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Contents vii
Conclusion263
References265
Index275
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List of Figures
This second edition of Program Management would not have been achievable
without the people who have trusted me to apply my expertise to their programs.
In the last 20 years, many of them have helped shape the methodology that
forms the backbone of this book. Let me acknowledge among these, Malcolm
Davis and Peter Czarnomski from Pfizer UK; Eric Miart from Eurocontrol,
Brussels; Rod Gozzard from NAB, Melbourne; Anna Massot from Bayer,
Germany; Sulaiman Mohammad Al Marzougi from Kuwait National Petroleum
and Bader Salman Alsalman and Saud Hamed Alsharari from ELM, Riyadh.
Following the publication of the first edition, I was privileged to be asked
by the Project Management Institute to be a contributor to the Third Edition
(2013) of their Standard for Program Management as well as being sought by the
Project Management Association of Japan to review the English version of the
Third Edition (2015) of P2M: A Guidebook of Program & Project Management
for Enterprise Innovation. This has enabled me to gain a broader perspective of
the discipline and of its evolution.
More specifically, I want to thank Alberto Brito from Brazil, Anne Boundford
from the UK, Mustafa Dülgerler from Abu Dhabi, Rick Heaslip from the US,
Bader Salman Alsalman from Saudi, Chris Stevens from Australia, who are all
extremely busy but took the time to read the final draft of this second edition
to provide their endorsement.
Finally, I would particularly like to recognise the contribution of Motoh
Shimitzu and Eric Norman. Motoh shared his thoughts in multiple face-to-
face and virtual discussions about the difference of program management
approaches in Japan and the Western world and enabled me to use some of
his ideas and concepts in this book. Eric and I have had numerous challenging
conversations on the purpose, philosophy and approach of program
management; he took the time to review the whole final draft and almost all
his comments made it into the final print.
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Reviews for
Program Management
Thiry’s revised landmark work embraces many important changes. He takes a broad and
in-depth view of multiple professional standards, explaining pragmatically the essence
of key focus areas, for executives, managers, and students alike, on how to lead, step-
by-step, successful program outcomes. This is essential reading for those moving from
narrow technical to broader leadership skills, critical to value-driven organisations under
pressure to deliver better strategies through program management.
Chris Stevens, Principal, Project Standards and Practice, NBN Co, Australia;
member of PMI’s Standards Members Advisory Group
Already a cornerstone in the library of important industry publications, the first edition of
Program Management by Dr Michel Thiry broke new ground in 2010 by providing a clearly
understandable and practical context for sifting through an assortment of conflicting
and sometimes competing views about the application of program management in
organizations. In many ways, the first edition was a catalyst for many of the advances
in program management practice we recognize and enjoy today. This second edition
reflects the deep understanding Dr Thiry has gained since the first publication through
careful observation, critical thinking, and the art and science of hard-won experience.
This latest update by one of the industry’s foremost thought leaders reveals an awareness
of the critically important role program management now plays in organizations large
and small for the delivery of key strategic benefits and real, measurable value in an
increasingly complex, fast-paced, unpredictable and continually evolving (shall we say
… “agile”) business environment. The second edition is destined to take its place as a
frequently referenced, often quoted, dog-eared and battle-worn guide for the serious
program manager. On my bookshelf, it stands next to its heavily marked-up and Post-
It-littered brother, the first edition. If the second edition of Program Management by Dr
Michel Thiry isn’t part of your library, it should be.
Eric S. Norman, practising program manager; Chair of PMI’s ‘The Standard for
Program Management Third Edition’ Core Committee
Michel’s book has created an important resource for researchers and practitioners in
the program management domain. It brings up a clear and rational alignment between
program components within an organizational context, which will help in executing
the strategies and realizing real value. Anyone involved in program management will
treasure this book!
Bader Alsalman, PMO Manager, ELM company, Saudi Arabia
Program Management provides new insights about the program manager’s critical role
in managing organizational decision making and change. Michel Thiry’s perspectives on
integrating the principles and practices of established program management standards
and guides provide a valuable contribution to the fields of both program and project
management. I found it to be full of valuable perspectives and contributions to the field,
and have very much enjoyed reading it.
Richard Heaslip, author of Managing Complex Projects and Programs;
Adviser to executives sponsoring complex programs
As a practitioner of programme management I live and breathe this world every day and
Michel does a great job at structuring and bringing programme management to life in
a constructive way. The book is very useful for me because it spans and links multiple
standards. I work with people who come from a PRINCE2 background and it can relate to
what they do. When in doubt or simply in need of inspiration this book provides you with
ideas on how to move forward. Overall, a great book.
Anne Boundford, PMP Programme Manager at Rolls Royce
We all know the decision making process; but most of us are not familiar with decision
management within the context of program management. This is one of the numerous
gaps in the practical application of program management that Michel has addressed in
his book, making it a must-read for program and project managers undertaking complex
initiatives.
Mustafa Dülgerler, Senior Enterprise Architect at National Bank of Abu Dhabi
This is a must read book! For strategy management scholars interested in the theme of
strategy execution, as it brings state-of-the-art discussion on the importance and use
of program management as a vehicle for implementing strategic changes; for senior
executives, as it provides the guidelines to establish the organization and governance
structure to achieve strategic goals; for program managers and program team members,
as it provides a roadmap to manage programs, through a concise program life cycle and
a set of management tools for each stage of the proposed life cycle. Finally, it is not a
book based on current standards, but a book that the review of program management
standards will be based on.
Alberto S. Brito, Founder and Managing Partner at CDA Tecnologia
If you are interested in improving your delivery capability and effectiveness then Program
Management should be on your must read list. In my 15 years of project and program
management experience I have yet to find a book which has addressed the subject from
such a global perspective.
Chris Richards, PMP, Assistant Director Business Operations,
US-Based Technology Services Company
Program Management describes the practical considerations often overlooked when
translating ideas into real, value generating programs. The model marrying Programs to
Strategic Decision Management (Chapter 3) is alone worth the book.
Ron Sklaver, Enterprise Program Manager, Tate & Lyle, US-UK
Thiry provides an excellent example of his Benefit Breakdown Structure (BBS), showing
benefits at Level 1, followed by critical success factors, specific actions, and deliverables.
It is further detailed…with actions describing the current state and the proposed future
state, plus capabilities and dates required to achieve them. He presents an achievability
matrix for projects within the program and a discussion of risk packages. A program
manager could take the BBS plus these concepts and relate it to the program work
breakdown structure and have a powerful technique to apply.
Project Management Journal
I would recommend that program managers who want a simple and useful guide to get
hold of a copy of the book and keep it handy. Organizations should place a copy of the
book in their library along with books on strategy and strategy implementation. For
academics teaching a course in program management it would be a good as a textbook
or as a reference book from which relevant readings can be suggested to students.
Associate Professor Shankar Sankaran University of Technology,
Sydney for PPPM eJournal
I would recommend this book and have in fact used it at work to help clarify governance
issues and solutions with colleagues. Definitely a book to add to your library.
ProjectManager.com, Australia
I consult and teach in this area and welcome this book as a very useful contribution on
the topic … It is certainly the best book I have read on the specific subject of Program
Management, and represents considerable research, reflections on experience and new
thinking on a current prominent subject.
Harold Ainsworth on Amazon.com
Introduction
that I am familiar with, some of which I developed over years of practice, I will
aim to refer to a range of applicable techniques and methods at each stage of
the process.
I have provided this executive summary for readers who are not practitioners
or students and who will want to focus their available time on the sections that
matter most to them. Each section outlines one part or chapter of the book and
highlights sections that are of particular interest for specific group of readers.
Part I aims to set the scene for program management and how it fits within the
greater organizational and business context. Chapter 1 explains the emergence
of program management and compares views from different professional
bodies. Chapter 2 compares and sets programs within the greater organizational
context, in particular other similar strategy delivery methods. Finally, Chapter
3 outlines what constitutes program maturity for an organization and how to
set up a program culture.
This chapter will interest both managers and practitioners since it defines
what a program is in relation to other similar methods and explains why
program management is ideally suited to realize strategic decisions.