The document outlines the requirements for managing the incident management process to restore normal service operations quickly, emphasizing experience with Intune, Windows Autopilot, and SCCM. Key responsibilities include troubleshooting device enrollment issues, implementing app protection policies, and managing large SCCM environments. Candidates should have 3-5 years of relevant experience, strong communication skills, and ITIL certification, with the job location in Germany.
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End User Computing - Intune MECM SME
The document outlines the requirements for managing the incident management process to restore normal service operations quickly, emphasizing experience with Intune, Windows Autopilot, and SCCM. Key responsibilities include troubleshooting device enrollment issues, implementing app protection policies, and managing large SCCM environments. Candidates should have 3-5 years of relevant experience, strong communication skills, and ITIL certification, with the job location in Germany.
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Process Manage the incident management process effectively to restore
Description normal service operation as quickly as possible to minimize the
impact to business operations
Experience in managing Intune for mobile devices and Windows 10
devices Experience in Windows Autopilot Services Experience in Application publishing/Deployed on Intune Experience in troubleshooting Device enrolment issues Key Role & Experience in Implementing App protection and device restriction Responsibilities policies. Expérience in publishing apps from Windows Store/Apple Store/Play store Experience & aware of Application packaging process SCCM and GPO Active Directory Experience in managing large SCCM environment o Site Server role deployment o Agent installation, migration etc. o Agent health monitoring and troubleshooting o Expérience in patch and package distribution Experience in managing Windows Defender with SCCM Experience in deploying Operating system using SCCM task sequences Expérience in PowerShell Scripting Minimum 3-5 years of relevant experience working as Intune & Required MECM Administrator Candidate Profile Should possess good understanding of ITIL® process Should have strong verbal, written communication and interpersonal skills Lead role while acting as a liaison with internal/external customers Mobile Device Management Skills MECM/Intune Required Active Directory, Cloud Storage, Windows Server\ Strong problem-solving skills Professional ITIL® Foundation Certified Certifications MD-102: Microsoft 365 Endpoint Administrator Associate Job Location Germany
Prior experience in Intune & MECM management roles, service
Evaluation operation processes Criteria Knowledge of ITIL® best practices Communication skills Client facing role and collaboration
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