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Draft Final Questions

The document contains interviews with various stakeholders at the zoo, including the Zoo Manager, Regular Visitor, Senior Administrator, and Potential Sponsor, discussing challenges and suggestions for improving animal record management, visitor experience, and sponsorship engagement. Key topics include the need for a new management system, visitor feedback on amenities, and sponsor requirements for updates and promotions. The insights aim to enhance zoo operations and visitor satisfaction over the next five years.

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robins.20251146
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35 views2 pages

Draft Final Questions

The document contains interviews with various stakeholders at the zoo, including the Zoo Manager, Regular Visitor, Senior Administrator, and Potential Sponsor, discussing challenges and suggestions for improving animal record management, visitor experience, and sponsorship engagement. Key topics include the need for a new management system, visitor feedback on amenities, and sponsor requirements for updates and promotions. The insights aim to enhance zoo operations and visitor satisfaction over the next five years.

Uploaded by

robins.20251146
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Zoo Manager (Matthew Junes)

• What are the biggest challenges you face with the current system for managing animal
records?
• Are there any tasks you still do by hand (manually)? How much time do these takes?
• Have you ever had trouble finding or saving animal health records?
• How do you keep track of animal information and visitor details right now?
• How do you know if visitors are enjoying their time at the zoo?
• How do you make sure animals are getting the right food?
• How do you see the zoo growing in the next 5 years? (e.g., new animals, more visitors)
• Should the new system work for more than one zoo location?
• Are there any daily tasks you’d like the new system to make easier or faster?
• What do you do if an animal gets sick or escapes?
• Do sponsors ask for updates about the animals they support? What do they want to
know?
• Would it help to get reminders for animal check-ups or diet changes?
• What changes have you made recently to make the zoo better for visitors?
• What part of managing zoo records takes the most time?
• Should the new system be easy to use or have lots of advanced features?
• How should the system keep sponsor information safe?
• How quickly should the system notify you about urgent issues, like animal health alerts?

Regular Visitor (Thomas Smith)


• What do you find most frustrating when visiting the zoo?
• Was it easy to find your way around the zoo? If not, how could it be better?
• How clean was the zoo during your visit? Were there any issues?
• What do you enjoy most about visiting the zoo?
• Would a loyalty program (like discounts or special access) make you visit more often?
• What one thing would make your visit better?
• Should the zoo add more seating, shaded areas, or food options?
• Do you use the zoo’s website to plan your visit? What information is missing?
• Would you like to see live animal cameras or virtual tours on the website?
Senior Administrator (Jonathan Rodgers)
• How do sponsors decide which animals to support?
• What challenges do you face when working with sponsors?
• How do you keep sponsor and animal information safe right now?
• What reports take the most time to prepare?
• How often do you update animal records? Who does this?
• What information do sponsors ask for in their reports?
• Would a membership program (like basic or premium options) attract more visitors?
• Are there any plans to make the zoo eco-friendlier?

Potential Sponsor (Philip Brown)


• What would make your company want to sponsor an animal or exhibit?
• How does sponsoring the zoo fit with your company’s goals?
• How much are you willing to spend on a sponsorship?
• How long would you like the sponsorship to last?
• Would you like a website where you can see updates about your sponsored animal?
• Should the zoo promote your sponsorship on their website or social media?

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