A STUDY ON QUALITY OF WORK LIFE IN IT INDUSTRY WITH REFERENCE TO COIMBATORE

REGION

G.K.Pooranee, Assistant Professor, Dept. of Management Science, PKR Arts College for Women,Gobichettipalayam,
Tamilnadu, (India)[email protected]

Corresponding Author: ABSTRACT: The project is done in IT sector located at Coi mbatore. The main
concept of this project is Quality of work life. The quality of work life has
R.Bhagyalakshmi different meanings for different people. Some consider it industrial democracy
II MBA, Department of with increased employee’s participation in the decision -making process.
Management,P.K.R. Arts Improving social relationship at workplace through autonomous. The sample
College for Women, size of this project is 120 respondents. The samples have been taken from the
Gobichettipalayam, total population of the employees on the convenience sampling method. The
Tamilnadu, (India). data collection is based on the primary data source and secondary data source.
[email protected] A detailed and well structured questionnaire is prepared to find out the
satisfaction of the employees and the employees are interviewed personally.
The secondary data are collected through official records and compa ny
brochures and websites. The data are collected and analyzed with the help of
the statistical tools. Findings and conclusions are given based on the analysis
and the suggestions are given based on the findings from the study.

Keywords: Quality of work life, Employee satisfaction and Autonomous

work environment.

1 Introduction including as a movement, as a set of

I. QUALITY OF WORK LIFE organizational interventions and a type of work
A high quality of work life (QWL) is essential for life by employees. It is a dynamic
organizations to continue to attract and retain multidimensional construct that currently
employees. QWL is a comprehensive, includes such concepts as job security, reward
department- wide program designated to systems, training and career advancements
improve employee satisfaction, strengthening opportunities and participation in decision
workplace learning and helping employees had making.
better manage change and transition. 1.2.objectives of the study
Dissatisfaction with quality work of life is 1. To study the relationship between the
problem, which affects almost all workers employees and total work environment.
regardless of position or status. Many managers 2. To identify the techniques to improve Quality
seek to reduce dissatisfaction in all of Work Life in the organization.
organizational levels, including their own. This 3. To analyze whether the healthy measures
is complex problem, however, because it is satisfy the employees in the organization.
difficult to isolate and identify all of attributes, 4. To study whether the employees are satisfied
which affect the quality of work life. Sometime with training program in the organization.
abbreviated QWL, quality of work life is quick 5. To evaluate the employee’s participation in
phrase that encompasses a lot, because it refers achieving the desired goals of the company.
to the thing an employer does that adds to the
lives of employees. Those “things” are some 2. RESEARCH METHODOLOGY
combination of benefits explicit and implied The study was conducted through a systematic
tangible and intangible that make somewhere a research work. Research is an active, diligent
good place to work. and systematic process of enquiry in order to
That recognition, in turn, creates trust discover, interpret or revise events, behaviors
and loyalty among employees, everybody or theories or to make practical applications
benefits, and the world is a better place. QWL with the help of such facts, laws or theories. The
has also been viewed in a variety of ways term research is also used to describe the

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collection of information about a particular From the above analysis, it is identified
subject. that 32 percentage of the respondents are Agree
on the above statement, 22 percentage of the
2.1. RESEARCH DESIGN respondents are Neutral on the above
Creating an effective research design is likely to statement, 21 percentage of the respondents are
be one of the most difficult and eminently useful Strongly agree on the above statement, 15
tasks in drafting a proposal. An effective percentage of the respondents are Disagree on
the above statement and remaining 10
Calculated Table
Degree percentage of the respondents are Strongly
Factor of Remarks disagree on the above statement.
Value Value
Freedom
TABLE: 3.2
Not Table showing the respondents opinion
Age 3.47 21.026 12
Significant about the statement “My company provides me
the opportunities to maintain a balance
research design links abstract and stylized between work life and personal life”.
concepts and questions with the empirical
word’s complexities and challenges. A research S.NO OPINION NO.OF PERCENTAGE
design must at once be specific and highly RESPONDENTS (%)
flexible. In this research, the researcher has 1 Strongly 18 15
chosen descriptive research design in order to 2 Agree 25 21
identify and interpret the beliefs, behaviors and 3 Neutral 45 37
observations of a specific group. 4 Disagree 17 14
5 Strongly 15 13
Disagree
Total 120 100
2.3. SAMPLING METHOD
The Sample units are chosen primarily on the
basis of the convenience as per Non- INTERPRETATION:
probabilistic convenience sampling. From the above analysis, it is identified
that 37 percentage of the respondents are
Neutral on the above statement, 21 percentage
2.4.METHOD OF QUESTIONNAIRE
of the respondents are Agree on the above
The questionnaire was designed to get the
statement, 15 percentage of the respondents are
information from the respondents. The
Strongly agree on the above statement, 14
questionnaire was framed in the order to get
percentage of the respondents are Disagree on
full information covering.
the above statement and remaining 13
1. Personal details of the employees.
percentage of the respondents are Strongly
2. Opinion of the respondents regarding the
disagree on the above statement.
factors influencing quality of work life.
Chi-Square Test
3. ANALYSIS AND INTERPRETATION -
TABLE – 3.3
TABLE:3.1
Table showing the respondents opinion about
Table showing the Age and keep learning new
the statement “ The Organization makes me a
things in their job.
healthier employee in both physical and
psychological”. Opinion Below 26-35 36-45 Above Total
25 years Years Years 45 Years
S.NO OPINION NO.OF PERCENTAGE
RESPONDENTS (%)
Strongly 12 9 6 6 33
agree
Agree 13 18 8 8 47
1 Strongly 25 21
Neutral 8 5 3 3 19
2 Agree 39 32
Disagree 5 3 2 2 12
3 Neutral 26 22
Strongly 4 3 1 1 9
4 Disagree 18 15
disagree
Total 42 38 20 20 120
5 Strongly 12 10
Disagree
Total 120 100

INTERPRETATION:
Null Hypothesis

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 H0: There is no relationship between help employees to cope up with changing
Age and keep learning new things in their job. environment.
Alternative Hypothesis ➢ The company should provide
H1: There is relationship between Age opportunities of an employee to maintain
and keep learning new things in their job. their work life and personal life.
INTERPRETATION ➢ Always the management maintain good
relationship with their employees.
From the above table, it is identified that ➢ Always Quality of Work Life leads to
the calculated value of Chi-square is less than higher productivity.
the table value and the result is not significant
at 5% level. Hence, the null hypothesis is 6.CONCLUSION
accepted. It is concluded that there is no
relationship between Age and I keep learning This project has been undertaken with a view to
new things in their job. make a study on “Quality of Work Life of the
Employees in IT sector at Coimbatore,”
4. FINDINGS Accordingly, a supportive management and
favorable work environment, personal growth
1. 35 percentage of the respondents are and autonomy, the nature of the job, and
belongs to the age group of below 25 years. stimulating opportunities and co-workers
2. Maximum number of the respondents are responses was very much encouraging. Every
agree the statement ”I keep learning new employer have the relationship to their
things in my job”. employees. The employees satisfaction level
3. Maximum number of the respondents are may increase the quality of work life. From
agree the statement “The organization these responses are obtained through statistical
makes me a healthier employee in both approach, results have been derived. From the
physical and psychological”. results, inferences were drawn and findings
4. The statement “My company provides me the arrived at. Based on the findings, suggestions
opportunities to maintain a balance between have been formulated so that further studies
work life and personal life” is marked may be done in quality of work life. In a
neutrally by the respondents. nutshell, it may be stated that the project work
5. The statement “The management provides has been educative, encouraging & exhilarating
job security to the employees” is neutrally experience from the beginning to end.
opinioned by the respondents.
6. Maximum number of the respondents are 7.REFERENCE
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