‫ نظم معلومات الأعمال‬:‫المادة‬ :‫الإسم‬

.‫يتم حل التمارين المرفقة وارسالها لمدرس المادة فى خالل سبعة ايام من تاريخ ارسالها‬

Part-1: BIS - an overview

A. Multiple Choice Questions:
1. What is the primary function of a business intelligence system?
a. To store and retrieve data b. To provide strategic information
c. To automate routine tasks d. To provide real-time data analysis
2. Why Information Systems?
a. Globalization and Rise of the Information Economy
b. Transformation of the Business Enterprise
c. Emergence of the Digital Firm d. All of the above
3. Dimensions of business Information Systems:
a. Organizations and Management b. Technology c. All of the above
4. Which of the following is not a characteristic of a well-designed information system?
a. Flexibility b. User-friendliness c. Security d. Complexity
5. Major Business Functions are:
a. Sales and marketing c. Manufacturing and Finance
b. Accounting and Human resources d. All of the above
6. Contemporary approaches to information systems
a. Technical and Behavioral approach
b. Operation research and Computer sconce
c. Economics
7. Key Elements of an Organization
a. People, and Structure
b. Operating Procedures, Politics and Culture
c. All of the above d. None of the above
8. Functions of an information system are:
a. Input and output. c. Input, process, output and feedback
b. Process and feedback. d. Feedback and output.
9. Information is .———–
A. a collection of data B. a processed data
C. a text data. D. an audio/video data
10. Information has three dimensions. They are
A. Time, consent, and form B. Time, content, and form
C. Cost, content, and form D. Time, content, and Value

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B. True/False Questions:
1. The goal of an information system is to transform data into information in order to
generate knowledge that can be used for decision making.
2. Electronic Commerce (e-commerce) means buying and selling goods and services
electronically.
3. Intranet: private, secure business network based on Internet technology.
4. Knowledge is an awareness and understanding of a set of information and ways that
information can be made useful to support a specific task or reach a decision.
5. Process is a set of logically related tasks performed to achieve a defined outcome.
6. A decision support system is a type of system that provides information to support non-
routine decision-making.
7. A supply chain management system is designed to help organizations manage their
relationships with suppliers and customers.
8. A transaction processing system is a type of system that automates routine tasks.
9. An enterprise resource planning system is an example of a customer-facing system.
10. A knowledge management system is designed to help knowledge workers create and
share knowledge.

Part-2: Types of BIS

C. Multiple Choice Questions:
1. Basic business entities are
a. Suppliers and Customers
b. Employees, Invoices/payments and Products and services
c. Suppliers and Invoices/payments d. All of the above
2. Types of Systems from a Functional Perspective are:
a. Sales and marketing systems and Manufacturing and production systems
b. Finance and accounting systems and Human resources systems
c. All of the above d. None of the above
3. Enterprise Systems
a. Integrate data from key business processes into single system
b. Speed communication of information throughout firm
c. Enable greater flexibility in responding to customer requests, greater accuracy
in order fulfillment
d. Enable managers of large firms to assemble overall view of operations
e. All of the above
4. Customer Relationship Management Systems
a. Help manage relationship with customers.
b. Coordinate business processes.
c. Combine sales, marketing, and service record data from multiple
communication channels.

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 d. All of the above
5. Knowledge management systems include systems for:
a. Managing and distributing documents, graphics, other digital knowledge objects
b. Creating knowledge directories of employees with specialized expertise
c. Distributing knowledge d. All of the above
6. __________ is capable of taking decisions on its own.
a. IoT b. AI c. MIS d. VR
7. Which computer based model is developed after human brain?
a. Fuzzy Logic c. Neural Network
b. Virtual Reality d. All of the above
8. Projections and responses to queries are information output characteristics associated with a(n):
a. DSS b. MIS c. ESS d. TPS
9. Summary transaction data, high-volume data, and simple models are information
inputs characteristic of a(n):
a. DSS b. MIS c. ESS d. TPS
10. A human order taker can be bypassed when using a(n)
A. Automation system B. Management information system
C. Transaction processing system D. decision support system
11. The—-can help you choose a product.
A. office automation system B. management information system
C. transaction processing system D. decision support systems
12. Which of the following information systems are used in the daily running of the
business?
A. TPS B. OPS C. OAS D. All the above
13. Which type of system is designed to help managers make better decisions?
a. Executive information system b. Expert system
c. Decision support system d. Transaction processing system
14. Which type of system is designed to help managers monitor and control
organizational activities?
a. Executive information system b. Management information system
c. Decision support system d. Expert system
15. Knowledge based system supports__________________________
A. Knowledge of creation B. Knowledge of support
C. Knowledge of Dissemination D. All of the above

D. True/False Questions:
1. Transaction processing systems Monitor status of internal operations and firm’s
relationship with external environment.
2. Executive support systems (ESS) Provide generalized computing capacity that can be
applied to changing array of problems.
3. Knowledge Management Systems help capture, storage, distribute, and apply
knowledge so that it can be leveraged for strategic benefit.
4. Enterprise Systems Models and automates many business processes.
5. An executive information system is designed to support operational decision-making.

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6. A decision support system is designed to provide information to support non-routine
decision-making.
7. A supply chain management system is designed to help organizations manage their
relationships with suppliers and customers.
8. A management information system is designed to support strategic decision-making.
9. A human resources management system is designed to help organizations automate and
manage their human resources function.
10. An expert system is designed to provide real-time data analysis and reporting for
operational activities.

Part-3: IT infrastructure – H/W & S/W

E. Multiple Choice Questions:
1. Which type of infrastructure services provide voice and video connectivity to
employees, customers, and suppliers?
a. Networking b. Telephone
c. VOIP d. Telecommunications
2. The multitasking, multi-user, operating system developed by Bell Laboratories that
operates on a wide variety of computing platforms is:
a. Unix. b. Linux. c. Mac OS. d. COBOL.
3. Software that manages the resources of the computer is called:
a. operating system software b. application software.
c. data management software. d. network software.
4. On-demand computing services obtained over network are
a. Infrastructure as a service (IaaS)
b. Software as a service (SaaS)
c. Platform as a service (Pa S) d. All of the above
5. Current Trends in Computer Hardware Platforms include:
a. The mobile digital platform and Quantum computing
b. Cloud computing, Edge computing, and Green computing
c. High performance d. All of the above
6. Major types of software are:
a. System software application software c. System software
b. MS Office d. None of the above
7. What Are the Current Computer Software Platforms and Trends?
a. Linux and open-source software
b. Software for the web, Web services and service-oriented architecture
c. Software outsourcing and cloud services d. All of the above
8. Software for the web includes
a. Java, HTML, Ruby and Python c. Ruby and Python
b. HTML d. None of the above
9. Which of the following is an example of secondary storage device?
a. RAM b. Hard Disk Drive
c. Processor d. Motherboard

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10. Which of the following is an input device?
a. Printer b. Scanner c. Monitor d. Speaker
11. Which of the following is a function of an operating system?
a. Running Applications b. Managing User Accounts
c. Creating Documents d. Browsing the Internet
12. Which of the following is not a type of computer memory?
a. RAM b. ROM c. HDD `d. Cache
13. Which of the following is an example of a mobile operating system?
a. Windows b. iOS c. Linux d. macOS
14. Which of the following is an example of a web browser?
a. Google Drive b. Internet Explorer
c. Microsoft Word d. Adobe Photoshop
15. Which of the following is an example of a cloud computing service?
a. Amazon Web Services b. Microsoft Windows
c. Adobe Photoshop d. iOS

F. True/False Questions:
1. Client/server computing is a widely used form of centralized processing.
2. Application server software is responsible for locating and managing stored Web
pages.
3. IT Infrastructure is a Set of physical devices and software required to operate an
enterprise.
4. Secondary Storage Technology Used for relatively long-term storage of data outside
CPU.
5. System software are Generalized programs that manage the computer’s resources.
6. Hypertext Markup Language (HTML): Page description language; creates Web pages and
other hypermedia documents.
7. XHTML: Reformulates HTML with XML document-type definitions.
8. Legacy system: System in place for long time.
9. A hard disk drive is an example of primary storage device.
10. Computer hardware refers to the physical components of a computer system. Answer:
11. System software is used to perform specific tasks for end-users, such as word
processing or spreadsheet creation.
12. A mobile operating system is designed specifically for mobile devices, such as
smartphones and tablets.
13. Assembly language is an example of a high-level programming language.
14. An output device is used to display data and information from the computer to the user.
15. Cache memory is used to store frequently used data and instructions for faster access by the CPU.