Medical Billing and Coding
Medical Billing and Coding
After settling into the office and grabbing a cup of coffee, a medical coder
usually begins the workday by reviewing the previous day’s batch of patient
notes for evaluation and coding. The type of records and notes depends on
the clinical setting (outpatient or facility) and may require a certain degree of
specialization (Larger facilities may have individuals who focus on medical
specialties while coders who work in smaller, or more general offices, may
have a broad range of patients and medical conditions.).
Selecting the top patient note or billing sheet on the stack, the coder begins
reviewing the documentation to understand the patient’s diagnoses assigned
and procedures performed during their visit. Coders also abstract other key
information from the documentation, including physician names, dates of
procedures, and other information.
Coders rely on ICD-10 and CPT code books to begin translating the
physician’s notes into useful medical codes. ICD-10 and CPT are both coding
systems used in healthcare billing and medical records:
ICD-10
The International Classification of Diseases, 10th Edition, is a diagnostic
coding system that classifies diseases, conditions, and other health
issues. ICD-10 codes are used to specify a patient's diagnosis, which is
important for medical records and insurance claims. ICD-10 codes are
alphanumeric and seven characters long. The first character is a letter,
followed by two numbers that represent the category of disease or injury.
CPT
Current Procedural Terminology is a procedural coding system that describes
the medical services and procedures performed by a healthcare
professional. CPT codes are used to report services to payers for
reimbursement. CPT codes are detailed invoices that list the specific
procedures or services provided to a patient. For example, CPT code 93842
refers to "Electrical stimulation, multiple channels, 4 or more
areas/electrodes".
Example:
Date of Procedure: 6/5/20xx
Patient Name: John Smith
DOB: 10/13/19xx
Diagnosis: Pigmented mole
Procedure Performed: Cryoablation of pigmented mole
Indications: Mr. Smith is a 50-year-old male who comes into the office today
to have a pigmented mole removed. The mole is located on the patient’s
back right at the level of his waistband, which is causing discomfort and
irritation. He is requesting removal of the offending mole. The plan today is
to remove the mole via cryoablation.
Procedure: The area around the mole was prepped with a Betadine solution
and injected with 1 cc of lidocaine mixed with epinephrine. We proceeded to
apply liquid nitrogen to the mole to freeze it down to the cutaneous level for
the adequate destruction of the lesion. I placed a dressing on the area to
avoid irritation by the patient’s clothing. The patient tolerated the procedure
well with no complications, with the plan to return to the office in a week for
follow-up.
Based on the previous note the medical coder would assign the following
codes:
CPT code: 17110 – Destruction (e.g. laser surgery, electrosurgery,
cryosurgery, chemosurgery, surgical curettement), of benign lesions other
than skin tags or cutaneous vascular proliferative lesions; up to 14 lesions.
ICD-9-CM code: D22.5 Melanocytic nevi of the trunk.
Many cases are simple to code. Individual medical coders develop a detailed
understanding of the procedures and commonality of their specific clinic or
facility. Coders occasionally encounter a difficult note requiring in-depth
research, taking more time to code correctly. Even among the more
commonly used codes are significant gray areas open for examination
among coders. With very complex or unusual cases, coding guidelines may
be confusing to interpret. Experienced coders will rely on their network of
peers and professionals to discuss nuances in online forums, networking with
specialists they have met at national conferences, or consult with co-workers
to help understand the issue and determine the proper codes. Ongoing
training and current coding-related periodicals also provide important
opportunities to advance understanding and professionalism.
Finally, the coder completes the chart and begins the next patient record.
This cycle of reading, note taking, assigning codes, and computer entry
repeat with each chart. Most coders will spend most of their day sitting at the
computer reading notes and using their computer to enter data into a billing
system or search for information to clarify the documentation in the notes.
At the end of the day coders return unprocessed work, check productivity
either by a manual count or by running a system report and clean their work
area. Depending on the clinical setting, medical coders may share a
workspace with other coders assigned to opposing shifts where coding may
continue around the clock. Some coders work alone from their home office.
Medical billers, on the other hand, processes and submits claims to insurance
companies and government agencies on behalf of patients. Medical billers
interact with patients and insurance companies, and they create bills for
patients based on the codes from the medical coder.
The medical coder and medical biller may be the same person or may work
with each other to ensure invoices are paid properly. To help promote a
smooth coding and billing process, the coder checks the patient’s medical
record (i.e., the transcription of the doctor’s notes, ordered laboratory tests,
requested imaging studies, and other sources) to verify the work that was
done. Both works together to avoid insurance payment denials.
The medical coder and biller process a variety of physician services and
claims daily. Medical codes must tell the whole story of the patient’s
encounter with the physician and must be as specific as possible about
capturing reimbursement for rendered services.
Education and training are key to becoming a skilled and successful medical
coder. The first step coders must take is to have a thorough knowledge of
anatomy and medical terminology. It’s also important to become familiar
with the codebook resources CPT®, HCPCS Level II, and ICD-10-CM and their
coding systems. It’s also vital to know the coding systems’ corresponding
guidelines and what codes are accepted by which insurance plans, which
government and payer regulations to follow, and how to be compliant while
coding.
If you can relate to a few of the skills on the right, you may be a natural fit
for a career as a medical coder. Don’t be intimidated by the list on the left —
those are precisely the skills you’ll acquire from formal training.
Although training is essential, the time it will take is significantly less than
other healthcare professions. Many medical coding programs can be
completed online in as few as nine months. This fast and flexible option
means aspiring medical coders can fit this training into their busy schedules.
It’s an ideal pathway for working adults with financial and family obligations.
Upon completing a medical coding program, the next step is to take the CCA
(Certified Coding Associate) or CCS (Certified Coding Specialist) exams
offered by the American Health Information Management Association
(AHIMA). This step is not always required but is typically favored by
employers.
Education and Training is
Required to Become a Medical
Coder
What Education and Training Is Required to Become a Medical
Coder?
Earning a bachelor’s degree or master’s degree can strengthen a medical
coder’s career; however, it’s not required to show proficiency. What is
necessary is to have a solid foundation of anatomy, physiology, and medical
terminology education, which can be obtained by earning the Certified
Professional Coder (CPC®) credential. It’s recommended for serious coders
to complete a medical coding course of study and pass an exam to designate
him or her as a CPC®. Employers know CPCs® are individuals who can
perform medical coding tasks with the utmost proficiency and excellence.
Working Conditions
Medical coders work in every type of healthcare facility, including doctor’s
offices, surgery centers, hospitals and healthcare systems. Some
experienced coders can work at home through an employer or as a contract
worker.
Coding requires extraordinary detail. The coder must carefully review the
patient’s chart to learn the diagnosis and itemize every service provided. If a
service is overlooked, the provider will not receive payment for it. If the
coder chooses the wrong code, the provider may have to return any excess
payment or face legal charges for overbilling.
Academic Requirements
Earning a bachelor’s degree or master’s degree can strengthen a medical
coder’s career; however, it’s not required to show proficiency. What is
necessary is to have a solid foundation of anatomy, physiology and medical
terminology education. If you want to pursue a career as a medical coder,
you should complete a medical coding course of study.
There are several types of jobs within the medical billing and coding field
that typically attract medical coders:
Medical billing clerk: This entry-level position combines customer service
with hands-on applications of medical billing principles. This position tents to
deal with customers more often than other positions in this field. While most
medical billing clerk positions can be obtained without certification, many
successful candidates have some type of administrative assistant training
from a vocational school.
Medical billing specialist: Most people who hold this type of position have
gained certification from the American Medical Billing Association. This is an
organization that administers standardized tests to gauge proficiency in the
field. Medical billing specialists tackle the more intricate tasks of evaluating
and administering billing policies. They are considered experts at identifying
problem areas with a practice’s billing procedures and improving them.
A medical coder usually begins the workday by reviewing the previous day’s
batch of patient notes for evaluation and coding. Coders also abstract other
key information from the documentation, including physician names, dates of
procedures, and other information. Many cases are simple to code. However,
coders occasionally encounter a difficult note requiring in-depth research to
code correctly.
Finally, the coder completes the chart and begins the next patient record.
This cycle of reading, note taking, assigning codes, and computer entry
repeat with each chart. Therefore, most of the a coder’s day is spent sitting
at a computer reading notes and enter data into a billing system or searching
for information to clarify the documentation in the notes correctly.
There are several different careers in HIT to choose from. If you’re looking for
an in-demand option that you could launch with less than two years of
schooling, medical coding might be the perfect fit. But you can help but
wonder: Is medical coding hard?
Learning the ropes as a medical coder may not be a walk in the park, but it’s
not rocket science, either. We asked experts in the field to provide their
insights on the challenging aspects of mastering medical coding and what
may not be as hard as you think.
This system of medical coding ensures that healthcare visits are categorized
correctly when it comes time to bill and process insurance claims. The
medical coder is the person responsible for allocating those specific medical
codes (CPT, ICD and HCPCS) to each claim.
Learning a foreign language may seem daunting, but it’s not impossible.
Certain aspects take some trial and error, according to Meredith Kroll, clinic
coder at Ridgeview Medical Center.
“At times it was harder than I thought, particularly the E/M coding,” Kroll
says. But she emphasizes that the challenging parts of learning medical
coding are vital to later success on the job. “I think my job now is easier than
my coding schooling, which means I was well prepared for my new career.”
Kroll advises new coders to keep trying and asking questions about anything
that doesn’t make sense. “It will eventually click,” she says. “Once I actually
started working as a coder, I was really thankful for all the questions that I
asked while learning.”
“One of the most challenging parts of the job is just learning the quirks of the
computer system and how to get around them,” Kroll says. It takes diligence
and attention-to-detail to be a successful medical coder. Kroll explains she
kept thorough notes throughout her training and created her own set of
‘guidelines.’ Her company has already asked her to utilize her notes for
training future coders into their organization.
But these challenges are the reason medical coders are in such high
demand. The hunt for efficient and accurate coders is fierce! “That is why
there is more demand for educated and credentialed coders,” Moore
explains. “The good news is that the pay increases with the more experience
and credentialing you have.”
“The daily work can be very entertaining,” Kroll says. “There are boring
parts, like any job, but I try to mix up my tasks so I’m not doing the same
thing all day long.” Kroll enjoys digging through provider documentation. “It’s
like a treasure hunt to look for the things I need to be able to code.”
And of course, coders get to see plenty of interesting medical stories coming
across their desks. “It’s very interesting to read some of the reasons that
people come into the clinic—what kids have stuck in their ears or noses, or
the stories behind people’s sprained ankles,” Kroll adds.
Medical coding also isn’t as isolating as people may think. Kroll has met all
the primary doctors she codes for and enjoys communicating with coworkers
throughout the day. “I have found that most people who work in this field are
fun and great to work with,” Moore concludes.
If you think you’ve got what it takes, these top tips from our experts will help
you achieve success in your coding studies:
Enhance your learning with flashcards, note-taking, online quizzes and
other supplemental educational materials. Practice and deep
understanding is essential to the job.
Make sure you grasp what you are learning. The bare minimum won’t
be enough to pass the certification exam. Commit to keeping current
with changes in the industry. To be successful in this field, you’ll have
to be a lifelong learner.
When you are sure that you understand something, read it one more time.
This will ensure that you’ve retained your new knowledge and have a deeper
understanding of the material.
Study and review daily. This will help you translate information from your
short-term memory to the long term.
By putting in the work to learn the “foreign language” of medical coding, you
could be setting yourself up for the career of your dreams. “Becoming a
coder is a great career choice that offers a lot of flexibility in schedule and
location,” Kroll explains. “I just started my first coding position two months
ago and am already working from home, setting my own hours and earning a
decent wage.”
WHY WE CODE
Let’s start with a simple question about medical coding: Why do we code
medical reports? Wouldn’t it be enough to list the symptoms, diagnoses, and
procedures, send them to an insurance company, and wait to hear which
services will be reimbursed?
To answer that, we must look at the massive amount of data that every
patient visit entails. If you go into the doctor with a sore throat and present
the doctor with symptoms like a fever, sore throat, and enlarged lymph
nodes, these will be recorded, along with the procedures the doctor performs
and the medicine the doctor prescribes.
In a straightforward case like this, the doctor will only officially report his
diagnosis, but that still means the portion of that report that will be coded
contains a diagnosis, a procedure, and a prescription.
Take a step back, and this is suddenly a lot of very specific information. And
that’s just for a relatively simple doctor’s visit. What happens when a patient
comes into the doctor with a complicated injury or sickness, like an ocular
impairment related to their Type-2 diabetes? As injuries, conditions, and
illnesses get more complex, the amount of data that needs to be conveyed
to insurance companies increases significantly.
According to the Centers for Disease Control (CDC), there were over 1.4
billion patient visits in the past year. That’s a stat that includes visits to
physician offices, hospital outpatient facilities and emergency rooms. If there
were just five pieces of coded information per visit, which is an almost
unrealistically low estimate, that’d be 6 billion individual pieces of
information that needs to be transferred every year. In a system loaded with
data, medical coding allows for the efficient transfer of huge amounts of
information.
Coding also allows for uniform documentation between medical facilities. The
code for streptococcal sore throat is the same in Arkansas as it is in Hawaii.
Having uniform data allows for efficient research and analysis, which
government and health agencies use to track health trends much more
efficiently. If the CDC, for example, wants to analyze the prevalence of viral
pneumonia, they can search for the number of recent pneumonia diagnoses
by looking for the ICD-10-CM code.
Now that we understand the importance of this practice, let’s look at the
three types of code that you’ll have to become familiar with as a medical
coder.
For example, the code that’s currently in use in the United States is ICD-10-
CM. This means it’s the 10th revision of the ICD code. That “-CM” at the end
stands for “clinical modification.” So the technical name for this code is the
International Classification of Diseases, Tenth Revision, Clinical Modification.
The clinical modification is a set of revisions put in place by the National
Center for Health Statistics (NCHS), which is a division of the Center for
Medicare and Medicaid Studies (CMS).
ICD codes are used to represent a doctor’s diagnosis and the patient’s
condition. In the billing process, these codes are used to determine medical
necessity. Coders must make sure the procedure they are billing for makes
sense with the diagnosis given. To return to our strep throat example, if a
coder listed a strep throat diagnosis as the medical justification for an x-ray,
that claim would likely be rejected.
Let’s turn our attention now to the two types of procedure codes.
CPT
Current Procedure Terminology, or CPT, codes, are used to document the
majority of the medical procedures performed in a physician’s office. This
code set is published and maintained by the American Medical Association
(AMA). These codes are copyrighted by the AMA and are updated annually.
CPT codes are five-digit numeric codes that are divided into three categories.
The first category is used most often, and it is divided into six ranges. These
ranges correspond to six major medical fields: Evaluation and Management,
Anesthesia, Surgery, Radiology, Pathology and Laboratory, and Medicine.
Category II codes are optional and may not be used in the place of Category I
codes. These codes are useful for other physicians and health professionals,
and the AMA anticipates that Category II codes will reduce the administrative
burden on physicians’ offices by providing them with more, and more
accurate, information, specifically related to the performance of health
professionals and health facilities.
CPT codes also have addendums that increase the specificity and accuracy of
the code used. Since many medical procedures require a finer level of detail
than the basic Category I CPT code offers, the AMA has developed a set of
CPT modifiers. These are two-digit numeric or alphanumeric codes that are
added to the end of the Category I CPT code. CPT modifiers provide
important additional information to the procedure code. For instance, there is
a CPT modifier that describes which side of the body a procedure is
performed on, and there’s also a code for a discontinued procedure.
HCPCS
Healthcare Common Procedure Coding System (HCPCS) commonly
pronounced as “hick picks,” are a set of codes based on CPT codes.
Developed by the CMS (the same organization that developed CPT), and
maintained by the AMA, HCPCS codes primarily correspond to services,
procedures, and equipment not covered by CPT codes. This includes durable
medical equipment, prosthetics, ambulance rides, and certain drugs and
medicines.
HCPCS is also the official code set for outpatient hospital care, chemotherapy
drugs, Medicaid, and Medicare, among other services. Since HCPCS codes
are involved in Medicaid and Medicare, it’s one of the most important code a
medical coder can use.
The HCPCS code set is divided into two levels. The first of these levels is
identical to the CPT codes that we covered earlier.
ICD-10-CM
LAYOUT AND ORGANIZATION
ICD-10-CM is a seven-character, alphanumeric code. Each code begins with a
letter, and that letter is followed by two numbers. The first three characters
of ICD-10-CM are the “category.” The category describes the general type of
the injury or disease. The category is followed by a decimal point and the
subcategory. This is followed by up to two subclassifications, which further
explain the cause, manifestation, location, severity, and type of injury or
disease. The last character is the extension.
The extension describes the type of encounter this is. That is, if this is the
first time a health care provider has seen the patient for this
condition/injury/disease, it’s listed as the “initial encounter.” Every encounter
after the first is listed as a “subsequent encounter.” Patient visits related to
the effects of a previous injury or disease are listed with the term “sequela.”
To review: the first digit of an ICD-10-CM code is always an alpha, the second
digit is always numeric, and digits three through seven may be alpha or
numeric. Here’s a simplified look at ICD-10-CM’s format.
A01 – {Disease}
A01.0 {Disease] of the lungs
A01.01 … simple
A01.02 … complex
A01.020 … affecting the trachea
A01.021 … affecting the cardiopulmonary system
A01.021A … initial encounter
A01.021D … subsequent encounter
A01.021S … sequela
The ICD-10-CM code manual is divided into three volumes. Volume I is the
tabular index. Volume II is, again, the alphabetic index. Volume III lists
procedure codes that are only used by hospitals. (We won’t be covering ICD-
10-CM Volume III codes in these courses).
ICD-10-CM is divided into ranges based on the type of injury or disease they
document.
Below, we’ve provided an example to show the levels of detail to which ICD-
10 codes can go.
As you can clearly see, ICD-10-CM allows coders to code to a high level of
specificity. ICD-10-CM also documents laterality—which side the injury or
infection is on—and substantially increases the amount of information about
the diagnosis.
CONVENTIONS
Aside from its format and organization, ICD-10-CM makes use of a number of
conventions that help guide the coder to correct diagnosis codes. Some of
these conventions include:
Brackets [ ]
Parentheses ( )
“Includes”
“Excludes”
There is a slight variation here: ICD-10-CM includes two types of “Excludes”
conventions
Excludes1: lists codes that should never be coded with the code listed
above. You can think of this as a “hard excludes.”
Excludes2: lists other codes for conditions/injuries that may be a part
of the condition, but are not included here. This is more of a “soft
excludes.” An Excludes2 note functions similarly to a “See Also” note
“Code first”
“Use Additional Code”
“In Disease Elsewhere Classified”
“See”
“See Also”
“Not Elsewhere Classified”
“Not Otherwise Specified”
ICD-10-CM’s Excludes notes have been divided into two ‘levels.’ Excludes1
informs coders that the codes listed in the note may not, in any
circumstance, be listed with the code that contains the Excludes1 note. For
example, you might find something that looks like this:
A12 {Disease} A
Excludes1
{disease} B, {disease} C
The conditions listed in an Excludes1 note are mutually exclusive with the
main condition the coder is looking up. An Excludes1 note informs the coder
that if the code they are looking up is in the Excludes1 note, the coder
cannot, under any circumstances, use the code that houses the note. That is,
if a medical coder is looking for {disease} B, but thinks the code for
{disease} A would be appropriate, the Excludes1 note would direct her to
look elsewhere besides {disease} A.
Excludes2 is the other Excludes note. An Excludes2 note indicates that the
code above the note does not include the other conditions listed below the
note. Let’s take another look at our simplified example.
A12 {Disease} D
Excludes2
{disease} E, {disease} F
This Excludes2 note means that while Diseases E and F might be pertinent to
or related to Disease D, they’re not found in the same code as Disease D.
Unlike Excludes1, you can code conditions found in an Excludes2 note with
the condition above the note. You can think of Excludes2 as sort of like “See
Also,” while an Excludes1 note is more like a “See” note.
ICD-10-CM has another important convention that has to do with the code’s
extensions. Remember, extensions typically provide information what
encounter this is for the healthcare provider with the patient. These are not
always included, but in the case that they are, they cannot simply be
appended to the end of whatever code is attached. Extensions are only
found in the seventh character of an ICD-10-CM code.
If a coder has to include an extension for an initial encounter on a code that
does not have six characters, they must add placeholder characters. Coders
use an ‘X’ for the placeholder digit.
Patient is 44-year-old Caucasian male. Self reported height and weight 1.8m
and 80 kg. No notable medical history.
Patient presents with a red rash around the nose and labial folds. Some
yellowish-reddish pimples. Patient complains of itching and flaking skin.
Patient says rash emerged two months ago but then subsided. Diagnosed
patient with seborrheic dermatitis and prescribed a topical antifungal
medication.
In order to code this relatively straightforward visit, the coder would first
abstract the information in the doctor’s report. The patient shows one very
specific symptom (a rash on the face), and the doctor is able to make a
positive diagnosis: seborrheic dermatitis.
The coder could look this up in the alphabetic index, or turn to the section in
the tabular index for diseases of the skin or subcutaneous tissue: L00-L99.
From there the coder would look for dermatitis and eczema and find L21:
“seborrheic dermatitis.”
Underneath that category we’d find four subcategories. We’d select the one
that best describes the condition diagnosed by the physician, which in this
case would be L21.9, “Seborrheic dermatitis, unspecified.” We use
“unspecified” here because the other codes for seborrheic dermatitis pertain
either to infants or describe an “other” seborrheic dermatitis. In this case,
“unspecified” is our best option.
Let’s look at the tree of codes for this diagnosis code.
L00-L99 – DISEASES OF THE SKIN AND SUBCUTANEOUS TISSUE
L21 – Seborrheic Dermatitis
L21.0 – Seborrhea capitis
L21.1 – Seborrheic infantile dermatitis
L21.8 – Other seborrheic dermatitis
L21.9 – Seborrheic dermatitis, unspecified
You’ll note that this ICD-10-CM code doesn’t have any subclassifications or
extensions. Remember, not all codes need to go to the level of specificity
that ICD-10-CM provides. In this case, the fourth digit is all that’s needed to
describe the diagnosis.
FURTHER EXPLORATIONS
Let’s look at another example, this time an injury. Injuries often have
extensions that document the encounter because the stage of treatment
(whether it has not been treated, as in an initial encounter, or has already
received treatment, as in a subsequent encounter) can greatly impact the
medical necessity on a claim.
“Patient presents with bruising and a swollen nose and cheek after contact in
a rugby match. Patient has not lost consciousness. Examination shows no
rupture of the skin on the face. X-rays confirm a type II Le Fort fracture [a Le
Fort fracture is one of three fractures of the bones in the face, including
fractures the lower and mid maxillary bones and the zygomatic arch/cheek
bone].”
We know right off the bat that this is an injury code, so we can start
searching in the ICD-10-CM injury codes, found in S00-T88: “Injury, poisoning
and certain other consequences of external causes.” From there we’d
winnow our search to S00- S09, “Injuries to the head.”
Within that subfield of codes, we’d find S02, “fracture of the skull and facial
bones.” We could also go about this by looking up a Le Fort fracture in the
alphabetic index. As mentioned in the note above, a Le Fort fracture can be
one of three fractures to the facial bones and skull. According to the medical
report, we’re looking for a Type II Le Fort fracture.
Below S02, we’d find a number of subcategories, including codes for
fractures of the vault and base of the skull, fractures of the nasal bones, and
fractures of the orbital floor. We’re looking for a very specific type of fracture,
however, one that involves the maxillary and zygoma bones of the face.
Thankfully, there’s a specific subcategory for this: S02.4, “fracture of the
malar, maxillary and zygoma bones.”
Using CPT
Let’s look at how to use CPT as a medical coder.
Remember, the CPT code is divided into three categories. Most coders spend
the majority of their time with Category I, which describes procedures,
services, and technologies administered by healthcare professionals.
Category I is divided into six sections, which are grouped, for the most part,
in numerical order. The sections are Evaluation and Management (E&M),
Anesthesia, Surgery, Radiology, Pathology and Laboratory, and Medicine.
These sections, except for E&M, are in loose numerical order, though you
may find some codes from one section referenced in another section.
When you’re coding, you first want to think about what kind of procedure
you’re looking at. Was it a patient visit? A surgical procedure? Did a physician
administer an X-ray? Did they prescribe medication to the patient? Using that
information, you can start looking at higher and higher levels of specificity.
Where on the patient’s body was the surgery performed? Where was the X-
ray?
As a coder, your job is to use this information to find the best possible code
for the procedure.
As with ICD codes, the process of procedure coding begins with a physician’s
report. The coder reads this report, makes notes of the important procedures
and terms used in the report, and then uses this information to determine
the best CPT code to input. Let’s take a look at a quick, simple example.
A patient breaks his arm and must go to the emergency room. His injury is
serious but is not a risk to the patient’s life or major physiological functions.
Leaving aside the other procedures that a physician would undoubtedly
perform in this situation, let’s look only at the hospital visit itself as a
procedure code.
We’d find the “Emergency Department Services” subsection and look at the
codes listed there. There are a number of codes for a trip to the ER, and so
we have to pick the one that fits our situation best. We’d select 99282 for an
“Emergency department visit” of “low to moderate severity.” There are
higher and lower levels of severity, but this code fits the visit best: the
patient has a moderately severe injury but is in no serious danger.
Like ICD codes, when coding with CPT we always want to code to the highest
level of specificity. We never want to stop coding at a CPT code that is simply
“close enough” to the procedure performed. In E&M situations, this may be a
bit of a judgment call, but as the procedures get more and more specific,
there is less room for interpretation.
Here’s a slightly more complicated example. A patient requires the biopsy of
a deep, intramuscular cyst in his elbow. This is a surgical procedure. This is
also a procedure related to the musculoskeletal system, which is the first
subsection of the Surgery section, so we’d flip toward the front of the
section. We’d locate the correct part of the body that the surgery is
performed on, the humerus (upper arm) and elbow.
From there we’d look at excision codes. The first one that comes up is the
excision of the soft tissue of the upper arm.
PARENT CODES
Now is a good time to recall something that we learned earlier. There are
indented, or parent codes, in the CPT book. Certain procedures, like the
excision of soft tissue for a biopsy in the upper arm, have important
variations. In our example, there are two options for this procedure: an
excision of soft tissue on the skin of the upper arm, and an excision of soft
tissue deep in the arm. The latter procedure is indented below the former.
The former is the parent code. The specification of the parent code comes
after a semi-colon and describes where the excision takes place.
When using the indented code, we’d replace what comes after the semicolon
with the procedure listed in the indented code.
Here’s the parent code: 24065 – Biopsy, soft tissue of the upper arm or elbow
area; superficial.
And here’s the code we want: 24066 – Biopsy, soft tissue of the upper arm or
elbow area; deep (subfascial or intramuscular).
So, we’d select the indented code (24066) and use that as the procedure
code for the biopsy on the cyst in our patient’s elbow.
In certain cases, you may find that the procedure you’ve been asked to code
cannot be found in the CPT code manual. Remember that we want to code as
accurate as possible at all times. In cases where a procedure has not yet
made its way into the CPT book, we use an unlisted procedure code and file
an additional report.
OUT OF ORDER CODES
Sometimes you may find procedure codes that are out of order in the code
manual. Placing codes out of numerical order allows for clustering of similar
procedures and can help the medical coder find exactly the right procedure
code. These out-of-sequence codes typically have a note instructing the
coder to flip to the correct code elsewhere in the book. Think of these out-of-
sequence codes as road signs.
GUIDELINES
The CPT codebook is full of guidelines. Each section of Category I has
guidelines specific to that section. The Anesthesia section, for example,
instructs coders on how to code the duration of the anesthetic procedure.
Many codes also have guidelines or instructions, and this is where the CPT
code set can get very complex. Certain procedures, like a “photodynamic
therapy of second eye” (code 67225), must be used in conjunction with
another procedure. In this case, code 67225 must be coded along with code
67221, for “photodynamic therapy (includes intravenous infusion).”
Other codes may instruct you not to report this code in conjunction with a
certain other code. Those procedures may contradict one another or overlap.
Some codes will also have instructions, listed in parentheses, that instruct
the coder to look elsewhere for a procedure. Let’s say a coder receives a
medical report that a patient had the ACL in his knee reconstructed during a
surgical procedure. That coder would turn to the Surgery section of the
codebook, then to the musculoskeletal subsection. The coder would find the
section on the femur and knee joint, and look at code 27407 – “repair,
primary, torn ligament and/or capsule, knee; cruciate.”
The coder would then look at the instructions below this code and see a
note: “For cruciate ligament reconstruction, use 27427.” The medical coder
needs to describe a reconstruction, not a repair, and so the first code—27407
—would be incorrect. The coder would go to 27427, check that it is the
correct procedure, and then use that code.
These guidelines and instructions may seem redundant, highly specific, or
needlessly complicated, but insurance companies need as much information
as possible in order to properly gauge the authority of a medical claim. When
in doubt, always follow the rules laid out by the CPT code set.
CODE SYMBOLS
In an effort to save space and save you from having to read tedious notes on
each and every code, the CPT Editorial Board has instituted a number of
symbols within the codebook. These symbols will tell you important
information about the code. Each codebook will have a key that explains
these symbols.
We won’t dive fully into all of these symbols, but you should know about a
few of the more common ones.
Part of the purpose of the code symbols included in the CPT manual is to tell
coders which codes are new, resequenced or revised procedure codes. The
new procedures are marked with a red dot. Heavily revised procedures are
marked with a blue triangle. New and revised procedure descriptions are
marked with green triangles.
These code symbols also illustrate which codes must be, or cannot be, used
in conjunctions with other codes. Certain codes are always paired with other
codes. These are called “add-on” codes and are noted with a boldfaced plus
sign. Other codes are incompatible with the -51 modifier and are marked
with a circle with a diagonal line through it. We’ll cover what a -51 modifier is
in the next section—or now, just know that a procedure marked like this
cannot be part of a “multiple procedure” report.
APPENDICES
When you’re using a code set as large and complicated as CPT, it helps to
have a place to turn to for information specific to certain parts of the code
set. The appendices at the back of the CPT manual allow you to search newly
added codes, CPT modifiers, and a list of CPT add-on codes.
INDEX
Finally, we come to the index. The CPT Index can be used like any other
index. You can use it to track down hard-to-code procedures, services, and
tests, and you can search it by both procedure and body part.
However, a trained medical coder never codes from the index. It is merely a
tool for finding the right information.
Let’s close this course with a quick example of a coder using the index the
right way.
A patient receives an X-ray of both their femoral arteries. The medical report
is passed to the coder. The coder knows this is a radiology code but isn’t sure
which procedure to code. She turns to the index and finds Artery, Femoral,
but can’t find the proper procedure. The coder is looking for the code for a
venography, which is an invasive procedure that uses a catheter filled with
dye, which is injected and traced through the body via X-ray.
The coder turns instead to Venography in the index and finds the code range
for venographies in the leg: 75820-75822. The coder turns to this section
and finds a number of venographies, each for a specific part of the body. The
coder chooses the first one, 75822, for a bilateral venography of the
extremities, with radiological supervision and interpretation.
CPT Modifiers
Since medical procedures and services are often complex, we sometimes
need to supply additional information when we’re coding. CPT Modifiers, like
modifiers in the English language, provide additional information about the
procedure. In English, a modifier may describe the who, what, how, why, or
where of a situation. Similarly, a CPT modifier may describe whether multiple
procedures were performed, why that procedure was necessary, where the
procedure was performed on the body, how many surgeons worked on the
patient, and lots of other information that may be critical to a claim’s status
with the insurance payer.
CPT Modifiers are always two characters and may be numeric or
alphanumeric. Most of the CPT modifiers you’ll see are numeric, but there
are a few alphanumeric Anesthesia modifiers that we’ll look at toward the
end of this course.
CPT modifiers are added to the end of a CPT code with a hyphen. In the case
of more than one modifier, you code the “functional” modifier first, and the
“informational” modifier second. The distinction between the two is simple:
you always want to list the modifiers that most directly affect the
reimbursement process first.
There’s a straightforward reason for this, too. While CMS-1500 and UB-04
forms, the two most common claim forms, have space for four modifiers,
payers don’t always look at modifiers after the first two. Because of this, you
always want the most important modifiers to be visible. We’ll return to this
point in a few examples after we examine the CPT modifiers.
Bear in mind that each of the CPT modifiers you’ll find in this course are A)
copyrighted by the American Medical Association (AMA) and B) contingent on
a number of factors and guidelines. In other words, there are rules for their
use. You can’t simply add a modifier to the end of a procedure code if you
think it makes sense. There are, for example, a number of modifiers that
state they are not compatible with Evaluation and Management (E&M) codes.
EXAMPLE
Let’s take a quick look at an example of a CPT modifier in action.
A surgeon performs a procedure to remove a bone cyst in the upper arm of a
patient. The procedure also includes obtaining a graft from elsewhere in the
body. Due to minor complications, the surgeon is unable to fully excise the
bone cyst.
For the procedure, we’d code 23140 for “excision or curretage of bone cyst
or benign tumor, humerus; with autograft (includes obtaining the graft).”
Since the procedure was completed but not fully successful, we’d add the -52
modifier, for reduced services, to the code, and we’d end up with 23140-52.
PHYSICAL STATUS MODIFIER (FOR ANESTHESIA)
Anesthesia procedures have their own special set of modifiers, which are
simple and correspond to the condition of the patient as the anesthesia is
administered. These codes are:
P1 – a normal, healthy patient
P2 – a patient with mild systemic disease
P3 – a patient with severe systemic disease
P4 – a patient with severe systemic disease that is a constant threat to
life
P5 – a moribund patient who is not expected to survive without the
operation
P6 – a declared brain-dead patient whose organs are being removed for
donor purposes
As we said, these are relatively straightforward, but let’s look at an example
that will also use some of the CPT modifiers we learned just a minute ago.
Let’s return to that angioplasty example. The patient needs to be
anesthetized before undergoing this procedure, so we turn to the Anesthesia
section of the CPT codebook and find the code 00216 for “vascular
procedures.” Now, kidney problems notwithstanding, our patient is in good
health, so we’d add the –P1 modifier to this anesthesia code, and end up
with 00216-P1.
MODIFIERS APPROVED FOR AMBULATORY SURGERY CENTER (ASC)
HOSPITAL OUTPATIENT USE
CPT modifiers are also used in ambulatory surgery centers (ASC). These
hospital outpatient facilities specialize in procedures where the patient
leaves the same day.
Note that there may be some overlap or contradiction with the set of HCPCS
modifiers, which we’ll cover in more depth later on.
For example, HCPCS codes, which are used to report procedures to Medicare
and Medicaid, have modifiers that describe which side of the body a
procedure is performed on.
We won’t dive much deeper than that for now, but just know that HCPCS,
another important code set that shares a lot with CPT, has its own set of
modifiers and that it’s important to note which format you need to use for a
particular claim.
SUPPLEMENTAL REPORTS
Many CPT modifiers require supplemental reports to the health insurance
payer. If, for instance, a payer wants to know why a surgery to repair lesions
on the liver of a patient was discontinued (let’s say there was a complication
with one of the proximal organs), the coder would want to file a
supplementary report stating this. We both want to code to the highest level
of specificity and provide as much documentation as possible. If a modifier
that requires justification of medical necessity is left without a supplemental
report, the claim that procedure is on may very well be rejected.
Medical Terminology and Human
Anatomy
In our previous modules, you may have noticed a number of complex
anatomy and physiology terms getting tossed around. Our complete medical
terminology list will help you learn some of the most common anatomical
and surgical terms by looking at prefixes, suffixes, and roots.
Let’s start off with the basics.
NUMBERS
Many times, you’ll encounter a medical term that contains a prefix that
describes a number. Here are a few of the most common.
There are also a number of positional and directional medical terms that are
not suffixes or prefixes, but are instead standalone words. Here is a short
medical billing terminology list of some of the most valuable.
SURGICAL PROCEDURES
Let’s wrap up this vocabulary review with a look at some of the most
common surgical procedures. Since it’s always imperative to list where on
the body a surgical procedure was performed, these vocabulary terms are a
small but useful addition to this section. Memorize this medical terminology
suffixes list and you’ll know instantly what kind of procedure was performed,
even if you don’t know exactly what the procedure did.
HCPCS Codes
In this module, we’ll look at the third major code set: Healthcare Common
Procedure Coding System (HCPCS), commonly pronounced “hicks-picks.”
This code set is based upon CPT. In fact, the first level of HCPCS is identical
to CPT. That might sound a little confusing, so let’s take a step back.
HCPCS was developed by the Centers for Medicare and Medicaid (CMS) for
the same reasons that the AMA developed CPT: for reporting medical
procedures and services. Up until 1996, using HCPCS was optional. In that
year, however, the government passed the Health Information Portability and
Accountability Act, or HIPAA. We’ll look closer at that very important piece of
legislation in later courses, but for now all you need to know is that HIPAA
made the use of HCPCS mandatory in certain cases.
Coders today use HCPCS codes to represent medical procedures to Medicare,
Medicaid, and several other third-party payers. The code set is divided into
three levels. Level one is identical to CPT, though technically those codes,
when used to bill Medicare or Medicaid, are HCPCS codes. CMS looked at the
established CPT codes and decided that they didn’t need to improve upon or
vary those codes, so instead they folded all of CPT into HCPCS.
To clarify: if you are coding, say, the placement of a tracheal stent for an
elderly patient who is on Medicare, you would still use the CPT code 31631.
However, because that code is going to Medicare, and not another payer, the
code you’ve selected is technically a HCPCS code. For the most part this is
just a technicality, but it can be confusing.
Where the real difference between CPT and HCPCS comes in is in Level II of
HCPCS and the HCPCS modifiers. We’ll cover Level II codes here and work on
HCPCS modifiers in the next course.
HCPCS Modifiers
Now that we’ve become a little more familiar with the HCPCS code set, it’s
time to take a look at HCPCS modifiers.
In an earlier module, we talked about CPT modifiers. HCPCS modifiers work in
almost exactly the same way. The two code sets are so similar, in fact, that
you can regularly use modifiers from one code set to the other. The HCPCS
modifier –LT, for example, is regularly used in CPT codes when you need to
describe a bilateral procedure that was only performed on one side of the
body.
HCPCS modifiers, like CPT modifiers, are always two characters, and are
added to the end of a HCPCS or CPT code with a hyphen. When
differentiating between a CPT modifier and a HCPCS modifier, all there’s one
simple rule: if the modifier has a letter in it, it’s a HCPCS modifier. If that
modifier is entirely numeric, it’s a CPT modifier.
HCPCS modifiers, like CPT modifiers, provide additional information about a
procedure or service without redefining the service provided.
As you can see, these modifiers cover a broad scope of information. While
most of the codes correspond to parts of the body, there are also modifiers
for ambulance services and mammograms. If you look at the full list of
HCPCS modifiers, you’ll also find modifiers that describe everything from the
Medicare eligibility of a procedure to the number of wounds dressed on a
single patient.
As with CPT codes, we always want to use modifiers for functionality first,
and information second. That is, you’ll want to list the HCPCS modifier that
directly affects reimbursement first. Remember that while certain coding
forms provide space for multiple modifiers, payers don’t always look at
modifiers listed after the first two.
Note that certain HCPCS modifiers don’t “agree” with certain CPT modifiers.
The most obvious example of this would be CPT modifier -50 and the HCPCS
modifiers –LT and –RT. These modifiers are mutually exclusive: CPT modifier -
50 describes a bilateral procedure, while HCPCS modifiers –LT and –RT
describe which side of the body a procedure is performed on.
Let’s look at a simplified example of an HCPCS modifier in action.
A patient is suffering from bronchitis and asthma. This patient has difficulty
breathing and calls his doctor. The doctor advises the patient to go directly to
the emergency room. The doctor arranges with the hospital, which in this
case would be the healthcare provider, to pick up the patient in an
ambulance with basic life support systems, or BLS.
In order to code this procedure on a claim, we’d look at the A-codes of
HCPCS, where the ambulance codes reside. There we’d find A0428, for
“Ambulance service, basic life support, non-emergency transport.” That’s our
base HCPCS code.
Since, however, the ambulance was provided by the healthcare provider and
not, say, called in via 911, we should add a modifier to explain this. This may
seem like splitting hairs, but how an ambulance is called can greatly affect
the amount of money owed for a procedure.
In this case, we’d look for a modifier that pertains to ambulance service.
We’d find the –QN modifier, for “Ambulance service furnished directly by a
provider of services”—in other words, the hospital, the service provider, sent
the ambulance over to pick up our patient.
We’d end up with this code: A0428-QN for a basic life support ambulance
service, non-emergency transport, furnished by the provider of services.
Let’s look at another example, this time using a combination of CPT codes,
CPT modifiers, and HCPCS modifiers.
A patient requires the drainage of a large, felon abscess on the tip of the
middle finger of his left hand. A “felon” abscess is a complicated infection of
the pulp on the distal, or last, phalanx of the hand. During the procedure,
however, the patient becomes agitated and doctor decides to discontinue
the procedure.
If we’re coding this procedure, we’d first look at the procedure performed.
This is a procedure done to a patient. It’s also a surgical procedure.
Specifically, this is an incision— its drainage made via a cut to the skin.
Once in the surgery section, we’d flip to the musculoskeletal subsection and
find the Hand and Fingers field of codes. There we’d find the codes for
incision and see that there are two codes for drainage of a finger abscess:
the parent code 26010 for “drainage of finger abscess; simple” and the
indented code 26011 for “drainage of finger abscess; complicated (e.g.,
felon).”
The abscess we’re draining is complicated—it’s even listed in the code as an
example of a complicated abscess. So, we’d select the indented code and
put 26011 as our base code.
Now we’d need to look at the additional information. What’s the more
important code for reimbursement: the place on the hand where the
procedure took place, or the fact that the procedure was discontinued? In
this case, it’d be the discontinued procedure.
We’d add the CPT modifier -53 for discontinued procedure, and then we’d
look at the HCPCS modifiers for where on the body the procedure was
performed. If you’ll recall, some of the HCPCS modifiers we listed earlier have
to do with parts of the hand. We’ll look at these modifiers and find the one
that fits our need: F2, for “left hand, third digit.”
So, our code would look like this: 26011-53-F2: a discontinued drainage of a
complicated abscess on the third digit of the left hand.
Coding with HCPCS modifiers won’t always be as easy as that example, but
that one should give you a good idea of how these additions to the code set
help us code to the highest level of accuracy.
That concludes this module on HCPCS modifiers. Like the rest of the HCPCS
code set, it’s easy to get overwhelmed by the number and variety of options
available. Once you get the hang of HCPCS’s organizational structure,
though, you should be able to easily navigate this important, useful code.
ICD-9-CM and ICD-10-CM Codes
The International Classification of Diseases (ICD) code is one of the most
essential pieces of the medical billing and coding process. Created by the
World Health Organization (WHO) as a way of standardizing healthcare
classification, ICD codes are diagnostic codes that represent all aspects of a
medical diagnosis, including symptoms, social circumstances, cause of injury
or disease, and more.
Exploring the ICD-9 and ICD-10 with Easy Lookup Tools
On this page are two tools for investigating ICD-9-CM and ICD-10-CM codes.
They are a good place to get started with your education in medical billing
and coding.
ICD-9-CM Tool
To use the ICD-9-CM tool, simply type the name of a disease or injury in the
search field. The search engine should then give you the corresponding ICD-
9-CM code. You can look up that code in the ICD-9-CM index, available
through the CDC. You will have to download a copy and open it as an RTF file.
ICD-10-CM Tool
Use the ICD-10 -CM Tool to search by the name of the disease or injury, or by
the code itself. You can then take your search results and use them to find
more information on the World Health Organization’s version of ICD-10-CM.
Click on the chapter title (like “diseases of the respiratory system”) in the
drop-down menu on the left to get a list of code blocks that chapter contains.
You can also click the arrow button to the left of the chapter title to navigate
the drop-down menu from the sidebar.
Background on the ICD
ICD-9—the ninth revision of the International Classification of Diseases—was
published in 1978 by the WHO and adapted for use in America by the NCHS.
ICD codes were originally intended to be used for epidemiological purposes,
but in the United States these codes are used by healthcare providers and
insurance companies for billing and reimbursement.
In America, “CM” stands for “Clinical Modification,” which was instituted in
the United States by the National Center for Health Statistics (NCHS) to
provide additional information related to diagnosis and procedural codes. The
CM allows for a much wider spectrum of specific information. ICD-9-CM is
updated annually on October 1st in order to reflect new diagnoses, practices,
and procedures in the healthcare industry.
How the ICD-9-CM Works
ICD codes create a standard vocabulary for identifying causes of illness,
injury, and death around the world.
Physical copies of the ICD-9-CM codes are divided into volumes. Volume 1
contains a tabular list of codes (codes listed by number with the diagnosis
following the number) and Volume 2 contains an alphabetical list of
symptoms and diagnoses. The third volume for each of these contains
procedure codes, which are only used by hospitals to report surgeries
performed in their facility. Healthcare providers and insurance companies
only use the first two volumes. For the purposes of this course, you will be
looking up ICD codes entirely online, but it is still helpful to understand the
organization of the ICD manuals.
The 5-digit numeric ICD-9-CM codes are organized from 000 to 999 according
to the type of disease or injury they describe. For instance, codes in the 320-
359 range represent diseases of the nervous system, such as encephalitis or
meningitis. Codes 800-999 correspond to injury and poisoning, like
dislocation (codes 830-839) or poisoning by drugs, medications, or other
biological substances (codes 960-979).
Those first three digits in an ICD-9-CM code describe the general type of
injury or disease, and are called the “category.” The category can be
followed by a decimal point and up to two other digits, which provide more
specific information about the type, location, and severity of the disease or
injury. These last two digits are called the subcategory, and allow coders to
increase the level of specificity of their report on a disease or injury.
Example:
The code 722.52 corresponds to degenerative disc disease of the
lumbar, where:
The 3-digit code, or category, “722” corresponds to “intervertebral disc
disorders” in the list of diseases and injuries
The two-digit sub-subcategories refers to degenerative disc disease,
lumbar
Generally speaking, the more digits in a code, the more specific the type,
cause, and/or area of injury or disease.
There are also two sets of alphanumeric codes in ICD-9-CM. E-codes describe
external causes of injury, while V-codes describe factors that influence health
status and/or describe interactions with health services. An example of an e-
code would be E905.2, which describes a scorpion sting causing poisoning
and toxic reactions. An example of a V-code is V30.00, which describes a
single live infant (V30) born in a hospital (V30.0) without mention of
caesarean section (V30.00). Like the numeric codes in ICD-9-CM, each of
these codes has varying degrees of specificity based on the incident.
Preparing for the Change to ICD-10
The ICD-9-CM will be replaced by the updated ICD-10 in late 2014. In order to
comply with this change, healthcare providers, insurance companies, and
clearinghouses must all be prepared to fully adopt ICD-10-CM by October 1,
2014. All claims filed with ICD-9-CM after that date will be rejected as non-
compliant. Procedures arranged or completed before that date may still be
filed with ICD-9-CM.
This switch is happening for a variety of reasons. For one, the ICD-9-CM is out
of room. ICD-9-CM is set up so every category can only have 10
subcategories. As it currently stands, the ICD-9-CM can only classify around
13,600 diagnoses, compared to ICD-10-CM’s estimate of 69,000. As
diagnoses continue to expand, the system can no longer support the breadth
of medical study. The ICD-10 is also better suited for modern technological
advances in the field, allowing for more optimized analysis of disease
patterns and treatment outcomes.
There are similarities between the two code sets. The conventions and
guidelines for assignment codes are largely the same, as is the organization
of both sets. For instance, the first chapter, or category cluster, in both ICD-
9-CM and ICD-10 is “Certain infectious and parasitic diseases,” so any
professional qualified to manage ICD-9-CM should not have a problem with
ICD-10. However, there are also key differences between the ICD-9-CM and
ICD-10 systems, requiring a conversion on the part of the medical coder.
The composition of codes in the ICD-9-CM is primarily numeric, with limited
alphanumeric additions, as discussed above. Valid ICD-9-CM codes are three,
four, or five digits. In ICD-10-CM, all codes are alphanumeric and may be
anywhere from three to seven digits, depending on the need for specificity.
For instance, in ICD-9-CM, the cluster for “Certain infectious and parasitic
diseases” is 001-139. In ICD-10 that same cluster would be labeled A00-B99.
Here is a broader example of the tabular breakdowns in ICD-9-CM and ICD-
10:
ICD-9-CM
Certain infectious and parasitic diseases (001-139)
Intestinal infectious diseases (001-009)
Cholera (001)
Cholera due to vibrio cholerae (001.0)
Cholera due to vibrio cholerae eltor (001.1)
Unspecified (001.9)
ICD-10
Certain infectious and parasitic diseases (A00-B99)
Bacterial infections, other intestinal infectious diseases, and STDs (A00-A79)
Intestinal infectious diseases (A00-A09)
Cholera (A00)
Cholera due to vibrio cholerae (A00.0)
Cholera due to vibrio cholerae eltor (A00.1)
Unspecified (A00.9)
As you can see, the two code sets are largely similar, but with key
differences. The alphanumeric numbering system of ICD-10 follows the same
tabular tree as the numeric system in ICD-9-CM, adding a new subcategory
within the A00-A79 cluster. As medical coders prepare for the shift, plenty of
resources will be made available to translate ICD-9-CM into ICD-10.
Because ICD-10 and ICD-10-CM have a significantly larger set of codes than
ICD-9 and ICD-9-CM, direct translation between the two code sets is
impossible.
Watch for Coding Notes
In many cases, codes will have notes attached to them that prevent
redundancies or inaccurate coding. These notes help medical coders
accurately translate the diagnosis into code, and may include instructions
like:
“Code first,” in which case the coder must list an underlying condition
or prior procedure
“Includes,” which tells the coder which symptoms or afflictions the
code contains
“Excludes” or “excludes1,” which are especially important. Unique to
ICD-9-CM, the “excludes” note instructs the coder that there is
another, more appropriate code for a certain diagnosis. “Excludes1”
indicates that the term listed under the “excludes1” field cannot occur
simultaneously with the term listed above it. For example, systemic
inflammatory response syndrome (SIRS) is coded as R65.1, but
excludes severe sepsis (R65.2).
Those these notes can be complicated, they are essential for coding
accurately. Even the smallest mistake can cause a medical claim to be
denied, creating more work for the office and possibly delaying vital
payments from the insurance company to a patient.
Wrapping Up
Switching to the ICD-10 may seem intimidating, but you can get a jump start
on preparing yourself for the changes in the industry using the tools featured
on this page. Combined with an understanding of how the new version of the
ICD is structured, they will help you make a smooth transition into using the
new system.
Crosswalking
Working in medical coding sometimes requires finding equivalencies
between different code sets. The code sets CPT, HCPCS, and ICD are updated
annually, and medical coders need to know how to find and map codes that
may have changed between updates.
To do this, we perform a task called crosswalking. The term ‘crosswalking’
actually comes from computer science. Put simply, crosswalking is the
mapping of equivalent, identical, or similar information across two or more
distinct data sets. Put another way, when you crosswalk codes, you perform
a coding translation between two sets, not unlike how coders translate
medical reports into codes in the first place.
Code sets we’re translating between the need to both describe the same
thing. Bear in mind that crosswalking is not the process of finding the correct
diagnosis code for a particular procedure. That’s the demonstration of
medical necessity, and it’s an unavoidable part of the coding process. We’ll
cover that in a little more depth later on and in our review.
Most crosswalking is done between two versions of the same code set. That
is a newer version and it’s older, now out-of-date version. For instance, the
AMA updates the CPT code set every year, adding, changing the definitions
or descriptions of, and deleting codes. For the most part, CPT and HCPCS
make this easy for you by listing deleted and updated codes in appendices in
the back of each code manual.
The real crosswalking challenge for the medical coder is between ICD-9-CM
and ICD-10-CM. For decades, the ICD-9-CM system was used across U.S.
healthcare venues to report diagnoses but is now out of date and no longer
able to effectively represent new medical diagnoses. The current coding
system, ICD-10-CM, was implemented on October 1, 2015. This system is
significantly larger and more flexible than its predecessor, thanks to its new
format.
CROSSWALKING BETWEEN ICD-9-CM AND ICD-10-CM
To review, ICD-9-CM had five characters and was primarily numeric, with a
few alphanumeric codes used in certain situations. ICD-10-CM, on the other
hand, is seven characters long and entirely alphanumeric. Where each ICD-9-
CM code could have one subcategory and one subclassification, an ICD-10-
CM code can have one subcategory and two subclassifications, in addition to
an alpha extension that provides information as to which visit, or encounter,
this is with the patient’s particular illness or injury. ICD-10-CM is obviously a
much more extensive, detail-oriented code set, and its new format and
organization presented coders with a challenge during the transition period.
In some cases, coders may still need to translate codes back and forth from
one set to the other. If, for instance, you are looking at a patient’s medical
history from 2009, it may be necessary to crosswalk those ICD-9-CM codes
forward to ICD-10-CM to comply with contemporary coding standards.
The new ICD-10-CM format makes this crosswalking process difficult.
Remember, as coders, we always have to be as exact as possible. But
because of the increased number of subclassifications, the higher specificity
(including ICD-10-CM’s use of laterality and information regarding location on
the body), and ICD-10-CM’s organization, less than a quarter of ICD-10-CM
codes have an exact match in ICD-9-CM.
So how should we approach the crosswalking process? The best place to
start is by breaking down the types of matches there are between code sets.
The AMA has classified four types of matches between ICD-9-CM and ICD-10-
CM. Let’s take a look at them now.
ONE-TO-ONE EXACT MATCHES
In these matches, one code set (the source) has an exact match, down to the
wording, in the other code set (the target).
ONE-TO-ONE APPROXIMATE MATCHES WITH ONE CHOICE
Notably more common than exact matchces, approximate matches with one
choice make up a majority of the crosswalking procedure. 82.6 percent of
ICD-10-CM codes can be crosswalked back to ICD-9-CM as approximate
matches with one choice, and 49.1 percent can be mapped in the other
direction. Matches like this describe a “close-enough” pairing for two codes.
ONE-TO-ONE APPROXIMATE MATCHES WITH MULTIPLE CHOICES
While exact and approximate matches with only one choice make up the
majority of crosswalked codes, coders will occasionally run into coding
crosswalks that are less specific. The first of these is an approximate match
with multiple choices. In instances of multiple-choice matches, a coder may
find two or more options in one code set that correspond to a single code in
another set. In situations such as this, it’s up to the coder to decide which of
the choices of codes works best for the particular claim.
ONE-TO-MANY MATCHES
This is the most difficult and time-consuming type of ICD-10-CM/ICD-9-CM
crosswalk. In one-to-many matches, a code in the source set must be created
out of multiple codes in the target set.
In one-to-many matches, a single code in one set must be crosswalked to a
“cluster” of codes in the other set. Clusters are always between two and four
codes. There may be multiple target clusters for a single source code. It’s up
to the coder to look at and abstract all of the concepts in the single source
code and find their corollaries in the target code set. This process of
crosswalking by cluster requires diligence and a lot of review, as a missing
code from one of the clusters can drastically affect the status of a claim or
report.
NO MATCH
In certain cases, there is simply no match between code sets. This typically
only happens in cases of crosswalking ICD-10-CM back to ICD-9-CM. In these
instances, coders may use the phrase “NoDX” to show that there is no target
diagnosis code that matches the source code.
GENERAL EQUIVALENCY MAPPINGS (GEMS)
Crosswalking between ICD-10-CM and ICD-9-CM became an extremely
important skill for coders to learn during the transition period from ICD-9 to
ICD-10. In order to help coders, the National Center for Health Statistics
created a set of tools, called General Equivalency Mappings, or GEMs. GEMs
are like guides that list a code from one set and its exact, possible, or
appropriate match in the other set. These GEMs will be maintained for at
least three years beyond the October, 2015 ICD-10 implementation date, by
the CMS and CDC.
One of the main things we learn from looking at GEMs is which codes can be
transferred from one set to another. One of the main rules of crosswalking is:
You can code from a specific injury to a general one, but you cannot code
from the general to the specific.
That is, you can’t infer specific pieces of information from a more general
diagnosis code and then apply them to a more specific code in another set.
Convert CPT CODES to ICD-9
Codes for Medical Billing and
Coding
Anesthesia
With limited exceptions Medicare Anesthesia Rules prevent separate
payment for anesthesia for a medical or surgical procedure when provided
by the physician performing the procedure. The physician should not report
CPT codes 00100-01999 or 64400-64530 for anesthesia for a procedure.
Additionally, the physician should not unbundle the anesthesia procedure
and report component codes individually. For example, introduction of a
needle or intracatheter into a vein (CPT code 36000), venipuncture (CPT
code 36410), drug administration (CPT codes 96360-96376) or cardiac
assessment (e.g., CPT codes 93000-93010, 93040-93042) should not be
reported when these procedures are related to the delivery of an anesthetic
agent.
Medicare allows separate reporting for moderate conscious sedation services
(CPT codes 99143-99145) when provided by the same physician performing
a medical or surgical procedure except.
Local anesthesia including local infiltration, regional blocks, mild sedation,
and all other anesthesia services except moderate conscious sedation
reportable as CPT codes 99143-99145 are not separately reportable by a
physician performing a medical or surgical procedure.
Billing for “anesthesia” services rendered by a nurse or other office
personnel (unless the nurse is an independently certified nurse anesthetist,
CRNA, etc.) is inappropriate as these services are “incident to” the
physician’s services.
It is a misuse of therapeutic injection or aspiration CPT codes to report
administration of local anesthesia for a procedure. For example, it is a misuse
of CPT codes 10160 (puncture aspiration), 20500-20501 (injection of sinus
tract), 20526-20553 (injection of carpal tunnel, tendon sheath, ligament,
trigger points, etc.), 20600-20610 (arthrocentesis) to report administration of
local anesthetic for another procedure.
CPT codes 64450 (injection, anesthetic agent; other peripheral nerve or
branch) and 64455 (injection(s), anesthetic agent and/or steroid, plantar
common digital nerve(s) (e.g., Morton’s neuroma)) should not be reported by
a surgeon for anesthesia for a surgical procedure. If performed as a
therapeutic or diagnostic injection unrelated to the surgical procedure, these
codes may be reported separately.
In the postoperative period, patients treated with epidural or subarachnoid
continuous drug administration may require daily hospital
adjustment/management of the catheter, dosage, etc., (CPT code 01996).
This service may be reported by the anesthesia practitioner. The
management of postoperative pain by the surgeon who performed the
procedure, including epidural or subarachnoid drug administration, is
included in the global period services associated with the operative
procedure. If the only surgery performed is placement of an epidural or
subarachnoid catheter for continuous drug administration, CPT code 01996
may be reported on subsequent days by the managing physician.
Incision and Drainage
Incision and drainage services, as related to the integumentary system,
generally involve cutaneous or subcutaneous drainage of cysts, pustules,
infections, hematomas, abscesses, seromas or fluid collections.
If it is necessary to incise and/or drain a lesion as part of another procedure
or in order to gain access to an area for another procedure, the incision
and/or drainage is not separately reportable if performed at the same patient
encounter.
For example, a physician excising pilonidal cysts and/or sinuses (CPT codes
11770-11772) may incise and drain one or more of the cysts. It is
inappropriate to report CPT codes 10080 or 10081 separately for the incision
and drainage of the pilonidal cyst(s).
HCPCS/CPT codes for incision and drainage should not be reported
separately with other procedures such as excision, repair, destruction,
removal, etc., when performed at the same anatomic site at the same
patient encounter.
HCPCS/CPT codes describing complications of a procedure may or may not
be separately reportable at the same patient encounter as the procedure
causing the complication.
CPT code 10180 (incision and drainage, complex, postoperative wound
infection) would never be reportable for the same patient encounter as the
procedure causing the postoperative infection. It may be separately
reportable with a subsequent procedure depending upon the circumstances.
If it is performed to gain access to an anatomic region for another procedure,
CPT code 10180 is not separately reportable. However, if the procedure
described by CPT code 10180 is performed at an anatomic site unrelated to
another procedure, it may be reported separately with the procedure.
Lesion Removal
HCPCS/CPT codes define different types of removal codes such as destruction
(e.g., laser, freezing), debridement, paring/cutting, shaving, or excision. Only
one removal HCPCS/CPT code may be reported for a lesion. If multiple lesions
are included in a single removal procedure (e.g., single excision of skin
containing three nevi), only one removal HCPCS/CPT code may be reported
for the procedure. If a removal procedure is begun by one method but is
converted to another method to complete the procedure, only the
HCPCS/CPT code describing the completed procedure may be reported. If
multiple lesions are removed separately, it may be appropriate depending
upon the code descriptors for the procedures to report multiple HCPCS/CPT
codes utilizing anatomic modifiers or modifier 59 to indicate different sites or
lesions. The medical record must document the appropriateness of reporting
multiple HCPCS/CPT codes with these modifiers.
The HCPCS/CPT codes for lesion removal include the procurement of tissue
from the same lesion by biopsy at the same patient encounter. CPT codes
11000-11001 (biopsy of skin, subcutaneous tissue and/or mucous
membrane) should not be reported separately. CPT codes 11000-11001 may
be separately reportable with lesion removal HCPCS/CPT codes if the biopsy
is performed on a different lesion than the removal procedure.
Removed tissue is often submitted for surgical pathology evaluation
generally reported with CPT codes 88300-88309. If multiple lesions are
submitted for pathological examination as a single specimen, only one CPT
code may be reported for examination of all the lesions even if each lesion is
processed separately. However, if it is medically reasonable and necessary to
submit multiple lesions separately identifying the precise location of each
lesion, a separate surgical pathology CPT code may be reported for each
lesion.
If a physician reviews pathology slides from previously removed lesion(s) in
association with an evaluation and management (E&M) service to determine
whether additional surgery is required, the review of the pathology slides is
included in the E&M service. The physician should not report CPT codes
88321-88325 (surgical pathology consultation) in addition to the E&M code.
Lesion removal may require closure (simple, intermediate, or complex),
adjacent tissue transfer, or grafts. If the lesion removal requires dressings,
strip closure, or simple closure, these services are not separately reportable.
Thus, CPT codes 12001-12021 (simple repairs) are integral to the lesion
removal codes. Intermediate or complex repairs, adjacent tissue transfer,
and grafts may be separately reportable if medically reasonable and
necessary. However, excision of benign lesions with excised diameter of 0.5
cm or less (CPT codes 11400, 11420, 11440) includes simple, intermediate,
or complex repairs which should not be reported separately.
If lesion removal, incision, or repair requires debridement of non-viable tissue
surrounding a lesion, incision, or injury in order to complete the procedure,
the debridement is not separately reportable.
Mohs Micrographic Surgery
Mohs micrographic surgery (CPT codes 17311-17315) is performed to
remove complex or ill-defined cutaneous malignancy. A single physician
performs both the surgery and pathologic examination of the specimen(s).
The Mohs micrographic surgery CPT codes include skin biopsy and excision
services (CPT codes 11000-11001, 11600-11646, and 17260-17286) and
pathology services (88300-88309, 88329-88332). Reporting these latter
codes in addition to the Mohs micrographic surgery CPT codes is
inappropriate. However, if a suspected skin cancer is biopsied for pathologic
diagnosis prior to proceeding to Mohs micrographic surgery, the biopsy (CPT
codes 11000, 11001) and frozen section pathology (CPT code 88331) may be
reported separately utilizing modifier 59 or 58 to distinguish the diagnostic
biopsy from the definitive Mohs surgery. Although the CPT Manual indicates
that modifier 59 should be utilized, it is also acceptable to utilize modifier 58
to indicate that the diagnostic skin biopsy and Mohs micrographic surgery
were staged or planned procedures. Repairs, grafts, and flaps are separately
reportable with the Mohs micrographic surgery CPT codes.
Intralesional Injections
CPT codes 11900-11901 describe intralesional injections of non-
chemotherapeutic agents. CPT codes 96405-96406 describe intralesional
injections of chemotherapeutic agents. Two intralesional injection codes
should not be reported together unless separate lesions are injected with
different agents in which case modifier 59 may be utilized. It is a misuse of
CPT codes 11900, 11901, 96405, or 96406 to report injection of local
anesthetic prior to another procedure on the lesion(s). Some of the
procedures with which CPT codes 11900, 11901, 96405, and 96406 are not
separately reportable if the intralesional injection is a local anesthetic
include:
11200 – 11201 (Removal of skin tags)
11300 – 11313 (Shaving of lesions)
11400 – 11471 (Excision of lesions)
11600 – 11646 (Excision of lesions)
12001 – 12018 (Repair – simple)
12020 – 12021 (Treatment of wound dehiscence)
12031 – 12057 (Repair – intermediate)
13100 – 13160 (Repair – complex)
11719 – 11762 (Trimming, debridement and excision of nails)
11765 (Wedge excision)
11770 – 11772 (Excision of pilonidal cysts)
This list in not an exhaustive listing of the procedures since the
administration of local anesthesia by the physician performing a procedure is
not separately reportable for any procedure.
Repair and Tissue Transfer
The CPT Manual classifies repairs (closure) (CPT codes 12001-13160) as
simple, intermediate, or complex. If closure cannot be completed by one of
these procedures, adjacent tissue transfer or rearrangement (CPT codes
14000-14350) may be utilized. Adjacent tissue transfer or rearrangement
procedures include excision (CPT codes 11400-11646) and repair (12001-
13160). Thus, CPT codes 11400-11646 and 12001-13160 should not be
reported separately with CPT codes 14000-14350 for the same lesion or
injury.
Additionally, debridement necessary to perform a tissue transfer procedure is
included in the procedure. It is inappropriate to report debridement (CPT
codes 11000, 11040-11042) with adjacent tissue transfer (CPT codes 14000-
14350) for the same lesion/injury.
Skin grafting in conjunction with a repair or adjacent tissue transfer is
separately reportable if the grafting is not included in the code descriptor of
the adjacent tissue transfer code. Adjacent tissue transfer codes should not
be reported with the closure of a traumatic wound if the laceration is
coincidentally approximated using a tissue transfer type closure (e.g., Z-
plasty, W-plasty). The closure should be reported with repair codes. However,
if the surgeon develops a specific tissue transfer to close a traumatic wound,
a tissue transfer code may be reported.
Procurement of cultures or tissue samples included in the repair or adjacent
tissue not separately reportable.
Grafts and Flaps
CPT codes describing skin grafts and skin substitutes are classified by size,
location of recipient area defect, and type of graft or skin substitute. For
most combinations of location and type of graft/skin substitute, there are two
or three CPT codes including a primary code and one or two add-on codes.
The primary code describes one size of graft/skin substitute and should not
be reported with more than one unit of service. Larger size grafts or skin
substitutes are reported with add-on codes.
The primary graft/skin substitute codes (e.g., 15100, 15120, 15200, 15220)
are mutually exclusive since only one type of graft/skin substitute can be
utilized at an anatomic site. If multiple sites require different types of
grafts/skin substitutes, the different graft/skin substitute CPT codes should
be reported with anatomic modifiers or modifier 59 to indicate the different
sites.
Simple debridement of a skin wound (CPT codes 11000, 11040-11042) prior
to a graft/skin substitute is included in the skin graft/skin substitute
procedure (CPT codes 15050-15431) and should not be reported separately.
If the recipient site requires excision of open wounds, burn eschar, or scar or
incisional release of scar contracture, CPT codes 15002-15005 may be
separately reportable for certain types of skin grafts/skin substitutes.
Breast (Incision, Excision, Introduction, Repair and Reconstruction)
Since a mastectomy (CPT codes 19300-19307) describes removal of breast
tissue including all lesions within the breast tissue, breast excision codes
(19110-19126) generally are not separately reportable unless performed at a
site unrelated to the mastectomy. However, if the breast excision procedure
precedes the mastectomy for the purpose of obtaining tissue for pathologic
examination which determines the need for the mastectomy, the breast
excision and mastectomy codes are separately reportable. (Modifier 58 may
be utilized to indicate that the procedures were staged.) If a diagnosis was
established preoperatively, an excision procedure for the purpose of
obtaining additional pathologic material is not separately reportable.
Similarly, diagnostic biopsies (e.g., fine needle aspiration, core, incisional) to
procure tissue for diagnostic purposes to determine whether an excision or
mastectomy is necessary at the same patient encounter are separately
reportable with modifier 58. However, biopsies (e.g., fine needle aspiration,
core, incisional) are not separately reportable if a preoperative diagnosis
exists.
The breast procedure codes include incision and closure. Some codes
describe mastectomy procedures with lymphadenectomy and/or removal of
muscle tissue. The latter procedures are not separately reportable. Except
for sentinel lymph node biopsies, ipsilateral lymph node excisions are not
separately reportable. Contralateral lymph node excisions may be separately
reportable with appropriate modifiers (i.e., LT, RT).
Sentinel lymph node biopsy is separately reportable when performed prior to
a localized excision of breast or a mastectomy without lymphadenectomy.
However, sentinel lymph node biopsy is not separately reportable with a
mastectomy procedure that includes lymphadenectomy in the anatomic area
of the sentinel lymph node biopsy. Open biopsy or excision of sentinel lymph
node(s) should be reported as follows: axillary (CPT codes 38500 or 38525),
deep cervical (CPT code 38510), internal mammary (CPT code 38530). (CPT
code 38740(axillary lymphadenectomy; superficial) should not be reported
for a sentinel lymph node biopsy. Sentinel lymph node biopsy of superficial
axillary lymph node(s) is correctly reported as CPT code 38500 (biopsy or
excision of lymph node(s), superficial) which includes the removal of one or
more discretely identified superficial lymph nodes. By contrast a superficial
axillary lymphadenectomy (CPT code 38740) requires removal of all
superficial axillary adipose tissue with all lymph nodes in this adipose tissue.)
Breast reconstruction codes that include the insertion of a prosthetic implant
should not be reported with codes that separately describe the insertion of a
breast prosthesis.
CPT codes for breast procedures generally describe unilateral procedures.
OB/GYN Coding Essentials
Within changes in Current Procedural Terminology (CPT) codes and the
implementation of ICD-10, many OB/GYN practices have faced medical billing
and coding difficulties that have increased claims denials and slowed the
practice revenue cycle. OB/GYN billing and coding comes with unique
challenges because of the voluminous claims filing that comes with a
practice that covers Obstetrics, Anesthesia for procedure, Gynecology, and
Family Planning. If you’re practice is dealing with excessive claims denials
that are hurting revenue, here’s a look at several strategies you can use to
avoid claims denials and start improving revenue for your OB/GYN practice.
Let’s briefly review the steps of the medical billing procedure leading up to
the transmission of an insurance claim. When a patient receives services
from a licensed provider, these services are recorded and assigned
appropriate codes by the medical coder. ICD codes are used for diagnoses,
while CPT codes are used for various treatments. The summary of services,
communicated through these code sets, make up the bill. Patient
demographic data and insurance information are added to the bill, and the
claim is ready to be processed.
Processing Claims
A number of technical protocols and industry standards must be met for
insurance claims to be delivered expediently and accurately between
medical practice and payer.
Medical billing specialists typically use software to record patient data,
prepare claims, and submit them to the appropriate party, but there isn’t a
universal software application that all healthcare providers and insurance
companies use. Even so, insurance claims software use a set of standards,
mandated as by the HIPAA Transactions and Code Set Rule (TCS). Adopted in
2003, the TCS is defined by the Accredited Standards Committee (ACS X12),
which is a body tasked with standardizing electronic information exchanges
in the healthcare industry.
There are two different methods used to deliver insurance claims to the
payer: manually (on paper) and electronically. The majority of healthcare
providers and insurance companies prefer electronic claim systems. They are
faster, more accurate, and are cheaper to process (electronic systems save
around $3 per claim). But because paper claims have not yet been
completely removed from the insurance claims process, it is important for
the medical biller and coder to be well versed with both electronic and
hardcopy claims.
Filing Electronic Claims
Certain technologies have been introduced into the system in order to
expedite claim processing and increase accuracy.
Software
Some healthcare providers use software to electronically enter information
into CMS-1500 and UB-04 documents. Using “fill and print” software
eliminates the possibility for unreadable information. This software may also
include certain types of “scrubbing,” or tools that check for errors in the
documents. While these tools do decrease the amount of errors made in
filling out claim forms, they are not always 100 percent accurate, so medical
billers should remain diligent when filling out forms using software.
Optical Character Recognition (OCR)
OCR equipment scans official documents, electronically isolating and
recording information provided in the different fields, and transferring (or
auto-filling) that information into other documents when necessary. While
OCR technology helps make hardcopy claim processing much more efficient,
human oversight is still needed to ensure accuracy. For instance, if the OCR
miscalculates a simple digit in a medical code, that error must be flagged
and manually corrected by a medical billing specialist.
Note that when OCR equipment is not available, it is possible for a medical
billing specialist to manually convert CMS-1500 and UB-04 documents into
digital form using conversion tools called “crosswalks” (note that the same
term applies for tools used to convert ICD-9-CM codes to ICD-10-CM). You can
find crosswalk references from a number of different sources.
Filing Manual Claims
Paper claims must be printed out, completed by hand, and physically mailed
to payers. The healthcare industry uses two forms to submit claims manually.
Since processing paper claims requires more manual interaction with forms
and data, the opportunity for human error increases compared to electronic
claims. Documents can be printed improperly, and handwritten codes can be
incorrect or illegible. The forms can also be mailed to the wrong address,
with insufficient postage, or disrupted by logistical complications with the
delivery services. These errors are costly for the healthcare provider, often
resulting in form resubmission (a time-consuming process) and payment
delays.
Generally, healthcare professionals like family physicians use form CMS-
1500, while hospitals and other “facility” providers use the UB-04 form.
CMS-1500
The CMS-1500 is the universal claim form used by non-institutional
healthcare providers (private practices, etc.) to bill Medicare for Part B
covered services and some Medicaid-covered services, and is accepted by
most health insurance providers. The CMS-1500 is maintained by the
National Uniform Claim Committee (NUCC) and was previously updated to
include National Provider Identifiers (NPIs), or unique numbers required by
the Health Insurance Portability and Accountability Act (HIPAA).
Form CMS-1500 contains all the basic information needed to submit an
accurate claim. This includes fields for the patient’s demographic
information, insurance information, and boxes in which to provide medical
codes and corresponding dates of service. Certain boxes are used exclusively
for Medicare and/or Medicaid. It is important to note that different payers
may provide different instructions on how to complete certain item numbers.
The medical biller and coder should be familiar with specific payer
requirements before filling out the form.
UB-04
Form UB-04, also maintained by the NUCC, is very similar to the CMS-1500,
but it is used by institutional healthcare providers, such as hospitals. Like the
CMS-1500, the UB-04 is used in lieu of electronic claims when the facility
meets any number of exceptions granted by the ASCA. It is the responsibility
of the facility to self-assess whether these designated exceptions apply to
their operation, granting usage of manual claims. Also similar to the CMS-
1500, certain payers may not require all fields, or data elements, to be
completed.
The role of clearinghouses
Once a file is created using these standards, it is usually sent off to a
clearinghouse. The clearinghouse is a third-party operation that primarily
acts as a middleman between healthcare providers and insurance carriers.
Think of the clearinghouse as a central hub, or a single location where all
claims are sent to be sorted and directed onward to all the various insurance
carriers. Typically, clearinghouses use internal software to receive claims
from healthcare providers, scrub them for errors, format them correctly in
accordance with HIPAA and insurance standards, and send them to the
appropriate parties. Clearinghouses generally keep medical practices in the
loop during this process by providing reports on the status of claims.
This third party is necessary because healthcare providers typically have to
send high quantities of insurance claims each day to a variety of different
insurance providers. Each of these insurance providers may have their own
submission standards. If a medical practice’s billing staff was solely
responsible for transmitting insurance claims under both insurance and
HIPAA requirements, the potential for error would increase dramatically, not
to mention the time required for formatting each claim to specific insurance
carrier.
When choosing a clearinghouse, a healthcare provider should consider two
main factors:
Does the clearinghouse have the capability to work with the insurance
providers the practice works with most often?
Can the clearinghouse accommodate claims transmissions from the
insurance provider’s practice management software?
Confirming these questions ensures that all transmissions run smoothly.
Wrapping Up
Healthcare providers prepare insurance claims using information provided in
the patient’s bill. Occasionally, the claim is prepared manually and sent by
mail. In most cases, the claim is sent electronically (having either been
prepared using claim software or scanned from a hard copy) to a
clearinghouse. The clearinghouse checks the claim for errors, formats it
according to HIPAA and insurance guidelines, then transmits it to the
appropriate payer, while also sending a report back to the healthcare
provider.
After the claim has been evaluated, the insurer must provide both the patient
and healthcare provider with an Explanation of Benefits (EOB). The EOB
breaks down the adjudication process, showing the dates of service,
procedures and charges, patient financial responsibility, and the amount paid
to the healthcare provider. At this point, the health insurer sends payment to
the healthcare provider, usually in the form of an electronic fund transfer.
The insurance claims process can be complex. Fortunately, there are tools to
help complete insurance claims on a day-to-day basis. Medical billing
professionals who are familiar with these tools and all documents (both
paper and electronic), industry standards, individual insurance company
regulations, clearinghouse procedures, and the adjudication process will be
prepared to succeed.
Basic Knowledge on Billings
Medical billing and coding specialists deal with sensitive information on a
daily basis. As a medical billing and coding specialist, you will handle
provider, patient, and insurance information that must be kept secure at all
times. You will also be responsible for facilitating the secure electronic and
physical transference of sensitive medical information between these parties.
Failing to perform your duties within the guidelines may result in a federal
investigation.
An overview of guidelines and compliance requirements set by the Health
Insurance Portability and Accountability Act (HIPAA), the Office of the
Inspector General (OIG), and the Healthcare Reform Act of 2010 follows. The
guidelines set forth by these entities comprise some of the most important
privacy, security, and filing-related rules you will need to know as a medical
billing specialist.
HIPAA Compliance
HIPAA was passed by Congress and signed into law by President Clinton in
1996. Chief among the goals set forth by HIPAA was increased security and
accountability when it comes to patient medical information. Specifically,
HIPAA established guidelines that healthcare providers and health insurance
companies must follow in order to keep a patient’s information secure.
These HIPAA guidelines apply to the gathering, cataloging, and transferring
of any and all patient information. For the purposes of medical billing and
coding, HIPAA serves to curb fraudulent activity before, during, and after the
claims process as well as establishing standards for transferring patient
information electronically.
HIPAA is divided into five Titles. The main points of HIPAA that apply most to
the duties of a medical billing and coding specialist can be found in Titles I
and II of the act, which are outlined below.
Title I: Healthcare Access, Portability, and Renewability
Title I of HIPAA addresses health insurance policies within the confines of a
person’s employment. Under Title I, HIPAA sets guidelines for what an
employer can and cannot do with an employee’s healthcare plan as provided
by the employer. Specifically, Title I protects health insurance coverage for
employees and their dependents by making healthcare plans available to
those who have either lost their job or those who are in the process of
switching employers.
Title I protects employees by modifying and improving the Consolidated
Omnibus Reconciliation Act of 1985 (COBRA). Title I of HIPAA extended
healthcare benefits already offered by COBRA, including extending the
duration of benefits of disabled persons eligible for COBRA from 18 to 36
months. Title I also allowed dependents of a person covered under COBRA to
continue to receive the same healthcare coverage as they did when that
person was employed with health benefits.
Title I also addresses how health insurance companies treat patients with
pre-existing conditions. Before HIPAA, a person with a pre-existing condition
might have trouble finding a healthcare plan that covers their medical
expenses because commercial insurance companies would consider them
too risky to cover. Under Title I, insurance companies are limited in how
many restrictions they can put into place in their healthcare plans for people
with pre-existing conditions.
For medical billing and coding professionals, Title I is important because it
ensures that more people are eligible for health insurance. Because of the
laws set forth in Title I, you will process claims that involve patients covered
by COBRA or those with pre-existing conditions that still receive coverage
thanks to this act.