TakePropips Trading

Management Solutions
Frequently Asked Questions
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©2021-2023 TakePropips, All Rights Reserved. Rev 4, 04/23

 Important Notice
Please Note: This product is manufactured and sold only by TakePropips. Please be aware of
the unauthorized seller selling this product. This software can only be purchased at
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If you trade with TakePropips Trading Management Solutions, you are doing so at your own
discretion. TakePropips and/or its owner will not accept liability for any loss or damage,
including without limitation to, any loss of profit, which may arise directly or indirectly from use
of the product.
Warning: TakePropips Trading Management Solutions is protected by copyright law.
Unauthorized reproduction, distribution and/or modification of this program, or any portion of
it, may result in severe civil and criminal penalties, and will be prosecuted under the maximum
extent possible under law.

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Frequently Asked Questions
The pair names that I want to add on the dashboard have a suffix (Example, EURUSD.m), how
can I implement this?
Example #1: You want to add pairs with the same suffix on the dashboard. Example: EURUSD.m,
USDCAD.m, XAUUSD.m NAS100USD.m, and GBPUSD.m (all pairs have same suffix of .m)

You will need to enter the suffix on the “Symbol Suffix” input setting. For example, if your brokers
symbol for “EURUSD” is “EURUSD.m”, then you will need to enter “.m” on this input.

If you are adding any inputs on “Additional Pairs List” or “Custom Pairs List”, then you need to input the
pair names without suffix and enter the suffix on the “Symbol Suffix” setting.

Example #2: You want to add pairs with 2 or more different suffixes on the same dashboard. Example:
EURUSD.m and XAUUSD.pro (.m and .pro suffix are different)

You will need to switch the “Currency Preset” to “Custom Pairs List” and manually type the pair names
including the suffix on the “Custom Pairs List” input setting. You cannot input the suffixes on the
“Symbol Suffix” because you are adding pairs with 2 or more different suffixes.

Example #3: You want to add pairs with a suffix AND pairs without suffix on the same dashboard.
Example, EURUSD.m and GBPJPY (EURUSD has suffix and GBPJPY does not have suffix)

You will need to switch the “Currency Preset” to “Custom Pairs List” and manually type the pair names
including any suffix on the “Custom Pairs List” input setting. You cannot input the suffix on the “Symbol
Suffix” all pairs will use this setting to append the suffix on every pair names.

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How can I customize the pairs shown on the trading dashboard?
You can go to the input settings of the EA and select your “Currency Pairs Preset” setting. The default is
set to 7 Major Pairs but you are able to change this. You can also add non-FX pairs such as Indices,
Commodities, and Crypto in addition to the currency pre-set by adding the pair names on the setting
“Additional Pairs”. Please refer to this section more info.

If you do not want to use currency presets, then you can switch the Currency Pairs Preset setting to
“Custom Pairs List”. Then input all the pairs you want to show on the dashboard on the setting “Custom
Pairs List”.

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I turned ON Auto-Trade on the dashboard but its not opening any trade. What should I do?
First, please make sure that “Allow live trading” on the Common tab is checked.

Second, please double check the “Experts” tab on the Terminal window of MT4 to make sure there are
no error messages that is preventing the EA from opening trades. If you see any errors, please message
us at [email protected]

Third, please check the Auto-Trade Filters on the input settings of the EA as it could be that the enabled
filters are too restrictive and it may be preventing the EA from opening trades. E.g., If you enable
success rate analysis and you set the success rate percentage to 90, it means that the EA will only open
trades when the success rate is above 90%. This will make the EA reject any trade signals with less than
90%-win rate, so as a result, you will get less trading volume.

Fourth, check the “Max Spread” and “Max Slippage” setting on the Auto-Trade Management dashboard
and make sure to give enough room for the pair you want to auto-trade.

Fifth, check the lot size that you have set on the Auto-Trade Management dashboard to make sure it can
open the trade with the available free margin that you have on your account.

Also, be aware of the timeframes in which the EA is auto-trading. E.g., If you set the EA to auto-trade on
H1 and H4 timeframes, then it will take more time for the EA to open trades since it is trading on higher
timeframes, so you will need to be more patient in this regard. The EA also will not auto-trade if there is
already an opened trade for that particular pair.

I am getting errors on the “Experts” tab when the EA is running. What does it mean?

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If this is affecting your useability of the trading system, then please take a screenshot of the error
message and send it to our team at [email protected]. We will look into the error and provide the
necessary fixes as part of our updates.

Why is the trend scanner showing greyed out boxes without any numbers on it?
It means there is not enough history data yet on that particular pair and timeframe to properly calculate
its win rate. You just need to wait a bit until there is enough data for proper calculation. If its still
showing greyed boxes after a while, then you can manually download history data for that particular
pair by going to Tools -> History Center.

How can I enable push notifications to my mobile phone?

You can enable push notifications by following this guide: https://www.metatrader4.com/en/trading-
platform/help/setup/settings_notifications

You can also enable email notifications by following this guide:

https://www.metatrader4.com/en/trading-platform/help/setup/setup_email

I tried to create a custom strategy (no code) but its not showing anything on the chart or on
the trend scanner. What should I do?
It’s most likely that the strategy is too restrictive or that it has too many conditions to follow which
ultimately, does not generate any signals. Double check to make sure the strategy is set correctly. You
can test by using a simpler strategy and see if that generate trading signals.

I want to add more accounts to my license but I already have reached my limit for activations
on my license. Can I purchase another license at a discount?
Yes, you can purchase additional license for a discount. Contact us via email to get started with upgrade.

I know someone who would be interested in purchasing this EA. Can I get a referral link so
that I can earn commission when he/she purchases it?
Sure, you can refer your friend or someone you know who are interested in making a purchase. You can
sign up as our partner on https://partners.takepropips.com

You will receive a commission every time someone uses your link to make a purchase. Also, the referral
will also get additional 10% OFF if they use your link.

I tried to load the EA but its not showing anything on the chart. What should I do?
Make sure that the license key you enter does not contain any spaces before and after the key. Also,
make sure the license key is inserted on the correct input.

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Make sure that “Allow DLL imports” is checked on the common tab.

Make sure as well that the library files from your downloads are copied to the library folder on MT4
directory. You can follow the Installation Guide PDF included in your downloads if you need reference.

You can check the “Experts” tab to see any errors that is generated upon loading the EA.

If you are still having this issue, please email us at [email protected] and we will help you out.

How do I change the take profit, stop loss, and/or lot size for auto-trades?
There are three ways in which you can change the TP, SL and lot size for auto-trades.

First, you can click the ON/OFF button under Auto Trade column to open the Auto-Trade Management
which allows you to individually change the TP, SL, and/or lot size for the pair you have selected. Please
note that by doing this option, then each pair will have its own unique values for TP, SL and lot size.

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Second, if you wish to have the same values for TP, SL, and lot size for all pairs on the dashboard, then
you can change these settings under “Auto-Trade Management (Default Values)” section on the input
settings of the EA and then set the “Apply Same Settings to All Pairs” to true. It will apply the auto-trade
settings on the inputs tab for all pairs. Please note that by setting this setting to true, then individually
changing the auto-trade settings on the Auto-Trade Management will be disabled except for Automatic
Trade Recovery.

Third, if you also wish to have the same values for TP, SL, and lot size, but you also prefer to have an
option to individually change the auto-trade settings on a few pairs, then you can use the Shared Auto-
Trade Settings dashboard by clicking the button under the Auto-Trade column/above the Adaptive
Machine Learning button. This will change the values of TP, SL, and lot size for all pairs on the dashboard
based on the settings you made on the input settings of the EA. You can click “Apply Settings” to apply
the changes to all pairs on the dashboard.

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How do I change the settings for Trailing Stop, Breakeven SL, and/or Partial Close?
There are 3 ways in which you can change the trailing stop, breakeven SL, and/or partial close values.

First, you can click the ON/OFF button under Trail Stop, BE-SL, and/or Part Close column on the main
dashboard to open their respective management panel. From there, you can change the values for each
pair. Please note that by doing this option, then each pair will have its own unique values for tailing stop,
breakeven SL, and partial close.

Second, if you wish to have the same values for trailing stop, breakeven SL, and/or partial close for all
pairs on the dashboard, then you can change these settings under “Trailing Stop Management (Default
Values)”, “Breakeven SL Management (Default Values)” and/or “Partial Close Management (Default
Values)” section on the input settings of the EA and then set the “Apply Same Settings to All Pairs” to
true. It will apply the same settings on the inputs tab for all pairs. Please note that by setting this setting

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to true, then the individually changing the trailing stop, breakeven SL, and partial close settings on the
management dashboard will be disabled except for the ability to turn on/off for manual/auto-trade.

Third, if you also wish to have the same values for trailing stop, breakeven SL, and/or partial close for all
pairs, but you also prefer to have an option to individually change the settings on a few pairs, then you
can use the Shared Settings dashboard by clicking the button under button above the Adaptive Machine
Learning button. This will change the values of the settings for all pairs on the dashboard based on the
settings you made on the input settings of the EA. You can click “Apply Settings” to apply the changes to
all pairs on the dashboard.

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I want to change the account on my license to a different account. Is this possible and how
can I do so?
Yes, you can change to different account on your license by logging in to your account at
https://dashboard.takepropips.com

How can I stay up to date with the latest updates and releases for the EA?
You can follow us on our social media to get up-to-date with our newest releases and exclusive sales:
https://linktr.ee/takepropips

What features are included in my license?

You can check out the details of available features below. Note that prices are subject to change, so
make sure to visit our product page for most up to date pricing and features for each license type.

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How can I upgrade my license?
You can upgrade your license by paying just the difference in price from your current license to the
upgraded license. Please email us at [email protected] if you want to upgrade your license. Note
that the upgrade fee is subject to change, so make sure to visit our product page or contact us for most
up to date pricing.

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