.5 Useful websites
8.13.3 United States
8.13.3.1 Children’s Passport Issuance Alert Except for carriage to/from the USA and Canada,
Contents Program the General Conditions of Carriage apply to all air
8.13.3.2 Websites transportation of passengers and baggage
8.1 Refusal and limitation of carriage performed by the carrier for reward. These
8.1.1 Right to refuse carriage 8.14 Tarmac Delay
8.14.1 United States conditions also apply to gratuitous and reduced fare
8.1.2 Limitation on carriage carriage except to the extent that the carrier has
8.1.3 Passports and Visas 8.14.1.1 US DoT Definitions
8.14.1.2 Applicability provided otherwise in its regulations or in the
8.2 Expectant Mothers and Newborn relevant contracts, passes or tickets.
Babies 8.14.1.3 Reporting of tarmac delay data
8.2.1 Carrier rules 8.14.1.4 Codeshare situations 8.1.1. Right to refuse carriage
8.2.2 Incubators 8.14.1.5 Provision for adequate food and water,
8.3 Inadmissible Passengers/ Deportees operable lavatories and medical attention if Under its General Conditions of Carriage, the
8.3.1 Definition of terms needed carrier may refuse carriage of any passenger or his/
8.3.2 Inadmissible Passengers 8.14.2 Philippines her baggage for reasons of safety, or if, in the
8.3.2.3 Deportees exercise of its reasonable discretion, the carrier
8.4 Passengers Requiring Special determines that:
Assistance 1 such action is necessary in order to comply with
8.4.1 Definitions any applicable laws, regulations, or orders of
8.4.2 Categories any state or country to be flown from, into or
8.4.3 Medical Cases over, or
8.4.4 Acceptance 2 the conduct, age, or mental or physical state of
8.4.5 Medical Clearance the passenger is such as to:
8.4.6 Flow of Information 2.1 require special assistance of the carrier, or
8.4.7 Feedback, Finalising Action and Ticketing 2.2 cause discomfort or make himself or herself
8.4.8 Stretcher Passengers objectionable to other passengers
8.4.8.1 General

PASSENGER ACCEPTANCE
NOTES
8.4.8.2 Carrier specific provisions A via AA/AS: Passengers as described
8.5 Charges for Oxygen Service below may be refused or removed for
8.6 Carriage of Passengers with Reduced the comfort and safety of themselves
Mobility and Escort Requirement or other passengers.
8.6.1 General • Who are barefoot. NOTE: via AS:
8.6.2 Embarkation and disembarkation Additionally, passenger’s who
8.6.3 Maximum number and escort requirement have uncovered torsos, except
8.6.4 Evacuation procedure midriffs, which may be
8.6.5 Seat assignments uncovered.
8.6.6 Carrier provisions • Who are unable to sit in a seat with
8.7 Group Travel of Passengers with the seatbelt fastened.
Reduced Mobility • Who appear to be intoxicated or
8.7.1 Seat assignment under the influence of drugs.
8.7.2 Safety • (except via AS): Who are
8.7.3 Briefing of escorts abusive, disorderly, or violent.
8.8 Passengers Exposed to a Health Hazard • Who have an offensive odor such
8.8.1 Definition of terms as from a draining wound.
8.8.2 Recommended guidelines • Who have an obvious contagious
8.8.3 Specific carrier provisions disease.
8.9 Fitness to Fly B via AS: Who are abusive, belligerent,
8.9.1 Responsibility for medical clearance disorderly, violent, and/or irrational so
8.9.2 General guidelines for medical clearance as to be a hazard to AS employees or
8.9.3 Passenger categories other passengers.
8.9.4 Logistics of medical clearance C via AS: Who attempts to interfere with
8.9.5 Special services any members of the flight crew in the
8.9.6 Special medical guidelines pursuit of such crew member’s duties.
8.9.6.1 Quick reference of diagnosis D via BA/KE/MH: Such passengers may
8.9.6.2 Incubation and Infectivity be carried on the express condition
8.10 Passengers Occupying Two Seats that the carrier will not be liable for any
8.10.1 Additional charge injury or disability, or any aggravation
8.10.2 Ticketing procedures for passenger with or consequence (including death)
extra seat caused by such status, age, or mental
8.10.3 Carrier provisions or physical condition
8.11 Passenger Expenses En Route E via UP: Make such refusal or removal
8.11.1 General necessary for the reasonable safety or
8.11.2 Physical arrangements, hotels, meals and comfort of other passengers.
surface transport 2.3 involve any hazard or risk to himself or
8.11.3 Specific carrier provisions herself or to other persons or to property
8.11.4 Absorption of passenger expenses due to
involuntary change NOTES: Passengers will not be
8.12 Denied Boarding Compensation accepted:
8.12.1 US Government Rules on Oversales 1 via VS: in Area 1 via BW/KE:
8.12.1.1 Definitions A When in the reasonable
8.12.1.2 Applicability judgement of a responsible carrier
8.12.1.3 Policy regarding denied boarding employee the passenger appears
8.12.1.4 Carriers to request volunteers for denied to be under the influence of
boarding intoxicating liquors or drugs
8.12.1.5 Boarding priority rules (except for medical patients under
8.12.1.6 Amount of DBC for passengers denied a physician’s care).
boarding involuntarily B When the passenger’s conduct or
8.12.1.7 Exceptions to eligibility for DBC condition is or has been known to
8.12.1.8 Denied boarding compensation be abusive, offensive,
8.12.1.9 Written explanation of DBC and boarding threatening, intimidating, violent,
priorities or otherwise disorderly and, in the
8.12.1.10Report of passengers denied confirmed prudent judgement of a
space responsible carrier employee,
8.12.1.11Public disclosure of deliberate there is a possibility that such
overbooking and boarding procedures passenger would cause disruption
8.12.2 Carrier Exceptions From/To/Within USA or serious impairment to the
8.13 Travel clearance for minors physical comfort and safety of
8.13.1 Canada other passengers or carrier
8.13.1.1 Documentation employees, interfere with a crew
8.13.1.2 Sample parental consent letter member in the performance of his/
8.13.1.3 Website her duties aboard the carrier’s
8.13.2 Philippines aircraft, or would otherwise
8.13.2.1 Minors requiring travel clearance jeopardize safe and adequate
8.13.2.2 Validity period for travel clearance flight operations.

169 © 2014 IATA/SITA


9. Payment, PTA and 9.1. Payment - General 9.2. Prepaid ticket advice
Refunds
9.1.1. Cash payment 9.2.1. PTA - General
Contents The sale of passenger and baggage air Prepaid ticket advice (PTA) is the notification by
transportation is as a rule a local cash transaction, teletype, commercial wire or mail that a person in
9.1 Payment - General i.e. payment is made in cash (or against invoice or one city (purchaser or sponsor) has requested the
9.1.1 Cash payment cheque) at the place the ticket is issued before issuance of prepaid transportation to another
9.1.2 Instalment credit (credit travel or ‘fly now commencement of the journey. person(s) (passenger) in another city. The use of
pay later’) The following methods of payment differ from this the PTA permits the issuance of a ticket at a point
9.1.3 Settlement by agents principle and they are therefore explained more other than the point of payment. The PTA may be
9.1.4 Government ordered exceptions fully: issued to cover:
9.1.4.1 Tickets issued outside the Philippines - Exchange of ticket, MCO (see Rules 13.2.) - air fares (specified transportation, including
9.1.4.2 Tickets sold in Zambia - Instalment credit (see 9.1.2.) upgrading)
9.1.5 Means of payment - Prepaid ticket advices (see Rule 9.2.) - taxes, fees and charges (TFC (s))
9.2 Prepaid ticket advice - Air travel cards (UATP) (see Rule 16.) - excess baggage charges and related services
9.2.1 PTA - General - Other credit cards (see Rule 16.) in connection with the prepayment of specified
9.2.2 Outgoing PTA For the possibility granted under certain conditions air transportation
9.2.2.1 Issuance of MCO, MPD and PTA (in emergency cases) and on certain sectors to pay - cash advance to cover en route expenses in
9.2.2.2 PTA initiated by the passenger for the passenger fare or excess baggage charge connection with the PTA.
9.2.2.3 Actions by Outgoing PTA office upon arrival (charges collect), contact the IATA However, the PTA may not be used for transmittal
9.2.2.4 Predesignated PTA Points carrier concerned. For short-term credit in India / of funds as such. A selling carrier shall not direct a
9.2.2.5 Restrictions regarding collection of PTAs Pakistan / Sri Lanka / Nepal special IATA conditions PTA to a ticketing carrier when such ticketing carrier
9.2.3 Carrier specific PTA information apply. Any payment is subject to the currency does not participate in the passenger’s itinerary,
9.2.4 Outgoing PTA Examples regulations set out under Rule 11.1. except upon agreement between such carriers in
9.2.4.1 Intentionally left blank each specific case.
9.2.4.2 Example of an Automated MCO for a PTA NOTE:
Where in a discount full payment is required at a Definitions
9.2.4.3 Example of an EMD for a PTA

PAYMENT, PTA AND REFUNDS


certain time before departure, payment by means of - date of transaction: the date of issuance of the
9.2.4.4 Intentionally left blank ticket, MCO or PTA
9.2.5 Incoming PTA a credit card or a credit plan recognized by the IATA
carrier, shall be considered as full payment as of the - ticketing deadline: the minimum/maximum
9.2.5.1 Restrictions regarding issuance of tickets number of days/months before the day of
against PTAs date of signing of the applicable transportation
receipt or note. departure or the minimum/maximum number of
9.2.5.2 Example of an Incoming PTA hours/days after reservation by which payment
9.2.6 PTA refunds and cancellations 9.1.2. Instalment credit (credit travel or and ticketing must be completed; issue date of
9.3 Refunds a PTA constitutes the ticketing date
9.3.1 Definitions ‘fly now pay later’)
9.3.2 Involuntary refunds NOTE:
In some countries, facilities are available for the IATA carriers cannot assume any liability for any
9.3.2.1 Involuntary refund calculation sale of air tickets on instalment credit. Details are
9.3.2.2 Procedures for refunds by carrier travel instructions the purchaser may give to the
published locally. Tickets sold under pay-later plans passenger.
9.3.2.3 Exceptions by countries shall be marked ‘NOT ENDORSABLE’ and ‘NOT
9.3.3 Voluntary Refunds No contract of carriage is concluded until the
REFUNDABLE’ in the ‘Endorsements’ box. appropriate passenger ticket is issued.
9.3.3.1 Voluntary refund calculation For India / Pakistan / Bangladesh / Sri Lanka / Nepal
9.3.3.2 Voluntary refunds - payment by credit card special IATA conditions apply to pay-later 9.2.2. Outgoing PTA
9.3.3.3 Voluntary refunds - payment by arrangements.
government transportation request 9.2.2.1. Issuance of MCO, MPD and PTA
9.3.3.4 Refund by issuing offices 9.1.3. Settlement by agents
9.3.4 Refund / rerouting in case of death The carrier will complete an MCO or an MPD as
9.3.4.1 Definitions Special mandatory regulations apply to the illustrated on subsequent pages. The carrier may
9.3.4.2 Before commencement of travel payment of amounts collected by agents for the issue its own accountable PTA form. Carrier will
9.3.4.3 After commencement of travel IATA carriers. These regulations are published by retain the exchange coupon and arrange for
9.3.4.4 Exceptions by carrier IATA. transmittal of the PTA to the ticketing office in
9.3.4.5 Exceptions by country 9.1.4. Government ordered exceptions accordance with carrier’s procedures.
9.3.5 Refund through or by authority of carriers’ A travel agent may sell PTA transportation. In so
refund offices 9.1.4.1. Tickets issued outside the doing, the agent should complete an MCO or any
9.3.5.1 Refund to other airlines documents at Philippines other accountable form acceptable to the carrier.
refunding airline’s risk However, the travel agent must not forward the PTA
9.3.5.2 Correspondence regarding other airline Airline tickets issued outside the Philippines for to the passenger or the ticketing office. The agent
documents refund authority international transportation of passengers shall contact the local office of the carrier who will
9.3.5.3 Expediting refund procedure originating in the Philippines shall not be valid for transmit the PTA.
9.3.6 Refund after expiry date of document such transportation. The office issuing the PTA will ensure that the
9.3.6.1 Refund assessment correct equivalent of the applicable fare has been
9.3.6.2 Time limitation for refund request Note 1: For the purpose of this rule, a passenger collected from the sponsor.
9.3.7 Limitations travelling abroad from the Philippines shall be
9.3.7.1 General deemed originating in the Philippines if
9.2.2.2. PTA initiated by the passenger
9.3.7.2 Non-acceptance by carrier - He is a resident of the Philippines; or When a passenger asks an IATA carrier or travel
9.3.7.3 Area 1 exception - His travel abroad from the Philippines is subject agent to collect an amount in his favour in another
9.3.7.4 Refund of other airlines documents - to the payment of the travel tax (see Rule 12) city, the complete particulars of the prospective
limitations - The first leg of his actual trip starts in the PTA (see 9.2.4. below) shall be transmitted to the
9.3.8 Invalidating refunded flight / exchange Philippines as verified by the absence of the IATA carrier’s office or general sales agent in the
coupons corresponding immigration entry on his sponsor’s country. The message shall be preceded
9.3.9 Refund/service charge passport subsequent to the date of issuance or by ‘COLLECT FAVOUR’ instead of ‘ISSUE TO’. No
9.3.10 Refund of taxes/fees/charges the airline ticket abroad. document number shall be mentioned, but the
9.3.11 Refunds to agents Note 2: An airline ticket is deemed issued outside sponsor’s name, address and telephone number
9.3.11.1 Unused traffic documents the Philippines if it shows on its face that it has shall be added. Add ‘AGT INVOLVED’ if applicable.
9.3.11.2 Partly used traffic documents been issued outside the Philippines.
9.3.11.3 Unused traffic documents 9.2.2.3. Actions by Outgoing PTA office
9.3.12 Government requirements 9.1.4.2. Tickets sold in Zambia
9.3.12.1 US Department of Transportation The PTA selling office shall:
The (Central) Bank of Zambia requires that - issue an MCO for PTA but shall not forward a
9.4 Lost ticket/ MCO/MPD payment for tickets and services sold in Zambia
9.4.1 General copy of same to the ticketing office;
must be made in Zambian Kwacha (ZMK). - retain the exchange coupon;
9.4.2 Authority to replace lost document
9.4.3 Replacement procedure 9.1.5. Means of payment - draw the following conditions of sale to the
9.4.4 Service Charges - lost ticket purchaser’s attention:
9.4.5 Time limitation for refund request of lost Payment for air transportation services or for an 1 the sending of a PTA does not constitute
ticket/ traffic document Inclusive Tour made by UATP or a credit/ any responsibility as to instructions to the
9.4.6 US exception installment plan recognized by the carrier passenger to accept the ticket offered or to
9.5 No show charges constitutes a payment in full as of the date the travel, both of which must be handled
applicable transportation receipt or note is signed. directly between the purchaser and the
passenger,
2 except in case of involuntary cancellation,
refunds will only be made as follows:
a. to the purchaser (SPONSOR) or other
person designated in writing by the
sponsor;
b. by or upon approval of the selling
airline, and

193 © 2014 IATA/SITA


IATA Rate of Exchange (IROE): The rates of Bosnia & Herzegovina Monaco
exchange notified by IATA to convert local currency Bulgaria Montenegro
11. Currency fare to NUC and to convert total NUC amounts to
the currency of the country of commencement of
Cape Verde
Croatia
Netherlands
Portugal
transportation. Cyprus Romania
Local Currency Fares: Fares and related charges Estonia Russia
Contents expressed in the currency of the country of Finland Serbia
11.1 Currency Regulations commencement of travel. See 11.2. for those France* Slovakia
countries where the US Dollar or euro is used for Georgia Slovenia
11.1.1 General Germany Spain
11.1.2 Definitions local currency.
National: A person who has the citizenship of a Greece Tajikistan
11.2 Applicable Currency for Fares and Ireland Turkey
Related Charges country, either by birth or by naturalization. Italy Uzbekistan
11.2.1 Exceptions by carrier Resident: A person legally living in a given country. Kyrgyzstan
11.2.2 NUC values
11.2.3 Excess baggage charges For definitions of other terms, please refer to 1.2.1. * Note: France (including Wallis & Futuna), New
11.2.4 Stopover/transfer charge Caledonia (including Loyalty Islands) except French
11.3 Construction of unpublished fares Polynesia
11.4 Payment of local currency fares 11.2. Applicable Currency for Fares
11.4.1 Combination of local currency fares 11.2.1. Exceptions by carrier
11.4.2 Payment inside the country of and Related Charges
commencement of travel - via AS/LA/MH:
11.4.3 Payment outside the country of Except as otherwise provided below, fares and
commencement of travel All passenger fares (except add-ons) and excess charges are payable in any currency
11.5 Currency procedure for Refunds baggage charges are established in the currency of acceptable to carrier. When payment is made
11.5.1 Refunds for partly used tickets the country of commencement of travel. in a currency other than the currency in which
11.5.2 Exceptions All add-ons are established in the currency of the the fare is published, such payment will be
11.5.3 Refunds for totally unused tickets country concerned or where agreed in USD or in made at the rate of exchange established for
11.6 MCO/MPDs and PTAs euro or in any other currency. such purpose by the carrier, the current
11.6.1 Currency shown on traffic documents Related charges are in the currency of the country statement of which is available for inspection by
11.7 Means of payment of commencement of travel or where agreed in USD the passenger at carrier’s office where the
11.8 EMU information or euro. ticket is purchased. The provisions of this
11.9 Sources for Bankers Rates of Exchange paragraph are subject to applicable exchange
EXCEPTION 1: laws and government regulations.
11.10 Currency names, codes, rounding units Local currency fares and related charges are
and acceptability A Payment of fares for travel originating in
established in US dollars for the countries below: the USA shall be in USA currency.
11.10.1 List of countries and national currencies
11.10.2 Currency Codes - Decoding Afghanistan Kenya B Payment of fares for travel originating in

CURRENCY
11.11 Currency procedures Canada shall be in Canadian currency.
Angola Lao People’s Dem. Rep. C Payment of fares for travel originating at a
11.11.1 General Instructions
11.11.2 Applicable fares Anguilla Lebanon point outside the USA and destined to a
11.11.3 Fares established as a percentage of Antigua & Barbuda Liberia point in the USA shall be in the currency of
normal fare the country of origin, except as provided
Argentina Madagascar below.
11.11.4 Other charges
Bahamas Malawi D Payment of fares for travel originating at a
Bangladesh Maldives point outside the USA or Canada destined
to a point in the USA or Canada may also
11.1. Currency Regulations Barbados Mexico be made in the USA or Canada in dollars
Belize Mongolia when the fare in the currency of the country
Bermuda Montserrat of origin is converted to dollars at the local
banker’s buying rate of exchange.
11.1.1.General Bolivia Myanmar E via AS/MH: In case of cancellation or
In addition to any applicable government regulation, Bonaire, Saba, Nicaragua rerouting which results in a partial refund of
Sint Eustatius the original fare, the value of the unused
the sale of tickets, MCOs and PTAs is subject to the portion of the ticket shall be calculated in
currency and exchange regulations as set out Brazil Nigeria the currency of the country of
below. Burundi Palestine, Occupied transportation origination. Such amount
11.1.2.Definitions Territory of may be refunded in the currency of the
Cambodia Panama country of transportation origination or may
Banker’s Buying Rate (BBR): rate at which, for the be converted into the currency of the
purpose of transfer of funds through banking Chile Paraguay country of refund or reissuance at the local
channels (i.e. other than transactions in bank notes, Cayman Islands Peru bankers buying rate in effect at the time
traveller’s checks and similar banking instruments), refund takes place.
a bank will purchase a given amount of foreign Congo (Kinshasa) Philippines
F via UP: Payment of fares for travel
currency in exchange for 1 unit(s) of the national Colombia Rwanda originating at a point outside the USA
currency of the country in which the exchange Costa Rica St. Kitts and Nevis destined to a point in the USA may also be
transaction takes place. made in the USA in US dollars when the
Banker’s Selling Rate (BSR): rate at which, for the Cuba St. Lucia
fare in the currency of the country of origin
purpose of transfer of funds through banking Dominica St. Vincent & the is converted to dollars at the local banker’s
channels (i.e. other than transactions in bank notes, Grenadines buying rate of exchange.
traveller’s checks and similar banking instruments), Dominican Rep. Sao Tome & Principe
a bank will sell a given amount of foreign currency 11.2.2. NUC values
in exchange for 1 unit(s) of the national currency of Ecuador Sierra Leone
Fares, add-ons and related charges are published
the country where the exchange takes place. El Salvador Somalia in the Passenger Air Tariff in NUC values. These
Country of Commencement of Transportation: Eritrea Suriname values will be revised every January, April, July and
The country from which travel on the first October together with the factors shown in the NUC
international sector takes place. If the first Ethiopia Tanzania
Conversion Factors Table.
international sector is a surface sector, priced as an Gambia Timor Leste The NUC value for a local currency amount not
embedded surface sector, such sector shall Ghana Trinidad & Tobago published in this tariff can be obtained by dividing
constitute "travel" for the purpose of establishing the such local currency amount by the conversion
Country of Commencement of Transportation. Grenada Turkmenistan
factor shown in the NUC Conversion Factors Table
Country of Payment: The country where payment Guatemala Uganda for the country in which the currency is
is made by the purchaser to the carrier or its agent. Guinea Ukraine denominated. Express the resultant NUC amount to
Payment by cheque, credit card or other banking two decimal places, ignoring any further decimal
instruments shall be deemed to have been made at Guyana Uruguay
places.
the place where such instrument is accepted by the Haiti USA / US Territories
carrier or its Agent Honduras Venezuela 11.2.3. Excess baggage charges
Currency of the Country of Payment: The
currency in which international fares from that Indonesia Vietnam For payment of excess baggage charges filed in a
country are denominated. Iraq Zambia currency other than in local currency of the country
Date of Transaction: The date of issuance of the Israel Zimbabwe of commencement of travel, the amount in local
ticket, MCO or PTA. currency shall be converted to the currency of the
Fixed conversion rate: currency conversion rates Jamaica country of payment at the bankers selling rate.
between the euro and the legacy currencies of new EXCEPTION 2: If payment is in a currency other than that of the
members of the EMU. This conversion rate is also country of payment, the equivalent in the currency
Passenger fares and excess baggage charges are of payment shall be collected at the BSR.
used for dual displays of currencies for a limited denominated in euro for the following countries:
period. Dual display of prices, payments and other
amounts shall be performed in a manner allowing Albania Latvia 11.2.4. Stopover/transfer charge
the consumer to clearly distinguish between the Armenia Lithuania
Austria Luxembourg When collecting stopover/transfer charges, the
prices stated in the main currency and the prices Azerbaijan Macedonia (FYROM) amount to be selected shall be that expressed in the
stated in the informative currency. Belarus Malta currency of the fare component origin; except that
Belgium Moldova for the fare component that ends in the country of

205 © 2014 IATA/SITA


11. Currency

Country (+ local currency acceptance limited) Currency Name ISO Codes Rounding Units
Alpha Numeric Local Curr. Other Decimal Notes
Fares Charges Units
Venezuela, Bolivarian Republic of Bolivar Fuerte VEF 937 0.01 0.01 2 2, 5, 8
+
+ Viet Nam Dong VND 704 1000 1000 0 2
Virgin Islands, (British) US Dollar USD 840 1 0.1 2 5
Virgin Islands, (US) US Dollar USD 840 1 0.1 2 4, 5
Wallis and Futuna Isl. CFP Franc XPF 953 100 10 0
Yemen Yemeni Rial YER 886 1 1 0 19
+ Zambia Kwacha ZMW 967 5 5 0 2, 8
+ Zimbabwe Zimbabwe Dollar ZWR 935 1 1 2 2

NOTES 22 International fares, fares related charges &


1 For information apply to the nearest office of an excess baggage charges will be quoted in euro
issuing or participating airline. (EUR) DJF Djibouti Franc
2 International fares, fares related charges and 23 Japanese Consumption Tax shall be rounded
excess baggage charges will be quoted in US down to JPY 1 DKK Danish Krone
Dollars. 24 The Botswana VAT shall be rounded up to
BWP 1 DOP Dominican Peso
3 No rounding; ignore all decimals beyond two.
4 Rounding of fares and other charges shall be to 25 South African VAT shall not be rounded DZD Algerian Dinar
the nearest rounding unit except US Tax
charges shall be rounded to the nearest 0.01. EGP Egyptian Pound
5 Rounding of fares and other charges shall be to 11.10.2.Currency Codes - Decoding
the nearest rounding unit. ERN Eritrean Nakfa
For example if rounding unit is nearest 1: ISO Code Currency Name ETB Ethiopian Birr
Between: 0.01 and 0.49 round down
0.50 and 0.99 round up AED United Arab Emirates Dirham EUR euro

6 Other charges: round by dropping amounts AFN Afghani FJD Fiji Dollar
less than 50 cents/lisenti and increasing
amounts of 50 cents/lisenti or more. ALL Albanian Lek FKP Falkland Islands Pound
7 Changes to special fares in Japanese Yen shall AMD Armenian Dram GBP Pound Sterling
be calculated to JPY 1 and rounded up to JPY
1000. ANG Netherlands Antillian Guilder GEL Georgian Lari
8 See 11.9. for sources of bank exchange rates.
9 Tickets issued outside Pakistan for journeys AOA Angolan Kwanza GHC Ghana Cedi
commencing in Pakistan may not be issued to
Pakistani nationals whose stay abroad has ARS Argentinian Peso GIP Gibraltar Pound
been less than 10 months, unless approved by
the Pakistani State Bank. AUD Australian Dollar GMD Gambian Dalasi
10 For tickets purchased in India, non-residents AWG Aruban Guilder GNF Guinea Franc
need prior approval from Reserve Bank or must
produce a bank certificate evidencing the AZN Azerbaijan Manat GTQ Guatemalan Quetzal
exchange of foreign currency.
11 Netherlands security charge and Passenger BAM Bosnia & Herzegovina Convertible GYD Guyana Dollar
Service Charge shall not be rounded. Mark
12 HKD Hong Kong Dollar
(a) Rounding of local currency fares shall be BBD Barbados Dollar
accomplished by dropping amounts less HNL Honduran Lempira
than 50 cents and increasing amounts of BDT Bangladeshi Taka
HRK Croatian Kuna
50 cents or more. Round trip fares in BGN Bulgarian Lev
Canadian/US currency shall not exceed HTG Haitian Gourde
twice the one-way fare. BHD Bahraini Dinar
(b) Other charges - Canadian Tax Charges HUF Hungarian Forinth
rounded to the nearest 0.01. BIF Burundi Franc
13 Notwithstanding the ‘+’ sign, Rwanda francs IDR Indonesian Rupiah
may be accepted only in accordance with the BMD Bermudian Dollar
instructions issued by the ‘Ministere des ILS New Israeli Sheqel
Finances’ to the agents of Rwanda and the BND Brunei Dollar
INR Indian Rupee
carriers operating to or from Rwanda. All fares BOB Boliviano
from Rwanda shall be published in a basic IQD Iraqi Dinar
currency. BRL Brazilian Real
14 The sale in Brazilian currency is prohibited for IRR Iranian Rial
tickets which permit a stopover in Brazil on the BSD Bahamian Dollar
outbound journey, once the passenger has left ISK Iceland Krone
Brazil. This prohibition shall not apply to the BTN Bhutan Ngultrum
sale of transportation to be performed solely JMD Jamaican Dollar
within the area comprised of Argentina / Brazil / BWP Botswana Pula
JOD Jordanian Dinar
Chile / Paraguay and Uruguay. BYR Belarussian Ruble
15 Ecuadorian/El Salvador VAT shall not be JPY Japanese Yen
rounded. BZD Belize Dollar
16 Notwithstanding the "+" sign, Burundese francs KES Kenyan Shilling
may be accepted only in accordance with the CAD Canadian Dollar
instructions issued by the ‘Ministere des KGS Kyrgyzstan Som
Finances’ of the Kingdom of Burundi to the CDF Franc Congolais (Kinshasa)
agents of Burundi and the carriers operating to KHR Cambodian Riel
or from Burundi. All fares from Burundi shall be CHF Swiss Franc
KMF Comoro Franc
published in a basic currency. CLP Chilean Peso
17 Other Charges - Australian Tax Charges when KPW North Korean Won
collected in Australia, round to the nearest CNY Chinese Yuan (Renminbi)
0.01. KRW South Korean Won
18 Other Charges - New Zealand Tax Charges COP Colombian Peso
when collected in New Zealand, round to KWD Kuwait Dinar
nearest 0.01. CRC Costa Rican Colon
19 Exchange rate set by Government. KYD Cayman Islands Dollar
20 Other Charges - Paraguay IVA tax rounded to CUP Cuban Peso
KZT Kazakhstan Tenge
nearest PYG1. CVE Cape Verde Escudo
21 Other Charges - Colombian VAT shall be LAK Laotian Kip
rounded to the nearest COP 10 CZK Czech Koruna

© 2014 IATA/SITA 216


12.2.78 Gibraltar (GI) 12.2.177 Somalia (SO)
12.2.79 Greece (GR) 12.2.178 South Africa (ZA)
12. Taxes / Fees / 12.2.80
12.2.81
Greenland (GL)
Grenada (GD)
12.2.179
12.2.180
South Sudan (SS)
Spain (ES)
Charges 12.2.82
12.2.83
Guadeloupe (GP)
Guam (GU)
12.2.181
12.2.182
Sri Lanka (LK)
Sudan (SD)
12.2.84 Guatemala (GT) 12.2.183 Suriname (SR)
12.2.85 Guinea (GN) 12.2.184 Sweden (SE)
Contents 12.2.86 Guinea-Bissau (GW) 12.2.185 Switzerland (CH)
12.1 Ticketable Taxes/Fees/Charges - 12.2.87 Guyana (GY) 12.2.186 Syrian Arab Republic (SY)
General 12.2.88 Haiti (HT) 12.2.187 Tajikistan (TJ)
12.1.1 Definitions 12.2.89 Honduras (HN) 12.2.188 Tanzania, United Republic of (TZ)
12.1.2 General Conditions 12.2.90 Hong Kong (SAR), China (HK) 12.2.189 Thailand (TH)
12.1.3 Taxes Refund and Rerouting 12.2.91 Hungary (HU) 12.2.190 Togo (TG)
12.1.3.1 Refunding US Customs and 12.2.92 Iceland (IS) 12.2.191 Tonga (TO)
Immigration Passenger User Fees 12.2.93 India (IN) 12.2.192 Trinidad & Tobago (TT)
12.1.3.2 Refundability of US government- 12.2.94 Indonesia (ID) 12.2.193 Tunisia (TN)
imposed taxes/fees/charges 12.2.95 Iran, Islamic Republic of (IR) 12.2.194 Turkey (TR)
12.1.4 Decoding of Taxes 12.2.96 Iraq (IQ) 12.2.195 Turkmenistan (TM)
12.1.5 Decoding of tax codes 12.2.97 Ireland (IE) 12.2.196 Turks & Caicos Islands (TC)
12.1.6 Collection of additional charges 12.2.98 Israel (IL) 12.2.197 Uganda (UG)
12.2 Taxes/Fees/Charges by Country 12.2.99 Italy (IT) 12.2.198 Ukraine (UA)
12.2.1 Afghanistan (AF) 12.2.100 Ivory Coast (CI) 12.2.199 United Arab Emirates (AE)
12.2.2 Albania (AL) 12.2.101 Jamaica (JM) 12.2.200 United Kingdom (GB)
12.2.3 Algeria (DZ) 12.2.102 Japan (JP) 12.2.201 United States of America (US)
12.2.4 American Samoa (AS) 12.2.103 Jordan (JO) 12.2.202 Uruguay (UY)
12.2.5 Angola (AO) 12.2.104 Kazakhstan (KZ) 12.2.203 Uzbekistan (UZ)
12.2.6 Anguilla (AI) 12.2.105 Kenya (KE) 12.2.204 Vanuatu (VU)
12.2.7 Antigua and Barbuda (AG) 12.2.106 Korea (Democratic People’s Republic 12.2.205 Venezuela, Bolivarian Republic of
12.2.8 Argentina (AR) of) (KP) (VE)
12.2.9 Armenia (AM) 12.2.107 Korea (Republic of) (KR) 12.2.206 Viet Nam (VN)
12.2.10 Aruba (AW) 12.2.108 Kuwait (KW) 12.2.207 Virgin Islands, British (VG)
12.2.11 Australia (AU) 12.2.109 Kyrgyzstan (KG) 12.2.208 Virgin Islands, U.S. (VI)
12.2.12 Austria (AT) 12.2.110 Laos (People’s Dem. Rep.) (LA) 12.2.209 Yemen (YE)
12.2.13 Azerbaijan (AZ) 12.2.111 Latvia (LV) 12.2.210 Zambia (ZM)
12.2.14 Bahamas (BS) 12.2.112 Lebanon (LB) 12.2.211 Zimbabwe (ZW)
12.2.15 Bahrain (BH) 12.2.113 Lesotho (LS)
12.2.16 Bangladesh (BD) 12.2.114 Liberia (LR)
12.2.17 Barbados (BB) 12.2.115 Libya (LY)
12.2.18 Belarus (BY) 12.2.116 Lithuania (LT) 12.1. Ticketable Taxes/Fees/
12.2.19 Belgium (BE) 12.2.117 Luxembourg (LU) Charges - General
12.2.20 Belize (BZ) 12.2.118 Macao (SAR), China (MO)
12.2.21 Benin (BJ) 12.2.119 Macedonia (FYROM) (MK)
12.2.22 Bermuda (BM) 12.2.120 Madagascar (MG) This Chapter contains various taxes, fees and
12.2.23 Bhutan (BT) 12.2.121 Malawi (MW) charges (TFCs) listed by country that are collected
12.2.24 Bolivia, Plurinational State of (BO) 12.2.122 Malaysia (MY) by airlines on behalf of government agencies and/or
12.2.25 Bonaire, Sint Eustatius and Saba (BQ) 12.2.123 Maldives (MV) airport authorities. Special codes assigned to
12.2.26 Bosnia & Herzegovina (BA) 12.2.124 Mali (ML) identify these TFCs are entered together with the
12.2.27 Botswana (BW) 12.2.125 Malta (MT) amount in the "TAX/FEE/CHARGE" box(es) of the
12.2.28 Brazil (BR) 12.2.126 Martinique (MQ) ticket.
12.2.29 Brunei Darussalam (BN) 12.2.127 Mauritania (MR)
12.2.30 Bulgaria (BG) 12.2.128 Mauritius (MU) Other surcharges and services fees filed by carriers
12.2.31 Burkina Faso (BF) 12.2.129 Mayotte (YT) in relation to the passenger’s travel are not
12.2.32 Burundi (BI) 12.2.130 Mexico (MX) published herein as these are not considered taxes/
12.2.33 Cambodia (KH) 12.2.131 Moldova, Republic of (MD) fees/charges imposed by governments or airport
12.2.34 Cameroon (CM) 12.2.132 Mongolia (MN) authorities. For carrier specific charges, see
12.2.35 Canada (CA) 12.2.133 Montenegro (ME) chapter 5. These carrier surcharges are shown in
12.2.36 Cape Verde Islands (CV) 12.2.134 Morocco (MA) the ticket as "Q" surcharges in the fare calculation
12.2.37 Cayman Islands (KY) 12.2.135 Mozambique (MZ) box or tagged with special codes for airlines’ own
12.2.38 Central African Rep. (CF) 12.2.136 Myanmar (MM) use (e.g. OA or OB in the electronic ticket itinerary
12.2.39 Chad (TD) 12.2.137 Namibia (NA) receipt)
12.2.40 Chile (CL) 12.2.138 Nepal (NP)
12.2.41 China (People’s Republic of) (CN) 12.2.139 Netherlands (NL)
12.2.140 New Caledonia (NC) Other non-ticketable taxes/fees/charges are shown
12.2.42 Chinese Taipei (TW) in the Travel Information Manual (TIM) and
12.2.43 Christmas Island (CX) 12.2.141 New Zealand (NZ)
12.2.142 Nicaragua (NI) TIMATIC.
12.2.44 Cocos (Keeling) Islands (CC)
12.2.45 Colombia (CO) 12.2.143 Niger (NE)
12.2.46 Comoros (KM) 12.2.144 Nigeria (NG) Any tax or charge imposed by government or other
12.2.47 Congo (CG) 12.2.145 Norfolk Island (NF) authority, or by the operator of an airport, in respect
12.2.48 Congo, Democratic Republic of (CD) 12.2.146 Norway (NO) of a passenger or the use by a passenger of any
12.2.49 Cook Islands (CK) 12.2.147 Oman (OM) services or facilities will be in addition to the
12.2.50 Costa Rica (CR) 12.2.148 Pakistan (PK) published fares and charges and shall be payable
12.2.51 Côte d’Ivoire (CI) 12.2.149 Panama (PA) by the passenger, except as otherwise provided in
12.2.52 Croatia (HR) 12.2.150 Papua New Guinea (PG) Carrier's Regulations.
12.2.53 Curacao (CW) 12.2.151 Paraguay (PY)
12.2.54 Cyprus (CY) 12.2.152 Peru (PE)
12.2.55 Czech Republic (CZ) 12.2.153 Philippines (PH) 12.1.1. Definitions
12.2.56 Denmark (DK) 12.2.154 Poland (PL)
12.2.57 Djibouti (DJ) 12.2.155 Portugal (PT)
12.2.58 Dominica (DM) 12.2.156 Puerto Rico (PR)
12.2.59 Dominican Republic (DO) 12.2.157 Qatar (QA) The following broad definitions have been used as
12.2.60 Ecuador (EC) 12.2.158 Réunion (RE) a general guide: to differentiate between a TAX,
12.2.61 Egypt (EG) 12.2.159 Romania (RO) FEE and CHARGE.
12.2.62 El Salvador (SV) 12.2.160 Russia (RU)
12.2.63 Equatorial Guinea (GQ) 12.2.161 Rwanda (RW) TAX: An impost for raising revenue for the general
12.2.64 Eritrea (ER) 12.2.162 St. Kitts - Nevis (KN) treasury which will be used for general public
12.2.65 Estonia (EE) 12.2.163 St. Lucia (LC) purposes.
12.2.66 Ethiopia (ET) 12.2.164 St Maarten (SX) CHARGE: An impost for raising revenue for specific
12.2.67 Faroe Islands (FO) 12.2.165 St. Vincent and The Grenadines (VC) aviation-related facilities or services.
12.2.68 Fiji (FJ) 12.2.166 Samoa (WS) FEE: Another name for "Tax" or "Charge"
12.2.69 Finland (FI) 12.2.167 São Tomé and Principe (ST) depending upon what the revenue is used for as
12.2.70 France (FR) 12.2.168 Saudi Arabia (SA) defined above.
12.2.71 French Guiana (GF) 12.2.169 Senegal (SN)
12.2.72 French Polynesia (PF) 12.2.170 Serbia (RS) Unless otherwise specified, TFCs are levied on
12.2.73 Gabon (GA) 12.2.171 Seychelles (SC) single tickets or series of tickets issued in
12.2.74 Gambia (GM) 12.2.172 Sierra Leone (SL) conjunction with one passenger.
12.2.75 Georgia (GE) 12.2.173 Singapore (SG)
12.2.76 Germany (DE) 12.2.174 Slovakia (SK)
12.2.175 Slovenia (SI) For the purposes of interline billing, the following
12.2.77 Ghana (GH) definitions apply:
12.2.176 Solomon Islands (SB)
© 2014 IATA/SITA 218
12. Taxes / Fees / Charges
TY Chad: Solidarity Tax XJ Slovakia: Value Added Tax - OC service fee
TZ Tanzania, United Republic of: Airport Tax XK Egypt: Ticket Issuance Fee - OD penalty fee (optional - not interlineable)
UA Ukraine: Security Charge XL Egypt: Stamp Tax - OE/OF (optional - not interlineable) for IATA
UB UK Passenger Service Charge XM Latvia: Security Charge carbon offset scheme service codes
UC Jamaica: Passenger Aviation Service Charge XN Eritrea: Embarkation Fee The usage of these codes will be restricted to apply
UD Ukraine: State Charge XO Mexico: Transportation Tax - IVA only when electronic tickets are issued and must
UE Vietnam: Value Added Tax (International) appear separately from any taxes/fees/charges and
UF Malta: Passenger Service Charge XP PTA Service Charge other information applicable to the ticket on the
UG Uganda: Security Charge XQ Canada: Quebec Sales Tax itinerary receipt.
UH Russia: Security Charge XR Argentina: Airport Tax To allow the sunset of vMCO/vMPD for reservation
UI France: VAT Adjustment Tax XS Sweden: Value Added Tax change fees, the codes DU/DV may be used by
UJ Kazakhstan: Passenger Service Charge XT Identifier used when amounts are combined carriers for anything other than bonafide TFCs.
UK Mexico: Tourism Tax (Derecho No in a tax box
Inmigrante) XU Finland: Air Transport Supervisions Charge
UL Uganda: Passenger Service Charge XV Mexico: Airport Departure Tax - TUA
UM South Africa: Passenger Services and Security (Domestic) 12.2. Taxes/Fees/Charges by
Charge XW Poland: Airport Tax Country
UN Papua New Guinea: Goods and Services Tax XX Poland: Value Added Tax
UO Australia: Goods and Services Tax XY USA: Immigration User Fee
UP Ireland: Passenger Charge XZ Pakistan: Security Charge
UQ Ireland: Inspection/Pre-Clearance Charge YA Sweden: Passenger Charge
UR Saudi Arabia: International Departure Fee YB Algeria: Value Added Tax
US USA: Transportation Tax - International YC USA: Customs User Fee 12.2.1. Afghanistan (AF)
US USA: Transportation Tax - Domestic YD Pakistan: Infrastructure Development Charge
UT Bangladesh: Travel Tax YE Yemen, Rep. of: Tourist Tax
UU Switzerland: Airport Tax YF Finland: Value Added Tax 1. Airport Departure Fee (AF)
UV Vanuatu: Airport Departure Tax YG Togo: Security Tax
UW Vanuatu: Value Added Tax YH Togo: Embarkation Tax The following is levied:
UX Dominican Rep: Airport Authority Fee YI Pakistan: Government Airport Tax 1 International departure: AFN 500.00
UY Uruguay: Ticket Sales Tax YJ St. Vincent and The Grenadines: Airport 2 Domestic departure: AFN 50.00
UZ Uzbekistan: Airport Departure Tax Service Charge Billing/ ticketing at any place outside Afghanistan:
VA Papua New Guinea: NAQIA Passenger YK Ukraine: Airport Passenger Charge 1 International departure: USD 10.00

TAXES / FEES / CHARGES


Clearance Fee YL Lebanon: Travel Document Issuance and 2 Domestic departure: USD 1.00
VB Dominican Rep: Airport Infrastructure Fee Cancellation Fee
VC St. Vincent and the Grenadines: YM India: Development Fee NOTES:
Government Tax YN Venezuela, Bolivarian Republic of: Luxury Tax
VD Yemen: Airport Service Charge YO United Kingdom: Isle of Man Passenger 1 The Airport Departure Fee is applicable to all
VF Yemen: National Aid Tax Duty the airports in Afghanistan
VG Virgin Islands, British: Airport Development Fee YP Portugal: Passenger Service Charge 2 This is a change to the currently existing
VH Senegal: Immigration User Fee YQ Airline own use only "Departure Tax", which, until now, was
VJ Aruba: Special Facility Charge YR Airline own use only collected directly from passengers at departure
VK Western Samoa: Departure Charge YS Colombia: Sales Tax from an airport in Afghanistan
VL Lebanon: Departure Tax YT Mayotte: Passenger Service Charge
VM Lesotho: Passenger Service Charge YU Comoros: Civil Aviation Tax The fee is to be collected at point of sale and shown
VN Viet Nam: Sales Tax YV Grenada: Airport Capital Improvement separately on the ticket.
VO Togo: Passenger Service Charge Surcharge
VP Niger: Tourist Tax YW Bolivia, Plurinational State of: Exit Tax EXEMPTIONS:
VQ Turkey: Domestic Airport Service Charge YX Kuwait: Passenger Service Charge 1 Infants under two years of age
VR Sierra Leone: Passenger Service Charge YY Maldives: Tourism Goods and Services 2 Transit/transfer passengers within 24 hours
VS Macedonia (FYROM): Security Tax Tax (GST) 3 Dignitaries of Foreign Governments and their
VT Italy: Security Charge YZ Malawi: Security Charge accompanying members
VU Vanuatu: International Departure Fee ZA South Africa: Passenger Service Charge 4 Flight crew on board the airplane
and Security Charge ZA South Africa: Value Added Tax
VV Netherlands: Noise Isolation Charge ZB Central African Rep: Passenger Service
VW Grenada: International Facilitation Charge Charge The fee is interlineable.
VX Cameroon: Safety Tax ZC Congo: Passenger Service Charge 2. Security Fee (TK)
VY Cameroon: International Development Tax ZD Benin: Passenger Service Charge
VZ Cameroon: Passenger Service Charge ZE Senegal: Passenger Service Charge The following is levied: (AI will collect TK for
WA Portugal: IVA - Value Added Tax ZF Bulgaria: Security Charge services ex KBL only)
WB Gambia: Passenger Service Charge ZG Chad: Passenger Service Charge 1 International departure: USD 20.00
WC South Africa: Air Passenger Tax ZH Niger: Passenger Service Charge 2 Domestic departure: USD 5.00
WD Jamaica: Travel Tax ZI Mauritania: Passenger Service Charge
WE Guyana: Passenger Facility Charge ZJ Burkina Faso: Passenger Service Charge The tax is to be collected at point of sale and shown
WG Australia: Safety and Security Charge ZK Argentina: Retention Income Tax separately on the ticket. The lifting airline is
WH Belarus: Terminal Use fee ZM Zambia: Domestic Sales Tax responsible for remittance.
WI Belarus: Passenger Service Charge ZN Norway: Passenger Charge
WJ Belarus: Security Charge ZO Denmark: Passenger Service Charge
WL Finland: International Transit Passenger ZO Faroe Islands: Passenger Service Charge EXEMPTIONS:
Fee ZO Greenland: Passenger Service Charge 1 Infants under two years of age
WM Serbia: Pristina Passenger Service Charge ZP USA: Flight Segment Tax 2 Airline crew on duty
WN Macao: Passenger Service Charge ZQ Chile: Airport Facility Charge 3 Military flights
WO India: Passenger Service Fee ZR United Arab Emirates: International Advanced
WP Greece: Passenger Terminal Facilities Passenger Information (API) Fee The fee is interlineable.
Charge ZS Croatia: Value Added Tax
WQ Greece: Passenger Security Charge ZT Togo: Aeronautical Development Charge
WR Tonga: Safety Levy (International) ZU Iceland: Passenger Fee
WS Western Samoa: Value Added Tax ZV South Africa: Value Added Tax 12.2.2. Albania (AL)
WT Ecuador: Security Fee ZX Finland: Transfer Fee
WU Uruguay: Departure Tax ZY Austria: Passenger Service Charge
WV Libya: Airport Departure Tax ZZ Billing and Settlement Plan pseudo tax code 1. Passenger Service Charge (AL)
WWMoldova, Republic of: International Passenger
Service Charge Charge must be collected from each passenger
WX New Zealand: Domestic Passenger Levy embarking on a flight from Tirana for tickets issued
WY Australia: International Passenger Service 12.1.6.Collection of additional charges anywhere.
Charge
WZ Gabon: International and Domestic Safety 1 Adult: EUR 12.50
Charge The tax/fee/charge box on the ticket should only be 2 Child: EUR 5.00
XA USA: APHIS User Fee used to reflect bona fide amounts that will be
XB Guatemala: Value Added Tax remitted to third party government/airport
XC Guatemala: Departure Tax authorities as applicable. EXEMPTIONS:
XD Mexico: Airport Departure Tax - TUA Where the Validating Carrier has elected to impose 1 Infants
(International) additional fees and charges, such carrier shall 2 Diplomats
XD Pakistan: Infrastructure Development Charge deliver a receipt of such charges. When Validating 3 Government guests
XE Algeria: Algerian Airport Tax Carrier imposed fees and charges are included on 4 Free tickets
XF USA: Passenger Facility Charges the itinerary/receipt these shall be shown
XF Guam: US Passenger Facility Charges separately from any taxes, fees and charges The charge is interlineable.
XG Canada: Goods and Services Tax applicable to the ticket such as:
XH Czech Republic: Value Added Tax - OA booking fee
XI Zimbabwe: Aviation Infrastructural - OB ticketing fee
Development Fund Levy Fee

225 © 2014 IATA/SITA


13.4.2.1 European Union notices 13.9.3 Group fare ticket samples
13.4.2.2 US travel tips 13.9.3.1 Group inclusive tour without fare
13. Passenger Tickets: 13.5
13.5.1
Passenger Ticket Formats
General 13.9.3.2
shown
GIT without fare but with surcharge
Part 1 13.5.1.1
13.5.1.2
Transitional automated tickets
Automated tickets
13.9.3.3
13.9.4
Group ticket with fare shown
Contract bulk inclusive tour (CBIT)
13.5.1.3 Electronic tickets 13.9.4.1 Ticket samples for a passenger in the
13.5.2 BSP Standard Traffic Documents group
Contents 13.5.2.1 Background 13.9.4.2 Ticket sample for Tour Conductor of
13.1 General Issuance Procedure 13.5.2.2 What agents receive CBIT
13.1.1 Separate tickets 13.5.2.3 BSP Regions 13.9.5 Advance Purchase Excursion (APEX)
13.1.2 Separate coupons 13.5.3 Form Codes fare
13.1.3 Conjunction tickets 13.5.4 Ticket series 13.9.6 Accompanied and unaccompanied
13.1.4 Void coupons 13.6 Quick Reference to Ticket Layouts minors
13.1.5 Imprinting entries 13.6.1 ET data elements 13.9.6.1 Accompanied child sample ticket
13.1.5.1 Dates 13.7 Passenger Ticket Entries 13.9.6.2 Accompanied infant sample ticket
13.1.5.2 Currency codes 13.7.1 ‘Name of passenger’ 13.9.6.3 Unaccompanied minor sample ticket
13.1.5.3 Country codes 13.7.1.1 Use of initials 13.9.7 Family travel
13.1.6 Interline agreements 13.7.1.2 Hyphenated or double surname 13.9.7.1 Eligibility
13.1.7 Insertion of check-in times 13.7.1.3 Single letter family names 13.9.7.2 Sample electronic tickets
13.1.8 Validation of tickets 13.7.1.4 No family name 13.9.8 Inadmissible Passengers (INAD)
13.1.9 Special liability USA 13.7.1.5 No given name 13.9.8.1 Definition of terms
13.1.10 Tickets with fare restrictions 13.7.1.6 Special purpose codes 13.9.8.2 Procedures for ticketing
13.1.11 Responsibility of agents for ticketing 13.7.2 ‘Fare’ 13.9.9 Ticket issuance for deportee
violations 13.7.3 ‘Equivalent fare paid’ 13.9.10 Local combination of normal and
13.1.12 Travel at the correct fare 13.7.3.1 General procedure special fares
13.1.13 Ticket delivery 13.7.3.2 Important reminders 13.9.11 VUSA issued in connection with an
13.1.14 BSP travel agent’s selection and 13.7.3.3 Examples international ticket
designation of validating carrier 13.7.4 ‘Tax/Fee/Charge’ 13.9.12 Extra seat for passenger comfort
13.1.14.1 Method of designating a ticketing 13.7.4.1 General completion procedure 13.9.13 Stretcher accommodation
airline 13.7.4.2 Not shown in ’TFC’ data element 13.9.14 Example of 3 electronic tickets (ET
13.1.14.2 Order of priority in selection of 13.7.4.3 TFC conversion process Summary: Validating Carrier)
validating carrier 13.7.4.4 Combined TFCs (XT) 13.9.15 Ticket with end-on combination of
13.2 Honouring Procedure 13.7.4.5 TFC exemptions fares
13.2.1 General 13.7.4.6 Important notes on US TFCs
13.2.2 Transferability 13.7.4.7 Tax code exhaustion
13.7.5 ‘Total’ Fares/NUCs and mileage surcharges shown in
13.2.3 Coupon sequence and use examples are for illustration purposes only and do
13.2.4 Intentionally left blank 13.7.6 ‘Form of payment’
13.7.6.1 Cash or travellers cheque not necessarily reflect present day values.
13.2.5 Expired tickets
13.2.6 Non-acceptance of paper traffic 13.7.6.2 Credit card and other payment cards
13.7.6.3 Other forms of payment Any ET displays are for illustration purposes only
documents and layout may vary by ticketing vendor system.
13.2.6.1 Opt out of paper tickets 13.7.6.4 Combination of forms of payment
13.3 Electronic Tickets 13.7.6.5 No fare collected
13.3.1 Overview 13.7.7 ‘Origin / destination’
13.3.2 General concepts for Interlining 13.7.8 ‘Conjunction tickets’
13.3.3 Definitions of terms 13.7.9 ‘Issued in exchange for’ 13.1. General Issuance Procedure
13.3.4 Electronic coupons 13.7.10 ‘Original issue’
13.3.4.1 General description 13.7.11 ‘Endorsement / Restrictions’
13.3.4.2 ET flight coupon(s) 13.7.12 Validation
13.7.12.1 Electronic Tickets 13.1.1. Separate tickets
13.3.4.3 Sample ET displays
13.3.5 Handling of electronic tickets 13.7.13 ‘Allowance’ (baggage) A separate ticket or conjunction ticket must be
13.3.5.1 Concept of control 13.7.13.1 Additional baggage information issued for each individual passenger. Group or
13.3.5.2 Coupon control 13.7.13.2 Baggage determining carrier code family tickets, for legal reasons are not permitted.
13.3.5.3 Historical record 13.7.14 ‘Not valid before’ and ‘Not valid after’
13.3.5.4 Handling of an ET by a travel agent 13.7.15 Good for Passage 13.1.2. Separate coupons
13.3.5.5 Handling of an ET by a ticket handler 13.7.15.1 Board/off points
13.7.15.2 Surface sectors Separate flight coupons (i.e. the indication of the
13.3.5.6 Electronic ticket handling by the appropriate places in the ‘From/To’ area) are
Validating Carrier 13.7.15.3 Voided coupons
13.7.15.4 Coupon/itinerary sequence number required for:
13.3.5.7 Control/endorsement - each change of flight number (service)
13.3.6 Message procedures to transfer 13.7.16 Tour code (when required)
13.7.16.1 Inclusive tours - each change of carrier
coupon control - each segment between stopovers
13.3.6.1 General 13.7.16.2 Free and reduced rate industry
discount/rebate travel - each segment on a different class of service
13.3.6.2 Type of messages to transfer control - each segment with a different booking status
13.3.7 Displaying an electronic ticket 13.7.16.2.1 Boarding priority code
13.7.16.2.2 Rebate type codes In order to avoid handling difficulties at the airport, it
13.3.7.1 Search Criteria is imperative that timetables are carefully studied
13.3.7.2 Variations in ET Displays 13.7.16.2.3 Employing company code
13.7.17 Fare basis for possible different flight numbers during the
13.3.8 Coupon status indicator journey before issuing tickets.
13.3.8.1 Status indicator codes 13.7.17.1 Primary code (mandatory)
13.3.8.2 Final status codes 13.7.17.2 Seasonal code (conditional) 13.1.3. Conjunction tickets
13.3.8.3 Interim status codes 13.7.17.3 Part of week code (conditional)
13.3.8.4 How coupon status indicators work - 13.7.17.4 Part of day code (conditional) Conjunction tickets must have the same form code
(applicable to each coupon) 13.7.17.5 Fare and passenger type code and be issued in numeric sequence. They shall be
13.3.9 Itinerary/receipts (conditional) stapled together in the proper sequence in
13.3.9.1 General 13.7.17.6 Fare level identifier (conditional) accordance with the itinerary.
13.3.9.2 Sample ITR issued by travel agent 13.7.17.7 Fare basis formats
with additional baggage details 13.7.17.8 Zonal Employee Discount (ZED) travel 13.1.4. Void coupons
13.3.9.3 Sample Itinerary/Receipt with 2D scheme
13.7.18 ‘Reservations’ (‘Carrier’, ‘Flight/Class’, In case of ET, no ‘VOID’ coupons are printed.
barcode
13.3.9.5 Sample ITR by e-mail with additional ‘Date’, ‘Time’, ‘Status’) = [18] 13.1.5. Imprinting entries
baggage details 13.7.18.1 Carrier
13.3.9.4 Sample of Itinerary/Receipt printed on 13.7.18.2 Flight class 13.1.5.1. Dates
plain paper - Travel Agent/GDS issued 13.7.18.3 Date
13.7.18.4 Time Dates shall be composed of 2 numerics for day
13.3.9.5 Sample ITR by e-mail with additional followed by first 3 letters for month and (unless
baggage details 13.7.18.5 Status
13.7.18.6 Coupon itinerary/sequence number otherwise specified) 2 numerics for year, e.g.
13.3.10 FOID - Form of passenger check-in ‘05APR12’.
identification 13.7.19 ‘Airline data’ / ‘PNR Reference’
13.3.11 Additional ET transactions 13.7.20 ‘Fare calculation’ area 13.1.5.2. Currency codes
13.3.11.1 Reservations change 13.7.20.1 Fare calculation data elements in an
13.3.11.2 Exchange/reissue (Carrier) ET record Currency codes entered on tickets shall be those
13.3.11.3 Carrier print to paper (not applicable to 13.7.20.2 Fare component calculation published under Rule 11.10.
travel agents) 13.7.20.3 Additional sub-data elements for travel
agents 13.1.5.3. Country codes
13.3.11.4 Direct print
13.3.11.5 Print Exchange 13.7.20.4 Rules for Linear Entries in the Fare Country codes used to identify taxing countries
13.3.11.6 Voiding an Electronic Ticket Calculation Area shall be those established by the International
13.3.12 Collection of additional charges 13.7.21 Fare Calculation Mode Indicator Organization for Standardization (ISO), and are
13.4 Ticket Notices 13.7.22 Settlement Authorisation Code published at the beginning of this book.
13.4.1 Conditions of Contract and Other 13.8 Intentionally left blank
Important Notices 13.9 Examples of Ticket Issue 13.1.6. Interline agreements
13.4.2 Useful websites 13.9.1 Student fare ticket
13.9.2 Individual Inclusive Tour Fare Carriers’ tickets may be issued for travel:
© 2014 IATA/SITA 322
13. Passenger Tickets: Part 1

13.3.9.2. Sample ITR issued by travel agent with additional baggage details

PASSENGER TICKET

331 © 2014 IATA/SITA


13. Passenger Tickets: Part 1

13.5.2.3. BSP Regions


The first BSP developed by IATA was launched in 1971 in Japan. Early 2012 there were 92 BSPs covering over 176 countries and territories serving about 400
airlines.
Africa Europe Middle East

Central & West Africa: Benin, Burkina Faso, Croatia Jordan


Cameroon, Chad, Congo (Brazzaville), Cote
d’Ivoire, Gabon, Mali, Mauritania, Niger, Senegal Cyprus Kuwait

Eastern Africa: Ethiopia, Kenya, Rwanda, Czech Republic & Slovakia Lebanon
Tanzania, Uganda Finland Morocco
South West Africa: Botswana, Lesotho, Malawi, France: France, French Guiana, Guadeloupe, Saudi Arabia
Mauritius, Mozambique, Namibia, South Africa, Martinique, Mayotte, Monaco, Reunion Islands
Swaziland, Zambia, Zimbabwe Syria
Germany
The Americas Tunisia
Georgia
Argentina Yemen
Greece
Bolivia North Asia
Hungary
Brazil People’s Republic of China
Ireland
Canada & Bermuda: Bermuda, Canada, St. Chinese Taipei
Pierre and Miquelon Israel
Hong Kong (SAR), China: Hong Kong, Macao
Belize/Guatemala/El Salvador/Honduras Italy: Italy & San Marino
Mongolia
Chile Kazakhstan & Kyrgyzstan
Asia Pacific
Colombia Malta
Australia: Australia, Kiribati
Costa RIca/Nicaragua/Panama Netherlands
Bangladesh

PASSENGER TICKET
Dominican Republic & Haiti Nordic & Baltic: Denmark, Estonia, Greenland,
Iceland, Latvia, Lithuania, Norway, Sweden French Overseas Territories/Micronesia/Papua
Eastern Caribbean: Antigua & Barbuda, Aruba, New Guinea: French Polynesia, Guam, Marshall
Bahamas BVI, Barbados, British Virgin Islands, Poland Islands, Micronesia, New Caledonia, Northern
Dominica, Grenada, Guyana, Montserrat, Mariana Islands, Palau, Independent State of
Caribbean Netherlands, St. Kitts and Nevis, St. Portugal Papua New Guinea, Wallis and Futuna Islands
Lucia, St. Vincent and the Grenadines, Suriname,
Trinidad and Tobago Romania: Moldova & Romania India
Ecuador Russia & CIS Indonesia
Jamaica: Cayman Islands, Jamaica, Turks & Serbia & Montenegro Japan
Caicos Islands Slovenia South Korea
Mexico Spain: Andorra, Spain Malaysia
Paraguay Switzerland/Liechtenstein Nepal
Peru Turkey New Zealand: Cook Islands, Fiji, New Zealand,
Uruguay Ukraine Samoa, Tonga
Venezuela United Kingdom: Gibraltar & UK Pakistan
Europe Western Balkans: Albania, Bosnia & Herzegovina, Philippines
Kosovo, Macedonia Singapore
Austria
Middle East
Azerbaijan Thailand: Cambodia, Thailand
Egypt Vietnam
Belgium & Luxembourg
Gulf Area: Bahrain, Oman, Qatar, United Arab
Bulgaria Emirates

13.5.3. Form Codes


The traffic document number is the unique Stock Type of Coupon #s Form
identification number of a traffic document as Stock Type of Coupon #s Form
Provider Form Code Provider Form Code
outlined in Recommended Practice 1720a. The
document number comprises the airline code, for Agency (US ATB & ET Coupon by 10_ Agency (BSP)3 OPET - 16_
code, serial number and in some cases, a check ASP)1,2 Coupon 11_ 193
digit. The Form Code has a maximum of 3 digits 12_ 194
indicating the type of document, source of issue, 13_ 195
and number of coupons. 14_ 199
The following table shows a partial list of form 15_ 202 to
codes. 70_ 209,
71_ 22_
72_ 49_
73_ Agency (BSP)5 OPET 17_
74_ 46_
75_ 48_
76_ 52_
77_
78_ Agency vMPD Paperless 180
79_ (BSP)1,2
86_ Agency OPEMD - 181
870 to (BSP)1,2
874
Commercial/ ATB & ET Coupon by 182
Government (A4A only) coupon
Agency (BSP)9 OPET - 184

339 © 2014 IATA/SITA


13.11.19.2 for consecutive segments 13.11.39.4 CTM city pair different from HIP sector
13.11.20 Less specified discount 13.11.39.5 Circle trip with more than two fare
13. Passenger Ticket - 13.11.21
13.11.21.1
Mixed Class Fare Construction
Single Sector Class differential
components
13.11.39.6 Circle trip minimum less than the total
Part 2: Fare 13.11.21.2 Fare Component Class differential
with a HIP in one class only
applicable fare
13.11.39.7 Circle Trip Minimum (CTM) - excluding
Breakdowns 13.11.21.3
13.11.21.4
Higher class fare for the entire journey
Entire pricing unit or fare component
a side trip pricing unit
13.11.39.8 Circle trip with a surface sector at the
travelled on a different class of service origin point (with no reasonable direct
13.11.22 Through class differential amount scheduled air service)
13.0.0.1. Contents lower than combination of class 13.11.39.9 Circle trip with a surface sector at the
13.10 Fare Construction Steps differentials turnaround point (with no reasonable
13.10.1 One Way Formula 13.11.23 Class differential involving separate direct scheduled air service)
13.10.2 Round, Circle Trip and Open Jaw sectors on different classes 13.11.40 Round the world journey
Formula 13.11.24 Class differential with a higher 13.11.40.1 Round the World Minimum
13.11 Examples of Fare Breakdowns intermediate point in one class and not 13.11.40.2 Round the World Minimum plus up and
13.11.1 Point to point OW routing the other stopover fee
13.11.2 Specified routing 13.11.25 Class differential with varying higher 13.11.41 Local combination of normal and
13.11.3 Add-on combination intermediate points for the higher and special fares
13.11.4 Mileage principle (without surcharge) lower class 13.11.42 Local combination of special fares
13.11.5 Extra mileage allowance (EMA) via a 13.11.26 Class differential on the inbound fare from different fare type groups
mandatory routing point(s) component of a RT/CT 13.11.43 Open jaw - local combination of fares
13.11.6 Extra mileage allowance (EMA) with 13.11.27 Outbound component travelled 13.11.44 Local combination of fares to form
no mandatory routing point entirely on one class of service circle trip with more than 2 fare
13.11.7 Extra mileage allowance (EMA) via a different from that of the inbound components
mandatory routing point which is a no 13.11.28 Entire pricing units in different classes 13.11.45 Fare component limitation on indirect
stopover point of service travel from/to/via Japan
13.11.8 Excess mileage surcharge (EMS) 13.11.29 Placement of class differential and 13.11.46 Fare component limitation on indirect
13.11.9 Mileage equalization (B/) security surcharge travel from/to Germany
13.11.9.1 Sao Paulo/ Rio de Janeiro mileage 13.11.30 Origin normal fare open jaw (ONOJ) 13.11.47 Stopover charge
equalization 13.11.31 Turnaround normal fare open jaw with 13.11.48 Intentionally left blank
13.11.9.1.1 Within mileage international surface sector 13.11.49 Intentionally left blank
13.11.9.1.2 Lower excess mileage surcharge 13.11.32 Europe one country rule and exception 13.11.50 Accompanied infant’s fare
13.11.32.1 Normal fare open jaw with a surface 13.11.51 Children’s fares with varying

PASSENGER TICKET
13.11.9.1.3 Over 25M
13.11.9.2 Foz do Iguazu mileage equalization sector at the turnaround point in percentages
13.11.9.2.1 Substituting IGU with IGR mileage Europe 13.11.52 Lowest combination principle
13.11.9.2.2 Replacing IGR with IGU - not 13.11.32.2 Normal fare open jaw with a surface (construction point in the routing)
applicable sector at the origin point in Europe 13.11.53 End-on combination of two direct RT
13.11.9.2.3 Mileage equalization with EMA ("B/" 13.11.32.3 One way pricing units with a surface pricing units
with "E/") sector at the origin point in Europe 13.11.54 End-on combination of two round trip
13.11.10 Dual TPM global indicators for the 13.11.32.4 Normal fare open jaw with a surface pricing units
same sector sector at the turnaround point in 13.11.55 Calculation with one pricing unit
13.11.11 Higher intermediate point check Europe 13.11.56 Slicing and dicing with two pricing units
13.11.12 Additional higher intermediate point 13.11.33 Imbedded surface sector included in at a common country
check the airfare 13.11.57 Lowest combination of US domestic
13.11.13 One way side trip pricing unit 13.11.34 Combination of ONOJ and OW and international fares over a fictitious
13.11.13.1 OW side trip at an identical enroute Scandinavian pricing unit point
point preceded by a surface sector 13.11.35 Permissible surface sector 13.11.58 Open jaw special fare
13.11.13.2 OW side trip at an identical enroute 13.11.36 Imbedded surface sector with a 13.11.58.1 International surface sector
point followed by a surface sector connection within 24 hours 13.11.58.2 International surface sector for travel
13.11.13.3 OW side trip at an identical enroute 13.11.37 Ticketed point not included in the within Europe
point with two fare components mileage calculation 13.11.58.3 Domestic surface sectors
separated by a surface sector 13.11.38 Round trip pricing unit 13.11.59 Open jaw special fare (exception-
13.11.14 Types of side return trips 13.11.38.1 Round trip point-to-point pricing unit originating Europe)
13.11.14.1 Side round trip 13.11.38.2 Round trip with no EMS and no HIP 13.11.60 Direction of fares for multiple fare
13.11.14.2 Side circle trip with CTM plus 13.11.38.3 Round trip with same EMS outbound components
13.11.14.3 Side normal fare open jaw trip and inbound 13.11.61 Single passenger facility charge (PFC)
13.11.14.4 Side trip within a side trip 13.11.38.4 Round trip with different HIP sectors 13.11.62 Single U.S. domestic flight segment
13.11.15 Backhaul check (BHC) with plus up 13.11.38.5 Round trip exception: outbound and tax
13.11.16 Backhaul minimum higher than inbound fares are not equal due to 13.11.63 Breakdown of multiple U.S. domestic
surcharged fare different carrier fare owners flight segment taxes
13.11.17 Backhaul minimum less than 13.11.39 Circle trip (CT) 13.11.64 U.S. domestic flight segment taxes -
applicable fare 13.11.39.1 Circle Trip with a HIP and CTM plus up Rural airport exemption
13.11.18 Backhaul high fare different from 13.11.39.2 Circle Trip with varying global 13.11.65 International ticket with domestic fare
higher intermediate point fare indicators - no HIP but with a CTM plus components
13.11.19 Surcharge (other than stopover/ up 13.12 Intentionally left blank
transfer charge) 13.11.39.3 Circle Trip with same global indicator - 13.9

13.11.19.1 for a sector no HIP but with a CTM plus up

The following pages shows examples of horizontal - Normal Fare Open Jaw for which the special fare rule applies and for
fare calculation breakdowns. Travel from one country and return thereto which the fare is assessed as a single pricing
There are two ways to approach fare construction: comprising not more than two international fare unit using half round trip fares. (See 2.7.6. B for
One system is based on pricing an entire itinerary components with a domestic surface break at types of special fare open jaw.)
as one whole journey or as one may call it, one Unit Origin or a domestic/international surface - Origin: the initial starting point of the journey as
pricing unit. The other system prices individual break at turnaround, or a surface break at both shown on the ticket.
stand-alone parts of a journey as separate entities Unit Origin and Unit Turnaround and for which - Pricing Unit
or pricing units. the fare is assessed as a single pricing unit A journey or part of a journey which is priced as
While the Journey Concept remains applicable, the using half RT fares. (See Rule 2.7.5.2. B Types a separate entity, i.e. is capable of being
Pricing Unit Concept is intended to complement the of normal fare open jaw) ticketed separately.
journey concept in order to provide consistency In this context: - Return Subjourney
throughout the industry. - Europe shall be considered as one country Part of a journey wherein travel is from a point /
To make a clear distinction between these two, the except for pricing units wholly within country and return thereto and for which the
Journey Concept should be considered as the Europe fare is assessed as a single pricing unit using
pricing of an itinerary as one unit and application of - Scandinavia (Denmark, Norway, Sweden) half RT fares - RT, CT, normal fare OJ.
the fare construction rules to the entire routing. The shall be considered as one country except - Unit Destination
Pricing Unit Concept, in its simplest terms, prices for pricing units wholly within Scandinavia. The ultimate stopping place of a pricing unit.
each part of a journey as if sold as a separate ticket. - Canada and the USA shall be considered - Unit Origin
The cheapest total price for the journey is achieved as one country. The initial starting point of a pricing unit.
by comparing the results of both pricing methods. - One Way Subjourney
Part of a journey wherein travel from one All fares, mileages, TFCs and NUCs shown in the
Terms and definitions associated with fare country does not return to such country and for following examples are for illustration purposes only
construction are listed below: which the fare is assessed as a single pricing and do not reflect actual fares and mileages.
- Country of Unit Origin unit using OW fares. For fare construction purposes, the country of traffic
The country in which the Unit Origin is situated. - Open Jaw - (Special Fares) document issuance is the same as the country of
- Destination Travel comprising only two international fare sale.
The ultimate stopping place of the journey as components with a surface break(s) which, For an overview of the sequence and key
shown on the ticket. unless otherwise specified in a special fares application of fare construction steps, see Rule
- Journey rule, may be between any two points/countries 13.10.
Origin to destination of the entire ticket. in the area(s) of unit origin and/or turnaround
363 © 2014 IATA/SITA
13. Passenger Ticket - Part 2: Fare Breakdowns

13.11.30.Origin normal fare open jaw (ONOJ)


Itinerary:
Kuala Lumpur - Hong Kong (no stopover) - Manila - Kota Kinabalu
Construction:

Outbound:
KUL - MNL ½RT Y NUC 285.19
HKG 702
Maximum permitted mileage 2018
Sum of ticketed point mileages 2277 1575
MNL
Excess mileage surcharge 15% NUC 42.77 NUC 327.96
(EMS)
Inbound:
BKI - MNL ½RT Y NUC 161.07
HKG Security Fee Q 4.23
KUL BKI
Total NUC 493.26
IATA rate of exchange (IROE) x 2.4994
Local currency fare (LCF) MYR 1233
Horizontal ticket entry:
KUL AA X/HKG BB MNL Q4.23 15M327.96CC BKI161.07NUC489.03END ROE2.4994

Explanation:
- As there are only two international fare components with a domestic surface sector, ½RT fares are used.
- The mileage system is used on the outbound.

13.11.31. Turnaround normal fare open jaw with international surface sector
Itinerary:
Kuwait - Colombo - Singapore - Bandar Seri Begawan (surface) Bangkok - Dubai - Jeddah - Kuwait

KWI

766 DXB
3035
JED 1055 BKK

BWN
2573
CMB
1704 SIN 798
Construction:

Outbound:
KWI - BWN ½RT Y NUC 1007.68
Maximum permitted mileage KWI - BWN 5602
Sum of ticketed point mileages 5075
Inbound:
KWI - BKK (NUC 767.96)
(increased to higher intermediate point) JED - BKK ½RT Y NUC 770.94
Maximum permitted mileage 4215
Sum of ticketed point mileages 4856
Excess mileage surcharge (EMS) 20% NUC 154.18
Subtotal inbound NUC 925.12
Total open-jaw journey NUC 1932.80
IATA rate of exchange (IROE) x 0.27449
Local currency fare (LCF) KWD 530.600

Horizontal ticket entry:


KWI DD CMB EE SIN FF BWN M1007.68/-BKK CC DXB DD JED EE KWI20M JEDBKK925.12NUC1932.80END ROE0.27449

Explanation:
- As the TPM of the international gap is less than the shorter fare component, the pricing unit is calculated as a normal fare open jaw using half RT fares.
- The fare for the outbound journey is based on KWI - BWN.
- ‘M’ is shown preceding the amount of the first fare component to indicate that the mileage principle is used.
- The fare for the pricing unit that returns to the country of unit origin uses the JED - BKK NUC level as this fare is higher than the KWI -BKK NUC.
- This higher intermediate point from JED to BKK is denoted by ‘JEDBKK’ which is entered preceding the NUC 925.12.
- The symbol ‘20M’ following the second fare component indicates that the higher intermediate point has been surcharged by 20%.

© 2014 IATA/SITA 390


13. Passenger Ticket - Part 3: Sample ET Displays and Screenshots

13.13 Sample Airline Displays


13.13.1 Amadeus (Altea System)
13.13.2 axsRes by HP
13.13.3 Galileo by Travelport
13.13.4 HP - Shares
13.13.5 Intentionally left blank
13.13.6 Sabre
13.13.7 SITA
13.13.8 Troya System
13.14 Sample Travel Agent Displays
13.14.1 Abacus
13.14.2 Amadeusvista
13.14.3 axsRes by HP
13.14.3.1 CRS display on axsRes - issued by Amadeus (1A)
13.14.3.2 CRS display on axsRes - electronic ticket issued by Galileo (1G)
13.14.3.3 CRS display on axsRes - conjunctive electronic tickets issued by Worldspan (1P)
13.14.3.4 CRS display on axsRes - one way electronic ticket issued by Worldspan (1P)
13.14.4 Galileo by Travelport
13.14.5 Sabre (non-BSP travel agent)
13.14.6 BSP ticket image for accounting purposes
13.12

The following pages show various sample displays as provided by system vendors and hosted airlines. Passenger names, ticket numbers and other ticket details
are fictitious and for illustration purposes. **** NOTE: Layouts vary according to system used. ****

PASSENGER TICKET
13.13.Sample Airline Displays

13.13.1.Amadeus (Altea System)

13.13.2.axsRes by HP

419 © 2014 IATA/SITA


14.8.4.3 Date of issue - Collection of penalty fees, e.g. for cancellation,
14.8.4.4 Reason for issuance code (RFIC) no show, upgrading, rebooking or rerouting.
14. Other Documents 14.8.4.5 Reason for issuance subcode (RFISC)
14.8.4.6 Issued in connection with (ICW)
NOTES:
For carriers:
14.8.4.7 Form of payment type The MCO is provided in 4 versions: 1, 2, 3 or 4
14.8.4.8 Remarks
Contents 14.8.4.9 Tax/fee/charge
exchange coupons in addition to the audit coupon,
agent coupon and a passenger coupon.
14.1 Miscellaneous Charges Order (MCO) 14.8.4.10Fee calculation - Issue a separate exchange coupon for each
14.1.1 General 14.8.4.11Carrier fee data service and each honouring party.
14.1.1.1 Specified transportation 14.8.4.12Segment/coupon identifier - The MCO may be issued for specified or
14.1.1.2 Land arrangements of a specified IT 14.8.4.13Coupon status indicator unspecified use.
14.1.1.3 Unspecified transportation and other 14.8.4.14Fee calculation
services (for carriers only) 14.8.4.15Not valid after date For non-BSP/non-ARC agent:
14.1.1.4 Specified exchange coupon value method 14.8.4.16Not valid before date The MCO is provided with two exchange coupons in
14.1.1.5 MCO for reservation change fee 14.8.4.17Statistical code addition to the audit, agent and passenger coupons.
14.1.1.6 Intentionally left blank 14.8.4.18Base fare amount Issue a separate exchange coupon for each service
14.1.1.7 Validity of MCO 14.8.4.19Bank exchange rate and each honouring party.
14.1.2 Limitation of value of the MCO 14.8.4.20Equivalent fare paid
14.1.3 General completion procedure 14.8.4.21Endorsement/restrictions Note for BSP travel agents:
14.1.4 Completion of the MCO 14.8.4.22Statistical code The vMPD is only an interim industry solution for
14.1.4.1 Types of Carrier MCO Layouts 14.8.5 Honouring EMDs miscellaneous documents until such time as the
14.1.4.2 Quick reference 14.8.6 Value limits EMD is fully implemented.
14.1.4.3 Completion of an MCO 14.8.7 EMD Coupons and Receipt
14.1.4.4 Examples of completed manual airline 14.8.7.1 General 14.1.1.1. Specified transportation
MCOs 14.8.7.2 EMD audit coupon or charge form
14.1.5 Honouring, exchanging and refunding 14.8.7.3 EMD receipt a) A specified MCO is issued for specified air, sea,
14.1.5.1 Honouring MCOs under the ‘Specific 14.8.7.4 Provision of "Terms and Conditions Notice" rail, bus or other ground transportation of
exchange coupon value’ method 14.8.8 Issuance of EMD-S (Stand-alone) passengers or for excess baggage charges when
14.1.5.2 Honouring MCOs under the ‘Deduction 14.8.8.1 Reservations change fee the following conditions are complied with:
method’ 14.8.8.2 Lounge access Guide for carriers:
14.1.6 Currency procedures - issuance and 14.8.8.3 Cancellation fee - It is drawn on a specific carrier(s) and is limited
honouring of MCOs 14.8.8.4 Downpayment/deposit to one type of service, i.e. either air, sea, rail,
14.1.6.1 Issuance 14.8.8.5 Involuntary downgrade bus; and
14.1.6.2 Honouring unspecified MCOs and PTAs 14.8.8.6 Excess baggage transaction Guide for travel agents:
14.1.6.3 Intentionally left blank 14.8.8.7 EMD-S for residual value - It is drawn as a PTA on a specific carrier(s) or
14.1.6.4 Unspecified MCO payment for new tickets 14.8.8.8 EMD-S transaction for Pet in Hold otherwise is limited to one type of service; and
14.1.6.5 Prepaid transportation (PTA) 14.8.8.9 EMD-S transaction for Sporting Firearms Guide for carriers and travel agents:
14.1.6.6 Other charges 14.8.9 Issuance of EMD-A (Associated) - points of departure, destination, class, fare /
14.1.6.7 Payment of excess baggage charges 14.8.9.1 Excess baggage EMD-A sample charge and calculation points are shown.
14.1.7 Refunds 14.8.9.2 Intentionally left blank (reservation information may be left open); and
14.1.7.1 Guide for carriers 14.8.9.3 Travel agent-issued 2-coupon EMD-A for - type of service is shown, e.g. ‘Air
14.1.7.2 Guide for non-BSP travel agents second checked bag Transportation’, ‘PTA’, ‘Excess baggage’,
14.1.8 Endorsement or reissue to another carrier 14.8.9.4 EMD-A for prepaid baggage ‘Down payment for’, ‘Deposit for’, ‘Additional
or operator 14.8.10 Control collection for’, ‘Extra Fare for’ ‘Taxes/fee/
14.1.8.1 Guide for carriers 14.8.10.1General procedure charges on’, ‘Sleeper / Berth’, ‘Stateroom’,
14.1.8.2 Guide for travel agents 14.8.10.2Codeshare "Penalty Fees"", etc.; and
14.2 Virtual Multiple Purpose Document 14.8.11 Display - The name of the passenger is shown, except
(vMPD) for BSP 14.8.11.1General when an MCO is issued to cover collection for
14.2.1 Purpose 14.8.11.2Limitations to travel agent displays a PTA in favour of an unknown person when so
14.2.2 General conditions 14.8.12 Ticket handler EMD process authorized by the provisions governing PTAs.
14.3 Automated Miscellaneous Charges 14.8.13 Ground handler EMD process b) Issuance for more than one passenger shall not
Order 14.8.14 Exchange/Reissue - EMD be permitted except as follows:
14.3.1 Introduction 14.8.14.1General Guide for carriers:
14.3.2 Purpose 14.8.14.2For travel agents - Issuance by a carrier’s own office to cover
14.3.3 Completion of an Automated MCO (ATB2 14.8.14.3Exchanged/FIM for ground handlers specified transportation of more than one
for Carriers) 14.8.15 Refund of EMD passenger for a PTA or for a family or other
14.3.4 Sample of completed automated MCO 14.8.15.1General group travelling together which is to be ticketed
14.4 Multiple Purpose Document (MPD) 14.8.15.2For travel agents locally by such office. The names of all
14.4.1 Purpose 14.8.16 Intentionally left blank passengers are to be clearly entered on the
14.4.2 General 14.8.17 Difference between ET and EMD MCO or on a separate list validated and cross-
14.4.2.1 Honouring 14.9 Non-acceptance of paper MCOs and referenced to the MCO and attached to each
14.4.2.2 Issuing excess baggage tickets coupon, except in the case of a PTA when so
14.4.2.3 Entries on the MPD authorized by procedures governing PTAs.
14.4.2.4 Two-digit codes Guide for travel agents:
14.4.2.5 Currency - collection for a PTA;
14.4.2.6 Alterations
14.1. Miscellaneous Charges Order - partial or total collection for a group which is to
14.4.2.7 Completion of the MPD (MCO) be ticketed locally by a carrier; provided that the
14.4.3 Quick reference guide to completion MCO is presented to that carrier’s sales office
14.4.4 Samples of completed MPDs to which the agent regularly reports; and
14.4.5 Summary of conditions on honouring and provided further that reporting and remittance
14.1.1. General of the amount shown on the MCO as deposit
issuing an MPD
14.4.6 Terms and Conditions shall be made in accordance with the terms of
14.5 Agents Refund Voucher Travel agents shall not issue/reissue MCOs for the applicable fare,
14.5.1 BSP Agents Refund Voucher unspecified air transportation. - the collection of a deposit for a group which is
14.5.2 Non-BSP Agents Refund Voucher to be ticketed locally by the agent producing
14.6 Flight Interruption Manifest The Miscellaneous Charges Order (MCO) may be such group, provided that reporting and
14.6.1 General Instructions issued to cover collections for such services as remittance of the amount shown on the MCO
14.6.3 FIM formats listed below, but shall not be used for transmittal of shall be made in accordance with the terms of
14.6.3.1 FIM paper-size layout funds only: the applicable fare.
14.6.3.2 FIM ticket-size layout - Air or surface transportation; 14.1.1.2. Land arrangements of a
14.6.3.3 Teletype FIM - Excess baggage charges; specified IT
14.7 Excess baggage ticket - Baggage shipped as cargo (for carriers only);
14.7.1 Composition - Land arrangements for ITs; An MCO is considered to have been issued for land
14.7.2 General requirements - Car hire/rental; arrangements of a specified IT when the following
14.7.3 Quick reference guide for completion of the - Superior air or surface transportation (for conditions are complied with:
EBT carriers only); - It is drawn on a specified tour operator,
14.7.4 Cabin Baggage - Extra fares (for carriers only); - the approved tour title and tour code is included
14.8 Electronic Miscellaneous Document - Additional collections in connection with in the ‘Type of service for which issued’ box,
(EMD) upgrading or undercollections (for carriers - the MCO is cross-referenced to the number of
14.8.1 General Information only); the passenger ticket(s)/MCO(s) covering the air
14.8.2 Definitions - Taxes, fees and charges (TFC(s)); portions by means of an entry in the ‘Issued in
14.8.3 Scope - Deposits/ down payments; connection with’ box,
14.8.3.1 Electronic Miscellaneous Document - refundable balances (carriers only); - the name(s) of the passenger(s) is shown.
Stand-Alone (EMD-S) - Hotel accommodation; Issuance for more than one passenger is
14.8.3.2 Electronic Miscellaneous Document - Collection for PTAs; permitted.
Associated (EMD-A) - Charges to be collected for services (carrier
14.8.4 EMD data elements provided or not) for passengers requiring
14.8.4.1 Passenger/group name special assistance, e.g. oxygen, ambulance,
14.8.4.2 Coupon number special equipment;
- Sleeper / berth surcharges;
© 2014 IATA/SITA 426
14. Other Documents
When Excess Baggage Ticket is used:

to carriers only), refundable balance or, for the A carrier may determine that the product or service
collection of miscellaneous charges. Each being sold is to be considered as ’consumed’ at
14.8. Electronic Miscellaneous EMD will have a maximum of four coupons and issuance time. In such cases the EMD-S coupon(s)
Document (EMD) up to four EMDs issued in conjunction. An EMD will be converted to ’FLOWN/USED’ immediately on
must be either an EMD-S or an EMD A. or shortly after issuance.
EMD Receipt - a document provided to the
passenger which contains information and 14.8.3.2. Electronic Miscellaneous
The 2013 industry EMD deadline called for the notices related to the service purchased or Document Associated (EMD-A)
sunset of current miscellaneous documents residual value
(vMCO/vMPD) in IATA BSPs. Most vMCOs have An EMD-A can be issued for the collection of
Interim Status - the coupon has one of the following miscellaneous and excess baggage charges that
been replaced by EMD as of the due date, but there coupon status indicators:
are still around 200,000 vMPDs issued monthly by are to be lifted with an ET flight coupon(s). The
• Airport Control association between an EMD-A value coupon(s)
travel agents around the world. To deal with this • Check in (only applicable to EMD-A)
remaining challenge and the corresponding ET flight coupon(s) requires
• Irregular operations (only for EMD-A) that the coupon status of both the ET and the EMD-
1 IATA BSPs will stop processing vMCO • Lifted/boarded (only applicable to EMD-A)
transactions as of January 2014. A remain synchronised. The EMD-A may be issued
• Refund taxes/fees/charges only; to cover collections including but not limited to the
2 IATA BSPs will process EMD-S free of charge • Suspended;
until 30 June 2014 to accelerate EMD following services or products:
• Unavailable - excess baggage;
implementation. Final Status - the coupon has one of the following
3 vMPD will be phased out no later than 30 June - premiums for superior air service;
coupon status indicators:. - extra fares;
2014, except for the following BSPs which will • Exchanged/Reissued;
continue to accept vMPDs until 31 October - additional collections in connection with
• Flown/Used; upgrading or undercollection;
2014: • Refund;
• All BSPs in Latin America and Caribbean - TFCs;
• Void; - charges to be collected for services provided by
• Australia, Chinese Taipei, Hong Kong, • Closed
India, Japan, Korea, Malaysia, Singapore, the carrier, e.g. oxygen, special equipment on
Marketing Carrier - For a flight-related service, the board, unaccompanied minor fees, meals, pre-
Sri Lanka carrier marketing the flight in a code share
• Italy, Russia, Turkey, Ukraine reserved and other optional services as defined
situation. by the carrier;
• Gulf Area Operating Carrier -The airline whose Airline
The EMD allows for a global industry standard for Designator is recorded as the service provider 14.8.4. EMD data elements
issuance, fulfillment and collection of ancillary fees on the electronic value coupon(s).
with a common sales process across all channels. PADIS messages - Passenger and Airport Data The Validating Carrier shall retain the necessary
This can be interlineable and compatible with Interchange Standards that consist of data elements to generate, if required for the
different systems. Considered as an integral part of • PADIS EDIFACT messages standards; transaction according to the applicable legislation in
selling ancillary fees, it can reduce cost by • PADIS XML (eXtensible Mark-up the country of sale or by the choice of the Validating
eliminating paper documents while increasing back- Language) messages standards Carrier an Audit Coupon and a Credit Card Charge
office productivity. Reason for Issuance Code - a code that identifies Form.
the use of an EMD There are numerous EMD data elements but some
Reason for Issuance Subcode - a secondary code of the core elements include those described below:
14.8.1.General Information
that qualifies the Reason for Issuance Code at 14.8.4.1. Passenger/group name
The EMD is a method to document the sale and the coupon level
track usage of charges (e.g. residual value, Validating Carrier (VC) - the issuing airline whose Enter in this box the passenger’s surname (family
miscellaneous or excess baggage charges). numeric airline code precedes the document name) followed by an oblique, the given (first) name
The Validating Carrier issuing the EMD in interline number. The VC shall be the controlling and and, optionally, the title. When the given (first) name
scenarios must ensure that a bilateral EMD authorising entity for EMD transactions. is not available or there is insufficient space on the
agreement exists with the carrier specified on the ticket, the given (first) name may be replaced by the
EMD. In a code share, the bilateral ET and the EMD 14.8.3. Scope initials.
agreements shall also exist between the VC and the Depending on the Document Type, the EMD may An EMD shall be limited to 1 passenger name only
Operating Carrier(s) of the EMD. Ground handling be required to be associated or disassociated with except for the EMD-S which may also allow a
arrangements will vary according to separate an ET flight coupon(s). In this section, unless group name. When the EMD-S is issued for
bilateral agreements. specified otherwise, the use of the term Validating passengers whose names are unknown (e.g. group
The EMD data resides in the VC’s database. and Carrier applies to the VC of the EMD. deposit), use the name of the group leader or
contain data elements defined herein. PADIS sponsor. Such an EMD-S can then be exchanged
message standards shall be used for the 14.8.3.1. Electronic Miscellaneous into individual passenger tickets or EMD-S(s) with
transmission of the EMD data elements. Document Stand-Alone (EMD-S) specific passenger names.
Ground Handling arrangements will vary according When the EMD-S for a group name is exchanged
to separate bilateral agreements. An EMD-S can be issued for residual value and results in a residual EMD-S, the original group
(applicable to carriers only), refundable balance or name from the exchanged EMD-S shall be used for
14.8.2.Definitions the collection of miscellaneous charges that are not the new EMD-S.
to be lifted with an ET flight coupon(s) at time of
Billing Carrier - the carrier authorised to bill the check-in. 14.8.4.2. Coupon number
Validating Carrier when different from the The EMD-S may be issued to cover collections
Operating Carrier including but not limited to the following services or Applicable coupon number within the range of 1
Coupon Data - itinerary data per coupon, defined as products: through 4.
airline designator, reason for issuance subcode - land arrangements;
and origin/destination city codes: 14.8.4.3. Date of issue
- car hire/rental;
• Checked-in/Lifted coupon data - deposits/down payment The date a document is issued in the format
• Flown coupon data - refundable balances; DDMMMYY (date/month/year).
• Sold coupon data (as it was originally sold) - hotel accommodation; Unless defined by a carrier’s tariff, an EMD-S shall
Data elements - the components of PADIS - purchase of sundry articles e.g. pet kennels be valid for one year from date of issue.
messages; the EMV value coupons is that it is and bike boxes, etc.
valid for exchange or lifted in connection with - collection of sundry charges, e.g. charge for a 14.8.4.4. Reason for issuance code (RFIC)
an ET flight coupon (EMD-A). reservation change or routing change
Electronic Coupon - a coupon in the Carrier’s The Reason for Issuance Code is a primary single-
- Prepaid Ticket Advice (PTA)/ Ticket on character code which identifies the use of the EMD
database; Departure (TOD);
EMD Value Coupon - coupon(s) of an EMD that at document level. Each EMD shall be issued with
- unspecified air transport and/or excess only one Reason For Issuance Code (RFIC) which
may be valid for exchange (EMD-S) or lifted baggage (not applicable to travel agents)
with an ET flight coupon (EMD-A) identifies the use of an EMD:
- denied boarding compensation A Air transportation - to be used for all air
Electronic Miscellaneous Document (EMD) - an Unless defined by a carrier’s tariff, an EMD-S shall
electronic record issued by a carrier or its transportation related sub-codes (these
be valid for one year from date of issue. include, but not limited to Charter, Involuntary
authorised agent, in accordance with
applicable tariffs, for residual value (applicable Downgrading, Upgrading)

© 2014 IATA/SITA 444


15.9.10 Intentionally left blank Endorsements may also be effected using
15.10 Involuntary Rerouting (Airline Use Only) commercial or interline communications
15. Ticket Alterations 15.10.1 Definitions
15.10.2 General provisions -
facilities.
EXCHANGE: issuance of a new ticket for a
15.10.2.1Circumstances necessitating involuntary totally unused ticket necessitated by a change
rerouting to the carrier, flight, date, class of service or
Contents 15.10.2.2Procedures sector of the first flight coupon of the ticket.
15.1 Definition of terms 15.10.2.3Onward carriage on services other than - LOCAL CURRENCY FARE: fare and related
15.2 Endorsements those of the Original Marketing/Operating charge expressed in the currency of the country
15.2.1 Paper Tickets Carrier of commencement of travel; see 11.2. for those
15.2.1.1 General guidelines 15.10.2.4Onward carriage at a higher cost but no countries where the US Dollar or euro is used
15.2.1.2 Code shares additional charge for local currency.
15.2.1.3 Endorsement procedure 15.10.3 Baggage - POINT ON THE ROUTE WHERE CHANGE IS
15.2.1.4 Electronic tickets 15.10.4 Refunds and involuntary downgrading TO COMMENCE: the point of deviation or the
15.2.2 Authority to endorse 15.10.5 Absorption of passenger’s expenses point from which the passenger’s routing will
15.2.3 Restrictions by country 15.10.6 Ticketing procedures for electronic tickets vary from the routing originally indicated in the
15.2.4 Endorsement guide for carriers 15.10.6.1Involuntary Indicator ticket for transportation from that point and do
15.2.5 Intentionally left blank 15.10.6.2Endorsement not mean any point prior thereto at which a
15.2.6 Examples 15.10.6.3Airline redirect of electronic ticket flight passenger might ask to have such change
15.2.7 Request for endorsement of paper tickets coupon(s) made.
15.2.8 Carrier exceptions 15.10.6.4Unsolicited airport control - POINT: the place shown in the "From/To" box
15.3 Change of Reservations 15.10.6.5Procedures for obtaining new on the passenger’s ticket. Where a city is
15.3.1 Reservations alteration sticker reservations prior to reticketing served by more than one airport these airports
15.3.2 Automated revalidation system 15.10.6.6Reticketing shall be deemed to be the same point for the
15.3.3 Reservation change to E-tickets - no 15.10.6.7Request Airport Control with Involuntary purpose of this rule.
change in routing Indicator (i) - REBOOKING: change of reservation data
15.3.3.1 Carrier online process 15.10.6.8Involuntary rerouting scenarios without a change of ticketed points
15.3.3.2 Carrier interline process 15.10.6.9Genuine diversions en route - REISSUE: means the issuance of a revised
15.3.3.3 Travel agent process 15.10.7 Involuntary rerouting provisions for paper ticket necessitated by a change to other than
15.3.3.4 Collection of reservation change fee tickets the first flight coupon of the ticket or a change
15.4 Upgrading 15.10.7.1Endorsement to other than the carrier, flight, date, class of
15.5 Downgrading 15.10.7.2No change of routing service or sector of the first flight coupon of a
15.6 Extension of ticket validity 15.10.7.3Change of routing ticket

TICKET ALTERATIONS
15.6.1 Voluntary extension of ticket validity (at 15.10.7.4Reticketing - REROUTING: any change to ticketed points
passenger’s request) 15.10.7.5Invalidating withdrawn flight coupons - RESERVATIONS: the allotment in advance of
15.6.2 Involuntary extension of ticket validity 15.10.8 Flight interruption manifest seating or sleeping accommodation for a
15.6.2.1 Flight irregularities or booking errors 15.10.8.1General instructions passenger or of space or weight capacity for
15.6.2.2 No space available 15.10.8.2Billing and settlement of FIMs baggage or goods.
15.6.2.3 Illness of passenger Original billing values - REVALIDATION: the authorized stamping or
15.6.2.4 Death Adjustment to original billing values writing upon the paper ticket showing that it has
15.6.3 Ticketing 15.10.9 Involuntary rerouting of charter passengers been officially altered by the carrier.
15.6.4 Transferability to scheduled service - UPGRADING: a change from the original fare
15.7 Waiver of minimum stay requirement 15.10.10Handling irregular operations in an paid to a higher fare (changes of seasonality,
15.7.1 Death electronic environment day of week, applicable related charges
15.7.1.1 Death of a passenger en route 15.10.10.1Coordination resulting in a higher fare do not constitute
15.7.1.2 Death of family member 15.10.10.2Flight disruption unit upgrading)
15.7.2 Illness of a passenger 15.10.10.3Key steps
15.7.3 Waiver of special fare conditions 15.10.11Billing taxes/fees/charges
15.8 Voluntary Changes to Totally Unused 15.10.12Involuntary rerouting billing values
Tickets 15.10.12.1General 15.2. Endorsements
15.8.1 Types of voluntary changes 15.10.12.2Surface transportation - billing values
15.8.1.1 Exchange 15.10.12Involuntary rerouting billing values
15.8.1.2 Reissue 15.10.12.1General 15.2.1. Paper Tickets
15.8.1.3 Totally unused domestic ticket 15.10.12.2Surface transportation - billing values
15.8.2 Applicable fares 15.10.13Flight rebooking 15.2.1.1. General guidelines
15.8.2.1 For exchange 15.10.13.1General
15.8.2.2 For reissue 15.10.13.2Passenger Communication Certain changes requested by the passenger
15.8.2.3 US DoT Order 77-2-22 15.10.13.3Travel agent restrictions require endorsing the flight coupon(s) concerned
15.8.3 Currency conversion process 15.11 Voluntary exchange/ reissues of e- from one airline to another. Such an endorsement
15.8.3.1 Payment inside the country of tickets shall be obtained from an authorized carrier and
commencement of travel 15.11.1 Carrier print to paper shall be authenticated by a stamp identifying the
15.8.3.2 Payment outside the country of 15.11.2 Print exchange carrier and office making the endorsement. Such
commencement of travel 15.11.3 Refunds stamp may itself include the endorsement wording.
15.8.3.3 Acceptability of currencies 15.12 Voluntary/ Involuntary Rerouting - To determine whether an endorsement is required,
15.8.4 Validity of exchanged ticket Specific Carrier Provisions the following endorsement guidelines should be
15.8.5 Sample exchange transactions 15.12.1 Voluntary rerouting/upgrading used.
15.8.5.1 Sample exchange: country of 15.12.2 Rerouting to charter flights Who is authorised to endorse?
commencement of travel unchanged 15.13 Netting (Electronic Tickets only) The carrier:
15.8.5.2 Sample exchange: different country of 15.13.1 Scope A who issued the ticket; or
commencement of travel 15.13.2 Objective B whose name (if different from the one whose
15.9 Voluntary Changes for Partly Used 15.13.3 Definitions ticket has been used) is shown in the validation
Tickets (Reissue) 15.13.4 Netting calculation box; or
15.9.1 General 15.13.4.1Reissue - Fare Balance Calculation C who is the original issuing carrier as shown in
15.9.2 Validity of reissued ticket 15.13.4.2Reissue Tax/Fee/Charge (TFC) Balance the "Date and Place of Original Issue" box of
15.9.3 Rerouting - domestic coupons Calculation the ticket; or
15.9.4 Applicable fares 15.13.4.3TFC and Fare Netting for Reissue D designated in the "Carrier" box of the flight
15.9.4.1 Recalculation procedure 15.13.4.4TFC and Fares Netting with Penalty Fees coupon(s) concerned.
15.9.4.2 Comparing old and revised fares 15.13.4.5Calculating Fare/TFC Value for In case there is doubt concerning the requirement
15.9.4.3 Conversion process Exchanges to obtain an endorsement, consult one of the
15.9.4.4 Acceptability of currencies 15.13.4.6Applying Exchange Value Towards Fare carriers mentioned above.
15.9.4.5 Assessment of the refundable balance and TFCs NOTE:
15.9.5 Rerouting by travel agents 15.14 Optional change procedures Neither the carrier receiving the endorsement nor
15.9.6 Monetary entries for reissuances 15.14.1 Optional change procedures for EMD the carrier granting it shall require it to be for value.
15.9.6.1 Reissuance procedures - First Reissue 15.14.1.1Wholly unused
15.9.6.2 First Reissue: No equivalent fare paid in 15.14.1.2Partially used 15.2.1.2. Code shares
original ticket 15.14.2 Processing of withdrawn coupons
In the case of code share where the operating
15.9.6.3 Second or subsequent reissues carrier may differ from the ticketed carrier, the
15.9.7 Recalculation procedures after operating carrier may uplift for a ticketed carrier a
transportation has commenced ticket closed to that ticketed carrier for such code
15.9.7.1 General
15.9.7.2 Intentionally left blank 15.1. Definition of terms shared route if an endorsement waiver exists. In
such case, no endorsement is required.
15.9.7.3 Intentionally left blank Where no changes have been made to the original
15.9.7.4 United States exception ticket and the operating carrier has a code share
15.9.8 Comparison of old and new local currency - ENDORSEMENT: written authority from a
carrier to transfer an Accountable Traffic agreement with the original marketing carrier, the
fares operating carrier may uplift a ticket closed to the
15.9.8.1 No change in fare Document (Ticket, MCO or MPD), or individual
coupon(s) thereof, to another carrier. Such marketing carrier without endorsement from the
15.9.8.2 Rerouting with additional collection validating carrier.
15.9.8.3 Reissue where a refundable balance is due written authority will normally be stamped in the
15.9.9 Reissuance Service Charge “ENDORSEMENTS/ RESTRICTIONS” box.

457 © 2014 IATA/SITA


15. Ticket Alterations
- Fare: enter same or revised fare (higher or - FOP: enter the new form of payment
FARE lower fare whichever is applicable) in followed by the original form(s) of payment.
CHF1320.00 currency of country of commencement of Separate the entries with a space or
EQUIV FARE PD. international transportation. oblique.
CAD TWD - EFP: enter currency code(s) (no amount)
shown in ‘EFP’ box of the original ticket; FARE
TAX/FEE/CHARGE
plus code of the currency of additional CHF1320.00
PD14.30CH
collection, if new fare is higher. EQUIV FARE PD.
TAX/FEE/CHARGE
- TFC: if not refundable or if previously paid CAD TWD
TAX/FEE/CHARGE TFC is to be refunded at original point of TAX/FEE/CHARGE
TOTAL sale (and not at point of ticket reissue), PD15.00CH
TWD17223A enter ‘PD’ in ‘Tax/fee/charge’ box, followed
TAX/FEE/CHARGE
by the TFC amount already paid and the
applicable TFC code.
FORM OF PAYMENT
- Total: enter additional amount to be TAX/FEE/CHARGE
VI XXXXXXXXXX2245 CC collected, preceded by currency code of
4. Higher/Lower fare but paid TFC no longer the currency of payment. Follow this entry TOTAL
by ‘A’. TWD17223A
applicable

FORM OF PAYMENT
DC XXXXXXXXXX9999 CC

15.9.6.2. First Reissue: No equivalent fare


FARE FORM OF PAYMENT
paid in original ticket CHF1272.00 CASH
A. ORIGINAL ISSUE: No equivalent fare paid EQUIV FARE PD.
- Fare: total fare in currency of country of TAX/FEE/CHARGE
commencement of transportation. CHF16CH
- EFP: leave blank if identical with fare.
- TFC: currency code of currency of payment, TAX/FEE/CHARGE
CHF14.50TW
tax/fee/charge amount, if any
- FOP: travellers cheques

TICKET ALTERATIONS
TAX/FEE/CHARGE
CHU22.50HU
TOTAL
CHF1325.00
B. FIRST REISSUE: Higher Fare and Additional TFCs
- Fare: enter revised fare in currency of country - TFC: enter ‘PD’ in ‘Tax/fee/charge’ box, - FOP: enter the new form of payment followed
of commencement of international followed by the TFC amount already paid and by the original form(s) of payment. Separate
transportation. the applicable TFC code. Then enter additional the entries with a space or oblique
- EFP: enter currency code(s) (no amount) TFCs in currency of payment.
shown in ‘EFP’ box of the original ticket; plus - Total: enter sum of additional amount to be
code of the currency of additional collection. collected (inclusive of TFC), preceded by
currency code of the currency of payment.
Follow this entry by ‘A’.

15.9.6.3. Second or subsequent reissues


EXAMPLE: - TFC: if tax was shown on ticket to be reissued, - FOP: enter new form of payment code,
imprint ‘PD’ followed by the TFC amount followed by the original form of payment; if
ORIGINAL ISSUE already paid and the applicable TFC code. credit card enter CC only.
- Total: imprint ‘NO ADC’.
FARE
- Note: When issuing a ticket against a PTA or FARE
CHF1272.00 issuing an involuntary rerouted ticket, optionally CHF2606.00
EQUIV. FARE PD. carry forward the entry in the Total box of the EQUIV. FARE PD.
EUR755.00 document taken in exchange. EUR USD
TAX/FEE/CHARGE TAX/FEE/CHARGE
EUR22.97CH - FOP: enter original form of payment. Separate PD22.97CH
TAX/FEE/CHARGE
the entries with a space or oblique. If credit card TAX/FEE/CHARGE
enter CC only. USD30.00RA
TAX/FEE/CHARGE
TAX/FEE/CHARGE USD44.00PH
FARE
TOTAL
TOTAL CHF1272.00 USD1011.00A
EUR777.97 EQUIV. FARE PD.
EUR
TAX/FEE/CHARGE FORM OF PAYMENT
FORM OF PAYMENT PD22.97CH CC
VI XXXXXXXXXX6655 TAX/FEE/CHARGE

FIRST REISSUE (NO CHANGE IN FARE/TFCs) TAX/FEE/CHARGE


FARE
CHF1272.00 TOTAL
EQUIV. FARE PD. NO ADC
EUR
TAX/FEE/CHARGE
PD22.97CH FORM OF PAYMENT
TAX/FEE/CHARGE CC

TAX/FEE/CHARGE
B. Higher Fare, Higher TFC:
TOTAL - Fare: enter revised fare in currency of the COC
NO ADC - EFP: imprint currency code(s).
- TFC: imprint ‘PD’ followed by the TFC amount
FORM OF PAYMENT
already paid and the applicable TFC code; then
CC enter additional TFCs in currency of payment
- Total: imprint additional amount to be collected
SECOND REISSUE: preceded by the currency code of the currency
A. No change in Fare and TFC: of payment. Follow this by "A".
- Fare: carry forward fare shown on ticket being - Note: When issuing a ticket against a PTA or
reissued. issuing an involuntary rerouted ticket, optionally
- EFP: imprint currency code(s) in ‘EFP’ box of carry forward the entry in the Total box of the
ticket to be exchanged. document taken in exchange.

473 © 2014 IATA/SITA


15. Ticket Alterations

15.10.6.8.Involuntary rerouting scenarios


The following are examples of involuntary rerouting by the Original Operating Carrier:

1) When connecting flight is cancelled


Validating Carrier: BB
Original Ticketed Routing: CPH CC X/PAR BB BKK EE SGN (no stopover at PAR)
Flight BB931 PAR BKK is cancelled
Point of rerouting CPH
Revised portion: CPH DD X/FRA DD BKK

The Validating Carrier BB is also the Original Operating Carrier of the cancelled flight. Thus, the reissue is performed by Validating Carrier BB for the sectors
CPH CC x/PAR BB BKK for travel CPH DD X/FRA DD BKK

Original PNR prior to flight cancellation


RP/CPHBB0900 OC/PR 11DEC13/0752Z 5KD12X
1. MINH/TRANGMS
2 CC 1251 C 12JAN 6 CPHCDG HK1 0700 0900 *XB/E*
3 BB 931 C 12JAN 6 CDGBKK HK1 1330 0630+1 *XB/E*
4 EE 164 C 20JAN 7 BKKSGN HK1 1355 1525 *XB/E*
5 AP CPH
6 TK OK11DEC/CPHBB0900
7 FA PAX 000-2499100461/ETBB/DKK30020/11DEC13/CPHBB0900/33481023/S2-4
8 FB PAX 120000955 TTPCPH55/ET OK PNR ADDR - 5KD12X/S2-R
9 FP CCVI XXXXXXXXXXXXX9912/1220/N22

Original ET: Validating Carrier Dsiplay: BB

TKT-0002499100461 RCI- XB LOC-5KD12X


OD-CPHSGN SI- FCMI-0 POI-CPH DOI-11DEC13 IOI-33481023
1.MINH/TRANG MS ADT S I

TICKET ALTERATIONS
1 OCPH CC 1251 C 12JAN 0700 OK CIF A 12JAN 2PC
2 XCDG BB 931 C 12JAN 1330 OK CIF O 12JAN 2PC
3 OBKK EE 164 C 20JAN 1355 OK CIF A 12JAN 2PC
SGN
FARE DKK 30020
TFC DKK 171ZO TFC DKK 58FR TFC DKK 63FR
TOTAL DKK 30312
FC CPH CC X/PAR BB BKK EE SGN M5498.46NUC5498.460END ROE5.45971
FP CCVI XXXXXXXXXXXXX9912/1220/N22

PNR after rebooking flight couipons 1 and 2


RP/CPHBB0900 AU/GS 12JAN14/0914Z 5KD12X
1. MINH/TRANGMS
2 DD 3077 C 12JAN 6 CPHFRA HK1 1910 2045 *XB/E*
3 DD 772 C 12JAN 6 FRABKK HK1 2245 1455+1 *XB/E*
4 EE 164 C 20JAN 7 BKKSGN HK1 1355 1525 *XB/E*
5 AP CPH FR 42-2232111
6 TK PAX OK12OCT/CPHBB0900/S2-4
7 FA PAX 000-2400221244/ETBB/EUR0/12JAN14/CPHBB0900/33481023/S2-4
8 FB PAX 120000955 TTPBUH55/ET OK PNR ADDR - 5KD12X/S2-R
9 FE INVOL RERTE DUE TO BB931/12JAN CNLD
10 FO 000-2499100461CPH11DEC13/33481023/000-2400217890E1
11 FP O/CC

ET Record of revised routing


The Validating Carrier BB can always request airport control back from the Operating Carrier(s) without giving any reason so as to effect the reissue of BUH
BB X/CDG DD BKK into BUH CC X/ZRH CC BKK.

TKT-0002400221244 RCI- XB LOC-5KD12X


OD-CPHSGN SI- FCMI-1 POI-CPH DOI-12JAN14 IOI-33481023
The first 5 characters in the
1.MINH/TRANG MS ADT S I
Endorsments/ 1 OCPH DD 3077 C 12JAN 1610 OK CIF O 12JAN 2PC
Restrictions data element 2 XFRA DD 772 C 12JAN 2315 OK CIF O 12JAN 2PC
shall be INVOL. BKK
FARE DKK 30020
TFC PD 171ZO TFC PD 58FR TFC PD 63FR
TOTAL NO ADC
FC CPH CC X/PAR BB BKK EE SGN M5498.46NUC5498.460END ROE5.45971
FE INVOL RERTE DUE TO BB931/12JAN CNLD
FO 000-2499100461CPH112OCT13/33481023/000-2499100461
FP O/CC

NOTE: Only coupons affected by the irregular operation must be exchanged to the revised routing. All remaining unaffected coupons shall not be reissued.
Moreover, the fare breakdown is carried over from the original ticket as no recalculation has been done.
2) When originating flight is cancelled
Scenario: Rebooking and reticketing by Original Operating Carrier
(Original routing and PNR same as Scenario 1 above.)
Validating Carrier: BB
Original Ticketed Routing: CPH CC x/PAR BB BKK CC SGN (no stopover at PAR)
Flight: CC1251 CPH PAR is cancelled
Point of rerouting CPH
New routing: CPH DD X/FRA DD BKK
Reissue is performed by Operating Carrier CC for the sectors CPH CC X/PAR BB BKK for travel CPH DD X/FRA DD BKK. CC cancels and then misconnects
on BB. To obtain control of PAR BB BKK coupon, CC may use the involuntary indicator so that BB is obligated to release control if there is a bilateral
agreement in place to do so.

ETR of revised routing


The Validating Carrier BB can always request airport control back from the Operating Carrier(s) without giving any reason so as to effect the reissue of BUH
BB X/CDG DD BKK into BUH CC X/ZRH CC BKK.

479 © 2014 IATA/SITA


16.5 Ticketing 16.9.10 UATP Card-Issuing Airlines
16.5.1 General 16.9.11 UATP Shareholder Airlines
16. Card Payments 16.5.2
16.5.3
Manual ticketing
Computer ticketing
16.10 BSP Travel Agent Liability
16.10.1 Face-to-face transactions
16.5.4 Credit card swiper 16.10.2 Non-face-to-face transactions
16.6 Forms 16.11 Charge Card
Contents 16.6.1 Universal Credit Card Charge Form 16.11.1 General description
16.1 Credit Card - General (UCCCF) 16.11.2 Acceptance/ticketing process
16.2 Types of Credit Cards 16.6.1.1 Specimen of new format 16.12 Debit Card
16.3 Credit card acceptance 16.6.1.2 Quick Reference Guide to completion of 16.12.1 General description
16.3.1 Honouring credit card payments Universal Credit Card Charge Form 16.12.2 Types of debit cards
16.3.2 General limitations 16.6.1.3 Distribution 16.12.3 Insufficient funds
16.3.2.1 Value of transportation 16.6.1.4 Sample of completed UCCCF 16.13 Payment Card Fraud
16.3.2.2 Card acceptance by BSP travel agents 16.6.2 Integrated ticket and charge form 16.13.1 Types of fraud
16.3.2.3 Authorisation requirement 16.7 Reporting and recording of credit card 16.13.1.1Card-not-present (CNP) fraud
16.3.2.4 Authorisation refused by card company sales 16.13.1.2Card skimming
16.3.3 Special instructions by airlines 16.7.1 BSP (Billing and Settlement Plan) 16.13.1.3Lost and stolen card fraud
16.3.4 Address Verification System 16.7.2 Non BSP 16.13.1.4Card ID theft
16.3.5 Making an automated transaction (CRS- 16.8 Refunds 16.13.1.5Mail interception
System) 16.8.1 General 16.13.1.6Phishing
16.3.6 Tickets by mail or phone 16.8.2 Additional provisions for BSP travel agents 16.13.1.7Pharming
16.4 Obtaining credit card authorisations 16.9 Universal Air Travel Plan 16.13.1.8’Friendly Fraud’
16.4.1 When to obtain authorisations 16.9.1 General 16.13.2 Fraud prevention tips
16.4.2 How to obtain authorisation 16.9.2 Billing data 16.13.2.1General
16.4.2.1 Mechanised authorisation (via CRS) 16.9.3 Definition of terms 16.13.2.2How to catch a phish
16.4.2.2 Manual authorisation (by phone) 16.9.4 UATP account options 16.13.3 Steps when fraud is detected
16.4.3 Code 10 Authorisations 16.9.5 Description 16.14 Payment Card Industry Data Security
16.4.4 Request to pick up the card 16.9.6 Specimen Standards (PCI DSS)
16.4.5 Tickets by mail or phone and lodged or 16.9.7 Acceptance procedure 16.14.1 Provisions
deposited cards 16.9.8 Blacklists
16.4.6 Authorisation for BSP travel agents 16.9.9 Authorizations

This chapter explains three types of card payments namely credit cards, charge cards and debit cards.

CARD PAYMENTS
Warning
Deviations from instructions or breach in card
acceptance procedures may result in the
transaction being rejected to the issuing agent.

As stated in 13.7.6.(b), if payment is by credit card, DC Diners Club


enter (in the Form of Payment box of the traffic DS Discover Card
16.1. Credit Card - General document) the two-letter credit card code and the JC Japan Credit Bureau
credit card (account) number. TP Universal Air Travel Plan
UP China UnionPay
A credit card is a system of payment using a small VI Visa International
plastic card issued to users to be able to buy goods - Payment instruments, domestic usage only NOTES:
and services on credit. It is a form of borrowing Not all carriers accept any or all of the above
where the credit card provider lends money to be AM Credito Directo (BSP Mexico 2) credit cards. Certain carriers authorize the
able to "buy goods now and pay later" (buying on acceptance of credit cards other than those
credit). To check if customer had problems repaying BC Cards issued by BC (BSP Korea 1) listed, including their own credit cards.
debts, the credit card provider normally conducts a CL Cabal Acceptance of credit cards is subject to
background check or a credit check. Cash appropriate verification as instructed by the
advances may also be drawn at bank cash CN Kookimin (BSP Korea 1) carrier whose ticket stock is being used.
machines for a fee. 1 In South Korea, cards are not accepted by
EB KEB merchants on the basis of the card brand but on
the basis of the issuer’s name. Hence, a
HC Reserved for future use (BSP Brazil) merchant has to sign a card acceptance
16.2. Types of Credit Cards agreement with every issuer. See Chapter 16
HD Hyundai (BSP Korea 1) for PCI DSS requirements.
2 In Mexico, movements on this virtual card are
True credit cards have a fixed spending limit based KA Reserved for future use monitored by Aeromexico.
on the cardholder's credit rating and income. These
enable consumers to carry a balance from month to KB Reserved for future use
month and charge interest on the outstanding debt.
In general, as more money is spent, the more the LC Lotte 16.3. Credit card acceptance
credit limit increases. If there is a history of NH Nonghyub
chronically late payments on the monthly bills or
missed payments, the limit will be reduced (or the NT Nativa (BSP Air Travel and other credit cards may be accepted
credit cut off), and the interest rate charged on the as payment for passenger tickets and related travel
balance may be increased. While many credit cards Argentina)
NV Visa Naranja services subject to the details in the following
are available with no annual fee, interest rates may pages.
run as high as 30%. OC OCA (BSP Uruguay) The acceptance of credit cards is governed:
When there is trouble managing and obtaining a - by individual contracts between the Airlines and
credit card via standard offerings, some credit card OV Domestic payment (BSP Spain) the credit card companies and
companies offer secured cards. With such a card vouncher - by contracts between the Airlines and the
money has to be deposited with the card issuer and OY Universal Air Travel Plan (TP).
then a credit card can be provided with a spending Therefore different rules may apply for different
limit equal to the amount of money deposited. The PC airlines.
deposit earns interest and is generally refundable In some countries the acceptance of credit cards is
once a satisfactory credit history is established. RC
not allowed due to monetary or exchange control
PR Reserved for future use (BSP Chile) restrictions or restricted to the acceptance of locally
There are many types of credit cards such as valid credit cards. In these cases the local
- Bankcards (e.g. Visa and MasterCard) PT Paga Todo (BSP Mexico 2) government instructions apply.
- Travel and Entertainment Cards No credit card issued in the name of an agent or in
(e.g. American Express, Carte Blanche/Diners SH Shinhan (BSP Korea 1) the name of his officers or employees shall be used
Club and JCB). in connection with the sale of air transportation to
In addition to the types mentioned above, certain SK HANA any customer.
carriers use the Universal Air Travel Plan (UATP
Cards, see 16.9.10.). SW Samsung
Other carriers may also issue credit cards to the 16.3.1. Honouring credit card payments
general public for the purchase of air transportation TF Tierra del Fuego (BSP
Argentina) When accepting credit card payment, the following
and related services. These types of credit cards checks must be observed:
are referred to as "airline" or "on-line" cards. TN Tarjeta Naranja
1 Comply with the general instructions contained
Acceptance of "airline" cards is limited. in this section.
- International Payment Cards
AX American Express
CA Mastercard

487 © 2014 IATA/SITA


16. Card Payments

16.12.2.Types of debit cards 16.13.1.6.Phishing


16.10.BSP Travel Agent Liability Debit cards come in two varieties: online and offline. Phishing refers to scams that attempt to trick
- Online cards function like ATM cards, requiring consumers into revealing personal information such
personal identification number (PIN) to initiate as bank account numbers, passwords, payment
the immediate transfer of funds from the user’s card numbers and other sensitive details. These
16.10.1.Face-to-face transactions bank account to the merchant's bank account. scams can be done by phone, email, regular mail
In some countries, such as Canada, online and even via text message.
The agent shall not be liable for payment to airlines debit cards are the only type accepted In addition to seeking passwords and log-in codes,
for a face-to-face transaction, provided BSP - Off-line cards do not require the use of a PIN. phishers can also try to obtain PIN codes or any
procedures have been adhered to by the agent. Instead, when making a purchase, a signature other bits of data that can help them operate in your
16.10.2.Non-face-to-face transactions is required in the same way as traditional credit name, gain access to your GDS and issue tickets.
card purchases. Several days later, funds to In most of these email phishing cases, phishers
The agent may at its sole discretion and subject to cover the purchase are transferred from the target unsuspecting users with fake internet sites or
the provisions of the following paragraphs choose user’s bank to the merchant's bank. The email messages that look legitimate as it comes
to accept non-face-to-face card transactions distinction between online and offline cards is complete with the branding and logo of a GDS or
including, but not limited to, signature-on-file and often blurred because most cards can be used airline. This is sometimes referred to as "spoofing".
other Card-not-present transactions. in both online and offline capacities Scammers also may leverage social networking
A Although card details may have previously sites, where users are already accustomed to
been verified by the agent, ticket sales of a non- 16.12.3.Insufficient funds sharing information with others.
face-to-face transaction shall be undertaken Debit cards work like plastic checks. When making Phishing emails and websites typically use familiar
under the sole responsibility and liability of the a purchase with a debit card, the payment for the logos and graphics to deceive consumers into
agent; purchase is taken directly from the card holder’s thinking the sender or website owner is a
B In the event of a disputed transaction and its bank account. If the account has insufficient funds government agency, GSA, travel agency or other
subsequent rejection by the card company, the to cover the expense, the card payment will usually company they know or do business with.
relevant airline shall charge back the loss to the be declined. Sophisticated phishers may include misleading
agent which issued the STD by means of an But this also depends on the type of debit card: details, such as using the company CEO’s name in
Agency Debit Memo, or, in non-BSP countries, • in some such as ’Solo’ or ’Electron’ debit card, the email "from" field.
a subsequent adjustment shall be made by the the balance in the customer’s account is Another common phishing tactic is to make a link in
issuing airline. checked before each transaction. If there is not an email (and the fake website where it leads)
C Failure by agent to settle charge backs from a enough money, the customer is unable to pay appear legitimate by subtly misspelling URLs or
non-face-to-face transaction shall be dealt with or withdraw cash without prior agreement. changing the "com" to “biz” or another easily
in accordance with the reporting and remittance • In other debit cards such as ’Visa’, the account overlooked substitution.
procedures concerning Accounting balance will not necessarily be checked and the Some phishing scams even lure victims by telling
irregularities and default action. payment may still go through. them their information has already been jeopardize.
D The agent recognises that receipt of an If overdrawn, the charges will depend on whether or For example, potential victims may receive an email
approval code from the card company does not not there is an authorised overdraft arrangement that appears to come from a major GDS warning
guarantee the transaction, and that any such with the bank. If there is an overdraft arrangement, that their account has recently been exposed to
approval code or other authorisation does not the customer has to pay the agreed amount of fraudulent activity. Users are asked to click a link
(and shall not be deemed to) guarantee that the interest at the end of each month but this is usually within the message so they can "confirm" their
charge will go undisputed. in the case of a much lower than the interest charged on credit UserID and Password. But instead of going to the
rejected transaction, a charge back shall be cards. If there is no overdraft agreement, or if the GDS’ legitimate website, however, victims are
made by the airline. customer exceeds the agreed limit, the bank may taken to a clever lookalike, where their information
E The airline must make all reasonable efforts to allow the payment to go through but the card holder actually is routed to the scammer.
ensure that only valid charge backs are will usually pay much higher fees than if there was If you receive any message asking you to confirm
transacted, and must provide all reasonable an agreed overdraft agreement. account information that has been allegedly "stolen"
documentation in support of them. Any error by or "lost" or encouraging you to reveal personal
a carrier or BSP process may not charge back information to receive a prize, it may be a form of
under the terms of subparagraph D above. phishing.
16.13.Payment Card Fraud It is important for users to know that credit card
companies or GDSs will not call or email
cardholders to request their personal account
16.11.Charge Card information or initiate outbound telemarketing calls.
16.13.1.Types of fraud
16.13.1.7.Pharming
Fraudulent transactions may include chargebacks
16.11.1.General description or credits issued to consumers claiming fraudulent This relies on a computer virus that redirects the
use of their accounts. unwary to a fake website that tries to mimic the
Unlike a regular credit card, a charge card does not portal of the card holder’s online bank account. The
have a monthly spending limit. The card holder can 16.13.1.1.Card-not-present (CNP) fraud login process or the displayed information will not
make an unlimited number of purchases with the necessarily look the same as the legitimate site and
card but is required to pay the balance in full each This includes fraud over the internet, telephone, fax will ask for more information that would normally be
month. Charge cards generally impose a fee and and mail order perpetrated when criminals obtain required.
tack on penalties to discourage user from carrying a payment card details to make fraudulent
balance. Like credit cards, some have a yearly fee. transactions. Because neither payment card nor 16.13.1.8.’Friendly Fraud’
Regardless of fees, for many the cost of having a cardholder is present at the cashier, businesses
charge card is often much lower than the cost of cannot check the physical security features of the This occurs when a merchant receives a claim
having a credit card due to the interest-related debt card to determine if genuine. because the cardholder denies making the
racked up with a credit card. purchase or receiving the order, yet the goods or
16.13.1.2.Card skimming services were actually received. In some instances,
16.11.2.Acceptance/ticketing process the order may have been placed by a family
A counterfeit payment card is made by fraudsters member or friend that has access to the buyer’s
Same procedure as credit cards. using a skimming technique where the card’s data cardholder information.
on the magnetic stripe (on the back of the card) is
electronically duplicated onto a blank card. Cards 16.13.2.Fraud prevention tips
are skimmed using a device that is fitted to a cash
16.12.Debit Card machine, a PIN pad or card reader. Another ploy is 16.13.2.1.General
to use card readers to capture card details
elsewhere, e.g. in restaurants or gas stations. The • Do not let anyone else use the payment card.
card is placed through a device without your • Always take the receipt.
16.12.1.General description knowledge or card readers and small cameras • Keep receipts and shred them before disposal.
attached to cash machines where cameras film the • Only shop from well-known website that display
A debit card is used to buy goods or withdraw cash a secure padlock logo, and have both a landline
by taking amounts directly from the customer’s PIN that is keyed in.
phone number and a real address (not a PO
bank account (payment debited from bank 16.13.1.3.Lost and stolen card fraud box).
account). It can also be used to get ’cashback’ from • Do not give out the PIN code.
shops when buying goods and sometimes for The actual payment card is physically stolen or lost • Avoid obvious PINs such as birth date.
money back from the cashier. The total amount is and a criminal poses as the card holder. • Keep credit cards and passwords or use a
deducted immediately from customer’s bank Password Manager.
account. When using cash machines or paying for 16.13.1.4.Card ID theft
• Keep a note of contact details if credit card is
goods with a debit card, a PIN (personal identity This criminal activity involves stealing details other lost or stolen. Carry these separately from the
number) is required. Most debit cards also serve as than the data on the payment card such as personal cards.
’cheque guarantee cards to ensure that customer’s information used to open or take over a card • Use cards with chip and PIN technology.
cheque will be honoured up to a stated amount. account in the original card holder’s name. • Pick up new cards directly from the bank
To curb spending and avoid impulse buying, debit instead of having this sent to a home address to
cards are the right choice: no monthly bills, no 16.13.1.5.Mail interception avoid non chip-and-PIN payment transactions.
interest charges, and generally no fees to obtain a
debit card from your local bank. Visa and Criminals steal a replacement card or new payment
MasterCard affiliates issue most debit cards, so card from the mail and use them to buy goods. At
merchants that accept Visa and MasterCard credit risk are card holders with communal letter boxes,
cards also accept debit cards. living in flats or student residence halls or who have
moved and failed to redirect their mail.

© 2014 IATA/SITA 494


17. Additional Optional Services
Airlines may opt to offer Additional Services either free of charge or upon payment of a fee. However, these are limited to transactions where the carrier providing
the service issues its own Electronic Miscellaneous Document unless there is a bilateral agreement with another carrier to provide such optional services on
another carrier’s behalf. There are two main types of additional services: segment-associated or stand alone.

Contents Related Charges - fare related charges such as 17.4.1. Other data elements in the EMD
cancellation penalties, non-refundable
17.1 Definitions amounts, rebooking and rerouting charges, Additional Services Filed Fee Amount - the amount
17.2 Types of Service refund/reissue overrides, stopover charges, preceded by the applicable ISO currency code
17.3 Reservations Process weekend surcharges etc. and excess baggage for the service covered by the coupon(s).This
17.4 Ticketing/Payment Process charges amount shall be in the currency of filing of the
17.4.1 Other data elements in the EMD service. When a fee is priced over more than
17.5 Airport Process one coupon, this element will be blank on all
17.6 Service Delivery except the final coupon of the fee component
17.7 Disruptions and Irregular Operations 17.2. Types of Service on which the fee is priced on.
17.8 Lack of Service Delivery Additional Services Filed Fee Bankers Selling Rate
17.9 Revenue Accounting - the BSR used to convert the filed fee into the
17.10 Bilaterally Agreed Additional Services Flight Related Services - those services filed by currency of payment of the EMD. When a fee is
17.11 OC-Validating Carrier Fees carriers which are ticketed by means of an priced over more than one coupon, this
17.12 Reason for Issuance Codes EMD-A booked via a Special Services Request element will be blank on all except the final
17.13 ATPCO Optional Services Industry Sub (SSR) and related to a specific flight segment coupon of the fee component on which the fee
Codes (e.g. products that enhance the in-flight is priced.
17.13.1 Baggage (BG) experience such as, but not limited to, seat Additional Services Number of Services/Fees - The
17.13.2 Frequent flyer selection, meals, blankets and drinks). number of services of the same type that are
17.13.3 Ground transportation/ non-air services Merchandising Related Service - the ability to included in the EMD coupon for the same
17.13.4 In-flight entertainment purchase items from a catalogue such as, but passenger.
17.13.5 Lounge not limited to, logo T-shirts and other items.
17.13.6 Meal/ beverage Refund/Reissue Override (Fare Related Service) -
17.13.7 Pets the pre-purchase of the ability to change an
17.13.8 Rule override itinerary filed by the carrier. 17.5. Airport Process
17.13.9 Pre-reserved seat assignments Ticket Related Services - those services filed which
17.13.10Standby are ticketed by means of an EMD-S cross-
17.13.11Store referenced to a ticket and booked via a Special Carriers shall ensure that Departure Control
17.13.12Travel services Services Request (SSR) or Auxiliary Segment Systems and third party ground handlers (where
17.13.13Unaccompanied travel (SVC). This service may or may not be related applicable) are able to handle such EMD-A for the
17.13.14Upgrade to a flight segment (e.g. items associated to purpose of check-in and ground handling.
17.13.15Medical ticket purchase such as, but not limited to travel Third party ground handlers have to be advised of
17.13.16RFISC starting with 98 - 99 insurance or flight related services such as any EMD-S required for the confirmation for the
17.14 Online Sales of Additional Services in meals, etc. where the preferred ticketing provision of a service (e.g. Lounge access).
Interline ET Scenarios method is not the EMD-A).
17.14.1 Scope
17.14.2 Objective
17.14.3 Reservations 17.6. Service Delivery
17.14.4 Ticketing 17.3. Reservations Process
17.14.4.1EMD issuance and system update
message process Carriers shall determine when the service has been
17.14.4.2EMD-A coupon usage process One type of additional service is segment consumed:
17.14.4.3Request airport control by ET validating associated using SSR ASVC and the other is non- • Issue an EMD-A for those services considered
carrier segment associated using SVC. as consumed upon check-in at the time the
17.14.5 Airport Process Additional services shall be booked in accordance electronic ticket is lifted
with the following provisions. All messages • Issue an EMD-S for those services that are not
indicated in this section will use established teletype to be considered as consumed at the same
message formats. time the electronic ticket is lifted. Such EMD-S
17.1. Definitions The booking source shall send a request for the may be considered to be flight related, where
Additional Service to the carrier. This request may the carrier has determined that the preferred
be via a Special Service Request (SSR) for a flight method of ticketing is an EMD-S (e.g. provision
Additional Services - those services, other than related request, or via an auxiliary segment (SVC) of on board meals, pre-reserved seating, in-
passenger air transportation, provided to a for a non-flight related request. flight entertainment, etc.), or non-flight related
passenger for which there may or may not be a On receipt of this request, the carrier will respond to (e.g. the purchase of kennels, bike boxes,
charge. the booking source in one of three ways: merchandise, etc.).
Concurrence - an agreement from one carrier to - Confirm the Additional Service request and Carrier shall determine which EMD shall be issued.
permit the assessment of another carrier’s confirm that no EMD is required. No further In the case of an EMD-S, carriers shall determine
optional service in which the concurring carrier action will be required by the booking source; when the service paid for is to be considered as
participates. - Confirm the Additional Service request with a consumed and will be responsible for changing the
Electronic Miscellaneous Document (EMD) - an request for the issuance of an EMD. The coupon status to USED.
electronic record issued by a carrier or its booking source shall issue an EMD and send In order to deliver purchased in-flight services,
authorised agent, in accordance with confirmation of the EMD issuance to the carrier. cabin crew shall be provided with the information
applicable tariffs, for the collection of - Deny the Additional Service request. No further necessary to provide the service on board.
miscellaneous charges. action will be required by the booking source. Information shall include but not be limited to: the
Electronic Miscellaneous Document Associated If the booking source is already aware that the type of service, name of passenger and seat
(EMD-A) - an EMD issued for the collection of Additional Service is offered by the carrier and an number.
miscellaneous and excess baggage charges EMD is required, they may send an SSR request for
that are to be lifted with an ET flight coupon(s). the service (e.g. UMNR) together with the
The association between an EMD value Additional Service SSR identifying the specific
coupon(s) and the corresponding ET flight service sub code in the same teletype message. 17.7. Disruptions and Irregular
coupon(s) requires that the coupon status of The carrier response may be either to Operations
both remain synchronised. - confirm the Additional Service request with a
Electronic Miscellaneous Document Stand Alone request for issuance of an EMD. The booking
(EMD-S) - issued for residual value or the source shall issue an EMD and send Where a carrier experiences an irregular operation
collection of miscellaneous charges that are not corresponding confirmation to the carrier; or (e.g. a cancellation due to technical or
to be lifted with an ET flight coupon(s). - deny the Additional Service request. No further meteorological reasons) and/or is unable to provide
Optional Services - a data source provided by action will be required by the booking source. the service (for example due to an equipment
ATPCO for additional services an airline offers change), a refund may be provided in accordance
the customer for which the customer has a with the carrier’s conditions of carriage.
choice regarding whether to accept and/or Carriers may not involuntary reroute Additional
purchase the service. A fee may or may not be 17.4. Ticketing/Payment Process Services on to other carriers unless bilaterally
charged for the service. ATPCO’s Optional agreed.
Services product can include data for required In the case of schedule changes, carriers shall
services such as the unaccompanied minor An Electronic Miscellaneous Document shall be determine whether the additional service can be
services or oxygen onboard a flight. issued as payment for the Additional Services. See provided for the new flight(s)/routing.
Other Charges - charges such as taxes/fees/ Chapter 14.8. for EMD issuance procedures.
charges, flight related services, merchandising
related service, ticket related services, etc.,
excluding excess baggage charges

© 2014 IATA/SITA 496


17. Additional Optional Services
Sub Commercial Name RFIC 17.13.5.Lounge 17.13.11.Store
Code Sub Commercial Name RFIC Sub Commercial Name RFIC
0E5 UP TO 22LB 10KG AND 85LI C Code Code
215LCM 0AG EXECUTIVE LOUNGE E 0BB ADULT POLO SHIRT-SM F
0E8 UP TO 50LB 23KG AND 55LI C 0BX LOUNGE ACCESS E 0BC ADULT POLO SHIRT - MD F
140LCM 0BD ADULT POLO SHIRT - LG F
0EA SLEEPING BAG C 0BE ADULT POLO SHIRT - XL F
0EB RUCKSACK/KNAPSACK C 17.13.6.Meal/ beverage
0EC BICYCLE C
0ED SPORTING FIREARMS C Sub Commercial Name RFIC
0EE SCUBA EQUIPMENT C Code 17.13.12.Travel services
0F0 HOCKEY EQUIPMENT C 0AI BREAKFAST G Sub Commercial Name RFIC
0F4 STROLLER or PUSHCHAIR C 0AJ CONTINENTAL G Code
0FY GOLF EQUIPMENT C BREAKFAST 0BG TRIP INSURANCE D
0G1 SLED OR SLEDGE C 0AK DINNER G 0BK PTA/ TKT ON DPTR D
0G5 INFANT CAR SEAT C 0AL DIABETIC DINNER G 0BL CHARTER B
0GI WINDSURF EQUIPMENT C 0AM HOT DINNER G 0BU LOST TICKET FEE D
0GO UP TO 50LB 23KG AND 62LI C 0AN VEGETARIAN DINNER G 0BW CHECK IN A
158LCM 0AO KOSHER DINNER G
0GP UP TO 50LB 23KG AND 81LI C 0AP LUNCH G
208LCM 0AQ KOSHER LUNCH G 17.13.13.Unaccompanied travel
0GU FLOWERS OR PLANTS C 0AR VEGETARIAN LUNCH G Sub Commercial Name RFIC
0H1 SPECIALTY ITEM C 0AS DIABETIC LUNCH G Code
0IA BAGGAGE SPECIAL CHARGE C 0AT SNACK G 0BH UNACCOMPANIED MIONR E
0IE EXCESS PIECE AND C 0AU KOSHER SNACK G 0BI UNACCOMPANIED SENIOR E
VALUATION 0AV ALCOHOLIC DRINK G 0BY PASSENGER ASSISTANCE E
0IO FRUITS AND VEGETABLES C 0AW NON-ALCOHOLIC DRINK G 0BZ UM FEE - DOMESTIC E
0IW GARMENT BAG C 0AX BEVERAGE G 0B0 UM FEE - INTERNATIONAL E
0IV GAME MEAT C 0B3 MEAL G
0IZ UP TO 50LB 23KG AND 81LI C 0G9 MEAL CHICKEN 1 G

ADDITIONAL OPTIONAL SERVICES


208LCM 0HA MEAL CHICKEN 2 G 17.13.14.Upgrade
0JE TELEVISION UP TO 29LI C 0HB MEAL CHICKEN 3 G
0HF MEAL CHILDRENS G Sub Commercial Name RFIC
74LCM Code
0JF TELEVISION OVER 29LI C CHICKEN
0HI MEAL DUCK G 0BJ UPGRADE A
74LCM
0J7 UP TO 31LB 14KG AND 55LI C 0HH MEAL KOSHER LAMB G
140LCM 0HL MEAL PASTA 1 G
0KV ANTLERS UP to 50LB 23KG C 0HK MEAL BREAKFAST EGGS2 G 17.13.15.Medical
0KX UP TO 31LB 14KG AND 62LI C 0HM MEAL PASTA 2 G Sub Commercial Name RFIC
158LCM 0HP MEAL PORK G Code
0IN BOXES C 0HN MEAL VEG GLUTEN G 0AH WHEELCHAIR E
0M7 Funeral Urn C LACTOSE FREE 0B2 MEDICAL ASSISTANCE E
0M8 Over 70LB 32KG and 80LI C 0B4 OXYGEN G
203LCM 0B7 STRETCHER G
0MN PET IN CABIN 17.13.7.Pets
0NA Sporting surfboard Scuba1 C Sub Commercial Name RFIC
0NE Up to 77LB 35KG and 65LI C Code 17.13.16.RFISC starting with 98 - 99
165LCM 0A0 PET IN HOLD LARGE C
0A1 PET IN HOLD EXTRA LARGE C Reason for issuance sub codes beginning with 98
0AY SMALL PET IN HOLD C and 99 are reserved and not available for use
17.13.2.Frequent flyer 0AZ MEDIUM PET IN HOLD C Sub Definition RFIC
Sub Commercial Name RFIC 0BT PET CARRIAGE - PET IN C Code
Code CABIN 999 Under collections fares D
0CM MILEAGE ACCRUAL - i 0i9 PET BAG C 998 Under collections TFCs D
BONUS MILES 997 Deposits down payments D
0NF BONUS MILES A 996 Refundable balances D
17.13.8.Rule override 995 Cancellation fee D
Sub Commercial Name RFIC 994 Rebooking fee domestic with D
17.13.3.Ground transportation/ non-air Code taxes e.g. VAT where applicable
services 0A2 REISSUE OVERRIDE * 993 Rebooking Fee international D
0A3 REFUND OVERRIDE * 992 Ticket Amendment Fee D
0A4 REISSUE/REFUND OVERRIDE * 991 Ticket fee D
* not applicable 990 Booking fee D
Sub Commercial Name RFIC 99K Involuntary downgrading A
Code 99J Discount card D
0AB ELECTRIC CART B 17.13.9.Pre-reserved seat assignments 99I Residual value D
0BM BUS B 99H Upgrade airport tax D
0BN CAR HIRE B Sub Commercial Name RFIC
Code 980 Land service B
0BO HOTEL ACCOMMODATIONS B 981 Cabin baggage C
0BP TOUR LAND B 0A5 AISLE SEAT EXIT ROW A
0A6 WINDOW SEAT EXIT ROW A 982 Cargo 1 to 25 pounds C
ARRANGEMENTS 983 Cargo 26 to 50 pounds C
0BQ TRAIN B 0A7 CENTER SESAT EXIT ROW A
0A8 PRE-RESERVED AISLE SEAT A 984 Cargo 51 to 75 pounds C
0BR TRANSFER B 985 Cargo Airway Bill C
0DE AIRPORT PARKING B 0A9 PRE-RESERVED WINDOW A
SEAT 986 Cargo Mail Envelope C
0BA PRE-RESERVED CENTER A 987 Cargo Small Package C
SEAT 988 Credit card charge D
17.13.4.In-flight entertainment 0B5 SEAT ASSIGNMENT A 98A Non revenue international service D
Sub Commercial Name RFIC 0B6 SLEEPER BERTH A fee
Code 0B8 PREMIUM SEATING A 98B Transportation credit voucher D
02N OVERHEAD G 0CQ PREMIUM SEATING A 98C Unspecified transportation D
ENTERTAINMENT SUBSCRIPTION 98D For refund only D
02O PERSONAL G 0CR AISLE SEAT BULKHEAD A 98E Non refundable amount D
ENTERTAINMENT 0CS WINDOW SEAT BULKHEAD A 98F Penalty fee D
02P 110V AC POWER G 0CT CENTER SEAT BULKHEAD A 98G Booking code discrepancy D
02Q USB POWER G 98H Stopover charge D
02R LIVE SATELLITE TV G 98I Service charge D
0AC FUN PACK G 17.13.10.Standby 98J Miscellaneous charge D
0AD PILLOW/BLANKET PACK G 98K Net fare difference D
0AE HEADSET G Sub Commercial Name RFIC
0AF VIDEO GAMES G Code
0B1 INFLIGHT G 0BV STANDBY A
ENTERTAINMENT 0CP STANDBY CONFIRMED A
0CL INTERNET ACCESS G

499 © 2014 IATA/SITA


Carriers’ Special Regulations
Carriers’ Special Regulations

Carriers’ Special
Regulations
The regulations published in this part of the
Passenger Air Tariff are based on information
received from the respective carrier. Any queries
concerning the contents shall be directed to the
carriers concerned.

Summary
Special regulations of the following carriers in this
Part

1. Alia - The Royal Jordanian Airline


2. Iberia
3. Oman Air
4. Nepal Airlines
5. TAAG - Linhas Aereas De Angola - Angola
Airlines
6. TAP Portugal

CARRIER REGULATIONS

501 © 2014 IATA/SITA


How to Use Ticketed Point Mileages (TPM)
This example illustrates how Ticketed Point Mileages are shown

BETWEEN / AND TPM GI

Origin and Destination Cities


TPM distances are published from the Aalborg DK Origin and Destination Country Codes
Origin city to the Destination city in The country codes of the Origin and
alphabetical order Destination cities
Billund DK 97 EH
Copenhagen DK 148 EH
Oslo NO 220 EH

Aalesund NO
Global Indicator (GI)
Indicates the global routing direction
Ticketed Point Mileage (TPM) Bergen NO 160 EH applicable to the TPM distance
The TPM distance applicable between Copenhagen NO 533 EH
the Origin and Destination cities Oslo NO 233 EH

Definition
Ticketed Point Mileages (TPM) reflect flown distances between points contained in each flight coupon of a passenger’s ticket

Period of Application
The Ticketed Point Mileages contained in this publication apply during the period 1 April 2014 through 30 September 2014

Use of Ticketed Point Mileages


The sum of ticketed point mileages is measured against the Maximum Permitted Mileage (MPM) distance to determine the fare applicable for any given journey

How to Read Distances


Ticketed Point Mileages are published in full alphabetical order (for example the TPM distance between Abu Dhabi and Rome is also published in the direction Rome - Abu
Dhabi)

Symbols
# The city does not have an airport (Off-line point)

Global Indicators (GI)


The global indicator codes next to the TPM distances are defined in Section 1.1.3 and 2.5.8 and are summarized below for easy reference
TPM

AP between Area 2 and Area 3 via the Atlantic and the Pacific
AT between Area 1 and Area 2/Area 3 via the Atlantic (other than SA)
EH between Area 2 and Area 3 via Eastern Hemisphere (other than FE/RU/TS). Within Area 2 or within Area 3
FE between Russia (in Europe)/Ukraine and Area 3 with nonstop service between Russia (in Europe)/Ukraine and Area 3 other than Japan,
Korea (Dem. People’s Rep. of), Korea (Rep. of)
PA - between Area 3 and Area 1 via Pacific (other than between SWP and South America via North America and North/Central Pacific);
- not applicable for routings on non-stop services between Canada/USA and South Asian Subcontinent;
- between TC1 and TC2 (via the Pacific) and via TC3
PN between South America and South West Pacific via North America but not via Area 3 except SWP
RU between Russia (in Europe) and Area 3 with nonstop service between Russia (in Europe) and Japan, Korea (Dem. People’s Rep. of), Korea (Rep. of);
not via another country(ies) in Europe
SA between Argentina, Brazil, Chile, Paraguay, Uruguay and South East Asia, South Asian Subcontinent, via the Atlantic only via point(s) in
South East Asia, South Asian Subcontinent, South Atlantic Area, Central Africa, Southern Africa, Indian Ocean Islands or via direct transatlantic services
TS between Area 2 and Area 3 (Trans Siberian route) with a sector having nonstop service between Europe and Japan, Korea (Dem. People’s Rep. of), Korea (Rep.
of) (other than FE/RU)
WH within Area 1 (Western Hemisphere)

511 © 2014 IATA/SITA


Akron OH US
BETWEEN / AND TPM GI BETWEEN / AND TPM GI BETWEEN / AND TPM GI BETWEEN / AND TPM GI BETWEEN / AND TPM GI BETWEEN / AND TPM GI

Brazzaville CG 1497 EH NDjamena' TD 577 EH Jimma ET 165 EH Manchester GB 1630 EH


D g r o b l a A Aalborg DK Brussels BE 3192 EH Niamey NE 447 EH Johannesburg ZA 2526 EH Marrakech RMAI z a
124 w h
EH A Aitutaki Atl CK
Cairo EG 2897 EH Owerri NG 259 EH Juba SS 571 EH Marseille FR 1213 EH
Aarhus DK 62 EH Casablanca MA 1958 EH Paris FR 2765 EH Kebri Dehar ET 481 EH Metz/Nancy FR 1529 EH Atiu Island CK 134 EH
Alicante ES 1385 EH Conakry GN 728 EH Port Harcourt NG 299 EH Khartoum SD 623 EH Mulhouse FR 1495 EH Rarotonga Is CK 163 EH
Amsterdam NL 388 EH Cotonou BJ 441 EH Sokoto NG 294 EH Kigali RW 964 EH Munich DE 1675 EH
Barcelona ES 1144 EH Dakar SN 1132 EH Warri NG 262 EH Kilimanjaro TZ 867 EHK C l t A
Nantes i k a
FR t u
1235 tEH i A #Aix En Proven FR
Billund DK 97 EH Douala CM 944 EH Yola NG 368 EH Kinshasa CD 1856 EH Oslo NO 2270 EH
Copenhagen DK 148 EH Dubai AE 4147 EH Kuala Lumpur MY 4624 EH Paris FR 1437 EH Paris FR 401 EH
Esbjerg DK 121 EH Freetown GSL N 678
a j EH
u b A Abu Simbel EG Kuwait KW 1521 EH Stockholm SE 2362 EH
Istanbul TR 3200 EH Lagos NG 2433 EH
Faroe Is FO 688 EH
Johannesburg ZA 3153 EH Lalibela ET R F
212 EH n eToulouse
v o r
Zurich P FR
n E
CH
1094
1522 x i EH
EHA # Aizawl IN
Gazipasa TR 1770 EH Aswan EG 136 EH
Istanbul TR 1405 EH Kano NG 971 EH Cairo EG 571 EH Libreville GA 2106 EH Guwahati IN 182 EH
Las Palmas ES 2361 EH Kinshasa CD 1513 EH Lilongwe A MW
M TG r 1625i d EH
a g A Agartala IN Imphal IN 100 EH
Lagos NG
London
Malaga
GB
ES
550
1558
EH
EH
G E
Libreville l e b m
GA i S 508
979
EH
uEH b A Acapulco MX Lome
London GB
2579
3668
EH
EH Bengaluru IN 1160 EH
Kolkata IN 287 EH
Molde NO 439 EH Lome TG 362 EH Luanda AO 2150 EH Delhi IN
Nice FR 935 EH Malabo GQ 886 EH
Amarillo TX US 1444 WH
Lubumbashi CD 1620 EH Guwahati
N I IN l 1015
w a EH
z i A Ajaccio
155 EH
FR
Des Moines IA US 1753 WH
Orland NO 467 EH Monrovia LR 462 EH Detroit MI US 2027 WH Lusaka ZM 1824 EH Hyderabad IN 944 EH
Nairobi KE 2852 EH Mahe Is SC 1482 EH Agen FR 445 EH
Oslo NO 220 EH Fayettevil AR US 1378 WH Imphal IN 178 EH Amsterdam NL 742 EH
Palma Mallorc ES 1254 EH NDjamena' TD 1391 EH Greenville SC US 1674 WH Malabo GQ 2097 EH Kolkata IN 199 EH
Niamey NE 706 EH Manila PH 5558 EH Basle CH 397 EH
Stavanger NO 198 EH Houston TX US 945 WH Mumbai IN 1234 EH Bordeaux FR 519 EH
Stockholm SE 315 EH Nouakchott MR 1231 EH Indianapo IN US 1800 WH Maputo MZ 2448 EH
Ouagadougou BF 518 EH Mekele Brest FR 785 EH
Stord NO 262 EH
Paris FR 3048 EH
Jacksonvil FL US 1721 WH
Milan N I a ET
IT l a 314
t r
3078
EH
a g
EH A Agatti Island IN Brive-La-Gail FR 430 EH
Kansas Cit MO US 1588 WH Brussels BE 654 EH
Pointe Noire CG 1381 EH Mombasa KE 902 EH
D g r o b l a A Aalesund NO Tunis TN 2361 EH
Laredo TX US 752 WH
Mumbai IN 2383 EH
Bengaluru IN 530 EH Caen FR 672 EH
Little Ro AR US 1329 WH Kochi IN 284 EH Castres FR 350 EH
Alicante ES 1703 EH Yaounde CM 1070 EH Mexico City MX 183 WH Muscat OM 1652 EH
Nairobi KE 725 EH Clermont-Ferr FR 388 EH
Amsterdam NL 711 EH Midland TX US 1380 WH
N I d n a l s I Geneva CH 327 EH
Antalya I C TRn a j d
2059 i b
EH A Abilene TX US Monterrey MX 622 WH NDjamena' TD i t t
1629 a g
EH A Agen FR
Ndola ZM 1672 EH La Rochelle FR 606 EH
Bergen NO 160 EH New York NY US 2283 WH Ajaccio FR 445 EH Liege BE 623 EH
Copenhagen DK 533 EH Dallas/Ftw TX US 163 WH Omaha NE US 1712 WH Niamey NE 2499 EH
Ouagadougou BF 2746 EH Castres FR 95 EH Lille FR 657 EH
Gdansk PL 720 EH Pensacola FL US 1432 WH Paris FR 348 EH Limoges FR 471 EH
Paris FR 3464 EH
S U X T Las Palmas e n
ES e l
2584 i EHb A Abu Dhabi AE Pittsburgh PA US 2056 WH
Pointe Noire CG 2085 EH London GB 786 EH
London GB 793 EH Raleigh NC US 1880 WH Luxembourg LU 547 EH
Nice FR 1307 EH Addis Ababa ET 1485 EH Tijuana MX 1529 WH R Janeiro RJ BRR F 6000n e g
AT A Agra IN
Riyadh SA 1221 EH Lyon FR 322 EH
Oslo NO 233 EH Aden YE 1012 EH Toronto ON CA 2185 WH Allahabad IN 262 EH Marseille FR 211 EH
Riga LV 731 EH Ahmedabad IN 1152 EH Washington DC US 2069 WH Rome IT 2779 EH
Sanaa YE 574 EH Delhi IN 111 EH Metz/Nancy FR 504 EH
Stavanger NO 259 EH Al Ain AE 74 EH Wichita KS US 1458 WH Khajuraho IN 197 EH Milan IT 255 EH
Trondheim NO 163 EH Almaty KZ 1827 EH Sao Paulo SP BR 6227 AT
Semera ET 501 EH Mumbai IN 645 EH Montpellier FR 272 EH
Vilnius LT 876 EH Amman X M oJO c l 1232
u p EH
a c A Accra GH Varanasi IN 326 EH Mulhouse FR 397 EH
Amsterdam NL 3218 EH Seoul KR 5730 EH
Singapore SG 4820 EH Nantes FR 627 EH
d n u s e l a A Aarhus DK Astana KZ 2056 EH Abidjan CI 261 EH Nice FR 145 EH
Athens GR 2018 EH Stockholm SEN I 3657a EH
r g A Agri TR
Abuja NG 556 EH Tel Aviv Yafo IL 1616 EH Olbia IT 82 EH
Aalborg DK 62 EH Baghdad IQ 869 EH Addis Ababa ET 2680 EH Oslo NO 1268 EH
Bahrain BH 271 EH Toronto ON CA 7163 AT Ankara TR 533 EH
Alicante ES 1348 EH Amman JO 2957 EH Washington DC US 7176 AT Paris FR 573 EH
Bangkok TH 3091 EH Istanbul TR 741 EH Perpignan FR 309 EH
Copenhagen DK 92 EH Amsterdam NL 3240 EH Zanzibar TZ 1051 EH
Gerona ES 1055 EH Basrah IQ 590 EH Atlanta GA US 5676 AT Poitiers FR 530 EH
Gothenburg SE 113 EH Beijing CN 3712 EH Banjul GM 1295 EH R T i r g A Aguadilla PR Rennes FR 667 EH
Las Palmas ES 2341 EH Beirut LB 1314 EH T E
Beirut a b a b A
LB s i
3002 dEH d A Adelaide SA AU Rodez FR 362 EH
London GB 541 EH Belgrade RS 2372 EH Bissau GW 1174 EH Austin TX US 2090 WH Rome IT 187 EH
Malaga ES 1528 EH Bengaluru IN 1703 EH Cairo EG 2662 EH Alice Spri NT AU 820 EH Boston MA US 1777 WH Stockholm SE 1259 EH
Manchester GB 645 EH Berlin DE 2878 EH Casablanca MA 1978 EH Auckland NZ 2021 EH Denver CO US 2682 WH Strasbourg FR 461 EH
Oslo NO 271 EH Brisbane QL AU 7486 EH Conakry GN 962 EH Brisbane QL AU 1004 EH Ft Lauder FL US 983 WH Toulon FR 168 EH
Palma Mallorc ES 1212 EH Brussels BE 3204 EH Cotonou BJ 183 EH Broken Hi NS AU 266 EH Houston TX US 1942 WH Toulouse FR 395 EH
Stockholm SE 325 EH Cairo EG 1468 EH Dakar SN 1337 EH Cairns QL AU 1326 EH Jackson WY US 3084 WH
Casablanca MA 3751 EH Canberra AC AU 603 EH Los Angel CA US 3321 WH
FL R F USo i c c a j A Akhiok AK US
Douala CM 697 EH
Chengdu CN 3045 EH Dubai AE 3899 EH Ceduna SA AU 341 EH Miami 1189 WH
K D s u h r a A Aasiaat GL Chennai IN 1855 EH Frankfurt DE 3112 EH Coober Ped SA AU 467 EH New York NY US 1586 WH Kodiak AK US 90 WH
Chicago IL US 7261 AT Freetown SL 918 EH Darwin NT AU 1630 EH Orlando FL US 1135 WH
Ilulissat GL 57 WH Denpasar-Bali ID 2337 EH San Anton TX US 2134 WH
Chittagong BD 2368 EH Istanbul TR 3037 EH
Kangerlussuaq GL 131 WH
Colombo LK 2061 EH Johannesburg ZA 2892 EH Dubai AES U 6839 K EHA San Franci CA k
US o i
3563 h WHk A Akiachak AK US
Nuuk GL 322 WH Gold Coast QL AU 997 EH Seattle WA US 3679 WH
Qasigiannguit GL 44 WH Damascus SY 1248 EH Kano NG 742 EH
Dammam SA 324 EH Hamilton VI AU 271 EH W Palm Be FL US 1026 WH Akiak AK US 9 WH
Qeqertarsuaq GL 41 WH Kigali RW 2191 EH Bethel AK US 22 WH
Delhi IN 1428 EH Kumasi GH 125 EH Hobart TS AU 727 EH
Sisimiut GL 126 WH Hong Kong Kwethluk AK US 9 WH
Delma Island
Dhaka
AE
BD
135
2260
EH
EH
Lagos NG 250 EH R P
Kalgoorlie-WA a l HK
AUl i 4274
d a
1032
EH
u g
EH A Aguascaliente MX Tuluksak AK US 25 WH
Lisbon PT 2360 EH
G t a a i s a A Abadan IR Doha QA 191 EH Lome TG 105 EH Kingscote SA AU 80 EH Cancun MX 997 WH
Dubai AE 67 EH London GB 3177 EH Kuala Lumpur MY S U
3545 EH K A
Charlotte NC k a USh c 1618
a i WHk A Akiak AK US
Ahwaz IR 72 EH Dublin IE 3684 EH Melbourne VI AU 396 EH Cincinnati OH US 1581 WH
Bandar Abbas IR 536 EH Madrid ES 2419 EH
Dusseldorf DE 3117 EH Malabo GQ 625 EH Mildura VI AU 208 EH Cleveland OH US 1801 WH Akiachak AK US 9 WH
Esfahan IR 256 EH Erbil IQ 1027 EH Mt Gambier SA AU 231 EH Columbus OH US 1696 WH Bethel AK US 31 WH
Mashhad IR 775 EH Monrovia LR 716 EH
Frankfurt DE 3014 EH Nairobi KE 2600 EH Olympic Da SA AU 324 EH Dallas/Ftw TX US 830 WH Kwethluk AK US 18 WH
Shiraz IR 270 EH Fujairah AE 127 EH Perth WA AU 1316 EH Detroit MI US 1797 WH Tuluksak AK US 16 WH
Tehran IR 399 EH New York NY US 5119 AT
Geneva CH 3053 EH Ouagadougou BF 476 EH Pt Augusta SA AU 177 EH Grand Jct CO US 1607 WH
Ho Chi Minh C VN 3542 EH Rome IT 2619 EH Portland VI S AU U 289K EH
A Grand Rap MI US k a i
1752 WHk A Akita JP
R I n a d a b A Abakan XU Hong Kong HK 3745 EH Sao Tome ST 596 EH Pt Lincoln SA AU 154 EH Harlingen TX US 994 WH
Hyderabad IN 1622 EH Sunyani GH 197 EH Singapore SG 3359 EH Houston TX US 702 WH Nagoya JP 380 EH
Moscow RU 2095 FE Islamabad PK 1290 EH Takoradi GH 121 EH Sydney NS AU 724 EH Indianapo IN US 1557 WH Osaka JP 439 EH
Norilsk XU 1084 EH Istanbul TR 1855 EH Tamale GH 279 EH Whyalla SA AU 143 EH Jacksonvil FL US 1520 WH Sapporo JP 238 EH
Jakarta ID 4106 EH Windhoek NA 2275 EH Little Ro AR US 1086 WH Seoul KR 741 EH
U X n a k a b A Abbotsford BC CA Jeddah SA U A
992 EH A S e d i a l e d A Aden YE Los Angel CA US 1288 WH Tokyo JP 279 EH
Johannesburg ZA 3908 EH Mexico City MX 258 WH
Karachi HPKG a r
797 c c
EH A Adak Is AK US Abha SA 408 EH
Calgary AB CA 397 WH
Kathmandu NP 1926 EH Abu Dhabi AE 1012 EH
Raleigh NC P USJ a t
1747 i k
WH A Aklavik NT CA
Edmonton AB CA 488 WH Anchorage AK US 1190 WH Richmond VA US 1862 WH
Kelowna BC CA 149 WH Khartoum SD 1546 EH Al Ghaydah YE 725 EH Shreveport LA US 905 WH Inuvik NT CA 40 WH
Montreal QC CA 2272 WH Kish Island IR 149 EH Amman JO 1426 EH Tijuana MX 1164 WH
Puerto Vallar MXS U 2175 KWH A Kochi s I
IN k a
1749 EHd A Adana TR Asmara ER 444 EH Tucson AZ US 1615
Regina SK CA 808 WH Kozhikode IN 1668 EH Ataq YE A 169C T
EH N Tulsa OK k i
US v a
1068 l WH
WHk A Akron OH US
Saskatoon SK CA 720 WH Kuala Lumpur MY 3473 EH Ankara TR 250 EH Bahrain BH 998 EH Wichita KS US 1161 WH
Antalya TR 254 EH Albuquerqu NM US 1453 WH
Toronto ON CA 2052 WH Kuwait KW 520 EH Berbera SO 167 EH Amarillo TX US 1437 WH
Winnipeg MB CA 1138 WH Lagos NG 3597 EH Berlin DE 1498 EH Bossaso SO 454 EH
Lahore PK 1310 EH Bodrum TR 419 EH X M Cairoe t n e i lEG a c s a
1480 u g
EH A Ahe PF Atlanta GA US 537 WH
Cologne DE 1682 EH Austin TX US 1280 WH
Larnaca CY 1440 EH Dammam SA 993 EH
o f s t o b b A Aberdeen GB Latakia SY 1341 EH Dusseldorf DE 1708 EH Doha QA 960 EH
Arutua PF 62 EH Baltimore MD US 399 WH
Ercan CY 162 EH Fakarava PF 120 EH Baton Roug LA US 985 WH
Amsterdam NL 439 EH London GB 3403 EH Dubai AE 1078 EH Manihi PF 14 EH Boston MA US 548 WH
Los Angel CA US 8378 AT Frankfurt DE 1600 EH Galcaio SO 468 EH
Belfast GB 233 EH Hamburg DE 1667 EH Tahiti PF 311 EH Branson MO US 804 WH
Bergen NO 341 EH Luanda AO 3608 EH Hodeidah YE 196 EH Takaroa PF 85 EH Buffalo NY US 356 WH
Madinah SA 927 EH Hanover DE 1635 EH Istanbul TR 2170 EH
Birmingham GB 330 EH Istanbul TR 432 EH Burbank CA US 2069 WH
Bristol GB 404 EH Mahe Is SC 2009 EH Jeddah SA 712 EH Charleston SC US 573 WH
Cardiff GB 413 EH Male MV 1887 EH Izmir TR 464 EH Mogadishu SO F P
748 e h
EH A Ahmedabad IN Charlotte NC US 404 WH
Manchester GB 3522 EH Jeddah SA 1096 EH Mukalla YE 316 EH
Copenhagen DK 578 EH Madinah SA 899 EH Abu Dhabi AE 1152 EH Chattanoog TN US 640 WH
Dublin IE 306 EH Mangalore IN 1551 EH Mumbai IN 1898 EH Chicago IL US 335 WH
Manila PH 4352 EH Munich DE 1420 EH Nairobi KE 1155 EH Bagdogra IN 1171 EH
Durham GB 190 EH Nuremberg DE 1484 EH Bangkok TH 1944 EH Cincinnati OH US 364 WH
Esbjerg DK 425 EH Melbourne VI AU 7245 EH Riyadh SA 847 EH Colorado CO US 1248 WH
Milan IT 2896 EH Stuttgart DE 1538 EH Sanaa YE 187 EH Bengaluru IN 759 EH
Frankfurt DE 663 EH Trabzon TR 369 EH Bhopal IN 301 EH Columbus OH US 286 WH
Glasgow GB 126 EH Minsk BY 2463 EH Sayun YE 341 EH Dallas/Ftw TX US 1120 WH
Moscow RU 2320 EH Van TR 451 EH Sharjah AE 1098 EH Chandigarh IN 600 EH
Humberside GB 261 EH Chennai IN 855 EH Daytona B FL US 821 WH
Ibiza ES 1278 EH Mukalla YE 754 EH Socotra YE 662 EH Denver CO US 1232 WH
Mumbai R T
IN a n
1237 a d
EH A Addis Ababa ET Taizz YE 87 EH Coimbatore IN 904 EH
Jersey GB 554 EH Delhi IN 472 EH Des Moines IA US 637 WH
Kirkwall GB 124 EH Munich DE 2838 EH Wajir KE 860 EH Detroit MI US 125 WH
Muscat OM 263 EH Abidjan CI 2941 EH Dibrugarh IN 1539 EH
Kristiansund NO 532 EH Doha QA 1335 EH Fayettevil AR US 857 WH
Leeds/Bradfor GB 233 EH Nagoya JP 4866 EH Abu Dhabi AEE Y 1485n EH
e d A Adiyaman TR
Abuja NG 2163 EH Dubai AE 1104 EH Fayettevil NC US 521 WH
London GB 400 EH Nairobi KE 2135 EH Ft Lauder FL US 1038 WH
New York NY US 6852 AT Accra GH 2680 EH Goa IN 529 EH
Manchester GB 267 EH Ankara TR 338 EH Guwahati IN 1319 EH Ft Myers FL US 999 WH
Newcastle GB 152 EH Paris FR 3251 EH Arba Minch ET 216 EH Istanbul TR 549 EH
Asosa ET 300 EH Hyderabad IN 547 EH Greensboro NC US 487 WH
Norwich GB 343 EH Peshawar PK 1220 EH Greenville SC US 488 WH
Phuket TH 3102 EH Axum ET 358 EH Indore IN 205 EH
TPM
Bahar Dar R T nETa m a y i d A Adrar DZ
Nottingham GB 305 EH Jaipur IN 328 EH Hartford CT US 502 WH
Oslo NO 519 EH Prague CZ 2779 EH 204 EH
Bahrain BH 1424 EH Kochi IN 940 EH Houston TX US 1220 WH
Palma Mallorc ES 1241 EH Riga LV 2710 EH Algiers DZ 633 EH Jacksonvil FL US 738 WH
Riyadh SA 489 EH Bamako ML 3185 EH Kolkata IN 1008 EH
Paris FR 602 EH Bordj Mokhtar DZ 470 EH Kuwait KW 1583 EH Jacksonvil NC US 554 WH
Riga LV 978 EH Rome IT 2679 EH Bangkok TH 4195 EH
Beijing CN 5177 EH Constantine DZ 689 EH London GB 4471 EH Kansas Cit MO US 739 WH
Shetland Isl GB 189 EH Sanaa YE 914 EH In Salah DZ 144 EH Knoxville TN US 576 WH
Sao Paulo SP BR 7536 AT Beirut LB 1730 EH Lucknow IN 628 EH
Southampton GB 435 EH Oran DZ 537 EH Madinah SA 2078 EH Las Vegas NV US 1841 WH
Stavanger NO 309 EH Sayun YE 686 EH Berbera SO 435 EH
Blantyre MW 1725 EH Ouargla DZ 414 EH Mumbai IN 276 EH Little Ro AR US 841 WH
Stornoway GB 168 EH Seoul KR 4268 EH Tamanrasset DZ 502 EH Los Angel CA US 2080 WH
Shanghai CN 4067 EH Brazzaville CG 1863 EH Muscat OM 894 EH
Tenerife ES 2118 EH Nagpur IN 442 EH Louisville KY US 441 WH
Wick GB 93 EH Singapore SG 3668 EH Brussels BE 3506 EH
Bujumbura Z BI D r a
1077 r d
EH A Agadez NE New York NY US 7826 AT Manchester NH US 596 WH
Sir Bani Yas AE 119 EH Mcallen TX US 1530 WH
Sydney NS AU 7506 EH Cairo EG 1538 EH Patna IN 901 EH
n e e d r e b A Aberdeen SD US Cotonou BJ 2500 EH Niamey NE 455 EH Port Blair IN 1708 EH Melbourne FL US 897 WH
Tehran IR 793 EH Milwaukee WI US 356 WH
Thiruvanantha IN 1847 EH Dakar SN 3832 EH Pune IN 322 EH
Minneapol MN US 257 WH Raipur IN 600 EH Minneapol MN US 653 WH
Tokyo JP 5023 EH Dammam E NSA z e d
1407 a g
EH A Agadir MA Sharjah AE 1097 EH Montgomery AL US 684 WH
Toronto ON CA 6923 AT Dar Es Salaam TZ 1097 EH
Singapore SG 2583 EH Myrtle Bea SC US 563 WH
e e d r e b A Abha SA Tripoli LY 2555 EH Delhi IN 2830 EH Amsterdam NL 1681 EH
Thiruvanantha IN 1051 EH Nashville TN US 591 WH
Washington DC US 7064 AT Dire Dawa ET 214 EH Basle CH 1495 EH
Aden YE 408 EH Djibouti DJ 345 EH Berlin DE 1916 EH Vishakhapatna IN 858 EH New Bern NC US 624 WH
Zurich CH 2962 EH New Orlean LA US 956 WH
Cairo EG 1080 EH Doha QA 1404 EH Bordeaux FR 1108 EH
Bremen N I Newport Ne VA US 542 WH
Dammam SA 738
uEH Douala CM 2026 EH d aDEb a 1818
d e m h
EH A Ahwaz IR
DubaiE A i b a
AE h D 946 EHb A Abuja NG Dubai AE 1552 EH Brussels BE 1592 EH New York NY US 394 WH
Jeddah SA 314 EH Entebbe UG 757 EH Casablanca MA 237 EH Abadan IR 72 EH Oakland CA US 2171 WH
Accra GH 556 EH Oklahoma C OK US 1028 WH
Madinah SA 475 EH Addis Ababa ET 2163 EH Enugu NG 2147 EH Copenhagen DK 2054 EH Asaloyeh IR 357 EH
Riyadh SA 540 EH Frankfurt DE 3324 EH Dakhla MA 606 EH Bandar Abbas IR 542 EH Omaha NE US 754 WH
Benin City NG 222 EH Orlando FL US 863 WH
Sanaa YE 223 EH Cairo EG 2135 EH Gambela ET 293 EH Deauville FR 1407 EH Dubai AE 590 EH
Sharjah AE 963 EH Gode ET 518 EH Dublin IE 1602 EH Esfahan IR 198 EH Pensacola FL US 810 WH
Calabar NG 302 EH Philadelph PA US 338 WH
Tabuk SA 796 EH Cotonou BJ 378 EH Gonder ET 262 EH Dusseldorf DE 1669 EH Jeddah SA 897 EH
Taif SA 261 EH Guangzhou CN 4993 EH Eindhoven NL 1645 EH Kish Island IR 462 EH Phoenix AZ US 1775 WH
Dubai AE 3344 EH Portland OR US 2076 WH
Enugu NG 190 EH Hangzhou CN 5412 EH Frankfurt DE 1652 EH Kuwait KW 151 EH
Harare ZW 1933 EH Hanover DE 1811 EH Madinah SA 720 EH Providence RI US 543 WH
A S a h b A Abidjan CI Frankfurt DE 2825 EH
Hargeisa SO 363 EH Laayoune MA 313 EH Mashhad IR 716 EH Raleigh NC US 495 WH
Ibadan NG 250 EH Reno NV US 2007 WH
Accra GH 261 EH Ilorin NG 186 EH Ho Chi Minh C VN 4648 EH Las Palmas ES 391 EH Rasht IR 417 EH
Hong Kong HK 5038 EH Leipzig/Halle DE 1832 EH Sari IR 448 EH Richmond VA US 366 WH
Addis Ababa ET 2941 EH Kano NG 222 EH Sacramento CA US 2118 WH
Algiers DZ 2220 EH Lagos NG 314 EH Humera ET 515 EH Liege BE 1599 EH Shiraz IR 267 EH
Inda Selassie ET 386 EH Lille FR 1541 EH Tabriz IR 490 EH St Louis MO US 576 WH
Bamako ML 582 EH Lome TG 452 EH Salt Lake UT US 1586 WH
Bangui CF 1555 EH London GB 2958 EH Istanbul TR 2288 EH London GB 1544 EH Tehran IR 327 EH
Jeddah SA 866 EH Luxembourg LU 1563 EH Yazd IR 338 EH San Anton TX US 1351 WH
Beirut LB 3204 EH Maiduguri NG 449 EH San Diego CA US 2054 WH
Bobo Dioulass BF 410 EH Malabo GQ 391 EH Jijiga ET 272 EH Lyon FR 1322 EH
San Franci CA US 2182 WH
513 © 2014 IATA/SITA
Alphabetical Index Baggage - Involuntary rerouting
Baggage (additional services)
15.10.3.
17.13.1.
477
498
Baggage carriage 3.11.3. 122
Chapter Page
Baggage claim 3.1. 88
Baggage provisions selection criteria 3.3. 89
Baggage rules, general 3.10. 121
Symbols Baggage, Air-sea transportation 3.2.7. 88
Baggage, Carrier (weight based) excess baggage tables 3.7.2. 113
’Fly now pay later’ - Instalment credit 9.1.2. 193 Baggage, Carrier baggage liability 3.5.5. 99
’LESS’ specified discount 13.11.20. 380 Baggage, Carrier conditions of acceptance exceptions 3.5.4. 99
Baggage, Carrier excess baggage provisions 3.7. 101
Baggage, Carrier excess baggage tables 3.7.1. 101
Baggage, Carrier Free baggage allowance 3.5. 91
A Baggage, Carrier special baggage provisions 3.9. 116
Baggage, Carrier sporting equipment provisions 3.9.9. 117
Abbreviations 1.1. 33 Baggage, Carrier unchecked/carry-on 3.5.3. 98
Abbreviations and Definitions 1. 33 Baggage, Carriers Valuation Limit of 3.5.6.1. 100
Abbreviations, miscellaneous 1.1.5. 33 Baggage, categories 3.2. 88
Absorption of passenger’s expenses - involuntary rerouting 15.10.5. 478 Baggage, Checked 3.2.1. 88,
Accommodation, Allocation of - Area 1 7.2. 152 3.5.1. 91
Accompanied infant’s fare, Example 13.11.50. 407 Baggage, Collection 3.6.1. 100
Accompanied infants - Reduction 6.2.1. 135 Baggage, Conversion table (pounds to kilograms) 3.6.3. 100
Accompanied minors - ticket example 13.9.6. 356 Baggage, Definition of terms 3.1. 88
Acquirers (UATP) 16.9.3. 493 Baggage, excess value (carrier) 3.5.6. 100
Actions by Outgoing PTA office 9.2.2.3. 193 Baggage, found and unclaimed 3.12. 122
Additional Services 17.1. 496 Baggage, General conditions (piece/weight) 3.5.7. 100
Additional services filed fee amount - EMD - 456 Baggage, Government Reservation 3.4. 91
Add-on combination, Example 13.11.3. 367 Baggage, In-bond 3.2.3. 88
Address Verification Service 16.3.4. 488 Baggage, Interline checking of 3.11. 121
Advise Passenger Security Information (ADPI) 7.26. 162 Baggage, Issuance of excess baggage tickets 3.6.4. 101
Agency commission 4.1. 129 Baggage, mishandled 3.1. 88
Agents Discount 6.8. 149 Baggage, Mixed class travel 3.2.5. 88
Agents Refund Voucher (ARV) 14.5. 438 Baggage, Pooled 3.2.4. 88
Agents Refund Voucher (Non-BSP) 14.5.2. 438 Baggage, shipped as cargo 3.2.6. 88
Airline 7.20.1. 158 Baggage, Unchecked/cabin 3.2.2. 88
Airline redirect of electronic flight coupon 15.10.6.3. 478 Baggage, Valuation limit of 3.6.2. 100
Airline Reservations Interline Message abbreviations 1.1.9. 34 Banker’s Buying Rate (BBR) 11.1.2. 205
Airport 8.12.1.1. 187 Banker’s Rates of Exchange - Sources 11.9. 207
Airport Control Messages 13.3.6.2. 325 Banker’s Selling Rate (BSR) 11.1.2. 205
Allocation of accommodation - Area 1 7.2. 152 Base fare amount 14.8.4.18. 446,
Allotment agreement 7.32.2.1.3 168 14.8.4.19. 446,
Altered and mutilated tickets 13.2.4. 323 14.8.4.20. 446,
Alternate transportation 8.12.1.1. 187 14.8.4.21. 446,
Ancillary service - 35 14.8.4.22. 446
Angling/fishing equipment 3.9.9.1. 117 Bassinets/ Restraining device 3.9.2. 116
Animals, acceptance of 3.11.9. 122 BBR (Banker’s Buying Rate) 11.1.2. 205
APEX reservations - Exceptions by carrier 7.9.2. 154 Bilateral selling agreements 7.32.2. 167
APEX reservations - General 7.9.1. 154 Billing - 36
APEX ticket sample 13.9.11. 360 Billing and Settlement Plan (BSP) 13.5.1.3. 338
Applicability of fares 2.1.2. 50 Billing carrier - EMD 14.8.2. 444
Applicable Currency for Fares and Charges 11.2. 205 Billing carrier coupon data (EMD) 14.8.2. 444
Applicable fare when mileage exceeded 2.4.1.2. 57 Billing period - 36
Applicable fare when mileage within MPM 2.4.1.1. 57 Block space 7.25. 162
Applicable fares 2.5.5. 72 Block space allocation 7.25.2. 162
Applicable fares - ticketing 11.11.2. 217 BSR (Banker’s Selling Rate) 11.1.2. 205
Application for ship’s crew fare 6.4.2. 145 Business Class Fares 2.1.6.2. 51
Application of Tariff 2. 48
Approved location - 35
Area 2 - Carrier Routing Exceptions 2.4.5.10. 70
Areas, IATA definition 1.2.2. 44
C
Areas, worldwide 1.2.3. 44
ARNK coupon 14.8.4.12. 445 Cabin Baggage (CBBG) 14.7.4. 443
Arrival time 8.14.1.1. 191 Cabotage fares 2.1.5.3. 51
ARV - General 14.5.1. 438 Canary Islands Mileage Exception 2.4.2.4. 58
Assembly point concept 2.1.11.2. 56 Cancellation fee (Definition) - 36
Assessing a journey 2.6.3. 74 Cancellation of reservations, Check-in time limits 7.16. 156
ATPCO Optional Services 17.13. 497 Cancellation, Reservation 7.17.1. 157,
Automated MCO 14.3. 434 7.17.2. 157
Automated Ticket and Boarding pass (ATB) 13.5.1.2. 338 Cancellations (Reservations) 7.12. 154
Cancelled flight 8.14.1.1. 191
Carriage, Limitation on 8.1.2. 170
Carrier 8.12.1.1. 187
B Carrier Identification Plate (CIP) - 36
Carrier Routing Exceptions - Area 2 2.4.5.10. 70
Backhaul check (BHC), Example 13.11.15. 377 Carrier specific PTA information 9.2.3. 194

1 © 2014 IATA/SITA

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