Improving 170325
Improving 170325
Strategic sourcing
It is used to invite suppliers to make state their interests to supply goods and services
It involves engaging the market with the aim of achievement of complettive advantage
Aspect Explanation
Identify needs Define organization needs
Translate needs to requirements
Demand forecasting
Identify geographical distribution of need
Identify people at greatest risk of needing services
Identify gap between met and unmet needs
Ensure needs are communicated in a clear manner
Market assessment and Develop a sourcing strategy that will best meet
source strategy organization needs
Assess the criticality of the item
Assess the cost of the item
Assess the characteristics of the external market
using tools such as porters five forces
Communicate with The communication method selected will be determined by
suppliers the following factors
Value of the goods and services
Length of the contract
Nature and complexity of goods and services
Size of the market
The communication tool which can be used are-PQQ
NEGOTIATE and Use the whole stages of negotiation –at a point test
implement contracting supplier understanding and assumptions
strategy
Determine objectives and outcome
Determine the BAtna
Ensure achievement of value for money
Ensure the contract delivery will align to market
conditions –responsiveness
Liaison with suppliers and Management of risk
logistics Management of relationship
Contract and performance management
1. Poor procurement process preparation risk –the try it and see altitude
2. Communication handles –caused by language differences –fewer face to face
meetings and effectives of time difference during contract communications-there is a
problem in defining quality standards and performance expectations
3. Total landed costs –the need to add extra storage costs ,and effects of longer lead
times when summing up the total landed costs
In order to ensure low cost sourcing succeeds it is important to consider the following
critical steps in order to leverage costs arbitrate
Cost arbitrage" refers to a financial strategy where an investor exploits temporary price
differences for the same asset in different markets, buying it where it's cheaper and
selling it where it's more expensive, aiming for a profit by taking advantage of the cost
difference.
Compare the low price offered against the following costs
-import and export taxes
-additional transportation costs
-other indirect cost such as consultancy cost and auditing fees
Outsourcing
1. Process of outsourcing
Outsourcing is entrusting a third party organization to perform activities previously done in-
house
The outsourcing decision can be assessed through outsourcing decision matrix by COZ
There are two factors considered
Strategic importance –does the function directly contribute towards a competitive advantage
Operational performance-does the function impact on operational the way the organization is
running –efficiency and avoidance of disruptions-
The following are some of the basic questions we need to ask before outsourcing
Risks of outsourcing
When do we outsource
How to support contracted outsourced organization
Do you in-house some or do you outsource
Do you outsource everything to one organization
Failure to realize full benefits of outsourcing
Too simplistic approaches in contract management
Risk of loss of large investment against poor cash inflow
Advantages
Greater flexibility
Lower risk
Improved cash flow
Lower costs
Disadvantages
Can select a wrong supplier
Loss of control over process
Intellectual property infringement
Process mapping
Process mapping can enable an organization answer the following questions
What is happening in a process and why
How efficient is the process
How is the process being measured?
Also known as a cross-functional flowchart is a visual tool used to map out the steps and
stakeholders involved in a specific process, particularly software or IT infrastructure
deployment. It helps streamline processes and improve efficiency by clearly illustrating
the flow of work and identifying responsibilities
It shows intergration between people and departments
It shows who is responsible for what
It can be used to identify where there are bottlenecks
It can highlight where there are duplications
Interactions between people,funtions is organized into swim lanes
Supplier
Inputs
Process
Output
Customers
A SIPOC diagram is a visual tool used in process improvement, summarizing a process by
outlining its suppliers, inputs, process steps, outputs, and customers, often used in Six Sigma and
Lean methodologies to understand and improve processes.
Used for discussing and agreement between teams on a common language and understanding of
a process for continuous improvement
A value stream map (VSM) is a visual tool used in lean management to analyze and improve
processes by mapping the flow of materials and information required to deliver a product or
service, ultimately aiming to identify and eliminate waste.
It is a lean management tool that helps to visualize the steps needed to take a product from
design and development stage to customer
Step Explanation
Assemble a small Suppliers
team, Customers
Buyers
Key decision maker
Explain to them their mandate
Guide them on mapping techniques
Ensure their commitment
Draw up process It should not be took details
It should show task
It should show decision points
Demonstrate using color sticky notes or black board
Examine and assess Set up series of structured questions
Can primary questions
Secondary questions
Plan for Train staff
improvements and Introduce changes
new process
Person-who achieved it
Selection criteria
supply chain mapping is the process of visualizing and analyzing the entire supply chain, from
raw material procurement to final delivery, to identify areas for improvement, reduce risks, and
enhance efficiency
a process that allows an organization to visualize all the steps needed to procure produce and
deliver products
Step Descriptor
Who are the suppliers Number
Location
Lead times
Where do material go Amount of inventory
How long does it remain in one place
Does it move regularly
What are the movement points