AEQ Xplorer

Intercom Wireless Beltpack

USER´S MANUAL
ED. 10/19
V. 1.1 - 03/02/2021

Firmware Versions: OS 4.9.88-mx7 or higher

Base 1.00.007 or higher
UI 1.05

Software Versions: CrossMapper 8.04.000 or higher

LiveCrossMapper 1.6 or higher
 CONTENTS
1. INTRODUCTION....................................................................................................................... 3
1.1. Applications of the system. ................................................................................................ 3
1.2. System description............................................................................................................. 3
1.3. Functional specifications.................................................................................................... 4
2. PHYSICAL DESCRIPTION OF XPLORER BELTPACK. ........................................................ 6
2.1. Front panel description. ..................................................................................................... 6
2.2. Other elements................................................................................................................... 7
2.2.1. Headset connector. ................................................................................................. 7
2.3. Description of the Charging Terminal. ............................................................................... 8
3. MENUS DESCRIPTION............................................................................................................ 9
3.1. "INTERCOM" menu. .......................................................................................................... 9
3.2. "MODE" menu.................................................................................................................... 9
3.3. "CONNECTION" menu. ................................................................................................... 10
3.4. "SETTINGS" menu........................................................................................................... 11
3.5. "STATUS" menu. ............................................................................................................. 13
4. CROSSMAPPER CONFIGURATION..................................................................................... 15
4.1. Panel registration and key labeling. ................................................................................. 15
4.2. Assignment of commands to keys. .................................................................................. 16
5. OPERATION. .......................................................................................................................... 19
APPENDIX 1. SETTING UP A WI-FI NETWORK. ..................................................................... 21
A1.1. Introduction. ................................................................................................................... 21
A1.2. System architecture. ...................................................................................................... 21
A1.2.1. Wi-Fi network architecture.................................................................................. 21
A1.2.2. Network elements. .............................................................................................. 24
A1.3. General advice............................................................................................................... 24
A1.4. Installing and starting the system. ................................................................................. 25
A1.4.1. Access points installation. .................................................................................. 25
A1.4.2. Capacity considerations. .................................................................................... 26
A1.4.3. Operating band selection and channel planning. ............................................... 26
A1.4.4. Configuration of a Wi-Fi manager. WLC2504 example...................................... 27
A1.4.5. Configuration of an access point as Wi-Fi system master. AIR-AP1852i example. . 31
A1.4.6. Configuration of the Extreme Networks Wi-Fi manager. .................................... 33
A1.5. Conclusion. .................................................................................................................... 38
APPENDIX 2. ADDITIONAL INFORMATION. ........................................................................... 39

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1. INTRODUCTION.

1.1. Applications of the system.

This product extends the capacity of Conexia, CrossNET and EasyNET intercom systems by
incorporating the possibility of having wireless devices, in order to provide a full featured
intercom panel with Wi-Fi connectivity.

1.2. System description.

AEQ Xplorer is more than a beltpack, it’s an authentic wireless intercom user panel, based on
Wi-Fi technology.

Xplorer is equipped with a 4 shortcut keys for user controls -organized in pages-, and other two
programmable keys for Menu, Mute, Page Selection, and other functions. These are operated
around a multi-functional screen that shows the configured function for each of the keys, the
audio level applied for each destination, battery charge and WiFi signal levels, among other
information.

It features dual assignable gain adjustment in order to provide direct access to the main
destination level adjustment for example, prioritizing the treatment of this destination.

Its dimensions and weight are reduced, and it is protected against shocks and spills. The unit
can be fastened to a belt or hung from a ribbon in order to carry it over the shoulder.

Xplorer can be provided with different types of headset.

Offering sufficient battery autonomy for 20 hours of work, it can be charged using a multiple
charging dock.

It can operate associated to an Intercom matrix or as a Party-Line terminal.

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 • Operation with Matrixes: It can operate as a client of AEQ CrossNET, Conexia and
TH5000 Intercom matrixes.
In this mode, each key can trigger any of the following commands: "Talk",
"Listen", "Talk&Listen", "Remote One Way", "Remote Both Ways", "Remote Volume"
and "Dial Call".
In this ecosystem, it can coexist with:
- 8000 series wired user panels.
- OLYMPIA 3 Commentary Units.
And also, through the XVirtual application for virtual intercom user panels, with:
- Wireless terminals using iOS operating systems such as iPad and iPhone.
- Virtual panels using PCs or other platforms such as tablets with Windows OS.

• Party-Line Mode: AEQ Xplorer can also operate in Party-Line mode, without the need
for a matrix, working as a User Terminal on the EasyNET Party-Line System with 4
independent channels and up to 28 devices.

WiFi technology: 5G WiFi connectivity eases system installation, startup and maintenance, as
it is a widely used, off-the-shelf technology deployed worldwide. It's even possible to use
wireless networks that are already installed for other services.

Using managed access points, the panel uses the "roaming" function, allowing the user to move
freely throughout the coverage area.

WiFi network accessories:

• Network access points: These points can be either independent, for small work areas,
or also managed, when they are used in wide areas covered by several of these access
points.
• Network infrastructure: Switches and network hubs to reach the different access points.
They use to be equipped with PoE outputs in order to provide power to the access
points.

1.3. Functional specifications.

• WiFi connectivity 802.11 ac / a / b / g / n in 2.4 GHz and 5 GHz.

• Can work as a client belt-pack to any of the AEQ Intercom Matrices such as CrossNET,
Conexia and TH5000.
• Xplorer can also operate in Party-Line mode, without a central matrix.
• Features of the Party-Line system:
- 4 channels.
- Up to 28 devices.
- Compatible with EasyNET System.
• Selectable configuration roles when connecting the equipment to a central Intercom
matrix.
• Recording and playback of the last 30 seconds of the last call.
• The front panel keys are dynamically programmable.
• Up to four pages of configuration for the four programmable keys (sixteen virtual keys).
• Menu key. Configuration options:
- Working mode: Party-Line, or connected to matrix.
- Audio codec selection.
- Selection of triggering level (noise gate).
- Connection status information.
- Send test tone.
- Recording and playback of the last 30 seconds of the last call.

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 • Audio encodings: K711 (proprietary Kroma codec), G711 and G722, depending on the
operating mode and the central intercom matrix to which it is connected.
• Key commands:
- Talk.
- Listen.
- Talk&Listen.
- Remote One Way.
- Remote Both Ways.
- Remote Volume.
- Dial Call.
• Internal antenna.
• Water splash resistant.

Dimensions and weight approximately:

• Width: 92 mm.
• Height: 130 mm.
• Depth: 70 mm.
• Weight: 365 gr.

Power and charge:

• High capacity internal battery: 20 h. of operation.
• Charging station for 2 or 5 Belt-packs.
• Charge time, full cycle: approximately 7 h.

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2. PHYSICAL DESCRIPTION OF XPLORER BELTPACK.

2.1. Front panel description.

USER INTERFACE

1. Programmable key. By default MUTE and access MENU to configuration options. The
function of the key at all times is related to the information indicated on the label located on
the screen, just below the key. Each key can have two functions, one is activated with a
short press and the other with a long press.
2. Status indicator.
3. Programmable key. By default PAGE (direct paging of keys 1, 2, 3 and 4). The function of
the key at all times is related to the information indicated on the label located on the screen,
just below the key. Each key can have two functions, one is activated with a short press and
the other with a long press.
4. Four programmable keys for direct access to communication channels, or channel selection
in Party-Line mode, engraved with the numbers 1, 2, 3 and 4. The function of each key at
any time is related to the information indicated in the nearest screen quadrant. Short press
activates or deactivates the communication (latch mode). Long press activates the
communication while the key is pressed (PTT mode). With these 4 keys, complemented by
the PAGE key that develops 4 sets of 4 keys, 16 different communications can be
managed.
5. 2.4” TFT Display.
6. WiFi Level indicator. 4 levels, according to the number of visible arcs and lack of coverage
indicated with red slash.
7. Mute indicator for the user's microphone.
8. User terminal name label.
9. Battery level indicator.
10. Four tri-color LED mode indicators. They usually indicate the programming mode of the
intercom channel that is accessed with the key next to the LED.
11. Input level indicator for each contact or destination.

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2.2. Other elements.

12. Rotary encoders: general volume, particular volume, movement between menus and other
functions.
13. ON/OFF Switch, underneath. In order to turn off the unit, press and keep pressed for 5
seconds.
14. Headset connector, "Tini-QG" (mini-XLR), underneath. See section 2.2.1.
15. Belt anchors (to be used as a shoulder strap with tape, or with a carabiner).
16. Belt hook.
17. Charging connector.
18. Shock resistant rubber casing.

2.2.1. Headset connector.

Micro-headphone headsets are connected to a male "Tini-QG" connector

located at the bottom of the unit. The input stage for the headset’s
microphone is designed to be used with "electret" capsules homologated
by AEQ, requiring 2.8V supply.

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Technical specifications vary from one headset to another, and compatibility with a non-
homologated mode must be consulted first.

The "Tini-QG" connector pinout is as follows:

Tini-QG FUNCTION
1 GND
2 Earphone (speaker) output
3 Microphone input
4 GND

2.3. Description of the Charging Terminal.

It has slots to simultaneously charge 2 or 5 devices.

Charging terminal for 5 devices

Each slot has 2 associated LEDs: a green interior LED to assist in positioning (IMPORTANT: if
this LED is off or blinking this slot should NOT be used: there is some supply problem and it
may damage the device) and an upper LED that indicates charging activity (it's off when there's
no device in the slot, it turns on red when the device is charging and green when charging is
finished; if it turns off while charging it indicates a problem during this process, such as
charge/precharge time exceeded, overvoltage or battery disconnection). The charger receives
continuous power current from an external power supply. Devices can be charged both being
on and off (if the device is on, the approximate current charge level is displayed on its screen:
it's recommended to wait until the upper LED of the charging terminal turns on green to consider
the device fully charged).

Technical specifications:

• Charging terminal for 5 devices:

- Dimensions: 430 x 65 x 182 mm.
- Weight: 2.2 Kg.
- Input voltage: 12 - 15VDC (external power adapter supplied with 100 - 240 VAC
50/60Hz input).
- Maximum consumption: 40W.
- Charge time, full cycle: approximately 7 h.
• Charging terminal for 2 devices:
- Dimensions: 175 x 65 x 182 mm.
- Weight: 950 gr.
- Input voltage: 12 - 15VDC (external power adapter supplied with 100 - 240 VAC
50/60Hz input).
- Maximum consumption: 16W.
- Charge time, full cycle: approximately 7 h.

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3. MENUS DESCRIPTION.

The main operation window is left by pressing on the MENU key, giving access to the device’s
configuration menus. Some options are commonly used, while others are required only during
the configuration phase.

The menu screen offers five options. By turning any of the encoders any menu option can be
chosen. The option which is ready to be selected is highlighted in green.

3.1. "INTERCOM" menu.

This is the most commonly used menu, as it includes

very important functions which are used during
operation. When the "INTERCOM" icon is highlighted
in green, by pressing the key labeled as "SELECT"
this first menu is accessed.

It includes 4 options which are activated with keys 1, 2, 3 and 4 respectively.

1. MUTE: This option allows the user to mute or reactivate the microphone.
While it is muted, a micro-headphone icon with a red crossing bar appears,
indicating its inactivity. However headphones still remain active, so the
configured conversations can be heard.
2. PAGE: Switches to next page. This page shift option is more accessible on the right
function key by default, but in certain operating modes that key can be assigned for
another function, so the "PAGE" function is not directly accessible. That’s main reason
the "PAGE" menu option is duplicated.
3. REJECT: Rejects an incoming call.
4. REPLAY: Reproduces the last received message in case it couldn’t be heard properly
first time or maybe the user didn’t pay attention to it.

3.2. "MODE" menu.

This is a configuration menu.

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When the "MODE" option is highlighted in green, by
pressing the "SELECT" key this second menu is
accessed.

This option allows the user to choose which kind of

system the beltpack will connect: Conexia,
CrossNET, or Party-Line EasyNET. Using one of the
rotary encoders, the different options can be
selected, and they are validated by pressing the
"SELECT" key. If a system of the selected type is
found, the center LED will illuminate in steady green
color. On the other hand, if no valid system is found,
this LED will blink green.

3.3. "CONNECTION" menu.

This is a configuration menu.

When the "CONNECTION" option is highlighted in

green, by pressing the "SELECT" key this third menu
is accessed.

This menu allows the user to select the parameters

of the Wi-Fi network to connect.

The rotary encoders can be used to navigate through

the 5 options of the menu:

• SSID: This option allows to type or modify the name of the WiFi network that the terminal
has to connect to.
There are 4 available options:
- INSERT: Adds a character. Press the
associated key and turn one of the rotary
encoders to select the desired character.
Have in mind that upper case, lower case,
numbers and special characters will appear
cyclically.
- DEL: Erases a character.
- DEL ALL: Erases all characters.
- RESET: Erases the name.
The typed name is finally validated by pressing
OK (right function key).
Changes are ignored, and the former name will remain, if CANCEL (left function key) is
pressed.
• Password: Use this option to type or modify the password of the WiFi network that the
terminal has to connect to.
• IP: Use this option to configure or edit the
terminal’s IP address. Take care to use a unique
IP address for each terminal, which is at the
same time within the same network as the other
terminals and the system’s gateway.

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 Choose the position of the digit to type or modify with the keys labeled as NEXT and PREV.
Now operator can use one of the rotary encoder to choose each digit, always adding 0’s at
the left for numbers lower than 100, such as 31 or 4. Press OK (right function key) at the
end when all 12 numbers are correct to validate the IP address.
The device will reconnect after any change in order to update the matrix or machine storing
the system’s configuration

• Mask prefix: When this option is accessed, the

encoders can be used to change the network
mask, between 0 and 32 bits.
If you are not familiar with this format, remember
that:
24 bits is equivalent to the 255.255.255.0 mask.
16 bits is equivalent to the 255.255.0.0 mask.
8 bits is equivalent to the 255.0.0.0 mask.

• Gateway: Use this option to enter the system’s

gateway IP address, when required. You only
need to specify a gateway if the terminal
operates with a server located in a different
network. In order to enter this IP address,
proceed just in the same way that was explained
for the IP option previously.

3.4. "SETTINGS" menu.

This is a configuration menu.

When the "SETTINGS" option is highlighted in green,

by pressing the "SELECT" key this fourth menu is
accessed.

This menu includes 5 options. Highlight the desired

one using the rotary encoders and validate it by
pressing the "SELECT" key.

• Screen: Several options can be found in this

screen:

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 - Brightness: When this option is selected, an
auxiliary screen appears where the screen
brightness can be modified using the rotary
encoders within a range from 1 (low) to 7
(high), in order to suit the operating
environment ambient light. Press the OK key
when the adjusted brightness level is
adequate.

- Always ON: When this option is activated,

the screen will always remain ON.

- Timeout: This option allows the user to

adjust the Screen ON time after the terminal
has passed to inactive status.

- Wake on call: When this option is activated,

the screen will remain ON whenever a call is
active.

• Keyboard: Configures the usage of the left and

right function keys. Their default configuration is
as follows:
- Left Key (short pressing): MENU.
- Left Key (long pressing): LOCK.
- Right Key (short pressing): PAGE.
- Right Key (long pressing): MUTE.

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 However, a different configuration may be more
adequate depending on the particular operating
way. Press the "SELECT" key when a key and
option (short or long pressing) is highlighted in
order to go to next screen, where one among 8
different functions can be assigned to that key
and pressing mode.

• Net: Several special parameters are configured under this screen in just the same way
explained for the previous menus:
- Matrix IP: IP address of the matrix that the
terminal connects to.
- Auto: This mode is alternative to the previous
one, as the matrix IP address will be
searched for automatically.
- EasyNET IP: IP address and audio port for
sending broadcast mode audio from the
terminal to the rest of devices in the network,
when operating in EasyNET mode without
matrix.

• Audio: Adjust audio levels.

• Lock: Locks the keyboard.

3.5. "STATUS" menu.

This is an information menu.

When the "STATUS" option is highlighted in green,

by pressing the "SELECT" key this fifth menu is
accessed.

This menu contains 3 options. Just select the desired

one by highlighting it using the encoders and press
the "SELECT" key to enter that option.

• Battery: Provides detailed information about the

battery status.

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• Network: Provides detailed information about
the status of the WiFi network that the device is
connected to.

• Version: Provides the device serial number and

update status information.

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4. CROSSMAPPER CONFIGURATION.

4.1. Panel registration and key labeling.

The following steps must be followed in order to configure an AEQ Xplorer wireless panel into
an Intercom system, using the "CrossMapper" configuration software (for more information,
please consult the "CrossMapper" user's manual).

AEQ Xplorer registration on a CrossNET 168 matrix will be detailed. The process will be very
similar when using another AEQ matrix.

In order to do so, click on the "New Port" icon on the

screen of ports of the matrix

The following dialog will appear:

Panels tab
Selection of
a NET port

Xplorer
selection

Add panel's
IP address

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First, a "NET" kind of port must be selected. Next, choose a Xplorer panel from the window
where a listing of the different kinds of panels appears. Select it and configure its IP address.

Next, the configuration of the Xplorer keys appears. In this window you can configure each of
the four keys that the beltpack has on each of the four pages of keys.

Keys
configuration

4.2. Assignment of commands to keys.

A configuration menu is shown when double-clicking on each key.

This way, configuration is performed as for any other AEQ and Kroma by AEQ panel.

In order to add a command, select its type first. Then, select the destination/s and add an
identification label (that will appear in the Xplorer display). Finally, click on "Add" to include the
command.

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Command Destination Label to be presented in the
selection selection Xplorer display

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Command Action to be performed when the key is pressed. More than one command can
be assigned to each key (up to 128), but only the first in the list will be shown. The following
commands can be configured:

• Talk One-way communication. Source talks to destination.

• Dual Talk & Listen Two different actions are programmed, depending on how the
key is pressed. A listen action on the selected panel in the "Listen from" field will be
performed in response to a short-pressing and the key will remain latched. However, if
the key is pressed long enough, we’ll talk to the panel selected in the "Talk to" field, but
the key will operate in push-to-talk mode.
• Talk & Listen Both the panel and the destination can talk and listen simultaneously
(bi-directional communication).
• Listen One-way communication. Destination listens to the source.
• Remote One Way A cross-point between two terminals is created by a third panel
that is out of the conversation. This is a one-way communication.
• Remote Both Ways A cross-point between two terminals is created by a third panel
that is out of the conversation. This is a bi-directional communication (Talk & Listen).
• Remote Volume Remote volume mode, where the level of the audio signal between
a source and a destination can be varied between -12dB and +12dB (cross-point
variation).
• Dial Call Allows the user to control the status of a telephone call assigned to a card
and associated to a dial input, without acting on any crosspoints.
• GP Out Produces the activation of the GPO present in the unit.
• Reply When an incoming call is received by the panel, and it has no keys
programmed that are associated to the caller device, the call will not be signaled by
default, as it cannot be replied. However, using the Reply command, all these calls can
be signaled on the corresponding key, showing the mnemonic code corresponding to the
caller panel in the panel display. When such an incoming call is signaled, touching this
key initiates a talk to the caller device. If there are several unassigned incoming calls,
only the last received call will be signaled.
• Hot Key Defines this key as a Hot Key. This is an initially unprogrammed key, where
a command can be assigned to, eliminated and modified in real time during system
operation from "LiveCrossMapper" software.

Source This is the origin port of a command. It is only present when the panel is not the
source one.

Target This is the destination port for the command. If the destination is a PSTN (public
switched telephone network), GSM or ISDN, a telephone number must be entered.

Label Allows for a simple identification of the command. When left empty, the program will
automatically fill it up.

Audio level Allows for level adjustment of the audio signal between a source and a
destination. It can be varied between -12dB and +12dB (cross-point variation). The default level
is 0dB.

• Adjustment in the cross-point: Affects to the communication where the source and
destinations are the ones prefixed, only.
• Source variation: The values are varied in the interface, so it affects to any
communication involving the source, either from or towards it.
• Destination variation: The values are varied in the interface, so it affects to any
communication involving the destination, either from or towards it.

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5. OPERATION.

Operation of the keys 1, 2, 3 and 4.

Xplorer beltpack has 4 virtual pages with 4 keys each, which makes a total of 16 virtual
configurable keys (page-scroll is done using the "PAGE" key).

All keys can be pre-configured from the "CrossMapper" software with any of the following
functions (some functions may not be available depending on the Intercom system connected to
the unit):

• Talk Talk mode. The audio exits the panel towards the selected destination (one-way
communication).
• Listen Listening mode. The audio enters the panel from another source (one-way
only).
• Talk & Listen Talk and listening mode. The audio exits/arrives the panel towards/from
a destination. Allows for bi-directional communication.
• Remote One Way Remote crosspoint mode between an origin and a destination.
Audio from the origin is routed to the destination (one-way only).
• Remote Both Ways Remote crosspoint mode between an origin and a destination.
Audio leaves/enters the origin to/from the destination. Allows for a bi-directional remote
communication.
• Remote Volume Remote volume mode, where the level of the audio signal between
an origin and a destination can be adjusted between -12dB and +12dB (cross-point
variation).
• Dial Call Allows the user to control the status of a telephone call assigned to a card
and associated to a dial input, without acting on any crosspoints.
• GP Out Remote activation of the Tally or general-purpose output of a piece of
equipment in the Intercom system.
• Hot Key Defines this key as a Hot Key. This is an initially unprogrammed key, where a
command can be assigned, eliminated and modified in real time during system operation
from "LiveCrossMapper" software.
• Reply When an incoming call is received by the panel, and it has no keys
programmed that are associated to the caller device, the call will not be signaled by
default, as it cannot be replied. However, using the Reply command, all these calls can
be signaled on the corresponding key, showing the mnemonic code corresponding to the
caller panel in the panel display. When such an incoming call is signaled, touching this
key initiates a talk to the caller device. If there are several unassigned incoming calls,
only the last received call will be signaled.

The crosspoint keys can operate in three different modes, which are configured by software:

• PTT Mode "Push to Talk": Press and keep pressed the key to activate the associated
command. Release the key to de-activate the command.
• "Latch" Mode: A short press of the key activates the associated command (crosspoint).
Short press the key again to free the crosspoint.
• "Normal" Mode: Adds the two afore mentioned modes. If the key is pushed shortly, for
less than a second, the communication is active (Latch); longer pressing of the keys, for
more than a second, will activate the communication, and if it is later released, the
communication is cut off (PTT). This is the option by default.

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Signaling through the LEDs associated to keys 1, 2, 3 and 4.

The LED associated to each key indicates the status of the key with different colors,
configurable by the "CrossMapper" software. There is the possibility to configure individual
colors to distinguish connections to different matrixes.

Default colors and functions allocation is as follows:

• No color: Disabled key.

• Green: Indicates that the
command has been carried out
(without associated audio or with
analogue audio and no data).
• Fixed light Red: Indicates that
the channel associated to the
command is established.
• Blinking Green: Indicates that a
call is started (Dialing).
• Blinking Red: Indicates an
incoming call (Listen).
• Amber: Indicates that the
command has been carried out
and that the communication
channel has been established.

"PAGE" key.

Use this key (by briefly pressing it) to cyclically view a hidden destination key in another page.
Press it for more than one second to MUTE or re-activate your microphone.

Encoders.

The rotary encoders located in the device body have dual function:

• Navigating within a screen. When a menu is active, different options can be selected by
turning the encoders. The chosen option is highlighted in green.

• Headphones listening level.

o The left encoder (as seen by the user when looking at the device)
adjusts the volume of all remote peers. The adjusted level is
represented by an arc displayed in the screen while the encoder is
turned.
o The right encoder (as seen by the user when looking at
the device), adjust the volume of a single remote peer: by
just turning the encoder, the listening level of the remote
peer represented in key 1 is adjusted. If another key other
than 1 is pressed at the same time that the encoder is
turned, the volume corresponding to the peer assigned to the pressed key only
is adjusted. In both cases the volume adjustment is represented by a green a
yellow bar displayed in the screen area corresponding to each peer.

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APPENDIX 1. SETTING UP A Wi-Fi NETWORK.

A1.1. Introduction.

AEQ recommends the use of several access points, self-controlled or managed by a controller
in cases where there is a need to provide wireless coverage to a wide area, when operating
BP5004, Xbp and Xplorer, or XVirtual virtual panel applications (that we will generically call "Wi-
Fi Beltpacks").

As an example of a coverage and configuration approach, this document explains how to

implement and configure the solution based on the Cisco 2504 WLC controller and the Cisco
Aironet 1600 access points, which has been homologated. Operation of WiFi-based AEQ
wireless intercom system has been successfully tested with WiFi hardware solutions from most
well-known manufacturers when they are properly configured.

A1.2. System architecture.

The system architecture determines the use of a LAN (local area network) or WAN (wide area
network) to interconnect the matrix network ports or base station with the Wi-Fi beltpacks.
These Wi-Fi devices need to be integrated in the system through one or more access points
that must be physically located in the particular areas were network coverage is required. These
access points can either be self-managed or centrally managed from a controller (WLAN
manager), allowing for the mobility of the wireless devices between areas covered by different
access points with minimal impact on voice communications. This "roaming"-like mobility of the
Wi-Fi Beltpacks between different access points provides great versatility and robustness to the
system.

Other network devices such as switches, routers and, in general, IP equipment designed to
provide access and control to the deployed network, will be required, together with a computer
for configuration and monitoring.

A1.2.1. Wi-Fi network architecture.

Most typical application examples of the wireless system configuration are presented now,
starting with the simplicity of an autonomous wireless system, to finish with a somewhat more
complex integration with external systems, where several access points are used.

The basic configuration shown in next figure depicts an EasyNET system comprising exclusively
Wi-Fi Beltpacks operating under the same physical network is presented (example: Estudio TV).

Basic elements:
PoE switch + access points + Wi-Fi Beltpacks

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Intercom Wireless Beltpack
The base of operation station is a Wi-Fi network comprises Wi-Fi access points and a PoE
switch for interconnection and power supply. These access points are self-managed and create
a robust Wi-Fi network that allows a fast "roaming" of the Wi-Fi Beltpacks to travel from the
coverage area created by one of the access points to the area covered by the other one, so
there are no interruptions or disconnections.

Thus, each Wi-Fi Beltpack’s coverage will only be limited by the distance to the access point.
This way, the number of required access points is determined by the number of work areas to
be covered, their extension and the number of Beltpacks that can operate within it (there is a
maximum of 20 Wi-Fi Beltpacks per access point simultaneously in 5G band).

The Wi-Fi Beltpacks can operate whenever they are within the coverage area provided by any
of the access points. They feature four physical keys that enable communication over the four
party-line channels of an EasyNET system. When a party-line channel is activated on the
Xplorer by pressing a key, the unit will establish communication (it sends and receives audio)
with all the units using that channel. The unit can be connected to several channels at the same
time.

In this second configuration, the Wi-Fi wireless system is integrated into a larger analog, digital
and IP Intercom system, with the added feature that a set of Wi-Fi Beltpacks are operating in a
different area.

Configuration diagram of a CrossNET Intercom system with Wi-Fi

Three Wi-Fi Beltpacks are located within the coverage of a first access point (Studio 1), while
another five sets are in a remote, larger area, operating with two access points (Studio 2). All
Wi-Fi beltpacks can freely move between both coverage areas, so they are always operative.

When a Wi-Fi Beltpack leaves the coverage area corresponding to an access point to enter the
area covered by the next one, a “roaming” process between both access points is initiated by
the Wi-Fi manager. This process is almost unnoticeable for the user and allows for coverage of
wide areas with several access points, so a Wi-Fi beltpack can travel between one and another.

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Intercom Wireless Beltpack
Access points convert the Wi-Fi radio interface to the electrical Ethernet signal. They are
connected to several switches that allow for the connection to the Intercom Matrix IP port. This
connection can be established through a LAN network or by configuring a virtual LAN (VLAN)
over one or more networks.

In such an Intercom comprising a wireless zone, Wi-Fi Beltpacks con establish communications
between them and also with other intercom panels in the system. In this case, the Wi-Fi
Beltpacks behave just like any other system’s panel, being able to make cross-point and
perform other functions from their buttons. The configuration and crosspoint map is stored in the
matrix.

AEQ-KROMA intercom systems count with a wide range of IP ports for the connection of Wi-Fi
Beltpacks. This allows the design of small and cost-effective systems but also larger systems
comprising several venues.

High capacity Intercom System diagram

Each set of Wi-Fi Beltpacks will operate within its operating area, determined by the coverage of
their access point(s). A given Wi-Fi Beltpack can travel from one access point to another
transparently thanks to the access points self-managed or managed from a controller.

Wi-Fi Beltpacks must connect to the access points only. No other device like mobile
phones, tablets, etc. should connect to them in order to use other services. Additionally, a
maximum of 20 Wi-Fi Beltpacks can be connected to each access point. The 5 GHz Wi-Fi
band is recommended to minimize interferences.

A set of IP addresses must be defined to guarantee proper operation of the Wi-Fi Beltpacks.
Besides, the network elements taking part in the infrastructure must be configured so they allow
for communications between the Wi-Fi Beltpacks and the Intercom system.

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Intercom Wireless Beltpack
A1.2.2. Network elements.

All the communications established between the base station and the Wi-Fi Beltpacks make use
of the IP-protocol data packets that are sent and received between two kinds of infrastructures:
the Ethernet network between the base station and the access point, and the Wi-Fi network
between the access point and the Wi-Fi Beltpacks.

IP packets are sent from/to the base station by means of the wired Ethernet network to a switch
that, in turn, will route these packets to the access point, which will broadcast the information
within the Wi-Fi network to the Wi-Fi Beltpacks.

The Wi-Fi access point is the element of the network that provides coverage to the Wi-Fi
Beltpacks and makes their integration in the Ethernet -that constitutes the wired
communications of the wireless Intercom System- possible. As a network element, its function is
to receive the radio packets from the Wi-Fi Beltpacks and forward them to the base station. Of
course, it can also take the packets from the network ports of the base station and route them to
the base station so they are sent to the linked Wi-Fi Beltpacks, as explained before.

As a conclusion, at least a switch is required for Ethernet switching, as well as one or more Wi-
Fi access points for wireless coverage. Note that these are optional elements: AEQ - KROMA
can provide them on demand:

Managed System:
• 24-port Switch with PoE capability
• WLAN controller (when the access point is not self-manager)
• Wi-Fi access point

The location of the access point within the coverage area is paramount for the correct
operation of the system, as every working zone must be covered. That’s main reason AEQ-
KROMA recommends only certain homologated access points.

A1.3. General advice.

The correct operation of the wireless Intercom is partly determined by the location chosen for
the access points. These must be located in strategic places in order to cover a wider area in
the desired premises.

The system can operate with Wi-Fi standards IEEE 802.11 b/g/n (2.4 GHz) and IEEE 802.11
a/n (5 GHz). While all operating modes are enabled by default, forcing the use of one of the
technologies may be required in order to improve the system’s performance. Fixed assignment
of the Wi-Fi channels to be used depending on the Intercom equipment on use can also help.
Other factors affecting performance are the number of devices connected to the system and the
interference conditions within the area of coverage.

The 5 GHz band is recommended, as it is less prone to suffer interference issues. The
availability and capacity of the channels is larger and the involved technologies use the
bandwidth more efficiently. iPod devices and BP5004V3, Xbp and Xplorer Wi-Fi Beltpacks
can operate in this band. It must be taken into account that not all currently available Wi-Fi
devices can operate in this band. For example, AEQ-KROMA TW 7100 R02 and BP 5004 R01
Wi-Fi Beltpacks are compatible with IEEE 802.11b Wi-Fi at 2.4 GHz only. In order to know
whether a virtual panel is compatible or not with these different wireless technologies, the
manual of the underlying mobile device must be checked.

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Intercom Wireless Beltpack
A1.4. Installing and starting the system.

A1.4.1. Access points installation.

Following these guidelines is recommended in order to install the access points:

• In order to improve system’s performance, try to locate the access points as close as
possible to the areas where the users work, having the surroundings in mind and
avoiding the presence of large obstacles between the access points and user terminals
whenever possible.
• If several access points are located close to each other, avoid that adjacent units use the
same Wi-Fi channel. In order to do that, define a channel assignment and reuse plan if
necessary. Use channels 1, 6 and 11 preferably in 2.4 GHz networks in order to avoid
overlapping and interference between adjacent access points.

Next figure shows an example of band reuse for the 2.4 and 5 GHz bands.

Example of wireless channels reuse (source: Cisco)

• In order to determine when the coverage is correct, tests should be made using the real
devices to be used in the system, as the transmission power and receiving sensitivity are
different for each device model. If coverage is not adequate in some place, another
access point can be installed there in order to solve the issue covering the gap.
• As general idea or initial aprox for design, an access point can provide Wi-Fi
2
coverage to an area of around 300m .
• If several access points are to be installed in the same place, AEQ recommends to locate
them at more than 2m from each other.

As an example, these are the radiation patterns of the Cisco Aironet 1602i access points:

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Intercom Wireless Beltpack
 Radiation pattern of a Cisco Aironet 1602i (source: Cisco)

A1.4.2. Capacity considerations.

The maximum Intercom terminal capacity supported by the wireless system is determined by
the effective data rate of the used Wi-Fi technology, the interference level in the work
environment and the performance of the access point and rest of network equipment supporting
the connections.

It has been empirically found that a capacity of around 1.3 Mbps is required for each terminal
inside an interference-free environment.

This way, we can calculate that the maximum capacity for a system operating BP 5004 R01
beltpacks in an 802.11b network at 11Mbps is up to 8 terminals without interference. On the
other hand, the capacity of an 802.11n network operating at max speed (600Mbps) is
theoretically up to 461 x BP5004V3, Xbp or Xplorer devices.

A1.4.3. Operating band selection and channel planning.

Cisco Wi-Fi systems, as those from the rest of current manufacturers allows for operation in
both 2.4 GHz and 5 GHz bands, either exclusively or simultaneously. Each operating band has
some particular characteristics and hence some considerations must be had in mind when
planning and installing the Intercom system.

2.4 GHz band:

In general, this 2.4 GHz band tends to have saturation problems due to the massive presence
of Wi-Fi networks and systems, and also due to interference with other radio technologies used
in electronic devices, such as Bluetooth, cordless telephony, microwave equipment, etc. This
band is only recommended when either local regulations or systems don’t support the 5 GHz
band.

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Intercom Wireless Beltpack
There are up to fourteen 20 MHz-wide channels available in the 2.4 GHz band, depending on
the country. These are not totally separate channels, but each one occupies its own band and
the 4 adjacent channels (the two above and the two below its frequency). This way, only 3
channels (1, 6 and 11) can be used simultaneously without overlapping and, hence, without
interferences between them.

BP5004V1 and TW 7100 beltpacks use 802.11b technology, that is, they have a single 20 MHz
channel in the 2.4 GHz band, at a maximum rate of 11 Mbps, half-duplex.

Up to 8 devices can operate with their full bandwidth in a single free channel. When using a
narrow bandwidth, this number is determined by the number of simultaneous communications,
and as a rule of thumb it can be considered to be between 16 and 18 devices, maximum.

Using virtual panels or BP5004V3, Xbp and Xplorer Beltpacks operating in the 2.4 GHz band,
the limitation to 8 devices could be overcome, as they can operate in other modes such as
802.11g (54 Mbps) or 802.11n, provided that both the access point and the terminal support
these modes. The interference and overlapping issues are still there, though.

5 GHz band:

This is the preferred band. BP5004V3, Xbp and Xplorer Wi-Fi Beltpacks, as well as the different
iPhone, Android and PC based AEQ virtual panels can operate in this band, provided that the
device running the application supports it.

The 5 GHz band doesn’t have problems related to overlapping. 23 non-overlapped channels
with 20MHz bandwidth are available. Standards like 802.11n and 802.11ac can operate with
channel bandwidths of 40, 80 or even 160MHz, by bonding several 20 MHz together
simultaneously. This allows for a bandwidth enlargement that makes possible to increase the
density of terminal equipment connected to a same access point.

The higher the carrier frequency, the bigger the difficulty to cross or pass obstacles. For this
reason, actual coverage offered by a 5 GHz access point is reduced as compared to the 2.4
GHz band. It is important to minimize the presence of obstacles between the access point and
operators working with the wireless intercom when installing the Wi-Fi network infrastructure.

The 5 GHz band is also used for radar and military technologies, so in certain countries it is
mandatory that systems operating in this band use DFS (Dynamic Frequency Selection) and
TPC (Transmitting Power Control) in order to prevent interference with these systems. Cisco
Wi-Fi system supports these features.

A1.4.4. Configuration of a Wi-Fi manager. WLC2504 example.

The WLC2504 manager comes with port 2 active and the default IP address 192.168.1.1 from
factory.

The first configuration corresponds to the "Management" interface IP address. Port 1 is used.
This "Management" port IP is 192.168.7.10 and it is used to access the device management by
means of a web page. User and password of these configured units are aeq and Aeq_2015
respectively.

The system depicted in the examples below uses the IP range 192.168.10.x

"Controller" tab allows the user to change the name of the device and some other general
parameters:

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Intercom Wireless Beltpack
The interface configuration can also be defined under the "Controller" tab:

When the internal DHCP server is required in order to add either new access points (APs) or
clients, the management interface IP address must be filled in the "Primary DHCP Server" box:

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Intercom Wireless Beltpack
Then, "DHCP Proxy" must be enabled under the "Advanced" tab:

Finally, a DHCP Scope is created with its IP address pool:

Next, the Wi-Fi network is created (in this example, it is named "Trabajadores" in the
INTERCOMWI-FI device):

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Intercom Wireless Beltpack
This network has been left open:

Finally, QoS policy is configured to prioritize voice packets:

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Intercom Wireless Beltpack
A1.4.5. Configuration of an access point as Wi-Fi system master. AIR-AP1852i example.

In this example, an AP (access point) will be configured as master (controller) of the Wi-Fi
system. This AP will work as the WLC2504 manager (described in the previous section) as well
as an independent AP.

In order to modify the configuration of the managed access point, the management web service
must be used, connecting through the cabled network (via switch) where the access point is
installed (or through Wi-Fi, connecting to SSID INTERCOM-WIFI) and then using a web
browser to access to its management IP address: https://172.28.43.1

Press the "Login" button to access with "aeq" user and "Aeq_2015" password. Then the page
with the configuration summary of controller and Wi-Fi network will appear, showing the number
of access points and clients connected to the network.

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Intercom Wireless Beltpack
When the diskette icon in the upper right corner is displayed red, it indicates that there are
configuration changes not saved. Click on the diskette and confirm to save the settings.

Slave access points can be added by connecting them with the same version and no
configuration to the same physical network where the master is connected. They will be
automatically added in the master AP management web and configured with the controller
information.

The following image shows two access points in the system: the master and a slave linked to
the system by means of the described procedure.

You can access to detailed information about the system access points by clicking on
"Monitoring" → "Access Points".

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Intercom Wireless Beltpack
You can access to the configuration of each access point by clicking on "Wireless Settings" →
"Access Points".

If the controller fails, the slave AP's will keep on working and provide the SSID configured in the
controller. Even if the slave AP's are turned off and on when there is no controller, they will keep
linked to the Wi-Fi system and provide the SSID.

A1.4.6. Configuration of the Extreme Networks Wi-Fi manager.

For training purposes, AEQ tech team provides here detailed information how to configure a
manager from Extreme Networks, another well-known manufacturer.

Default IP address of management port, which is used to configure controller, is

192.168.10.1/24. Control is done via web service so access is provided using web browser and
entering https://192.168.10.1:5825 in address bar. Default username and password are "admin"
and "abc123". Now IP address and password can be changed. In this example IP address of
management port is 192.168.10.100 and password for user admin is "password".

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Intercom Wireless Beltpack
Product needs to be activated by entering a corresponding license.

There are 2 ports available for data transport and a corresponding topology needs to be
created. In this example port 0 (esa0) is used and physical1 topology is created.

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Intercom Wireless Beltpack
This topology allows Access Points (AP) registration and provides DHCP server to APs that are
connected in network. APs are by default DHCP clients and after receiving IP address APs
connect to controller using discovery protocol. Then settings of individual APs can be done. In
this example country setting is changed to Lithuania, Radio1, meaning a/n protocols, is selected
and a static IP address is assigned.

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Intercom Wireless Beltpack
 AEQ Xplorer 36
Intercom Wireless Beltpack
Wireless network is created in VNS, SSID is created and APs are assigned:

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Intercom Wireless Beltpack
In "Reports" statistics of a running system can be seen.

A1.5. Conclusion.

Certain technical skill is required in order to deploy a managed Wi-Fi network for AEQ wireless
Intercom. Checking this document should make things easier. If, after asking our Commercial
Department or Pre-Sales service, the system is provided complete and pre-configured, this task
can be reduced to simply physically distributing the equipment. In any case, our Technical
Support network will always be at your disposal.

In order to know your nearest technical support, please check our central service:
E-mail: [email protected] Tel: +34 - 91 686 13 00

WhatsApp: +34.639.069.674

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Intercom Wireless Beltpack
APPENDIX 2. ADDITIONAL INFORMATION.

NOTE: This equipment complies with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.

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Intercom Wireless Beltpack