Copy for information and necessary action :-

1. The Deputy Registrar, College Affiliations & Development Department (CAD),

2. College Teachers Approval Unit (CTA),
3. The Deputy Registrar, (Admissions, Enrolment, Eligibility and
Migration Department (AEM),
4. The Deputy Registrar, Academic Appointments & Quality Assurance
(AAQA)
5. The Deputy Registrar, Research Administration & Promotion Cell (RAPC),
6. The Deputy Registrar, Executive Authorities Section (EA)
He is requested to treat this as action taken report on the concerned
resolution adopted by the Academic Council referred to the above
circular.
7. The Deputy Registrar, PRO, Fort, (Publication Section),
8. The Deputy Registrar, Special Cell,
9. The Deputy Registrar, Fort Administration Department
(FAD) Record Section,
10. The Deputy Registrar, Vidyanagari Administration Department
(VAD),
Copy for information :-

1. The Director, Dept. of Information and Communication Technology (DICT),

Vidyanagari,
He is requested to upload the Circular University Website
2. The Director of Department of Student Development (DSD),
3. The Director, Institute of Distance and Open Learning (IDOL Admin),
Vidyanagari,
4. All Deputy Registrar, Examination House,
5. The Deputy Registrars, Finance & Accounts Section,
6. The Assistant Registrar, Administrative sub-Campus Thane,
7. The Assistant Registrar, School of Engg. & Applied Sciences, Kalyan,
8. The Assistant Registrar, Ratnagiri sub-centre, Ratnagiri,
9. P.A to Hon’ble Vice-Chancellor,
10. P.A to Pro-Vice-Chancellor,
11. P.A to Registrar,
12. P.A to All Deans of all Faculties,
13. P.A to Finance & Account Officers, (F & A.O),
14. P.A to Director, Board of Examinations and Evaluation,
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17. The Receptionist,
18. The Telephone Operator,
Copy with compliments for information to :-

19. The Secretary, MUASA

20. The Secretary, BUCTU.
 AC – 23/2/2021
Item No. 9.3

UNIVERSITY OF MUMBAI

Proposed Syllabus for the course of

BMS (CUSTOMS CLEARANCE,
FREIGHT FORWARDING AND
LOGISITCS)

(Credit Based Semester and Grading System with

effect from the academic year 2018-19)
 AC. 23/2/2021
Item No. 9.3
UNIVERSITY OF MUMBAI

Syllabus for Approval

Sr. No. Heading Particulars

BMS (Custom Clearance,Freight Forwarding &

1 Title of the Course
Logistics)
O. 6731
12th pass any faculty with English subject compulsory.
Eligibility for Admission
2 Admissions on the basis of Written Test & Interview
O. 6732

3 Passing Marks 50% PASSING MARKS

R.9474
Ordinances / Regulations
4
( if any)
No. of Years / Semesters
5 R.9475 3 YEARS / 6 SEMESTERS

6 Level HSC / Diploma

7 Pattern Semester

8 Status New

To be implemented from
9 From Academic Year 2018-19
Academic Year

Date: Signature:

I/c. DIRECTOR

Dr. Shivram S. Garje, I/C. Director, Garware Institute of Career Education & Development
 UNIVERSITY OF MUMBAI
GARWARE INSTITUTE OF CAREER EDUCATION & DEVELOPMENT
SYLLABUS RELATING TO THE
BMS (CUSTOMS CLEARANCE, FREIGHT FORWARDING AND LOGISTICS) (FULL-TIME)
(w.e.f .the academic year 2018-2019 of Course introduced in 1985)

Preamble:

 Custom Clearance and Freight Forwarding is a very important component of the commercial sector.
 There is an increasing demand for personnel in the field of International Trade & Logistics.
 To help to inculcate the element of competition in the Customs Clearance & Freight Forwarding
industry, qualified personnel in this respective field are in utmost demand to handle the growing
business in the private as well as in the public sector.
 In view of this, Garware Institute of Career Education and Development plans to introduce Three years
Full-time Bachelor in Customs Clearance, Freight Forwarding and Logistics.

Objective:

 To impart adequate knowledge and develop the skill requirements to meet the demands of the
industry.
 To train the students in theory and practical to fit in well and perform in an excellent manner.
 To develop skilled personnel who are acquainted with knowledge of Customs Law, Procedures, Tariffs,
Policy, Transportation, Documentation and International Trade.
 To Groom the students to take up executive and supervisory roles.

Career Scope:

 The contents of the program are specially designed and will be of great interest to those who wish to
take up a career in customs clearance, freight forwarding, transportation and distribution.
 This program will broaden the student’s understanding of the industry and all new entrants to this field.
 In view of introduction of competitive element in the International Trade sector there is a greater need
for trained personnel in the Imports and Exports business.
CREDIT CHART DETAILS:
Two or Three Guest Lectures by Experts per Semester.
Port and Field Visits per Semester for exposure to industry.

1st Subject Core Subject Assessment Pattern Teaching Hours

Year Code
Topics Internal External Total Theory Practical Total Total
Marks Marks Marks Hours Hours Hours Credits
(CA)
100
1 Communication Skills 40 60 100 60 -- 60 4
2 Introduction to 40 60 100 60 -- 60 4
Documentation
3 Introduction to 40 60 100 60 -- 60 4
Processes and
I

Procedures (Freight
Forwarding (FF))
SEMESTER

4 Introduction to 40 60 100 60 -- 60 4
Processes and
Procedures (Customs
Clearance (CC))
5 Commercial 40 60 100 60 -- 60 4
Geography
6 Introduction to 40 60 100 60 -- 60 4
Logistics
7 Business Economics 40 60 100 45 -- 45 3
Total 280 420 700 405 -- 405 27

Topics Internal External Total Theory Practical Total Total

Marks Marks Marks Hours Hours Hours Credits
(CA)
100
8 Material Handling 40 60 100 45 -- 45 3
9 Book Keeping and 40 60 100 45 -- 45 3
Accountancy
10 Introduction to 40 60 100 60 -- 60 4
II

Transportation
11 Shipping Practice 40 60 100 60 -- 60 4
SEMESTER

12 Sales and Marketing 40 60 100 60 -- 60 4

Skills
13 Introduction to 40 60 100 60 -- 60 4
Supply Chain
Management (SCM)
14 Introduction to 40 60 100 45 -- 45 3
Warehousing
Total 280 420 700 375 -- 375 25
 2nd Subject Core Subject Assessment Pattern Teaching Hours
Year Code
Topics Internal External Total Theory Practical Total Total
Marks Marks Marks Hours Hours Hours Credits
(CA)
100
15 Advance Freight 40 60 100 60 -- 60 4
Forwarding
16 Legal and Regulatory 40 60 100 60 -- 60 4
Architecture
17 Air Transportation 40 60 100 45 -- 45 3
18 Coastal Transportation 40 60 100 45 -- 45 3
III

19 Road and Rail 40 60 100 45 -- 45 3

Transportation
20 Dangerous Goods 40 60 100 45 -- 45 3
SEMESTER

Regulations (DGR)
21 Organization Structure 40 60 100 60 -- 60 4
(Custom Brokers,
Freight Forwarders,
Logistics Service
Providers)
22 Practicals 200 -- 200 -- 90 90 3
(Presentations, Field
Visits, Report Writing)
Total 480 420 900 360 90 450 27

Topics Internal External Total Theory Practical Total Total

Marks Marks Marks Hours Hours Hours Credits
(CA)
100
23 Business Law 40 60 100 45 -- 45 3
24 Customs Rules 40 60 100 60 -- 60 4
25 Customs Law and 40 60 100 60 -- 60 4
IV

Procedures
26 Allied Acts and 40 60 100 45 -- 45 3
Compliances
SEMESTER

27 IT and E-Commerce 40 60 100 45 -- 45 3

28 Customs Tariffs 40 60 100 60 -- 60 4
29 Export and Import 40 60 100 45 -- 45 3
Management
30 Foreign Language – 40 60 100 45 -- 45 3
Spanish (Level 1)
Total 320 480 800 405 -- 405 27
 3rd Subject Core Subject Assessment Pattern Teaching Hours
Year Code
Topics Internal External Total Theory Practical Total Total
Marks Marks Marks Hours Hours Hours Credits
(CA)
100
31 Business 40 60 100 45 -- 45 3
Communication
32 Business Environment 40 60 100 45 -- 45 3
V

33 Multimodal 40 60 100 60 -- 60 4
Transportation (MTO)
SEMESTER

34 Chartering 40 60 100 60 -- 60 4
35 Security Compliances 40 60 100 45 -- 45 3
36 Auditing and Financial 40 60 100 60 -- 60 4
Management
37 Foreign Language – 40 60 100 45 -- 45 3
Spanish (Level 2)
Total 280 420 700 360 -- 360 24

Topics Internal External Total Theory Practical Total Total

Marks Marks Marks Hours Hours Hours Credits
(CA)
100
38 Entrepreneurship 40 60 100 60 -- 60 4
Management
39 Sales and Marketing 40 60 100 60 -- 60 4
Management
40 HR Management 40 60 100 60 -- 60 4
41 Business Ethics 40 60 100 60 -- 60 4
VI

42 Foreign Language – 40 60 100 45 -- 45 3

Spanish (Level 3)
43 Project and Viva Voce 100 100 200 -- 30 30 1
SEMESTER

44 Internship and Report 200 200 -- 3 3 12

Writing months months
Total 500 400 900 285 30 285 32
hours theory
and 3 hours +
months 30
practical
hours +
3
months
Grand Total 2140 2560 4700 2190 120 2190 162
hours & theory
3 hours +
months 120
practical
hours +
3
months
 SUBJECT-WISE SYLLABUS
SEMESTER I

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
1 COMMUNICATION SKILLS 60 30
Unit I
Meaning, Definition, Features, Importance and Aids to Communication, 6 3
different flows of communication in an organization.
Unit II
Elements and Process of Communication, Seven C’s of the Effective 6 3
Communication.
Unit III
Audience analysis, message and situation analysis 6 3
Unit IV
Barriers to effective communication - Interpersonal, intra-group and inter- 6 3
group Communication
Unit V
Transmission, Listening, Elements and process of listening. Strategies for 6 3
effective listening. Barriers to listening
Unit VI
Interviews and Group Discussion 6 3
Unit VII
Written communication, Memos, Notices, Circulars, Reports, Contracts, 6 3
Minutes of Meeting, Personal Letter writing – defining a problem, developing
objectives and options.
Unit VIII
Business Letter Writing, Agenda, Articles, Advertisements, Elements and 6 3
Principle, Communication in the role of a supervisor, feedback, maintaining log-
book.
Unit IX
Written Analysis clarity and style. 6 3
Unit X
Briefing of reports, articles and other documents. 6 3
Presentation skills – Public Speaking.
Reference Books:
1) Adair, John. Effective Communication. London: Pan Macmillan Ltd.,
2003.
2) Ajmani, J. C. Good English: Getting it Right. New Delhi: Rupa
Pubications, 2012.
3) Hasson, Gill. Brilliant Communication Skills. Great Britain: Pearson
Education, 2012.

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
2 INTRODUCTION TO DOCUMENTATION 60 30
(Customs, Transport, Regulatory, Financial, Commercial and Other)
Unit I
Introduction to the Exim Trade. 2 1
Unit II
The Regulators who control the Exim Trade in India & World. 4 2
 Unit III
Role of a Customs Broker & Logistic Service Provider in Exim Trade 8 4
Unit IV
Set of documents required during dealing with these regulators 8 4
Unit V
Mode (Manual / Electronic) and Means (Types) of documents. 6 3
Unit VI
Preparation of these documents manually or electronically. 16 8
Unit VII
Implications of documents with Regulators & Importance of those documents 4 2
with reference to WTO
Unit VIII
Various Protocols during preparation of those documents, 6 3
Current & Future scenario with reference to “Ease of Doing Business”
Unit VII
Virtual practice sessions including internals 6 3
Reference Material:
1) Handouts on Import and Export documentation
2) Documents

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
3 INTRODUCTION TO PROCESSES AND PROCEDURES (FREIGHT FORWARDING – 60 30
FF)
Unit I
Definition & Introduction of Freight Forwarder 2 1
Unit II
History of Freight Forwarder 2 1
Unit III
Rights duties and responsibilities of Freight Forwarders 2 1
Unit IV
Relationship with Intervening parties –Shipping Line/Air Line/Customs 10 5
Broker/Transporter/Warehouse keeper/CFS/Port/Agent/NVOCC/MTO etc…
Unit V
Essentials of Freight Forwarding 10 5
Unit VI
Documentation in relation to Freight Forwarder & Intervening parties 12 6
(Imports Air, Imports Sea, Imports Road, Imports Rail, Imports Multimodal,
Exports Air, Exports Sea, Exports Road, Exports Rail, Exports Multimodal)
Unit VII
Procedures 12 6
Unit VIII
Organisational structure of freight forwarder 4 2
Unit IX
Network building 2 1
Unit X
Standard Trading Conditions Costing, Quoting and Invoicing 4 2
Reference Material:
1) Handouts on Freight Forwarding Processes
2) Documents
Subject Core Subject/Topic Total Session
Code Hours of 2
hours
each
4 INTRODUCTION TO PROCESSES AND PROCEDURES (CUSTOMS CLEARANCE – 60 30
CC)
Unit I
Introduction to Customs procedures 4 2
Unit II
Organization Structure of Customs, Functions of Customs 6 3
Unit III
Introduction to various statute governing the import /export, Authorities 8 4
involved in Customs Clearance.
Unit IV
Introduction to Foreign Trade Policy, Handbook of Procedures 8 4
Unit V
Introduction to Customs Act, 1962 6 3
Unit VI
Customs Clearance Procedures, Examination of goods, Customs declarations. 6 3
Unit VII
Customs Classification, Tariffs, Customs duties. 8 4
Unit VIII
Import Export Code (IEC) under Foreign Trade (Development and Regulation) 4 2
Act, 1962.
Unit IX
Introduction to Allied laws - Drugs and cosmetic Act, 1940, Food Safety and 10 5
Standards Act, 2006, Wild life crime Control Bureau, Plant Quarantine
(Regulation of Import into India) Order, 2003, Textile Committee, Special
Valuation Branch (Related Parties)
Reference Material:
1) Handouts on Customs Clearance Processes and Procedures
2) www.cbic.gov.in
3) Documents

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
5 COMMERCIAL GEOGRAPHY 60 30
Unit I
Introduction to Commercial Geography – Introduction, Meaning and 6 3
Definition, Nature, Scope, Importance
Unit II
Resources - Introduction, Concept of Resource, Nature of Resource, 8 4
Importance of Resources, Classification (Types) of Resources, Conservation of
Resources, Major Bio-resources and their International Trade
Unit III
Manufacturing Industries – Introduction, Factors of industrial location, Brief 8 4
study of the industries with special reference to world, New Industrial Policies
in India.
Unit IV
Transportation and Communication - Transportation and Communication – 8 4
Significance, Road Transport, Rail Transport, Water Transport (will have details
about Ports in India and Major ports around the world), Air transport
Mass communication–satellite communication, computer networking
 Unit V
Globalization - Concept and nature of globalization, Trends of globalization, 6 3
Impact of globalization
Unit VI
Market System - Definition of Market, Market Structure, Significance of 8 4
Market, Geographical factors affecting market system, Classification of
Markets
Unit VII
International Trade - Trade organizations, World Trade Organization (WTO), 8 4
Organization of Petroleum Exporting Countries (OPEC)
European Economic Community (EEC)
Unit VIII
Maps: Elements, Map Interpretation & Statistical Diagrams 8 4
Reference Material:
1) Commercial Geography – P N Pandey, Nirali Prakashan
2) Elements of Commercial Geography – P N Pandey, Nirali Prakashan

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
6 INTRODUCTION TO LOGISTICS 60 30
Unit I
Logistics: Definition - History and Evolution – Objectives – Elements - activities 8 4
importance - The work of logistics - Logistics interface with marketing - Retails
logistics
Unit II
Logistics Management: Definition - Evolution of the concept - model – process 12 6
- activities. Achievement of competitive advantage through logistics
Framework - Role of Logistics management - Integrated Logistics
Management. Functions of the Logistics system-In-bound and Out-bound
logistics – Components of Logistics Management.
Unit III
Logistics Strategy: Strategic role of logistics – Definition - Role of logistics 10 5
managers in strategic decisions - Strategy options, Lean strategy, Agile
Strategies & Other strategies - Designing & implementing logistical strategy -
Emerging concept in logistics.
Unit IV
Outsourcing Logistics: Trends of Logistics & Supply Chain Management, 10 5
Logistics Service Provides (LSP), Supply chain integration -Role of 3 PL and 4 PL
- Order Fulfilment-Financial Flow in Supply Chain, Reverse Logistics design and
management- Logistics information system. Reasons - Third party logistics
provider - Fourth party Logistics providers (4PL) –Stages - Role of logistics
providers.
Unit V
Quality Customer Service & Integrated Logistics: Customer service - 10 5
importance elements - the order cycle system - distribution channels -
Functions performed - Types designing.
Unit VI
Demand forecasting -– Strategic sourcing --Inventory Management-Concept 10 5
and Types of Inventory, Functions of Inventory -Elements of Inventory Costs,
Inventory Management – vendor development – Vendor Inventory
Reference Material:
1) David J. Bloomberg, Stephen LeMay & : Logistics, Prentice-Hall of
India Pvt Joe B. Hanna Ltd.,New Delhi, 2003.
 2) Donald J. Bowersox & David J. Closs : Logistical Management, Tata
McGraw Hill Publishing Co. Ltd, New Delhi, 2004

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
7 BUSINESS ECONOMICS 60 30
Unit I
INTRODUCTION- Meaning, Nature and Scope of Business Economics - Micro 8 4
and Macro, Basic Economic Problems, Market forces in solving economic
problems, Circular Flow of Income and Expenditure, Opportunity and
production possibility curve, Economic tools.
Unit II
DEMAND ANALYSIS - Concept of Demand, Elasticity of Demand and their 12 6
types, Revenue Concepts - Total Revenue, Marginal Revenue, Average
Revenue and their relationship.
SUPPLY ANALYSIS - Concepts and Law of Supply, Factors Affecting Supply,
Aggregate Demands & Aggregate Supply.
Unit III
COST ANALYSIS - Accounting Costs and Economic Costs, Short Run Cost 12 6
Analysis: Fixed, Variable and Total Cost Curves, Average and Marginal Costs,
Long Run Cost Analysis: Economies and Diseconomies of Scale and Long Run
Average and Marginal Cost Curves, Law of variable proportions..
Unit IV
PRICING UNDER VARIOUS MARKET CONDITIONS - Perfect Competition - 16 8
Equilibrium of Firm and Industry under Perfect Competition, Monopoly - Price
Determinations under Monopoly. Monopolistic Competition - Price and
Output Determination under Monopolistic Competition. Oligopoly
Market Structure and Product Pricing Periods. Classification of Markets.
Perfect Competition: Features and Price determination of the firm & industry
Monopoly: Features, Price determination & Price discrimination.
Monopolistic Competition & Oligopoly. Monopolistic Competition: Features &
Price determination. Product differentiation & Selling Cost. Oligopoly:
Features, Kinked demand Curve & Price leadership.
Unit V
Factor Pricing - Marginal Productivity Theory of Distribution. Rent: Modern 12 6
Theory of Rent & Quasi Rent. Wages: Minimum & living Wages, Trade union &
Wages. Interest Liquidity Preference Theory of Interest. Profit: Innovation
Theory of Profit, Risk & Uncertainty Theory of Profit.
Reference Material:
1) Business Economics – Girija Shankar – Nirali Prakashan
2) Business Economics – Mukund Mahajan – Nirali Prakashan
 SEMESTER II

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
8 MATERIAL HANDLING 45 22.5
Unit I
Introduction, Materials Handling (Concept, Objectives, Guidelines), 3 1.5
Importance, Scope and Functions
Unit II
Materials Handling – Principles, Equipment. 6 3
Unit III
Classification of Material Handling, Salient Features 6 3
Unit IV
Selection criteria, Material Handling in Plant and warehouses. 6 3
Unit V
Optimum allocation, Methods to minimize cost, Maintenance, Safety Issues. 6 3
Unit VI
Material handling problems, Skills related to MHE, Automation in MHE, Recent 6 3
Developments, Case Studies
Unit VII
Systems Safety Matting, Industrial Safety Equipment 6 3
Unit VIII
Packaging, Role, Requisites, Forms, Packaging Materials, Export Packaging, 6 3
Consumer and Industrial Packaging, Packaging for MHE efficiency, Case Studies
Reference Books:
1) Material Handling Equipment – Haynes, David
2) Introduction to Materials Handling – Siddhartha Ray – New Age
International Publishers

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
9 BOOK KEEPING AND ACCOUNTANCY 45 22.5
Unit I
Introduction of Book Keeping and Accountancy: Origin, Meaning, Definition, 10 5
Need, Importance, Functions, Advantages, Limitations, Principles, Generally
accepted accounting principles, Accounting equation, Double entry system,
difference between book-keeping and accountancy
Unit II
Recording Transactions: Journal, Ledger, Trial Balance, Cash Book, Bank Book 9 4.5
(single column, double column and three column), Bank Reconciliation
Statement.
Unit III
Accounting for Depreciation: Meaning, Importance, Methods of providing 8 4
depreciation
(straight line, diminishing, annuity), Reserves and Provisions.
Unit IV
Final accounts of Sole Traders, Maintaining of PD accounts with Port, CFS, 10 5
Airport authorities.
GST and its calculation with cut off dates for payment and returns, Method of
Job Costing for Custom brokers
 Methods of job costing for Freight forwarding industry, Various software
available for book keeping and accounting for Custom brokers and freight
forwarders
Unit V
Bill of Exchange: Meaning – Definition – Importance, Promissory Note – 8 4
Recording bill transaction (honoring, dishonoring, discounting)
Reference Books:
1) Business Accounting - Jain and Narang
2) Book Keeping and Accounting for the Small business - Peter Taylor

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
10 INTRODUCTION TO TRANSPORTATION 60 30
Unit I
Introduction to Transportation, concept, meaning & definition, history with 12 6
evolution, fundamentals, importance, functions of Transportation, Role,
choice of mode of transportation
Unit II
Modes and Elements, Means/Modes of Transport. 12 6
Unit III
Transportation System: Physical Infrastructure (Links & Nodes), Flow Entities, 12 6
Control System, Road Hierarchy, Nerves of SCM
Transportation economics
Unit IV
Transportation planning, Transportation System's Impact on Environment, 12 6
Safety, Emerging technologies
Unit V
Transportation in India: Road Transport in India, Road Network in India, Rail 12 6
Transport in India, Rail Network in India, Water transport in India, Water
Network in India, Air Transport in India, Air Network in India
Reference Books:
1) Introduction to Transportation – Donald Bowersox – Pearson College
Publication
2) Introduction to Transportation Planning – Bruton Michael J –
Hutchinson Publishers

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
11 SHIPPING PRACTICE 60 30
Unit I
Introduction, Ships, Types, Classification, Specialized vessels, Tankers, Ship 8 4
crew.
Unit II
Shipping Industry and business, Marketing services of shipping. 8 4
Unit III
Stevedoring, Lighterage services and Security 8 4
Unit IV
Shipping Lines 8 4
Unit V
Shipping lines, Containerization, Shipping sales, customer service 8 4
 Unit VI
Operations Unitization, Stowage factors and densities, Cargo handling 10 5
equipment, Ship clearance, Export import process.
Unit VII
Documentation, Business Communication in shipping, port and liner agents, 10 5
other intermediaries.
Reference Books:
1) John F. Wilson. Carriage of Goods by Sea. Harlow: Longman
2) J.R.Whittaker. Containerization. Hemisphere: Wiley
3) Cyril Frederick Hardy Cufley. Ocean Freights and Chartering. Adlard
Coles Nautical

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
12 SALES AND MARKETING SKILLS 60 30
Unit I
Introduction to Selling Skills, Nature and role of selling, characteristics, types 10 5
of selling, image of selling.
Unit II
Personal Selling Skills: Introduction, opening, need and problem identification, 10 5
presentation and demonstration, dealing with objections, negotiation, closing
the sale, follow-up.
Unit III
Customer support, Customer concerns, Reliable service, customer 10 5
relationship, customer concerns, continuous improvement, team work.
Unit IV
Credit applications, Store security, Safety, Demonstration, Sales Maximization 10 5
Unit V
Marketing concept, Marketing fundamentals, Marketing mix, Service Marketing 10 5
concepts, branding and retailing, marketing approach.
Unit VI
Marketing Skills: Writing, Internal & Interpersonal communication, Confident 10 5
public speaking, attitude of lifelong learning, organized, select KPIs, correct
understanding of difference between goals, strategies and tactics, Listening,
collaboration, research.
Reference Books:
1) Key Marketing Skills – Peter Cheverton, Kogan Page publishers
2) How to master the art of selling – Tom Hopkins, Business Plus
Publishers

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
13 INTRODUCTION TO SUPPLY CHAIN MANAGEMENT (SCM) 60 30
Unit I
Introduction: Definition, objectives, functions, drivers, stages, participants, 10 5
challenges.
Unit II
Key supply chain business processes: Planning, Sourcing, Production, 10 5
Operations, Distribution Channels, Bullwhip effect, Decision phases, Principles
Unit III
 Tools: Activity Based Costing (ABC), Time Driven Activity Based Costing 10 5
(TDABC).
Unit IV
Forecasting systems design: Demand Forecasting, Make v/s Buy Decisions, 10 5
Outsourcing.
Unit V
Purchasing and Supplier Management: Procurement, Purchasing, Vendor 10 5
management.
Unit VI
Supply Chain coordination and integration: IT enabled SCM, Future of SCM 10 5
Reference Books:
1) Martin Christopher. Logistics and Supply Chain Management
2) Sunil Chopra and Peter Meindal. Supply Chain Management
3) Donald J. Bowersox and David J. Closs. Integrated Logistics
Management
4) N. Chandrasekharan, Supply Chain Management

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
14 INTRODUCTION TO WAREHOUSING 45 22.5
Unit I
Introduction to Warehousing: Concepts – Decision making – Operations – 10 5
Need for warehousing – Issues affecting warehousing – Various warehousing
facilities – Different types of ware houses – Characteristics of ideal ware
houses.
Unit II
Introduction to Inventory Management: Role in supply chain – Role in 9 4.5
competitive strategy - Role of inventory – Functions of inventory - Types of
inventory – WIP inventory – Finished goods inventory – MRO inventories –
Cost of inventories - Need to hold inventory
Unit III
Warehouse Management Systems: Introduction – The necessity of WMS – 10 5
Logics of determining locations and sequences – Independent demand
systems – Uncertainties in material management systems – Dependent
demand systems – Distribution resource planning.

Unit IV
ABC Inventory Control: Managing inventories by ABC – Multi – echelon 8 4
inventory systems - Managing inventory in multi echelon networks –
Managing inventory in single echelon networks. Various approaches –
Distribution approaches – The true multi echelon approach.

Unit V
The Principles and Performance Measures of Material Handling Systems: 8 4
Introduction. Vehicle travel path(time) – Handling time – vehicle utilization – no
of loads completed – congestion – Effective performance systems –
Fundamentals of various types of material handling systems – automated
storage and retrieval systems Bar coding technology and applications RFID
technology
Reference Books:
1) Warehouse Management - Gwynne Richards, Kogan Page publishers
2) Raghuram G. Logistics and Supply Chain Management. Mac Millan
SEMESTER III

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
15 ADVANCE FREIGHT FORWARDING 60 30
Unit I
Introduction, Definition, History, MTO definition, MTO act 1993, relationship 18 9
between intervening parties, Conventions, MTO legislation, ICC, FEDAI
Unit II
Documents, Standard Trading Conditions 10 5
Unit III
FFFAI, AMTOI, MANSA, FIATA, Digital Information, Automation, Quality 8 4
Services, Network Agency
Unit IV
NVOCC, Consolidation Operations, Responsibilities and Liabilities of NVOCC, 12 6
Relationships with Shipping Lines
Unit V
Project Cargo, ODC, Special Equipment 4 2
Unit VI
Quotation, Offer, Negotiation, Rates, Work Contract, Cargo Chartering, Scope 8 4
Reference Books:
1) A practical guide to shipping and freight forwarding – Sameer Varun
2) www.fiata.com

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
16 LEGAL AND REGULATORY ARCHITECTURE 60 30
Unit I
Introduction, Labour laws in India, Environment Protection Act, Competition 16 8
Act, Micro Small and Medium Enterprises Development Act, IPR,
Unit II
Carriage Acts 14 7
Unit III
Other Acts, Insurance, Income Tax, IPC, RBI, FEMA, Customs Act, SEZ 14 7
Unit IV
Local and International Organizations & Authorities 16 8
Reference Books:
1) Business Regulatory Framework – P N Chaudhary, Nirali Prakashan
2) Industrial and Labour Laws, Dr. Sanjeev Kumar, Bharat Law HP
Ltd

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
17 AIR TRANSPORTATION 45 22.5
Unit I
Introduction, Air Cargo, Airline Industry, World Geography, Industry 12 6
Regulations, Air Cargo Agency, Airline Marketing, Customer Service
 Unit II
Aircraft, Handling Facilities 11 5.5
Unit III
Air Freight Forwarding, Cargo Booking Procedures, Cargo Automation 12 6
Unit IV
Air waybill, Exercises 10 5
Reference Books:
1) Simon Taylor, Air transport logistics, Hampton
2) P.S. Senguttavan, Fundamentals of Air transport management

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
18 COASTAL TRANSPORTATION 45 22.5
Unit I
Coastal transportation: Introduction, Meaning, Types, processes, coastal 15 7.5
erosion, coastal deposition, techniques
Unit II
Coastal Shipping: Meaning, Importance, potential, measures, advantages, 15 7.5
disadvantages, associations, costs, documents, policies, issues, remedies,
incentive schemes, future prospects, inland waterways, coasting vessel act,
coastal shipping in US, China
Unit III
Amending and Repeleasing acts and adaption orders, other relevant acts and 15 7.5
laws
Reference Books:
1) Coastal Shipping through time – Ian Collard, Amberley publishing
2) Inland waterway transport Challenges and Prospects – Bart Weigmans,
Rob Konings, Routledge Group.

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
19 ROAD AND RAIL TRANSPORTATION 45 22.5
Unit I Road transport
Introduction, Transport Co-ordination, Types of Regulations, planning and 23 11.5
resourcing, vehicle selection, vehicle costing, documenting, information flow,
legislation, road transport in India, Commercial and Passenger transport,
recent developments
Unit II Rail Transport
Introduction, types of wagons, uses, structure, rules, mobility to passengers and 22 11
goods and services, operations, expenditure, traffic system, accidents, routing
analysis
Reference Books:
1) Road Goods Transport Industry in India-A study of its structure and
organization, 1994, Central Institute of Road Transport, Pune, India.
2) Indian Railways – Towards a Safer Tomorrow, S.C. Halder, Jain
Publishing House
3) Kadiyali, L.R. Traffic Engineering and Transportation Planning, 6th
Edition, Khanna Publishers, 2000.
Subject Core Subject/Topic Total Session
Code Hours of 2
hours
each
20 DANGEROUS GOODS REGULATIONS (DGR) 45 22.5
Unit I Air
Aricraft Act, Rules, IATA DGR, DGCA, Authorities, Identification of DG, 37 18.5
Classification, Packing methods, marking and labelling, documentation,
handling, radioactive materials, CB and FF responsibilities, Shipper
responsibility, Airline responsibility, limitations, interpretations
Unit II Ocean
Introduction, handling, packing, marking, labelling, documentation. 8 4
Reference Books:
1) IATA Dangerous Goods Regulations
2) The carriage of dangerous goods by sea - Güner-Özbek, Springer
3) IMDG Code, IMO

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
21 ORGANIZATION STRUCTURE (CB, FF, LSP) 60 30
Unit I
Introduction, Meaning, Theory, Importance, Features, Functions, 12 6
Organisational goals, matrix, role, responsibilities, accountability, origins of
modern organizations.
Unit II
Structure and designs, types, processes, challenges. 12 6
Unit III
Organization Structure of Airlines, Shipping Lines, Container Freight Stations, 12 6
Ports, Airports,
Unit IV
Organization Structure of Transport firms, IT firms, Logistics service providers, 12 6
Warehouse, Customs Brokers, Freight Forwarders.
Unit V
Case Studies, Assignments, Report writing and presentations 12 6
Reference Books:
1) Organisation Theory and Design by Richard L. Daft, 6 th Edn.,
Cincinnati, Ohio: South-Western College Publishing, 1998.
2) Organisation Theory by Stephen P Robbins, New Delhi: Prentice Hall,
1998

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
22 PRACTICALS 90 45
Project Work Assignments on:
Various topics related to Customs Clearance, Freight Forwarding,
Transportation, Shipping, Airfreight, Logistics, Supply Chain, Warehousing,
Inventory, Legal framework and laws.
Presentations
Report writing
Site visits
 SEMESTER IV

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
23 BUSINESS LAW 45 22.5
Unit I
Introduction, Indian Contract Act, Special Contracts 9 4.5
Unit II
Indian Partnership Act, LLP 9 4.5
Unit III
Sale of Goods Act, Negotiable Instrument Act 9 4.5
Unit IV
Companies Act 9 4.5
Unit V
Other Laws: IT Act, RTI, Consumer Protection 9 4.5
Reference Books:
1. Kuchhal M.C. - Business Law (Vikas Publication, 4 th Edition)
2. Gulshan S.S. - Business Law Including Company Law (Excel Books)

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
24 CUSTOMS RULES 60 30
Unit I
Rules pertaining to customs clearance procedures, documentation, provisions, 16 8
foreign trade policy, regulations, Case Laws
Unit II
Adjudication, Appeals, Refunds, Fines, Penalties, Less Charge Demand, Short 8 4
Levy, Customs Valuation Rules, Case Laws
Unit III
Custom Audit Regulations, Sea Cargo Manifest and Transhipment Regulations, 10 5
ATA Carnet, Case Laws
Unit IV
Private and Public Bonded Warehousing Regulations, Case Laws 6 3
Unit V
CBLR, Baggage Rules, Rules related to FTA, Foreign Post, Ship Stores, Coastal, 12 6
Courier, Case Laws
Unit VI
Project Import Regulations, AEO, Handling of cargo in Customs Area 8 4
Regulations, Case Laws
Reference Books:
1. www.cbic.gov.in
2. Custom Law Manual
Subject Core Subject/Topic Total Session
Code Hours of 2
hours
each
25 CUSTOMS LAWS AND PROCEDURES 60 30
Unit I
Provisions and Procedures, Manufacture in Bond, Investigations, Punishments 10 5
Unit II
Rules under Central Excise & Salt Act, Allied acts in force, prohibitions and 10 5
Restriction
Unit III
Refunds, Drawback, Abatement of duty, ramification of duty, Legal aspects of 10 5
provisions of the Customs Act Relating to levy of duty, Value of goods,
Classification, E-Waybill
Unit IV
The Scheme of exemptions, Broad aspects of Customs Laws applicable to 10 5
imports from or exports to countries of the world
Unit V
Major Ports act and state Minor Ports Act, Acts Prescribing Octroi levy and 10 5
procedures for recovery
Unit VI
Conservation of Foreign Exchange, Prevention of smuggling Activities, Indian 10 5
Post office Act, The Civil Procedure Code, The Criminal Procedure Code.,
Interpretation of statutes Act, Rules for determining origin of Goods , Quantum
of Anti-Dumping duty , KYOTO Convention
Reference Books:
1. www.cbic.gov.in
2. Custom Law Manual
3. Customs Act 1962

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
26 ALLIED ACTS AND COMPLIANCES 60 30
Unit I
EOU, DTA, SEZ 4 2
Unit II
Laws relating to narcotics and drugs, cosmetics, psychotropic, magic remedies, 20 11
pharmacy, medicinal, toilet preparations
Unit III
Indian stamp act, arms act, foreign trade (development and regulation) act, 10 5
FEMA, PQ, ADC, FSSAI, CITES, Cess, Textile committees
Unit IV
Legal framework, ICC, UCP, Global Customs Regulations and systems 10 5
Unit V
EDI, ICEGATE, SWIFT, Single Window 10 5
Unit VI
Laws relating to environment, customs conventions, protocols, hazardous 6 3
waste, Montreal protocol, IPR
Reference Material:
1. www.cbic.gov.in
2. Custom Law Manual
3. Customs Act 1962
Subject Core Subject/Topic Total Session
Code Hours of 2
hours
each
27 IT AND E-COMMERCE 45 22.5
Unit I Introduction
Role-uses-IT framework-data mining-standardization-presentation devices- 3 1.5
communication devices-system architecture-implementation of ERP
Unit II Computer Technology
Basics-Evolution-Operating systems-MS word-MS excel-PowerPoint-MS 6 3
Access-MS Project
Unit III Management Information Systems
MIS-Importance-Evaluation-Computers-Organizational Structure-MIS. 6 3
Unit IV Decision Support Systems
Introduction-definition-evaluation-model management-DSS generators-multi- 6 3
criteria modelling
Unit V Introduction to E-commerce
Meaning – Concept- E-Commerce v/s Traditional Commerce – E-business – 6 3
History of E-commerce – EDI – Importance – features – benefits – impacts –
challenges – limitations.
Unit VI Business Models of E-Commerce
B2B- B2C- C2C-Business to Government-Business to employee-E-commerce 6 3
infrastructure-Network settings-internet infrastructure-security issues-
regulatory framework
Unit VII Electronic Payment System
Introduction – online payment systems- e-cash-e-cheque-smart card-all types- 6 3
security issues-solutions-biometrics
Unit VIII Logistics & Supply
Supply Chain software technology-Transport technology 6 3
Reference Material:
1. E-Commerce – An Indian Perspective, P T Joseph
2. The complete E-Commerce Book – Janice Reynolds, CRC Press

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
28 CUSTOMS TARIFF 60 30
Unit I
History, Framework and Introduction of Tariff, Harmonized System and Coding 10 5
System and features
Unit II
Categorization of items into Sections, Chapters, Headings and Sub-Headings, 10 5
Schedule I and Arrangement of items in Tariff
Unit III
Method of how to use the tariff, Section, Chapter and Heading Notes 10 5
classification method
Unit IV
Definitions, Meanings, Terminology, Punctuations in tariff, Customs Tariff Act 10 5
1975
Unit V
General Rules of Interpretation, General Exemptions, understanding of other 10 5
notifications issued, Schedule II and arrangement of items in tariff
 Unit VI
GST Tariff, Introduction, Act, Rules, Documents, Taxes 10 5
Reference Material:
1. Customs Tariff Act 1975, R K Jain
2. GST Tariff
3. www.cbic.gov.in

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
29 EXPORT AND IMPORT MANAGEMENT 45 22.5
Unit I
India’s Foreign Trade, Trends, Prospects, Strategies, Balance of Trade, 2 1
Measures, Service Exports
Unit II
Exports, Definition, Meaning, transactions, Costing, Finance, Project Exports, 12 6
Export Procedure, Documents, Customs Clearance
Unit III
Imports, Definition, Need, Procedure, Finance, Customs Compliance, Valuation 15 7.5
and Assessment, Customs duty
Unit IV
GST, Provisions, Duty Credits, Procedures 4 2
Unit V
Related Topics: Special Focus Initiatives, Drawback, Deemed Exports, ASIDE, 6 3
MAI, MDA, Star Export Houses, EPCG Schemes, Incentives, EPCs, Commodity
Boards.
Unit VI
Insurance: Marine, Cargo 6 3
Reference Material:
1. Government of India: Export - Import Policy
2. Dr. Khushpat S, Jain. Export Procedures and Documentation.
Himalaya Publishing House

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
30 FOREIGN LANGUAGE – SPANISH (LEVEL 1) 45 22.5
Unit I
The alphabets & Words 9 4.5
Unit II
Salutations & Basic instructions 9 4.5
Unit III
El verbo ser, The verb 'ser' & interrogativos 9 4.5
Unit IV
AR verbs, Interrogativos & Read the time 9 4.5
Unit V
the verb estar 9 4.5
Reference Material:
1. Leonardo Gómez Torrego, Gramática didáctica del español, SM
2. Dr. Khushpat S, Jain. Export Procedures and Documentation.
Himalaya Publishing House
 SEMESTER V

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
31 BUSINESS COMMUNICATION 45 22.5
Unit I
Understanding the Foundations of Business Communication, Mastering team, 10 5
interpersonal communication, Advantages & disadvantages, Guidelines for
successful collaborative writing, Social networking, Importance of listening,
Group communication
Unit II
Introduction to managerial writing, Three-Step Writing Process, Importance of 10 5
analyzing, Improving writing technique, Information-gathering, Differences
between the direct & indirect, Business letters, Messages
Unit III
Presentations, business and social etiquette, audio-visual media, Interviews, 10 5
role play, simulation, conflict, ethics
Unit IV
Employment messages, resumes, application, building careers, communication 10 5
challenges
Unit V
Individual and group presentations 5 2.5
Reference Material:
1. Business Communication, Asha Kaul, Prentice Hall of India, Delhi
2. Business Communication Strategies, Monipally Mathukutty, Tata
McGraw Hill Publishers

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
32 BUSINESS ENVIRONMENT 45 22.5
Unit I
Introduction, business, business environment, types, role, characteristics 10 5
Unit II
Political and Legal Environment 10 5
Unit III
Social, Cultural, Technological, Competitive Environment 10 5
Unit IV
International Environment 10 5
Unit V
Case Studies 5 2.5
Reference Material:
1. Business Environment, Prerna Sharma, Vipul Prakashan
2. Busienss Environment Text and Case Studies, Paul Justin

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
33 MULTIMODAL TRANSPORT (MTO) 60 30
Unit I
MTO: Introduction, MT Operator, Challenges, Intermodal. 6 3
 Unit II
Consolidation: Definition, FF, Consolidator 6 3
Unit III
MTO system in India: modes, ICDs, CFS, RORO, LRT 6 3
Unit IV
Sales Contract and Documentation: Documentary Credits, L/C, Bill of Lading, 6 3
Letter of Indemnity, EGM, IGM
Unit V
Conventions: UNCTAD, ICC, CMR, CIM, TR, Haque, IMO 6 3
Unit VI
Regulatory Reforms: MTO act, International conventions, private terminals 6 3
policy, coastal shipping policy, FDI reforms, Policy to permit Operators, MV act,
Warsaw
Unit VII
Trade Routes 6 3
Unit VIII
Practitioners: Types, Options, Liner operators, NVOCC 6 3
Unit IX
Through Transport Shipping 6 3
Unit X
Global Perspective of MTO 6 3
Reference Material:
1. Containerisation, Multimodal Transport and Infrastructure
Development in India by Dr. K V Hariharan, Shroff Publishers &
Distributors
2. A Textbook on Container & Multimodal Transport Management by
Dr. K V Hariharan, Shroff Publishers & Distributors

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
34 CHARTERING 60 30
Unit I
Basics of Chartering: Introduction, Types, Charter Procedure, terms, 15 7.5
negotiations, do’s and don’t’s.
Unit II
Dry Cargo Chartering: Ships, tonnage, loadlines, freight markets, charter party, 15 7.5
practical guidelines
Unit III
Tanker Chartering: types, cargo handling, crude oil, market structure 15 7.5
Unit IV
Chartering Markets 15 7.5
Reference Material:
rd
1. Principles of Chartering (3 Edition) by Photis M. Panayides.
2. Dry Cargo Chartering by ICS (Institute of Chartered Shipbrokers)
3. Tanker Chartering by ICS.

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
35 SECURITY COMPLIANCES 45 22.5
Unit I
 Freight Security 15 7.5
Unit II
Transport Security 9 4.5
Unit III
Air Cargo Security 3 1.5
Unit IV
Logistics Security 9 4.5
Unit V
Global Supply Chain Security 9 4.5
Reference Material:
rd
1. Principles of Chartering (3 Edition) by Photis M. Panayides.
2. Dry Cargo Chartering by ICS (Institute of Chartered Shipbrokers)
3. Tanker Chartering by ICS.

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
36 AUDITING AND FINANCIAL MANAGEMENT 60 30
Unit I
Auditing: Introduction 10 5
Unit II
Audit of companies 10 5
Unit III
Special areas of audit 10 5
Unit IV
Financial Management: Introduction 10 5
Unit V
Investment Decision, Financing Decision 10 5
Unit VI
Divident Decisions, Working Capital Decisions 10 5
Reference Material:
1. I.M. Pandey. Financial Management. Vikas Publications
2. Ravinder Kumar and Virender Sharma, Auditing Principles and
Practice, PHI Learning

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
37 FOREIGN LANGUAGE – SPANISH (LEVEL 2) 45 22.5
Unit I
Speak fluently expressing events on a variety of topics in the present, the past 9 4.5
and the future tense.
Understand and answer questions, summarize, communicate and offer some
opinion on topics related to everyday life if spoken to them slowly and clearly.
Unit II
Understand and give directions to navigate in a city, rent a car, order food and 9 4.5
follow instructions to cook., Give and understand orders, ask and give help,
express an agreement or a disagreement.
Unit III
Formulate hypothesis on a general topic you are aware of, Inquire about 9 4.5
someone’s mood or health, Apologizeor react to an apology.
Unit IV
 Begin and enda conversation, show interest in continuing a conversation, 9 4.5
repeat what you have said and check if you have understood correctly, Narrate
what others have told you using reported speech.
Unit V
Express stronger emotions like fear, grief, concern, disappointment, gratitude 9 4.5
and appreciation, Take a stand as for or against any proposal, argument etc,
Write formal and informal letters using conventional methods, Paraphrase,
summarize and assess what others have said in a social setup with remarkable
fluency and ease of expressions
Reference Material:
1. Leonardo Gómez Torrego, Gramática didáctica del español, SM
2. Dr. Khushpat S, Jain. Export Procedures and Documentation.
Himalaya Publishing House

SEMESTER VI

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
38 ENTREPRENEURSHIP MANAGEMENT 60 30
Unit I
Concept, Meaning, definition of entrepreneur and entrepreneurship. Elements, 6 3
determinants, importance and significance of entrepreneurship and creative
behavior; Characteristics and qualities of entrepreneurs;
Unit II
Role of culture in entrepreneurial development; Entrepreneurial development 9 4.5
programme (EDP), Managing the problems faced by entrepreneurs
Development of women entrepreneurs-
Unit III
Idea generation – sources and methods Identification and classification of ideas. 9 4.5
Environmental Scanning and SWOT analysis Preparation of project plan – points
to be considered, Components of an ideal business plan – market plan, financial
plans, operational plan, and HR plan. Project formulation – project report
significance and contents, Project appraisal – Aspects and methods.
Unit IV
Small and Medium Enterprises: Meaning and definition, Policies, SME funding 9 4.5
Unit V
Business Groups: Concept of business groups and role of business houses and 9 4.5
family business in India; The contemporary role models in Indian business: their
values, business philosophy and behavioural orientations; Conflict in family
business and its resolution
Unit VI
Public and Private System: Public and private system of stimulation, support and 9 4.5
sustainability of entrepreneurship. Requirement, availability and access to
finance, marketing assistance, technology, and industrial accommodation, Role
of industries/entrepreneur’s associations and self-help groups, The concept,
role and functions of business incubators, angel investors, venture capital and
private equity fun
Unit VII
Mobilising Resources: Mobilising resources for start-up. Accommodation and 9 4.5
utilities; Preliminary contracts with the vendors, suppliers, bankers, principal
customers; Contract management: Basic start-up problems.
Reference Material:
1. Kuratko and Rao, Entrepreneurship: A South Asian Perspective,
Cengage Learning.
2. Robert Hisrich, Michael Peters, Dean Shepherd, Entrepreneurship,
McGraw-Hill Education
Subject Core Subject/Topic Total Session
Code Hours of 2
hours
each
39 SALES AND MARKETING MANAGEMENT 60 30
Unit I
Introduction to Marketing and Marketing Management, Marketing Concepts – 6 3
its relevance in India – Marketing Structures and systems - Marketing Process -
Marketing mix - Marketing environment. - Consumer Markets and buying
behavior – Market segment and segment analysis and targeting and positioning
- Environmental scanning and market opportunity analysis - Market estimation
- Market potential, demand forecasting and sales forecasting - Marketing
Information Systems, Marketing Research, Market Planning
Unit II
Product Decisions - concept of a Product - Product mix decisions - Brand 6 3
Decision – New Product Development – Sources of New Product idea – Product
identification - Steps in Product Development – Product Life Cycle strategies-
Stages in Product Life Cycle – Branding and Packaging - Price Decisions - Pricing
objectives - Pricing policies, structures and constraints - Different pricing
method - New product pricing, Product Mix pricing strategies and Price
adjustment strategy - Concepts of regulated prices in selected industries
Unit III
Promotion Decision - Communication process – Promotion mix – Promotion 6 3
strategies with reference to consumer and industrial products - Advertising
Decision, Advertising objectives - Advertising and Sales Promotion – Developing
Advertising Programme – Role of Media in Advertising - Advertisement
effectiveness - - Sales force Decision.
Unit IV
Marketing Research- Types, process – tools and techniques – application of 6 3
marketing research – product launching, demand estimation, advertising, brand
preferences, customer satisfaction, retail stores image, customer perception,
distribution, customer relationship, competitor analysis and related aspects
Unit V
Distribution Management - importance of distribution in developing country. 6 3
Role of middle man, identification, selection and managing dealers. Distribution
Channels Management - Physical distribution
Unit VI
Internet Marketing - Introduction to Internet Marketing. Mapping fundamental 6 3
concepts of Marketing (7Ps, STP) - Strategy and Planning for Internet Marketing
- The Website - Analysis of websites - Online marketing – web based marketing
programmes – emerging trends and challenges to marketers
Unit VII
Sales Management : Definition and meaning, Objectives, Sales Research, Sales 8 4
Forecasting, Sales Forecasting methods, Sales Planning and control, Sales
Organization
Sales Skills: Developing a Sales Personality – confidence - Selling Concepts &
Traits of a Successful Salesperson
Selling to Various Stakeholders such as Dealers, Suppliers, Vendors, Channel
Partners, Superiors, Subordinates, Team- Mates & Peers - Selling to
Customers.
Unit VIII
Services Marketing Understanding Services: Factors influencing the Growth of 8 4
the Service sector at the Global Level, Nature of Service Marketing, Service
Marketing Mix
Unit IX
8 4
 International Marketing – Introduction - International Marketing Environment
- Globalization and the New economic order, liberalization and
internationalization of the Business
Reference Material:
1. K.S. Chandrasekar, MARKETING MANAGEMENT TEXT AND CASES,
Tata McGraw-HillPublication
2. Govindarajan, MARKETING MANAGEMENT CONCEPTS, CASES,
CHHALLENGES AND TRENDS, Prentice Hall of India.

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
40 HR MANAGEMENT 60 30
Unit I
Human Resource Management: Concept and Functions, Role, Status and 10 5
competencies of HR Manager, HR Policies, Evolution of HRM, HRM vs HRD.
Emerging Challenges of Human Resource Management; Workforce diversity;
Empowerment; Downsizing; VRS; Human Resource Information System
Unit II
Human Resource Planning- Quantitative and Qualitative dimensions; job 12 6
analysis – job description and job specification; Recruitment – Concept and
sources; Selection – Concept and process; test and interview; placement and
induction
Unit III
Concept and Importance; Identifying Training and Development Needs; 12 6
Designing Training Programmes; Role-Specific and Competency-Based Training;
Evaluating Training Effectiveness; Training Process Outsourcing; Management
Development; Career Development.
Unit IV
Nature, objectives and importance; Modern techniques of performance 12 6
appraisal; potential appraisal and employee counseling; job changes - transfers
and promotions; Compensation: concept and policies; job evaluation; methods
of wage payments and incentive plans; fringe benefits; performance linked
compensation; Factors affecting wage policy, Wage Boards Fringe Benefits,
Perequisites, Incenives, Bonus, Profit sharing, VRS, Maintenance of service files
pension;
Unit V
Employee health and safety; employee welfare; social security; Employer- 12 6
Employee relations- an overview; grievance-handling and redressal; Industrial
Disputes: causes and settlement machinery
Drafting Charge Sheets: Model standing orders, code of conduct, Bond of
service, wage & salary records, E.S.I, P.F. Gratuity, pension and bonus records.
Reference Material:
1. K. Aswathappa, Human resource and personnel management
2. Gary Desseler, A frame work for human resource management

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
41 BUSINESS ETHICS 60 30
Unit I
4 2
 Values of Indian culture and society – Models of management in the Indian
socio-political environment – Indian work ethos – Indian heritage in production
and consumption – Indian mythologies and values/culture – western culture vs.
Indian culture.
Unit II
Definition of ethics and business ethics – Law vs. Ethics – Ethical principles in 8 4
business – approaches to business ethics: Teleology, Deontology and
Utilitarianism – importance of business ethics – debate for and against business
ethics.
Unit III
Ethical dilemmas in business – ethical universalism and relativism in business – 8 4
factors affecting the business ethics – process of ethical decision-making in
business – individual differences in managers and ethical judgement – whistle
blowing.
Unit IV
Ethical issues in functional areas: Marketing, HR, Production, IT/Systems and 8 4
Finance – Environmental ethics – Gender ethics – CSR as business ethics – Ethics
in international business
Unit V
Role of organizational culture in Ethics – structure of ethics management: Ethics 8 4
programmes, code of conduct, ethics committee, ethics officers and the CEO –
communicating ethics: communication principles, channels, training
programmes and evaluation – Ethics audit – corporate governance and ethical
responsibility – transparency international and other ethical bodies – recent
trends, issues and cases.
Unit VI
Conceptual framework of Corporate Governance: Theories & Models, Broad 8 4
Committees; Corporate Governance Reforms. Major Corporate Scandals in
India and Abroad: Common Governance Problems Noticed in various Corporate
Failures. Codes & Standards on Corporate Governance
Unit VII
Concept of CSR, Corporate Philanthropy, Strategic Planning and Corporate 8 4
Social Responsibility; Relationship of CSR with Corporate Sustainability; CSR and
Business Ethics, CSR and Corporate Governance; CSR provisions under the
Companies Act 2013; CSR Committee; CSR Models, Codes, and Standards on
CSR
Unit VIII
Globalisation and its importance in world economy; Impact of globalization; 8 4
International business vs. domestic business: Complexities of international
business; Modes of entry into international business.
Organisational structure for international business operations; International
business negotiations.
Outsourcing and its potentials for India; Role of IT in international business;
International business and ecological considerations
Reference Material:
1. Ghosh P. K. (2010), Business Ethics, Vrinda Publications.
2. John R. Boattright (2008), Ethics and the Conduct of Business,
Pearson Education.

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
42 FOREIGN LANGUAGE – SPANISH (LEVEL 3) 45 22.5
Unit I
 Write clear grammatically well-structured sentences, presentations, articles 9 4.5
and texts on complex subjects.
Defend ideas, point of view, arguments with a clear opening and conclusion.
Show skepticism, approval, disapprovalon a variety of situations.
Formulate some hypothesis, transmit messages or narrate events, give orders/
commands, make requests in different time lines.
Unit II
Utilize the language in a literary sense, participate, react, respond and 9 4.5
interrogate on various topics in a flexibly and fluently.
Understanding and responding to texts spoken at medium or fast pace.
Report oppositions, processes, results and circumstances.
Linking ideas, adding information and forming structured speech.
Unit III
Provide recommendations or advise. Refer to issues and interpretations from 9 4.5
your point of view and that of others.
Ability to extract information and summarize texts. Also ability to produce
different types of text using discourse markers to show process and result
relationship.
Express likes, wants and preferences and influence the ideas, decisions of the
other party.
Understand and respond to questions posed by a native speaker, without
having them to rephrase or paraphrase their questions.

Unit IV
GRAMMAR: 9 4.5
Advanced Grammar; Analysis of literary texts and texts on other general
topics; Essays on specific themes.
LITERATURE:
A selection of literary texts in the foreign language
Unit V
BUSINESS SPANISH: 9 4.5
Translation of texts from the foreign language into English and vice versa
Language for business trade
Commercial and official letters. Customer service letter.
Advertorial or infomercial
Business correspondence. The business letter and order
Reference Material:
1. Español sin fronteras, I, SGEL, 1997.
2. Nuevo Ven I, Edelsa 2004

Subject Core Subject/Topic Total Session

Code Hours of 2
hours
each
43 PROJECT AND VIVA VOCE 30 15
Project Dissertation work as per project guidelines given on one topic related
to the customs clearance, shipping, transportation, logistics, supply chain
industry.
Viva voce examination based on the project work submitted.
Subject Core Subject/Topic Total
Code Hours
44 INTERNSHIP
The student will attach himself with a service (customs broker/freight 3
forwarder/shipping/airfreight/transporter/warehouse/logistics/scm) months
organization approved by the Department for a period of 12 weeks for
Industry Training. The student should actively participate in the operations
of the organization and should work like any other employee of that
organization. At the end of the internship, the student should prepare a
comprehensive report (not less than 120 pages, A4 size). The report and
the specimens of the work done by the student should be attested by the
organization. Student should also produce a certificate of internship from
the organization. All the above details should be submitted to the
Department for evaluation.

***********
 (Appendix ‘B’)

New ordinances 6731 & 6732 relating to the

BMS (Customs Clearance, Freight Forwarding & Logistics)

i) Necessity of starting these courses: - The University of Mumbai’s Garware Institute of Career
Education & Development plans to introduce three years Full time BMS (Custom Clearance, Freight
Forwarding & Logistics). Custom Clearance, Freight Forwarding & Logistics is a very important
component of the commercial sector. To help to inculcate the element of competition in the
Custom Clearance, Freight Forwarding industry, qualified personnel in this respective field are in
utmost demand to handle the growing business in the private as well as in the public sector.

ii) Whether UGC has recommended to start the said courses: - UGC encourages the incorporation of
skill oriented and value added courses to develop skilled manpower. This course is in tune with
NSDC mandate.

iii) Whether all the courses have commenced from the academic year 2018-19: - Yes, it would be
commencing from the Academic year 2018-19.

iv) The Courses started by the University are self-financed, whether adequate number of eligible
permanent Faculties are available? – Yes, this course is self-financed. The expert visiting faculty
from industries come to teach this course.

v) To give details regarding duration of the course and is it possible to compress the course? :- The
duration of the course in Three years (Six Semester). It cannot be further compressed.

vi) The intake capacity of each course and no. of admissions given in the current academic year
(2018-19): - The intake capacity of this course 60 students each batch and admitted 30 students.

vii) Opportunities of Employability / Employment available after undertaking these courses: - The
contents of the program are specially designed and will be of great interest to those who wish to
take up a career in the Custom Clearance, Freight Forwarding industry. The students completing
this course have great opportunities in the Government, Public and private sectors which require
the knowledge of customs Law, Procedures, Tariffs, Policy, Transportation, Documentation and
International Trade. These students have great demand in import and export business.

I/c. DIRECTOR