BUSINESS ADMINISTRATION,

MANAGEMENT & INNOVATION

067 324 2427

 CEO
CEOonon
Employability
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thethe
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Key to
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to future
employability
employability
is theis advent
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of artificial
intelligence
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and ongoing
and ongoing
rise ofrise
artificial
of artificial
intelligence
intelligence
(AI) is(AI)
redefining
is redefining
(AI) (AI)
which which
is transforming
is transforming the theglobal global
workforce
workforce at anat an the the
educational,
educational,
training
training
and andskillsskills
development
development landscape,
landscape,
unprecedented
unprecedented rate.rate.
By 2030,
By 2030,it is itprojected
is projected thatthat
170 million
170 million necessitating
necessitating
a shift
a shift
toward toward
innovative
innovative
learning
learning
strategies
strategies
to to
prepare
prepare
bothboth
school
school
leavers
leavers
and employed
and employed individuals
individuals
for aforrapidly
a rapidly
new new
jobs jobs
will will
be created,
be created,
offset offset
by the by the
displacement
displacement of 92of 92
evolving
evolving
workforce
workforce
by placing
by placing
a premium
a premiumon creativity,
on creativity,
adaptability,
adaptability,
million
million
roles—a
roles—a
net gain
net gain
of 78ofmillion
78 millionjobs.jobs.
This This
phenomenon
phenomenon and technical
and technical
expertise.
expertise.
Innovative
Innovative
learning
learning
such such
as that
as that
provided
provided
highlights
highlights
bothboth
opportunities
opportunitiesand andchallenges
challenges as we as transition
we transition by AIFT
by AIFT
embraces
embraces
thesethese
changeschanges
to equips
to equips
its students
its students
with with
future-
future-
to antoAI-driven
an AI-driven
worldworld
whichwhich
is setis to
setplay
to play
a dual a dual
role role
as both
as both
a a readyready
knowledge,
knowledge,
practical
practical
exposure
exposure
and technologically
and technologicallysavvysavvy
skillsskills
creator
creator
and aanddisruptor
a disruptor
of jobs.
of jobs.
While While
11 million
11 million
jobs jobs
will directly
will directly including:
including:
stemstem
fromfromAI advancements,
AI advancements, 9 million
9 millionpositions
positionswill will
become
become
AI-Powered
AI-Powered
Education
Education
Tools
Tools
redundant.
redundant.However,
However,
sectors
sectors
suchsuch
as delivery
as delivery
services,
services,
software
software
development,
development, construction,
construction,retailretail
and andfarming
farming are are
expected
expected AIFT AIFT
uses uses
AI-driven
AI-driven
platforms
platforms
which which
are revolutionizing
are revolutionizing
learning
learning
to thrive.
to thrive.
By 2030,
By 2030,
40%40%of the
of skills
the skills
we rely
we on
relytoday
on today
will have
will have
transformed.
transformed. It is It
in isthis
in this
context
context
thatthat by providing
by providing
personalized
personalized
education
education
experiences,
experiences,
enabling
enabling
adaptive
adaptive
learning
learning
pathways,
pathways,
and and
enhancing
enhancing
PC Training
PC Training
& Business
& BusinessCollege,
College,
which which
has has
beenbeenthe the
pioneer
pioneer
in technology-driven
in technology-driven education,
education,
has has accessibility
accessibility
for diverse
for diverse
learners.
learners.
TheseThese
toolstools
allowallow
for tailored
for tailored
skill-building
skill-building
in areas
in areas
like AI,
like big
AI, data,
big data,
programming,
programming,cloudcloud
computing,
computing,
data data
science
science
and cybersecurity,
and cybersecurity,
whichwhich
are all
arecritical
all critical
in theinfuture
the future
job market.
job market.
transformed
transformed
itselfitself
as the
asAlpvest
the Alpvest
Institute
Institute
for FutureTech
for FutureTech
(AIFT).
(AIFT).
Contact,
Contact,
Blended
Blended
andand
Distance
Distance
Learning
Learning
The concept
The concept
of employability
of employability
locally
locally
focuses
focuses
on the
on need
the need
for individuals
for individuals
withwith
skillsskills
alignedaligned
to industry-
to industry-
specific
specific
demands
demands
has intensified,
has intensified,
whilewhile
globally,
globally,
the workforce
the workforce
has become
has become
increasingly
increasingly
interconnected,
interconnected, AIFT AIFT
integrates
integrates
digital
digital
technologies
technologies
with with
traditional
traditional
classroom
classroom
methods
methods
for aformore
a moreenriching
enriching
student
student
requiring
requiring
adaptability,
adaptability,
technical
technical
expertise,
expertise,
and and
cultural
cultural
intelligence.
intelligence.
This This
dualdual
dynamic
dynamicplaces
places
a a experience
experience
through
through
blended
blended
learning.
learning.
Experiential
Experiential
learning,
learning,
including
including
project-based
project-based
and andwork-integrated
work-integrated
significant
significant
emphasis
emphasis
on equipping
on equipping
graduates
graduates
withwith
bothboth
localized
localized
knowledge
knowledge
and global
and global
competencies.
competencies. learning,
learning,
ensures
ensures
that that
students
students
gain gain
practical
practical
experience
experienceand and
industry-relevant
industry-relevant
skills,skills,
bridging
bridging
the gap
the gap
between
between
education
education
and and
employment.
employment.
AIFT AIFT
takestakes
responsibility
responsibility
for arranging
for arranging
appropriate
appropriate workplace
workplace
or or
supervising
supervising
projects
projects
for the
forworkplace
the workplace
component
component
of allof
itsall
occupational
its occupational
qualifications.
qualifications.
In South
In South
Africa,
Africa,
locallocal
employability
employability
includes
includes
addressing
addressingunemployment
unemployment and and
fostering
fostering
economic
economic
growth
growth
by aligning
by aligning
educational
educational
outcomes
outcomeswithwith
national
national
priorities
priorities
suchsuch
as digital
as digital
transformation,
transformation, Focus
Focus
on Human-Centric
on Human-Centric
Skills
Skills
entrepreneurship,
entrepreneurship,
and sustainable
and sustainable
development.
development.Industries
Industries
suchsuch
as agriculture,
as agriculture,
construction,
construction,
and retail
and retail
are poised
are poised
for growth,
for growth,
driven
driven
by both
by both
locallocal
demanddemandand and
the integration
the integration
of technologies
of technologieslike AI
likeand
AI and WhileWhile
technical
technical
skillsskills
remainremain
essential,
essential,
the ability
the ability
to innovate,
to innovate,
lead,lead,
and collaborate
and collaborate
is equally
is equally
critical.
critical.
At AIFT
At AIFT
automation.
automation.Educational
Educational
institutions
institutions
mustmust
provide
provide
students
students
withwith
the skills
the skills
needed
needed
to thrive
to thrive
in these
in these Innovative
Innovative
Learning
Learning
fosters
fosters
creativity,
creativity,
critical
critical
thinking,
thinking,
and emotional
and emotional
intelligence,
intelligence,
enabling
enabling
students
students
to thrive
to thrive
sectors,
sectors,
including
including
problem-solving,
problem-solving,technological
technological
literacy,
literacy,
and and
the ability
the ability
to adapt
to adapt
to shifting
to shifting
marketmarket alongside
alongside
machines
machines
and algorithms
and algorithms
in theinworkplace.
the workplace.
demands.
demands.
Practical,
Practical,
work-integrated
work-integrated
learning
learning
opportunities
opportunitiesplay play
a critical
a critical
role role
in bridging
in bridging
the the
gap gap
Global
Global
Curriculum
Curriculum
Integration
Integration
between
between
education
education
and the
andworkforce,
the workforce,
ensuring
ensuring
students
students
are job-ready
are job-ready
uponupon
graduation.
graduation.
A globally-aligned
A globally-aligned
curriculum
curriculum
that that
integrates
integrates
cutting-edge
cutting-edge
technologies
technologies
and future-focused
and future-focused
topics
topics
ensures
ensures
Global
Global
employability,
employability,
on the
on other
the other
hand, hand,
demands
demands
a broader
a broader
perspective.
perspective.
The The
rise rise
of remote
of remote
work,
work, that that
learners
learners
graduating
graduating
at AIFT,
at AIFT,
are prepared
are prepared
for both
for both
locallocal
and international
and international
opportunities.
opportunities.
The emphasis
The emphasis
digital
digital
collaboration
collaboration
tools,
tools,
and and
international
international
tradetrade
has has
created
created
opportunities
opportunities
for individuals
for individuals
to to also includes
also includes
ethical
ethical
considerations,
considerations,
sustainability,
sustainability,
and cultural
and cultural
awareness.
awareness.
participate
participate
in a in
borderless
a borderless
job market.
job market.
However,
However,
this this
requires
requires
a unique
a unique
set of
setskills,
of skills,
including
including
cross-
cross-
cultural
cultural
communication,
communication,
digital
digital
fluency,
fluency,
and the
andability
the ability
to work
to work
effectively
effectively
withwith
globalglobal
teams.
teams.
Employers
Employers Student
Student
Centeredness
Centeredness
in Learning
in Learning
& Teaching
& Teaching
increasingly
increasingly
seekseek
graduates
graduates
whowhocan navigate
can navigate
complex
complex
global
global
systems
systems
whilewhile
contributing
contributing
innovative
innovative
Innovative
Innovative
learning
learning
and teaching
and teaching
at AIFT
at AIFT
prioritizes
prioritizes
student
student
centeredness,
centeredness,
tailoring
tailoring
educational
educational
experiences
experiences
solutions.
solutions.
Graduates
Graduates
mustmust
also also
understand
understand
global
global
trends,
trends,
including
including
sustainability
sustainability
practices,
practices,
ethical
ethical
AI AI
to meet
to meet
the unique
the unique
needs,
needs,
aspirations,
aspirations,
and circumstances
and circumstancesof diverse
of diverse
students.
students.
This This
approach
approach
emphasizes
emphasizes
usage,
usage,
and emerging
and emerging
industries,
industries,
to remain
to remain
competitive
competitive
in theininternational
the international
workforce.
workforce. flexibility
flexibility
in learning
in learning
modalities,
modalities,
personalized
personalized
pathways,
pathways,
and robust
and robust
support
support
systems
systems
to accommodate
to accommodate
varying
varying
learning
learning
stylesstyles
and paces.
and paces.
It also
It fosters
also fosters
an inclusive
an inclusive
environment
environment
wherewhere
students
students
are empowered
are empowered
to take
to take
an an
AIFTAIFT
playsplays
a pivotal
a pivotal
role role
in fostering
in fostering
locallocal
and and
global
global
employability
employability
by delivering
by delivering
qualifications
qualifications
thatthat activeactive
role inrole
their
in their
education.
education.
integrate
integrate
4IR and
4IR emerging
and emerging
5IR technologies.
5IR technologies.
In this
In era
thisof
era
transformation,
of transformation,
locallocal
and global
and global
employability
employability
is noislonger
no longer
an either-or
an either-or
proposition;
proposition;
it requires
it requires
a holistic
a holistic
approach
approach
thatthat
prepares
prepares
graduates
graduates
to succeed
to succeed AIFT AIFT
places
places
students
students
at the
atheart
the heart
of the
ofeducational
the educational
process,
process,
and cultivates
and cultivates
adaptable,
adaptable,
resilient,
resilient,
and future-
and future-
in their
in their
immediate
immediate
environment
environment
whilewhile
equipping
equipping
themthem
to compete
to compete
and collaborate
and collaborate
on a on
global
a global
stage.
stage. readyready
graduates
graduates
equipped
equipped
to navigate
to navigate
the challenges
the challenges
and opportunities
and opportunities
of anof
AI-driven
an AI-driven
world.
world.
We look
We look
forward
forward
to welcoming
to welcoming
you as
you
a student
as a student
at AIFT.
at AIFT.

2 3
 to
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UMHLANGA
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4 5
 INDEX
INDEX

FACULTY
FACULTYOF
OFBUSINESS
BUSINESSINNOVATION
INNOVATION&&MANAGEMENT
MANAGEMENT
Message
Messagefrom
fromthe
theCEO
CEO........................................................................................................1
........................................................................................................1
Message
Messagefrom
fromthe
theDeputy
DeputyCEO
CEO...........................................................................................2
...........................................................................................2
Campus
Campusinfrastructure
infrastructureininSouth
SouthAfrica
Africa..............................................................................3
..............................................................................3
Welcome
WelcomeMessage
Message.............................................................................................................4
.............................................................................................................4
Index
IndextotoProspectus
Prospectusand
andqualifications
qualifications..............................................................................5
..............................................................................5
AIFT
AIFTpic
pic...............................................................................................................................6
...............................................................................................................................6
Statutory
StatutoryInformation
Information.......................................................................................................7
.......................................................................................................7
Gateway
Gatewaytotoaabetter
betterLife
Life.....................................................................................................8
.....................................................................................................8
International
InternationalAssociates.
Associates....................................................................................................9
...................................................................................................9
Institutional
InstitutionalGovernance
Governance....................................................................................................10
....................................................................................................10
International
InternationalAssociates
Associates.....................................................................................................11
.....................................................................................................11
International
InternationalRecognition...................................................................................................12
Recognition...................................................................................................12
Uniqueness
UniquenessofofAIFT
AIFTCampuses
Campuses............................................................................................13-14
............................................................................................13-14

FACULTY
FACULTYOF
OFBUSINESS
BUSINESSINNOVATION
INNOVATION&&MANAGEMENT
MANAGEMENT....................................................15
....................................................15
Department
DepartmentofofBusiness
BusinessAdministration
Administration............................................................................15
............................................................................15
OC:
OC:Sales
SalesAssistant
Assistant.......................................................................................................................16
.......................................................................................................................16
OC:
OC:Marketing
MarketingCo-Ordinator
Co-Ordinator.......................................................................................................17-18
.......................................................................................................17-18
OC:
OC:Project
ProjectManager
Manager.....................................................................................................................19-20
.....................................................................................................................19-20
OC:
OC:Office
OfficeAdministrator
Administrator.............................................................................................................21-22
.............................................................................................................21-22

Department
DepartmentofofBusiness
BusinessManagement
Management&&Innovation
Innovation.........................................................23
.........................................................23
OC:
OC:Office
OfficeSupervisor
Supervisor...................................................................................................................24
...................................................................................................................24
OC:
OC:Management
ManagementAssistant
Assistant.........................................................................................................25-26
.........................................................................................................25-26
OC:
OC:Contact
ContactCentre
CentreManager
Manager.......................................................................................................27-28
.......................................................................................................27-28
ND:
ND:Business
BusinessManagement
Management..........................................................................................................29
..........................................................................................................29
ND:
ND:Marketing
MarketingManagement
Management.......................................................................................................30
.......................................................................................................30
ND:
ND:Human
HumanResource
ResourceManagement
Management............................................................................................31
............................................................................................31
ND:
ND:Management
ManagementAssistant
Assistant.........................................................................................................32
.........................................................................................................32
NC:
NC:Business
BusinessAdministration
AdministrationServices
Services.........................................................................................33-34
.........................................................................................33-34
NC:
NC:Management
Management..........................................................................................................................35-36
..........................................................................................................................35-36
FETC:
FETC:Business
BusinessAdministration
AdministrationServices
Services......................................................................................37-38
......................................................................................37-38
FETC:
FETC:Generic
GenericManagement
Management..........................................................................................................39-40
..........................................................................................................39-40
FETC:
FETC:New
NewVenture
VentureCreation
Creation........................................................................................................41-42
........................................................................................................41-42

6 7
 Statutory
StatutoryInformation
Information Your
YourGateway
Gatewayto BetterLife...
toaaBetter Life...

ALPVEST
ALPVESTGROUP
GROUPSTATUTORY
STATUTORYINFORMATION
INFORMATION
Group
GroupHolding
HoldingCompany
Company Alpvest
Alpvest(Pty)
(Pty)Ltd
Ltd
Company
CompanyRegistration
RegistrationNumber
Number 2019/491942/07
2019/491942/07
Legal
LegalStatus
Status Private
PrivateCompany
Company
Auditors
Auditors G&G
G&GChartered
CharteredAccountants
AccountantsInc
Inc

STATUTORY
STATUTORYDIRECTORS
DIRECTORS
Jayandra
JayandraRamnundlall
Ramnundlall BCom,
BCom,MBA,
MBA,SAIPA,
SAIPA,TQM,
TQM,ODETDP
ODETDP
Rakash
RakashJugernath
Jugernath BCom,
BCom,BCompt
BCompt(Hons),
(Hons),CA(SA)
CA(SA)
Amaresh
AmareshChetty
Chetty BCom,
BCom,MBA
MBA
Elisha
ElishaRamnundlall
Ramnundlall BTech,
BTech,MBA
MBA With
Withcareers
careersthat
thatprepare
prepareyou
youfor
forthe
theindustries
industriesofoftomorrow,
tomorrow,
our
ourqualifications
qualificationsare
arealigned
alignedwith
withemerging
emergingglobal
globaltrends
trendstotoensure
ensure
ALPVEST
ALPVESTINSTITUTE
INSTITUTEFOR
FORFUTURETECH
FUTURETECH(PTY)
(PTY)LTD
LTD
you
youstay
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offeringqualifications
qualificationsininthe
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fields:
[PREVIOUSLY
[PREVIOUSLYKNOWN
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TRAINING&&BUSINESS
BUSINESSCOLLEGE
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Registered
RegisteredName
Name Alpvest
AlpvestInstitute
Institutefor
forFutureTech
FutureTech
}}Accounting
Accountingand
andTaxation
Taxation
Abbreviated
AbbreviatedName
Name AIFT
AIFT
}}Artificial
ArtificialIntelligence
Intelligence&&Robotics
Robotics
Company
CompanyRegistration
RegistrationNumber
Number 2002/009289/07
2002/009289/07
Legal
LegalStatus
Status Private
PrivateCompany
Company }}Business
BusinessAdministration
Administration&&Project
ProjectManagement
Management
Auditors
Auditors G&G
G&GChartered
CharteredAccountants
AccountantsInc
Inc
}}Business
BusinessManagement
Management&&Innovation
Innovation
Attorneys
Attorneys Shepstone
Shepstone&&Wylie
WylieInc
Inc
}}Cloud
Cloud&&IOT
IOT
COMPANY
COMPANYSECRETARY
SECRETARY
}}Commerce
Commerce&&Finance
Finance
Rakash
RakashJugernath
Jugernath BCom,
BCom,BCompt
BCompt(Hons),
(Hons),CA
CA(SA)
(SA)
}}Community
CommunityDevelopment
Development&&Sustainability
Sustainability
}}Computer
ComputerScience
Science
DDididYYoouuKK
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CulinaryArts
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Innovation
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Legal&&Financial
FinancialServices
Services
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PublicAdministration
Administration&&Governance
Governance
}}Sales,
Sales,Marketing
Marketing&&Public
PublicRelations
Relations
}}Software
SoftwareDevelopment
Development
}}Tourism,
Tourism,Lifestyle
Lifestyle&&Culture
Culture

8 9
INTERNATIONAL
INTERNATIONALASSOCIATES
ASSOCIATES INSITITUTIONAL
INSITITUTIONALGOVERNANCE
GOVERNANCE

JayJay
Ramnundlall
Ramnundlall Prof.
Prof.
Louis
Louis
Fourie
Fourie Tinyiko
Tinyiko
Mohale
Mohale Dr.Dr.
Sayed
Sayed
Rehman
Rehman DrDr
Suresh
Suresh
Ramdial
Ramdial
Group
GroupChief
Chief
Executive
Executive Deputy
Deputy
CEO
CEO Skills
Skills
Development
Development
&& Dean
Dean
of Faculty
of Faculty
&& Chairperson:
Chairperson:Human
Human
Officer
Officer Stakeholder
Stakeholder
Relations
Relations Quality
Quality
Assurance
Assurance Capital
Capital
& Institutional
& Institutional
Dev
Dev
Commitee
Commitee

ACADEMIC
ACADEMICLEADERSHIP
LEADERSHIP

Dr.Dr.
Stanley
Stanley
Gichia
Gichia Paduri
Paduri
Veerabhadram
Veerabhadram Dr.Dr.
Ashna
Ashna
Sivai
Sivai Issa
Issa
Ngoie
Ngoie Prof.
Prof.
Ahmed
Ahmed Sadeq
Sadeq
Adam
Adam
Director:
Director:
Sustainabil-
Sustainabil- HOD:
HOD:Artificial
Artificial Dean:
Dean:
Faculty
Faculty
of Digital
of Digital HOD:
HOD:Mathematics
Mathematics&& Dean:
Dean:Faculty
Faculty
of of
ity ity
& Governance
& Governance Intelligence,
Intelligence,
Machine
Machine Arts
Arts
& Educational
& Educational Computer
ComputerScience
Science Public
Public
Administration
Administration
&&
Learning
Learning& Robotics
& Robotics Technology
Technology Sustainability
Sustainability

OPERATIONAL
OPERATIONALLEADERSHIP
LEADERSHIP
CAMPUS
CAMPUSLEADERSHIP
LEADERSHIP

Raisha
Raisha
Seupersad
Seupersad Naveen
NaveenBagwandin
Bagwandin Zane
ZaneRamnundlall
Ramnundlall Dana
DanaNaidoo
Naidoo Elisha
Elisha
Ramnundlall
Ramnundlall
Chief
Chief
Operations
Operations
Officer
Officer Chief
Chief
Infrastructure,
Infrastructure, Chief
Chief
Information
Information
Officer
Officer Chief
Chief
Financial
Financial
Officer
Officer Chief
Chief
Reasearch,
Reasearch,
Innovation
Innovation
& Planning
& Planning Strategy
Strategy
andand
Officer
Officer Marketing
Marketing
Officer
Officer

TECHNICAL
TECHNICAL&&VOCATIONAL
VOCATIONALSUPPORT
SUPPORT

Lwandisiwe
LwandisiweXwayi
Xwayi Reshma
Reshma Prithpal
Prithpal Thembisile
ThembisileNgcobo
Ngcobo Annaleen
AnnaleenReddy
Reddy Vinolia
Vinolia
Seipone
Seipone
Moodle:
Moodle:
Chief
Chief National
National
Academic
Academic Programme
Programme Manager:
Manager: Quality
Quality
Assurance
Assurance
andand ITSITS
MISMIS
Administration
Administration
Administrator
Administrator Manager:
Manager:TVET
TVET Occupational
Occupational Acreditations
Acreditations
QCTO
QCTO HEAD
HEAD
Qualifications
Qualifications

10 11
 INTERNATIONAL
INTERNATIONALRECOGNITION
RECOGNITION&&AWARDS
AWARDSFROM
FROMUSA,
USA,
International
InternationalAssociates,
Associates,Advisors
Advisorsand
andPartners
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ANDTHE
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FutureTechhas hasbeen
beennominated
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ChambersofofCommerce
Commerce&&Industry
Industry(FICCI).
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2018– –2022
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WinnerofofThe
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12 13
Uniqueness of AIFT Campuses
We welcome you as a prospective student to one of the most pronounced
and quality recognised institutions. Like all progressive organisations,
in planning the new academic year, we have upgraded all our policies,
frameworks, strategies and practices and reconfigured them to provide
you with a world-class learning experience. Some unique aspects are
highlighted below:

VISION STUDENT ENROLLMENT CONTRACT

Our Vision is “To be a world-class leader in future-focused education, championing innovative learning All students are to ensure that they have signed and completed an enrollment contract.
and teaching, employability, entrepreneurship, and sustainability, by empowering a diverse community to
succeed in a rapidly evolving global landscape.” LANGUAGE POLICY
The medium of instruction is English Mode of Instruction Contact or distance or blended learning
MISSION depending on programme.
Our mission is “To deliver career-focused, quality education, integrating knowledge, skills,
entrepreneurship, and sustainability in line with innovative learning and teaching necessitated by 4iR and STUDENT FINANCIAL AID
the emerging 5iR trends, to prepare for global employability in a rapidly evolving world.” Students who require bursaries and financial aid are requested to write to the Bursary Committee, PO Box
280, Umhlanga Rocks, 4320 or visit our website: www.aift.co.za
WORLD-CLASS INSTITUTION
The Institution’s programmes have been historically driven by demand in the workplace. The National STUDENT SUPPORT SERVICES
Master Scarce Skills List for South Africa, provided by the Department of Labour as well as the SETA For complaints/grievances, students must complete the Student Concerns logbook to ensure a satisfactory
Sector Skills Plan, demands work-based programmes that are geared towards preparing students to find conclusion. Students may email student concerns to [email protected]
meaningful employment in the business, ICT, commerce, government and industry sectors.
CODE OF CONDUCT
WORK INTEGRATED LEARNING Students are required to abide by the code of conduct, full details of which are covered in our enrollment
Included in the curriculum are compulsory work-readiness skills and work-integrated learning programmes contract.
requiring appropriate workplace assessments for all students, before awarding qualifications.
SOUTH AFRICAN REGULATORY COMPLIANCE
LEARNER MANAGEMENT SYSTEM In addition to the International Quality Standards, the Institution meets the quality standards of the
The Institution has migrated to the Moodle Student Management System which is also used by major QCTO, Department of Higher Education and the South African Qualifications Authority.
universities in the world. Students can directly access additional learning content from the website.
INTERNET-ENABLED LIBRARIES
BENCHMARKING Access to internet-enabled libraries, that offer full-text electronic database downloads for teaching and
We are actively benchmarking quality arrangements of our key processes, programmes and curricula with learning purposes, are available to students.
other private, public, national, international and trade organisations is carried out in the constant pursuit
of excellence and continued improvement. CAMPUS SOCIAL LIFE
All campuses have staff who are responsible for work
PROFESSIONAL MANAGEMENT integrated learning, social and cultural activities and
Learning and Teaching expertise on each campus, together with professional management, ensure that the community engagement programmes. Social networks using Wi-Fi connectivity and laptops are
learning needs of students are met and that the quality of teaching for learning, assessment, and research encouraged and freely available at all campuses.
is continually improved and consistent at all campuses.
ACADEMIC INFRASTRUCTURE
STUDY MATERIALS The Institution has state-of-the-art facilities and highly qualified academic and support staff including a
Students are provided with a system of nationally managed, standardised learning materials and mix of foreign academic professionals who also provide scarce and critical skills.
curriculum which are reviewed and upgraded annually. Learning materials are easily accessible on our
Moodle platform. INDUSTRY ENGAGEMENT
Alpvest Institute for FutureTech has a dedicated team working closely with industry experts and thought
INTERACTIVE LEARNING leaders, as well as key stakeholders in recruitment, and learning development to ensure we develop
Small and manageable class sizes allow for interactive teaching for learning and provision of strategic cutting-edge curriculum that will in turn prioritise AIFT graduates for employment.
supplementary classes in smaller groups, targeting specific needs in student development.
ARTICULATION OF QUALIFICATION
COMMUNITY ENGAGEMENT The Institution’s qualifications are positioned on the National Qualification Framework. All qualifications
An effective community engagement (CE) strategy makes campuses more accessible to the communities. have an occupational content and allow for vertical and horizontal articulation.
Joint projects and the use of institutional infrastructure for CE purposes are encouraged.
LIBRARY AND E-LIBRARY RESOURCES
INTERNATIONAL QUALITY STANDARDS Alpvest Institute for FutureTech possesses a substantial academic library collection which is available
The Institution is aligning to ISO 9001: 2015, ISO 14001:2015, ISO 45001:2018, and ISO 22301:2019 digitally via its Moodle platform. The library subscribes to an increasing number of electronic journals
internationally certified quality standards for the provision of training, distance and vocational-technical (e-journals), electronic books (e-books), electronic magazines (e-magazines) and electronic newspapers
studies, professional learning and skills programmes to international organisations and individuals. (e-newspapers) from leading academic publishers.

14 15
 Module Description NQF Level Credits
Knowledge Modules
KM-01 Principles of attending to different types of customers and 2 4
resolving customer queries impacting on sales
KM-02 Principles of service excellence and building customer 3 3
relationships in retail and wholesale sales
KM-03 Concepts and principles of selling in a full-service retail and 3 4
wholesale environment
Practical Modules
PM-01 Interaction with different types of customers and presenting a 2 2
positive image
PM-02 Handle customer queries and complaints 2 2
PM-03 Provide customer service and build customer relationships 3 2
PM-04 Sell products to customers using the sales cycle 3 3
PM-05 Use advanced selling techniques 3 2
Work Experience Modules
WM-01 Processes and procedures for attending to different types of 2 10
customers, handling customer queries and communicating
with customers
WM-02 Processes and procedures for providing customer service 3 8
WM-03 Processes and procedures for selling products to customers 3 14
using the sales cycle and advanced selling techniques

}
}
}
}
}
}
}

16 17
}

Semester 1
Module Code Module Description NQF Level Credits
Knowledge Module
KM-01 Marketing Business Skills 5 5
KM-02 Ready for Work Standards 5 4
Practical Skills Module
PM-01 Co-Ordinate Key Deliverables of Products and Services to a 5 7
Target Market(s)
PM-02 Support the Deliverables Across the Full Spectrum of the 5 8
Communication Mix
Work Experience Modules
WM-01 Processes and Procedures Required for Co-Ordinating Key 5 24
Deliverables of Products and Services to a Target Market(s)
WM-02 Processes and Procedures for Supporting the Deliverables 5 20
Across the Full Spectrum of the Communication Mix
Semester 2
Knowledge Module
KM-04 Marketing Business Tools 5 8
KM-05 Business Calculations 5 4
KM-06 Customer Relationship Management (CRM) 5 3
Practical Skills Module
PM-03 Co-Ordinate Marketing and Sales Activities 5 8
PM-04 Co-Ordinate Customer Relationship Management (CRM) 5 7
Activities
Work Experience Modules
WM-03 Processes and Procedures for Co-Ordinating Marketing and 5 27
Sales Activities
Semester 3
Knowledge Module
KM-03 Campaign or Project Management 5 4
KM-07 Business Environment 5 4
KM-08 Digital Tools in the Marketing Environment 5 4
Practical Skills Module
PM-05 Undertake Administrative Tasks Related to Marketing Metrics 5 6
and Processing of Payments
Work Experience Modules
WM-04 Processes and Procedures for Co-Ordinating Customer 5 17
Relationship Management Activities
WM-05 Processes and Procedures Within the Scope of Administrative 5 15
Tasks Related to Marketing Metrics and Processing of Payments

18 19
 PM-04 Plan for and project the cost of a project 5 8
PM-07 Control the project delivery schedules and costs 5 8
PM-12 Manage and control project procurement activities 5 8
Workplace Modules
WM-03 Attend to project execution and control processes 5 20
Semester 4
Knowledge Modules
KM-09 Project Risk Management 5 8
KM-10 Project Procurement Management 5 8
KM-11 Project Stakeholder Management 5 8
Practical Modules
PM-13 Manage and control project close-out activities 5 8
PM-11 Manage and control project risks 5 8
Workplace Modules
WM-04 Attend to project close out processes 5 10

Year 1 - Semester 1
Module Description
Year 1 - Semester 1 NQF Level Credits
Module Knowledge
DescriptionModules NQF Level Credits
KM-01 Introductory Studies for Knowledge
Project Managers
Modules 5 4
KM-02
KM-01 Project Integration
Introductory StudiesManagement
for Project Managers 5
5 4
4
KM-03
KM-02 Project Integration
Project Scope Management
Management 5
5 8
4
KM-03 Project Scope Management Practical Modules 5 8
PM-01 Initiate a project Practical Modules 5 4
PM-05
PM-01 Plan project
Initiate management systems
a project 5
5 8
4
PM-10
PM-05 Conduct
Plan andmanagement
project control project communication and
systems 5
5 8
8
PM-10 stakeholder
Conduct andinteraction
control project communication and 5 8
stakeholder interaction Workplace Modules
WM-01 Attend to project initiation management
Workplace processes
Modules 5 10
WM-01 Semester 2processes
Attend to project initiation management 5 10
Knowledge
SemesterModules
2
KM-04 Project Time Management Knowledge Modules 5 8
KM-05
KM-04 Project Cost Management
Project Time Management 5
5 8
8
KM-06
KM-05 Project Cost
Project Quality Management
Management 5
5 8
8
KM-06 Project Quality Management Practical Modules 5 8
PM-02 Plan and develop a projectPractical
management approach and scope
Modules 5 8
PM-02 statement
Plan and develop a project management approach and scope 5 8
PM-06 Monitor and control the scope of a project
statement 5 8
PM-03
PM-06 Plan andand
Monitor develop a project
control timeofline
the scope and schedule
a project 5
5 8
8
PM-08
PM-03 Control
Plan andthe projecta quality
develop project time line and schedule 5 8
PM-08 Workplace Modules
Control the project quality 5 8
WM-02 Attend to project planning processesModules
Workplace 5 20
WM-02 Attend to project planning processes 5 20
Year 2 - Semester 3
Module Description
Year 2 - Semester 3 NQF Credits
Module Description Level
NQF Credits
Knowledge Modules Level
KM-07 Project Human ResourceKnowledge
Management Modules 5 8
KM-08
KM-07 Project Human
Project Communications
Resource Management
Management 5
5 8
8
KM-08 Practical Modules
Project Communications Management 5 8
PM-09 Manage and control the human resources
Practical Modulesof a project 5 8
PM-04
PM-09 Plan for and
Manage and project
control the
the cost
humanof aresources
project of a project 5
5 8
8
PM-07
PM-04 Control
Plan for the
andproject
projectdelivery
the costschedules and costs
of a project 5
5 8
8
PM-12
PM-07 Managethe
Control andproject
controldelivery
projectschedules
procurement
andactivities
costs 5
5 8
8
PM-12 Manage and control project Workplace Modules
procurement activities 5 8
WM-03 Attend to project execution and control
Workplace processes
Modules 5 20
WM-03 Attend to project execution and control processes
Semester 4 5 20
Knowledge Modules
Semester 4
KM-09 Project Risk Management 20
Knowledge Modules 5 8 21
KM-10 Project Procurement Management 5 8
 PM-05 Payroll Processing and Pay Administration (Practical) 5 15

PM-06 Support the Recruitment, Selection, and Induction of Staff (Practical) 5 15

Work Experience Modules

WM-04 Assist in Planning and Coordinating at Least Two Special Events/ 5 20

Conferences (Work Experience)

Year 2: Semester 4

Knowledge Modules

KM-08 Basic Business Calculations 4 5

KM-09 Resource and Procurement Management 5 15

Practical Modules

PM-07 Classify, Identify, Register, Track, and Dispose of Records and Information 5 15
(Practical)

PM-08 Assist in the Administration and Preparation of the Workplace Skills Plan 5 15
(WSP) (Practical)

Work Experience Modules

Year 1: Semester 1 WM-05 Procure and Allocate Resources (Work Experience) 5 15

Module Description NQF Credits WM-06 Solicit Tender Offers in Terms of a Set of Procedures (Work Experience) 5 10
Level
Year 3: Semester 5
Knowledge Modules
Knowledge Modules
KM-01 Effective Office Administration and Management 5 10
KM-10 Tender and Procurement Processes 5 5
KM-02 Business Communication and Customer Services 5 8
KM-11 Document Management and Record Keeping 5 15
Practical Modules
KM-12 Staffing and People Support 5 15
PM-01 Communication and Effective Customer Relationships (Practical) 5 10
Practical Modules
PM-02 Manage, Coordinate, and Assist in Administration (Practical) 5 15
PM-09 Provide Administrative Support to Marketing/Public Relations Division 5 20
(Practical)
Work Experience Modules
Work Experience Modules
WM-01 Perform Administrative and Meeting Support Functions (Work 5 12
Experience) WM-07 Manage a Paperless Office (Work Experience) 5 20
WM-02 Handle Customer and Client Queries (Work Experience) 5 8 WM-08 Supervision and Training of Administration Staff (Work Experience) 5 15

Year 1: Semester 2
Year 3: Semester 6
Knowledge Modules
Knowledge Modules
KM-03 Office Protocol, Deportment, and Etiquette 5 8
KM-13 Principles of the National Qualifications Framework (NQF) in Relation to 5 12
KM-04 Apply End User Computing 3 6 Skills Development and Workplace Skills Plan (WSP) Administration
Practical Modules KM-14 Public Relations, Marketing, and Advocacy 5 6
PM-03 Assist in Tendering and Contract Preparation (Practical) 5 15 KM-15 Ready for Work Standards 4 5

PM-04 Manage Meetings (Practical) 5 15 Practical Modules

Work Experience Modules PM-10 Prepare, Install, and Dismantle Exhibition Elements (Practical) 5 10

WM-03 Marketing/Public Relations and Administrative Support (Work 5 25 PM-11 Manage a Small Project (Practical) 5 10
Experience)
Work Experience Modules
Year 2: Semester 3
WM-09 Assist in Developing a Workplace Skills Plan According to Employee 5 8
Knowledge Modules Training Needs (Work Experience)
KM-05 Social Media and Digital Literacy 4 5 WM-10 Apply Ready for Work Standards to Everyday Work Activities (Work 5 25
KM-06 Introductory Project Management 4 2 Experience)

KM-07 Computerised Project Management 5 15

Practical Modules
} }
}
PM-05 Payroll Processing and Pay Administration (Practical) 5 15 } }
} }
PM-06 Support the Recruitment, Selection, and Induction of Staff (Practical) 5 15 }

Work Experience Modules

22 23
 Year 1: Semester 1
Module Description NQF Level Credits
Knowledge Modules
KM-01 Role, Functions and Fundamentals of Office Supervision 5 25
Practical Modules
PM-01 Provide Planning Support on Recruitment, Selection and 5 10
Disciplinary Processes of an Organisation
PM-02 Organising and Coordinating Work Activities 5 10
Workplace Modules
WM-01 Recruitment, Selection and Discipline Maintenance Support 5 10
WM-02 Scheduling and Coordination of Various Activities in and 5 15
Outside Own Department
Year 1: Semester 2
Knowledge Modules
KM-02 Communications 5 25
Practical Modules
PM-05 Handle Conflicts and Solve Problems within an Office 5 10
Environment
Workplace Modules
WM-03 Coaching, Mentoring and Team Building 5 10
WM-04 Communications 5 25


Year 2: Semester 1
Module Description NQF Level Credits
Knowledge Modules
KM-03 Internal Controls in an Office Environment 5 25
Practical Modules
PM-03 Coaching and Mentoring of Personnel Clerks, Filing Clerks 5 10
and Data Capturers in an Office Environment
PM-04 Handle Internal Communications within an Office 5 15
Environment
Workplace Modules
WM-05 Conflict Resolution in an office 5 10
Year 2: Semester 2
Practical Modules
PM-06 Handle Compliance to Regulations and Company Procedures 5 10
PM-07 Perform Financial Controls and Reporting in an Office 5 10
Environment
Workplace Modules
WM-06 Office Internal Controls 5 10
WM-07 Office Financial Controls 5 10



24 25
 PM-06 Support the recruitment, selection and induction of 5 10
secretarial staff
Workplace Modules (WM)
WM-02 Apply ready for work standards to everyday work activities 5 25
WM-05, Procure and allocate resources 5 15
Year 2 - Semester 2
Knowledge Modules (KM)
KM-12 Introductory project management 4 2
KM-02 Computerised Information Processing 5 25
KM-07 Ready for work standards 4 5
Practical Modules (PM)
PM-05 Manage a small project 5 10
PM-08 Organise meetings 5 10
Workplace Modules (WM)
WM-01 Perform administrative and meeting support functions to 5 12
support management
WM-07 Apply supervisory skills to coordinate and direct clerical staff 5 20
activities

Year 1 - Semester 1
Module Description NQF Level Credits
Knowledge Modules (KM)
KM-05 Office protocol, deportment and etiquette 4 10
KM-06 Business communication and customer services 5 8
KM-08 Basic business calculations 4 5
KM-09 Apply End User Computing 3 6
Practical Modules (PM)
PM-04 Design and develop complex text documents 5 5
PM-07 Apply communication and effective customer relationship 5 10
PM-02 Address protocol requirements 5 5
Workplace Modules (WM)
WM-04 Assist in planning and coordinating at least two special 5 20
events/conferences
Year 1 - Semester 2
Knowledge Modules (KM)
KM-01 Document management and record-keeping 5 15
KM-10 Business documentation and design 4 10 
KM-04 Social media and digital literacy 4 5
Practical Modules (PM)
PM-01 Create a trip itinerary 5 15
Workplace Modules (WM)
WM-03 Handle customer and client's queries and liaison in an office 5 8
WM-06 Manage a paperless office 5 20
WM-08 Prepare a trip itinerary 4 15
Year 2 - Semester 1
Knowledge Modules (KM)
KM-03 Resource and procurement management 5 5
KM-11 Meeting administration 4 10
Practical Modules (PM)
PM-03 Determine, acquire and allocate resources for the secretarial 5 10
unit
PM-06 Support the recruitment, selection and induction of 5 10
secretarial staff
Workplace Modules (WM)
WM-02 Apply ready for work standards to everyday work activities 5 25
WM-05, Procure and allocate resources 5 15
Year 2 - Semester 2
Knowledge Modules (KM)
KM-12 Introductory project management
26 4 2
27
 Module Description NQF Level Credits
KM-10 Customer management 6 10
KM-11 Financial management concepts 5 10
Attend to performance and training management
PM-09 5 4
and control
PM-10 Administer supplier service level agreements 6 6
WM-05 Attend to personnel management processes in a
contact centre environment within the delegated 5 16
functions of line management
WM-06 Attend to customer and supplier relations
management processes in a contact centre
6 16
environment

Semester 2 
KM-11 Financial management concepts 5 10
PM-11 Attend to customer/client/supplier communication 6 8
PM-12 Assure the output of the service delivery by agents 6 8
PM-13 Evaluate MIS reports and ensure system efficiency 5 6
PM-14 Manage a customer contact process 6 8
Year 1 - Semester 1 PM-15 Manage process and technology improvement
5 4
Module Description Year 1 - Semester 1 NQF Level Credits projects
Module
KM-01 Description studies for
Introductory Year 1 - Semester
Contact 1
Centre Managers NQF Level
4 Credits
4 WM-07 Assure quality standards in a contact centre
5 16
Module
KM-01
KM-02 Description studies for Contact Centre Managers
Introductory
Communication 4NQF Level 4Credits environment
KM-01
KM-02
KM-03 IntroductorySupervision
Communication
Operational studies for Contact Centre Managers 44 44 WM-08 Attend to process and technology efficiency
KM-02
KM-03
KM-04 Communication
Operational Supervision
Management 44
5 44 management processes in a contact centre 5 16
KM-03
KM-04
PM-01 Operational
Operational
Provide budgeting Supervision
Management services 54
4 44 environment
KM-04
PM-01
PM-02 Operational
Provide
Read andbudgeting Management
interpret services
financial documents 45
5 44
8
PM-01
PM-02
PM-03 Provide
Read andbudgeting
Maintain services
interpret financial
productive documents
and effective work team 54
4 84
4
PM-02
PM-03
PM-04 Read and
Maintain
Develop interpret financial
productive
operational and documents
planseffective
and work team
manage 45
5 48
8
PM-03
PM-04 Maintainoperational
Develop
performance productive and effective
levels. plans and manage work team 54 84
PM-04
WM-01 Developtooperational
performance
Attend standard plans and
levels. financial manage
control procedures in a 65 8
10
WM-01 performance
Attend
contact to standard
centre levels. financial control procedures in a
environment 6 10
WM-01 Attend centre
contact
Maintain toproductive
standard financial
environment
and effectivecontrolworkprocedures
teams forin a 6 10
WM-02 contact centre environment 4 12
Maintain
an productive
operational unit inand effective
a contact work teams for
centre
WM-02 4 12
Maintain
an productive
operational unit inand effective
a contact
Semester work
centre2 teams for
WM-02 4 12
an operational unit in a contact Semester centre
2
KM-05 People Management 5 6
Semester 2
KM-05
KM-06 People Management
Industrial Relations Management 5 6
8
KM-05
KM-06
KM-07 People Management
Industrial
Contact Relations
Centre Management
Technology, Systems and Processes 55 86
10
KM-06
KM-07
KM-08 Industrial
Contact Relations
Centre Management
Technology,
Quality Systems and Processes
Management. 55 8
10
KM-07
KM-08
PM-05 ContactCentre
Contact
Manage CentreQuality
service Technology,
level Systems and Processes
Management.
agreements 55
6 10
10
8
KM-08
PM-05
PM-06 Contact service
Manage
Supervise Centre
personnel Quality
level Management.
agreements 65
4 810
6
PM-05
PM-06
PM-07 Manage toservice
Supervise
Attend personnel levelplanning,
agreements management and 46
5 68
8
PM-06
PM-07 Supervise
Attend
control personnelplanning, management and
to personnel 54 86
PM-07
PM-08 Attendto
control
Attend toindustrial
personnelrelationsplanning, management
management and
and 55 88
PM-08 controlto industrial relations management and
Attend
control 5 8
PM-08
WM-03 Attendto
control
Attend tooperational
industrial relations
target-and management and
standard-setting 55 8
13
WM-03 controlto operational
Attend
processes in a contact target-and standard-setting
centre environment 5 13
WM-03
WM-04 Attendto
processes
Attend toteam
operational
in a contact
leadershiptarget-and
centre standard-setting
andenvironment
first-line discipline 45 813
WM-04 processes
Attend
for to teamin a contact
an operational leadership
unit incentre
a and environment
first-line
contact discipline
centre at 4 8
WM-04 Attend
for to team levelleadership
an operational
supervisory and first-line
unit in a contact centrediscipline
at 4 8
 for an operational
supervisory level unit in a contact centre at
 supervisory level
 Year 2 - Semester 1
Module Description Year 2 - Semester 1 NQF Level Credits
Module
KM-10 Description
Customer management Year 2 - Semester 1 NQF Level
6 Credits
10
Module
KM-10
KM-11 Description
Customer
Financial managementconcepts
management 5NQF Level
6 Credits
10
KM-10
KM-11 Customer
Financial
Attend managementconcepts
tomanagement
performance and training management 56 10
10
PM-09
KM-11 Financial 55 410
Attend
and to management
controlperformance and concepts
training management
PM-09 5 4
PM-10 Attend
and to performance
control
Administer supplier service andlevel
training management
agreements 65 64
PM-09
PM-10
WM-05 and control
Administer
Attend supplier service
to personnel managementlevel agreements
processes in a 6 6
PM-10
WM-05 Administer
Attend
contact to supplier
personnel
centre service level
management
environment withinagreements
processes in a
the delegated 56 6
16
WM-05 Attend centre
contact
functionstoofpersonnel
line management
environment
management within theprocesses in a
delegated 5 16
WM-06 contacttocentre
functions
Attend of lineenvironment
customer management
and supplier within the delegated
relations 5 16 
WM-06 functions
Attend of line
to customer
management management
processesand in supplier
a contact
28
relations
centre
29
6 16
 }
}
}

N4 Modules N5 Modules N6 Modules

Computer Practice Entrepreneurship & Business Sales Management

Management

Entrepreneurship & Business Computer Practice Marketing Management

Management

Management Communication Sales Management Marketing Research

Marketing Management Marketing Management Marketing Communication

} }
} }
} }
} }
} }
} }
} }
}

}
}

}
}

30 31
} }
} }
} }

N4 Modules N5 Modules N6 Modules N4 Modules N5 Modules N6 Modules

Personnel Management Personnel Management Personnel Management Information Processing Information Processing Information Processing

Office Practice Office Practice Office Practice

Entrepreneurship & Business Personnel Training Personnel Training
Management
Communication Communication Communication
Management Communication Labour Relations Labour Relations
Computer Practice Computer Practice Computer Practice

Computer Practice Computer Practice Computer Practicen

}
}
}
} }
} }
} }
} }
} }
}
}
} }

}
}
} }

32 33
 Module 5: Computer Literacy

7567 Produce and use spreadsheets for business 3 5

7570 Produce word processing documents for business 3 5

Semester 2

Module 6: What is Business

7785 Function in a business environment 3 4

7796 Maintain a secure working environment 3 1

14357 Demonstrate an understanding of a selected business environment 4 10

Module 7: The role of the Business Administrator

13929 Co-ordinate meetings, minor events and travel arrangements 3 3

}
13937 Monitor and control office supplies 3 2
}
13931 Monitor and control the maintenance of office equipment 3 4

7706 Maintain a Booking System 3 3

Module 8: Effective Research in the Workplace

7573 Demonstrate ability to use the World Wide Web 2 3

Semester 1
13935 Plan and conduct basic research in an office environment 3 6
Unit Modules NQF Credits
Standard Level 13933 Plan, monitor and control an information system in a business 3 3
environment
Module 1: Communicating Effectively
Module 9: Office Management
9960 Communicate verbally and non-verbally in the workplace 3 8
11241 Perform Basic Business Calculations 3 6
8968 Accommodate audience and context needs in oral communication 3 5
7911 Manage the float 3 4
Module 2: Writing for Success
13932 Prepare and process documents for financial and banking processes 3 5
8969 Interpret and use information from texts 3 5
Module 10: Frontline Customer Service
8970 Write texts for a range of communicative contexts 3 5
13928 Monitor and control reception area 3 4
13934 Plan and prepare meeting communications 3 4
13930 Monitor and control the receiving and satisfaction of visitors 3 4
Module 3: Your role in the team
7177 Attend to customer enquiries face-to-face and on the telephone in a 3 4
8420 Operate in a team 2 4 banking environment
9533 Use communication skills to handle and resolve conflict in the 3 3
workplace

7860 Introduce new staff to the workplace 3 3

}
10170 Demonstrate understanding of employment relations in an 3 3 }
organisation }
}
Module 4: Mathematical Literacy }
}
9010 Demonstrate an understanding of the use of different number bases 3 2
}
and measurement units and an awareness of error in the context of
relevant calculations

9013 Describe, apply, analyse and calculate shape and motion in 2-and 3- 3 4
}
dimensional space in different contexts }

9012 Investigate life and work-related problems using data and 3 5

probabilities

7456 Use mathematics to investigate and monitor the financial aspects of 3 5

personal, business and national issues

Module 5: Computer Literacy

7567 Produce and use spreadsheets for business 3 5

7570 Produce word processing documents for business 3 5

Semester 34
2 35
 14667 Describe and apply the management functions of an organisation 4 10

13919 Investigate and explain the structure of a selected workplace or 3 10

organisation

Team Leader

13912 Apply knowledge of self and team in order to develop a plan to 3 5

enhance team performance

13914 Conduct a formal meeting 3 3

13916 Identify and keep the records that a team manager is responsible for 3 4
keeping

13917 Indicate the role of a team leader ensuring that a team meets an 3 6
organisation’s standards

13911 Induct a new member into a team 3 3

} 13947 Motivate a team 4 6

}
Workplace Environment & legislation

7573 Demonstrate ability to use the World Wide Web 2 3

11816 Demonstrate knowledge and understanding of the rights and 2 2

Unit Modules NQF Credits responsibilities of the individual under the South African Constitution
Standard Level
10717 Examine the applications of the Basic Conditions of Employment Act 2 2
Communication and its effect on earnings in own contract
8968 Accommodate audience and context needs in oral communication 3 5 9302 Access information in order to respond to client enquiries in a 3 2
financial services environment
8969 Interpret and use information from texts 3 5
9303 Communicate verbally with clients in a financial environment 3 3
8973 Use language and communication in occupational learning 3 5
programmes 12547 Demonstrate knowledge and understanding of the role, functions 3 4
and duties of trustees of Retirement Funds
8970 Write texts for a range of communicative contexts 3 5
10378 Demonstrate knowledge and understanding of the statutory cover 4 3
Mathematics
afforded under the Compensation for Occupational Injuries and
9010 Demonstrate an understanding of the use of different number bases 3 2 Diseases Act, 130 of 1993, as amended (COIDA)
and measurement units and an awareness of error in the context of
relevant calculations
}
9013 Describe, apply, analyse and calculate shape and motion in 2-and 3- 3 4 }
dimensional space in different contexts }
}
9012 Investigate life and work-related problems using data and 3 5 }
probabilities

7456 Use mathematics to investigate and monitor the financial aspects of 3 5 }

personal, business and national issues }

Workplace

13915 Demonstrate knowledge and understanding of HIV/AIDS in a 3 4

workplace, and its effects on a business sub-sector, own organisation
and a specific workplace

14665 Interpret current affairs related to a specific business sector 3 10

13918 Manage time and the work process in a business environment 3 4

14667 Describe and apply the management functions of an organisation 4 10

13919 Investigate and explain the structure of a selected workplace or 3 10

organisation

Team Leader

13912 Apply knowledge of self and team in order to develop a plan to 3 5

enhance team performance

13914 Conduct a formal meeting 3 3

13916 Identify and keep the records that a team manager is responsible for 3 4
keeping
36 37
13917 Indicate the role of a team leader ensuring that a team meets an 3 6
 10135 Work as a project team member 4 8

Analyse new developments reported in the media that could impact on a

13943 4 10
business sector or industry

Semester 2

MODULE 5: Managing Effectively

110003 Develop administrative procedures in a selected organisation 4 8

110009 Manage administration records 4 4

14552 Contract service providers 4 3

109999
8972 Manage
Interpret service providers
a variety in texts
of literary a selected organisation 4
3 5
5

8969 MODULE 6:from

Interpret and use information Communication
texts 2 ND Language 3 5
8970
8968 Write texts for aaudience
Accommodate range ofand
communicative contexts
context needs in oral communication 3
3 5
5
}
} 8972 Interpret a variety of literary
MODULE texts
7: Ethics in The Workplace 3 5

8969
10022 Interpret and organisational
Comply with use information from texts
ethics 3
4 5
4

8968
110026 Accommodate audience
Describe and assist in theand context
control needsininanoral
of fraud communication
office environment 3
4 5
4

MODULE 7: Ethics
MODULE in The Finance
8: Practical Workplace
Unit Unit Standard Title NQF Credits
10022 Comply
Describewith
and organisational ethics
apply the management of stock and fixed assets in a 4 4
Standard Level 13945 4 2
business unit
110026 Describe and assist in the control of fraud in an office environment 4 4
Semester 1
13941 Apply the budget function in a business unit 4 5
MODULE 8: Practical Finance
MODULE 1: Communication in The Workplace
Describe and apply the management of stock and fixed assets in a
7791 Display cultural awareness in dealing with customers and colleagues 4 4 13945 4 2
business unit Module 9: Choice of Elective
8974 Engage in sustained oral communication and evaluate spoken texts 4 5
13941 Apply the budget function in aProject
business unit
Management 4 5
MODULE 2: Writing Effectively
10139 Implement project administration processes according to requirements 4 5
110023 Present information in report format 4 6
10140 Module 9: Choice
Apply a range of project management tools of Elective 4 8
8976 Write for a wide range of contexts 4 5
Project Management
Secretarial
Use the writing process to compose texts required in the business 4
12153 5 10139
13929 Implement project
Co-ordinate administration
meetings, processes
minor events according
and travel to requirements
arrangement 4
3 5
3
environment
10140
13928 Apply a range
Monitor of project
and control management
reception area tools 4
3 8
4
8975 Read analyse and respond to a variety of texts 4 5
7790 Secretarial
Process incoming and outgoing telephone calls 3 3
MODULE 3: Mathematical Literacy
13929
7836 Co-ordinate
Monitor meetings,
customer minor events and travel arrangement
satisfaction 3
4 3
Apply knowledge of statistics and probability to critically interrogate and 4
9015 6
effectively communicate findings on life related problems 13928 Monitor and control reception
Human area
Resource Management 3 4
Measure, estimate & calculate physical quantities & explore, critique & 4 7790 Process incoming
Participate and outgoing telephone
in the implementation calls of equity related
and utilisation 3 3
12417 prove geometrical relationships in 2 and 3-dimensional space in the life 4 10983 4 5
processes
and workplace of adult with increasing responsibilities 7836 Monitor customer satisfaction 4 3
10978 Recruit and select candidates to fill defined positions 4 10
Use mathematics to investigate and monitor the financial aspects of 4 Human Resource Management
7468 6
personal, business, national and international issues
Participate in the implementation and utilisation of equity related
10983 4 5
MODULE 4: Understanding the Business Environment } processes
}
110021 Achieve personal effectiveness in business environment 4 6 }10978 Recruit and select candidates to fill defined positions 4 10
}
Apply efficient time management to the work of a department / division/ }
15234 5 4
section }

10135 Work as a project team member 4 8

Analyse new developments reported in the media that could impact on a }

13943 4 10
business sector or industry
}
Semester 2
}
MODULE 5: Managing Effectively

110003 Develop administrative procedures in a selected organisation 4 8

110009 Manage administration records 38 4 4 39

 242811 Prioritise time and work for self and team 4 5

242817 Solve problems, make decisions and implement solutions 4 8

MODULE 5: Written Communication in the Workplace

242816 Conduct a structured meeting 4 5

119469 Read/view, analyse and respond to a variety of texts 4 5

12153 Use the writing process to compose texts required in the business 4 5
environment

119459 Write/present/sign for a wide range of contexts 4 5

242820 Maintain records for a team 3 4

MODULE 6: Mathematical concepts in the Workplace

242810 Manage Expenditure against a budget 4 6

9015 Apply knowledge of statistics and probability to critically interrogate 4 6

and effectively communicate findings on life related problems
}
} 9016 Represent analyse and calculate shape and motion in 2-and 3- 4 4
} dimensional space in different contexts

7468 Use mathematics to investigate and monitor the financial aspects of 4 6

personal, business, national and international issues

MODULE 7: Communication 2nd Language

119467 Use language and communication in occupational learning 3 5

programmes
Unit Modules NQF Credits
Standard Level 119465 Write/present/sign texts for a range of communicative contexts 3 5
MODULE 1: Understanding the Business 119457 Interpret and use information from texts 3 5
242814 Identify and explain the core and support functions of an 3 6
organisation

242818 Describe the relationship of junior management to other roles 4 5 }

}
MODULE 2: Workplace Communication }
}
242829 Monitor the level of service to a range of customers 4 5

119472 Accommodate audience and context needs in oral/signed 3 5

communication }
}
119462 Engage in sustained oral/signed communication and evaluate 4 5
}
spoken/signed texts

MODULE 3: Team Work

242821 Identify responsibilities of a team leader in ensuring that 4 6

organisational standards are met

242822 Employ a systematic approach to achieving objectives 4 10

242819 Motivate and Build a Team 4 10

242812 Induct a member into a team 3 4

MODULE 4: Leadership in Management

242824 Apply leadership concepts in a work context 4 12

242813 Explain the contribution made by own area of responsibility to the 4 5

overall organisational strategy

242815 Apply the organisation’s code of conduct in a work environment 4 5

242811 Prioritise time and work for self and team 4 5

242817 Solve problems, make decisions and implement solutions 4 8

MODULE 5: Written Communication in the Workplace

242816 Conduct a structured meeting 40 4 5 41

 in a leadership context

242655 Demonstrate knowledge and application of ethical conduct in Level 4 4

business

Module 5: Communication

119472 Accommodate audience and context needs in oral/signed Level 3 5

communication

119457 Interpret and use information from texts Level 3 5

119467 Use language and communication in occupational learning Level 3 5

programmes

119465 Write/present/sign texts for a range of communicative contexts Level 3 5

119462 Engage in sustained oral/signed communication and evaluate spoken/ Level 4 5

signed texts

119469 Read/view, analyse and respond to a variety of texts Level 4 5

119471 Use language and communication in occupational learning Level 4 5

programmes

119459 Write/present/sign for a wide range of contexts Level 4 5

Module 6: Numeracy
Semester 1
9015 Apply knowledge of statistics and probability to critically interrogate Level 6
Module 1: Fundamentals of Entrepreneurship and effectively communicate findings on life-related problems 4

Unit Std Unit Standard Title Level Credits 9016 Represent, analyse, and calculate shape and motion in 2 and 3- Level 4
dimensional space in different contexts 4
114600 Apply innovative thinking to the development of a small business Level 4 4
7468 Use mathematics to investigate and monitor the financial aspects of Level 6
263455 Apply principles of costing and pricing to a business venture Level 4 6 personal, business, national and international issues 4

263356 Demonstrate an understanding of an entrepreneurial profile Level 4 5

263514 Demonstrate an understanding of the function of market mechanisms Level 4 5

Module 2: Financial Management

114584/ Finance a new venture/Interpret basic financial statements Level 4 5/4

117156

263534 Implement an action plan for a new venture Level 4 4

263474 Manage finances of a new venture Level 4 6

263456 Plan strategically to improve new venture performance Level 4 4

114592 Produce business plans for a new venture Level 4 8

114596 Research the viability of new venture ideas/opportunities Level 4 5

Semester 2

Module 3: Principles of Production/Operations Management

114805 Manage general administration Level 4 4

13948 Negotiate an agreement or deal in an authentic work situation Level 4 5

263434 Plan and manage production/operations in a new venture Level 4 6

114593 Tender to secure business for a new venture Level 4 5

Module 4: Human Resources

116394 Implement and manage human resource and labour relations policies Level 4 9
and acts

120389 Explain and apply the concept, principles, and theories of motivation Level 4 6
in a leadership context

242655 Demonstrate knowledge and application of ethical conduct in Level 4 4

business

Module 5: Communication
42 43
119472 Accommodate audience and context needs in oral/signed Level 3 5
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