Cisco Packet Tracer Install & Troubleshooting Directions

Cisco Packet Tracer is a simulator that allows you to connect and configure networks in a virtual
environment. This is a free download for students to use and can be downloaded from the Cisco Skills
for All Site after creating a Skills for All account with Cisco.

NOTE: It is recommended that you install the version available at the beginning of the semester and
keep that version for the entire semester to avoid compatibility issues.

Spring 2025 Semester - We will be Using Cisco Packet Tracer Version 8.2.2

Directions to install Packet Tracer on your system:

1.​ Open the Resource Hub on the Cisco Skills for All Site -
https://skillsforall.com/resources/lab-downloads
2.​ Click the Login button to take you to a page to Create a Skills for All account
3.​ Look for the Don’t Have an Account? Option and click Sign Up
4.​ Select Create New Account -or- Choose an option for Sign Up With
○​ Using your own personal email usually works best
○​ Keep a record of your account - this is not anything that Mr. Brown can assist with
5.​ Once you have created your Skills for All account - Browse back to the Resource Hub -
https://skillsforall.com/resources/lab-downloads
6.​ Locate the Cisco Packet Tracer section
7.​ Under Step 1 select the version of the Packet Tracer you need for your system
8.​ Download and install Cisco Packet Tracer for your system
9.​ If you need assistance for downloading and installing … Under Step 5 you should find a link for
Cisco Packet Tracer Download and Install Instructions

Just in Case … Folder with Copies of Cisco Packet Tracer Version 8.2.2

The following Google Drive Folder contains copies of Cisco Packet Tracer Version 8.2.2 as a
just in case you need them to re-install … or … the Cisco Site updates and only a newer
version is available. You will still need the Cisco Skills for All account (make sure you create
that to have/use - first few steps of install directions).

https://drive.google.com/drive/folders/1dYPU-P7a1ojSkuJFjEBMDB1i9T-h30ln?usp=sharing
 Some Questions to help guide you in the right direction if you are having
an issue with starting to Use Cisco Packet Tracer.

Question - Do you have Cisco Packet Tracer Application installed on your PC?
If you have it installed ... skip to the next question.
If you have not actually installed the Cisco Packet Tracer Application on your PC, then use the following
directions to create an Account with Cisco (username and password) so that you can login to Cisco and
download the Cisco Packet Tracer installation file.
https://docs.google.com/document/d/1l4x3J5eNNk-o2th8RrguN8HjaQiCIxUvdQi1p6MoCKg/edit?usp=
drive_link

Question - Are you having trouble downloading the Cisco Packet Tracer Application from the Cisco
Site?
If you have Cisco Packet Tracer installed ... skip to the next question.
If you are having trouble downloading the Cisco Packet Tracer Application file from Cisco, then use the
install direction page link shown here. After Step #8 - there is a link to my Google Drive that has copies
of the Cisco packet Tracer Application that you can download and use for your system. You will need to
use the Cisco Account (username and password) that you created so you can authenticate your
installed copy of Cisco Packet Tracer. (Directions for that are the first few steps of the install directions.)
https://docs.google.com/document/d/1l4x3J5eNNk-o2th8RrguN8HjaQiCIxUvdQi1p6MoCKg/edit?usp=
drive_link

Question - Are you having trouble starting the Chap 1 Lab for our class?
If you are having an issue with starting the Chap 1 Lab for our class, then there are 2 resources you can
use to help get rolling.
●​ Starting Labs Help File - use the following direction page to walk you through getting the first lab
rolling for the semester. After you do a lab or 2 this will become much easier.
https://docs.google.com/document/d/1JDEfwTRNGvxlrHTAgpcV7EPj6ArdOuc6ztL547M6tHk/edi
t?usp=sharing
●​ Podcast - The first podcast listed with the lab direction file (D2L -> CNT 120 -> Content -> Chap 1
-> Do -> Online Lab) shows how to get the lab started using Packet Tracer.
 Cisco Packet Tracer “Logged Out”

After you have installed Cisco Packet Tracer … On first login to Cisco Packet I had you select the slide
switch to keep you logged in for 3 months. This keeps Cisco Packet Tracer “Logged in” for 3 Months and
does not ask you to login each time you load Packet Tracer. After 3 Months, this will expire and you will
need to repeat the login process again.

When you sign into Packet Tracer it will ask for you to login with the account you created (Skills For All
Account) when you first downloaded and installed Packet Tracer (in my directions I indicated you
should use a personal email since the HACC email often gets hung up in the Spam/Junk folder).

So, use the Skills For All account that you created when you downloaded and installed Packet Tracer to
log back into Cisco Packet Tracer. Unfortunately I do not have access to those accounts for you, so I am
able to help remedy any password/account issues.

Cisco Skills for All Help/Support Page

This page has some FAQ and information to Help. Consult this to see if there is a solution to
your problem.
https://skillsforall.com/help

Troubleshooting Help

Drag and Drop Issue on MAC Systems

If you are having a “Drag and Drop” Issue on your MacBook (dragging a module to place in a PC or
Router is not working correctly), a few items to try:
1.​ Try using an actual Mouse connected to your MacBook to help with Drag and Drop
2.​ Try adjusting your Trackpad and/or Mouse Settings
3.​ Save the Packet Tracer File. Close the Packet Tracer File. Create a folder on your desktop.
Drag and drop the packet tracer saved file to that folder. Re-Launch the Packet Tracer File and
try the Drag and Drop.
a.​ (Link:
https://community.cisco.com/t5/cisco-bug-discussions/drag-n-drop-bug-with-packet-trace
r-v8/td-p/4296013 )
Drag and Drop Issue
If you are having a “Drag and Drop” Issue on your PC (dragging a module to place in a PC or Router is
not working correctly), a few items to try:

●​ Once you have selected the NIC/Module on the left it shows a pic in the bottom right. Try
clicking and dragging that image shown on the bottom right to place in the PC or Router.

●​ Save your PT file and then close the PT file. Open PT again and load the Lab PT file that you
saved and try the same action.

●​ Create a folder on your desktop. Drag and drop the saved PT file to that folder. Open PT and
then open that saved PT file from that folder on your desktop.
○​ https://community.cisco.com/t5/cisco-bug-discussions/drag-n-drop-bug-with-packet-tra
cer-v8/td-p/4296013

●​ After trying these solutions - try rebooting your system and then try reloading PT

●​ Using Workspace List Option

○​ Make sure the Device is Powered Off (click on Device and use the power button)
○​ On the Top Menu Bar of Cisco Packet Tracer select the “Workspace” Icon (It is near the
Magnifying Glass icons to Zoom in/out)
○​ Highlight the Device (PC for Example)
○​ In the Middle Window the Device Slots should appear - select the drop down menu next
to that device slot and select the module to add into that device
○​ Power the Device Back on