MIDDLE-MODULE 2

Work tasks

BUBBLE 1 “Show me the steps”

Hello! Here are the structures and vocabulary to “Show the steps to do a task”
If you need help, you can use this online dictionary

Useful phrases and questions for small talk:

● Good morning
● Good afternoon
● Good evening

● My name is Rachel. I work in HR. And you are?

● “It’s nice to meet you…”
● “It’s a pleasure to meet you…”

Small talk question starters:

● How long have you been working for the company?
● Do you work alone or as part of a team?
● Are you having a busy week?
● What are you working on?
● Tell me about your project?

*For additional questions and phrases, you can rewatch the video
“Greeting and small talk”

For instructions in English, use the IMPERATIVE FORM.

Affirmative:
Verb + complement
Finish the report
Close the door, please

Negative:
Verb in the negative + complement
Don’t be late
Don’t say a word

Exhortative imperative: “Let’s” (plural reference=us)

Let’s have a meeting (affirmative)
Let’s not increase prices (negative)

For emphasis, add the auxiliary: “Do come and visit us next week” (an insisting tone)
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Work tasks

CONNECTORS: SO, AND, BUT & BECAUSE

So is used to express consequence. I work remotely. So, I don’t socialize much.

And is used to express addition. She is an accountant and a lawyer.
But is used to express contrast. They work remotely, but they go to the office once a week.

Here is a brief example you can read and follow. After reading, prepare your own
instructions to teach somebody how to do a task.

First, put the coffee here. Then, press it down with this
Next, put this here. After that, just press this button.
And, that’s it. You’re doing well!

Remember to use phrases from the story “A new colleague”

You are on the right track! Continue practicing in the next bubble!
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Work tasks

BUBBLE 2: “Give a short demo” Here are the structures and vocabulary
to “Give a short demo” If you need help, you can use this online dictionary

Verbs to describe technical tasks:

Check Set Send Validate

Verify Create Assign Develop

Code update (inform) Implement Sync(synchronize)

Research Export Troubleshoot

(investigate) (analyze & solve
problems)

REMEMBER: Need + to. For example, I need to update my team

L words to use to direct your next presentation.

● Let’s look at…
● If you look here…
● Look over…
● Look into…
● Look through
● Let’s move on to…
● Let’s turn to page 5…

Sample of a Demo: “How to Share a Link with a Client”

“What you need to do first is (open up the client page). Then, (look for the specific item
info that you need to share). Next to the item info, you will see a “+”(plus) icon button.
Click on it like so. It will open a message box window. In that box please, (input the
receiver’s name, email contact, and mini subject like “Item 22 link”.)
After typing everything, (hit the button on the bottom right-hand corner of the box with a
green arrow.) The message box will disappear, which means that you completed your task.”

You are more than ready for this challenge!!!!

Prepare your notes first and join a call to practice with your peers!
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Work tasks

BUBBLE 3: “Blocks” Here are the structures and vocabulary to “Talk about blocks”
If you need help, you can use this online dictionary

To paraphrase your point, use these phrases:

● “So, what you’re saying…?”

● “Is that correct?”
● “From what you’ve told/mentioned/shown…”
● “What I understand is…” For instance, “What I understand is that your internet is
slow. Is that right?

Acceptable responses for the question: “Do you have any impediments or blocks?”

● I don’t have any.

● At the moment, no.
● For now, everything is on track.
● All good for now.
● I have a few
● Unfortunately I do. (The code isn't saving in the platform. The end user story
keeps deleting. The login password intake system is corrupt)

Isn’t Vs Doesn’t
The USB drive isn’t working: means that the USB drive needs to be repaired
The USB drive doesn’t work: means that it cannot be used anymore.

Remember to add phrases from the story “The blackout”

Now, Join a call with your peers & talk about blocks in your project

You are making great progress!!!

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Work tasks

BUBBLE 4: “User stories” Here are the structures and vocabulary to describe “User
stories” If you need help, you can use this online dictionary

So that/ In order to: Use these phrases when giving an explanation or a reason
For example
● We’re going to launch a whole new campaign so that we can spark curiosity with
potential customers.”
● We’re moving into a new market in order to stay ahead of our competition.”
So that is followed by a sentence “... so that we can spark curiosity…”
In order to, is followed by the infinitive: “.... in order to stay ahead of our competition.”
Template of a user story:
As (a customer) I want to (add items to my cart), without the items multiplying.
So that (I can avoid being overcharged).

As (______) I want to (action) So that (sentence)

*with user stories, you get a better idea of how the user feel about the product.

Now share your User Story in the comment section to get feedback!
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BUBBLE 5 : “A to-do list” Here are the structures and vocabulary to create “A to-do list”
If you need help, you can use this online dictionary

PRESENT SIMPLE INTERROGATIVE: “VERB TO BE”

Verb to be + subject + complement(s)

IS THE MEETING TODAY?

WH-Word + Verb to be + Subject + Complement(s)

WHERE IS THE OFFICE?
WHO IS MR. BROWN?

PRESENT SIMPLE INTERROGATIVE: “OTHER VERBS”

Aux verb + Subject + verb + [Object] + Complement(s)

Do you need help now? Yes, I do/No I don’t

WH word + Aux verb + Subject + verb + [Object]

When do you need the computer? Tomorrow!

Modals of Obligation: Are used to express that we are forced to do something.

Must/ Should/ Will
You must let me know, when you solve the issue
You should check with me first
You will request permission

Semi modals: have to/ need to

You have to deliver the task on time
You need to finish tomorrow morning
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Vocab for Tech support and Programmers

Update the system Give me tech-savvy Create a new Plug in (connect it)
advice password Power up (turn it on)

Send me a Solve this problem Log onto the Write a program

screencap network

Design a mock-up of Troubleshoot the Hook up the Test the site

the website problem computer

Implement changes Execute the Run the program

program

Tasks: Common verbs

Do the work/ do the tasks Meet (the team, the boss)

Work in (place) Schedule (meetings)
Check/send (emails/documents) Code, develop
Test or Assess (quality) Fix (issues)
Organize (the day) Design/ advertise
Attend/join (meetings, conferences, Contribute (ideas)
training sessions) Sell (products, services)
Optimize (processes)
to be in charge of (something)

Now you are ready! Describe your tasks! Here is a model you can check and follow:
I work in a marketing company (TYPE OF COMPANY)
I’m In charge of the Marketing department (DEPARTMENT)
I always send emails (ADVERB OF FREQUENCY)
I sometimes attend meetings (ADVERB OF FREQUENCY)

Prepare your notes first and join a call to practice with your peers!

Remember that practice makes perfect!