About - Problem Solving - The Fundamentals (Course)
About - Problem Solving - The Fundamentals (Course)
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'The problem', says author and psychiatrist Theodore Rubin, 'is Individuals who want to develop or improve their problem-
not that there are problems. The problem is expecting solving and decision-making skills
otherwise and thinking that having problems is a problem.' A
problem is a question or situation that presents doubt, Objectives
confusion or difficulty. It's an issue that needs to be corrected
or overcome in order to achieve a desired state. Problem Problem-solving Essentials
solving involves goal-oriented thinking and action in situations
• sequence main activities performed in the six-step
for which no ready-made solutions exist.
problem-solving model
Whether consciously or unconsciously, everybody solves
• recognise the effects of five types of mind traps
problems relating to their personal or work life every day.
• determine how to counteract the effects of problem-
However, you can greatly improve your problem-solving
solving traps exhibited in a given scenario
effectiveness by gaining a better understanding of the
• recognise activities that demonstrate the type of skills best
problem-solving process, essential skills and required
suited to resolve a given type of problem
competencies, as well as, an awareness of the mind traps and
• match problem-solving competencies to their descriptions
drawbacks that ruin the process. This course takes you through
the essentials of problem solving and explores some of its
challenges.
Library ID
ID: pd_12_a01_bs_enin
https://agility.skillport.com/skillportfe/main.action 10/30/2019