Software
Software
1 Software Support
Table of contents
1 Software Support ........................................................................................................ 1
1.1 Running Software from Explorer ............................................................................. 2
1.1.1 .Net Programs ................................................................................................... 2
1.1.2 Java Programs .................................................................................................. 2
1.2 Technical problems - .Net programs ........................................................................ 4
1.2.1 .Net Framework not installed .............................................................................. 4
1.2.2 Wrong Compatibility Settings .............................................................................. 4
1.3 Technical problems - Java programs ........................................................................ 5
1.3.1 Java Runtime installation error ............................................................................ 6
1.3.2 Wrong Java Runtime installed ............................................................................. 6
1.3.3 Java Runtime is disabled .................................................................................... 7
1.3.4 Classpath incorrect ............................................................................................ 7
1.3.5 Path incorrect ................................................................................................... 8
1.3.6 Programming / Configuration errors ..................................................................... 9
1.4 Required Software ............................................................................................... 10
1.4.1 .Net Framework for .Net based software............................................................. 10
1.4.2 JRE for Java based software.............................................................................. 10
1.4.3 Acrobat Reader for various software .................................................................. 10
1.4.4 File archive compress and extract ...................................................................... 10
1.5 Software Compatibility ......................................................................................... 11
1.6 Software Settings Files ........................................................................................ 12
1.6.1 Settings Files Location ..................................................................................... 12
1.6.2 Settings Files Editing........................................................................................ 12
Furthermore you can right click the ".exe" file and select "Create Shortcut".
This will create a shorcut, which can be placed at the Desktop or in the menu folder.
Furthermore you can right click the ".jar" file and select "Create Shortcut".
This will create a shorcut, which can be placed at the Desktop or in the menu folder.
(Screen dump from Windows 2000. Other Windows versions look similar. .Net Framework 1.1 is
installed here.)
Get .Net Framework from http://www.jososoft.dk/yamaha/articles/software_6.htm#net
The first 2 lines in the ********* Exception Text ********* defines the exception type and
cause; and points to the origin of the exception. Please report these to me!
In this example, please report:
"System.NullReferenceException: Object reference not set to an instance of an object"
"at EzMigration.MainWindow.CheckForInitial
Reboot()"
All my software programs can be downloaded in two versions: As a windows setup file or in a zip
archive. It is recommended to use the former.
However, if there are problems running the program, try downloading and unzipping the zip
archive from the Download Page at http://www.jososoft.dk/yamaha/software/software.htm
And then try to start the program from Windows Explorer, as shown above in this document.
(Screen dump from Windows 2000. Other Windows versions look similar.
Java JRE: "J2SE Runtime Environment 5.0 Update 4" is installed).
Action
If no JRE is installed, install JRE.
If more versions of JRE are installed: Uninstall all versions and install newest JRE version.
If an old version of JRE (less than 8) is installed: Uninstall the old version and install newest JRE
version.
If version 8 or higher of JRE and no other versions are installed: Your installation is OK.
Get JRE at http://www.jososoft.dk/yamaha/articles/software_6.htm#jre
Mac OS systems
• To check your JRE version on Mac OS X, go to the Apple menu, and then choose System
Preferences » Software Updates.
• Click "Installed Updates" for a list of updates that have been applied.
• If Java 1.8 (or higher) is not in the list, go to Get JRE for Mac at
http://www.jososoft.dk/yamaha/articles/software_6.htm#jre.
Other non-Windows systems
• Check that the correct Java Runtime Environment (JRE) version is installed.
• If JRE (in the required version) is not installed: Get JRE for Linux | Solaris SPARC | Solaris x86 |
Linux AMD64 at http://www.jososoft.dk/yamaha/articles/software_6.htm#jre.
• the 32 bit JRE version at 32 bit Windows systems - (at the JRE download page called: "Windows
x86 Online" or "Windows x86 Offline")
• the 64 bit JRE version at 64 bit Windows systems - (at the JRE download page called: "Windows
x64")
Sorry, it is so complicated; but the Java-installers from Oracle does not do a proper job. Much
better in the old SUN days...